Indian Oil Corporation [IOC] Complaints & Reviews

Sir, I would like to bring to your notice a complaint regarding the misbehaviour of the supply men of M/s, SAROJ GAS AGENCY, PATHANAMTHITTA, KERALA.This is a common complaint about the people who are on the gas cylinder supply vehicle that they treat the customers like dogs.They start scolding and abusing the lady customers when they come little bit late when the supply vehicle blow horn at the respective doorstep.The supply vehicle does not come on fixed time on specified date which make the customers wait uncertainly for the vehicle to come.On the busy road many vehicle blow horn and ply, out of which the customer cannot spot out the gas agency vehicle by just hearing the horn sound alone.This makes the supply people irritated and they behave indecently to the customers when they get late.I had complained to the manager Mr. Sajeev and no response is seen from his side too.IS THIS THE STYLE OF BEHAVIOUR OF GAS AGENCY MEN TO BEHAVE INDECENTLY TO THE CUSTOMERS? IS IT MANDATORY FOR THE CUSTOMER TO GET SCOLDED BEFORE FRESH GAS CYLINDER IS DELIVERED TO HIM? KINDLY INSTRUCT THESE FELLOWS TO BEHAVE PROPERLY TO CUSTOMERS FOR THEY SURVIVE ONLY BECAUSE OF CUSTOMERS. DR.EUGENE VARGHESE JOSEPH [protected]@gmail.com

I am Rajesh Kumar .My consumer id is 76639.I booked my refill with booking 820123 number Date 17/10/2014. I received message my gas cylinder delivered against Cash memo [protected] on 20/10/2014 but gas refill not received at my house till now. Please rectify the above problem and do the needful. Name of Agency : KK INDANE ENTERPRISES no.147, 4th cross, Cambridge layout, Halasuru, Bangalore Thankyou Yours fathfully Rajesh Kumar

I Mr. Yasbanta Smibha & my friend Mr. Rabi Kumar Yadav have received TV from KOMNA GRAMIN VITARAK KENDRA as on date 15/09/2014 . In the next day we are submitted the TV in Transferee Distributor at Mahavir Gas Aggency KHARIAR ROAD, NUAPADA.The distributor says that we are not received TV, please give the TTV. But the KOMNA GAS AGGENCY says that I can't give the TTV.so what i can do now.please consider our problem and resolve as soon as possible.

my consumer id is 02224 agency is basoda gas agency, ganj basoda, disstrict vidisha M.P. i booked my refill with booking 900026 number date 01/11/2014. i received message my gas cylinder delivered against cash memo [protected] on 4/11/2014 but gas refill not received at my home till now. gas Agency answered again and again you are in queue please wait i will delivered shortly your cylinder bcoz we face gas shortage from company side. please clear the picture because i feel some thing black in the bottom in agency side. yours mamta agrawal Consumer Number 900026

I am an Indane Gas LPG consumer in North Howrah, West Bengal. For the past 3 months there has been delay in supply of refill cylinder by the distributor. Instead of normal delivery time of 25-30 days it is taking 45-50 days in supply of gas cylinder to consumers.

Sir, I have booked refill cylinder on[protected] and the booking No is..900049. On[protected] I got a sms stated that booking No.900049 stands cancelled. I am not changed the residence. and the door is always open somebody inside house always. But the booked cylinder have cancelled without attending consumer place. I don't know why and what is the reason?. Now, I booked another time on 28.10.2014 the booking No. is 900053. Everytime this was happened. please rectify the above system and do the needful. My gas No :CX 5061296 Name of Agency : Gaslinks, Amainchikarai, Chennai..

To, Respected Sir, Sub : Gas Cylinder not distributing from agency(Ravindra Gas Agency, Indane LPG. Distributor Code : 4544935, Ph:[protected], 2851733 Sir, My customer ID No. 10110. I booked Gas Cylinder through phone (New online Booking System) but did not get a single cylinder from the above mentioned agency for three months. I got Messages from Mobile “Dear Indane Customer, your refill Booking No (6 Digits) stands Cancelled. I got 7 (Seven) cylinder from 2013 onwards. Gas cylinder not issued from distributor even if directly go to their godown . Employs working there is very harsh towards people (speaking foul language and hesitate to deliver cylinder). Thousand of complaints filed by people against the distributor. Many Adalaths were conducted to hear the complaints of customers(Media reports still continuing ) My humble request is to take action against the distributor and make arrangements to help transferring Gas Connection from the Ravindra Gas Agency to a convenient nearby Indane LPG Agency. Komalloor Yours faithfully, 05/11/2014 RAJAN V.S Alummoottil(H) Komalloor(PO)PIN 690505 Alappuzha(Dt.)

Dear Sir, I got cheated yesterday while filling petrol in my bike at IO petrol pump at 80 ft road, kormangala nearby Sony world. One female attendant was filling the petrol. I had my eyes on meter. Suddenly another female attendant came asking me about whether I want the bill. I couldn't understand initially as she was talking in kannada. In the meantime (period during which my attention was diverted). First attendant did something in the machine so suddenly petrol meter was 300 rupees. However when I checked the indicator in my bike, it showed only 200 rupees approx (which I noted while driving later, further confirmed by mileage). So I was cheated of 100 rupees and this is 2rd time that it happened with me at same petrol pump. Please make sure that this kind of fraud does not happen in future. It is very bad that a company like IOCL has this kind of employee who are simply taking people's hard earned money by cheating. Please resolve this issue.

Today I have got a cylinder by the process of refilling and getting smell of LPG, I open the seal and the security cap and found that there is a leakage problem, which seems to me is not a minor one. I have contracted to the given numbers in the delivery slip. But getting no help. Please help me. CUSTOMER ID 28940. DISTRIBUTER NAME: CHANDRAKONA INDANE DISTRIBUTER. DAKSHIN BAZAR P, O. & P.S: CHANDRAKONA. DIST: WEST MIDNAPORE.

Booked a gas cylinder on the 8th of Sep. Gas still not delivered. When the status was checked on the IVR, it says the gas has been delivered. When I checked with the delivery guy (Rajesh : [protected] ) as per him the gas already been delivered. (He no longer answers any calls I make). I have raised a complaint on the Indane site (ref : 1615142 ) I have 2 auto-generated email from the site. No action since then. Regards Berley [protected]

I am ANIL KUMAR JHA from Kharghar. I was consumer No. 10633 of Anushka Indane, Nerul. One fine day I was told that I have to compulsarily transfer my connection to OM VIOM, Panvel. I did accordingly and they supplied me one cylinder. After that I requested them to send a cylinder on 11.10.2014. But have not received till date. Their phone number[protected] / 13 is always kept busy (You can check Yourself). The TOMO booking could not be resorted to as I do not have required nos. PLS HELP!!! (ANIL KUMAR JHA) Mo.[protected]

Dear Sir/Madam, I Manjusha Sinha, W/o Sanjit Kumar, Residence Address - C/o Satish Sharma, Turha Toli, Danapur Cantt, Patna-801503. We have taken Indane Gas connection eight month back but till date we have not receive consumer no. Against of connection, agency had provided only one simple note book without any Indane logo marking seal. This has mentioned only CH No – 5878, HTM – 204376. I have pay Rs.:5400/- on Date : 22/02/2014 Received accessory: one commercial refilled slender with regulator only. And when we try to book refills its take one month time to deliver at home. Agency Address: Vaishali Enterprises Saguna, Danapur-801503. Kindly look into this to resolve my consumer no issue as earliest possible. Thanks & Regards Manjusha Sinha

my consumer id is 6057T agency is Bharat Gas Agencies, Pratappura, Agra, UP. i booked my refill with booking number679431 date[protected]. i received message my gas cylinder delivered against cash memo [protected] on 1/11/2014 but gas refill not received at my home till now. gas Agency answered again and again you are in queue please wait i will delivered shortly your cylinder bcoz we face gas shortage from company side. please clear the picture because i feel some thing black in the bottom in agency side. yours Ami Adhar Consumer Number 6057T

i have a indane gas connection with consumer number 33488. i am low gas user and because of this my gas connection get partially suspended as a result of non drawl of cylinder. when i went to the gas agency for renewal of my gas connection but was told that the gas agency has been shifted to another place. At the new gas agency i was told that my connection details have not been forwarded to it. i again went to the old location but was told that they don't have any records now. now i am in situation that i have a gas connection on my name but cannot draw a cylinder because of loss of records with the new agency. I also want to transfer my connection to new location but i cannot do so because of the same problem.

Hello Sir/Madam, I would like to share my bad experience regarding the Indian Oil Fuel Station that is between Bommanahalli and Silk Board (Ganesha Auto Service). My Bike (KTM Duke 390) came to a reserve and I fueled up at Ganesha Auto Service after running not more than 10kms (on reserve). As usual I requested them to fill full tank and they filled in 11.02 L although they did not fill till the brim. The weird thing is that my Bike's fuel Tank capacity is only 11L and I believe that there was atleast 1.5 to 2L already there in the Tank as I did not go pushing my bike. Usually when I fill in at Shell or any other Fueling Stations, they can manage to fill in only 9 to 9.5L even when filled in to the brim. I walked up to the office and informed them that there seems to be a problem with the dispenser and they very arrogantly refused. One more weird thing that I noticed was that although they had another dispenser, they were filling only with this particular dispenser which might have been tampered with in my opinion. Most of the people just fill for 100rs or 200rs and would not even notice if the Dispenser has been tampered with. I would like you to look into this issue and take necessary action. There are a few more people have experienced similar issues pertaining to this particular Fuel Station and it is already doing rounds on the Internet. These guys have filled in 7L of fuel in an Honda Activa which has a fuel tank of only about 5.75L. I will be posting my experience as well with Indian Oil on all Automobile Forums and Websites if no relevant action is taken against these culprits.

My Consumer No is 24391 and Agency name is Rohini Enterprises. I booked my Gas Cylinder Request online with the refill booking no- [protected] on 27th Oct 2014. I have not received the Gas Cylinder yet however I have received a message saying that "Dear Indane Customer, Cylinder has been delivered against your refill booking [protected] with casho memo [protected]". I got this message on 31st Oct but I have not received Gas Cylinder yet. Please do the needfull One more thing, Man named Mukesh who comes to deliver cylinder, never comes with the weigh machine. I have already complained regarding the same to the Agency, but no improvement came out.

Dear Sir/ Mam, My Name is Sunil Thakur. I live in Nalagarh (Himachal Pradesh). I have an Indane gas connection. In Nalagarh Gas distributer cuts home delivery charges but not delivered at home. There fore this we collect filled cylinders from the other places. 2nd thing is that when we go to the place where he is give the filled cylinders only 30-40 cylinders are available and remaining persons are not collect the cylinders. For this when any person ask to him that whenever cylinders bring, then thier statement is that he will give you filled cylinders in next round but he is not come back. Sir this is a very big problems for a leady, for a working employee, for a senior cityzen. Please check and take action on the distributor. Waiting for your reply. Thanks & Regards, Sunil Thakur

My Name Prahlad Customer No.13733924 SV No.28558336 I have paid Rs.7400/- on dated 09.10.2014 and handover the document also for new connection to M/s Sri Kalarani Gas Agency - ADHOC Alandur IVRS No.[protected] . At the time of booking they told you can get cylinder within 10 day but after 10 days, 2day 2day till now not come 2 day. So humbaly request to you pls help us. My Mobile no. [protected]

I Request again please check... Mohit Indian Oil Add-SH-37 Kudan Katangi Road Th-Patan Distt-Jabalpur M. P 483105 mobile- [protected] are Sale Diesel with mix kerosene. . Please check urgently otherwise I request Minister of this dept. with media from: Rajendra Chourasia Katangi Mob-[protected]...

Hi, My customer id is 5356019 I have surrounded my cylinder and asked for connection transfer from Chennai to Bangalore on 6th September 2014 but till now it is not transferred. It is really painful. Kindly do the needful. SRI AMBIRAM INDANE GAS AGENCY 8/2, ANNA STREET, SHOLINGANALLUR, CHENNAI:-600119 LANDMARK:-OPP TO PONNUSAMY HOTEL