Indian Oil Corporation [IOC] Complaints & Reviews

Hello Sir/Madam, I would like to share my bad experience regarding the Indian Oil Fuel Station that is between Bommanahalli and Silk Board (Ganesha Auto Service). My Bike (KTM Duke 390) came to a reserve and I fueled up at Ganesha Auto Service after running not more than 10kms (on reserve). As usual I requested them to fill full tank and they filled in 11.02 L although they did not fill till the brim. The weird thing is that my Bike's fuel Tank capacity is only 11L and I believe that there was atleast 1.5 to 2L already there in the Tank as I did not go pushing my bike. Usually when I fill in at Shell or any other Fueling Stations, they can manage to fill in only 9 to 9.5L even when filled in to the brim. I walked up to the office and informed them that there seems to be a problem with the dispenser and they very arrogantly refused. One more weird thing that I noticed was that although they had another dispenser, they were filling only with this particular dispenser which might have been tampered with in my opinion. Most of the people just fill for 100rs or 200rs and would not even notice if the Dispenser has been tampered with. I would like you to look into this issue and take necessary action. There are a few more people have experienced similar issues pertaining to this particular Fuel Station and it is already doing rounds on the Internet. These guys have filled in 7L of fuel in an Honda Activa which has a fuel tank of only about 5.75L. I will be posting my experience as well with Indian Oil on all Automobile Forums and Websites if no relevant action is taken against these culprits.

My Consumer No is 24391 and Agency name is Rohini Enterprises. I booked my Gas Cylinder Request online with the refill booking no- [protected] on 27th Oct 2014. I have not received the Gas Cylinder yet however I have received a message saying that "Dear Indane Customer, Cylinder has been delivered against your refill booking [protected] with casho memo [protected]". I got this message on 31st Oct but I have not received Gas Cylinder yet. Please do the needfull One more thing, Man named Mukesh who comes to deliver cylinder, never comes with the weigh machine. I have already complained regarding the same to the Agency, but no improvement came out.

Dear Sir/ Mam, My Name is Sunil Thakur. I live in Nalagarh (Himachal Pradesh). I have an Indane gas connection. In Nalagarh Gas distributer cuts home delivery charges but not delivered at home. There fore this we collect filled cylinders from the other places. 2nd thing is that when we go to the place where he is give the filled cylinders only 30-40 cylinders are available and remaining persons are not collect the cylinders. For this when any person ask to him that whenever cylinders bring, then thier statement is that he will give you filled cylinders in next round but he is not come back. Sir this is a very big problems for a leady, for a working employee, for a senior cityzen. Please check and take action on the distributor. Waiting for your reply. Thanks & Regards, Sunil Thakur

My Name Prahlad Customer No.13733924 SV No.28558336 I have paid Rs.7400/- on dated 09.10.2014 and handover the document also for new connection to M/s Sri Kalarani Gas Agency - ADHOC Alandur IVRS No.[protected] . At the time of booking they told you can get cylinder within 10 day but after 10 days, 2day 2day till now not come 2 day. So humbaly request to you pls help us. My Mobile no. [protected]

I Request again please check... Mohit Indian Oil Add-SH-37 Kudan Katangi Road Th-Patan Distt-Jabalpur M. P 483105 mobile- [protected] are Sale Diesel with mix kerosene. . Please check urgently otherwise I request Minister of this dept. with media from: Rajendra Chourasia Katangi Mob-[protected]...

Hi, My customer id is 5356019 I have surrounded my cylinder and asked for connection transfer from Chennai to Bangalore on 6th September 2014 but till now it is not transferred. It is really painful. Kindly do the needful. SRI AMBIRAM INDANE GAS AGENCY 8/2, ANNA STREET, SHOLINGANALLUR, CHENNAI:-600119 LANDMARK:-OPP TO PONNUSAMY HOTEL

I had booked refill Cylinder from Indian Oil Corporation through their authorised Indane Gas Distributor Surya Gas Agencies, 45/845 A, Kochi 12, Kerala. Tel No:[protected],[protected] on 4th Sept 2014. Since I do not receive the refill till 2nd Nov, I contacted Ioc and I was told that the refill is delivered on 9th October. I was shocked by this information and so I contacted Surya Gas. They do not give me any answer and cut the line. This is not the First time it is happening. If I have to get the refill, I have to go to their office and beg for it. So I request the concerned authorities to take this complaint seriously and do the needful to get me the refill on time and not to repeat it again. Booking Date[protected] Confirmation No : 362133. Ranjan Verghese, !9 D, Link Heritage, Kacheripady, Kochi 682018. Tel :[protected]. Mob : [protected]

Sir, I have booked indane refill cylinder on[protected] and the booking No is..200649. But on[protected] I got a sms from them stating that your booking 200649 stands cancelled. I do not know why and what is the reason. Being a disabled Ex-Service man I am unable to go the agency many times and telephone inquiry is of no use as the telephone is always out or order.More over they do not bring the cylinder to home, instead I have to wait on the road side till they comes.I will be thankful to you in solving this problem and plz send resolution my email id-anujmehrotra.[protected]@gmail.com. My mobile No. is [protected], [protected]...

Sir, I have booked indane refill cylinder on[protected] and the booking No is..224820. But on[protected] I got a sms from them stating that your booking 224820 stands cancelled. I do not know why and what is the reason. Being a disabled Ex-Service man I am unable to go the agency many times and telephone inquiry is of no use as the telephone is always out or order.More over they do not bring the cylinder to home, instead I have to wait on the road side till they comes.I will be thankful to you in solving this problem. My mobile No. is [protected]

Dear Sir/Madam, 1. Please refer to my customer No CX 7503009 and complaint No 160783 at toll free Number ie[protected]. 2. I lodged a complaint at 2120h on 02 Nov 2014 regarding gas cyl leaking, and your attendant told me that complaint will be rectified within 2-4hours. On reminding after 10h, your call centre attendant Mr Sunil replied me that technician has rectified my complaint. 3. Even lapse of 10h, neither complaint is rectified nor any technician visited at my home. 4. Sir/Madam, I request you to look into the matter and serious steps may please be taken against defaulters, so that unwanted incidents can be avoided in future.

I am trying book the gas cylinder for last 15 days via sms and phone. I am getting the booking number but latter on also receiving the regret sms. I am also trying to contact the customer care but even there is no response. My contact no. [protected] and registration no pt 00450. Please assist in booking

my consumer id is 4991 agency angamaly consumer co operative society There was no supply of gas cylinder for about 2 months in karukutty area when i approch the agncy they said that they dont get enough load from the company so kindly take necessary action as soon as possible. thanking you sreevalsan vs

On Wednesday (dated:[protected] my mother- in- law went to Auto Yard filling station of 13km Mathura Road New delhi - 110041 for filling of diesel into our Eco Sport UP80 CN 2335. They filled around 50.35 ltr of diesel in a vehicle which is having a maximum capacity of 47 ltr fuel tank and the driver was driving it so it was not empty must be having atleast 8 to 10 ltr. As my mother is a dialysis patient in Apollo hospital in Delhi, she has been visiting Delhi thrice in a week for the last 10 yrs. So we are the regular Customer of this dealer and often fill our car tank at Auto Cut reason being slightly cheaper rates of deisel than in Agra. When she returned agra we found that she has been charged in excess in filling up the car tank. We immediately called up at Auto Yard's number but one number was out of service and second number is not picked up even after a long wait. This is something very disappointing. However she has taken an invoice for the same and paid it through cash. We request you to look into the matter. Waiting for your kind revert on the same, Thank you, Mini Agarwal [protected] Email id: [protected]@gmail.com

Our Grhak No is : 30275 We had booked our Gas Bottle on line for approx 15 days back and we did not get Bottle till 25.10.2014 after that our home was closed due to diwali Holidays and Bottle may come on 26.10.2014 but house was closed so services boy may return back the bottle and till date we have not got bottle when we enquire our Dealer that Radhika Gas Services they have not given any response nor giving any feedback and inform and tell that u complain online only but online complain menu does not work while calling . When We call and entry the 2 to registered the Complain phone immediately got disconnected Pl try to solve the matter as our current gas bottle will also completed within 4-5 days matter most urgent

pratap indane gas agency, sarveshwari nagar, itki road, bajra, ranchi 835005. distributor code 262671 has incorrectly charged me Rs 550 for transfer of gas connection from delhi to ranchi. My name is mini ojha and consumer no. is 9801616 for ranchi. Kindly look into this

I am an Indane LPG consumer always there has been abnormal delay in getting refill of Indane gas. As against delivery time of 25 to 30 days earlier the distributor namaly as L.B gas agencies is taking time of 45 to 60 days in supply of the refills. With this speed no consumer will get his quota of 12 gas cylinders in a year as announced by the Govt. Moreover consumers have to face a lot of problem as they are not getting refills in time. Necessary actions are requested to be taken by the concerned authorities to normalise the supply. My consumer no is-07067 My mobile-[protected]

Dear sir, I namely Tarkeshwar Pandey. My consumer no is -07067. our dealer is not giving timely delivery in any month it happening last from last 2 years. so kindly help us as soon as possible. Regards Tarkeshwar pandey mobile-[protected]

Dear Sir, We are trying to book gas online but portal showing "service is temporary unavailable" since last month. However we has tried to called Shiva Gas Agency, firstly they are not answering the call. Really disappointing service by them, very poor service. Same I have put on complaint section under web portal, but no response at all. Kindly help to book gas for us, and look in to this matter. Your prompt response will be highly appreciated.

Sir, My consumer no. is JN99007. My gas agency is J N Enterprises (L.P.G. Distributor-Indane) and address is No, 98/6, 20th Main, 1st stage, Bangalore-29 and Code is 1511397. I have got cylinder on[protected] and my neighbour, she has noticed that the cylinder was licking and that time i was out of town. So she has kept the cylinders outside as she was too scared to keep it inside the home. She informed me on phone that your cylinder is licking, so we cancelled our holidays and came back home and informed agency peoples. So they came and took back the cylinder but the cylinder is not even connected and sealed. When i came back home that time only agency people has opened the seal. It was leaking away continuously due to that cylinder has got empty and has some 5-6 kg weight. So, my concerned is that, i haven't used the cylinder and problem is with the cylinder only not even in the nozzle. So, why should i pay again for the other cylinder? They have delivered leakaged cylinder and they haven't even bother to check the cylinder. They should have to give me back my money for the other cylinder. I mean this is ridiculous. The problem is with the cylinder only and why should i pay again for the other cylinder. This is my hard core money. I want my money back.So, Kindly log the complaint and do the needful. Thanks, Preeti Dwivedi Phone:- [protected]/ [protected]

Hi, I have booked a cylinder on 12.09.14 ( Refill No: 836887) but till the time it is not delivered. The most disappointing part is, they not even bother to pick up ph calls. Every time I had to visit physically to know the status. Whenever I had visited and queried about the delivery schedule I was asked that cylinder will be delivered within next 2-3 days, but till the time they didn't supply the cylinder. Being a service man it is really tough to visit the distributor's office frequently, only on weekend i can do that. My father is a senior citizen and not able to visit the office as his age don't permit him to travel . Hence, requesting you look into matter urgently and arrange to deliver the cylinder Regards, Maheswar Banerjee ( Cust No: 02088) +91 [protected]