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Updated: Apr 19, 2026
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Indian Oil Corporation [IOC] reviews & complaints page 408

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N
nescl kalahandi
from Kantabanji, Odisha
Nov 5, 2014
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Address: Nuapada, Odisha

I Mr. Yasbanta Smibha & my friend Mr. Rabi Kumar Yadav have received TV from KOMNA GRAMIN VITARAK KENDRA as on date 15/09/2014 . In the next day we are submitted the TV in Transferee Distributor at Mahavir Gas Aggency KHARIAR ROAD, NUAPADA.The distributor says that we are not received TV, please give the TTV. But the KOMNA GAS AGGENCY says that I can't give the TTV.so what i can do now.please consider our problem and resolve as soon as possible.
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    1
    1994lokeshagrawal
    from Bhopal, Madhya Pradesh
    Nov 5, 2014
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    Address: Vidisha, Madhya Pradesh

    my consumer id is 02224 agency is basoda gas agency, ganj basoda, disstrict vidisha M.P. i booked my refill with booking 900026 number date 01/11/2014. i received message my gas cylinder delivered against cash memo [protected] on 4/11/2014 but gas refill not received at my home till now. gas Agency answered again and again you are in queue please wait i will delivered shortly your cylinder bcoz we face gas shortage from company side. please clear the picture because i feel some thing black in the bottom in agency side. yours mamta agrawal Consumer Number 900026
    Aug 14, 2020
    Complaint marked as Resolved 
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      S
      s s Agarwal
      from Kolkata, West Bengal
      Nov 5, 2014
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      Address: Howrah, West Bengal

      I am an Indane Gas LPG consumer in North Howrah, West Bengal. For the past 3 months there has been delay in supply of refill cylinder by the distributor. Instead of normal delivery time of 25-30 days it is taking 45-50 days in supply of gas cylinder to consumers.
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        R
        rssuryaa
        from Chennai, Tamil Nadu
        Nov 5, 2014
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        Address: Chennai, Tamil Nadu

        Sir, I have booked refill cylinder on[protected] and the booking No is..900049. On[protected] I got a sms stated that booking No.900049 stands cancelled. I am not changed the residence. and the door is always open somebody inside house always. But the booked cylinder have cancelled without attending consumer place. I don't know why and what is the reason?. Now, I booked another time on 28.10.2014 the booking No. is 900053. Everytime this was happened. please rectify the above system and do the needful. My gas No :CX 5061296 Name of Agency : Gaslinks, Amainchikarai, Chennai..
        Aug 14, 2020
        Complaint marked as Resolved 
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          R
          RAJESH KUMAR
          from Alappuzha, Kerala
          Nov 5, 2014
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          Address: Alappuzha, Kerala

          To, Respected Sir, Sub : Gas Cylinder not distributing from agency(Ravindra Gas Agency, Indane LPG. Distributor Code : 4544935, Ph:[protected], 2851733 Sir, My customer ID No. 10110. I booked Gas Cylinder through phone (New online Booking System) but did not get a single cylinder from the above mentioned agency for three months. I got Messages from Mobile “Dear Indane Customer, your refill Booking No (6 Digits) stands Cancelled. I got 7 (Seven) cylinder from 2013 onwards. Gas cylinder not issued from distributor even if directly go to their godown . Employs working there is very harsh towards people (speaking foul language and hesitate to deliver cylinder). Thousand of complaints filed by people against the distributor. Many Adalaths were conducted to hear the complaints of customers(Media reports still continuing ) My humble request is to take action against the distributor and make arrangements to help transferring Gas Connection from the Ravindra Gas Agency to a convenient nearby Indane LPG Agency. Komalloor Yours faithfully, 05/11/2014 RAJAN V.S Alummoottil(H) Komalloor(PO)PIN 690505 Alappuzha(Dt.)
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            V
            vatan4u
            from Rajkot, Gujarat
            Nov 5, 2014
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            Address: Bangalore, Karnataka

            Dear Sir, I got cheated yesterday while filling petrol in my bike at IO petrol pump at 80 ft road, kormangala nearby Sony world. One female attendant was filling the petrol. I had my eyes on meter. Suddenly another female attendant came asking me about whether I want the bill. I couldn't understand initially as she was talking in kannada. In the meantime (period during which my attention was diverted). First attendant did something in the machine so suddenly petrol meter was 300 rupees. However when I checked the indicator in my bike, it showed only 200 rupees approx (which I noted while driving later, further confirmed by mileage). So I was cheated of 100 rupees and this is 2rd time that it happened with me at same petrol pump. Please make sure that this kind of fraud does not happen in future. It is very bad that a company like IOCL has this kind of employee who are simply taking people's hard earned money by cheating. Please resolve this issue.
            Aug 14, 2020
            Complaint marked as Resolved 
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              R
              RAJESH misir
              from Egra, West Bengal
              Nov 4, 2014
              Resolved
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              Resolved

              Today I have got a cylinder by the process of refilling and getting smell of LPG, I open the seal and the security cap and found that there is a leakage problem, which seems to me is not a minor one. I have contracted to the given numbers in the delivery slip. But getting no help. Please help me. CUSTOMER ID 28940. DISTRIBUTER NAME: CHANDRAKONA INDANE DISTRIBUTER. DAKSHIN BAZAR P, O. & P.S: CHANDRAKONA. DIST: WEST MIDNAPORE.
              Aug 14, 2020
              Complaint marked as Resolved 
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                B
                berleyin
                from Calicut, Kerala
                Nov 4, 2014
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                Address: Bangalore, Karnataka

                Booked a gas cylinder on the 8th of Sep. Gas still not delivered. When the status was checked on the IVR, it says the gas has been delivered. When I checked with the delivery guy (Rajesh : [protected] ) as per him the gas already been delivered. (He no longer answers any calls I make). I have raised a complaint on the Indane site (ref : 1615142 ) I have 2 auto-generated email from the site. No action since then. Regards Berley [protected]
                Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                  A
                  akjha67
                  from Mumbai, Maharashtra
                  Nov 4, 2014
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                  I am ANIL KUMAR JHA from Kharghar. I was consumer No. 10633 of Anushka Indane, Nerul. One fine day I was told that I have to compulsarily transfer my connection to OM VIOM, Panvel. I did accordingly and they supplied me one cylinder. After that I requested them to send a cylinder on 11.10.2014. But have not received till date. Their phone number[protected] / 13 is always kept busy (You can check Yourself). The TOMO booking could not be resorted to as I do not have required nos. PLS HELP!!! (ANIL KUMAR JHA) Mo.[protected]
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Hi,
                  We are so in the same situation. Our connection was 'forcefully' transferred to this gas agency named OM VIOM from Anushka Gas agency, few months ago. With Anushka, we hardly faced any problem except couple of incidents in 4 years but with this OM VIOM, for last 6 months, we are actually struggling. The staff is so bloody rude, almost all phone numbers are switched off except one and that too, no call pick up if you get through the number somehow. No booking / delivery for weeks...no update. It seems like the gas agency owner has no interest in the business and because of which consumers are suffering. This agency should be shut down right away.
                  @ Ms. Renu, I managed to get the field officer's number who looks after this agency. I am going to call her and share my grievance. I would request you also to please call her and let her know the situation. Her name isMs. Krithika and her number is[protected].
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                    D
                    delhi.sanjit
                    from Delhi, Delhi
                    Nov 4, 2014
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                    Address: Patna, Bihar

                    Dear Sir/Madam, I Manjusha Sinha, W/o Sanjit Kumar, Residence Address - C/o Satish Sharma, Turha Toli, Danapur Cantt, Patna-801503. We have taken Indane Gas connection eight month back but till date we have not receive consumer no. Against of connection, agency had provided only one simple note book without any Indane logo marking seal. This has mentioned only CH No – 5878, HTM – 204376. I have pay Rs.:5400/- on Date : 22/02/2014 Received accessory: one commercial refilled slender with regulator only. And when we try to book refills its take one month time to deliver at home. Agency Address: Vaishali Enterprises Saguna, Danapur-801503. Kindly look into this to resolve my consumer no issue as earliest possible. Thanks & Regards Manjusha Sinha
                    Aug 14, 2020
                    Complaint marked as Resolved 
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                      A
                      amiadhar nidar
                      from Aligarh, Uttar Pradesh
                      Nov 4, 2014
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                      Address: Agra, Uttar Pradesh

                      my consumer id is 6057T agency is Bharat Gas Agencies, Pratappura, Agra, UP. i booked my refill with booking number679431 date[protected]. i received message my gas cylinder delivered against cash memo [protected] on 1/11/2014 but gas refill not received at my home till now. gas Agency answered again and again you are in queue please wait i will delivered shortly your cylinder bcoz we face gas shortage from company side. please clear the picture because i feel some thing black in the bottom in agency side. yours Ami Adhar Consumer Number 6057T
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                        V
                        vikash1020
                        from Kota, Rajasthan
                        Nov 3, 2014
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                        i have a indane gas connection with consumer number 33488. i am low gas user and because of this my gas connection get partially suspended as a result of non drawl of cylinder. when i went to the gas agency for renewal of my gas connection but was told that the gas agency has been shifted to another place. At the new gas agency i was told that my connection details have not been forwarded to it. i again went to the old location but was told that they don't have any records now. now i am in situation that i have a gas connection on my name but cannot draw a cylinder because of loss of records with the new agency. I also want to transfer my connection to new location but i cannot do so because of the same problem.
                        Aug 14, 2020
                        Complaint marked as Resolved 
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                          K
                          KTM Rider
                          from Bengaluru, Karnataka
                          Nov 3, 2014
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                          Resolved

                          Address: Bangalore, Karnataka

                          Hello Sir/Madam, I would like to share my bad experience regarding the Indian Oil Fuel Station that is between Bommanahalli and Silk Board (Ganesha Auto Service). My Bike (KTM Duke 390) came to a reserve and I fueled up at Ganesha Auto Service after running not more than 10kms (on reserve). As usual I requested them to fill full tank and they filled in 11.02 L although they did not fill till the brim. The weird thing is that my Bike's fuel Tank capacity is only 11L and I believe that there was atleast 1.5 to 2L already there in the Tank as I did not go pushing my bike. Usually when I fill in at Shell or any other Fueling Stations, they can manage to fill in only 9 to 9.5L even when filled in to the brim. I walked up to the office and informed them that there seems to be a problem with the dispenser and they very arrogantly refused. One more weird thing that I noticed was that although they had another dispenser, they were filling only with this particular dispenser which might have been tampered with in my opinion. Most of the people just fill for 100rs or 200rs and would not even notice if the Dispenser has been tampered with. I would like you to look into this issue and take necessary action. There are a few more people have experienced similar issues pertaining to this particular Fuel Station and it is already doing rounds on the Internet. These guys have filled in 7L of fuel in an Honda Activa which has a fuel tank of only about 5.75L. I will be posting my experience as well with Indian Oil on all Automobile Forums and Websites if no relevant action is taken against these culprits.
                          Aug 14, 2020
                          Complaint marked as Resolved 
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                            A
                            ansar04
                            from Mumbai, Maharashtra
                            Nov 3, 2014
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                            Address: New Delhi, Delhi

                            My Consumer No is 24391 and Agency name is Rohini Enterprises. I booked my Gas Cylinder Request online with the refill booking no- [protected] on 27th Oct 2014. I have not received the Gas Cylinder yet however I have received a message saying that "Dear Indane Customer, Cylinder has been delivered against your refill booking [protected] with casho memo [protected]". I got this message on 31st Oct but I have not received Gas Cylinder yet. Please do the needfull One more thing, Man named Mukesh who comes to deliver cylinder, never comes with the weigh machine. I have already complained regarding the same to the Agency, but no improvement came out.
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                            I was booked my gas cylinder on 29th January, 2015.
                            i was reputedly asking for our agency and they avoid my problem and tolled call delivery boy if bill is their so you get whenever you weight, i also talk please find and i give reference number. But the told i want only customer number then i not getting answer


                            1) booking Date: 29/01/2015
                            2) Booking ph no: [protected]
                            3) Booking reference : 257878
                            4) Consumer no: 33310
                            5) Radhika gas service :


                            Mehul Solanki
                            102/FF, RAJDEEP APPARTMENT,
                            LAKKADPITHROAD,
                            OPP, SAI TEMPLE - BAKARAWADI
                            M:- +[protected]
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                              S
                              SUNIL_28487
                              from Mumbai, Maharashtra
                              Nov 3, 2014
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                              Address: Solan, Himachal Pradesh

                              Dear Sir/ Mam, My Name is Sunil Thakur. I live in Nalagarh (Himachal Pradesh). I have an Indane gas connection. In Nalagarh Gas distributer cuts home delivery charges but not delivered at home. There fore this we collect filled cylinders from the other places. 2nd thing is that when we go to the place where he is give the filled cylinders only 30-40 cylinders are available and remaining persons are not collect the cylinders. For this when any person ask to him that whenever cylinders bring, then thier statement is that he will give you filled cylinders in next round but he is not come back. Sir this is a very big problems for a leady, for a working employee, for a senior cityzen. Please check and take action on the distributor. Waiting for your reply. Thanks & Regards, Sunil Thakur
                              Aug 14, 2020
                              Complaint marked as Resolved 
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                                PRAHLAD I
                                from Tiruchirappalli, Tamil Nadu
                                Nov 3, 2014
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                                Address: Kanchipuram, Tamil Nadu

                                My Name Prahlad Customer No.13733924 SV No.28558336 I have paid Rs.7400/- on dated 09.10.2014 and handover the document also for new connection to M/s Sri Kalarani Gas Agency - ADHOC Alandur IVRS No.[protected] . At the time of booking they told you can get cylinder within 10 day but after 10 days, 2day 2day till now not come 2 day. So humbaly request to you pls help us. My Mobile no. [protected]
                                Aug 14, 2020
                                Complaint marked as Resolved 
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                                  pcsir
                                  from Ratlam, Madhya Pradesh
                                  Nov 3, 2014
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                                  Resolved

                                  Address: Jabalpur, Madhya Pradesh

                                  I Request again please check... Mohit Indian Oil Add-SH-37 Kudan Katangi Road Th-Patan Distt-Jabalpur M. P 483105 mobile- [protected] are Sale Diesel with mix kerosene. . Please check urgently otherwise I request Minister of this dept. with media from: Rajendra Chourasia Katangi Mob-[protected]...
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                                    Srinivasa Prabhu M
                                    from Bengaluru, Karnataka
                                    Nov 3, 2014
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                                    Address: Chennai, Tamil Nadu

                                    Hi, My customer id is 5356019 I have surrounded my cylinder and asked for connection transfer from Chennai to Bangalore on 6th September 2014 but till now it is not transferred. It is really painful. Kindly do the needful. SRI AMBIRAM INDANE GAS AGENCY 8/2, ANNA STREET, SHOLINGANALLUR, CHENNAI:-600119 LANDMARK:-OPP TO PONNUSAMY HOTEL
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                                      ranjanverghese
                                      from Kottayam, Kerala
                                      Nov 3, 2014
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                                      Resolved

                                      Address: Ernakulam, Kerala

                                      I had booked refill Cylinder from Indian Oil Corporation through their authorised Indane Gas Distributor Surya Gas Agencies, 45/845 A, Kochi 12, Kerala. Tel No:[protected],[protected] on 4th Sept 2014. Since I do not receive the refill till 2nd Nov, I contacted Ioc and I was told that the refill is delivered on 9th October. I was shocked by this information and so I contacted Surya Gas. They do not give me any answer and cut the line. This is not the First time it is happening. If I have to get the refill, I have to go to their office and beg for it. So I request the concerned authorities to take this complaint seriously and do the needful to get me the refill on time and not to repeat it again. Booking Date[protected] Confirmation No : 362133. Ranjan Verghese, !9 D, Link Heritage, Kacheripady, Kochi 682018. Tel :[protected]. Mob : [protected]
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
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                                        A
                                        Anuj mehrotra
                                        Nov 2, 2014
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                                        Resolved

                                        Address: Shahjahanpur, Uttar Pradesh

                                        Sir, I have booked indane refill cylinder on[protected] and the booking No is..200649. But on[protected] I got a sms from them stating that your booking 200649 stands cancelled. I do not know why and what is the reason. Being a disabled Ex-Service man I am unable to go the agency many times and telephone inquiry is of no use as the telephone is always out or order.More over they do not bring the cylinder to home, instead I have to wait on the road side till they comes.I will be thankful to you in solving this problem and plz send resolution my email id-anujmehrotra.[protected]@gmail.com. My mobile No. is [protected], [protected]...
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
                                        Hi, I am Ranjeet Singh and my consumer ID is 1261. I had booked a refill on 10/05/15 and today I received a message on my phone that the booking was cancelled, with reason not mentioned at all. When I went to inquire about it at their office (Sri Sadguru) I was told that the delivery boy was not able to locate my address. When they had me speak to the delivery boy, (who they say is new) had no idea where on earh I stayed. Apparently I have been staying at this address for the past 1 year, and I have not faced any issue, Now, the office staff tells my to update my address correctly. And not only that, they were quite rude to me as if it was my fault, and I was asking for something unreasonable. They alos siad that the delivery boy called me but my phone was not reachable. My office is at Bannerghatta road, the area has very good covergae and there is no way they wouldn't have got connected. So, the bottom line is, if the delivery boy is not able to find my address, that is his fault and not mine. Therefore, I should not be suffering for somebody else's fault. And, I am not upating the address just because one odd man cannot find it.

                                        Thank you
                                        Ranjeet singh - 1261
                                        Indane Kodichikannahalli Bangalore
                                        Bangalore
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