Indian Oil Corporation [IOC] Complaints & Reviews

My consumer no. 9242 and Distributor's code 170037.I have requested many times to above subject in my nearest agency, but not solved still now by agency.the leakage of cylinder is dangerous for me & my family.so please take appropriate action.

RAJESH GAS AGENCY Door No.1 Roja nagar Madhavaram Chennai-600 060 Ph No. 25530725 LPG cylinder was delivered to me on[protected]. My consumer number is RGLX9139387. The delivery boy demanded Rs 40 more than the bill amount.usually i use to pay Rs20 more than the billed amount.But unfortunately the deliver boy refused to deliver the cylinder incase i dont pay the demand amount Rs40 in excess of the billed amount.May i request u to kindly look in to the matter so that i am not put hardship in future..

Name - Pawan Semwal Consumer Id - 32849 Dealer - Gagan Enterprises, khanpur, Delhi - 110062 we would like to inform you that our Cylinder has been booked by other person also. In my knowledge he is the staff of same Dealer. we have already given two written complaints to Dealer but still not response from dealer. so kindly requesting you look into the above matter & please resolve the same as earlier.

Dear sir,


dear sir i had applied for new connec. which ref.N[protected]dt.16.1.2013, in Gitanjali enterprises madhubani, bihar, your distr.told me before 6 month yours data has been delated pls do again apply, again i had done applied which ref.no is N[protected], and above said regarding i had online complaint on dt.05.04.14 which ref. no.is 1387329
but yet i have not get any response with your distributor and officer

So kindly request to you please solve my problem i hope you will solve my problem urgently

kind regards,

sahdev jha
Mo:[protected]

Sir, I have booked a gal cylinder with the Sony Indane at Balachaur (punjab) and given consumer No.
[protected](CX5169699), but when I tried to register my self for online booking of gas cylinder against usere name nirmalmehra, then I received a reply on my email id that the consumer no. supplied by me is wrong.please let me know my exact consumer number at the earliest so as to enable me to book online.

Dear sir, 1. It is stated that I have submiitted transfer voucher issued form Annapurna gas agency Avadi, chennai (within the campus of Air Force Station Avadi, chennai) to Air force gas agency at Ambala cantt for re-issue of LPG connection & subscription voucher. 2. Further the manager of gas agency at Ambala cantt has raised wrong subscriptiion voucher (wrongly filled the security money, the security money printed on transfer voucher was Rs, 1000/- whereas the agency filled up in the subscription voucher the amount Rs, 1800/-). The matter was noticed to manager gas agency of Ambala cantt and have been told to make correction. 3. In place of making correction, the agency has surrendered my LPG connection. ON confirmation to manager regarding my subscription voucher, he told me that your voucher cannot be ammended and I have to take the new connection. 4. Having no fault at my end, I will have to pay an amount of Rs, 2900/- if I go for new connection. in that case i have to pay Rs, 1900/- extra. But the question is that why i should pay the extra amount if i am having no fault. 5. It is therefore requested that necessary help is to be provided to take action against the manager ot gas agency of Ambala cantt.

Dear sir, I give below the following details for your information:- My customer No.-793. Name -E.Gopinathan.;Address- "Äashirwad".P.O.Kalliassery. Kannur -670562 Phone No.[protected]. Landline[protected]. e-mail ID. [protected]@gmail.com Distributor details.- Alainkeel Gas service. Mangad'.; P.O.Kalliassery.670562 Phone Nos.[protected].;[protected] I had booked for a refill gas cylinder supply on June 10th .After a month, July 11th I asked for a home delivery supply of Gas Cylinder.The supplier informed non availability of Stock and also wait for some more days.After a week I personally went to Alainkeel gas service, and requested for a cylinder.Their reply is same "we have no stock." "We have cleared backlog up to 3rd July.only"." Contact after few days.".This is the attitude of Distributor. Alainkeel Gas Service fixed time of delivery of cylinder between 4 and 5PM. When they say "no Stock", One can see Convoy of Auto rikshaws lined up in front of distributor for ' "Pay and carry" system. Even after more than 45days booking, they are denying refill and not even given a date of supply. On enquiry with our relatives and friends other places other agency never created such situtaion and supplis are regular.. Kindly note we are two old aged couple(76 & 67 years) and this distributor putting us in helpless.condition that too in the rainy days..I came to know the following from local people- 1.Somany time deny "home supply of cylinder". Ask us to " Pay and carry ", pick up from their Go down. 2.Diverting cylinders bypassing earlier booked persons. 3.Other distributors intimate a date of refill supply at the time of booking. I request you to look into the matter and help us out of the present situation. Thanking you very much Yours sincerely. Gopinathan.

Sir,
I stay in Dehu Road, Pune (MH) and my customer number is 12435. I had booked for re-filling my cylinder last one month . I had to call the agency atleast 10 times before they finally they can not sent me the cylinder then after i personely go to agency Further the way they speak is very unprofessional.
My distributer name details are:

Ganraj Indane, Distributors Code No is 195034, Shop No a/9 Dehu Road...

I have booked my cylinder on JULY 2nd, 2014, and its been nearly 22 days went on without the delivery of cylinder, , of these 22 days, I visited thrice the place of my booking at GOSAKA GAS SERVICE, BLOCK-6, NEYVELI-3, the response of the staffs present there were also not pleasing, , , , , , my oder no is 36468, , , i kindly request you to take action on this as soon as possible, , , , , , , , , , , , , , , , , , ,

Dear sir/mam, Indane gas customer no: 28587 customer Name: G. Radha Krishnan Address: no:5, II street, Navajeevan nagar, pattabiram, chennai - 600 072 Gas agency address : Ragavendra Agency, Avadi, Chennai. Booking no:858466 dated 10th July 2014 Order booked before 15 days (i.e on 10.07.2014) still the cylinder in pending delivery, we called up with the agent, first they said, will deliver in two days, after two days said will deliver in 10 days, now they says will take more than 15 days from today. Right now we have two empty cylinders only, can't able to cook etc.. Kindly look in to this matter, advise them to deliver the cylinder as soon as possible . Thanks with regards,

my booking reference was 900130. i had booked on 9 th of july.
and cash memo date was 13th, but not delivered till 17th, so called in customer care.
where i complaint for not receiving the cylinder and requested them to deliver as soon as possible, my complaint no : 1493089, i had followed everyday and called in customer care everyday, but no one resolve it,
worst experience with your customer care executive, they say its not their duty to resolve, only then can take the complaine.
this is not the answer we expect from customer care
After got frustreted from you these people, yesterday i visited the agency, they told me it will be delivered
tommorrow. but not delivered today also. again i visited your agency today on 24th july at 4pm, now they are saying the booking is cancelled.and they advise me to rebook it again today

what the hell is this. [censored]ing managment

Dear sir/madam booking consumer number 290583 booking date 4/7/14 reference number 672481 booking at 20days now we are not gas received distributor name / padma gas services code 117615

Dear Sir, I am the resident of Amarjyothi Layout which comes under the purview of R.T.Nagar Post Office, Bangalore. I am holding Indane gas connection with consumer number 04545. Since, only two persons are staying at home i.e.my self and my husband and most of the time we are out of station, our gas consumption is not more than 3 (three) cylinders a year. Of late, after the introduction of getting booking details via SMS to our mobile, it has been noticed that the refilling is booked on our consumer number without our knowledge. To validate my complaint I am giving the following factual information. We have booked for refilling through our registered mobile number [protected]on 03.04.2014 and got the refilling and the same cylinder is in use till date. However, on 25.06.14 we received SMS saying that refilling booking is registered vide number 677902 and the cash memo is [protected] and on the same date one more SMS saying that cylinder booked under registration number 677902 has been delivered. Again on 20.7.2014 we received SMS saying that refilling booking is registered under registration number 698337 and on 21.7.2014 another message saying that the refilling booked under 698337 is registered and the cash memo is [protected]. We went to the distributor i.e. Karnataka Food and Civil Supplies, Hebbal to enquire about this misuse. But they were not cooperative and have given evasive replies. Hence, I am submitting this complaint to you with a fond hope that needful action at your end will be taken immediately. Actually, I wanted to come personally to your corporate office in J.C. Road and show the above messages received and lodge a complaint. I solicite your early action in the matter. With regards Nirmala Desai No.5, 'SAIRAM' 1st Main, Amarjyoti Layout R.T.Nagar Post Office Bangalore - 560 032 Ph:[protected] Mob: [protected]

DEAR SIR/MADAM,


REFERENCE NO. CONSUMER NO. : 33135 - SP.NARAYANAN.
CONNECTION AT CHANDRA GAS AGENCY, AMBATTUR. CHENNAI - 53.

Thai is to inform you that, I am one of the costumer of IOC, Past 13 years, I am many time inform to costumer care office TO CHANDRA GAS AGENCY ie.( Complain dated 04.07.2014, 14.07.2014 & 21.07.2014)
but so for not taken in any necessary action, In our last dated of refilling getting on 08.06.2014, then booking new refilling cylinder reference No.809702/dt.26.06.2014 but till date not received,
Kindly consider my problem. we have only one domestic cylinder what we do. My family 4 members, nearly
46 days crossed. PLEASE TAKE NECESSARY ACTION IMMEDIACY. THE SAME PROBLEM REPEATED PAST TWO YEAR BACK.

Kindly consider my problem & do the needful and oblige.

This is my kind information,

Thanking you

For SP.Narayanan.
1, RAJAJI STREET, VINAYAGAPURAM, AMBATTUR, CHENNAI - 600 053.

DEAR SIR/MADAM,


REFERENCE NO. CONSUMER NO. : 33135 - SP.NARAYANAN.
CONNECTION AT CHANDRA GAS AGENCY, AMBATTUR. CHENNAI
- 53.

Thai is to inform you that, I am one of the costumer of IOC, Past 13 years, I am many time inform to costumer care office TO CHANDRA GAS AGENCY ie.( Complain dated 04.07.2014, 14.07.2014 & 21.07.2014)
but so for not taken in any necessary action, In our last dated of refilling getting on 08.06.2014, then booking new refilling cylinder reference No.809702/dt.26.06.2014 but till date not received, Kindly consider my problem.
We have only one domestic cylinder what we do. My family 4 members, nearly 46 days crossed. PLEASE TAKE NECESSARY ACTION IMMEDIACY.

Kindly consider my problem & do the needful and oblige.

This is my kind information,

thanking you

For SP.Narayanan.
1, RAJAJI STREET, VINAYAGAPURAM, AMBATTUR, CHENNAI - 600 053.

This gas agency has been denying me gas connection in spite of my resident is within the 5 km (Anjar). Besides this, the agency is not delivering cylinder to door step in normal situation. If the issue has not been resolved, I will file an RTI asking why I am being denied. I know to keep the monopoly, the agency is not allowing consumer count to go beyond certain numbers.

This gas agency is not giving a connection that I requested for. I am staying in nearby village (Anjar) and is within 5 km. I have been trying for last an year but they refused saying we can not grant more connection. I heard from one of my friend that if connection count goes beyond 8000, an new agency will have to come to server additional connection and this agency trying hard to keep connection within 8000 to keep their monopoly. Is that a reason of there is genuine reason for not giving connection.

The gas agency is also not delivering cylinders to door step. People have to come and collect it. Why is this? As per the rule book, they have to deliver and fact install it.

Iam Jayaprakash Indane double cyclinder booked. iam paid in 2200Rupees bill in 2132 Rupees balance amount not paid. speak the another person documents fees. Already mentioned in Bill document fees RS. 50 Rupees Please the Return the money.

Dear Sir/Madam, we book the Indane gas on 2nd july 2014 we received the message on 8th of july 2014 your cash memo generated cylinder will deliver shortly., & 10th july 2014 we received the message that your cylinder delivered at your home but till now we are not receive the gas. i went to my distributor show my message he told you will receive the cylinder with in two days but i asked the question without delivering the gas who you send...

Dear Sir, I'm 81 years old retired teacher booked my cylinder 45 days before at Ameen gas agency Shoranur, Palakkad district, Kerala. Whenever I tried calling them (Mostly they dont answer) they say will deliver next week. Till today they did not deliver to me. Pleae do the needful to get Gas cylinder for me. Thanks my connection no 55117 no [protected] my resi no[protected] Ameen gas agency no are [protected] [protected] [protected]