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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Apr 19, 2026
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M
Mamta Kushwah
from Bakloh, Punjab
Aug 6, 2014
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Gas is never booked on telephone or directly at gas agency. You can check my gas book there is no mentioned any refill order number up to till date. There is only two methods of delivery of gas cylinder one is you can wait at road side till the gas vehicle reach there. Second method is you pay fifty rupees extra to road side shop keeper then you can get refill cylinder. My consumer ID number is "[protected]" and consumer number is "26645" Distributor address is H.P. State Civil Supplies Corp. Ltd, LPG Indane Distributor Baijnath District Kangra HP 176115
Aug 14, 2020
Complaint marked as Resolved 
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    S
    Sriparna Pal
    from Kolkata, West Bengal
    Aug 5, 2014
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    Address: Kolkata, West Bengal

    We have received an underweight gas cylinder which did not even last for one day. When tried to contact the distributor regarding this problem, no body responded/ attended the call. This kind of misconduct is compelling me to go for another brand of gas cylinder
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      N
      Nishakdas
      from Mumbai, Maharashtra
      Aug 4, 2014
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      Address: Thrissur, Kerala

      we are not getting the gas cylinder, as we are booked it for more than 1nd half month yet now we are not getting the cylinder or the supplier are not attending the call while we contact them so kindly provide us the cylinder at the right time after the booking Customer No: 7672 Agency : Panakkal Gas Agency
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        M
        Md. Mainul Islam
        from Kolkata, West Bengal
        Aug 3, 2014
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        Address: Karimganj, Assam

        I, Md. Mainul Islam, a customer of IOC Ltd, India, bearing Domestic Consumer No-6654 under Patharkandi Gas Agency, (Code-160804), would like to inform you that the above mentioned Gas Agency does not providing any Home Delivery Service to us at Moina Gram (7 Km. away from the Agency adjacent to the NH 44). The Agency has engaged some sales agents for their own monetary benefits. One such sales agent is there at Kanaibazar (5 Km. away from the Agency), who always demands Rs.570.00 P/C against which no money receipt is given. Besides, no weight-facility is there at such sales point for which ver often we are given cylinder of less weight. But the most noticeable matter is that the so-called agent keeps our Consumer Book months after months in his custody. Hence, this complaint is lodged at your door for early redress. With sincere thanks. Md. Mainul Islam S/O: Lt. Haji Md. Majaid Ali, P.O: Kanaibazar, Dist: Karimganj, Assam-788724 E-mail- [protected]@gmail.com Mobie- +91 [protected]
        Aug 14, 2020
        Complaint marked as Resolved 
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          S
          Sai Govindaraja
          from Coimbatore, Tamil Nadu
          Aug 2, 2014
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          Address: Coimbatore, Tamil Nadu

          My customer number is 12657.Name Ki.Palanychamy.I'm having a gas connection with the BG gas agencies mettupalayam coimbatore district and that on 24.7.2014 i have booked a refill cylinder.But the said agency have committed malpractices in delivering the refill cylinder to me.It is regret to state that the said agency delivered refill cylinders to somebody who booked after my bokking date.For which said agency cancelled my cash memo in biased manner.Finally after my repeated request the refill cylinder was delivered on 31.7.2014 even the other customers who booked after me had received their refill cylinders within 3 days.Kindly enquiry and take action per law.
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            J
            j k cosmetic clinic
            from Noida, Uttar Pradesh
            Aug 2, 2014
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            Resolved

            Cheating at the petrol pump by filling less petrol

            Address: New Delhi, Delhi

            Sir,
            I would like to make a complaint against the indiaoil petrol pump m/s kapoor auto service station patpargang society area, i.P.Extenstion delhi-110092 for filling less petrol in my car.
            Today 02/08/14 at 10.20 a.M. I went there to fill petrol in my car. I asked the attendent to put petorl of worth rs. 1500/- i was looking continuosly on the meter and all of sudden another attented knoked at the driver's window to...
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            R
            rsvasanbhel
            from Gurgaon, Haryana
            Aug 2, 2014
            Resolved
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            I am r.Srinivasan, residing at no 26 b/2, sengeni amman koil street, cts aprtment, maduvinkarai, guindy, chennai.600032. On 31.07.2014 around 8.00pm i had gone to avm petrol pump, at adambakkam and asked the service boy to pour 2litires of petrol and 2 oil. The rate for petrol is 2litresx 76.77 = 154.00 and for 2 oil rs.12/-. I have given rs.170/- for rs.166/-. But the delivery boy has not returned the balance amount of rs 4.00/- to me. So for one litre of petrol the avm petrol pump is charging rs.2/- extra .So far one load of 12000 litres of petrol they will be collecting 12000 litres x rs.2.00 per litre = rs.24000/- per load. Just you imagine for one month how many laks they will be charging extra from customer. The solution is they have to give the rs.4.00 to us or otherwise for rs4.00 they have to pour the petrol or otherwise they have round of the amount to next rupee value. As i am the secretary of the katpadi consumer protection society having the registration number of 16/2005 registered at vellore district, as a consumer i am filing this complaint to you. I hope you will take the corrective action with the avm fuel agencies, adambakkam chennai 600 088, and in future they should not collect more money from us, and they have to refund the excess amount to us. Kindly reply to this email, what the corrective action you have taken with the avm fuel agncy, adambakkam, chennai.600088. With kind regards.
            Aug 14, 2020
            Complaint marked as Resolved 
            Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
            Dear Mr. Srinivasan,

            We from IndianOil have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account.
            IndianOil operates an effective problem-solving/customer guidance mechanism for petrol pump related issues that can be accessed through logging on to IOC, where you may provide us the required data on the issue faced by you. This would enable us to revert to you with a solution/reply within a defined timeframe. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us.
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              P
              Pranjali Roy
              from Kolkata, West Bengal
              Aug 1, 2014
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              Address: Kolkata, West Bengal

              Dear Sir/ Medom, With Due respect I beg to state that I, Smt Pranjali Roy is a Indane Subscriber. This Connection name was Smt Pranjali Roy and consumer Number is 14751 complaint no is 1507430 and the ref fence no is 684007 and agency phone no is.[protected]/3522 I am sorrow to say that I can't refill new gas in my home I have booked through the phone on[protected] but why can I not get refill gas within fouteen days? Even The Deliver Boy can Extra charges(30/-) for refill gas Cylinder and delver boy does not weight refill gas in my home but Why sir? there is big problem so please take action hurry... That's why I sent my complaint and you should take this action. I wanted that the license of distributor should be cancelled by the high-otherity. No more us. Declarent Smt Pranjali Roy
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                U
                uthyaaraasu
                from Ferokh, Kerala
                Aug 1, 2014
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                Address: Nagapattinam, Tamil Nadu

                Sir/Madam
                Iam T.S.Elavarasan Living in Nagapattinam District Tamilnadu. My Gas Cylinder Connection was in Parvathy Gas Agency Nagapattinam. My Gas Cylinder Connection Number : 25984483. I get the last Cylinder on 28.05.2014. Upto date I can't get the Gas supply. I contact the Parvathy agency Land Line Phone Number From the Company
                (Parvathy Gas Agency) Established. Nobody Has attend the Phone Call. I went to the Parvathy Gas Agency and call to Land line. The Phone was ringing but the Staffs are not attend the Call and they are in idle. Then I ask her to give your Owner Number. They are Not Given the Number. So I Complaint to customer Care and get Proper Action to the Dealer.

                By,

                T.S.ELAVARASAN,
                Aug 14, 2020
                Complaint marked as Resolved 
                RESPECTED SIR,
                ABOVE SUBJECT MENTION LAST DATE 01/08/2015 GAS CYLINDER BOOKING CONSUMER NO.148614 MALEK MAIYUMIYA NIZAMMIYA REFFRENCE NO.900056 TODAY 01/09/2015 IS ONE MONTHOVER SO YOUR AGENCY NOT DELIVERY GAS CYLINDEER AT MY HOME TO RAVLI NEAR PATEL CHOWK TA PETLAD SO PLESE URGENT BASIS GAS CYLINDER DELIVER AT MY HOME
                Distributor Name REEMA INDANE
                Distributor Code:112015
                Distributor Address:Boriabi Bazar. Opp. Milk Dairy. Boriavi
                REGARD
                M.N.MALEK
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                  J
                  Jitendra kumar jena
                  from Kolkata, West Bengal
                  Aug 1, 2014
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                  Address: Khordha, Odisha

                  Sir I was applied for a new gas connection and I got a massage on dt15.06.2013 from you that I will be intimated by you. But no intimation has received by me till date. So please take necessary action at your end for which I shall be grateful to you. My Request Reference No. is N[protected] From - PRITIDIPA JENA, PLOT NO.3250/5086, AT- CHAKEISIHANI, PO- RASULGARH, BHUBANESWAR, PIN- 751010
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                    J
                    Jai B. YADAV
                    from Gurgaon, Haryana
                    Aug 1, 2014
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                    Dear Sir/ Madam,

                    I am writing to you as a resident of Dwarkadhis Aravali Heights, Sector-24, Dharuhera. This is a society of 1500 apartment in Sector-24 on Bhiwadi-NH 8 bypass road under the jurisdiction of Dharuhera and just four kilometres away from the Indane Gas Services of Dharuhera.

                    In our society, more than 150 families are residing since May 2013. It is a matter of difficulties & pain for all residents of Aravali Heights that after one year of occupancy in the society, we are not facilitated by the Indane Gas Services for the home delivery services.

                    When we raised this issue to the concern agencies so called Dharuhera Gas Agency and Om Shiv Shakti gas Agency, it was explained in a very granted way that we are not liable to supply domestic gas in your society.

                    Seeing the constraint on this issue, you are kindly requested to initiate the needful action against the supplier team and a suitable directives be issued to the admin authorities of Indane Gas Services at Dharuhera under your jurisdiction for supply of domestic gas to this society. To make it more convenient to supplier and consumer, some define days of delivery may be fixed on mutual understanding.

                    A faith and hope of more than150 families are based on you and I am sure, this matter will be sorted out on priority basis. All residents are ready to help you in this matter.

                    I will be highly obliged if a suitable reply be reverted to me in this regard.

                    Thanks & Regards


                    (Jai B Yadav)
                    Resident
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                      P
                      Puja Dubey
                      from Delhi, Delhi
                      Aug 1, 2014
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                      Address: New Delhi, Delhi

                      Complaint against BANARAS GAS AGENCY, at mata sundri road, New Delhi,
                      CH. NO. B 18060, Agency phone no.[protected]

                      Sir, I've booked my lpg cylinder again and again but this agency not to deliver my lpg cylinder many times so please take action because there is big problem so please take action hurry.
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                        D
                        Dilpreet.singh
                        from Gurgaon, Haryana
                        Jul 31, 2014
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                        Address: Gurgaon, Haryana

                        Hi Team, As i got my new connection on 10-July-2014 all the Equipments are received but till I did not received Cylinder from my Gas vendor.I regularly call them they are daily says that we are coming but still not received. Gas Agency: Golden Gas Services Address:233 PVK Palam Vihar Gurgaon Mobile Numbers:+[protected]
                        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                        Dear Dilpreet,

                        We from IndianOil have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account.

                        IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply within a defined timeframe. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us.

                        Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
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                          M
                          manki83
                          from Sirur, Maharashtra
                          Jul 31, 2014
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                          My consumer no. 9242 and Distributor's code 170037.I have requested many times to above subject in my nearest agency, but not solved still now by agency.the leakage of cylinder is dangerous for me & my family.so please take appropriate action.
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                            Y
                            yuvann
                            from Chennai, Tamil Nadu
                            Jul 29, 2014
                            Resolved
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                            Address: Chennai, Tamil Nadu

                            RAJESH GAS AGENCY Door No.1 Roja nagar Madhavaram Chennai-600 060 Ph No. 25530725 LPG cylinder was delivered to me on[protected]. My consumer number is RGLX9139387. The delivery boy demanded Rs 40 more than the bill amount.usually i use to pay Rs20 more than the billed amount.But unfortunately the deliver boy refused to deliver the cylinder incase i dont pay the demand amount Rs40 in excess of the billed amount.May i request u to kindly look in to the matter so that i am not put hardship in future..
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                              Pawan Semwal
                              from Delhi, Delhi
                              Jul 29, 2014
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                              Address: New Delhi, Delhi

                              Name - Pawan Semwal Consumer Id - 32849 Dealer - Gagan Enterprises, khanpur, Delhi - 110062 we would like to inform you that our Cylinder has been booked by other person also. In my knowledge he is the staff of same Dealer. we have already given two written complaints to Dealer but still not response from dealer. so kindly requesting you look into the above matter & please resolve the same as earlier.
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                                S
                                skj.2010
                                from Gurgaon, Haryana
                                Jul 29, 2014
                                Resolved
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                                Resolved

                                Address: Madhubani, Bihar

                                Dear sir,


                                dear sir i had applied for new connec. which ref.N[protected]dt.16.1.2013, in Gitanjali enterprises madhubani, bihar, your distr.told me before 6 month yours data has been delated pls do again apply, again i had done applied which ref.no is N[protected], and above said regarding i had online complaint on dt.05.04.14 which ref. no.is 1387329
                                but yet i have not get any response with your distributor and officer

                                So kindly request to you please solve my problem i hope you will solve my problem urgently

                                kind regards,

                                sahdev jha
                                Mo:[protected]
                                Aug 14, 2020
                                Complaint marked as Resolved 
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                                  NIRMAL BHANGAL
                                  from Jaito, Punjab
                                  Jul 28, 2014
                                  Resolved
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                                  Resolved

                                  Sir, I have booked a gal cylinder with the Sony Indane at Balachaur (punjab) and given consumer No.
                                  [protected](CX5169699), but when I tried to register my self for online booking of gas cylinder against usere name nirmalmehra, then I received a reply on my email id that the consumer no. supplied by me is wrong.please let me know my exact consumer number at the earliest so as to enable me to book online.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  I AM VERY VERY IMPRESSED BY THIS FORUM AND HOPE TO GET MY COMPLAINT SOLVED ALSO
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                                    A
                                    amrendramau
                                    from Mumbai, Maharashtra
                                    Jul 28, 2014
                                    Resolved
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                                    Resolved

                                    Address: Ambala, Haryana

                                    Dear sir, 1. It is stated that I have submiitted transfer voucher issued form Annapurna gas agency Avadi, chennai (within the campus of Air Force Station Avadi, chennai) to Air force gas agency at Ambala cantt for re-issue of LPG connection & subscription voucher. 2. Further the manager of gas agency at Ambala cantt has raised wrong subscriptiion voucher (wrongly filled the security money, the security money printed on transfer voucher was Rs, 1000/- whereas the agency filled up in the subscription voucher the amount Rs, 1800/-). The matter was noticed to manager gas agency of Ambala cantt and have been told to make correction. 3. In place of making correction, the agency has surrendered my LPG connection. ON confirmation to manager regarding my subscription voucher, he told me that your voucher cannot be ammended and I have to take the new connection. 4. Having no fault at my end, I will have to pay an amount of Rs, 2900/- if I go for new connection. in that case i have to pay Rs, 1900/- extra. But the question is that why i should pay the extra amount if i am having no fault. 5. It is therefore requested that necessary help is to be provided to take action against the manager ot gas agency of Ambala cantt.
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                                      G
                                      GopinathanE
                                      from Ottappalam, Kerala
                                      Jul 28, 2014
                                      Resolved
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                                      Resolved

                                      Address: Kannur, Kerala

                                      Dear sir, I give below the following details for your information:- My customer No.-793. Name -E.Gopinathan.;Address- "Äashirwad".P.O.Kalliassery. Kannur -670562 Phone No.[protected]. Landline[protected]. e-mail ID. [protected]@gmail.com Distributor details.- Alainkeel Gas service. Mangad'.; P.O.Kalliassery.670562 Phone Nos.[protected].;[protected] I had booked for a refill gas cylinder supply on June 10th .After a month, July 11th I asked for a home delivery supply of Gas Cylinder.The supplier informed non availability of Stock and also wait for some more days.After a week I personally went to Alainkeel gas service, and requested for a cylinder.Their reply is same "we have no stock." "We have cleared backlog up to 3rd July.only"." Contact after few days.".This is the attitude of Distributor. Alainkeel Gas Service fixed time of delivery of cylinder between 4 and 5PM. When they say "no Stock", One can see Convoy of Auto rikshaws lined up in front of distributor for ' "Pay and carry" system. Even after more than 45days booking, they are denying refill and not even given a date of supply. On enquiry with our relatives and friends other places other agency never created such situtaion and supplis are regular.. Kindly note we are two old aged couple(76 & 67 years) and this distributor putting us in helpless.condition that too in the rainy days..I came to know the following from local people- 1.Somany time deny "home supply of cylinder". Ask us to " Pay and carry ", pick up from their Go down. 2.Diverting cylinders bypassing earlier booked persons. 3.Other distributors intimate a date of refill supply at the time of booking. I request you to look into the matter and help us out of the present situation. Thanking you very much Yours sincerely. Gopinathan.
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
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