Indian Oil Corporation [IOC] Complaints & Reviews

I have booked refill (Online) on date.04.02.2014.At.1.00 pm. My booking no.348.But today date.13.02.2014 after 9 days "vidarbha gas & domestic applyances" 357, near la mata mandir, ganesh nagar, nagpur.Not deliver cylinder, and not give satisfy reply any time delay refill delivery.
So, please take proper action.

Distributor's name :-vidarbha gas & domestic applyances
Distributor's address :- 357, near [censored]ala mata mandir, ganesh nagar, nagpur (Maharashtra)
Distributor' pphone no:.[protected]

indane gas services website and the consumer care numbers given there do not work [protected] [protected] [protected] [protected] do not work nor does their [protected] this is public harassment where no complain can be lodged and only online booking is available. Because if you are not able to deliver refills what is the use of booking them. Their distributor in kanpur sumita gas agency has number[protected] but when you call on the above customer care numbers this distributor is not registered under this number. i have a cylinder refill booking of 22/01/2014 and till 13/02/2014 i have not received my cylinder. How does indane plan on delivering 12 cylinders a year with this record and then they do not have updated status of their distributors as well. This public torture of gas companies should be looked into and a limited time period should be binding on distributors and gas companies also. And customer care phone numbers should work otherwise they do not provide any care.

Indian Gas - We have not received my LPG gas Subsidy in my account till Date
Dear sir/madam, We have not received the my LPG gas subsidy in my account till date. So please provide the status. Order no. Order date cash memo no. Cash memo date delivery date no. Of cylinders actual subsidy transferred to bank notional subsidy date transferred status [protected] 23.11.2013 [protected] 23.11.2013 [protected] 1 0.00 0.00 - - [protected] 21.09.2013 [protected] 21.09.2013 21...

Sir

Gas booked on 05/02/2014 at Shyam gas service, KHATAULI (Distt.-Muzaffarnagar U.P.)
no supply, phones off your officials, at MEERUT always send a msg asking for SMS but no further action(His Mob.No. is-[protected]),
Forcing purchase in black market probably also manipulating allotted No. of refills, Pl. TAKE AN URGENT ACTION AND REPLY.
Con.No.--17467...

Pl.Note:- matter may look pretty to your office but it matters a lot for consumers like us.

Thanks.!!

Hi,
I am Himanshu a consumer (29887) of IOCL Mithla Gas agency Shop No4 and 5, A73A, Sector 19 Noida,
First of all they hardly picked any call moreover i have booked or applied for DBC (double cylinder connection) on 14-Jan- 2014 Ref NO ( R[protected] ) and also submitted all relevant document as the agency asked for, but today ( 12 Feb 2014 ) and i still got no connection due to some of their server problem as i am told about.

The Agency gave me a Noida IOCL area office number ( [protected] ) and a lady sit over there and hardly picked any call but by god grace my phone got picked and the response and behaviour is so pathetic and poor the lady does not know how to talk and what to talk no manners at all.
Then i asked about head office number and both time the Agency and noida area office gave me the same number of same lady called Renuka Shukla ( [protected] ) and she never picked any call of mine she always let my phone ring or hung my call but never pick.

The so called IOCL Online feedback/complaint portal is the worst than IRCTC booking portal, after you clicked on complaints button the page never came back.
Now anyone if has some authentic number to sort out this problem and neglagance of IOCL towards its Customer.

Thanks
Himanshu
[protected]

My agency use to check every year the hose, gas stove and related product for safety under the guidelines of IOC, but recently we were out of station and the agency personnel came to our area and without inspecting they collected Rs 75/- from each house and got the false signature from consumer and without our presence they collected money opposite of my house in the name of me and got my signature from them. This shows how agency follow the safety norms and this should be taken seriously by IOC and take necessary action

Dear sir/madam,

We have not received the my lpg gas subsidy in my account till date.
So please provide the status.

Order no. Order date cash memo no. Cash memo date delivery date no. Of cylinders actual subsidy transferred to bank notional subsidy date transferred status
[protected] 23.11.2013 [protected] 23.11.2013 [protected] 1 0.00 0.00 - -
[protected] 21.09.2013 [protected] 21.09.2013 [protected] 1 0.00 0.00 - -


Consumer no 24327
Distributor name hamirpur gas
Distributor address main bazar, hamirpur
Distributor city hamirpur

Regards,
Saroti devi
W/o sh. Brahm dass vill. Dadwal
P.O, booni tehsil nadaun
Himachal pradesh (Hp)
Pin no - 177048

Dear Sir/Mam, I’m an Indane domestic customer with consumer no. 15505 under the distributor ‘Muthukumaran Gas Agency’, Kunrathur, Chennai. I booked for refilling on 2.2.2014. I was notified on 11.2.2014 via SMS about the cancellation of the booking. Why is there so late to cancel the booking? Why is no cause shown in support of cancellation?Gas booking time in 25 days but I m booking in 60 days plz check my detail and book my no. NAME-SITHANANDAN CONSUMER NO-15505 BOOKING NO-330038 MOBILE NO-[protected]

My consumer No is 14690. I have booked gas on line on 27.01.2014 vide 569330. On 06.02.2014 I received a SMS stating that Cash Memo no. [protected] has been generated and cylinder will be delivered shortly. On 08.02.2014, I received another SMS stating that Cash Memo No. [protected] has been cancelled. Simultaneously I received another SMS on the same day that another cash memo No [protected] has been generated. Today i.e. on 10.02.2014 at 5.50...

i booked my cylinder for refill on[protected] and he got a status that his refill has been delivered on[protected] but he did not get the refill till now.so please take some action against distributor. distributor : Ridhi Indane services shop no. 7, m.s plaza, c-76, gandhi market hari nagar, new delhi. ph[protected],[protected] consumer no :CX5391917 dhiraj ray b-18, nawada ext. nawada new delhi mobile: [protected]

To The Complaint Officer, Indian Oil Corporation, Sangrur ( Punjab ) . Respected Sir, Subject Not change the regulator With due regards I Sanjiv Mittal Consumer No 19454 my regulator not work properly from last two month and I consult your dealer SUNAM GAS SERVICE and I consult several times to yours dealer manager and always he says company not provided regulator so please arrange regulator and change with my old regulator as early as possible Please do needful and oblige. Thanking you Consumer No 19454 Mobile No.[protected]

Agency name-Ravindra Gas Agency(Paschim vihar) Sir/Madam We have booked cylinders 2 times but no cylinder were delievered at our home we have to go there and the persons sitting in office and godown does not hand over receipt to us and take money from us.Right now also we have booked a cylinder and not yet got delievery.When we go there and they black mail us by charging different amount from us Regards Ravinder Saxena(Sr Citizen) Booking No-[protected] cash mem no-[protected] M-[protected] [protected]

To,
The Head Indian Oil Corporation,
Bangalore, Karnataka.
(Sub – Facing problem in getting Gas Cylinder.)
Respected Sir,
I Sir.Satya Prakash Pattnaik Customer No.-CX318167 had transferred my INDANE Gas connection from Bhubaneswar, Odisha to Bangalore, Karnataka, & applied in CAUVERY INDANE AGENCY for re-connection on[protected] & paid INR - 3080.(Distributor also not given Money Receipt)
From[protected] onwards daily I am asking for gas cylinder to the Distributor but they are taking it lightly & answering today you will get (But that today till now not came).
As Bangalore City is new for me & My Family daily I am facing problem for food.
I have never faced this type of service problem from INDANE Distributor when I was in Jamshedpur & Bhubaneswar nor I have expected this type of service from IOCL Distributor that to in Bangalore.
Sir, I Request you to Kindly Consider my case as personal & HELP me.
Waiting for your favorable reply.
You’re INDANE GAS Customer,
Satya Prakash Pattnaik,
House No-24, 1st Floor, 3dr Cross Main Road,
Old Madras Road, Bhattarahalli, Bangalore-560049
Near Sowparnika Bakery .
Cell No :- [protected]

My GAS Consumer number is 45718 with the Sudheendra Indane Gas Agency, Bangalore . I have received the incorrect GAS subsidy in my account as per the IOC Ref No[protected] . Actual Amount transfered is Rs. 435/- however it should be Rs. 737/-, as I had made a payment of Rs. 1162/- towards 1 cylinder gas refill cost . Please clarify & credit the rest of the amount . Regards. Prawin Kumar [protected]

Hello, we are the customer of Indane gas since (consumer id 42338) 4 years with Vishnu gas agency Kadugudi Bangalore, the agency is not delivering the cylinders to homes that they charging home delivery charges, even they are not calling and not informing about when cylinders will deliver and they are not receiving our calls as well, they are not checking regular checking of gas tubes etc, simply they come and stay one place for entire village and we have go there carry ourselves from a kilometer then for what purpose paying the home delivery charges ? more ever the delivery people's;attitude is very very rude and behaving like rowdies.some times they tell us that we do not English ie we are getting delivery massage without delivery of cylinder, Kindly take an action legally on it

Respected sir, I am James Varghese, panamthundil kizhekkekara puthen veedu, manakala p.o, adoor. pathanamthitta (dist). My consumer no is 64177(baby gas adoor). I got 5 gas subsidies in my federal bank account.but after that 2 subsidies gone to SBT account. But I have no account in SBT. We already asked to SBT adoor branch about the account number. But they are telling no account for James varghese in this branch.Gas agency as only getting the last two digits of the account number of sbt. That is, 19. So we need the account number you are depositing last two subsidies. My aadhaar no is[protected]. My mobile number is [protected]

I, Dr Pratibha Wale, (Cust No-[protected](R 28509 ) purchased one subsidised domestic gas cylinder from RAI GAS AGENCY BHOPAL M P (Indane)on 26/12/2013 at Rs 1050.48 +52.52=1103 & received refund Rs 601.95 in my bank account on 31/12/2013 that means I got refill at Rs 501.05.On other hand another customer of same dealer Sangeeta Borate (cust no [protected](R 26554) got the refill at Rs 435.71+21.79=457.50 directly because her bank account was not registered on 06/01/2014.Why there is difference of rate( Rs 43.55) in two subsidised refill cylinder, My email is [protected]@yahoo.com &my ph no is [protected] &[protected]. Early reply is expected. PRATIBHA WALE

i have received fill gas cylinder on 3-2-14 but subsidy amount in my account not rechived till date 6-2-14 my consumer no.6292 my distributors name rama indane in faridabad i asked distributor he say please contect ministry please resolve my complaint.my E.mail is [protected]@gmail.com and my cell phone [protected] thanking you

Dear sir, I have paid Rs.1345/- for cylinder on dated 18/01/2013 but subsidy is not credited my bank account of Rs. 870/-. As well as the employee not properly guide to me.My details are given as follows. Costumer No. 0003857 S.V.No. [protected] on dated 10/01/2013 H.V.R D394280/070912 Name : Ku. Nalu Kisan Bangayya (Aazad Ward Dudhala Road Ramtek, Teh. Ramtek Dist. Nagpur (M.S.) - 441106

i have booked gas on 23-1-14 thru ivr. Booking no.
[protected] and cash memo no.[protected] had been generated on
24-1-14, but i have not received gas till now. I have been getting
Message that my booking was being cancelled and new cash memo was being
Generated. This message i had got two times. Today i have again got the
Cancellation message. I think the delivery person mr. Suresh of m/s yadu
Indane gas, sahibabad, ghaziabad, up is doing all wrong as from last
Three times we have returned the refill due to 5 kg less weight and
After that hr had to supply correct weight cylender to us. The gas
Agency is not taking any action in this regard as it looks there is a
Nexus.
Pls take action and send correct weight refill immediately as we are out of gas.
Mobile no. [protected]
Connection no. 52817