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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Apr 19, 2026
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Indian Oil Corporation [IOC] reviews & complaints page 439

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S
Surendra Singh Ranawat
from Suratgarh, Rajasthan
Feb 16, 2014
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Address: Jodhpur, Rajasthan

Dear sir,

I got my cylinder in this month of rs.1109/=.Due to i have joined my gas connection with aadhar yojana.My consumer no. Is 23704 from jodhpur gas service, shastri nagar, jodhpur.And my s/ac. No is [protected] in s.B.B.J. Jalori gate jodhpur.
It would have been better if this aadhar card facility should be avoided from my consumer no.23704.Because of getting difficulty to get subsidy.
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    kinkarkaka
    from Shillong, Meghalaya
    Feb 15, 2014
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    Address: Howrah, West Bengal

    my name is kinkar das, consumer no-03486, under Tapabrata Gas Supply.I have Booked my refill quntity 1 on 14/01/2014.They (from the distributer) came to my home to deliver the refilled cyllinder and charged amt of RS 1280, though I have not linked my aadhar ID to the Gas Office still then .they returned back the cyllinder when I requested them to deliver me for Rs 435/ . Now my question I have no Bank Account linked to the Gas account to which the subsidy to be transferred.Then How can I have the subsidyzed cyllinder with same price as Before I paid ?Pls, take Action Immediately.
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      vinodp14
      from Mumbai, Maharashtra
      Feb 15, 2014
      Resolved
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      Resolved

      Address: Vadodara, Gujarat

      Dear Sir/Madam, This is to bring to your attention that today on 15th Feb'14 at 22;30 hrs. I went to fuel my two wheelers at Utkarsh Service Station IOC dealer, Karelibaug Main Road, Vadodara 390018, Gujarat. I had parked vehicle near the filling stations and requested him to fill the tank, since the Attendant and co-staffs was drunken they started misbehaving and ready to fight with me about the parking of the Vehicles apart from that they used the bad words also which we never expect from c ompany like IOCL. The on duty staffs were speaking arrogantly to distant. I also tried to contact the In- charge \ Manager of fuel stations to report the misbehaviour of their staffs but I have been told that nobody is available at this time. Moreover I also tried the IOCL complaint number to log my complaint but there was no response on complaint number too. Please take the some concrete action agent and their staff members since it upset me lot. I am appalled at such behaviour being meted out and request necessary disciplinary action to be taken against this employee. Awaiting your reply. Regards, Pramod Kumar +91 [protected]
      Aug 14, 2020
      Complaint marked as Resolved 
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        rs15saini
        from Chandigarh, Chandigarh
        Feb 13, 2014
        Resolved
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        Address: New Delhi, Delhi

        I have got my LPG Gas refill from Shanti Indane Gas Company, Suth-West New Delhi-110045 on 06 Feb 2014. I have to pay Rs. 1134/- for the refill. I have been told by the gas agency that subsidy of Rs. 720/- will be transferred to my bank account which is linked to Aadhar. But till the date I have not received my subsidy yet. Please do the needful to transfer my LPG gas subsidy to my Aadhar linked bank account. My details are as under:- Name:- RADHEY SHYAM SAINI Consumer No.:- 21107([protected]) Gas Agency:- SHANTI INDANE, PALAM, SOUTH-WEST DELHI-110045 PH-[protected] My Res. No.:-[protected]
        Aug 14, 2020
        Complaint marked as Resolved 
        This is the STATUS of the much hyped AADHAR facilities.

        Every time u have to follow up um, teen time to get yo9ur subsidy to your bank and that too after prolonged time
        '

        Unless it is fully prepared to meet the requirement it should not be made compulsory. Even other wise there is no use of this card.
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          Laxmikant Dakhare
          from Darwha, Maharashtra
          Feb 13, 2014
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          Address: Nagpur, Maharashtra

          I have booked refill (Online) on date.04.02.2014.At.1.00 pm. My booking no.348.But today date.13.02.2014 after 9 days "vidarbha gas & domestic applyances" 357, near la mata mandir, ganesh nagar, nagpur.Not deliver cylinder, and not give satisfy reply any time delay refill delivery.
          So, please take proper action.

          Distributor's name :-vidarbha gas & domestic applyances
          Distributor's address :- 357, near [censored]ala mata mandir, ganesh nagar, nagpur (Maharashtra)
          Distributor' pphone no:.[protected]
          Refill booking reference no.359269.Cylinder not yet delivered.Recieved a message on 03.02.14 that cash memo has been generated (no[protected])and on 05.02.14 recieved a message that cash memo cancelled.on enquiring with the agency, they informed that refill will be delivered on 10.02.014, but not delivered.On enquiry the agency informed that refill will be delivered next day and the same continued and assured delivery on 17.02.14, but not delivered.On enquiry they informed that refill will be delivered only in next week.Second cash memo no.[protected] dt 17.02.14.
          Please look into the matter and take steps to deliver the refill urgently.

          Name:Mathewkutty Jose, Mob [protected]
          Consumer No.CX 482393
          Agency-Arvind Gas, Poojapura, Thiruvananthapuram
          comments after settlement of complaints
          MY NAME IS ANILKUMAR, CON.NO:CX.896527, AGENCY MANEESHA GAS AGENCY. IT IS VERY SERIOUSLY BRING TO YOUR KIND NOTICE IS THAT THE LAST CYLINDER WAS ISSUED TO ME ON 21/01/2014 AND AFTER A WEEK I HAVE BOOKED FOR THE NEXT. TILL DATE NO CYLINDER HAS BEEN ISSUED. THREE TIMES CONTACTED THE AGENCY FOR THE REASON FIRST TIME THEY INFORMED THAT THERE IS A TECHNICAL PROBLEM IN SYSTEM AND IT WILL BE RECTIFIED IN FEW DAYS, IN MY SECOND CONTACT THEY INFORMED THAT MY REGISTRATION WAS CANCELLED AND MAKE A NEW BOOKING AND IT HAS BOOKED SO, IN THIRD TIME THEY INFORMED THAT THE DELIVERY PERSON IS ON LONG LEAVE AND IT WILL BE SUBSTITUED BY NEXT WEEK. AFTER THAT I HAVE CONTACTED THREE TIMES OVER TELEPHONE NOW THEY ARE MAKING FALSE MESSAGE THAT IT WILL BE ISSUED NEXT DAY AGAINST MY EVERY CALL.. RECENTLY IT WAS TRANSFERRED FROM M/S, POOJA GAS AFTER THAT EVERY SUPPLY WAS MADE ONLY ON MY REPEATED ENQUIRY AND FOLLOW UP. FROM MY EXPERIENCE THE AGENCY OR STAFF MAKING A MISTAKE. NOW MY TWO CYLINDERS ARE EMPTY AT HOME NOW ONE WAS TAKEN FROM MY FRIEND ON CONDITION ANOTHER FILLED ONE REPAID WITHIN TWO DAYS. KINDLY GO THROUGH THE MATTER SERIOUSLY AND ARRANGE TO SUPPLY TWO CYLINDERS WITHOUT DELAY CONSIDERING THE TIME GAP AND ELIGIBILITY OF CYLINDERS TILL DATE.
          FULL RATING AFTER THE ACTION
          cylinder not recieved against refill booking no.[protected]-408606 dt.[protected]
          CONSUMER NO 13150 GAS AGENCY NAME : CHITTOORAPPAN GAS AGENCIES, BOOKING DATE IS 16/08/2014, CASH MEMO GENERATED MESSEGE RECIEVED ON 27TH SEPT 14 BUT TILL DATE CYLINDER IS NOT DELIVERED.

          ON CONTACTING THE AGENCY THEY EVERY TIME CONFIRMS THAT THEY WILL SEND THE CYLINDER BUT FAILED TO DO SO

          REQUEST TO DO THE NEEDFUL IN GETTING THE CYLINDER URGENTLY.
          I am customer of Rajani Gas & Domestic Appliances, (Contact No. of Dealer is[protected]. My consumer No. is 04877. I have registered refill booking for cylinder on 26.09.2014. Booking reference is 203554. On 06.10.2014 I have been received message of generating cash memo against refill booking and making delivery shortly. On my personal enquiry with dealer on 07.10.14 I have been told that their is no stock available and will take 10-15 days for delivery. l come to know that delivery boy has pick up the refill which is not yet delivered. On 11.10.2014 I got message of cancellation of booking. I request you to probe the matter give me justice.
          I have booked for refill cylinder on 30.09.2014 with consumer number 94428 and booking no.369299 with Nataraj enterprises, Yelahanka, Bangalore . Cash memo has also been generated on 28.10.2014 with cash memo No. [protected](as per SMS received). But, the refill cylinder has not been received till today (i.e 27.10.2014). Inspite of repeated persuation with distributor office, and delivery man namely Srinivasa mobile no[protected] the same could not get so far...

          Please resolve.
          I have booked for refill cylinder on 30.09.2014 with consumer number 94428 and booking no.369299 with Nataraj enterprises, Yelahanka, Bangalore . Cash memo has also been generated on 20.10.2014 with cash memo No. [protected](as per SMS received). But, the refill cylinder has not been received till today (i.e 27.10.2014). Inspite of repeated persuation with distributor office, and delivery man namely Srinivasa mobile no[protected] the same could not get so far...


          Please resolve.
          INDANE CYLINDER BOOKING NO 497873 DATED 13TH OCTOBER 2014. MY GAS AGENCY IS M/S CHITTOORAPPAN INDANE SERVICES, EDAYAKKUNNAM, ERNAKULAM. EVEN AFTER A LAPSE OF 50 DAYS NO CYLINDER RECEIVED YET NOW. AGENCY NEVER ATTEND PHONE CALLS. I HAVE PLACED COMPLAINT THROUOGH IOC WEBSITE VIDE COMPLAINT NO 1647459 ON 19TH NOVEMBER 2014. WHENEVER CONTACTED THEM FOR FEEDBACK, REPLY IS 'CYLINDER DELIVERED SHORTLY'
          i booked a cylinder on 21st october 2014 and without delivering, they cancelled the booking on 28th november 2014 updating the status as door closed which is not possible as i have someone at home all 24 hours.
          Anbu Gas Indane Agency - IVRS No. [protected]
          Booking for refill of cylinder done on 25th Nov and still no delivery.Dealer not to be contacted. Dealer name Vijay gas agencies, Chennai 600041
          We are
          facing recurring problem of delayed delivery of LPG cylinder from our
          distributor: M/s CHITTOORAPPAN INDANE
          SERVICES, 1164/2, 1299 - 814, , CHERANELLOOR, ERNAKULAM, KOCHI, KERALA highlighting the latest case: Booking has
          been made on 13th October 2014, vide booking No 497873. Even after a
          lapse of 50 days, NO CYLINDER supplied them. As a result we were forced to buy
          gas from the open market. In this regard
          I have placed complaints in IOC portal vide complaint No 1647459 dated 18th
          November 2014, and 1671700 dated 5th December 2014. This is a
          recurring problem from this distributor unlike prompt and efficient service
          from other distributors. Hope appropriate action is taken against the
          distributor thereby providing relief to the customers.
          Dear Consumers

          We from IndianOil have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account.

          IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply within a defined timeframe. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us.

          Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
          On 22/12/14, I received a sms of gas booking(cash memo no.[protected] & the booking no.293156) and the further sms of delivery on 4/1/15.But unfortunately I made no booking on 22/12/14 at that time, though I generally book my gas through my registered mobile no.Still I have not received any cylinder despite such illegal booking made by anonymous on behalf of me.Please take grim steps to stop the ill attempt made by others. My consumer id is 24018 & my distributor is Neelkamal, Bsirhat, 24Pgs(N).My mob no.[protected], eamail id. [protected]@gmail.com
          My Consumer number is 42587 of Bindu Gas Agencies, Aluva and my 17 digit ID is[protected]. After repeated enquiry at the distributors office they did not delivered the gas cylinder. They asked me that they had issued the bills to the deliveryman. I suspect that the deliveryman had sold it to somebody else for higher price. On Ist January I was in formed by the distributor that they will issue bill during that week or next week. Again I con tacted the distributor on 8th Jan. Then they informed me that they had issued the bill and will receive the cylinder immediately. On 9th again I contacted the distributor and they repeated the same answer. I knew from the online booking centre they they had delivered cylinder booked on 29th Nov.and booking for 14th Dec, . is pending. I had not received the cylinder as they informed. More over I had not booked on 14th Dec. as it was a Sunday and my office was closed on that day. Please enquire about this and take necessary action to deliver the cylinders correctly without fail from the deliveryman. He may be punished suitably for delaying the delivery unnecessary and making more funds with the cylinders delivering to some other people.
          rating is good
          My consumer Number is 42587 of Bindu Gas Agencies, Aluva. I had booked refil on 1.12.2014. Bindu gas informed me that the bill has given to deliveryman. After repeated enquiry I did not receive the cylinder. Please enquire about this and take necessary action to deliver the cylinder immediately. If the deliveryman is earning money by giving to other persons for higher than the bill amount he may be suitably punished.
          Hi, i have booked cylinder on 24th December 2014, but still i have not received the cylinder. i have sent several reminder to distributor but still i am waiting for cylinder. This is not the first time it's hapening, the distributor always send the cylinder very late. So kindly do the needful and take appropriate step.
          My consumer no is 12464(gem gas services, kharar) Name - Sanjeev manhas
          H.No 26, parvati enclave
          near satsang bhawan
          Kharar
          distt mohali
          consumer no -12464
          mob no [protected]
          Hi, i have booked cylender on 24th December 2014, but inspite of my reminders and getting sms of generation of memo bill, I have not received the cylinder. This problem I am facing almost every time. I have told distributor so many times but distributor is not taking any pain. So kindly do the needful and take appropriate action.
          Regards
          Sanjeev manhas
          26, parvati enclave
          kharar
          Distt Mohali
          Punjab
          Mob [protected]
          consumer no 12464
          CONSUMER NO.42587 OF BINDU GAS AGENCIES. BINDU GAS AGEN CY PEOPLE SAID THAT THE BILL HAS BEEN GIVEN TO DELIVERYMAN BEFORE 10 DAYS. I DID NOT RECEIVE THE CYLINDER. FROM THE BOOKING NUMB ER I KNEW THAT THE GAS BOOKED HAS BEEN DELIVERED TO ME. WHAT HAPPENED TO THE CYLINDER. HOW CAN I GET THE BOOKED CYLINDER. I AM COMPLAINING SO MAY TIMES IN THIS REGARD. THERE IS NO RESULT. IF THIS IS THE CONDITION WHAT IS THE USE OF THE COMPLAINT FORM. CAN YOU TAKE ANY ACTION TO DELIVER ME THE BOOKED CYLINDER. FOR THE RESULT HOW LONG I SHOULD WAIT.. MY EMAIL IS [protected]@yahoo.co.in and Mob.[protected]. Can you iform the action taken against this complaint.
          No action taken for my complaint.
          No comments
          No comments
          i booked my cylinder on 2nd jan. 2015 and cash memo generated on 6th jan. and still i have not got it.

          my consumer no. is 348641
          Consumer no. AIGS1685
          Distributor name : Abhay Indane Gas Service, munshipura, mau
          Booking no. 204093
          Sir/madam i have booked refill on 27th december 2014.When i contacted your customer care no. it showed that cylinder is already delivered on 6th january 2015 but actually no delivery is made on my address. Kindly take appropriate action and make the delivery possible.
          Iam B.Kumudhaveni, residing at 49, venkatesa mudali street, sababathy nagar, sainathapuram, Vellore, Tamilnadu. My customer no. is 44112. I had booked cylinder on 9.01.2015. I recieved message from IA-indane cash memo [protected] was generated for booking no. 281108, on 15.01.2015. Till now cylinder was not delivered. I enquired in my agency, sir told that only one cylinder to be delivered for one month. Early i had booked on 9.12.2014 and cylinder was delivered on 08.01.2015. Please clarify this and make arrangements to deliver the cylinder.
          Thanking you,
          B.Kumudhaveni.
          Sub: Consumer No. 17112


          Ref above we
          have booked for the Cylinder with our Dealers M/s Anand Enterprises o
          27/01/2015 & received SMS vide Ref no.222352

          On
          03/02/2015 we have received SMS for delivery of Cylinder vide cash memo no.
          [protected]. But the cylinder is not delivery physically. Again we have visited
          to the dealers office on 06/02/2015 on assured of delivery next day but till
          date not received the delivery.

          We have tried to lodge complaint on your complaint no. [protected] which showing line bury / busy
          tone, kindly increase the line to enable to lodge the complaint. Kindly do the
          needful.
          My indane consumer no.is 103403.I booked a cylinder on 01 Feb 15 (Ref no.-607180). It showed the report of cash memo generation ([protected]) on08 Feb 15.Till date I didnt received my cylinder.I had the same experience during my previous booking, that was done in last December.That time cash memo was generated on 02 Jan15 and I got the cylinder on 04 Feb 15 after repeated knocking to the concerned distributor. The delivery boy dropped the cylinder and ran away without giving the cash memo during delivery.I dont know what is going on. Please take some suitable step in case of any corruption. My distributor is Roy & Dutta Enterprises, Sodepur, Kolkata.
          I BOOKED MY GAS THRU ONLINE NO ON 4TH FEB 2015, MY BOOKING NO WAS-228887.
          ON 16TH FEB I RECD SMS THAT MY CASH MEMO NO[protected] IS GENERATED AND CYLINDER WILL BE DELIVERED SHORTLY.
          ON 20TH FEB -2015 I RECD THAT MY RECD IS DELIVERED ..AND MY 17 DIGIT LPG ID IS[protected].
          I WISH INFORM THAT I AM TOTALLY SHOCKED AS TILL DATE I HAVE NOT RECEIVED ANY CYLINDER.
          I DONT KNOW WHERE MY CYLINDER IS DELIVERED BY THE AGENCY .
          MY AGNECY NAME IS ATHARVA INDANE, IN SANPADA NAVI MUMBAI.
          MY CONSUMAER NO IS 05665
          ALSO I WISH TO POINT OUT THAT I AM TRYING MY AGENCY NO DAILY FROM MORNING TO EVENING ON THE TEL NOS GIVEN BY THEM, BUT THESES NOS ARE ALWAYS ENAGAGED OR UNANSWERED
          WHEN EVER I OR MY FAMILY HAVE VISITED THEM IN PAST THEY HAVE BEEN RUDE AND NON COOPERATIVE..THE STAFF IS VERY UNPROFESSIONAL AND VERY RIDE IN GENERAL TO ALL CUSTOMERS.
          WHEN YOU COMPLAIN TO THEIR SENIORS ON NON RESPONSE TO THE PHONE LINES THEY SIMPLY SAY THAT THERE IS NO TIME TO ATTEND TO PHONES

          PLS LOOK INTO THIS COMPLAINT ON PRIORITY.
          I STRONGLY RECOMMEND TO CANCEL THE AGNECY LICENSES AS IT APPEARS THAT THEY HAVE NO CONTROL ON FALSE DELIVERY LIKE MY ABOVE CASE..LAST 20 DAYS I AM WAITING BUT IN RECORDS THAY SHOW THAT IT IS DELIVERED
          I am from Nagpur, maharashtra registered with karuna gas agency, surendra nagar nagpur. my consumer no. is 24140. I booked for cylinder online on 9 feb. on 12 feb i got message on my mobile that "cash memo[protected] generated for booking no. 238569, shall be delivered shortly." then on 27 feb i again got message that "cash memo [protected] generated for booking no. [protected], shall be delivered shortly." then on 1st march i got another message stating " your cylinder is delivered against cash memo no. [protected]" though i haven't got cylinder yet on 03/03/15. what kind of system is this. i want strict action on this
          sir,
          I am ashok kumar jha from darbhanga bihar.I am consumer no. GS3126 with GODAWARI GAS SERVICE darbhanga bihar-846004, ph-[protected]. I booked my gas cylinder on 02/02/2015 vide booking ref no. 373160 for which I got msg reg generation of cash memo too on 18/02/2015 and I have gone to distributor twice to request & register my complain in their complain book, but still today I have not got delivery of gas cylinder causing much difficulty and frustration I am fed with distributor what are the ways to get proper delivery from them?
          I have booked refil gas cylinder with Amar Gas Agency, R aipur Chh
          attisgarh-492001 on 28.02.2015 booking No. 2030.Consumer NO. 4661. Name Sarabjit Singh.Till today the cylinder has not been delivered to me.
          i have booked on 07 feb 2015 with ref no.254964 but yet not delivered . on confirmation on IVRS status received' order cancelled ' without prior information on 11 mar 2015 at 1822 hrs. my consumer no 49709 what to do in this situation how to survive with five members in the family till next booking to till delivery. so at least intimate with sms in advance.
          I am having Indane gas customer number[protected] at Eureka Gas Service, Panditwari, Dehradun-248007 (Uttrakhand). I booked for refill on 08.03.2015 vide reference number 260584. It is almost three weeks and I have not received refill.

          On 22.03.2015, I registered complaint through helpline number [protected] and was given complaint number 2008209. When I spoke them today, I am told to contact the gas agency.

          I fail to understand this abnormal delay in supply of refill and even after three weeks, I am asked to contact the gas agency.

          Request to look into the matter and send me immediately the refill cylinder.
          cylinder was booked for consumer no. 4116, booking no. 201700. The cash memo [protected] has been generated on 28.03.2015, but cylinder has not been delivered to me till date . Pl do the needful
          my booking no was533925 mess recd. cash memo [protected] generated .Then another Message recd. Cylinder has been delivered.It was on 1st April 15 But till date we have not recd. Delivery.
          sir
          I have booked my lpg cylinder (indane) consumer no 21457, ref no-674049 distributor name -sai sewa interprises ( south delhi) on 23rd march 2015 but till date there is no delivery.
          My customer id is 12774. I booked cylinder on 3rd march and received confirmation message with red no. 528520. I received cash memo([protected]) generation message on 9th April. When I was asking about the status in person that said will be received tomorrow 4 days back. I haven't received yet. I received my last cylinder 100 days before. Think about the situation sir. Most of the time I cook in kerosene stove or eat at hotel.
          I really sorry to say that this is the 4th time I am facing this problem.Each and every time I need to go in person which is really difficult for me as I am a working woman. Kindly take necessary steps against this for the customer satisfaction.
          My customer id is 12774. I booked cylinder on 3rd march and received confirmation message with red no. 528520. I received cash memo([protected]) generation message on 9th April. When I was asking about the status in person that said will be received tomorrow 4 days back. I haven't received yet. I received my last cylinder 100 days before. Think about the situation sir. Most of the time I cook in kerosene stove or eat at hotel.
          I really sorry to say that this is the 4th time I am facing this problem.Each and every time I need to go in person which is really difficult for me as I am a working woman. Kindly take necessary steps against this for the customer satisfaction.
          Consumer no.93671
          Booking registered no. 488325 30/4/15
          Cash Memo no. [protected] 07/4/15
          Agency : Natraj Enterprises

          I had booked my refill cylinder on 30/3/15 and the cash memo was generated on 7/4/15. I had been in constant touch with the delivery boy over the phone and this person by name Shankarappa is dodging me everyday everytime he says i will deliver it today 2 days back he said someone got expired in his family. I have to go out for work but because of this guy i am not able do my offcial job. I dont understand do we depend on such people and also these people demand 30-50 Rs tips.

          Once called to agency its difficult to get the call thourgh and after this they also dont respond properly and say it would be delivered today. as a consumer i dont understand what to do.

          Khudsiya Akbar
          I'am customer of himani gas agency dalanwala dehradun
          My customer no -39867.A cash, memo was issued by the agency and the cash memo no was-[protected], but the delivery of cylinder has not been made to me.On enquiry with the agency they informed that it has been cancelled without assinging any reason, You are requested to look into the matter and get the delivery to me at the earliest.

          contact details- MR. P.K CHOPRA

          ADDRESS- 17-A CHANDER ROAD DALANWALA DEHRADUN(U.K) 248001
          PHONE NO-[protected], [protected]
          I RANJIT SHAW OF 1/1A/1 R.K.NASKER LANE, KOL-.10. .
          CONSUMER NO :-KQ12784. SV NO 455864
          LPGID:[protected]
          OUR DISTRIBUTER CODE:[protected].
          KITCHEN QUEEN (Distributor for Indane) 259 C.I.T Road, Kol-10
          Dear Sir,
          I had booked a cylinder on the 22/03/2015 No 226548 for which I still have not got my delivery of cylinder. This has been a regular practice of my supplier. There when we go to enquire he speaks very rough as if we are begging. Now the limit has crossed. When I enquired about my delivery he told me that my delivery has been cancelled.If I want it urgently i have to pay him extra 300 for a cylinder. Previously I have been doing this since I have only one cylinder we have a big family .This is becoming a regular habit . He purposely slows the supply so that we buy from him at a premium rate. Please help us out.When I asked for the complaint book he refused to give.He says do whatever you want. You can ask others also about this problem. I am not the only one.
          Thanking You,
          Ranjit Shaw.
          I booked a refill on 20.06.2015. Cash memo generated on 23.06.2015. However cylinder not yet delivered. On enquiring, agency informed they have cancelled the booking for no reason and i need to book a new refill.

          refill not receive

          Sir I have book my refill on 22 feb 2015, till today no LPG REFILL deliver me.my ID is 60305 name ISHWAR NARAIN YADAV, FROM RAJASTHAN JAIPUR

          Wrong bank A/C add in my conection

          hi, Our consumer no 53253 gas agency HINDON GAS AGENGY NAHRU NAGAR GHAZIBAD. he add wrong A/C no with our connection, pls support & closed. vinit kumar [protected]

          LPG Gas Not Deliver After Complain

          Dear Sir, My Consumer No -2026 and my complain num.-1729925 im last recived my cyleinder on 12.11.2014 Atleast two months was held but i have not received my lpg cyleinder.
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            M
            madan mohan dalmia
            from Bengaluru, Karnataka
            Feb 13, 2014
            Resolved
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            Resolved

            Address: Kanpur, Uttar Pradesh

            indane gas services website and the consumer care numbers given there do not work [protected] [protected] [protected] [protected] do not work nor does their [protected] this is public harassment where no complain can be lodged and only online booking is available. Because if you are not able to deliver refills what is the use of booking them. Their distributor in kanpur sumita gas agency has number[protected] but when you call on the above customer care numbers this distributor is not registered under this number. i have a cylinder refill booking of 22/01/2014 and till 13/02/2014 i have not received my cylinder. How does indane plan on delivering 12 cylinders a year with this record and then they do not have updated status of their distributors as well. This public torture of gas companies should be looked into and a limited time period should be binding on distributors and gas companies also. And customer care phone numbers should work otherwise they do not provide any care.
            Aug 14, 2020
            Complaint marked as Resolved 
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              R
              RAVI KUMAR DOGRA
              from Hyderabad, Telangana
              Feb 13, 2014
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              Address: Hamirpur, Himachal Pradesh

              Indian Gas - We have not received my LPG gas Subsidy in my account till Date
              Dear sir/madam, We have not received the my LPG gas subsidy in my account till date. So please provide the status. Order no. Order date cash memo no. Cash memo date delivery date no. Of cylinders actual subsidy transferred to bank notional subsidy date transferred status [protected] 23.11.2013 [protected] 23.11.2013 [protected] 1 0.00 0.00 - - [protected] 21.09.2013 [protected] 21.09.2013 21...
              Feb 13, 2014
              Updated by RAVI KUMAR DOGRA
              Indian Gas - We have not received my LPG gas Subsidy in my account till Date
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                M
                Madan Mohan Nagar
                from Mumbai, Maharashtra
                Feb 12, 2014
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                Address: Muzaffarnagar, Uttar Pradesh

                Sir

                Gas booked on 05/02/2014 at Shyam gas service, KHATAULI (Distt.-Muzaffarnagar U.P.)
                no supply, phones off your officials, at MEERUT always send a msg asking for SMS but no further action(His Mob.No. is-[protected]),
                Forcing purchase in black market probably also manipulating allotted No. of refills, Pl. TAKE AN URGENT ACTION AND REPLY.
                Con.No.--17467...

                Pl.Note:- matter may look pretty to your office but it matters a lot for consumers like us.

                Thanks.!!
                My Consumer number is 9929196. I have booked my Refill on[protected] at 19:46. My booking reference number is 426235. I have received an SMS on[protected] at 8:52 that my refill has been billed wide cash memo [protected] and has been delivered. The Gas Agency Shone Indian Gas at Kongorpilly(Karingathuruth) has delivered the Refill to my nearby houses on[protected], but has not delivered the same to me. I have enquired the reason with the agency, but their response is very bad. They have given my refill to someone else and collected more money from them. This is their usual procedure and I have made complaints against this agency many times. So I humbly request you to make an enquiry against the malpractice and punish them.

                Thanking you
                Yours faithfully


                Sudheer Kumar C.A
                It not the best but working
                I am not getting refills at home. Supply is not available at dealer office also. I have to physically chase the delivery vehicle after repeated phone calls to get the refill. If I can not chase and find the vehicle on the day of bill, next day the bill is cancelled giving more trouble in getting the refill. This has been given as complaint (Docket No. 1642904.). The response is that I have to get the cylinder in home. But nothing has happened. Still I am waiting for refill. Bill was prepared and being cancelled.
                Dear sir delivery against my booking made on 19.03.2015 has not been received till date even after 15 days. The reference no if booking is 515723. Kindly direct the concerned to effect the delivery immediately.

                With regards

                Kartar singh
                Lpg no. 6472
                In kodungallur, Indane gas distributor is unable to supply gas refill even two months after booking. The booking cleared as of today (19th May) is upto 28th Feb. If the distributor is unable to supply refills in time, IOC should make alternate arrangements as thousands of consumers are facing the hardship in Kodungallur (Thrissur District, kerala)
                I have booked for Refill cylinder on 31.05.2015.My consumer No.is CX11593281 of Sri Vishnu Gas Agency, Bangalore. but the booking got canceled on 08.06.2015 with out any attempt of delivery.Please take necessary step so that we can receive the gas as soon as possible...I got my previous refill as well after multiple follow ups and phones calls even to the delivery boy, at the end of which he did not even provide me with a bill, how ever i could manage to get a refill.

                Thanking you
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                  H
                  himanshuindane
                  from Delhi, Delhi
                  Feb 12, 2014
                  Resolved
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                  Resolved

                  Address: Gautam Buddh Nagar, Uttar Pradesh

                  Hi,
                  I am Himanshu a consumer (29887) of IOCL Mithla Gas agency Shop No4 and 5, A73A, Sector 19 Noida,
                  First of all they hardly picked any call moreover i have booked or applied for DBC (double cylinder connection) on 14-Jan- 2014 Ref NO ( R[protected] ) and also submitted all relevant document as the agency asked for, but today ( 12 Feb 2014 ) and i still got no connection due to some of their server problem as i am told about.

                  The Agency gave me a Noida IOCL area office number ( [protected] ) and a lady sit over there and hardly picked any call but by god grace my phone got picked and the response and behaviour is so pathetic and poor the lady does not know how to talk and what to talk no manners at all.
                  Then i asked about head office number and both time the Agency and noida area office gave me the same number of same lady called Renuka Shukla ( [protected] ) and she never picked any call of mine she always let my phone ring or hung my call but never pick.

                  The so called IOCL Online feedback/complaint portal is the worst than IRCTC booking portal, after you clicked on complaints button the page never came back.
                  Now anyone if has some authentic number to sort out this problem and neglagance of IOCL towards its Customer.

                  Thanks
                  Himanshu
                  [protected]
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    V
                    vswarnakumar
                    from Chennai, Tamil Nadu
                    Feb 11, 2014
                    Resolved
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                    Resolved

                    Address: Chennai, Tamil Nadu

                    My agency use to check every year the hose, gas stove and related product for safety under the guidelines of IOC, but recently we were out of station and the agency personnel came to our area and without inspecting they collected Rs 75/- from each house and got the false signature from consumer and without our presence they collected money opposite of my house in the name of me and got my signature from them. This shows how agency follow the safety norms and this should be taken seriously by IOC and take necessary action
                    Aug 13, 2020
                    Complaint marked as Resolved 
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                      R
                      RAVI KUMAR DOGRA
                      from Hyderabad, Telangana
                      Feb 11, 2014
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                      Address: Hamirpur, Himachal Pradesh

                      Dear sir/madam,

                      We have not received the my lpg gas subsidy in my account till date.
                      So please provide the status.

                      Order no. Order date cash memo no. Cash memo date delivery date no. Of cylinders actual subsidy transferred to bank notional subsidy date transferred status
                      [protected] 23.11.2013 [protected] 23.11.2013 [protected] 1 0.00 0.00 - -
                      [protected] 21.09.2013 [protected] 21.09.2013 [protected] 1 0.00 0.00 - -


                      Consumer no 24327
                      Distributor name hamirpur gas
                      Distributor address main bazar, hamirpur
                      Distributor city hamirpur

                      Regards,
                      Saroti devi
                      W/o sh. Brahm dass vill. Dadwal
                      P.O, booni tehsil nadaun
                      Himachal pradesh (Hp)
                      Pin no - 177048
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                        S
                        sithacse
                        from chennai, Tamil Nadu
                        Feb 11, 2014
                        Resolved
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                        Resolved

                        Address: Chennai, Tamil Nadu

                        Dear Sir/Mam, I’m an Indane domestic customer with consumer no. 15505 under the distributor ‘Muthukumaran Gas Agency’, Kunrathur, Chennai. I booked for refilling on 2.2.2014. I was notified on 11.2.2014 via SMS about the cancellation of the booking. Why is there so late to cancel the booking? Why is no cause shown in support of cancellation?Gas booking time in 25 days but I m booking in 60 days plz check my detail and book my no. NAME-SITHANANDAN CONSUMER NO-15505 BOOKING NO-330038 MOBILE NO-[protected]
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        Dear sir,

                        I received a Gas cylinder on last week Friday. Please close the call.

                        Thank you,

                        A.Sithanandan
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                          D
                          duttsubrata
                          from Kolkata, West Bengal
                          Feb 10, 2014
                          Resolved
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                          Resolved

                          Cancellation of Refill Booking

                          Address: Kolkata, West Bengal

                          My consumer No is 14690. I have booked gas on line on 27.01.2014 vide 569330. On 06.02.2014 I received a SMS stating that Cash Memo no. [protected] has been generated and cylinder will be delivered shortly. On 08.02.2014, I received another SMS stating that Cash Memo No. [protected] has been cancelled. Simultaneously I received another SMS on the same day that another cash memo No [protected] has been generated. Today i.e. on 10.02.2014 at 5.50...
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                          13 found this helpful
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                          R
                          raydhriaj
                          from Agra, Uttar Pradesh
                          Feb 10, 2014
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                          Address: New Delhi, Delhi

                          i booked my cylinder for refill on[protected] and he got a status that his refill has been delivered on[protected] but he did not get the refill till now.so please take some action against distributor. distributor : Ridhi Indane services shop no. 7, m.s plaza, c-76, gandhi market hari nagar, new delhi. ph[protected],[protected] consumer no :CX5391917 dhiraj ray b-18, nawada ext. nawada new delhi mobile: [protected]
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                            S
                            sanjumittal74
                            from Mumbai, Maharashtra
                            Feb 10, 2014
                            Resolved
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                            Resolved

                            Address: Sangrur, Punjab

                            To The Complaint Officer, Indian Oil Corporation, Sangrur ( Punjab ) . Respected Sir, Subject Not change the regulator With due regards I Sanjiv Mittal Consumer No 19454 my regulator not work properly from last two month and I consult your dealer SUNAM GAS SERVICE and I consult several times to yours dealer manager and always he says company not provided regulator so please arrange regulator and change with my old regulator as early as possible Please do needful and oblige. Thanking you Consumer No 19454 Mobile No.[protected]
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              S
                              saxena13ans
                              from Delhi, Delhi
                              Feb 8, 2014
                              Resolved
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                              Resolved

                              Address: New Delhi, Delhi

                              Agency name-Ravindra Gas Agency(Paschim vihar) Sir/Madam We have booked cylinders 2 times but no cylinder were delievered at our home we have to go there and the persons sitting in office and godown does not hand over receipt to us and take money from us.Right now also we have booked a cylinder and not yet got delievery.When we go there and they black mail us by charging different amount from us Regards Ravinder Saxena(Sr Citizen) Booking No-[protected] cash mem no-[protected] M-[protected] [protected]
                              Aug 14, 2020
                              Complaint marked as Resolved 
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                                S
                                satya5583
                                from Kolkata, West Bengal
                                Feb 8, 2014
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                                Address: Bangalore, Karnataka

                                To,
                                The Head Indian Oil Corporation,
                                Bangalore, Karnataka.
                                (Sub – Facing problem in getting Gas Cylinder.)
                                Respected Sir,
                                I Sir.Satya Prakash Pattnaik Customer No.-CX318167 had transferred my INDANE Gas connection from Bhubaneswar, Odisha to Bangalore, Karnataka, & applied in CAUVERY INDANE AGENCY for re-connection on[protected] & paid INR - 3080.(Distributor also not given Money Receipt)
                                From[protected] onwards daily I am asking for gas cylinder to the Distributor but they are taking it lightly & answering today you will get (But that today till now not came).
                                As Bangalore City is new for me & My Family daily I am facing problem for food.
                                I have never faced this type of service problem from INDANE Distributor when I was in Jamshedpur & Bhubaneswar nor I have expected this type of service from IOCL Distributor that to in Bangalore.
                                Sir, I Request you to Kindly Consider my case as personal & HELP me.
                                Waiting for your favorable reply.
                                You’re INDANE GAS Customer,
                                Satya Prakash Pattnaik,
                                House No-24, 1st Floor, 3dr Cross Main Road,
                                Old Madras Road, Bhattarahalli, Bangalore-560049
                                Near Sowparnika Bakery .
                                Cell No :- [protected]
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                                  K
                                  kumar77
                                  from Bengaluru, Karnataka
                                  Feb 8, 2014
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                                  Address: Bangalore, Karnataka

                                  My GAS Consumer number is 45718 with the Sudheendra Indane Gas Agency, Bangalore . I have received the incorrect GAS subsidy in my account as per the IOC Ref No[protected] . Actual Amount transfered is Rs. 435/- however it should be Rs. 737/-, as I had made a payment of Rs. 1162/- towards 1 cylinder gas refill cost . Please clarify & credit the rest of the amount . Regards. Prawin Kumar [protected]
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                                    G
                                    gopala.p gopi
                                    from Noida, Uttar Pradesh
                                    Feb 6, 2014
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                                    Address: Bangalore, Karnataka

                                    Hello, we are the customer of Indane gas since (consumer id 42338) 4 years with Vishnu gas agency Kadugudi Bangalore, the agency is not delivering the cylinders to homes that they charging home delivery charges, even they are not calling and not informing about when cylinders will deliver and they are not receiving our calls as well, they are not checking regular checking of gas tubes etc, simply they come and stay one place for entire village and we have go there carry ourselves from a kilometer then for what purpose paying the home delivery charges ? more ever the delivery people's;attitude is very very rude and behaving like rowdies.some times they tell us that we do not English ie we are getting delivery massage without delivery of cylinder, Kindly take an action legally on it
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                                      D
                                      divya shomon
                                      from Ernakulam, Kerala
                                      Feb 6, 2014
                                      Resolved
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                                      Resolved

                                      Address: Pathanamthitta, Kerala

                                      Respected sir, I am James Varghese, panamthundil kizhekkekara puthen veedu, manakala p.o, adoor. pathanamthitta (dist). My consumer no is 64177(baby gas adoor). I got 5 gas subsidies in my federal bank account.but after that 2 subsidies gone to SBT account. But I have no account in SBT. We already asked to SBT adoor branch about the account number. But they are telling no account for James varghese in this branch.Gas agency as only getting the last two digits of the account number of sbt. That is, 19. So we need the account number you are depositing last two subsidies. My aadhaar no is[protected]. My mobile number is [protected]
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      I BOOKED THE REFILL ON[protected] AND DELIVERED THE SAME ON[protected] IN RS. 1095/-, BUT TILL DATE I HAVE NOT RECEIVED RS. 712 AS SUBSIDY IN MY BANK ACCOUNT WHEREAS I HAVE VERIFIED THE IOC TRANSPARANCY PORTAL AND GET CONFIRMED THAT MY ADHAAR NUMBER IS[protected] IS CONNECTED WITH MY INDANE GAS CONNECTION NO. 6700T & MY ICICI BANK ACCOUNT. MY SUPPLIER IS TEJ ENTERPRISE, JAIPUR.
                                      My name is Meenu Adya having a gas connection in my name with consumer no. P7991 and SVNo. 3565727.I got my gas cylinder refilled on[protected] vide order no.[protected] and cash memo no.[protected]. I paid an amount of rs. 924 and has not received subsidy in my account till now. I have my bank account with ICICI bank where I have given my aadhar card details nearly one and half year ago.
                                      Meenu Adya
                                      mobile no. [protected]
                                      Distributer: Punsup gas service, Tagore nagar
                                      Ludhiana.
                                      I am a consumer of indane gas at abhay bandhu gramin vitrak at ratanpura mau . My consumer number is cx17259874 and L P G id is[protected]. I have booked my cylinder on 25/01/2015, 08/02/2015 and 15/03/2015 but till now I have not got subsidy in my bank account. Please help me to get subsidy.
                                      yours faithfully
                                      anurag chauhan
                                      village ardauna post ardauna
                                      dist mau
                                      uttarpradesh
                                      My name is Prabhu Narain Saxena I having a gas connection in my name with consumer No. 112473 and LPG ID[protected].I got my gas cylinder refilled on 22/03/2015 vide CASH MEMO No.[protected] and Booking No.694654. I paid an amount of Rs. 664 and has not received subsidy in my account till now. I have my bank account with Canara Bank (Branch-Loha Mandi) Agra where I have given my Bank A/c No.[protected], But I have no avail subsidy till date 20/03/2015

                                      Prabhu Narain Saxena
                                      mobile no. [protected]
                                      Distributer :- Taj gas Service, Delhi Gate
                                      Agra
                                      [protected]@gmail.com
                                      Respected sir, I am nirmla devi, # 619, bishanpura, near royal estate, zirakpur. punjab (dist) sas nagar. My consumer no is 5115634 & (CX[protected]Zirakpur Indian gas). I got 3 subsidies gone to ICICI bank account. But I have no account in ICICI bank. We already asked to ICICI BANK Zirakpur branch about the account number. But they are telling no account for Nirmala devi in this branch.Gas agency as only getting the last two digits of the account number of icici bank. That is, 19. So we need the account number you are depositing last 3 subsidies. My aadhaar no is[protected]. My mobile number is [protected] &
                                      Distributors name : Zirakpur Indian GAS Dist: SAS nagar mohai punjab
                                      Distributors code. 244921
                                      Respected sir, I am nirmla devi, # 619, bishanpura, near royal estate, zirakpur. punjab (dist) sas nagar. My consumer no is 5115634 & (CX[protected]Zirakpur Indian gas). I got 3 subsidies gone to ICICI bank account. But I have no account in ICICI bank. We already asked to ICICI BANK Zirakpur branch about the account number. But they are telling no account for Nirmala devi in this branch.Gas agency as only getting the last two digits of the account number of icici bank. That is, 19. So we need the account number you are depositing last 3 subsidies. My aadhaar no is[protected]. My mobile number is [protected] &
                                      Distributors name : Zirakpur Indian GAS Dist: SAS nagar mohai punjab
                                      Distributors code. 244921
                                      I have linked my Aadhar to my Canara Bank S/B account and to my Indane consumer number 10879 with Ranjan Gas Services, Gautam Budh Nagar, NOIDA but I have not received subsidy in my account since January 2015 though I have received eight (8) delivery of Indane gas cylinder from Ranjan Gas Service. I have made complaints three to four times and received SRN 2045404, 2071160, 2451738 and 2481042.. Every time I have checked status against these SRNs I have received a standard reply YOUR SUBSIDY SHALL BE TRANSFERRED SHORTLY. But it has not happened. Till Dec 11, 2015 I received email confirmation of registration of my complaint, but lately I gave not received email confirmation. Also when tracking my status of Aadhaar Linking Status in LPG and Aadhaar Linking Status in Bank(as per NPCI) were showing YES (GREEN) but lately these are showing NO (RED). I am at a loss as to what is happening. Can anyone explain or call me on my mobile [protected] or respond on my email ID [protected]@gmail.com . ... Anil Saxena Jan 2, 2016
                                      Dear
                                      Sir
                                      I am dhirendra Kumar Mishra my bank a/c Axis bank.
                                      I am indian gas service customer prankur indane gas service from Gaziabad my refill/ cash memo / bill no. [protected], order no. [protected] date. 3/2/18 delivered but my subsidy is not pad in my account so please accept my complaint.
                                      Thanks
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