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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Nov 5, 2025
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Indian Oil Corporation [IOC] reviews & complaints page 441

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K
ksgkrishnan
from Hyderabad, Telangana
Jan 23, 2014
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I BOOKED INDANE GAS ONLINE HAVING CUSTOMER No.[protected](19829) from Singareni Colony, Hyderabad with Indane Gas Distributor Brightening Gas Servcice IS Sadan, Santosh Nagar, Hyderabad WHICH WAS DELIVERED ON 24-1-10`4 AT 10.00 AM. THE DELIVERY BOYS ARE DEMANDING RS.50/- EXTRA FOR DELIVERY OF CYLINDER. IF NOT PAID, THEY ARE TAKING BACK THE GAS CYLINDER ENDORSING NOT AVAILABLE. THIS IS CAUSING LOT OF CONCERN TO PUBLIC. AT TIMES THEY ARE NOT DELIVERING THROUGH THEIR VEHICLES AND ARE SENT THROUGH PRIVATE AUTOS FROM CORNER POINTS AND COLLECTING EXTRA AUTO CHARGES.. PLEASE SEE THAT IT IS NOT REPEATED IN FUTURE.
Aug 13, 2020
Complaint marked as Resolved 
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    A
    Anil Hooda
    from Delhi, Delhi
    Jan 23, 2014
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    Address: Rohtak, Haryana

    Distributor name: Shri luxmi ji indane, Sheila bye pass chowk, SONIPAT road rohtak Distributor code:182656 State:haryana Costumer number: L-5361 Constumor name : Anil s/o sh indersingh Costumer address: 1120, sector 2, rohtak. Date of booking : 4 th january 2014 Date of last delivery : 3 rd December 2013 Kindly look into matter as refill not delivered till today on 24 th january. Already 21 days over.
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      J
      jagga_vijay
      from Thanesar, Haryana
      Jan 23, 2014
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      Address: Ambala, Haryana

      today I call for refill booking baldev gas agencies ambala cantt Haryana [protected] and staff say no booking without adhar card and then I personly visit in gas agencies he say ambala DC order not issue the refill who not summit the adhar card I ask to owner dc issue a written order to you not given the cilender or indian oil given to order plz given a copy and explain and owner misbehave and ask shift ur conection I have no gas in my house and my wife ask given order to hotel for lunch and dinner suprime cort order not reqirement adhar card for gas agencies tv channel broadcast this news this problem face all the costumer of baldev gas agencies ambala cant and plz do the need full action and given to me Haryana officer of indane gas mob num with regads Vijay jagga [protected] dimple arora 23091 gas num baldev gas
      Aug 14, 2020
      Complaint marked as Resolved 
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        G
        gsr3333
        from Hyderabad, Telangana
        Jan 23, 2014
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        Resolved

        Sir,Subsidy Amount has not been credited to Bank Account

        Address: West Godavari, Andhra Pradesh

        Sir, I Karri.Satyavathi Consumer of INDANE GAS Bearnig No:SL013970.I have recieved Refil on[protected] with an Amount Rs1, 350/-. Aadhar Has been Linked at the bank on[protected].But i didn't recieved my Subsidy amount to my Bank Account. As Queried at the bank it was registered at NPCL Portal on[protected]. So i request to credit the Subsidy Amount to my Account Number....
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        S
        Subhashjain
        from Delhi, Delhi
        Jan 21, 2014
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        Address: New Delhi, Delhi

        Living in Rohini Delhi and Registered with Rohini Enterprises (Indane Distributor) vide Consumer No.RE13005. Booked refill on 15.1.14 vid IOCL booking No.[protected] dated 16.1.14. On 18.1.14 LPG Subsidy of Rs.435/- had been credited in the account while the Cash Memo No.[protected] for Rs.1241/- has been generated.Therefore less LPG subsidy of Rs.392 (Rs.1241 Cash Memo - Rs.414 Refill price - Rs.435 Subsidy Amt. credited in the account on 18.1.14) has been credited in the account. Ministry of Petroleum/IOCL immediately Credit the difference amount of Rs.392/- towards lPG subsidy.
        Aug 14, 2020
        Complaint marked as Resolved 
        I have the same problem they have credited only 435 in my account my consumer no.is 675 with IOC and distributor is JN enterprises Bangalore
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          Y
          Your enemy
          from Gurgaon, Haryana
          Jan 21, 2014
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          Address: New Delhi, Delhi

          We are writing this complaint for the umpteeth time and we are still not seeing any improvements in the services rendered by the Indane Gas Agency in Tilak Nagar, West Delhi - New Delhi India 110018. The name of the agency is Jagdamba Gas Agency and the process of getting a gas delivered to us on time is nothing less than going through hell. The people hired there are insanely unprofessional and rude over calls. People have resorted to either leave the consumership with Indane and joined others or they have tried being physically violent with the people working. They work like Government employees who don't care about anything and just work to get paid. My Consumer Number is 16489, my name Ravinder Kaur, I reside in 13/7B, First Floor, Tilak Nagar, New Delhi- 110018. Someone for Heaven's sake, please get the things right and going. Its the 10th Day today since we ordered the Gas and we are still waiting for the cylinder. I hope Indane would look seriously into this matter unless they themselves are a serious piece of lame and gammy workers. Someone do something seriously! These guys here are involved in blackmarketing and are passing on the blame to the Indane's Gas Plant or we can the Headquarters or whatever is at the back end which ensures timely delivery of things. You can contact us at [protected] or [protected] if you need any answers.
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            K
            Karuppiah Senthilnathan
            from Madurai, Tamil Nadu
            Jan 21, 2014
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            Address: Madurai, Tamil Nadu

            My consumer No.36465 with Karthikeys gas Tiruppalai Madurai. I have booked for cylinder on 07.01.14.I got booking ref No as 421702.On 16.01.14 I got subsidy credit in my ICICI Bank account.Gas memo prepared on 17.01.14 bearing No.[protected] with the information gas will be delivered shortly but not delivered.Yesterday night I received SMS stating that cash memo cancelled.What for it is cancelled.While I todayy enquired distributor office One lady told again they prepare and send.At the trime ofg argument she disconnected, .They are misbehaving with customers.Most of the time they are not lifting the phone.No courteous service.Please explain the reason for non delivery and cancellation.I suspect some mischievous are going in distributors office.Please check and gve reply.
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              A
              aleema
              Jan 21, 2014
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              Address: Kozhikode, Kerala

              Respected Sir/Madom
              I am Aleema Aboobacker consumer no 2142 (PANAKKAL GAS AGENCY KUNNAMKULAM) Sir, we booked gas morethan 2 months, still not yet delivered, our area is in chirakkal (pazhanji) 8 km from kunnamkulam, several time we contact with panakkal agency they saying yes tomorrow, tomorrow repeating this answer...please correct their lazy altitude and solve our problems
              Yours faithfully
              Aleema
              tel no [protected]
              parakkat house
              Chirakkal
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                B
                buttercafe
                from New Delhi, Delhi
                Jan 20, 2014
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                Address: Bangalore, Karnataka

                Dear Sir/Madam, Murali Gas Agency - Kalyan Nagar It is the 3rd time a refill is not being sent to my address on time, i had booked for refill on 5th Jan 2014 and been waiting till last wednesday and when walked into the agency, the lady assured me saying, it will be sent as the person is taken it that day, but its not delivered till today ! I strongly feel cylinders booked by consumes are sold in black for extra money either by the agency or the delivery boys, i am experiencing this issue for the 3rd time now. Its a sure case of manipulation of orders, request you to please look into my issue and have my refill delivered at the earliest and also take severe action against such criminals. Regards, Prem Moble - [protected]
                Aug 14, 2020
                Complaint marked as Resolved 
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                  V
                  vjha13
                  from Pune, Maharashtra
                  Jan 20, 2014
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                  Address: Bangalore, Karnataka

                  Dear Sir, I have a gas connection with Indane gas agency at Sri Sadguru Indane gas agency.but every time I used to face problem with this service provider. I tried to reach at the IOC toll free number for registering a compliant but that number is always say busy and not getting connected. And I am help less please suggest me for the same. My Consumer number is CX2410560. There is no any mail ID given for registering the complaint. Regards Vidya Jha Ph:-[protected]
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Be Cautious with LAPTOP STORE - HP Laptop Service Center in Chennai
                  191, 100 Feet road, velachery, Chennai-42

                  I have given my HP Compaq Laptop for Service on 3rd January 2014 for the following 2 specific reasons;

                  1) For rectifying Frequent problem of “Display Driver stopped responding and getting recovered”
                  2) For replacement of New Battery

                  I have agreed for their estimation of Rs 3, 500/= for New Battery change + Rs 1, 500/= towards full servicing and my Laptop was delivered to me on 5th January 2014, saying everything is OK after making full payment of Rs 5, 000/=. But after bringing home, I found my Laptop was in same condition and the problem of frequent display driver stoppage was continuing.

                  I have talk to the Service Center and also to their Director requesting them to depute someone to my home to check my Laptop, but my request was refused by them with adamant attitude and they want me to bring once again to the center.
                  Once again, I took my LT to their center and after 2 days, they have returned back to me after replacing the full program deleting all my documents, saying my Laptop is perfectly ok.

                  But it is unfortunate & Sad still the problem of frequent Display driver stoppage is continuing in my Laptop, for which I have visited them 4 times spending Rs 2, 400 for my car (for Call driver + Petrol), apart from the Service Charges of Rs 5, 000/=, originally paid to them
                  In my opinion, the service center people are not trained / skilled & also all jobs are done in careless & irresponsible way and I request / suggest all my Friends be Cautious with them and not to have any dealings with Lap Top Store in Velachery, Chennai for any servicing.
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                    V
                    vishal2112
                    from Mumbai, Maharashtra
                    Jan 19, 2014
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                    Address: Ludhiana, Punjab

                    Hi I am dealing with one of the agencies of Indane called AZAD GAS AGENCY in Ludhiana. I must bring it your kind notice about the kind of the most staff recruited to handle your customers. The staff does not have any sense of speaking to customer. I just wanted to transfer the gas connection to one of my family members, My family members paid around 7 visits still it was in vain. It was told upfront on face of the customer that "i am not going to work .. do what ever best you can do. and was also told that we are often visited by mad customers like you. the name of the employee is sonia. The head of the agency Mr. Karan is never available in the agency. What kind o[censored]neducated staff you guys have employed which dont even know how to speak to customers. It was such a dreadful experience which forced me to write here, without even knowing the benefits of writing here. Can you please take some corrective measures. if any one can...
                    Jan 19, 2014
                    Updated by vishal2112
                    Hi

                    I am dealing with one of the agencies of Indane called AZAD GAS AGENCY in Ludhiana. I must bring it your kind notice about " kind of the arrogant staff recruited to handle your customers".

                    The staff does not have any sense of speaking to customer. I just wanted to transfer the gas connection to one of my family members, My family members paid around 7 visits still it was in vain. It was told upfront on face of the customer that "i am not going to work .. do what ever best you can do. and was also told that we are often visited by mad customers like you. the name of the employee is sonia. The head of the agency Mr. Karan is never available in the agency.

                    What kind o[censored]neducated staff you guys have employed which dont even know how to speak to customers. It was such a dreadful experience which forced me to write here, without even knowing the benefits of writing here. Can you please take some corrective measures. if any one can...
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                      bajarang_h
                      from Vijayawada, Andhra Pradesh
                      Jan 18, 2014
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                      Address: Hyderabad, Andhra Pradesh

                      Have booked a refill on 9th Dec'13 for which cash memo had generated on 21st Dec and cancelled on 23rd December without a specific reason. Enquired the same with delivery representative and suggested me to book again which was done on 2nd Jan'14 which was not yet delivered till today ie., 18th Jan'14. Booking reference # booked on 9th Dec :830679 Cash Memo generated on 21st dec :[protected] After cancellation booked again on 3rd January and the booking reference #845932 Kindly do the needful.
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                        S
                        Sanjay Tulsi
                        Jan 18, 2014
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                        Address: Pune, Maharashtra

                        Radhakrishna Indane, Wanowrie - Pune is having 2 Landline Numbers. They are always keeping the receiver on the table instead of keeping it on the telephone instrument. So all the callers are getting busy tone. To avoid further frustration they need to go their office personaly by 2 wheeler, by Auto Rickshaw or by own car. All the staff is trained to behave rudely !!! Please take necessary action else very soon the said agency will be in deep trouble ... Sanjay Tulsi (Consumer No- 04159)
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                          A
                          aparsad
                          Jan 18, 2014
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                          Address: New Delhi, Delhi

                          It has been observed that Indane Toll Free No. [protected] is not working for last 1 month and no action has been taken to get it rectified. Even in there official web site you can only lodged complain for Leakage of Gas, no other complain can be logged, Even the block where it is mentioned Contact us that also not working. I thing Indane is lacking the basic facilities to get in touch with customer in this Hi - Tech world or they are just avoiding to get in touch with customer,
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                            D
                            DEEPAREMESAN
                            from Bengaluru, Karnataka
                            Jan 17, 2014
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                            My name is Ambika and I have a gas connection in Thiruvonam gas agency, at Alappuzha District, Kerala State with consumer no.6878.For the last 3 months I have availed 3 cylinders but my subsidy amout is not getting through bank. As we are suffering from financial problem this is not an easy amount for us to wait for this much .We have already submitted all documents to bank and gas agency.When we approach both they are saying wait! Please take necessary action
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                              R
                              RAJENDRASOURA
                              from Melur, Tamil Nadu
                              Jan 16, 2014
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                              I registered my Aadhaar Number with Indane Gas Distributor and Bank. I received a Gas cylinder by paying Rs.1100 and Rs.435 credited to my account. So the cost of the cylinder is Rs.625. My neighbour has not registed his Aadhaar Number so far. He is getting cylinder for Rs.415. What is the use of Aadhaar Number, it causes me loss of amount. How to redress this?
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                                A
                                altaf25
                                from Delhi, Delhi
                                Jan 16, 2014
                                Resolved
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                                Resolved

                                Address: Krishna, Andhra Pradesh

                                Hi, This is Altaf Mohammed, and i have a gas connection# 3316 at Someswara Enterprizes, Machilipatnam - 521001, Krishna District, Andhra Pradesh. I have provided my SBH bank account# [protected], while i have enrolled my adhaar#[protected] to avail LPG subsidy. I have received a cylender on 07/01/2014 and paid amount 1350.00 against a cash memo# [protected]. Below are my complaints: 1. I have received a sms from IODBTL dated 14/01/2014, 16:38 IST, stated that "one time advance LPG subsidy Rs. 435.00 successfully transeferred to your bank account in Andhra Bank. 2. I have received a sms from IODBTL dated 16/01/2014, 11:25 IST, stated that "LPG subsidy Rs. 839.25 for cash memo: [protected] dated 07/01/2014 transeferred to your bank account in Andhra Bank". I don't have any account in Andhra bank. Please resolve the issue ASAP. Thanks, Altaf Mohammed, [protected] [protected]@gmail.com
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                Dear Sir,
                                M y Aadhaar no:[protected] has been linked to my LPG IDno:[protected] and my State Bank of India Account no: [protected] as I have submitted my relevant Documents to the distributor since inception of the scheme. You (IOC) are offering subsidy Credits to my stated Account as per consumer’s (My) intentions since then.

                                Last month my subsidy Amount is credited to my Syndicate Bank Account no: [protected] without Submission of my Bank details to the Distributor. Which is wrong linking and it is against consumer’s intentions and obligations? Why and How it has happened I don’t know?

                                Please enquire to the satisfaction of the (Your) consumer and If any changes should done with the intentions of the consumer only. Kindly advise the distributor accordingly.
                                This request is made as per your message (SMS) sent dated 31/12/2014 to my Cell no:
                                [protected]. (DD-IODBTL dated 31/12/2014).

                                With Regards,
                                D.VENKATARAMAIAH,
                                Door no: 43/157-4, upstairs,
                                Prakash nagar, KADAPA. (AP).
                                Cell no: [protected].
                                E mail ID: [protected]@gmail.com
                                Dear Sir,
                                M y Aadhaar no:[protected] has been linked to my LPG IDno:[protected] and my State Bank of India Account no: [protected] as I have submitted my relevant Documents to the distributor since inception of the scheme. You (IOC) are offering subsidy Credits to my stated Account as per consumer’s (My) intentions since then.

                                I have received Rs.293.18 not advance LPG subsidy amount of Rs.568.00 message received “failed with your account”. Why please clear .


                                Please enquire to the satisfaction of the (Your) consumer and If any changes should done with the intentions of the consumer only. Kindly advise the distributor accordingly.
                                This request is made as per your message (SMS) sent dated 31/12/2014 to my Cell no:
                                [protected]. (DD-IODBTL dated 31/12/2014).

                                With Regards,

                                Sunil Sharma
                                [protected]@mawanasugars.com
                                LPG subsidy amount of Rs.568.00 message received “failed with your account”. Why please clear .

                                Dear Sir,
                                M y Aadhaar no:[protected] has been linked to my LPG IDno:[protected] and my State Bank of India Account no: [protected] as I have submitted my relevant Documents to the distributor since inception of the scheme. You (IOC) are offering subsidy Credits to my stated Account as per consumer’s (My) intentions since then.

                                I have received Rs.293.18 not advance LPG subsidy amount of Rs.568.00 message received “failed with your account”. Why please clear .


                                Please enquire to the satisfaction of the (Your) consumer and If any changes should done with the intentions of the consumer only. Kindly advise the distributor accordingly.
                                This request is made as per your message (SMS) sent dated 31/12/2014 to my Cell no:
                                [protected]. (DD-IODBTL dated 31/12/2014).

                                With Regards,

                                Sunil Sharma
                                [protected]@mawanasugars.com
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                                  ESA SAIFUDEEN
                                  from Manjeri, Kerala
                                  Jan 14, 2014
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                                  Address: Coimbatore, Tamil Nadu

                                  The gas tube is to be changed as the date shown in the tube is may 2013 and the tube has come out of the nozzle and the end is cracked and loose. It is dangerous to use it as it it. Today and coming days are holidays the agent office will be closed upto monday. As this is an emergency please inoform the local agent at pollachi, coimbatore district, taml nadu, 642002. My phone number is [protected].
                                  Consumer number 41655
                                  Esa. Saifudeen.
                                  119 nalini sekhar street, subbayan nagar, pollachi. 642002
                                  THE GAS TUBE IS TO BE CHANGED IMMEDIATELY AS THE EDGE IS CRACKED AND LOOSE AND GAS LEAK IS OBSERVED.
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                                    TRADESWIFT BROKING PRIVATE LIMITED
                                    from Pune, Maharashtra
                                    Jan 14, 2014
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                                    Address: Jaipur, Rajasthan

                                    Dear Sir, My LPG Gas Connection is in the name of Anil Kumar, this is my nick name, but there is no ID Proof / Address Proof/ Adhar Card avilable in this name. My Official Name is Dominic Baby, ID Proof / Address Proof/ Adhar Card are avilable in this name. Now I wish to change Anil Kumar to Dominic Baby, What is the proceedure of this. please inform me as soon as possible. Dominic Baby {Anil} [protected] [protected]@gmail.com
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                                      shamim ashraf khan
                                      from Mumbai, Maharashtra
                                      Jan 13, 2014
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                                      my name shamim ashraf khan. consumer # 20655, the vender never visit on time after 1 week he say to have another coupon forsupply .as example i had a coupon #[protected] cash memo #[protected] order #[protected] dated 07/01/2014, till todate it been not delivered.i am 58 yrs old man, if it will not delivered till 14 of this month, i have to go back to them again to get another coupon.our service provider gas agency detail. GODAVRI GAS SERVICES, DONAR.DARBHANGA.846004.THEIR AGENCY #[protected].IT RINGS BUT NEVER BEEN ANSWERED.ONCE U VISIT THEM, THEY WILL ASK TO CALL &COMPLAIN BUT IT NEVER MATERLISED.PLZ LOOK INTO THE MATTER & TRY TO RESOLVED THE MATTER WITH AGENCY.THEY R VERY ARROGANT, SERVICE IS WORST.
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