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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Apr 19, 2026

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Address: Kolkata, West Bengal

I, TAPAN KUMAR MAITI was a domestic Indane gas consumer [consumer no. [protected] (12466) from the office of M/s Sainik Indane Service (code-143450), Purba Medinipur, West Bengal and surrendering two cylinders and one regulator I have collected termination voucher (TV) having number - [protected] dated 26/12/2013. Then I have submitted this TV in origin with KYC Form and all related documents on 17/01/2014 in the office of M/s L T Distributors, D/3, Jodhpur Park, Kolkata - 700068 but till now I am not receiving this transferred Indane gas connection from M/s L T Distributors. Whenever I am asking regarding this matter in that office they are repeatedly informing that due to server problem your confirmation is not receiving and therefore I am facing serious problem with my family members from cooking point of view. I shall be very grateful if this problem resolves as earlier as possible.

Thanks

Aug 14, 2020

Complaint marked as Resolved

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LPG Cylinder booked vide Centralised Registeration No. [protected] against consumer no. 40694 in the name of VIPAN SEHGAL (M - [protected]) was delivered by M/S O. P. Agency, Nirman Vihar, East Delhi - 110092 vide bill no. [protected] dated 13.01.14 for Rs. 1241.00 against eligible subsidised price of Rs. 414.00 pleading that the subsidy amount will be directly credited into my account linked with ADHAAR. On 17.01.14 subsidy amount of Rs. 435.00 has been credited into my account No. [protected] with PNB instead of Rs 827.00 being the difference in the market price of Rs. 1241.00 and subsidised price of Rs. 414.00. Thus I have been reimbursed with less subsidy of Rs. 392.00 which amounts to an act of cheating & defrauding by IOC by reimbursing less subsidy to the genuine, legtimate and bonafide consumer. Please arrange to immediately credit difference of Rs. 392.00 in the subsidy amount into my account no. [protected] otherwise I shall be constrained to highlight the issue before PMO, Petroleum Ministry, Leaders of Opposition parties, Media and other available forums for justice.

Aug 14, 2020

Complaint marked as Resolved

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Address: Solan, Himachal Pradesh

i am your regular customer under consumer no 28244 in solan city of H.P.o[censored]r dealer m/s.vipul gas agency, solan(h.p.) i had booked a refill cylinder on 21december 2013 till now i haven't got delivery.moreover they dont give us delivery slip & no home delivery is made.we are suffering great problem.so u are requested to seriously look into the matter.
regards
jitendar sharma
solan(himachal pradesh)
pincode 173212
consumer no.28244
phone [protected]

Aug 14, 2020

Complaint marked as Resolved

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My customer 15965 name s suriya
Address: g-d hill palace apartments
Thiruvamkulam 682305
Cash memo no [protected]
Refillinf booking number 465156
I have booked for refill on[protected] and recd cash memo issued on 22/1/14.
Today i am agin eceiving hat my booking is cancelled.
This is occuring third time for me.
They just cancel cash memo and will ask us to take refill from their godown
This has becometheir hobby. I made complaint against them earlier and i was told that no further such occasion will happen. Last two times we take the cylinder from the godown and we have to spend about rs 150 everytime. I request you to take action strictly against them since such action should not be encouraged
Agency name: tel[protected]
Rasmi gas agencies
Tripunithura

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S

Suriya Raman

from Mumbai, Maharashtra

Jan 25, 2014

my customer 15965 name S SURIYA ADDRESS: G-D HILL PALACE APARTMENTS THIRUVAMKULAM 682305 CASH MEMO NO [protected] REFILLINF BOOKING NUMBER 465156 I HAVE BOOKED FOR REFILL ON[protected] AND RECD CASH MEMO ISSUED ON 22/1/14. TODAY I AM AGIN ECEIVING HAT MY BOOKING IS CANCELLED. THIS IS OCCURING THIRD TIME FOR ME. THEY JUST CANCEL CASH MEMO AND WILL ASK US TO TAKE REFILL FROM THEIR GODOWN THIS HAS BECOMETHEIR HOBBY. I MADE COMPLAINT AGAINST THEM EARLIER AND I WAS TOLD THAT NO FURTHER SUCH OCCASION WILL HAPPEN. LAST TWO TIMES WE TAKE THE CYLINDER FROM THE GODOWN AND WE HAVE TO SPEND ABOUT RS 150 EVERYTIME. I REQUEST YOU TO TAKE ACTION STRICTLY AGAINST THEM SINCE SUCH ACTION SHOULD NOT BE ENCOURAGED AGENCY NAME: TEL[protected] RASMI GAS AGENCIES TRIPUNITHURA

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Address: Kolkata, West Bengal

Date[protected].--Booking was registered vied reference 581484 under consumer no 226867.
Date[protected] Cash memo [protected] generated- do.
date[protected] Cash memo [protected] is cancelled.
Date[protected] Cash memo [protected] again generated under reference 581484 .
Date[protected] The above cash memo cancelled.

On[protected], I personally visited the agency and they promised to supply the LPG within one or two days. Against this why the cash memo was cancelled ? . It is almost one month that I booked LPG.

Previously the same episodes were seen during Dussera-13 when cash memos were cancelled four times. I feel strongly that the Agency M/S CANTONMENT GAS SUPPLY is doing some mischief on their part.

Please look into the matter and supply the LPG at the earliest. And also please inquire the causes for the delay/non supply of LPG

Yours Sincerely,

Rabindra Nath Ray

Consumer No- 226867
529/2, Sarat Bose Road
PO- Rabindranagar,
Kolkata- 700065

Ph[protected]/ [protected]

E mail add rabindra.n.[protected]@gmail.com

Aug 14, 2020

Complaint marked as Resolved

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Dear Sir I have a gas connection with Indane gas agency, Tripuri, Patiala since last many years. Now when a Nine cylinder scheme had been started, Since the time period i had bought Eight Cylinder. But above said dealer saying you have bought Nine cylinder. They have forcing to confess us for Nine cylinder. Although i have a proof of getting Eight Cylinder which shown by my Gas Copy that i had bought Eight Cylinder. Actually they want to misuse of my one Cylinder Please help me in this regard because they are notorious your name and fame. Please take a hard step against these types of dealer which abolish the right of the consumer. And please advise me what can i do against this atrocity

Aug 14, 2020

Complaint marked as Resolved

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Address: Ahmedabad, Gujarat

Booked one gas cylinder on line on automated system on mobile No.[protected] on 10.01.2014. Booking reference no. 416345. but till today not received the delivery of the captioned cyliner. So please take necessary steps to deliver the cyliner at the earliest and find the facts regarding my complaint. My E-mail ID is [protected]@gmail.com and My Mobile No.[protected]

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I BOOKED INDANE GAS ONLINE HAVING CUSTOMER No.[protected](19829) from Singareni Colony, Hyderabad with Indane Gas Distributor Brightening Gas Servcice IS Sadan, Santosh Nagar, Hyderabad WHICH WAS DELIVERED ON 24-1-10`4 AT 10.00 AM. THE DELIVERY BOYS ARE DEMANDING RS.50/- EXTRA FOR DELIVERY OF CYLINDER. IF NOT PAID, THEY ARE TAKING BACK THE GAS CYLINDER ENDORSING NOT AVAILABLE. THIS IS CAUSING LOT OF CONCERN TO PUBLIC. AT TIMES THEY ARE NOT DELIVERING THROUGH THEIR VEHICLES AND ARE SENT THROUGH PRIVATE AUTOS FROM CORNER POINTS AND COLLECTING EXTRA AUTO CHARGES.. PLEASE SEE THAT IT IS NOT REPEATED IN FUTURE.

Aug 13, 2020

Complaint marked as Resolved

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Address: Rohtak, Haryana

Distributor name: Shri luxmi ji indane, Sheila bye pass chowk, SONIPAT road rohtak Distributor code:182656 State:haryana Costumer number: L-5361 Constumor name : Anil s/o sh indersingh Costumer address: 1120, sector 2, rohtak. Date of booking : 4 th january 2014 Date of last delivery : 3 rd December 2013 Kindly look into matter as refill not delivered till today on 24 th january. Already 21 days over.

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Address: Ambala, Haryana

today I call for refill booking baldev gas agencies ambala cantt Haryana [protected] and staff say no booking without adhar card and then I personly visit in gas agencies he say ambala DC order not issue the refill who not summit the adhar card I ask to owner dc issue a written order to you not given the cilender or indian oil given to order plz given a copy and explain and owner misbehave and ask shift ur conection I have no gas in my house and my wife ask given order to hotel for lunch and dinner suprime cort order not reqirement adhar card for gas agencies tv channel broadcast this news this problem face all the costumer of baldev gas agencies ambala cant and plz do the need full action and given to me Haryana officer of indane gas mob num with regads Vijay jagga [protected] dimple arora 23091 gas num baldev gas

Aug 14, 2020

Complaint marked as Resolved

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Address: West Godavari, Andhra Pradesh

Sir, I Karri.Satyavathi Consumer of INDANE GAS Bearnig No:SL013970.I have recieved Refil on[protected] with an Amount Rs1, 350/-. Aadhar Has been Linked at the bank on[protected].But i didn't recieved my Subsidy amount to my Bank Account. As Queried at the bank it was registered at NPCL Portal on[protected]. So i request to credit the Subsidy Amount to my Account Number....

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Address: New Delhi, Delhi

Living in Rohini Delhi and Registered with Rohini Enterprises (Indane Distributor) vide Consumer No.RE13005. Booked refill on 15.1.14 vid IOCL booking No.[protected] dated 16.1.14. On 18.1.14 LPG Subsidy of Rs.435/- had been credited in the account while the Cash Memo No.[protected] for Rs.1241/- has been generated.Therefore less LPG subsidy of Rs.392 (Rs.1241 Cash Memo - Rs.414 Refill price - Rs.435 Subsidy Amt. credited in the account on 18.1.14) has been credited in the account. Ministry of Petroleum/IOCL immediately Credit the difference amount of Rs.392/- towards lPG subsidy.

Aug 14, 2020

Complaint marked as Resolved

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G

GorJayesh

from Khammam, Telangana

Jan 23, 2014

I have the same problem they have credited only 435 in my account my consumer no.is 675 with IOC and distributor is JN enterprises Bangalore

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Address: New Delhi, Delhi

We are writing this complaint for the umpteeth time and we are still not seeing any improvements in the services rendered by the Indane Gas Agency in Tilak Nagar, West Delhi - New Delhi India 110018. The name of the agency is Jagdamba Gas Agency and the process of getting a gas delivered to us on time is nothing less than going through hell. The people hired there are insanely unprofessional and rude over calls. People have resorted to either leave the consumership with Indane and joined others or they have tried being physically violent with the people working. They work like Government employees who don't care about anything and just work to get paid. My Consumer Number is 16489, my name Ravinder Kaur, I reside in 13/7B, First Floor, Tilak Nagar, New Delhi- 110018. Someone for Heaven's sake, please get the things right and going. Its the 10th Day today since we ordered the Gas and we are still waiting for the cylinder. I hope Indane would look seriously into this matter unless they themselves are a serious piece of lame and gammy workers. Someone do something seriously! These guys here are involved in blackmarketing and are passing on the blame to the Indane's Gas Plant or we can the Headquarters or whatever is at the back end which ensures timely delivery of things. You can contact us at [protected] or [protected] if you need any answers.

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Address: Madurai, Tamil Nadu

My consumer No.36465 with Karthikeys gas Tiruppalai Madurai. I have booked for cylinder on 07.01.14.I got booking ref No as 421702.On 16.01.14 I got subsidy credit in my ICICI Bank account.Gas memo prepared on 17.01.14 bearing No.[protected] with the information gas will be delivered shortly but not delivered.Yesterday night I received SMS stating that cash memo cancelled.What for it is cancelled.While I todayy enquired distributor office One lady told again they prepare and send.At the trime ofg argument she disconnected, .They are misbehaving with customers.Most of the time they are not lifting the phone.No courteous service.Please explain the reason for non delivery and cancellation.I suspect some mischievous are going in distributors office.Please check and gve reply.

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Address: Kozhikode, Kerala

Respected Sir/Madom
I am Aleema Aboobacker consumer no 2142 (PANAKKAL GAS AGENCY KUNNAMKULAM) Sir, we booked gas morethan 2 months, still not yet delivered, our area is in chirakkal (pazhanji) 8 km from kunnamkulam, several time we contact with panakkal agency they saying yes tomorrow, tomorrow repeating this answer...please correct their lazy altitude and solve our problems
Yours faithfully
Aleema
tel no [protected]
parakkat house
Chirakkal

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Address: Bangalore, Karnataka

Dear Sir/Madam, Murali Gas Agency - Kalyan Nagar It is the 3rd time a refill is not being sent to my address on time, i had booked for refill on 5th Jan 2014 and been waiting till last wednesday and when walked into the agency, the lady assured me saying, it will be sent as the person is taken it that day, but its not delivered till today ! I strongly feel cylinders booked by consumes are sold in black for extra money either by the agency or the delivery boys, i am experiencing this issue for the 3rd time now. Its a sure case of manipulation of orders, request you to please look into my issue and have my refill delivered at the earliest and also take severe action against such criminals. Regards, Prem Moble - [protected]

Aug 14, 2020

Complaint marked as Resolved

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Address: Bangalore, Karnataka

Dear Sir, I have a gas connection with Indane gas agency at Sri Sadguru Indane gas agency.but every time I used to face problem with this service provider. I tried to reach at the IOC toll free number for registering a compliant but that number is always say busy and not getting connected. And I am help less please suggest me for the same. My Consumer number is CX2410560. There is no any mail ID given for registering the complaint. Regards Vidya Jha Ph:-[protected]

Aug 14, 2020

Complaint marked as Resolved

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S

Siva Krishnamurthy

from Thrissur, Kerala

Jan 20, 2014

Be Cautious with LAPTOP STORE - HP Laptop Service Center in Chennai
191, 100 Feet road, velachery, Chennai-42

I have given my HP Compaq Laptop for Service on 3rd January 2014 for the following 2 specific reasons;

1) For rectifying Frequent problem of “Display Driver stopped responding and getting recovered”
2) For replacement of New Battery

I have agreed for their estimation of Rs 3, 500/= for New Battery change + Rs 1, 500/= towards full servicing and my Laptop was delivered to me on 5th January 2014, saying everything is OK after making full payment of Rs 5, 000/=. But after bringing home, I found my Laptop was in same condition and the problem of frequent display driver stoppage was continuing.

I have talk to the Service Center and also to their Director requesting them to depute someone to my home to check my Laptop, but my request was refused by them with adamant attitude and they want me to bring once again to the center.
Once again, I took my LT to their center and after 2 days, they have returned back to me after replacing the full program deleting all my documents, saying my Laptop is perfectly ok.

But it is unfortunate & Sad still the problem of frequent Display driver stoppage is continuing in my Laptop, for which I have visited them 4 times spending Rs 2, 400 for my car (for Call driver + Petrol), apart from the Service Charges of Rs 5, 000/=, originally paid to them
In my opinion, the service center people are not trained / skilled & also all jobs are done in careless & irresponsible way and I request / suggest all my Friends be Cautious with them and not to have any dealings with Lap Top Store in Velachery, Chennai for any servicing.

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Address: Ludhiana, Punjab

Hi I am dealing with one of the agencies of Indane called AZAD GAS AGENCY in Ludhiana. I must bring it your kind notice about the kind of the most staff recruited to handle your customers. The staff does not have any sense of speaking to customer. I just wanted to transfer the gas connection to one of my family members, My family members paid around 7 visits still it was in vain. It was told upfront on face of the customer that "i am not going to work .. do what ever best you can do. and was also told that we are often visited by mad customers like you. the name of the employee is sonia. The head of the agency Mr. Karan is never available in the agency. What kind o[censored]neducated staff you guys have employed which dont even know how to speak to customers. It was such a dreadful experience which forced me to write here, without even knowing the benefits of writing here. Can you please take some corrective measures. if any one can...

Jan 19, 2014

Updated by vishal2112 Hi

I am dealing with one of the agencies of Indane called AZAD GAS AGENCY in Ludhiana. I must bring it your kind notice about " kind of the arrogant staff recruited to handle your customers".

The staff does not have any sense of speaking to customer. I just wanted to transfer the gas connection to one of my family members, My family members paid around 7 visits still it was in vain. It was told upfront on face of the customer that "i am not going to work .. do what ever best you can do. and was also told that we are often visited by mad customers like you. the name of the employee is sonia. The head of the agency Mr. Karan is never available in the agency.

What kind o[censored]neducated staff you guys have employed which dont even know how to speak to customers. It was such a dreadful experience which forced me to write here, without even knowing the benefits of writing here. Can you please take some corrective measures. if any one can...

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Address: Hyderabad, Andhra Pradesh

Have booked a refill on 9th Dec'13 for which cash memo had generated on 21st Dec and cancelled on 23rd December without a specific reason. Enquired the same with delivery representative and suggested me to book again which was done on 2nd Jan'14 which was not yet delivered till today ie., 18th Jan'14. Booking reference # booked on 9th Dec :830679 Cash Memo generated on 21st dec :[protected] After cancellation booked again on 3rd January and the booking reference #845932 Kindly do the needful.

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Address: Pune, Maharashtra

Radhakrishna Indane, Wanowrie - Pune is having 2 Landline Numbers. They are always keeping the receiver on the table instead of keeping it on the telephone instrument. So all the callers are getting busy tone. To avoid further frustration they need to go their office personaly by 2 wheeler, by Auto Rickshaw or by own car. All the staff is trained to behave rudely !!! Please take necessary action else very soon the said agency will be in deep trouble ... Sanjay Tulsi (Consumer No- 04159)

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