Indian Oil Corporation [IOC] Complaints & Reviews

Have booked a refill on 9th Dec'13 for which cash memo had generated on 21st Dec and cancelled on 23rd December without a specific reason. Enquired the same with delivery representative and suggested me to book again which was done on 2nd Jan'14 which was not yet delivered till today ie., 18th Jan'14. Booking reference # booked on 9th Dec :830679 Cash Memo generated on 21st dec :[protected] After cancellation booked again on 3rd January and the booking reference #845932 Kindly do the needful.

Radhakrishna Indane, Wanowrie - Pune is having 2 Landline Numbers. They are always keeping the receiver on the table instead of keeping it on the telephone instrument. So all the callers are getting busy tone. To avoid further frustration they need to go their office personaly by 2 wheeler, by Auto Rickshaw or by own car. All the staff is trained to behave rudely !!! Please take necessary action else very soon the said agency will be in deep trouble ... Sanjay Tulsi (Consumer No- 04159)

It has been observed that Indane Toll Free No. [protected] is not working for last 1 month and no action has been taken to get it rectified. Even in there official web site you can only lodged complain for Leakage of Gas, no other complain can be logged, Even the block where it is mentioned Contact us that also not working. I thing Indane is lacking the basic facilities to get in touch with customer in this Hi - Tech world or they are just avoiding to get in touch with customer,

My name is Ambika and I have a gas connection in Thiruvonam gas agency, at Alappuzha District, Kerala State with consumer no.6878.For the last 3 months I have availed 3 cylinders but my subsidy amout is not getting through bank. As we are suffering from financial problem this is not an easy amount for us to wait for this much .We have already submitted all documents to bank and gas agency.When we approach both they are saying wait! Please take necessary action

I registered my Aadhaar Number with Indane Gas Distributor and Bank. I received a Gas cylinder by paying Rs.1100 and Rs.435 credited to my account. So the cost of the cylinder is Rs.625. My neighbour has not registed his Aadhaar Number so far. He is getting cylinder for Rs.415. What is the use of Aadhaar Number, it causes me loss of amount. How to redress this?

Hi, This is Altaf Mohammed, and i have a gas connection# 3316 at Someswara Enterprizes, Machilipatnam - 521001, Krishna District, Andhra Pradesh. I have provided my SBH bank account# [protected], while i have enrolled my adhaar#[protected] to avail LPG subsidy. I have received a cylender on 07/01/2014 and paid amount 1350.00 against a cash memo# [protected]. Below are my complaints: 1. I have received a sms from IODBTL dated 14/01/2014, 16:38 IST, stated that "one time advance LPG subsidy Rs. 435.00 successfully transeferred to your bank account in Andhra Bank. 2. I have received a sms from IODBTL dated 16/01/2014, 11:25 IST, stated that "LPG subsidy Rs. 839.25 for cash memo: [protected] dated 07/01/2014 transeferred to your bank account in Andhra Bank". I don't have any account in Andhra bank. Please resolve the issue ASAP. Thanks, Altaf Mohammed, [protected] [protected]@gmail.com

The gas tube is to be changed as the date shown in the tube is may 2013 and the tube has come out of the nozzle and the end is cracked and loose. It is dangerous to use it as it it. Today and coming days are holidays the agent office will be closed upto monday. As this is an emergency please inoform the local agent at pollachi, coimbatore district, taml nadu, 642002. My phone number is [protected].
Consumer number 41655
Esa. Saifudeen.
119 nalini sekhar street, subbayan nagar, pollachi. 642002

Dear Sir, My LPG Gas Connection is in the name of Anil Kumar, this is my nick name, but there is no ID Proof / Address Proof/ Adhar Card avilable in this name. My Official Name is Dominic Baby, ID Proof / Address Proof/ Adhar Card are avilable in this name. Now I wish to change Anil Kumar to Dominic Baby, What is the proceedure of this. please inform me as soon as possible. Dominic Baby {Anil} [protected] [protected]@gmail.com

my name shamim ashraf khan. consumer # 20655, the vender never visit on time after 1 week he say to have another coupon forsupply .as example i had a coupon #[protected] cash memo #[protected] order #[protected] dated 07/01/2014, till todate it been not delivered.i am 58 yrs old man, if it will not delivered till 14 of this month, i have to go back to them again to get another coupon.our service provider gas agency detail. GODAVRI GAS SERVICES, DONAR.DARBHANGA.846004.THEIR AGENCY #[protected].IT RINGS BUT NEVER BEEN ANSWERED.ONCE U VISIT THEM, THEY WILL ASK TO CALL &COMPLAIN BUT IT NEVER MATERLISED.PLZ LOOK INTO THE MATTER & TRY TO RESOLVED THE MATTER WITH AGENCY.THEY R VERY ARROGANT, SERVICE IS WORST.

Hello, Indian Agency Name: AMEEN GAS AGENCIES, SHORANNUR, PALAKKAD KERALA [PH NOS:[protected], 2223696, 2222128]. I have Booked to refill Cylinder on or before 15th Nov 2013 (not sure the exact date) to this agency and we have received an information on last week, after lots of calls to the agency, that the filled cylinder will be delivered on 10th Jan 2014. No one came on that day!!! When i called today, the information what i received was, they came to my home for cylinder delivery, but no one was there on that time... And they will come only on next week so that delivery will be on next week only Due to some personal tragedy happened in my home, everyone is there in my home all the time (from last two weeks) including my relatives!!! Its too hard for us to contact them first of all. All of their Phone numbers (mentioned above) are busy always and when it rings, no one will pick it. Once in a blue moon they will pick the call and give some stupid excuses or they will ask us to call them after sometime. Kindly let me know, is there any responsible person i can contact to resolve this issue on urgent basis. My Customer No: 46923 Thank you. Jinesh KT (On Behalf of Goguldas PK) +91 [protected] (Chennai) +91 [protected] (Kerala)

Dear Team,

I have enrolled my aadhar card details with my bank in the month of Sept 2013 and in the gas agency i.e., Sri Saila Gas Agency Miyapur in the month of April 2013. I have got 2 cylinders til date but subsidy is not received till date.My consumer name is 54078 and my name is V Balaji . As per agency when i approached them they are telling link in RBI is not updated.
i request you to do the needful in this regard.

Hi, I'm Indane customer of Sri Saila Gas Service, Hyderabad. The guy who came for delivering the refill gas cylinder asked for extra amount saying it as delivery charge apart from the amount mentioned in receipt. Last time the amount was very less so we gave him but this time it was several time more than previous amount. I filing this complaint only to tell the Gas Agency owner that please take some action on your delivery guys who are rude and putting a black mark on your Gas Agency name. Thanks

Today I filled up petrol at High Tech Auto serivce 11/a, 19th Main 25th cross HSR Layout, Bangalore. The guy who filling petrol has not showned me the Zero before filling, I asked to give me the computer generated bill, he said it is not working, on top they were trying to abuse me. Then I asked for complaint book, but as usual there is no complaint book, then they said they can show the status online and I waited for more than 15mts but invain. So net to net this is cheating the public and not caring about the consumer.
These are my cashbill details: 31028 dated 6th jan 2014. I am hoping some one will take an action on this.

Dear Sir,
consumer name is - Ambika Prasad choudhuryand consumer no is-MRI3375. I had booked for a cylinder on[protected] and they gave me booking No.7440 but I have not yet received the cylinder.Me and my family facing serious problem without the cylinder.whenever I talk to them on phone they said you will get next week .

I request to customer cell to identify the problem and resolve as soon as possible.
thanks and regurds
ambika prasad choudhury

My complaint is against the act of M/s Gemini Enterprises, Nazafgarh, a Indane LPG distributor that I am a widow lady around 75 yr.old and being a consumer I requested M/s Gemini Enterprises a year before by submitting an Affidavit, ID proof and copies of LPG gas connections to change the connection in my name as my husband expired. It will now is necessary for taking subsidy through bank. Inspite of spending expenditures of preparing papers,...

I HAVE BOOKED A REFILL ON 12TH DECEMBER REF NO. R[protected]. TODAY IS 5TH JANUARY AND I AM YET TO GET MY REFILL, DISTRIBUTOR'S PHONE IS DEAD, THEY DONT RESPOND. I HAVE ALSO GONE TO THE DISTRIBUTOR BUT NO RESPONSE FROM THEM. I HAVE COMPLAINED 2 TIMES BEFORE. NO ACTION. I HAVE ALSO RAISED COMPLAINT ON THEIR SITE REF NO. - 1171303

Iam NAJEEMA JAFAR Indane costemer No 19801 agency NETHAJI AGENCY. valicodu Nedumangad, tel:[protected] Thiruvananthapuram district KERALA My aadhar no[protected] already linked with gas agency andBANK OF INDIA IFSC codeBKID0008523. Peringammala Br thiruvananthapuram dist: tele:[protected]. with A/c No [protected]. Recieved my last cylender on 19/12/2013 wide booking no indane 472879 18/11/2013 andcash memo [protected]for Rs1091.50 by cash without subcidy.After this I booked for next cylender on28/12/2013 with booking referenceno 496552 and I recieved one SMS from IL-INDANE asking me to go to bank and link adhaar to my bank a/c. The above details all been done before 31/12 2013.My adhaar no got verified in gas agency and linked with bank successfully But up to now I didnot recieve any subcidy. So I humbly reqest that neccessary action should taken to avail my subcidy from, NAJEEMA JAFAR hidayath Manzil, Peringammala P O pin 695563. TEL [protected] Gmail [protected]@gmail.com

Dear sir / Madam, Myself is Ramesh Kumar.B.N from Mysore, Karnataka & using INDANE LPG gas cylinder from past 9 years & we have attached Aadhar number approximately 4 months back & on October 14th we have booked a cylinder & that time our Agency personnel told us we have not attached Aadhar number though we have given all the details of Aadhar & bank details with the period given & they said to attach it again & the same day we gave all the details of bank account, copy of Aadhar, after 3 days we received cylinder & at that time they told that we will get the subsidy amount with in a month. On Saturday[protected] we came to know that we have not received the subsidy amount, immediately we called our agency & they told us our Aadhar number has not been attached & immediately she collected Aadhar number from us & today on[protected] once again when we enquired the status to our agency, she said that our Aadhar number has been attached but it is not approved from central (which is not understood by us) & also she said that we are not going to get this previous cylinder subsidy amount even after approval by central. Even though we have followed the rules of IOC we are not getting the correct facility & co-operation, we would like to know why? Our agency is MANJUNATHA GAS AGENCY, 68/A, SAHUKAAR CHENNAIAH ROAD, JANATHANAGAR, MYSORE, KARNATAKA, DISTRIBUTOR CODE-1983320 Our consumer number - 9798 Our Aadhar number[protected] I request you to please payback the subsidy amount immediately & ensure the issue does not repeat again. I hope our request will be fulfilled. Regards Ramesh Kumar

My consumer no is 26383. I booked my refill on 26/12/13. Today I received one sms telling that "your refill booking 419155 cash memo [protected] cancelled. How is it possible? I didn't ask for cancellation. I am awaiting for the cylinder. This is the second time I got this experience. Kindly look into the matter and supply the refill immediately. I booked refill again today.

Respected Sir/ Madam, This is a complaint to get your kind attention to the daily harassment by the employees of Petrol Pump situated in front of C21 Mall Misrod, Bhopal, Madhya Pradesh who are using unfair means to earn extra bucks. 1. No full petrol/ diesel is given even though all the machines are automatic. 2. Quantity of fuel is less (compared with other petrol pump quantity). 3. Currency notes are completely torn and worn out ones, if asked for better ones, they argue that they haven't got any new or better ones. 4. Employees' behavior, some are extremely rude. 5. If new currency is given they return old and torn ones, in some cases the currency notes don't even have the security strip also, if asked for new/ better ones, they reply they haven't got any change. Therefore it is requested to please look into the matter has we have no other option but to take fuel from that petrol pump for our daily commute as other petrol pumps are far away. Thanking you in anticipation of some action.