Indian Oil Corporation [IOC] Complaints & Reviews

Respected Sir, I have honour to inform that I am Resident of Rly Colony Qr.No.113/4, Raigarh (C.G.) User of Indian Gas in our area Raigarh Gas Services is authorized for Indian Gas (L.P.G.domestic uses) Distribution. Its been so much of harassment for us...tell what should we do now, I am mailing after repeated requests to them. And delivery time is usually more than 10-20 days. So, its my humbly request to look into this matter soon and ensure us timely delivery of gas cylinders with their exact fee. I hope u can understand my problem n help me. Consumer No:-8043 Booking Date:-12/08/2013 Expected Delivery :-30/08/2013 But regreat to Inform you that till today 05/10/2013 we have not received We request you to kindly look in to the matter and do the needful if possible. Best Regards Govinda Rao.

I'm a customer of vignesh indane Dhanbad, Jharkhand . my customer no. is 02351.i booked my cylinder on 18th sep. they have not delivered the cylinder yet. their phone is also out of order.owner of the agency Mrs. Prerna Verma is also not responding to our call. kindly register our complain and take some action regarding the same.

Sir, I Sri Mrutyunjay sahoo having consumer No.23987 having connection with Noble Indane, Sahidnagar of Bhubaneswar. with reference to my booking No.386526 over phone cash memo no.[protected] generated on dtd.01.10.13. Yesterday I have seen that delivery boy Mr. Jogesh on my way back to home during lunch. He was carrying the cylinders in his cycle & said he will deliver in my home. But did not deliver the cylinder rather one message came in my mobile that my cash memo no.[protected] has been cancelled. Reasons not known. Kindly take up the matter so as to receive cylinders against my bookings and take strong action against that delivery boy so that he dares to do such thing in favour of other customers. Regds Mrutyunjay [protected]

People living in our locality have not received a refill for more than 90 days. The agency guys do not answer phone calls. When we go to their office to enquire, they are are unbelievably rude. We hear cases of residents getting refills out of turn by bribing delivery workers. In fact, this is rampant. Everyone is complaining about this agency for the past several months. But, strangely, no action has been taken against them because, we are told, of their connections to people at high places. Each resident of India, as per the central government order, is entitled to one refill in 45 days. In our case, double that number of days have passed

I am writing this from NILAMBUR (679 329), MALAPPURAM DISTRICT, KERALA. People living in our locality have not received an Indane refill for more than 90 days. The agency guys, MC Gas Agencies, do not answer phone calls. When we go to their office to enquire, they are are unbelievably rude. We also hear cases of residents getting refills out of turn by bribing delivery workers. In fact, this is rampant. Everyone is complaining about this agency for the past several months. But, strangely, no action has been taken against them because, we are told, of their connections to people at high places. Each resident of India, as per the central government order, is entitled to one refill in 45 days. In our case, double that number of days have passed

AT AIR FORCE STN HINDAN WE HAVE PURCHASED A NEW COMPUTER AND PRINTER(EPSON LQ 300 +II, 80 COLOUMS & 24 PIN DOT MATRIX).WE HAVE PURCHASED THE PRINTER FOR PRINTING OF BILLS AND SV /TV VOUCHERS.BUT THERE IS NO PROVISION TO ADD THIS PRINTER TO YOUR INDOSOFT SOFTWARE AS TOLD BY ENGINEER WORKIN FOR IOC NOIDA (GHAZIABAD) AND FOR THE DISTRIBUTERS OF THIS AREA.THERE IS NO INSTRUCTIONS GIVEN BY YOU ON YOUR SITE FOR PURCHASE OF PRINTER. FOR PRINTING OF BILLS AND SV /TV EIRLIER WE USE 80 COLOUMS & 24 PIN PRINTER AND THE NEW IS THE SAME SPASIFICATION SO WHY IT CAN'T BE ADDED.SO PLEASE MADE THE REQUIRED CHANGES TO YOUR SOFT WARE TO ADD THIS PRINTER. WE ARE FACING TO MUCH PROBLEMS BECAUSE OF THIS. KINDLY CONSIDER IT ON PRIORITY. FROM, AF STN HINDAN, GAS AGENCY GHAZIABAD U.P

Today I witnessed cheating during the day on this petrol bunk. They jumped the meter by 80 INR which was the amount of petrol filled by two wheeler before me. I wanted to fill for 2000 INR petrol but as soon as the guy started filling up he kept asking me continuously whether cash or card. When I didn't pay attention he still started at 80. As soon i started arguing with the the guy all others came to his rescue and told me that he filled correctly (although none of them were present at the time of filing) And when I argued and wanted to complain they told me there is no manager there. In the argument as soon as they realised that I can't talk Kannada very well try started in Kannada. These people bring shame to good Kannada people.

I have applied for a new gas connection today at Veeresh Gas Agency, No.4, Near Ring Road, Sapthagiri Layout, Rmv 2nd Stage, Nagashetty Halli, Bangalore - 560094. I do have a stove, so I do not wish to go for the package which they give. i.e. cylinder + stove. But there is no option to buy cylinder alone, they force you to buy as package. Is there an authority where I can place this complaint? Because I feel what they are doing is not right. For the people who does not have stove, let them buy as package, but for the ones who already have stove, why do they have to buy it again?

Hello sir.. I have a complain to make regarding your agency at pipeline road, Vijayanagar. I am very disheartened that no response is from the police also in this regard. Whenever I visit that petrol bunk, first of all they never set zero. And secondly if we ask for Rs 250 petrol they pretend to hear something else and fill only Rs 50...and that too without setting zero... And later other Rs 200 is filled. And when we see our petrol tank its only petrol of Rs 200 that is filled. This has been happening from many years and no action has been taken. If this continues, we will be forced to tell media about this. Hope you will take some action. And will not keep this complain also pending as you have done for the rest of the complaints..

Dear Sir,

The services what i am receiving from gurukrupa gas service is very very bad.I have called since 20 days after booking of cylinder, but till date( 30/09/2013) i aw waiting my cylinder.Everytime there was a different person available on phone & they said that within 2 to 3 days you will get your cylinder.

they are not respose properly.
Please take action for this agency.
thank you.

P S Gosai. consumer no.354611
[protected]

To,
The chairman/Manager, /incharge,
Indane gas, Hyderabad, A.P.
Date:[protected]
Dear sir,
sub: Mother ( consumer ) expired gas connection transfereed to son by completing a long procedure and difficulties., but not existing New No. consumer no.which is alotted to me ( CX 1426508 )Md. samiuddin khan, and Adhaar No. not entering, , Req to enter my adhar no:[protected] to my new changed A/C no. and book the gas and sent the dbt scheme cash to my bank, , , Gas dealer # sharada gas agency, Charminar, Hyderabad code no., 125481 Req Reg

I Md samiuddin khan like to submit my grievances through this forum, as My mother was the Consumer of Indane gas and even after her death more than 15 years the connection is continued on my Ration card No. and due to govt. new scheme of transferring subsidy through bank, and Adhar, I forced to change the Consumer No. from my deceased mother's name to My name, and due to this prolong procedure I got 2 months to bring documents and affidavits etc and submitted and after 15 days I received the new No. in which my Adhar no is not related and agency dealer told to refuse enter my adhar no and stated that it is seperate process to enter Ahaar No. to my consumer allotted no. and I am now helpless to take benefit of subsidy and I am facing lot of trouble since last three months as without gas. I am bringing food for my family from hotel which is not suitable for me and my pocket,
I think that some dealers want to fail the govt programme of dbt scheme and bringing bad name on Govt. by not transferring the Adhar no. on the cards by saying right and wrong reason,
It is request to concerned authority to checkup me status and enter my Adhar No: Md. Samiuddin khan[protected], to the said allotted Consumer no. and book my a cylinder with subsidy as I and my family members facing a lot of trouble since 3 months.
Yours sincerely,
Md Samiuddin khan,
Consumer No. ( CX 1426508 )
Adhar No..[protected].
# 23-3-22, sultan shahi, Hyderabad,
cell: [protected] / [protected]
email: [protected]@yahoo.co.in
@@@@@@@@
Indane gas dealer particulars:
Sharada gas agency, Charminar, Hyderabad code no., 125481

Dear Sir/Madam, This is the inform to you that we are facing the problem with our GAS Connection agency “ KRISHNA GAS SERVICES” Address : 3/28 Bhdavar market khandari agra We have not received my GAS delivery on time after many reminder not take serious , I am facing this problem for with two delivery and problem is increasing month on month. (this process has happened twice) And We are not booked in cylindar yet i have received following message in mobile 1. booking for conumer number 0008073 K is registered and booking reference number is 314689 on dated[protected] 2.Dear Indane customer against your refill booking 314689,cash memo 1934 generated cylinder shall be delevered shortly on dated[protected] 3.Dear Indane customer,cylinder has been delivered has been delivered against your refill booking 314689 with cash memo 1934. on dated[protected] but the still we have not received my GAS Cylinder so we request to you please take necessary action against faulty and provide my GAS delivery on time and only Gas booked for calling. With Warm Regards Krishnakant Tyagi H.J.S (Retd. Judge) Arbitrator Shri Ram finance co. ltd mobile no ; [protected] Email id ; [protected]@gmail.com

sir iam saritha i booked my gas[protected] but still now they didnot supply gas i went to gas office and asked 10 times there are always telling lies, already i given complaint three times but no use,iam requesting please supply gas immediately my consumer no - AM47721 in the name of G.krishna prasad my distributer is gruha lakshmi enterprises, d-45 IDA,JEEDIMETLA HYDERABAD 500055. PLEASE TAKE IMMEDIATE ACTION

i have booked my refill on 25th august. Sep 10th i received one massage your cylinder shall be delivered shortly.but still i have not revived refill I have tried to land line but they have not picked the call.so many times am tried but no use .We are not getting the proper service from this agency.very worst agency so please take action immediately.Useless agency and no customer focus. Indane should cancel their license so that some others who can better in a better manner can make business and support consumer. If Indane keep silent on this, this never ends.

Unnecessary harassment to Senior Citizens. Customer ID A16325 RegNo. 1040512 Dealer: "Avtar Gas Service", 5AL Market, Shalimar Bagh, New Delhi-110088 - Dealer is not booking Indane Gas cylinder request. - On visiting their office we were informed that we are using the gas pipeline that is why it has been disconnected - This is not at all true becasue we never had or have any gas pipeline connection. - Till last month the gas cylinder was provided. - No action till date –Old Complaint No. 1039661 dtd 10/09/2013 and –Last Complaint No. 1047011 dtd 13/09/2013 and –New Complaint No. 1053744 dtd 19/09/2013 Can anybody help to resolve the issue.

Dear sir, I am a customer of Indane from a very long time. My TIN No : [protected] , CST No:[protected]. A gas cylinder was delivered to our home today and from the same time onwards there is been profuse leak from the same. We tried to contact the Aravind gas agency but the number is not getting connected. Please revert on an urgent basis as it a matter of grave i portance. Also please make arrangement to replace the same urgently. Chandramma k . C Ph [protected]

To, General Manager (Customer grivience) Indane Gas, I.O.C Sir, I would like to record my Complaint against you Gas dealer, ie (M/S Kameshwar Gas Agencies) Bakshi Nagar, jammu. Inspite of Gas cylinder booking prior to twelve days back they do not deliver gas in our area, which is hardly at six kilometers distance from their outlet. When I personally went to them, they told me that it is not possible for them to deliver the gas at my residence as it is out of municipal limits.I would like to add here that during the past two times they delivered the cylinder at my home as can be seen by you through my bookings in March and June.Every body has to carry the cylinder on their own and bring new cylinder if available at their depot. They charge no less for the same. What about senior citizens like me who struggles for walking due to ailments and all? You can have independent inquiries in our area on your own through your sources, But please kindly Help us by appointing another agency or order them to supply at doorsteps. I sincerely hope that you will help us. Rakesh Koul Trilokpur, Camp Gole Gujaral Jammu 180002 Mob: [protected] Consumer ID NO 19459

I booked my indane gas refill on 13.09.2013 through IVRS NO. [protected]. My consumer no 07156 & booking reference no. 383363. The gas was delivered on 17.09.2013. But intimation for delivery was received on 17.09.2013 through SMS after gas cylinder was delivered. In earlier cases intimation was received well in advance so as to make arrangement for cash. Now one gas cylinder cost Rs. 420/ including the authorised commission.I am a old man and have to make arrangement for cash. Pl. do it in future. In the cash bill it was mentioned as ME;;DSC- 5 of QUOTA QTY ;;9. Pl. explain

Indane Gas Consumer No: 53764 Distributor Name: Sree Shirdi Sai Indane Service Distributor Addresss: H.No.[protected]Plot No.68/A), Indra Nagar Colony, Vanasthalipuram, Hayathnagar, Hyderabad. The distributor has entered my aadhar number wrongly and linked the same with wrong bank account also. Later i observed that on my online account and communicated the same with distributor. Even though the distributor has changed my aadhar number with correct one, the subsidy amount is transferring to the person who is having the wrong aadhar number. i have discussed this issue with distributor, he told me that there is no solution because my Consumer number is linked with wrong aadhar number with wrong bank account also. so we can not do any thing. and he told me that better surrender or close the connection and take new connection with different name . but i dont want to close my existing connection. please tell me the process to get subsidy amount on my bank account only.

Dear Sir, With reference to REFILL BOOKING [protected], CASH MEMO [protected], Consumer No: 13668 (Refill Booking No: [protected] - 271126) till time not received cylinder against same, even if you have sent sms alert to delivered cylinder as on 08.09.2013. Please deliver due cylinder on urgent basis help us to short out problem. Thank and Regards Mithilesh Kumar 175 A, MAIDAN GARHI, NEW DELHI - 110068 Consumer No: 13668