Indian Oil Corporation [IOC] Complaints & Reviews

Please provide as much information as possible... During the financial year[protected], I have booked 1st cylinder on 16.04.2013 and delivery received on 25.04.2013. Thereafter, I have booked the 2nd cylinder on 04.06.2013 but the same has not been received. On repeated chasing, the office of the Distributor advised to book a fresh one and accordingly I booked one cylinder on 25.06.2013. On further chasing for the delivery of the 2nd cylinder, the office of the distributor informed that the same can not be sop after the fresh booking. You have to cancel then the booking. Accordingly the same was cancelled. Again on further enquiry/chasing and as there was gas for cooking and due to acute difficulties faced for cooking arrangements and as per advice of the office of the Distributor I again booked one cylinder on 17.07.2013 against which delivery was given on 22.07.2013 against cash Memo No. 11992 dated on 20.07.2013. But till date 2nd cylinder has not been delivered. Whereas from Transparency Portal of PL Gas Service, Kolkata against Consumer No. 19651 for the period from 01.04.2013 to 23.07.2013 shows that 3 cylinders have been delivered. The 2nd cylinder has been delivered on 08.06.2013. But it is reiterated that the 2nd cylinder has not been delivered physically to me on 08.06.2013. The cylinder which was delivered on 22.07.2013 has already been exhausted. I am going to book a fresh cylinder under protest reserving the right to get the 2nd cylinder which has not yet been delivered. In view of the above, necessary enquiry may be conducted at your end and arrange to supply the cylinder which was booked on 04.06.2013 at the earliest.. Thanking you, BINA KANT MANDAL, Consumer No. 19651, E-mail Address:- [protected]@in.com Mobile No. [protected]

Dear Sir, My consumer no. is 12140 & the Dealer is Marangburu Enterprises at Govindpur,Jamshedpur,East Singhbhum(Jharkhand).I had booked gas on 2nd August by SMS booking no.given was 252312 next day I got the cash memo receipt no.with the message that gas will be supplied to you shortly.After few days I got the message that your booking is cancelled.Again I booked on 16th Aug.booking no.255262 but I am yet to get the gas.For the last one week everyday I am talking to the dealer or to the delivery boy but of no result.I was looking for the area Manager's no & the no.I got was[protected].On contacting the lady gave me the e-mail address of Mr.Alok Sharma whom I sent one mail but of no result.I do not know whether Mr.Sharma got my mail or not.To day again I was looking for some phone no. to talk to them but seeing your details I am sending you this mail.I am 68+old man & stay alone so you can imagine my difficulties.I would like to bring to your kind notice that the culture here is as soon as the gas is finished they go to the dealer & bring the gas & all formalities of booking etc.are done on paper.Pl.look in to this & if someone can come for checking you may call me so that face to face I complain against the Dealer.

R/Sir, I Prashant Awadhut Sarap (Consumer No. 6381) is a regular customer of Indane gas from Akola Maharashtra. I was a customer of Pragati Enterprises (Adhoc), Akola. But the agency Pragati (adhoc) has been closed and all the customers are transferred to Sadguru Enterprises, Akola, a newly opened distributor. I have contacted the new distributor but he told me that my name in not included in the online data base of his computer and refuse to refill the cylinder. I am not getting refilled cylinder since last 6 months Kindly guide me in this matter and get my cylinder refilled as early as possible

Dear Sir/ Madam, We have a gas cylinder connection from Indane Gas ( Pagare Gas Service, 31, Jati Colony Ram Bagh, Indore). No buddy can ready to attend the call at office time for booking at mentioned phone numbers (PHONE NO. IS[protected],[protected],[protected] if we are tray 2 to 3 days continuously after then any of your executive ready to receive that call.

This to inform you that i am the customer of Dixit gas agency,Khicharipur delhi 110091(Indane gas) . when ever i booked cylinder from them. every time i received 2 to 3 kg less in weight yesterday[protected]..my cylinder has delivered at my home with having 4 kg less weight. .I was not at home that time,only my grandmother were at home she collected the cylinder and also she argue with him regarding the less weight ..but the cylinder delivery...

Dear Sir, I would like to share this that i had gone to Indian oil petrol pump sector-16, Panchkula for refilling petrol in my bike. First of all i told the pump employee to fill my bike worth Petrol of 200 Rs,He was so much busy in gossiping that he filled worth Rs 230,Instead of apologizing he started misbehaving k now u have to pay.Looking as if he was a poor man i told him to fill worth 250Rs.Now as i moved forward about 2km by bike's petrol meter was showing less petrol than it should.Generally with petrol worth 250Rs my bike needs refilling after 200Km but this time my tank got empty just after 100Km. Please ensure that the consumer get's value for money.And do carry the inspections as normal common man to catch the flaws and frauds.

dear sir, It is a matter of great shame and concern that the staff of indian oil petrol pumps are mis-behaving, mis-guiding and harressing the customers. Today morning while I went to the pump for filling petrol in my bike, I saw que in one machine out of the three petrol machines. I stood near the other petrol machine for so long and then when no one came, I went to call the staff to fill petrol. As soon as i called him, he behaved so badly and insulted saying that petrol will be given through one machine only. I said I waited so long and after this much time how could u respond so badly, he said me to get lost and do what ever i wanted, but the petrol will be given through that one machine only.. The machine was in a working condition but still they all were resting and not working there. Is this the procedure to treat the customers. Their language was so hurting.. Every thing must be there in cctv which was presented in the petrol pump.. I demand and expect Severe action towards this.. thanking you

Respected Sir Sub. Non Delivery of Indane LPG Refill Ref. My Consumer No. - 12671, My Dealer / Distributor - Pal Enterprises, Bauria Panchanantala Sir This is to reference my refill order booking no. 475714, 20.07.2013, I got a massage on my registered mobile no. - [protected] dated 10.08.2013 at 06:54:01 that cash memo no.2594 generated against my above booking no. and the cylinder will be delivered shortly, however as the cylinder was not delivered and kept waited till 15.08.2013, I have tried to contact my local distributor - PAL Enterprises over phone at[protected] / 26618756 for continious next two days on 16th & 17th, but unfortunately no one responded of my calls inspite my several hundred attempts for the last two days and hence have decided to lodge a complaint with the Indane Customer Care no. [protected] for the non-delivery, and they noted my complain & confirmed to do the needfull accordingly and have provided me a complaint no. 1008066 on date 17.08.2013 Since then I am still waitng for the Indane LPG Refill Cylinder to deliver I therefore fervently request you please look into the matter and do the needfull at earliest as my whole family is suffering due to non avaiblity of alternate cooking media Best regards SK RAJESH ALI

paavan gas agenciesanantapur, India, is not bothered to attend phones, doesn't care for honoring bookings, i had booked a refill on 13 july.even i had talked to the dealer who assured supply on 19 august.staff at agency are making lame duck excuses of non receipt of aadhar details which i have submitted to them and my bank sbi jntu two months ago. Is anyone there to to listen? IOC is a public sector compnay, so it doesn't matter if it looses business. Is there any statutory bodies who can take care of a genuine customer who use hardly a LPG cylender in a month

Sir,I am Vaibhav Jayant Lokare facing problem in transfer of gas connection of Indane Gas from Ambica Gas Agency Isanpur in Ahmedabad.I am being harassed by the gas agency first for the documents and now for issuing the transfered connection.the incharge/boss of service has given at least 6 appointments and never entertains and sends back.Now he is not available and as per employes working the form submitted has gone missing and they are giving date for next Friday that's too without any assurance of the form getting back.as per employes working he is very busy meeting & will return only on Friday 23 Aug 2013.Please note that I am trying for the transfer of gas connection from last 18 days and have shifted to Ahmedabad one month back and can any human with heart can understand how I am surviving without Gas connection

I booked my refill abt 29 dys back but till now i have not received my Refill. one time bill was produced and delvery was ensured within few dys but sorry it was never delivered. then i contactet my deler Monaka Enterprises and i was told tht refill will be delivered to u vry shortly, but till now it is not delivered and even distributor is not attending my calls and toll free number is also not active. Please help me in getting the delivery of my cyl. at the earliest and also ensure tht the dealer is attending the calls of its customers. thanx. Rgrds.

This is V. Ravichandran (Customer number:33295)we have been booked the cylinder on 18th July 2013 and we got a delivered message on 28th of july but they have delivered the cylinder today only also found Cylinder leakage.Usually the the cylinder used to come for 40-45 days but this time the cylinder has come only for 25 days due to cylinder leakage.So please kindly insist the agency(Ganesha agency) that this mistake not happens next time.

Yours Sincerely,
V. Ravichandran

my previous gas cylinders ran for about 6 weeks(22.4,8.6,24.7) but surprisingly the last one(supplied on 24.7.13 exhausted within 20 days without any extra cooking It is only possible when the cylinder is partly full. Pl. take appropriate action.

supriya guha
con no.102025

IBP Petrol pump on RT Nagar Main road has shameless/rude vendors working.

I experienced the same thing a couple of times, I decided not to visit them again..but due to some unavoidable situation I visited them today and it happened again !

I asked for petrol of Rs.200/- clearly and loudly. He filled in for 50/-, I said Boss I asked for 200/- and He started from 50 and I said to him that you cheated me and he was taking all nonsense with the other customers that he filled correctly.

I went in to the managers cabin, he opened their transaction report online and told me that he filled for Rs.200 by showing me some transaction. I asked him the transaction on the bill and report is different, he says that is random number. I could not fight with them, as they keep talking in kannada. I try to talk in Eng/Hindi, They do not talk in either langauge.

and the most disgusting part is the smile on all the workers face (they smile looking at each other, that they are not caught).

People should boycot this IBP petrol bunk in RT Nagar main road...by spreading through social media...

Dear sir,
In salem District vazhapadi taluk near singapuram sethuramaiyar charitable trust petrol bunk is cheating the petrol and diesel consumer by the way of giving the decreased volume. Not only the particular bunk most of the all bunks in this surrounding is doing this mistake. kindly take remedial measure the protect the consumer from the cheaters.

thanking you

Respected sir/mam,
I would like to inform you that myself Dhaneshwari w/o shri tek chand jain is a connection holder.The dealer of our place had cancelled my connection without any prior information although I had completed my kyc earlier,due to which now a days I am facing many problems.
It is my heartiest request to you to please take necessary steps regarding it.I will be highly obliged.
Thanking you
yours obediently
Dhaneshwari jain

Dear Sir,

We are holding an Indane gas connection , Consumer No:6333 under the name Radha Kumari with Indane Gas Agency, Sandhya Flames, Aranmula, Kerala. We were refilling the cylinder regulary and last refill was done in March 2013. However; now the connection is deactivated saying that refill is not done in past 1 year. The agency is not ready to accept the form to reactivate it. For the past one month we are trying to get it reactivated. Even the customer care is helpless(complaint No:983725). Kindly do the needful to reactivate it.

Hi ,
I am consumer of Indane Gas under distributer SHANTI INDANE from last 6 months and requeted for refill booking 3 times till now and each and every delevery distibuter is making haras in delevery of filled gas and last time taken 15 days in delevery and now from last 15 days we are waiting for delevery and keep calling all concern people but not having any positive response and we are forced to use other means for cooking so requesting...

Indian Oil petrol pump - KAVADIGUDA cheating in filling petrol.
they divert people attention and jump the reading.
In my case I stopped at kavadiguda petrol for refuel and asked for 300rs worth of petrol and one the person with the cash bag asked me to fuel 340rs ( that's how he diverted ). he fueled with out showing reading

I have a gas connection which consumber No.is 13454 S.V. No. [protected], dated 24.10.2009, my real name is Dwarka Prasad Sharma, but Company send the slip Dwarka Prasad Trivedi, My aadhar card No. is[protected], My voter Id No. is NMU1200807 of the name of Dwarka Prasad Sharma s/o shri Narayan Prasad Sharma,

In my distributer book no. 1442689 is already showing my name 'Dwarka Prasad Sharma', but incorrect name shown in the slips 'Dwarka Prasad Trivedi'

Please check your record, and correct the surname Sharma in place of Trivedi,

Any further information, May be please contect on my phone noumber as above