Indian Oil Corporation [IOC] Complaints & Reviews

Agency of Indane Gas - AMAR INDANE GAS AGENCY, MAIN ROAD AMINAGAR, SARAI, India, is not bothered to attend phones, doesn't care for honoring bookings, is selling cooking gas in black, is indulging in malafide business practices. Is anyone there to to listen? IOC is a public sector company, so it doesn't matter if it looses business. Is there any statutory bodies who can take care of a genuine customer who use hardly a LPG cylinder in a month
THE AGENGY OWNER GIVE BRIBE TO THE SALES MANAGER MR PRAKASHAN TO NOT LISTEN THE COMPLIANTS OF THE CUSTOMER ANT AT THE TIME OF INSPECTION HE COMES TO AGENCY ANT TAKE THE MONEY AND GIVE THE NAMES OF THE CUSTOMERS TO THEM AND GOES BACK AND ASK THEM TO BRING THE DOCUMENT AT HIS HOUSE AND SOLVE DISTRIBUTOR COMPLIANT MADE BY THE CUSTOMER WITHOUT CUSTOMER KNOWLEDGE.
AND SAYES DONT GIVE THE NEW CONNECTION BILLS AND OVER CHARGE THEM SO I REQUEST U TO SEND THE TEAM OF OUT SIDE OFFICER WITHOUT GIVEING ANY INFORMATION TO THE DISTRIBUTOR AND THE SALES OFFICER.THANKS

Dear Sir/Madam,
I have a gas connection no. 12340 from Dikshit Gas Agency since 1990 but recently this agency has started harassing the customers like us. Though they have since long had this practice of taking out gas from cylinders but they have not ever stopped supply of cylinders to customers now they have started to stop the supply of cylinders to customers and sell cylinders at a higher rate to same customers through black market. I would not be the only customer suffering at their hands but many people have been forced to buy cylinders through black but all of them would not write to you or complaint anywhere else.
Not all the people are capable enough to buy cylinders from black market as they are very expensive please pay a heed to their suffering and take action against this agency. People from the said agency openly take out gas from cylinders meant for supply to customers. I am surprised on what basis agencies are given to such people for whom considering their personal profit is much more important than thinking about how would a poor person get his food without gas. I might be capable enough to buy cylinder through black but how can they be so irresponsible not to think about the poor people. They are corrupt because they would have got this agency through political connections and thus they have been given license to loot people. It is hard for me to understand on what criteria such people are given gas agencies just because they had political connections.
Has the corruption gone to such level that even private companies or even PSUs have now started to blackmail people. Even if the government starts giving subsidy directly to the customer’s account these people have got the way through as non subsidized cylinder costs around Rs.850 but the black market rate for a cylinder is Rs. 1100 so that means they can still have business. Steps should be taken so that if a person is not having a gas connection he should be given the non subsidized cylinder but that can only happen if agencies such as Dikshit gas agency are punished and people who are deserving are given agencies. I do not know what criteria makes a person get subsidized connection and why it is such a lengthy process but atleast every Indian citizen can get a non subsidized cylinder as he is not getting any subsidy but assumingly only giving some profit to the gas companies.
Lastly only hoping that me and other consumers get justice.

Thanking You,
Kanti Devi,
W/O Kartar Singh Nagar(connection no. 12340)
R/O, 184, Village Khichripur,
Delhi-91

This Dikshit Gas Agency based at D-38 NAGAR MARKET,NEW DELHI,Delhi,Delhi,DEL has illegally stopped supply of gas cylinders for many homes and have not paid any heed even after multiple complaints as I doubt they have been doing black marketing of these cylinders. Innocent families are suffering at their hands. Please request you to take relevant steps and initiate inquiry against them so that innocent family like us do not suffer....

I had applied for new connection on 24/4/13 at poornima gas parakode,adoor,pathanamthitta ,kerala and they told me if i'm taking gas stove with that, today or tomorrow they will give connection but i was having one stove so i didn't purchased.i gone there so many times for my connection but they are telling excuses.On 9/05/2013 again i went there and get back my application form .i'm attaching the same.without purchasing stove they will not give connection.i had complained online to indane also but no use.

I have applied one gas connection through online on may 11 ,but up to this day,there was no any response and i make a call over there ,now they are telling online biooking is not accepting ,you have to come and book here ,I'm attaching the mail with reference number

i am facing the Inadane gas service delivery issue ,
booking cancelled by giving the reason that there were no person at home which is not true ,the gas agency is lying and they are doing illegal means by harashing the customer and bad responses
agency name Veena Gas Servive
julena ,near new friends colony
[protected]
customer numbe 41200
booking number[protected]

Respected Sir/Madam,

We wish to you inform that, this is my mother name of a indane gas consumer number 7226. most of the service boys collecting the billed amount and additional charges of 15 to 30rs. are taken. So, we kindly i requested to reduce this type of activities and billed amount only given door to door delivery services are provided to all our customers as soon as possible.

Thanking You.

Hi. I am a indane gas customer agency of Natraj enterprises yelahanka.

I would like to complain you that their service is too bad, even response also. especially that ladies telephone operator.

and also i am trying to connect that agency through telephone. that numbers telling busy busy. since from 15 days.

how can i connect with this worst service. please do favor with me.


Thanks

I was forced to buy stove and other accessories worth 3000 INR with a new GAS connection as i was informed that gas connection will be denied, agency name: Priyan agency, Pondicherry (Indane distributor),

I wanted to register a complaint against them for forcing me to pay and have to get the refund for the stove i had to purchase form them.


Thanks
[protected]@gmail.com

I am a consumer of Indane cooking gas and staying at Palakkad in Kerala. The agency which service me is Yemkay Gas Agencies,12/679 College Road, Palghat (Phone number[protected] or[protected] My consumer number is 72639. I registered my request for refilling of my cylinder vide reference number 1878 on 23 May 2013. Despite the availability position being comfortable the agency is not keen on timely supply.

The most pathetic and painful situation is the rude behaviour of the staff and in specific of Mr. Aneesh of the agency. He speaks in the language of "I DON'T CARE IF YOU COMPLAIN TO ANYONE YOU WISH" which as a customer I cannot accept.

Grateful if you could look into the matter and revert back on the action taken please

Thanks

Dear sir
In jaora the Bholenath gas agency never attened the phone for booking the LPG cylender.
Being the senior citizn and deased person we are unable to go to Agency's office every time.
Their supply is always too late.
Please take neccessary action.
Manohar chine
service no. 1033

Hi,

This is regarding transfer of my gas connection from Delhi to hyderabad, I sumbitted the documents to B.R. Gas agnecy 2 weeks back in chanda nagar hyderabad. They are not providing me the gas connection, everytime I go their they say that server is down from last one month so we are unable to process your request.

Please look into this.

Vivek

GAS CYLINDER LEAK, - AT RESIDENCE IN k k NAGAR. CHENNAI 78- CONSUMER NO-

SHOCKING AND SURPRISING, IN CASE OF EMERGENCY UNABLE TO REACH THE AGENCY PEOPLE- EITHER LINE IS UN RESPONDED / OR ITS CONTINUOUSLY BUSY. WHERE DO WE FIND - IN CASE OF EMERGENCY- THE PHONE NUMBERS.??

THERE IS A NUMBER PRINTER ON THE GAENTS RECEIPT, AND WHEN WE CALL UP THEY SAY IT IS DIFF AGENT AND THEY R NOT BOTHERED.

WHICH STATUS OF COUNTRY WE LIVE IN?

Gas refilling booked through indane online gas refilling system.Received message for booking 297443 cash memo 15765 generated before one month but didn't get refilled cylinder till 30/05/2013.Within this period I contacted with the agency five times by phone and on 28/05/2013 I directly contacted with the agency to get the cylinder but it was in wain have two cylinders and both of them where empty and I have no other way to get the refill cylinder so I humbly request you to get the cylinder at the right time according to the booking order.

Consumer number 53020
Name of consumer: Radhakrishnan
Address: Anaswara omassery
Pin: 673582
Phone:[protected]res)
Mob:[protected]

IOCL's Madhavi gas agency has given us consumer number which we are trying to link with aadhar card. When the number is entered in this website (https://rasf.uidai.gov.in/seeding/User/ResidentSelfSeeding.aspx) , its showing that our consumer number is invalid but we receive the cylinder using the same consumer number. Due to this problem we are unable to link aadhar and LPG.

I have applied online as Mr. Santosh Kumar Tiwary for new connection. In verification mail My Name was Mr. Santosh Kumar Tiwary. my request reference number is N[protected]. But in New Booking connection confirmation mail my name is given Mr. Santosh Tiwary. New Booking Connection number is SL69 Number [protected] and Due to this i face problem for obtaining new connection. I have already submitted complaint to Indane Gas on 26.04.2013. Indane provided me ref number 908112 but entertained after 26.04.2013.

SIR, My name is Abhay kumar singh s/o. Umashankar singh, Adersh shishu gyan mandir, aamghat, ghazipur-233001(up.) as indane gas conecsion no.3371382,consumer no.PGA-11862 date10/02/2001 is ishu. they are also right my gas pasbook,gas conecsion paper & office lasser but only office mistake computer on my name, i am very riqest to office staffe to right name on your computer they is way ricive to gas but office staffe is bage to amount to me right name . Please sir my complaine acsepting.- thankyou Abhay kumar singh Mob.no.- [protected]

I'm a Indane Gas consumer (Distributor Name: Shankardev Gas Agency). My consumer no. is 02815. My name is wrongly put as SYOJ SARMA in your records. Please rectify this at the earliest to my correct name which is 'Soyuz Sharma'. You may check the documents I've submitted to you to confirm this. Kindly update my address also, which is 'House No.5, Sachal Path-VIP Road bylane No.1, Near Nagaland House, Behind City Heart Offset, Six Mile, Guwahati, PIN: 781022, Assam' Thanks and Regards in advance.

Soyuz Sharma

Indane gas distributor "M/S Contai Indane" is doing fraud with every domestic consumer who avail government subsidize cylinder. they doing it by withdrawing gas on behalf of any consumer and selling it in open market with huge price. the consumer is fail to get his/ her subsidize cylinder in time. when i ask them about it they just dishonor me very badly and they saying they will do it regularly. i can do nothing to prevent them...

Hello,

This is in regard to a fraudulent activity happened with me today morning, around 8:00 AM while fueling my car at agara indial oil petrol Pump.

There were 2 staff members.I asked one to fuel my car of 1000 RS. They set the trigger for 200 and started filling, I questioned them as I had asked them to fuel 1000 Rs. For which one of the staff member replied - 'He would again set remaining 800 Rs. When he was setting 800,another staff member came near my driving window asking for cash or card' to engage me. But still I managed to look from the corner of my eye - Meter started from 200 and stopped at 800 Rs. I was shocked...I panicked and questioned them ...for which they answered 800 + 200 they have filled....When i repeatedly said I did see it from my own eyes..Meter started from 200 only....They fueled another 200 Rs petrol...but didnt give me receipt even after constantly asking for it.


What kind of people indian oil is hiring..??????

This incident is a question to indian oil's service and management..
after going through this incident I searched on the net and found several article's on indian oil fruagery.

I urge you to take strict disciplinary action against attendants at that petrol pump who were staffed for that slot in the morning.

And please keep me updated on the actions taken.
So that they don't fool other people as well.