| Address: Gurgaon, Haryana |
Golden gas service (dealer code 103834),palam vihar gurgaon, an agency of Indane, supply gas cylinder to us vide customer consumer no.850128. Government have sanctioned 5 gas cylinders at subsidised rate to each consumer. I was supplied 3rd cylinder vide cash memo no.10060 (Order no.91690) DT. 15.1.13 for Rs.935 instead of Rs.415. On enquiry I was informed the excess am to be adjusted in next bill. It was not done in bill no.5289/13141 dt. 8.2.13, where I have paid Rs.415. Complaint lodged with indane vide reg no.843650 dt. 2.3.13, but no response. Today 5th cylinder supplied vide bill no.12987 Order 7824) dt.16.3.13 and am charged is Rs.415, without any adjustment of excess am. paid on 3rd supply.
JC Sachdeva, J-988, Palam Vihar, Gurgaon (M [protected]).
Aug 13, 2020
Complaint marked as Resolved
I had surrendered my cylinders and regulator at Chennai to your dealer M/s Taas Gas Agency on 26th Nov 14 against my connection no:[protected]Indane).
Simultaneously, I had received the transfer document on the same day.
While we produced the same to HP Gas agency at Thane, they had checked online and had communicated us that the transfer had not been updated online. After lots of request also, they have not given the connection.
Being a user, I had completed all the procedures.
Now, I am suffering a lot with my family as after producing the proper papers, Asirward Gas Agency, HP Distributer had refused to give connection after also I had paid the entire amount ON 06.12.14.
We are repeatedly calling Taas Gas Agency, C to issue a clearance letter and update the same online. Till date, no response. I had put a mail also. No one is bothered to response.
Now they started disconnecting my calls of mine.
PLEASE NOTE THAT MY ENTRE FAMILY IS SUFFERING DUE TO YOUR INTERNAL PROBLEM.
REQUEST YOU TO KINDLY HELP.
Thanks & Regards,
Biplab Kumar Das
Mobile: Chennai: [protected]
Thane: [protected]