Indian Oil Corporation [IOC] Complaints & Reviews

Dear Sir,
we are the customer of M/S BR GAS Agency since more than 5 years.
We have faced the problem that while taking delivery of the cylinder my mom noticed that gas leakage smell was coming and refused to take that cylinder, but that delivery boy tried to convince my mom to collect the cylinder if not he wont change are bring the cylinder at our door steps.
Also delivery boys are not ready to weight the cylinder. Why we don't know.
customer no 38772
[protected]
booking no 462836
[protected]
cash memo no 3473
[protected]
cancelled
the same day the argument with the delivery boy.
[protected]
re-booked no 470456
and also we are suspecting that delivery boy are done any cheating like removing gas from cylinders before delivery.
kindly do needful to the customers like my mom who are staying alone at home..
Thank you & regards
madhusudhan

indane gas consumer no. p 35778 pradeep enterprises .They not attend phone yet ringing well so have to go to book refill then colect cylider from depo.please booked it and deliverd at home.

Dear sir
i am customer no 11023 in modern gas agency vineeta devi i got last few months gas by your wander is not weighted as per details on cylinder even we say various time to agency but they not give any satisfactory action even they not change there delivery man sher shingh again
after this complain they even not receiving phones for booking so kindly give attention on this complain and provide us better service . today also i
open cylinder ceal but it is blank.
your customer
Vineeta devi

SPARE CYCLINDER WHICH HAS BOOKING NO:9660 DATED :25/4/2012 WHICH WAS DELIVERED DATED:03/05/2012 , ALTHOUGH IT WAS A SEALED CYCLINDER IT WAS USED ONE I.E ITS EMPTY & FINISHED IN A WEEK. WE BELIEVE THE COMPANY /BRAND , WANTED TO KNOW WHAT ACTION YOU WOULD TAKE ON THE DEALER/DELIVERY MEN TO AVOID THESE SITUATIONS.IN WHAT WAY CAN I GET BACK MY FULL CYCLINDER. BELOW IS THE GAS AGENCY WHICH SUPPLIED .

SRI SAILA GAS SERVICE,MIYAPUR,RR DIST.

LET ME KNOW WHO IS THE RIGHT PERSON/DEPT TO GET JUSTICE.

Consumer No. 31100 of Sai Chitra Agency, MGR NAgar, KK Nagar had delivered gas cylinder last month ( July 2012). When i had connected the same this month to my surprise the cylinder is weighing like its empty.It came only for 3 days.The new cylinder when booked will come only after 20 days time. Meanwhile the concerned are not bothered about the faulty or speedy delivery of the next cylinder. I hear very rude & lazy answers from the concerned regarding the same

I have been at IOC petrol pump opposite to anand vihar New Delhi on Friday 17th August 2012 at about 10:10 pm. I just requested the staff to to do fuel tank with full, i was continously watching the meter and everything was ok, but the staff man just distratcted my mind saying that my tyre has a nail in it, I just bend a little to see, he just did some signals to another staff standing near the machine from where petrol was being filled into my car, as i went back in about 10 seconds, he said your car is full and you need to pay 1815 Rs, I asked him to do complete 1900 Rs, he said it is not possible as the car has do a autocut, while I was very near to my car, but could not listen to any sound of autocut, and I requested him again to fill upto round figures as i dont have the change, also I wanted to check if he has done something. But despite all this he just forced me to pay the amount and leave, I asked for the bill but he refused that their bill copy if finished. Even I could see that all the staff about 8 persons are accumulated at same place and asking me why I am not moving my vehicle. It was a tragic experience for me, however when I started my car, I could see my fuel indicator was not at the full status , it could be full aith the amount I paid, as normally my fuel tank is full in 24 Rs and my car was having good petrol of about 700 in my car already.

I would like to request to check with dealers despite of so much hike why these things are happening. In fact I feel pity for those who just keep sittiing inside car and order for fuel filling. I was taking petrol from the station since 5 years, and now I can understand that how much he had done similary in past as well.

Please investigate.

Thanks!

warning: *** Indian Oil Petrol Pump @ LB road , Indiranagar, Adyar ***

Indian oil outlet on Lattice bridgeroad, Adyar

Merchant ID : [protected]
Name of retail outlet : Venkateswara High Way Fuels
IndianOil Dealer
Address :
60, Lattice Bridge Road ,Indira Nagar,
Chennai ,Tamil Nadu
600020
phone :[protected]

The Indian Oil outlet on LB-Road , Adyar is a busy petrol station in the neighborhood.
The employees of this outlet perennially pilfer petrol , pockets and peace of their customers .
i have been cheated by them a few times and mostly avoid going to their place to refuel except in emergencies.
many of my friends and neighbors have also been deceived by their gimmicks.
they never reset the meter for every new filler, and the readings of the previous filler is being
added to the next filler and they earn easy money this way and the customer gets less fuel for what he pays.
they also distract the customer in teams or two, when the fuel is being loaded ,one would in the
garb of offering advice for the vehicle, pass some randomly absurd comment on the vehicle in tanglish
and the other one would have set the meter to an amount much lesser than the demanded one
and show he has already filled the tank ,hence forcing the customer to again fill for the remaining money
which is the only fuel that enters the fuel tank. i have caught them red handed many times and they pretend
like they have heard me wrong and apologize .And the management whom i had alerted of this issue have never
taken any corrective measures . i believe they also would be in hand and glove in this robbery.

these practices have been observed by me as early as 2008 and it is still prevalent and i am sure it is
going even after being reported on several online consumer complaints forums .there are also other complaints of
adulterated fuels being given in the same fuel station . i urge the concerned authorities to take the corrective measures.

mein ravikumar gupta shalimar gas agencies ,block bf shalimar bagh seCUSTOMER VERIFICATION SHEET FOR SUBSIDIESD DOMESTIC LPG ka form lene gya vha gas agencie walo ne mujhse is form ke 10/-rs. mange to meine unh se ye kha ki ye form to freeof cost hai vo nhi mane or mer se 10/-rs. le liye ,fir meine indian oil corporation custmour service cell pr call ki or menie unhe btaya ki aap ki shalimar gas aggencie CUSTOMER VIRIFICATION SHEET KE 10/-RS. charge kar rhi hai to custmoer caer ne mujhe kha ki hmari company ki traf se iska koi charg nhi hai or unhone mjhe COMPLAINT NO.577745 DIYA OR KHA KI IS BAARE ME HMARI COMPANY SE AAPKO 48 hrs. ke andar aap ko bta diya jayega ki shlimar gas aggencie ne aap se ye chrges kyo liye hai, pr mujhe 10 se 12 din ho gye company se koi reply nhi aya .PLEAS SIR IS BAARE MEIN MERI AAP KOI HELP KRE .my indane gas customer no. is s 5130
REGAURD,
RAVI KUMAR GUPTA



Read comments

Dear Sir,
I am the one of your customer and my consumer No. C 90335 pertains to Captain Gas Service, Sector-12, Pratap Vihar, Ghaziabad. Sir, this is my complaints against the above agencies. I am facing the problem regarding non-delivery of domestic gas cylinder in time, their service is very poor, non-co-operation and arrogant behavior with the customers. Whenever the customers approach the agencies they never reply in polite manner. So, I request you to take the necessary step. Please take immediate action against the agencies and punished the agencies WITH REGARDS YOURS CUSTOMER Suneet Kumar Consumer No. C 90335.
I booked my Gas on 30.07.12 & booking no is[protected] at home delivery. But as per alert the message on mobile, shown his delivery date on 18.08.2012 without delivering the cylinder. No body of my home had signed the counter foil of Gas Delivery slip. I talked over phone several times by then and as per promise they have not delivered the gas till to date and deferring their dates frequently for supplying.
Kindly sort out this problem and deliver the gas immediately.

SUNEET KUMAR
Consumer No. C 90335

sir. my self b tech student in ajmer in bhagwant university ajmer and i am living in a privet room since 2 year. i want take a new conection of indian gas but the agency could not help to give me gas conection. iand my home town is mughalsarai chandauli up. i have oll document for geting conection. which as fallows
1 voter id
2 driv licence
3 ajmer bank account details
4 pan card
5 aadhar card
6 up rashan card
7collage bona fide certificate
8 land lord kiraya nama ( cort afid devid)
so i want to know that am i athorise to get connection or not also i am indian . please help me for get a new connection. thanks

my name is anil kumar swain a xtra rewards card holder of your company from above 18 months. till the date i have no information about my points. I always fill fuel at moharana filling station ,soleie, danagadi,jajpur .so i want to get the information about my rewards point and then i can take my rewards as for the company rules.so as soon as possible please send me the information by letter to my address or email to the address [protected]@gmail.com.mo no-[protected]

sir the gas lenders are collecting Rs.30 more than the billed amount as service charge . I think we are subjected to pay the billed amount and we can give tips if we are willing .The billed amount is 389.96 and i am paying 420/. do i have the right to oppose this .Are they paid for distributing the cylinders or we are supposed to pay the delivery charge .I just want to know my right....

This is to inform you that i have booked a gas connection in the name of Vaneet Kumar, Kishore Nagar, Ludhiana from Indane Gas Agency, Near Samrala Road, Opp. Axis Bank Ltd, Ludhiana vide receipt no. 6887 dated 03.03.2012. Company told me that your connection will be issue within 3 months and we will call you on your mobile. After passes 3 months i have visited his office for connection but they have not give me proper reply. Now 5 months have been passed no connection has been issued by the co. I have urgent need of this connection. So I would like to request you that please take a necessary action in this matter. I will be highly thankful to you for your extreme co-operation.

Thanks


Vaneet Kumar

Dear sir,
Mera nam shambhu saran baranwal
Vill+post- kaparwar ,Deoria ka rhne wala hu.
Mere aur mere patni ka nam do gas patra hai.
Mai chahta hu ki mere nam ka gas patra mere bete ke nam transfer kar diya jae kyoki mere bete ke nam rashan card hai .
But barhaj gass servic is kam se sahamat nahi ho raha hai.
Aur bhaga de raha hai.
Sirhum garib aadmi hai aur pariwar bara hai.

To,
Sr.Mktg Officer,
IOC Ltd.,
My Self Mr.D.J.Bhatt,a old customer of IOC,Indane Gas, since one week I try to book my gas cylinder by telephone,no one can take care to book,everytime engaged tone or when connect,no reply from your authorized agent,Apna Bazar Ltd,Nr.Mandavi,Vadodara,Gujarat.My Cusomer No:22218,D.J.Bhatt,7,Kedarpark Society,Nr.Rutuvij Complex,Makarpura Road,Vadodara-390009,Contact No:[protected],[protected](R).Please do the needful & Oblidge.I am tired from Apana Bazar.
Thank Youji,Awaiting a favourable need & reply from you.
D.J.Bhatt,Vadodara
Dtd:17.8.2012

Recently about a week ago had filled normal diesel worth 1000rs apex 25.4 litre fro Mann Motor works tinkoni BATHINDA in to my new hyundai Veena and to my surprise the average dropped to merely 5km/litre and managed to reach 9/km/litter from previous mileage of 17.5/km/litre local
I have spoken to local hyundai dealer and reached to onto one verdict that definitely something wrong with htthe diesel went to manner petrol pump last night to speak to some manager but none wad available and asked about the complaint book even that was not available.
if this practice of mixing of diesel with some cheap alternative then its shame for the management if its done with their knowledge otherwise it should nd investigate because innocent public is suffering and getting their expensive cars ruined due to sheer greediness of these service stations

i k. leelavathy advocate practice in madras high court,i want to submit is that deepa gas agencies, 93,gangadeswarar koil street,purasaiwalkam,chennai-84. i was perment customer, customer no is 08049, we have booked 06/08/12. it is comes on 13/08/12 at 13.13 p.m. on that day i and my son gone to court,but my daughter is at home. so she received gas on 13/08/12 at 13.13 p.m. the gas rate is Rs.386.50, so she given Rs.400 to the gas delivery boy, she asked remaining blance amount for that he has been used unparliamentary words and fleathy language and also he was say that i will not give to u remaining balance amount and demand 100 Rs extra amount otherwise i will do u something, so my daughter fear and rang to me. i immediately reached to my home. that delivery boy seen me and my son he ran away.
so, please sir, immediately take seveior action against by the deepa gas agencies and delivery boy.

k.leelavathy,advocate
13/6,perumal 1st street,
purasaiwalkam,
Chennai-7. yours sincerely,
k. leelavathy,
advocate
13/08/12

Dear Sir,
i am seeking lpg second cylinder from gruhapriya gas agencies chittor and i paid postal charges but gruhapriya gas agencies not alloting the second cylinder and moreever this agence without our knoledge them selef they are book booking my number and they taking filled cylinder in my name but acutuvaly i have to get filled cylinder black market please avoide system
Hence i requisting you to kindly arrange the second cylinder
B.venkatesulu
connection NO 1469
7/33-C, Santinagar,
Bangarupalyem, Chittoor dt A.P
email id : [protected]@rediff.com
MOB: [protected]
[protected]

I HAVE INDANE GAS WITH CUSTOMER NO 31234.PREVIOUSLY "ALAKA" CO-OPERATIVE STORE WAS THE DEALER AND OUR ALL DOCUMENTS WERE VERIFIED BY THEM FOR INDANE AS I WAS TOLD IT WAS MANDATORY.THEN WITHOUT OUR CONSENT MY CONNECTION WAS TRANSFERED TO "GLOBAL GAS" JAGAMARA BHUBANESWAR.NOW AFTER ONE YEAR ,MY PRESENT DEALER IS THREATENING TO DICCONNECT UNLESS I DO NOT GET MY DOCUMENTS ARE ONCE AGAIN VERIFIED.WHAT IS THIS VERIFICATION FUSS? ARE WE NOT GENUINE CITIZEN OF INDIA?WHY THIS THREATENING CALL BY THE DEALER?I AM STAYING OUTSIDE AND MY WIFE CAN NOT GO.PLEASE ADVISE HOW TO DEAL WITH THIS "GUNDA GARDI"BY THE THE DEALERS AND WITH THE CONSENT OF INDANE

BASANT KUMAR MALLICK
CHIEF MANAGER
STATE BANK OF INDIA
GUNUPUR
ODISHA
RES-61, KHANDAGIRI VIHAR

BHUBANESWAR
[protected]
basant.[protected]@gmail.com

SURYAA GAS SERVICE INDANE GAS DISTRIBUTOR 98 METTUPPALAYAM ROAD GOUNDAMPALAYAM COIMBATORE 30 COMPLAINT NO 19 DATED6-8-2012 cosumer no 30526 P.KAMRAJ leaked cylinder not replaced in spite of request through phone and personal appearence.