Indian Oil Corporation [IOC] Complaints & Reviews

Dear Sir,
This to bring to your notice that there is a gas leakage in the Gas Cylinder this day. The leakage is with too much pressure. It's really pathetic that emergency customer quiries and phones related to Gas Leakage are not at all attended even after several phone calls.I have been trying the Emergency Number from early morning 5.30 AM and no one is providing correct information and most of the calls are unattended. I have 3 years old baby we could't provide him milk because of this reason. The baby was crying till 9.00 AM and I got some food from nearby hotel.

Even Tool free number also we tried and no response.

I want to ensure not to happen with any citizen of India. Please let us know what action need to be taken for this.

Our gas agency is TR Gas at Mattanur ( Kannur - Dist ) we regularly face problem in getting our booked refill cylinder.
This time we have booked for our REFILL Cylinder on May 2nd ( Booking number : 316 ) till date we have not received, Completed 73 days , We have been instructed to book for the second cylinder only after the first Cylinder is replaced, As instructed we did the booking, Till date we have not received the refill cylinder, we do repeated calls , but of no response.
Today our cylinder is empty and now we will have to depend on fire wood or electric appliance,
Why should we depend on the above when we have two cylinder's.

Our Gas connection number with TR gas is : 44377 ( Nr Aravindan ) Prashanthi , Kanhileri PO, Mattanur.
Contact number : [protected]

Kindly take necessary action and let us have the feed back.

Thanks
Aravind

hello,
i am file a complaint to indian oil company.the honable indian oil company have alot a new petrol felling station in village-bela,teh.-chamkaur sahib ,distt-rupnagar (punjab).for this alotment the indian oil company give add a daily news papers. and many peoples file for this petrol stations. the indian oil company which add given in news papers in this add the company written properly need a land for petrol stations place from CHAMKAUR SAHIB to BELA on road.this add was given by indian oil company.

The has person apply for this petrol stations whose name is PARAMJEET SINGH LAKHEWAAL . this person was already onwer of old petrol stations land & this land is a disputed land. this old petrol station was many disputes created on past times. on this time this petrol station is closed by company & the repoation is this petrol station is not a good.the dispute on this land running countinousely but unfortunately for this add apply by PARAMJEET SINGH LAKHEWAAL and show same disputed land (old petrol satation site) show for new petrol station.the khasra number,khata number & masteel of this land is same. and this old petrol station land situated on RUPNAGAR - BELA - MACHIWARA road .but the indian oil company need a land for CHAMKAUR SAHIB - BELA on road.


MAIN FACT'S OF COMPLAINT

1) The person who apply for a new petrol station is already owner of old petrol station land which is disputed land & petrol station is closed by company for mutual dispute.
2) The person who apply for a new petrol station :-the old petrol station which is closed by company. same old petrol station disputed land is attached for a new petrol station.
3) dispute continousely running on this land.for this reason the company closed this petrol stations.
4)This disputed land situated on RUPNAGAR - BELA -MACHIWARA road .but company need a land on CHAMKAUR SAHIB - BELA on road. BOTH LAND ARE SAME
5)the khasra numbers of old petrol stations land and new petrol sation land are same.which petrol stations has alot by indian oil company.
6) disputed land owner old petrol station (which are closed by company )and new petrol station are same land ,which has aloted by indian oil
7) the reputation of old petrol station is very bad.then the company was close this petrol station for last 3-4 years.
8) on this same road KISSAN FILLING STATIONS (H.P) is closed by company in case of OIL MIXING
9) the land of old petrol station and new petrol stations land BOTH ARE SAME LAND
10) same khasra number and khata number of land.
11) which land has attached for new petrol stations is same for old petrol station land .
12)the name of old petrol station is BELA SERVISE STATIONS
13) RUPNAGAR - BELA - MACHIWARA road in this area with in 5 killo metter 5 to 6 petrol station before situated .
14) the old petrol station land onwer and the licence holder of petrol stations both are different.
15) the honable indian oil company has alot new petrol station on same land .

my motive is beware to indian oil company and also known to company for forgery and fraudable conduct of the party.

Cylinder not delivered
Dear Sir, .
We book our cylinder for cooking Gas with Survey park gas service in kolkata on 2th July, 12 and my Booking No.366074 and my Con. No.02209Now if we phoned they are not taking the call secondly out of 2 phones one is always out of order. Please see in this matter. At home cooking gas is over. We have to get food from hotel
Thanks
Binoy ghosh
34d south road
kolkata-75

Three Indane LPG Connections with single person
===============================================

Lalit Kumar Kansal, resident of 2, Prakriti-Vihar, D.M. Colony road, Bulandshahr (U.P.) is possessing three Indane LPG connections. Two of these connections are in the name of his late father Sh. Kedar Nath Kansal while the third LPG connection is in his own name. The father, Sh. Kedar Nath Kansal, has expired twenty years ago, in year 1992, but LPG connections in his name are still continuing.

All three LPG connections are of INDANE and issued by same Indane distributor, i.e., Tirupati Gas Service, Bulandshahr. Details are as follows:


Connection nos:
T-002203 - SH.KEDAR NATH PLOT NO. -2 PREKARTY VIHAR, D.M. COLONY ROAD

T-000373 - SH.KEDAR NATH KAUSHIK PLOT NO. 2 PREKARTI VIHAR, D.M. COLONY ROAD

6433 - LALIT KUMAR KANSAL S/O. LATE SH. KEDAR NATH KANSAL, PLOT NO. -2 PREKARTY VIHAR


I am lodging this complaint in the interest of Public Interest, as our Govt's policy to give atleast one cylinder to the common people. kindly enquire into this and arrange to cancel Lalit Kumar Kansal's unauthorised gas connections with a view to give it to needy persons atleast a cylinder.

Thanks & Regards
Rajendra Singh

To,
Sales officer,
Barauni.
Sub:- Complaint of non delivery of demostic gas.
Sir,
Kindly be informed about the consumer No. 12931 date-09/07/2012 . lodged in M/s Engineer Gas Service, Benta, Laheriasarai.
I regret to say that till date the delivery of gas has not been made to me.

Kindly pursue the matter and oblige


Your faithfully
SP Thakur
Laxmipur, Laheriasarai, Darbhanga.

Sir,
I had requested for a new gas cylinder connection at Spulingho, siliguri.
They refused to give one when I am having all the necessary document proof
Sir, Please Help

Yours Faithfully,

NO ACTON HAS BEEN TAKEN AFTER LOTS OF COMPLAIN OF NOT GETTING THE GAS CYLINDER IN A PROPER TIME SCHEDULE.SO ITS MY KIND REQUEST TO TAKE AN ACTION AGAINST - "RADHA RAMAN GAS SERVICE 72, GANGAPURI, PURBA PUTIARY, KOLKATA - 700093. I ALSO LIKE TO KNOW YOU THAT HERE THE GAS DELIVERYMAN NAMED JAGANNATH IS DELIVERING THE GAS CYLINDER ILLEGALLY TO OTHER CUSTOMERS. PLEASE I AND OTHER CUSTOMERS LIKE ME SHOULD BE THANKFUL TO YOU IF YOU TAKE AN URGENT ACTION AGAINST THIS AND MAKE THE SERVICE COMFORTABLE.

Our consumer no. is SP22095.

We have booked a refill on 28th May' 2012 vide booking no. 317143, but till date did not receive the delivery.
When I check the status of my booking, I am given the cash memo no. 8622 and also that my Indane distributor has cleared delivery of bookings made upto 17 June'12.

Now it seems to be a joke. I have made booking much before 17th June'12 i.e. on 28 May'12; but have not received the delivery.

I had to purchase a refill @ Rs.800 (from that so called BLACK market) as I cannot wait for the delivery without cooking for my family.

Cylinder refills are not getting delivered, but are very easily available at just double price in BLACK market.

It is clear that the refills are being sold at higher prices in the market and the consumers are not delivered on time.

My husband had left a complaint at Indane website more than a week ago, but there is no response at all. Seems that the people from top to bottom are united in this BLACK business.

Can anybody help me?????????

Arti

CYLINDER NOT SUPPLIED

Sir/Madam

Last month of jun 2012, I had booked a cyllinder with M/S Sheel gas Agency pootkla, delhi. My consumer number is 13911. Refill booking no is[protected] and cash memo 8419 genrated but Till date, the same is not delivered to me. I request you to please find out what is the problem that is the first time for me .

i booked a gas cylinder on 14/06/12 and till 04/07/12 i didnt received the cylinder. on 04th july i went to their office about the same and they told i will receive it next day. well today on 05th july their vendor brought the cylinder but it was an expired one having mark C-11. i told him to give me a cylinder which is not expired, then he told me that he has got all the expired cylinders only. i went down and checked it myself and found that all the cylinders he brought are expired ones. i refused to accept the cylinders. the vendor knows about it and so the agency also knows and in their full knowledge they are distributing these expired cylinders. so i want to file a complaint against the company INDANE and its distributor in my area for distributing expired cylinders.

TUCS, Tambaram is the distributor for LPG refill. My consumer Number is 1811. Of late, the cylinder is not delivered in time.
For the the last 3 or 4 deliveries they shown indiffternt attitude in delivering the cylinder.
This can be verified from the records as well.

We have a gas connection in my name (Srinivasan -39324) . New cylinder was connected on 01/7/12 at 1530 Hrs or so and the maid smelt some bad odour. so switched it off and disconnected the cylinder.....

From then on, I am frantically searching to lodge a formal complaint so that this can be attended to immediately.

As GAS leak according to me is serious especially with two 70 + and one baby hardly 20 days old , i am trying to get in touch with someone but in vain.

Unable to reach Jaya gas agency as all the four numbers are either engaged permanently or says out of order.

Contacted Just dial this morning ( 03/7/12) and they gave me two more numbers for emergency gas leak for Indane.

+[protected] & [protected]..believe me right from morning i have made atleast 2 calls to each one of these the first one ending 111 is out of service and the one ending 88 is ringing eternally .

I am very happy and proud to own a indane gas for domestic use!!!!

Dear Sir,
I am a LPG Indane Gas customer with Eehcloy Gas agency, Shillong. My consumer number is 11981, card holder is S. Dohling. I have booked for a refill for almost two months before. They had come twice after that to deliver cylinders, but we did not receive due to the shortage of cylinders. One thing I failed to understand is that every month, delivery used to get delayed by 2weeks or so, and we get to book for refill only 15 days after delivery date. This brings us to a very difficult situation. We had to exchange cylinders with friends and neighbours. Now my situation is, both the cylinders are empty. I have made many phone calls an on which date they would come, the replies were, 'Tomorrow', next week, call us tomorrow, cylider vehicle did not come, etc. We kept on waiting, took turns among ourselves to be at home in case they come. But, that was just wastage of time. I am sending this through my cousin's address.

Thanking you and with regards,
S Dohling
Shillong
Meghalaya

Hi ,

I booked my refill on 23-June-2012, but still my refill is not delivered to me and even
my online consumer id is inactive on Indian oil websites.earlier the distributor Sai Sew
Enterprises sold my refill into black market at hire price.I have the proof of sms and
refill delivery receipt as a proof.As per the Indian Oil norms refill is delivred to
consumer within 48 Hrs.But still i'm not received and my on-line Consumer Id is also
deactivated.My personal details is given below :-

Name :- Om Prakash
Consumer ID :- 10373
Address : H.No. 1019/7,Ground Floor,Jai Sairam Bakery,Near Radheyshyam Mandir,
Ward No.7, Mehrauli,New Delhi - 110030.




@Note :- My family and kids is suffred by this problems.


With Regards
[protected]

Hi
I am here to lodge a complaint on SRI MURUGAN ENTERPRISES , kumbakonam a dealer of Indane gas.I have booked for a cylinder on 22.05.2012 and my customer number is 15998 .But till date i dint get the cylinder till now. When i called the dealer number i got a reply that my booking has been cancelled on[protected] , telling the reason that door has been locked. I don know how come this happen , when i have never left my home locked and went out. Before i re-book the person who attended the call shouted and cut the call. this is not the first time . Getting rid of this . Please take steps to speak polite to the customer. Treat customer good. I can even lodge this same complaint to consumer court .

SIR
YESTERDAY ON 27/06/2012 I WAS COMPLENT AGAINST S.B GAS 120,MARWARI ROAD BHOPAL FOR MY RIFIL BOOKINH NO-217422 AND CASH MEMO NO-8547 NOT DELEVERD TO ME BUT ON LINE NO-ARE SAYING RIFIL DELEVERD TO YOU SO S.B GAS EMPLYS TODAYS COFIRAM ME OFTEDR COMLANT TO YOU SAME CASH MEMO AND BOOKING NO RIFIL SUPPLY TODAY POSSIBLE .MY CON NO-IS SB-22072
THANKS FOR ACTION AND HELP ME
DINESH CHARUPA

SIR
MY SELF IS DINESH KUMAR CHARUPA ,H.NO.9 MARWARI ROAD MOBIL.NO-[protected]/[protected]
SIR I AM CUSTMER OF DOMESTICS GAS OF INDION OIL CORPORATION AND HIS DEALER M/S S.B GAS AGENCY
120 ,MARWARI ROAD BHOPAL VERY CLOSED TO MY HOUSE
SIR MYCONSUMER NO-SB-22072
SIR I BOOKED RIFILBY INDION OIL CORPO ON LINE BOOKING NO-[protected] ONMONDAY 25/06/2012
SIR INDANE GAVE TO ME BOOKING NO-217422 AND SECOND DAY INDANE GAVE MR CASH NENO NO-8547 AND ASSURANCE ME RIFIL DELEVERD SHORTLY AND AFTER THIS 26/06/2012 AFTER NOON CAMPANY MASSAGE TO ME YOUR RIFIL DELEVERD TO ME ?

SIR TODAY IS NOW 27/06/2012 21 P.M I HAVE NOT YET ANY RIFIL AGAINST MY BOOKING THIS IS SECOND TIME SAME CASE WITH ME PLWASE TAKE SERIOUS ACTION AGAINST S.B GAS BHOPAL HIS PHONE.NO[protected]

THANKS
YOURS-DINESH CHARUPA

Dear sir,
i am the residents of village ramgarh dist-siwan named pradip kumar yadav,son of sri janak yadav,I want to take indane gas connection, chainpur distributor.But the concerned distributor say " The new connection is stopped recently here a new gas agency are to opened in ramgarh and from there u can get connection but not from here".I went there two- three times but not listen to me at all.I need gas connection.
But as far as i know they have give the new connection to some of people but for me like person the denied at all. Please inquiry regarding this matter as soon as possible.for ur convenience i give u the distributor phone no.[protected].
For giving me instant information u can use this no.[protected],[protected].
Thanks.

i am residing in bhavnagar gujarat. my consumer no. 03688

i book my cylinder as on date 11/06/2012 monday. at my distributor's code 118483 & name shree bajrangdasji indane, sardarnagar bhavnagar. he

told me u will get your cylinder within 7 day's.

i call to agency dt 18/06/2012, for supply cylinder. he call come here before 5:30 pm & gate your cylinder. i went there and wait 1 hour then he

told me your cash memo no. 2553 with delivery boy. u will get your cylinder tomory morning. yet today cylinder not received.

last received cylinder date, agency not booked next cylinder before 21 days.

he deliver late, and i get problem, so pl,z do needful in this matter.