Sub: Poor service & misbehavior by the staff of Yadu Indane Gas Sewa , D-33, Site-IV, Sahibabad Indl. Area, Sahibabad
Dear Sir ,
This is regarding my complaint against one of Indane Gas agencies Yadu Indane Gas Sewa D-33, Site-IV, Sahibabad Indl. Area, Sahibabad. We are not getting proper services from the agency . Inspite of getting the gas cylinder booked on 5th March.. I have not received the cylinder yet ( as on today -15th March ) . All their contact nos [protected], [protected] , [protected],[protected],[protected] , 2897697 & 2897698 are either switched off or they do not respond . Either these agencies are making money during the festive season ( HOLI ) & neglecting the consumers’ interest or just not bothered at all about any service standards .
My another grievance is that when my wife ( Shweta Srivastav ) enquired with their delivery boys Mr Somveer & Virender about the cylinder , who were found near society gate - they misbehaved with my wife by speaking in very arrogant & wrong way by saying – AA GAYA HOGA , GHAR PE CHECK KARO . When my wife told them that nobody is responding to the numbers, the reply was – HAMNEY NAHIN PATA, HUMARA DIMAG MAT KHAO .
This is not an acceptable service standard by any of the service organization like Indane & have severely put an question mark about the service audits ( if any ) . These delivery boys also need training in public dealing as they are the face of the organization & any wrong conduct would put a serious dent to indane's image .
Warm Regards
Nisheet Ranjan
C/o Shweta Srivatava
Consumer No 72553
Flat No C-2/4-2 , Lotus Pond Aptts
Vaibhav Khand , Indirapuram
Ghaziabad ( UP ) -20101 .Mobile : [protected]
Aug 13, 2020
Complaint marked as Resolved
With your SECULAR GAS AGENCY SCO 93 1st Floor sector 11 Panchkula. code-- 52/01/0911
My Customer ID is S17254
My complaint, this gas agency is not providing me DBC connection since 1.5 years
Always they are saying come with us after fifteen days i have visited many times thay refused to give me the connection. I want to know why ????
when i have every documents for the DBC
They are creating a problem I want to ask one question YOUR COMPANY DID NOT SOLD A SINGAL DBC CONNECTION TO THE CUSTOMER PAST 1.5 YEARS...
I will appreciate your positive reply
Indane Gas(IOCL) — not received Gas cylinder(16047)
Dear sir,I haven't received filled gas cylinder ,even after 14 days of booking,.My consumer no: is 16047. My Gas agent is Prem Gas Hari nagar.,
so please do needful.
Thanking you,
JD-35D,hari enclave,hari nagr,mayapuri,delhi.
RAM SINGH CONSUMER NO.Z-7305
V.P.O. Mandikhera Distt.Mewat
Mob.No.[protected]
SAHEED BIRENDER SINGH GAS AGENCY near petrol pump Ateli Mandi [M.Garh]
DEVENDER KUMAR CON. NO.16047
V. NEERPUR P.O.ATELI MANDI DISTT.M GARH.
MOB. NO.[protected]