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Indian Oil Corporation [IOC] Complaints & Reviews

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Indian Oil Corporation [IOC] reviews & complaints page 479

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G
gopal.kumar1975
from Gurgaon, Haryana
Feb 16, 2012
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Address: South Delhi, Delhi

Dear Sir,
I am a LPG Indane Gas customer with Sherawat Gas agency, devli, delhi and my consumer number is s-13341. I have booked for a refile on 07th feb.12 over phone. They replied that they will Distribute before 13/2/12. In person I explained the things to the agency and my 2 cylinders are empty due to abnormal delay, but they are not ready to hear anything and they are dealing the customers very bad. Now we are searching for other option that where the services is good. This is the think not only happen for me but all Sherawat Gas agency consumers. Please take necessary action. and i also had the word with the delivery boy of the same according to him he had finish the cylinder stock when the new stock will come he will deliver. even he is talking to us very rudely and doing loos- talk with my faimly members. i am fed up with this kind of service.

Till the date i did not received any conformation from the gas agency.......
kindly do the needful as soon as possible..............

thanks & regards,
gopal kumar
m. no. [protected]
Aug 13, 2020
Complaint marked as Resolved 

Sehrawat Gas Service — Delay gas delivery

Respected Sir/Madam

I have booked on 19.01.2011 booking no. 16236 & Ref. no. 480621. I request you to please sent gas delivery on urgent basis. till date note received gas so that I have faced lots of problem. Please sent gas as soon as possible.
Thanking you
Ramanuj
[protected] of Date:[protected]
To,
Mr. Indrajit Bose, General Manager,
Uttar Pradesh State Office-II,
Indian Oil Limited, E-8, Sector-1,
Noida, Uttar Pradesh.
Sub: Complaint of M/s Maneesha Gas Agency Bareilly UP
Sir,
I have a Gas connection number 36869 of M/s Maneesha Gas Agency Bareilly UP. They book riffle after 21 days from the receiving of old booked riffle. Now, I booked riffle on 22.02.12 but till date not received the riffle from the agency. I have given a complaint in writing on 01.03.12 to Mr. Pathak perhaps Area Manager of IOL Ltd. Bareilly Region Bareilly in-spite of this riffle is not given to me. Employee of said agency misbehaved me use to adopt such practice every time. All Customers Cell of IOL Bareilly are not cooperating.
Kindly look into the matter and relief me.
Yours faithfully,
Dated: 03.03.12
(Laxmi Kant Trivedi)
Maninath Prahlad Nagar,
Near Shiv Mandir, Bareilly
Mobile –[protected]
Copy for necessary action to:
1. The Executive Director (Consumer Sales), Indian Oil Bhawan, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai, Tel:[protected] Email: [protected]@indianoil.co.in
2. The Executive Director (Consumer Sales), Indian Oil Bhawan, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai, Tel:[protected] Email: [protected]@indianoil.co.in
3. Mr. B. S. Canth, General Manager, Indian Oil Limited, Indian Oil Bhawan TC - 39, V Vibhuti Khand, Gomati Nagar, Lucknow 226010 UP
4. Mr. Indrajit Bose, General Manager, Uttar Pradesh State Office-II, Indian Oil Limited, E-8, Sector-1, Noida, Uttar Pradesh.
5. Shri Satwant Singh, Executive Director (LPG), IndianOil Bhavan, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai Tel:[protected] Email: [protected]@indianoil.co.in
6. Shri M. Nene, Executive Director (Supplies), IndianOil Bhavan, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai Tel:[protected] Email: [protected]@indianoil.co.in
7. Satwant Singh, Executive Director (LPG), Indian Oil Bhavan, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai Tel:[protected] Email: [protected]@indianoil.co.in
8. A. N. Jha, Executive Director (Consumer Sales), IndianOil Bhavan, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai Tel:[protected] Email: [protected]@indianoil.co.in
(Laxmi Kant Trivedi)
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    S
    Sathish Kumar
    from Chennai, Tamil Nadu
    Feb 16, 2012
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    Address: Chennai, Tamil Nadu

    Dear sir,

    1. consumer No. 199 would like to bring to your notice following irregularities in supply of refill through distributor of indane gas named makripa gas agency located at mogapair chennai

    2. Refill when delivered is reflected 2 to 3 days late on their computer consequently next booking get delayed as they book refill after 21 days

    3. after booking the refill it should be delivered withing 07 days form the date of booking as per the rule but they deliver refill in more than 45 days

    4. We i contact that agency through phone they cannot pick the phone or they put computer voice repeatly

    Looking forward to suitable action in this regard from your end
    ward regard
    madhavi
    I having domestic inden gas connection no 2601 in aurangabad (m.s.) there is always delay in supply and his behaviour is alway rash.
    I want to book by on line becouse i have too much time try to book by phone but that is not posibal.My Customer I.D is -- 15808.

    Pramod kumar singh
    F-239, Phase -6, Near Nagia Public School,
    Aya Nagar Extation, New Delhi- 110047
    Mobile-- [protected]
    [protected]
    Mail - pksingh.[protected]@yahoo.co.in
    To,
    Indian Gas Agency

    Sub : Irregular Supply of Gas Cylinder.

    Dear Sir,

    I am customer of Indian Gas Agency. My consumer No. is 29120. Sona Enterprises, telephone no is : 26897455, 26893219, Vasant kunj is my distributor. I always get delaid supply. So you are requested to do the needful.

    Regds
    Ram Pratp Aggarwal
    [protected]
    Consumer no:2490
    Name:S.B.Saravanan
    Agency: Sri Ram Gas Agencies,
    Indane distributor,
    3/555-c Gandhi Nagar,
    Ooty main road,
    Vadamadurai,
    Coimbatore-17.

    I have booked for the refilled cylinder on 08.09.09 through landline no: [protected] and the representative has informed me that the booking no as 1172.
    But till date I have not received the cylinder. Regarding this I have called several times to your agency for the status of supply of cylinder.

    The dates which I have called and reply from the representatives.
    24.09.09- They informed me that the bill receipt is generated and it will be supplied by today.

    25.09.09 – They informed me to contact Mr.Ramesh and given his contact no: [protected].
    - He informed me that the supply will be done by this evening by 6.00pm.

    26.09.09 – They have informed the supply was problem so supply is getting late.

    05.10.09 - They informed me “To contact Mr.Ramesh and request him for the supply telling him that the booking made one month ago”.
    - Mr.Ramesh has informed to contact office for the supply.

    06.10.09 – They informed me that the supply is today in periyanaickenpalayam only so you will get surely.

    But till date the supply has not been made I have suffered very lot due to your irresponsibility.
    I need to know whether the supply is directed from the office or by the supplier (Mr.Ramesh)

    Indane Gas — irregular supply

    Dear Sir/mam,
    I m sushant sahni Indane gas costumer ,consumer no# is 20790 Dealer is Kay aar enter prises i can book my gas 10/06/2010 Booking no# is 51 till today is 16/06/2010 not receive gas.that Dealer is given Very worst service. i m very Dissappont continuely i can follow but that not pick a phone [protected]
    pls.reply

    with regards
    sushantsahni
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      K
      kumarYogesh5
      from Mumbai, Maharashtra
      Feb 15, 2012
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      Address: Ghaziabad, Uttar Pradesh

      Sir, my consumer number is 17823. Our gas distributer is Yadav Gas Agency, Sahibabad Industrial Area, Ghaziabad.

      Sir, It is to brought to the notice of concerned officials of Indane Gas, that we are continuously getting less quantity in fresh cylinders we receive. The delivery boy comes with an autorickshaw fully loaded with fresh cylinders but none of the cylinder weighs more than 28 KG. Range of weight which these fresh cylinders carry ranges from 26 KG to 28 KG, out of which some are lin leaky condition, which the delivery boy forces us to receive on every delivery.
      On the slip we receive with the cylinder, the mentioned weight is more than 30 KG always.
      The empty weight mentioned on the cylinder is around 14.6 kg and gas we should receive is 14 kg for Rs. 395/- as mentioned on the gas receipt.
      This conveys a clear message that there is some gap in what is mentioned on the slip and what actually we are receiving.
      Gas rate on papers comes out to Rs. 28.214/- per KG (395 divided by 14)
      Gas rate we are paying assuming 26 kg cylinder comes out to Rs. 39.5/- per KG (395 divided by 10)
      Gas rate we are paying assuming 28 kg cylinder comes out to Rs. 32.91/- per KG (395 divided by 12)
      However we shall pay Rs. 338.57/- for 28 kg cylinder (saving of Rs. 56.428/- for us) and
      we shall pay Rs. 282.14/- for 26 kg cylinder (saving of Rs. 112.857/- for us)
      Thus you can see that paying Rs. 56/- more or Rs. 112/- more every time we receive a cylinder is an extra cost to us.
      The distributer was contacted several times for this problem, but the persons receiving my complaints have not properly registered but simply write on a piece of paper.
      We are totally annoyed by the attitude of delivery boy who raises his eyebrows on our objection to deliver 30 kg cylinder. We also do not like the no-action policy of the distributer and misappropriation in the gas deliveries.

      Please take necessary action.
      Aug 13, 2020
      Complaint marked as Resolved 
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        V
        vkr.srinivasan
        from Chennai, Tamil Nadu
        Feb 15, 2012
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        Address: Tiruchirappalli, Tamil Nadu

        I am a consumer of lpg connection in Srirangam , Trichy dist , Tamil nadu

        I want to transfer my gas connection to my relative ( sister's son) wher i am residing since i am 76 years old.

        They don't have LPG connection

        We need to have procedure to do the process

        Kindly mail to " vkr.[protected]@rane.co.in " of write to me in the following address

        V S Ranganathan
        C 5 Brindha Gardens
        Raghavendra puram
        Srirangam
        Trichy 620 006
        Ph : [protected] /[protected]
        Aug 13, 2020
        Complaint marked as Resolved 

        LPG — TRANSFER OF OWNER

        I want to transfer the owner of LPG cylender.before the transfer i want to know the charges of transfer.so please tell me the charges as soon as posible so that i can take further step.
        my address is 2H/24 N.I.T. FARIDABAD.You can inform me at[protected], [protected], [protected].
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          mkarpagapriya
          from Chennai, Tamil Nadu
          Feb 15, 2012
          Resolved
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          Status of refill booking

          Address: Tamil Nadu

          Hi ,

          I have done my refill booking on month Jan 21~ via its toll free number

          Got the booking no as 283008 & Cash memo as 492

          Itz been a month , i dont know the status of the same .. when i try the toll free to check the status/complaint -it say no service available for this .
          Even itz webservice is not providing the status details ..says in construction

          How to track...
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          T
          tapan cborty
          from Lucknow, Uttar Pradesh
          Feb 15, 2012
          Resolved
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          Address: Hooghly, West Bengal

          I ,TAPAN CHAKRABORTY OF 9 BIPIN PAL ROAD BARABAHERA HOOGHLY 712246 ,IS YOUR CUSTOMER (T01452, OF COOKING CENTRE RISHRA HOOGHLY W.B) FOR LONG TIME.I WANT TO KNOW THAT AFTER BOOKING ON 31.01.12 ,(BOOKING REFERANCE NO-326054) YET NOT RECEIVED DISTRIBUTION ORDER SMS .FOR YOUR KIND INFORMATION LAST DISTRIBUTION ORDER GIVEN ON 12.01.12.
          SO, MY REQUEST TO MOBILISE THE PROCESS AND INFORM ME ABOUT THE MATTER AS EARLY AS POSSIBLE.

          THANKS
          TAPAN CHAKRABORTY
          T01452 HOOGHLY
          Aug 13, 2020
          Complaint marked as Resolved 
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            रवि भूषण पाठक
            from Noida, Uttar Pradesh
            Feb 15, 2012
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            Address: Mau, Uttar Pradesh

            महोदय,
            मउनाथभंजन(पिनकोड 275101)स्थित अभय इण्‍डेंन गैस सर्विस(वितरक) के यहॉं 13/01/2012 को ही बुकिंग की गई थी ।आज तक गैस का सिलींडर प्राप्‍त नहीं हुआ है ।
            भवदीय
            रवि भूषण पाठक
            द्वारा डा0 बी0 वी0 दत्‍ता
            हंस नगर कॉलोनी ,इमिलिया
            मउ(उत्‍तर प्रदेश)
            फोन [protected]
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              D
              drvijay18
              from Darwha, Maharashtra
              Feb 15, 2012
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              Address: Wardha, Maharashtra

              dear sir,
              all leading petrol pumps in the counter owned by IOC (indian oil company),was promoting a luck draw announced to be held after 31 st feb2012 .
              the name given to this promotional lucky draw scheme was "CAR IN A TANK''[protected] DRAW.
              BUT TILL DATE NO SUCH RESULTS ARE ANNOUNCED NOR THERE IS ANY PROBABLE DATE MENTIONERD ON IOC WEBSITE .
              I DOUBT THIS WAS A HOAX LUCK DRAW AND IOC FOOLED THEIR CUSTOMERS FOR THE SAKE OF PUBLICITY,,,....

              I request you to please find out the genuinicity of this scheme and winners of the same ....filing which the company should undergo disciplinary action and penalty for fooling its customers and running fake schemes for promotion.

              from dr vijay sharma
              [protected]@yahoo.co.in
              Aug 13, 2020
              Complaint marked as Resolved 
              I agree with the comments of Dr Vijay Sharma. I beleive this shoudl be investigated at the highset level since i suspect involvement at the higher levelin iocl to make illegal money out of this scheme by fooling customers accross the country.
              saurabh shrivastav
              If it is a hoax then it is a cheap trick by such a big company, they will lose credibility and I will personally stop buying petrol from IOC bunks.
              I agree with the comments of Dr.Vijay Sharma
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                Nirmal Kumar Sinha
                from Delhi, Delhi
                Feb 14, 2012
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                Address: Gorakhpur, Uttar Pradesh

                My consumer no is 12527 with Mahendra gas agency of INDANE a Indian oil corporation concern.
                The agency is allowing to book gas refilling after 21 days from the date of last delivery and the gas
                refilling is done again after 20-22 days. So it takes approximately 42-44 days total time between refilling .
                This is too much time taken by gas company to provide refilling.
                Aug 13, 2020
                Complaint marked as Resolved 
                My consumer no is 16971 with Mahendra gas agency of INDANE a Indian oil corporation concern.
                The agency is allowing to book gas refilling after 21 days from the date of last delivery and the gas
                refilling is done again after 20-22 days. So it takes approximately 42-44 days total time between refilling .
                This is too much time taken by gas company to provide refilling.
                Dear Tejas,

                We from IndianOil have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account.

                IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply within a defined timeframe. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us.

                Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
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                  A
                  ajoshi40
                  from Bengaluru, Karnataka
                  Feb 14, 2012
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                  Resolved

                  Address: Jaipur, Rajasthan

                  Sir, My LPG gas connection falls under your authorised dealer : M/s TEJ ENTERPRISES, Gopalpura Byepass, Jaipur.

                  My Gas consumer number is 244839. I was regularly getting my refills on time and reasonably right time from booking date.

                  Recently they have started a new gas booking system on mobile number [protected]. On doing so i am getting the feed back from computer connected to this mobile number that my refill has been booked by IOC / Tej Enterprises on 31.01.12 vide booking no.15843 and the same has been delivered to me on 21.01.12.

                  First of all how is it possible that as per the computer feed back, i am booking for refill on 31.01.12 and i am getting the refill supply on 21.01.12 ????????

                  Secondly, the computer do not take fresh booking on my consumer number ????????

                  Lastly, when contacted TEJ ENTERPRISES OFFICE, they after seeing their computer, advises me to book for my refill on this mobile number [protected] else they do not hear my any grievances?????

                  Kindly do please look into the matter and resolve this automatic computerised booking system in more consumer friendly manner OTHERWISE THIS IS JUST A HAVOK FOR THE COMMON PUBLIC.

                  I trust my matter will kindly be looked into immediately or else i will be left with no other alternative to approach CONSUMER COURT and LOCAL DAILIES.

                  With regards,

                  Vijay S.Joshi
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    D
                    Disha Associates
                    from Kolkata, West Bengal
                    Feb 14, 2012
                    Resolved
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                    Resolved

                    Address: Agra, Uttar Pradesh

                    This is the inform to you that we are facing the problem with our GAS Connection agency “ NISHANT GAS SERVICES” Address : 5/185 B ram nagar ki pulia shahganj agra
                    We have not received my GAS delivery on time after many reminder not take serious , I am facing this problem for every month and problem is increasing month on month

                    We have booked the GAS on 23-Jan -12 thru online No.[protected], Booking No.200043 but the still we have not received my GAS so we request to you please take necessary action against him and provide my GAS delivery on time.

                    Gas Connection No. 8360
                    Name : Pawan Agarwal

                    Please revert on my mail



                    Regards
                    PAWAN AGARWAL
                    [protected]
                    Aug 13, 2020
                    Complaint marked as Resolved 
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                      manju60
                      from Mumbai, Maharashtra
                      Feb 13, 2012
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                      Address: Bangalore, Karnataka

                      Hi,

                      Car in a Tank offer October 2011 to 31st Jan 2012 from IOCL, today is 03.02.2012 till now I've not heard anything about the winners of the contest, it is going to ttake some more time or simply it is fake offer from IOCL.

                      Dear IOCL please clarify the doubts of your customers. we have been given a business to you since you started business and we have been being with you, please reply to these doubts and clarification.

                      Regards - Manjunath - [protected]
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      even i feel the contest was fake ...and results although not out yet will be even more faker...shame on such a branded company
                      !!!
                      These companies always bring fake offer and in the end they show off some one as the winner and post the photo on the site.who knows who are they and who is going to investigate them, nobody has the time.oil marketing companies loot people legally.420 companies, after all who asked them for an offer, unka maal to biktahi hai bina bargaining ke non sense.STOP FOOLING PEOPLE IOCL.JITNA LOOTA HAI KAFI NAHI HAI KYA??????????? KUCH TO SHARAM KARO...
                      Pakka looters. I heard that iocl people only taken the offers by influencing the head of the region in 2009. So whoever expecting offers please carry your work other than thinking of car Dreams. They fooled us friends.
                      Hey people!
                      Firstly IOCL had clearly mentioned in their T&C that the announcement would take about 6 weeks-so some of you are complaining too early! Secondly, did guys even search on the internet if the winners were announced?
                      Check the below link for list of winners! Good luck!
                      https://iocl.com/download/IOCL_Winners_Car_in_Tank.pdf
                      IOCL ONLY LOOT COMPANY
                      I WILL GO CONSUMER COURT.AGAINST FAKE SCHEME
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                        R
                        RAMESH BABU KHARE
                        from Rewa, Madhya Pradesh
                        Feb 13, 2012
                        Resolved
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                        Address: Satna, Madhya Pradesh

                        SIR, LPG CONNECTION IS IN THE NAME OF MY WIFE SMT. GITA SHRIVASTAVA HAVING CONSUMER NO.6376.MY DEALER IS M/S DHIRENDRA GAS SERVICES SATNA (PIN CODE.-485001) DEALER CODE IS 07442807 AS WRITTEN IN BOOK .I HAVE BOOKED FOR HOME DELIVERY ON 28/01/2012 AFTER 21 DAYS OF PREVIOUS DELIVERY .TILL DATE I.E.13/02/2012 DEALER HAS NOT DELIVERED THE BOOKED HOME DELIVERY CYLINDER.DEALER"S EMPLOYEE ALWAYS MIS-BEHAVED ON TELEPHONE ALWAYS THEY USED TO HANG THE LAND LINE DEALER PHONE NO. IS-[protected] AND 228955.PLEASE LOOK INTO THE MATTER AND HELP ME.CONSUMER NO-6376 SMT. GITA SHRIVASTAVA BEHIND C.M.A. SCHOOL BHARHUT NAGAR SATNA
                        Aug 13, 2020
                        Complaint marked as Resolved 

                        Indane Gas Services — late delivery

                        24/09/2009 .i doing on this date gas cyllender booking but co. is comittment that with in seven days delivery but dilivery in 16 days, y?mobile [protected]

                        Dhirendra Gas Service — Always delay for giving cylinder

                        Sir i am dissatisfied for this gas station because he always deliver my cylinder very last i dont no what is the reason for this.
                        plz take some action
                        Natural
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                          D
                          deepakbelwal
                          from Karnal, Haryana
                          Feb 12, 2012
                          Resolved
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                          Resolved

                          Address: Ghaziabad, Uttar Pradesh

                          Dear Sir,

                          I am a Indane Domestic Gas User registered with Saheed Major Sudhir singh Chinkara Indane Gas Service ,DLF,sahibabad my connection no.is 1927, Today on Dt. 12-02-12 I had received a Refilled Gas cylinder against refill voucher no. 1947 dt.08-02-12 through the above said firm by the delivery boy named satish. The cylinder was delivered to my wife in my absence, when I return back to my home & checked the weight of the cylinder it feel that the weight was not up to the mark,to confirm my doubt I have done its weight in weighing scale & I was surprised after seeing the result, The weight comes approx. 26 Kg. including the empty cylinder weight. actual declared weight by indane was 30.2 Kg.(16+14.2 Kg).

                          It is the clear case of cheating approx 4 Kgs of LPG was short supplied by the above said firm.

                          Its really a fraud with the innocence users,being a aware consumer I had checked but it should not repeat with anyone in future & an enquiry should done against my complaint & they should compensate me.

                          Please do the needful

                          Thanks & Regards

                          Deepak Belwal
                          Aug 13, 2020
                          Complaint marked as Resolved 

                          Indane LPG — Short of LPG (weight)

                          sir,
                          LPG supplied by Verma Gas Agency Chander Vihar Delhi-110092 is always short by 2 to 4 kg, no action taken by the said agency.
                          Lachhman Singh
                          Connection No. 10910
                          E-449/7 West Vinod Nagar

                          Indane Gas — short weight in cylinder

                          i am customer of indane gas agency and I want to complain about short weight in cylinder and misbehave conduct. and when we go there for booking gas then they do not take action against distributor of cylinder.
                          so please take action against loni indane gas agency
                          thanking you
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                            S
                            Smt gita shrivastava W/O r.b.khare
                            from Rewa, Madhya Pradesh
                            Feb 12, 2012
                            Resolved
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                            Resolved

                            Address: Madhya Pradesh

                            i AM LIVING IN SATNA (M.P. PIN CODE 485001) HAVING DOMASTIC GAS CONNECTION OF INDIAN OIL (INDANE) FROM THERE DEALER DHIRENDRA GAS SERVICES ,DEALER CODE AS WRITTEN IN BOOK IS 07442807. MY SV.NO IS--360895 DATED 06/09/1985. AT PRESENT I HAVE BOOKED THE CYLENDER CALL FOR HOME DELIVERY AFTER 21 DAYS OF PREVIOUS DELIVERY ,ON 28/01/2012 TO DAY IS 12/01/2012 HE HAS NOT SUPPLIED THE GAS CYLENDER. HIS EMPLOYEES ALWAYS HANG THE TELEPHONE THEY ARE HABITUAL TO DO SO .SMS SERVICES NOT ACTIVATED TO THE DEALERS PHONE[protected]. PLEASE LOOK IN TO THE MATTER AND HELP ME. THANKS . FROM GITA SHRIVASTAVA (GAS CONSUMER NO IS-6376 . LAND LINE NO.[protected]
                            Aug 13, 2020
                            Complaint marked as Resolved 

                            Indian Oil — Delay in cylinder delivery

                            Sir,
                            I am an Indane Gas (PC Gas) customer and i have booked my cylinder 3 weeks ago (on 27 Feb.) but it had not reached us yet. When we call , our call is not attended.
                            My connection no. is 7703 . Please solve the situation at the earliest.

                            indian oil gas — DELAY IN DELIVERY OF CYLINDER

                            HI,
                            I am a customer of Indiane gas for the last 25 years this really hurts me regarding the quality of service that the company is providing me.For the last 24 years there were some minor problems regarding the delay of gas cylinders but they were worse this year.Last month we had a change in our address and the new supplier M/S Alka agencies was our new supplier.After much waiting and several phone calls the change of address was possible,although it took a lot of time.but even after booking our request for a gas cylinder we were always said that there is strikes,trucks did not arrive in time,system slow all this and a lot of other things were said to us.Finally we decided to visit the agency and demanded an explanation in this case,but to our surprise we were intimated that the gas has been delivered to us some 2-3 weeks earlier,but we had never received any cylinder and when we demanded the receipt the gentleman over there said that we should book a new one instead of querying about the one booked earlier.BUt when we demanded the one that was booked earlier he told us to come the next day and collect the cylinder which we did and got the cylinder.
                            Here it would be necessary to mention the black marketing of gas cylinders and i am sorry to say that the staff of indian oil responsible for its distribution are the ones involved in black marketing,otherwise how is it possible that gas cylinders with indian oil seals are always available at black market rates where as we are unable to get our booked cylinders in time??
                            in the same region there are other companies like bharat gas and HP,which are providing there customers with cylinders in timebut this is not the case with indain gas why is it so??
                            Please feel free to contact me:[protected]@gmail.com.

                            It really hurts that such great companies are full of corrupt and ill mannered staff and the company still does nothing about it.
                            I know that nothing will ever happen in this regard but still it gives me a satisfaction.

                            Indian Oil /Gas cylinder — delay in delivery

                            my consumer no is 2105 and consumer name is R N mishra . i was facing the delay in the gas delivery about six or seven day every time a book so please do some thing , the gas agency name is badi Indian
                            Dear Sir,

                            I have a Indian Oil Consumer No 32573 in the Name of Dhrubesh Kumar Mukherjee and the name of the Gas Agency is Kalkaji Gas in Kalkaji, DDA Flats, New Delhi.The main problem is that the Kalkaji Gas Agency is not picking up the phones and when i went to complaint to them they gave a number of Indian Oil Corporation to book on phone. The booking No is-10449 and Cash Memo No -10612 and date of delivery is 27.3.2011. But till 28.3.2011 at 1.30PM no cylinder is delivered at my address. Kindly look into this matter and ishall be thankful to you for your kind cooperation.



                            Regards,


                            Dhrubesh Kr. Mukherjee
                            J-1/291, First Floor, DDA Flats, Kalkaji
                            New Delhi-110019

                            Indian Oil — Delay on delivery of gas cylinder

                            Respected sir

                            I am ranjit roy from chennai.My consumer number is 32832.I have booked an gas cylinder on 26 september 2011.The name of the gas distributor is shoba gas agency in nugambakkam.Up to date i didn't get the gas cylinder.I have gone there and asked them when it would it come.They told me your gas has already been delievered on 24 october 2011.But i didnt recieve the gas cylinder so far.I recommend you to take neccesary actions for deliever the gas cylinder as early as possible
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                              R
                              Rajanpandit
                              from Delhi, Delhi
                              Feb 12, 2012
                              Resolved
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                              Resolved

                              Address: Deoria, Uttar Pradesh

                              My complaint against Shri Ganesh Indane Gas Service, i have booked gas on[protected] against my customer. At that time they informed me that the delivery will be within 10days. Today I called for status, the person is telling that it will take another 5 days and the way is talking to the customer is very manners less and rudely. He is blaming the customer that he is going to cancel the booking. Is the to handle the customer and why this big companies are hiring this type of people?

                              Please do the needful

                              Karuna Nidhi Upadhyay
                              Vill/Post -Sajaw ,District -Deoria
                              Mo No-[protected]
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                V
                                v.a.ravinair
                                from Mumbai, Maharashtra
                                Feb 11, 2012
                                Resolved
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                                Resolved

                                Address: Kerala

                                V.A.Susheela residing in FCI Colony at Industrial Estate, Palakkad-678 733 has two LPG Gas Connections (two cylinders each) one in her name and the other in her husband's name Capt (Retd) K.Balakrishnan. V.A.Susheela's gas is being used by A.Padmini, staying at Vadakke Allath House, Puduppariyaram, Palakkad-678 731 - both the connections are serviced thru Aparna Gas Agencies. A.Padmini's Gas connection was sold to a Naicker in Ganapathy at Coimbatore-641 006 on a huge amount and using V.A.Susheela's connection. As Padmini is staying alone, she is selling the cylinders on a huge price and minting money. This is misuing the govt machinery which can be made useful to any need common people.

                                I am lodging this complaint in the interest of Public Interest, as our Govt's policy to give atleast one cylinder to the common people. kindly enquire into this and arrange to cancel V.A.Susheela's connection with a view to give it to needy persons.

                                Thanks & Regards
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                This complaint was lodged keeping in mind public interest and for getting atleast a cylinder for the needy common man. What's the status of the complaint?
                                what's the status of this complaint?
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                                  S
                                  Santosh Chauhan
                                  from Bhubaneshwar, Odisha
                                  Feb 11, 2012
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                                  Address: North East Delhi, Delhi

                                  I have tried to file a complaint on IOCL but after filling complaint form, on submitting there is no update whether complaint registered or not??
                                  apart from this there is no concern person whom a customer can contact for complaint.
                                  pls advice where I have to file complaint regarding such non delivery on time as well as for underweight cylinders.
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                                    U
                                    urooj
                                    from Mumbai, Maharashtra
                                    Feb 10, 2012
                                    Resolved
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                                    Resolved

                                    Address: Unnao, Uttar Pradesh

                                    M/s Indane Gas Ltd.
                                    Subject : LATE DELIVER IN SUPPLY OF REFILL LPG CYLINDER

                                    Dear Sir/Madam,
                                    I have a gas connection no: 6481 in the name of my Grand Father Shaukat Ali, Address: 116 , zer Dush Unnao. Dealer M/s. Unnao Gas Service 202,Taki Nagar Unnao-209801 ph:[protected],2826444,3201202. My problem is that every time we book the gas after 22 days but the refill gas cylinder is supplied after 25-35 days after so many reminders and quarrels. I have complained the gas co. for which the gas company manager says the they are not getting the cylinders on time from the gas company .Please help me to get the GAS cylinder on time. Pl inform me Within how many days the refill cylinder is to be supplied .
                                    Thanks & Regards
                                    Mohd Urooj
                                    [protected]
                                    urooj.[protected]@gmail.com
                                    Aug 13, 2020
                                    Complaint marked as Resolved 

                                    Indane Gas — excessive late supply/refill

                                    The Abhaya Gas Service of D-Sector market durgapur(authorised gas dealer of Indian oil corporation)has made a standard practice of refilling after booking of 20 to 25 days.Even with double cylinder connection it is difficult to manage for a big family as consumption rate is high. Abhaya gas employees pay a deaf ear to customer complaints & site reasons of less supply for such high refill time. Thios is a perennial problem of locality & many more complaints are surfacing against this dealer. Hope you take necessary action for refilling within shorter periods. S.Goswami 1/3, Central Avenue, Durgapur-713204
                                    Asst. Gen. Manager, alloy steels Plant, SAIL
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                                      N
                                      nisha pandya
                                      from Mumbai, Maharashtra
                                      Feb 10, 2012
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                                      Address: Vadodara, Gujarat

                                      MY GAS AGENCY IS NARAYANKRUPA
                                      WE BOOK OUR GAS CYL. ON PHONE AS THE AGENCY IS 20 km AWAY FROM OUR RESI. ALL THE TIME ALL THE PHONE NUMBERS ARE COMING BUSY .IAM TRYING SINCE 27 JAN 2012 TILL TODAY 10 FEB 2012 WHAT SHOULD BE THE OTHER WAY? EVEN I CALLED AT INDANE COSUMER CELL AHMADABAD,THEY DIDN'TGIVE PROPER REPLY . TRY TO SOLVE THIS AS EARLY AS POSSIBLE.

                                      WITH REGARDS
                                      NISHA VIJAY PANDYA
                                      VADODARA
                                      My Gas Agency Is RATHWA GAS AGENCY ( ELORA PARK, BARODA ), I BOOK GAS CYLINDER ON. 7 / 2/ 2012 ( By Telephone) But Till Today I NOT Got Cylinder & Last 10 Days I Continuously Talk With Them, But No Any Result From Them Side, Every Time This Problem Happen With Me & They Are Taken Min. 15 To 20 Days For Gas Delivery Try Solve This Problem On Immediate

                                      My Gas Passbook No - 2651

                                      Name - Kanubhai Patel, B/77, Anmol Park, Laxmipura, Baroda

                                      Mob - [protected]
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