Indian Oil Corporation [IOC] Complaints & Reviews

DELAY IN SUPPLYING CYLINDER
We have two gas cylinders. Both are now empty cylinders. Before 52 days i booked for refilling cylinder. Our gas agency is YES YES YEN GAS AGENCY, KANYAKUMARI. When we ask about this they told now we supplying cylinder for 1 st February 2012, you booked 13 th February. . We do not have any other way for cooking. Other neighbouring cities are getting gas within 20 days and also Bharath gas Cylinder delivery available with in one week in our village. We are in doubt they sales cylinder in black market. We cannot contact by Phone because they put telephone receiver on table not phone.

RAJA
Karunkulam

Indian Oil — about delivery of Gas Cylinder

My name is sunil kumar, S/o Sri Parmeshwar Prasad, Sadiqpur (Durga Charan Lane), Gulzargagh, Allamganj, Patna -7 I am customer of Ratan Laxmi, (Indian Oil), The vendor of Ratan Laxmi donot give gas cylinder at a time. when i complain the company (Ratan Laxmi) They say that your gas cylinder will reach your home. I have tired to complain to company but they donot take action against his vendor because they are involved in this work. They sell the cylinder in the market in high rate. I and all People of Durga charan lane has uncomfortable the company activity. please take an action the company

arunita gas company — not give supply my cylender

sir
m a consummer of indian gas in chandigarh the distributer not diliverd me to cylender and give every time harasmernt so kindly solve my problem arregent.
ur sinsirely
Jasvir Singh
[protected]

harrasment of cylinder delivery
Res. Sir/Madam,
Hereby, I Subhash Namdev is a consumer of indian oil gas service through its dealer Arunita GAS SERVICE. Ramdarbar Chnadigarh He always not delivered a booked gas at CRPF Camp and his employees stated that collect gas from godown . His employes mesbehave on phone as we ask them to deliver the lpg cylinder on time. My connection no. is 06815 by the name of Subhash Namdev CRPF Camp Hallow Majra Chandigarh My contact no. is [protected], [protected] . Pl. help me in intrest of public rights.I will be very thankfull to you.

My Consumer No.1163 and I am a resident of, Bhadroya road, Pathankot-145001, Punjab.(My Cell no.-[protected]). M/S Sood gas services (Indane Gas), Pathankot is the distributor for my connection. When ever I have been trying to contact the said agency the phone remains busy and many time they have a endless hold.Last time, i got filled cylinder on15.01.2012 .Now, they are saying that waiting list is not yet cleared of decemberr. But I am very sorry to bring to your notice that every time we were harassed to get a cylinder. The Telephone no. provided by them ([protected]. Every time I have to face this problem for booking of Gas Cylinder.
Kindly look into the matter and arrange for tension free supply pl.

My consumer no 29584 and my resident E-2/249, nand nagri delhi 110093 my distributor m/s supreme Enterprises
D-12 D D A shopping complex vivek vihar delhi 110095 my booking date 21/03/[protected]/14296 order no so not deliver 03/04/2012, pl action

Name-Sankha Bhattacharjee
Consumer No-29944 & agency name is SONDHI gas services at Saket(New Delhi)
Phone No-[protected]
email [protected]@yahoo.com
I have booked of refill booking cylinder on dated-27.04.2012, till now cylinder is not delivered in my home.Last dated on-04.05.2012 i have received a message of your booking no is[protected]. When ever I have been trying to contact the helpline line no-[protected] but the phone remains busy and many time they have a endless hold. . But I am very sorry to bring to your notice that every time we were harassed to get a cylinder. Kindly look into the matter and arrange for tension free supply

My consumer no 742 and my resident 145, site-1 vikas puri, new delhi 110018 my distributor m/s nairs gas service st.soldier tower, shop no-3 blockshopping center, vikas puri, new delhi 110018 my booking date 15/06/2012 & my refrance no-8620675 .so not deliver 10/07/2012, pl action as soon as posible.

Sir,
I am Kalpana Banerjee Now residend Post Office & Village Matiari District Nadia. West Bengal. My gas connection is transfer from West Bengal Gas Egency, Katwa District Burdwan To West Bengal Gas Egency, Matiari Nadia. Pls Submit Transfer Process & Transfer Charge. Please help me and solved this problem. Thank You.

Kalpana Banerjee
P.O+ Vill - Matiari,
District - Nadia
West Bengal
[protected]@gmail.com
[protected], [protected]

Hi,
Kindly log your complaint to toll free no.[protected], I had complained earlier and got positive response within 2 days.
Regards,
Piyush

Dear friends,
I am an INDANE Gas Service customer, for last three years, and the dealer is OMKARAM GAS AGENCY, OACHIRA (P.O), KOLLAM(DIST), KERALA, PIN- 690526.
The dealer denies to supply us with the refill of gas cylinder even after booking for the cylinder two months ago. All the time they keep on harassing people by not supplying the refill at right time even after early bookings.
I hope you will take up this complaint seriously, and take the right step against OMKARAM INDANE SERVICES.

With Best Wishes,
Krishna Kumar

Pradeep enterprises bhopal — non -booking of gas refill

Despite my several telephone calls , nobody picks up the telephone at the said gas agency.My consumer no. with them is p0042627.Since I am an old lady i can not visit their shop personally for the purpose kindly do the needful soon.

pl do needfull for her, urgently

I need to have the card working so that I can use it with in the validity period and avoid the loss of 15000 Rs.

Dear sir,

This is Jambulingam from chennai, Tambaram.I try new connection with our Ration card. I enquiry in agency in tambaram (stella Agency). That people told, You fill the form and pay 1300(for deposit one cylinder and load), Next day they are asking around three thousand for total package. We are alredy having stove and we used cylinder from our uncle because of we get ration card after two years. Taht people told only who are purchase stove then only get new connetion. What are this cheat(they are do businees with stove not in gas), Please reply and provide new connection.

Yours sincerely,

JAMBULINGAM

Really this is very bad.

I agree.. this is happening everywhere & is wrong.

New Gas connection has nothing to do with new burner purchase. I was told by the agency that a gas has to be accompanied by a burner, but If it would have been so, new burners available in market should be banned !!!

Its all a cheating & forceful selling !

This should be stopped.

I request the gas companies to look fwd on this & help

sir
i am looking for a new connection in sector 5 gurgaon ,and as i visited your agency m/s sheetla gas on delhi road gurgaon ,mr arvind told me that new connections are closed for now and will start after 20th march 2008 and after applying after 20 march we will get the cylinder after 4 to 5 months off applying as previous orders of novenmber are still pending ,so can u help me out

dear Sir

I m staying in lado sarai.since two month i am trying for new connection in indane gas.last time i had gone there they are demanding for rent agreement for address proof. as soon i arrange it. today i had gone there they are saying that they are not providing gas connection on the behalf of rent agreement. Arrange other address proof like ration card, bank account & others

what is this?

please look in the matter and take necessary action

sir
i have been visiting the SANGANER GAS AGENCY, 31/89A PRATAP NAGAR, SECTOR-3, JAIPUR for a new lpg connection inlast 3-4 months but eaach time there is no satisfactorily response...The agency is poor in customer caring...They refused me each time for availability of newngas connection...But more they did not give me any registration form...I dont think that GAS Company has asked distributor to accept any application...Tell me the right solution

Dear Sir,

I have submitted application for new gas connection on dated 15.06.2008 at Yadu gas agency Sahibabad (Ghaziabad U.P.)
So many times i request for gas connection but every time they gave me answer that there is no stock for new connection at there end .
i m in very trouble
plz help me
Thanks &Regards
Hirendra

DEAR SIR/MAM,
WE HAVE SHIFTED AT DELHI IN APRIL-08 AND REQUIERED NEW GAS CONNECTION, MY ADDRESS IS---REENA KOHLI W/O MR.ANIL KOHLI
C/O MR.V.M.SHARMA, 16/73 GEETA COLONY[2nd FLOOR], NEAR KARAM SINGH GURDWARA, DELHI-110031[PH[protected], MOB.-[protected]]
THE NEAR BY GAS AGENY IS---- SRI LAXMI GAS SERVICE, A-20, RASHID MARKET, DELHI-110051
PH NO.[protected], 22465591
I WENT THERE MANY TIMES WITH ALL REQUIERED DOCUMENTS BUT THEY ARE NOT BOTHER AND NOT TAKEN MY REQUEST, NOW AFTER HONURABLE MINISTER ADVICE TO ALL GAS COMPANIES TODAY ALSO THEY REFUSE TO TAKE MY REQUEST AND SAID CONNECTION IS NOT AVAILABLE.
I AM FEDUP NOW BY VISITING AND BEGGING FOR A CONNECTION.
KINDLY LOOK IN THIS.
HOPING YOUR ACTION IN THIS REGARD.
YOUR'S FAITHFULLY
MRS.REENA KOHLI C.C-MINISTRY OF PETOLIUM[SHRI.U.C.NANGIA]

I am also facing same problem with same agency Yadu Gas, Shahibabad. I had applied for new gas connection (without stove) on 13/07/2008 and still I have not recieve any information from them, everytime they are saying "we will send you a letter then only you will get a connection".

Pls do needful or let me know the procedure to file a case in consumer court against them.

Thanks
Gopal

NEW CONNECTION
DEAR SIR/MAM,
WE HAVE APPLY FOR NEW CONNECTION FROM LAST 3 YEARS BUT WE ARE NOT RECIEVED CONNECTION TILL NOW.
THE NEAR BY GAS AGENY IS---- M/S AJIT GAS AGENCY, GHUMAN
DISTT GURDASPUR
I WENT THERE MANY TIMES WITH ALL REQUIERED DOCUMENTS BUT THEY ARE NOT BOTHER AND NOT TAKEN MY REQUEST, NOW AFTER HONURABLE MINISTER ADVICE TO ALL GAS COMPANIES TODAY ALSO THEY REFUSE TO TAKE MY REQUEST AND SAID CONNECTION IS NOT AVAILABLE.
I AM FEDUP NOW BY VISITING AND BEGGING FOR A CONNECTION.
KINDLY LOOK IN THIS.
HOPING YOUR ACTION IN THIS REGARD.
YOUR'S FAITHFULLY
AMARJIT SINGH HANS
S/O BAHADUR SINGH HANS
VPO SHERON BAGAHA,
TEHSIL BABA BAKALA
DISTT AMRITSAR (PUNJAB)-143203
MOBILE NO [protected], [protected]

Dear sir,
For New LPG connection, pls give the details how to take new connection in noida sector-45
thanks and regards,

Raju chauhan
[protected]

Dear Sir

I am still waiting a gas connection after passing more then 1.5 months.

Dear Sir,

I have submitted application for new gas connection on dated 14.11.2008 at pawar gas agency rewa(rewa m.p.)
So many times i request for gas connection but every time they gave me answer that there is no stock for new connection at there end .
i m in very trouble
plz help me
Thanks &Regards
shyamu sondhiya

HP GAS REFILL NOT IN TIME

Dear Sir,

I need a new connection in pune but the dapodi distributor is not picking up the phone


thanks and regards

Arun J.

NO SUPPLY
DATE[protected]
DEAR SIR,
I BOOKED FOR NEW CONNECTION WITH INDANE GAS AGENT 'PIMANS GAS AGENCY' AT ADIPUR, GUJARAT ON 02/11/2006. MY REGISTRATION SLIP NUMBER IS 16103. TILL DATE, I HAVE NOT BEEN GIVEN THE SUPPLY. 'PIMANS GAS AGENCY' IS TELLING ME SINCE LAST ONE YEAR THAT INDANE HAS STOPPED NEW SUPPLY. THEY TELL ME THAT I MAY GET SUPPLY ONLY AFTER ANOTHER ONE MONTH ONE MONTH ONE MONTH

AND I WHENEVER DOING PHONE THE LINE IS ALWAYS BUSY & BUSY

PLEASE HELP.
BEST REGARDS,

DINESH GOHIL,
HOUSE NO. 02, PLOT NO. 55,
WARD NO. 4-B ADIPUR KUTCH GUJARAT 370201
MOBILE:[protected]

I am working in Cognizant Technology solutions, Chennai, I approached a dealer in selaiyur ( near Tambaram East) for new gas connection by producing the bonafide certification received from my office for the address proof. Our company has the procedure of supplying the bonafide letter as a printed copy and mentioned clearly at the bottom as the certificate is the valid one once taken print out. But the dealer was refusing to accept the proof and saying that i should get the bonafide letter from the company signed in ink and with rubber seal. But when i approached my office, they informed that they issue the certificates in printed form and its acceptable at all the locations. Since we are newly married couple and living in a rental house, we are not able to produce other evidences for address proof. But the dealer is rudely refusing to accept the address proof and asking to produce other proofs or else shouting us not to register. We don't know what to do next? Please help on us whether the bonafide certificate received from the company in a printed form with clear acceptance from the company as the valid document will be accepted for the address proof or not?? Thanks for your understanding

Yours sincerly, Sripriya Babu

Sir

I am residing at NDRI Quarters Adugodi, Bangalore-30. Kindly suggest me how and where I should book for new connection of Indane Gas and what are the documents required for booking. Kindly give the details at the earliest please.

I want to take new gas connection in new dlehi.Before here i have been in kolkata and had gas connection but while leaving i surrender the gas cylinder but i have gas pipe, regulator and oven. When i asked about new connection indane people told me that it is mandatory to take all these things while takeing new connection.I want to know IS IT NECESSARY TO TAKE AGAIN WHILE I HAVE ALL THINGS ALREADY?
If NO... then please let me know how much money i have to deposit apart from security i.e. 1400/= INR.

please send details to take new connection

new connection application form download

I am also facing the same type of problem at the same dealer. I am always having a duplicate copy of driving license in my pocket, when they asked the ID proof, i show my license copy and they simply reject that and said, we need the original. Its a nonmeaningful. Even they didn't properly answer my questions, they says see the board (that was kept out side). I don't understand why our government give dealership to this kind of people.

DEAR SIR,

KINDLY PROVIDE ME A NEW CONNECTION TO ME AT MY H.NO. 2-36, LAXMIPURAM VILLAGE, TIRUVURU MANDAL, KRISHNA DISTRICT, ANDHRA PRADESH, INDIA

THANKING YOU

YOURS FAITHFULLY,

N SURYANARAYANA
[protected]
[protected]

dear sir,

i have taken a new commercial gas connection where in the dealer has cahrged Rs 2600 which include deposit towards cylinder Rs 1600 and for filling Rs 708 and gas tube of Rs 90 and remaing 150 rs he says towards document charges. i would like to know y this document charges is taken. pz clarify

I have applied for New connection of Indane Gas in the Name of Keya Banerjee, Vill.- Apurbapur, * - Singur, Near Hari Shava. Apllied to Singur Gas Service, Dalugacha, Singur, Code No.9199060, Hooghly. vied New Conncetion Registration [protected] dated[protected]. Running Sl No. 5495. I have have been told by dealer that it will take 2 yrs to get my connection. I am at a loss as to what to do.

New connection
Dear sir,

This is Vishal from Sultanpuri Delhi110086.I try new connection with my voter I.D.& Ration card. I enquiry in agency in Sultanpuri Delhi110086 (Gudwill gas Agency). The manager of this Agency, told me You fill the form and pay 1300(for deposit one cylinder and load), Next day they are asking around 4500/- for total package. I have allredy a gas stove (ISI Mark )and we used cylinder from our uncle because of we get ration card after two years. The Manager of the agency told me that who are purchase Gas stove.What are this cheat(they are do businees with stove not in gas), Please reply and provide new connection.

and also confirm that what would be the rate (inclusive accessories ) of the new connection.
do the needful..

Thanks & Regards
Vishal Kumar

for connectio they are taking more money

plz call me from this number [protected]...amiruddin kapasi

I have applied for a new connection at Mata Shretla agency, old delhi gurgaon road gurgaon. Agency person called me and told that my connection is available. They ask me to come on 5th aug 2009. But when i visit them on 5th aug they refused to provide me come an any information. After that they said only agency owner will tell the information. i wait there for two hours but agency owner (Named Rajesh) has not come. i have taken the leave from office for this purpose.

Dear Sir,

When we are applying for a new connection dealer is asked to purchase the LPG Stove, Appron, Pipe and Lighter. Is this Assembely is necessary to buy from LPG Dealer.

Secondly I was applied for double Bottle Connection. But they have provide me the only one Connection and said that other wil be provided after one year. Plz let me know the procedure for same.

Next, One of my relative had already the single bottle connection and when go for changing the connection from single bottle to doble bottle Dealer has given all the accesories with charges. Is it necessary to buy.

Rgds.
Anurag Agrawal

I am looking for a new cooking gas connection since last one year but whenever I approach any distributor ,I am told that I will have to wait till the new connections are allowed.But I never get to know whenever such connections are being given , if at all.

There are two kitchens in my house but only one gas connection .When I asked an IOCL official about a new connection, he said it is "illegal" for one household to have two connections.But since my mother in law and myself stay seperately in the same house and have two kitchens, I need a separate connection.

The Indane website is not clear about (1) when and how often new connections are given (2) about the legality of having two connections in a house.

i am Amit maity our addres Vill-South Srripur, P.o-Boral, p.s-sonarpur, kol-700154 new connection apply on dated 19/10/09 but today (06/11/09) connection Rs 3, 600/- with waven, light ( not includ of gas cyldender) .after 10 days given gas cylender but this time many problem so, immedly requred of gas cylender .pl halp me,

Thanking you,

Amit Maity

Dear Sir,

Kindly advice how to proceed which iam facing similar suituation

Regards
K.Venkatesh

Respected sir,
i prabhat so r.c bhagat SANT NAGAR, 484/17 NEHRU GALI BURARI, DELHI NORTH

Dear sir
I live at Santkabir District. I suffer much lack of Indene Gas connection. I want a gas connection in your agency. Can i not get a connection?


Yours truly,
Jitendra yadav
Sant kabir nagar
U P
[protected]

dear sir,

muze gas connection ki jarurat hai

uska payment credit card se chalega kya sir ?

I have applied for a new gas connection of Indane with Sukhdev vihar gas agency long back . All formalities ahs been completed but no Agency owner denying to provide me the gas connection and asked to purchase the complete set including the gas stove.

New connection
Dear Sir,

I have submitted application for new gas connection on dated 15.09.2009 S.No. 4465 at Kosi Gas Service, Kosi Kalan (Mathura)U.P.
So many times i request for gas connection but every time they gave me answer that there is no stock for new connection at there end .
i m in very trouble
plz help me
Thanks &Regards
Amar Chand

When I wanted a new indane gas connection and approached a dealer in Virugambakkam, the dealer agreed to give new connection but insisted that I should also buy the stove. gas light, and the apron which costs more than two thousand rupees.

Please let me know whether I should agree to buy the items that I have with me

Dear sir

I booked for new gas connection about one month back i.e 10/4/2010 at Lotus Indane Gas Distributor metagalli mysore 570016. still now i didn't get the connection,booking no. is [protected], if i ask at distributor they answer cylinder no stock so i didn't sent ur application.

please get me a new gas connection as soon as possible , iam waiting for ur valuable reply.

Thanking u
cahndrashekar.g
[protected]

Sir,
I am residing in sankar nagar area. I went to Lalmani Gas Agency to book a new LPG connection. i got letter from there.when i went there he told me connection paper is not available.after ten days paper has come. now he is telling me new connection is closed.

Please tell me that truely booking for a new connection is closed and if it is true then how to know ? connection is open
thanking you
sunil singh
Raipur

Dear Sir
i am live in hosur .hosur circle very very wost be case new gas connection rs 4150 rs
and addcional cylinder 1600 rs any every month use cylinder rs 380-400 rs please imm action

hello sir i am vivek from chidamparam ,i applied new gas connection five months ago in chidamparm with subam gas agengies [indane gas dealer]every time when i call they just telling me is comming,my telephone no [protected],pl let me know how long will take.

dear
sir , indane gas agency
i m vishvdeepak tripathi .tugalpur greater noida.idtt-gautam buddh nagar.
sir, i apllied for a new gas connection in february 04 /2011. but till i have not got any later towords gas agency. so plese tell me why its being to let..please help me sir .do it imidieatially.
my resistration no is-[protected]



thank you
vishvdeepak tripathi

dear sir,
i want to inform you that i have applieded for gas connection on 17aug2010 at rani sati gas agency, lakhimpur-kheri and only a connection no. 8068 is given to me by now. the above agency person telling me continiously that the company not supplied the cylenderes for new connection so how can we give you complete connection. when i complainted on mobile ph. to mr. ashish singh, sales officer he not taking this matter seriously and his language was unparliamented. i was very shoked that time that how the company officer talked to the customer? now i am going to take help of 'right to information' law.
you please do needfull.

thanks n regards
gyan prakash trivedi
(advocate)
1854, mo. hathipur
lakhimpur-kheri
ph. [protected].
mail id. [protected]@rediffmail.com

I need a new gas connection when i visited Shakti gas agency for it.They told me to book new connection it is necessary to buy stove from them.alongwithit they told me that a envelope is also required so that in near future the confirmation letter can be send.
I m shocked to hear that such a big company has this type of policy.its a shameful act of indian gas company

Regards
Inderjit singh
[protected]

There is a gas agency in my area by the name Shakti gas .I asked for the new connection they told me for having gas connection i need to purchase a new Gas Stove from them.I dont need any stove i just need a cylinder but they told me its mandatory to buy stove from them if you need a new connection. and they told me to bring envelope alongwith the documents so that the letter which need to be dispatched will be in the envelope you will bring. I m ashamed that such a huge and reputed government company has such a cheap type of policy.

new connection

i want to a new gag conection. but no provide any conection and dealar says that gas conection should be after two month yani december

raju mauriya
phulpur allahabad u.p.
pin-212402

sir i m trobule two years for new gas connection the vishal gas agency say that tomarow yestrerday please solution me.

sir
my name is Ashok sinha. and i want to a new gas connection.
sir i had booked before 4 months but not any type of gave response
your dealer TRIMURTI GAS AGENCY VIKASH PURI.
MY COMPLAIN NUMBERS ARE
713104
740837
7656341
SIR
PLEASE SOLVE OUT MY SOLUTION. I AM VERY THANKFULL
TO YOU FOR THIS WORK.
MY ADD:-
ASHOK SINGH
R-Z 22 DEEP ENCLAVE
PART-II GALI NO -5
VIKASH NAGAR
110059 (NEW DELHI)
PH NO-[protected]

Indane — Booking reg. no 219030

Dear Sir We have booked the GAS our consumer no 23333 & booking no 219030 dt.17.04.15 but till not supply the gas & we contune calling but phone not piking

Non receiving of DBTL subsidy and irregular LPG delivery at least 45 days.

Name : Arpita Roy Consumer No. : 24943 Address : Vill- No. 1 Dighir Par, ( Green Park) PO + PS- Canning Dist - 24 Parganas(S) Pin - 743329 West Bengal

REFILE NOT BOOKING

Respected Sir, I was booking my gas on[protected]order no is:- 748426). This cylinders had received on[protected], but unfortunately I can't reenteried my booking.

cylinder not delivered for consumer number 12485 booked on 14 jan 2015

Cylinder not delivered for consumer number 12485 booked on 14 jan 2015. Consumer number 12485 Reference Number 496361 Cash memo[protected] Agency Shree Radha Govind

gas leaking

New gas cylinder delivered having leakage from regulator

My booking ID got cancelled without any notice.

I booked Indane gas on Feb 14, booking id is 856151. Without any notice the booking id got cancelled. Please help asap.

Gas Cylinder Undelivered

Booking Date of Gas Cylinder- 17th Dec. 2014 Refill No.- 221442 Consumer No.- CX2953719 I have called so many times regarding the complaint but there is no response. Thanesar Agency (Indane Gas) Kurukshetra

non receipt of lpg gas subsidy

LPG GAS CYLENDER WAS DELIVER TO ME ON 01/02/2014 VIDE CASH MEMO NO [protected] DT 01/02/2014 BY SAMANA GAS SERVICE SAMANA DITT PATIALA (PB).TILL DATE LPG SUBSIDY NOT CREDITED TO MY A/C WITH UCOBANK SAMANA.MY CONSUMER NO. IS 03428.

lindane — Not allotting new cylinders

Hello,

I have applied for a new gas connection on July 2010. It is October 26th 2010 and I have not yet alloted a cylinders for my home usage. Management at Mahamaya Indane Indore are just delaying giving various reasons. Circumstances around me are provoking me to get cylinders from illegal channels. I can't bear more pain and bound to do something which is not right in values. Please help.

Thanks
Swadeep Mishra ([protected])

my name is vaijanath m ingleshwar i also want a new gas connection at shahabad i am having ration card then also the guru gas agency has not taking a new gas connection to the shahabad people. when i asked him when ur ar booking new gas connection he told no new booking at shahabad center. since one year has gone the new booking has started to the shahabad town. so please take action soon. we need new gas urgently


with regards
vaijanath.m.ingleshwar
shahabad

My Indane Gas connection number is 1704 and the agency is Ganesh Gas, Morar, Gwalior. I booked a cylinder around 10 days ago and have not received the delivery till today 23.07.2010. The agency always delivers cylinders very late and we are forced to buy from the delivery van or from the godown for Rs. 550.00 per cylinder.

My Indane Gas connection number is 13333 and the agency is Ganesh Gas, Morar, Gwalior. I booked a cylinder on 07.07.2010 and was told that it will take 15 days to deliver. I phoned on 21.07.2010 and was told that the cylinder will be delivered that very day or on 22.07.2010. I called today on 23.07.2010 and have been told that the cylinder will reach in a day or two.
This is not the first time I'm facing this problem, earlier also my cylinder was not delivered for almost a month and when I sent them a notice, it was found that my cylinder was delivered to someone else. The agency is selling booked cylinders in black, for Rs. 550.00. I myself had to buy once from them because they blocked my cylinder delivery. They also do not accept bookings before 21 days from date of delivery. As a result, I get one cylinder in 1-1/2 months or two months and have to buy from the delivery van in black.
Pl have my cylinder delivered pronto.