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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Nov 5, 2025
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Indian Oil Corporation [IOC] reviews & complaints page 490

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C
charming
from Delhi, Delhi
Oct 19, 2011
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Resolved

Address: South West Delhi, Delhi

i am a customer of indian oil corporation for their domestic gas supply services. i am getting the gas from Ms Sai Sewa Enterprises, Vasant Kunj, New Delhi.

my consumer no. is sv17032. since last two months we are facing problems because of abnormal delay in gas supply booking. we have booked gas but till date we have not received the gas supply. we often call to the gas agency but no reply. it is the mental harassment create by the agency. pl look into the matter and see that there should not be any abnormal delay in gas supply to the domestic gas customers.

Yours faithfully

Rahul Jain
Sainik Farm New Delhi
[protected]
Aug 13, 2020
Complaint marked as Resolved 
The cylinder booked on 26.12.2009 by token no.10134 at Irinjjalakuda Jo agencies isnot yet delivered.
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    harinder chawla
    from Gurgaon, Haryana
    Oct 19, 2011
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    Address: South Delhi, Delhi

    i am having a indane connection which ia deactivated , iwas told by your office to go to distributor along with request application, i was told by distributor to go to area head office along with original bookiong to babbar road office, because i am working with mtnl ,so during office time i am unable to go to the area office, so let me give the solution so i can get connection reactivated
    harinder chawla customer no QV00726 qutab gas service vasant kunj,phone no [protected], 228/2 chhattarpur .new delhi
    Aug 13, 2020
    Complaint marked as Resolved 
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      S
      SA1
      from Darbhanga, Bihar
      Oct 18, 2011
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      Address: Rewari, Haryana

      DEAR SIR
      I AM THE CUSTOMER OF DHARUHERA INDANE GAS .I HAVE THE FACILITY OF HOME DELIVRY.BUT THERE IS NO FIX TIME TO DELIVER.WE CANT EVEN MAKE CALL TO BOOKING CENTER BECAUSE OF EVERYTIME ENGAGING.AND THE MOST IMPORANT TASK IS OF BLACK MARKET .WITHIN 100MT WAY U CAN SEE WITHIN 3TO5 SHOP OF BLACK MARKETING OF GAS.THEIR SELL IS SO HIGH BECAUSE OF LIVING OF OTHER STATE PERSON.NOW U CAN IMAGINE HOW MUCH BLACK MARKETING IS HAPPENING HERE.NOT HERE EVERYWHERE IS HAPPENING LIKE THIS.STOP THEM TO DO CRIME.
      KEHTE HAI DHARTI SWARG HAI .LEKIN DHARTI PAR TO NARK ME JAGAH MILE AISE LOG REHTE .DHARTI KO SWARG REHNE DE AAP KO JO KARNA HAI WO KARO.
      Aug 13, 2020
      Complaint marked as Resolved 
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        R
        ragunath1977
        from Delhi, Delhi
        Oct 16, 2011
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        Address: Krishnagiri, Tamil Nadu

        I had a bad experience with the Indian Oil Delar "Express Service Station" 18, SIDCO,Zuzuvadi at Hosur (Oppsite to Ashok Leyland I). My vechicle tank capacity is 42 Lts (Maruti Swift VXI), When I went to fill the fuel, it was already 8-10 lts available in the tank. When gas station boy filled the petrol, it was exatly 41.99 Lts. When I told about the tank capactiy and existing fuel, they are not ready to accept it. I called the Maruti customer care and gave to the fuel station owner, he started blaming the Maruti itself. they cheated me more than 10 Lts and no listnening what I was saying. Dont fill there if you want to fill petrol in Housur.
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          prabhu4good
          from Chennai, Tamil Nadu
          Oct 16, 2011
          Resolved
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          Resolved

          Address: Kanchipuram, Tamil Nadu

          Indane gas emergency service cell phone numbers 22263898 and [protected] are being attended for past 24 hours and also the customer service cell no 24339236and 24339246 are not being attended we have an emergency and v do not know whom to approach .
          Aug 13, 2020
          Complaint marked as Resolved 
          I go against this the emergency no.s are not attended but this 24339236 and 24339246 are being attended normally
          What is happening with the Indane customer service nos. No number is responding for an emergency call. there is a gas leak at my residence and i am unable to connect to the company nor the agency Saravanna Gas agency at Perungalathur. Who will refund the loss?. Will someone immediately tend to the complaint.

          contact no.[protected]
          The gas is leaking for past 2 hours when we replaced empty cylinder. Not able to disconnect the regulator also. No response from emergency numbers or what so ever.

          Can somebody help or escalate.

          Area : West Tambaram
          Contact : [protected]
          Indane customer service is completly irresoponsible.we had tried to call on all number but unable to connect anywhere.No number is responding for an emergency call. there is a gas leak at my residence and i am unable to connect to the company or Tanushree gas agency at New delhi Mayur vihar. Who will refund the loss?. Will someone immediately tend to the complaint.

          contact no.[protected]
          Worst Service! I never see such kind of irresposible person. Their providing the emergency number and none of the numbers are not reachable. I called the number [protected] available in http://indane.co.in/toll_free_complaint.php in this website and they provided me one number and the number also switched off.

          I can't bear this kind of irresponsible service and i am definitely take it to consumer court.
          Gas leakage not attended, even giving complaint personally to KTS enterprises, East Tambaram... Telephone not picked. Indane call center numbers not working.These companies are so called Navrathna. Zero rating
          Gas leakage not attended, even giving complaint personally to KTS enterprises, East Tambaram... Telephone not picked. Indane call center numbers not working. The service man Kovilraj is always not responding .If there will be any blast IOC has to face all responsibility.I am going to write to Ministry of Petroleum about this.
          Hi,

          How your problem resolved? any person attended the problem.
          G.Vijeyalaksmi's reply, Dec 25, 2016
          So soon.? Ugh
          Gas leakage after fitting new regulator. The gas mechanic who comes regularly promised that he wud send someone immdtly as he was out of town.. But aftr DAT no response. Very NAD attitude and service. And more over everytym a cylinder is delivered a surplus or 20/rs is taken from.us,
          I know all our complaints will go into the trash bin.still cudnt stop myself from.voicing...
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            K
            k7babu
            from Chennai, Tamil Nadu
            Oct 15, 2011
            Resolved
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            Address: Tiruchirappalli, Tamil Nadu

            Dear Sir,
            We have booked for a refill cylinder with service no.37030 on my mother's name S.Ramabai to (Chintamani Puthur) dealer for Indane Gas. Their distributor code was 15040 and booked on 20/09/11 through phone booking. They told me the booking no. as18229 and it will reach your house by fifteen days. After waiting 25 days by 15/10/11 I worried of delay. because our currently using cylinder was run out. we got tensed and enquired this issue about with our dealer. They told the cylinder was delivered to the address on 7/10/11 itself. We r shocked and said we didnt received that one. They said in our database it shown as it was registered. I said I want to complain. They gave me a local area no. TVS Tolgate Chintamani phone no contact. We called to that number but a delivery boyt picked the phone and said for ur area K.K.Nagar someother delivery boy is responsible, he is not available now u may contact later. We tried later the person they denoted never been there. Luckly our friends are helping now to cook on their houses and by giving their induction stove.
            Here I am very angry about this delivery boy who sold illegaly to someother or calltaxi drivers for more money. Here I request the concerned officer should take proper against the delivery boy for K.K.Nagar Area to Chintamani dealer Indane Gas. Still we are cooking on help of others. Tommorrow we will try to get the cylinder, but we dont knw whether we get or not.

            with regards,
            A. Kesavan Babu
            S/o S.Ramabai Annarao
            10, Vedhachalam St,
            K.K.Nagar, Trichy- 620 021.
            Mobile : [protected]
            Email: [protected]@yahoo.com
            Aug 13, 2020
            Complaint marked as Resolved 
            Expecting a lesson to be taught for this worst delivery boys and a non action taking distributors. Finally need a refilled Indane Gas Cylinder Immediately
            I already booked gas at 06.01.2012 but i did not received the gas my number 51086
            Waiting List 3992/ 06.01.2012 So I want clarification
            Thank You...
            by Maria Arulanandam
            cell:[protected]
            i already booked gas on 31.1.2012. waiting list no is 24036. at chinthamani puthur, trichy. so far i have not received gas till the date. i made so many calls to chinthamani but they are not giving any response by avoiding to take telephone. hence i have called ioc service cell phone no 2740066. they also avoiding to take telephone but the call is going on. even after 53 days i have not received gas from chinthamani puthur trichy. they are continuing this kind of attitude repeatly. we are having very difficulty to for cooking.so i request to take necessary action in this regard.your reply is required immediately.
            A. Abdul Ravub,
            155, KRS Nagar
            E.pudur
            Trichy-12.
            CELL NO;[protected]
            booked gas on 10.4.2012. at chinthamani puthur trichy.
            hello sir..
            i booked cylinder and bill also generated before 5 days..but still i did not receive cylinder ..so kind take action to the particular load man...the name of the person vengat...43703A
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              mukeshgaurav91
              from Agra, Uttar Pradesh
              Oct 15, 2011
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              Address: Etah, Uttar Pradesh

              sir
              I am Ramsevak s/o Mr. Rambharose Lal from Ashok Nagar behind Shri Ganesh inter collage Kasganj Dist. kanshiram Nagar (U.P.). Sir my gas connection no. is "G10191" in the "Gupta Indane Gas Agency " at Laxmiganj Kasganj Dist. kanshiram Nagar (U.P.). sir my gas connection has been cut without any notice or information on July 2011 and there is no reason to cut gas connection . When I contact them they called identy proof reason but I already submit "votar identy card "and "rashan card".
              So sir I request you that solve my problem as soon as possible because without gas we faced many problem.
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                rajesh2011.
                from Mumbai, Maharashtra
                Oct 14, 2011
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                Resolved

                Address: Madhubani, Bihar

                sir i had transfer my indian gass from delhi to Jaynagar .but the problem is that the jaynagar indian gass agency they are not giving the gass cilinder to me .when ever i go there they are not giving my clinder .sir its my humble request please as soon as possible please look after this.

                Rajesh Kumar
                son/of - sri Chulai Mehra
                Vill - Pathalgara Donhawari
                post- Kumarkhat
                Thana- Ladania
                Dist - Madhubani ( BIHAR )
                phone. no- [protected],[protected]
                +1 photos
                Aug 13, 2020
                Complaint marked as Resolved 
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                  B
                  babusahu
                  from Kolkata, West Bengal
                  Oct 14, 2011
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                  Address: Ramgarh, Jharkhand

                  Dear sir,
                  With due to respect I beg to state that some days back gas deliverer man when he delivered my gas he misbehave with me and my gas cylinder drop next to my house. when I request him to drop cylinder in my home he use slang.
                  Now when I booking my gas today he refused to issue my gas and refuse to drop my cylinder. And he use slang . he threatening me to get out my quarter as he is a defence employee.and I reside in defence area.
                  Kindly look into the matter and solve the problem. My gas agency is Sikh regimental centre, CSD canteen, Ramgarh Cantonment ramgarh cantt Ramgarh code 177614


                  Yours truly
                  S.K.Sahu, consumer No 10515

                  lindane — MISBEHAVIOR BY AGENCY STAFF

                  Dear Sir/Mz,

                  I am a customer who had gone to purchase a gas pipe from the indane gas agency located at the Palam Vihar market in Gurgaon on 03 May 08.
                  The agency staff present there notably a hefty sardarji who was drunk at 1600h in the evening firstly abused me and then nearly assaulted me when I QUESTIONED THE VERACITY of his statement that the gas pipe he was selling would last for five years . Not wanting to aggravate things I had left the place and was later on told by other shopkeepers in the very same market that the said individual was drunk every day and had been behaving the same way with other customers also .
                  I request that your organisation look into the matter and take appropriate action against the individual lest we the public are forced to take matters into our own hands and publicise your indifferent attitude towards your customers in the media.

                  Regards,
                  Jai .

                  lindane — delay and misbehavior

                  i have booked for domestic LPG refilling at VICKY AGENCY tagore garden newdelhi on 17-july -2009 and today its 28-july -2009 but i didnt recieve the LPG . they dont attend any phone calls and when i went there and asked why so much delay then they simply say today or tommorow we will send, , , , but no result till today...
                  I am a consumer of Indane Gas Agency, my consumer no. is 32008 M/s Amrit Gas Agency Yamuna Vihar Delhi-110 053. The Gas Agency is supply gas cylinder in very irregularities, they are sending one gas in 45 days after gas booking. The period of gas booking is 25 five days, after book the gas they gas slip send to the Godwon after 12 days, and we are receving the gas cylinder after 15 days. You tell me one gas cylinder not in condition to cooking 45 days. Kindly noted my complaint agaisnt gas agency and took a immediate action agaisnt my complaint.
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                    V
                    vedprakash arya
                    from Delhi, Delhi
                    Oct 14, 2011
                    Resolved
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                    Resolved

                    Address: Karauli, Rajasthan

                    Sir,

                    I would like to lodge a complaint against priynka gas agency, surajmal advocate market, station road, hindaun city, dist- karouli,
                    phone no.[protected]/232336. The phones are always either busy or bell rings no body picks up phone.
                    my consumer number is p1655 name ved prakash arya. I had given the booking of cylinder on 3rd oct 2011 and till date there was no response and the same is not delivered to me
                    In between also i am trying but there phone is always busy. when i went to the agency to enquire about it, the staff and mr. devi shran agrawal(owner of the agency) had used filthy language against me. Please look into same as the staff and the owner of agency are very rude and arrogant. Please get my complaint solved immediately and arrange to get the gas booking done. The agency
                    is not giving proper service for the last so many month.

                    with regard
                    Mr. ved prakash arya
                    p1655
                    Hindaun city
                    [protected]
                    Aug 13, 2020
                    Complaint marked as Resolved 
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                      A
                      ANUPAMA DEVI
                      from Kolkata, West Bengal
                      Oct 13, 2011
                      Resolved
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                      Resolved

                      Address: Patna, Bihar

                      SIR / MADAM

                      I AM THE INDANE GAS CUSTOMER. my problem is gas connection is not booking now . my every document is verified the subah chandani gas service, B.M.DAS PATNA. i don't understand that my gas is not booking the indane gas service patna.

                      I REQUEST YOU TO MY GAS CONNECTION NUMBER IS PROVIDE THAT IN MY MOBILE..............I SHALL BE REMAIN GREATFUL TO YOU..

                      gas agency:- subah chandani gas service, B.M. Das , patna
                      consumer no - CT05159
                      NAME - ANUPAMA DEVI
                      Aug 13, 2020
                      Complaint marked as Resolved 

                      Indane Gas — GAS CONNECTION

                      Sir,

                      I have transfered my Indane Gas connection from Faridabad, Haryana to Siliguri, West Bengal. According to my residential Address at Siliguri I have contacted with the Indane Gas Agency (JWALANI) for the gas connection on transfer case. Since last three weeks I am in contact with the Agency and they are not providing me the gas connetion saying that Pressure Regulator is not available and without it we cant give you new connection.

                      What to do for getting the gas connection and how much time it normally takes.

                      Can anybody please guide me regarding this matter.

                      S R Sahoo
                      Dear Sir,

                      I have applied for Indane gas connection at Samana Gas,Samana Distt Patiala in March 2011 & booking no. 894. I have visited many tmes in your office at Samana but staffs are not coperated & no giving any response. so pls do the needful.

                      regards.
                      Sarabjeet Singh

                      Mob no.[protected]
                      SUBAH CHANDANI GAS SERVICES, PATNA WORST SERVICE PROVIDER. IT IS NOT SINCER THE CUSTOMER COMPLAINTS...
                      I have applied for gas connection in 22 June 2014 but gas agency worker says that we have not cylindar till this date sir plz write to concern agency and help me out from this problem. I have applied in Eureka Gas Services Panditwari, Dehradun, Uttarakhand.
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                        A
                        Aboobaker.C
                        from Delhi, Delhi
                        Oct 12, 2011
                        Resolved
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                        Resolved

                        Address: Malappuram, Kerala

                        LATE DELIVERY OF CYLINDER

                        SIR,
                        I M CONSUMER OF M.C INDANE GAS AGENCY NILAMBUR, MALAPPURAM. MY CONSUMER NO-6006. I M ALWAYS FACING LATE DELIVERY OF GAS CYLINDER. LAST 6 MONTHS ONLY AFTER 40-60 DAYS LATER CYLINDER IS DELIVERED BY AGENCY. PLEASE SEE THE MATTER.
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        Take Necessary Actions.
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                          A
                          amit_dua
                          from Karnal, Haryana
                          Oct 11, 2011
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                          Address: Rohtak, Haryana

                          sir,
                          i got my gas connection transferred from Assam to rohtak on 29Aug11. the transfer voucher alongwith documents and fees(approx.2750/-) was submitted at rohtak gas agency during 2nd week of september. The dealer gave me no receipt for payment and also no delivery book was given as he promised delivery within two days. However, till date no Regulator or cylinder has been given to me. the dealer always states that there is no supply from company itself. Now it has been one month of being deprived of any gas connection.

                          Pls expedite the process. Waiting for an urgent action.
                          IOC Dealer: M/S ROHTAK GAS AGENCY
                          Regards,

                          Amit Dua
                          [protected]@gmail.com
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                            S
                            Sheetal Kumar Pachauri
                            from S.G.M Nagar, Haryana
                            Oct 10, 2011
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                            Address: Faridabad, Haryana

                            My Consumer No. BLG 6609 & My Name is Sheetal Kumar Pachauri. How I am Booking the gas then my gas Receptionist saying Your gas bacame Booking and We are delivered after 5-7 days. How My gas is not reached to my home after 7 days then I call the Balaji Gas Service then Receptionist say Your Gas are not booking and again Booking. This Problem comes after every booking time in front me. I Want Know that which days after Booking became OR What is Booking Period time in days.
                            My Consumer No. BLG 6609 & My Name is Sheetal Kumar Pachauri. How I am Booking the gas then my gas Receptionist saying Your gas bacame Booking and We are delivered after 5-7 days. How My gas is not reached to my home after 7 days then I call the Balaji Gas Service then Receptionist say Your Gas are not booking and again Booking. This Problem comes after every booking time in front me. I Want Know that which days after Booking became OR What is Booking Period time in days.
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                              R
                              RAJA GANESA
                              from Bengaluru, Karnataka
                              Oct 10, 2011
                              Resolved
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                              Resolved

                              BANGALORE_KR PURAM_Cauvery Gas Agency- Not giving New Indane Gas connection on House Rental Agreements Adress proof

                              Address: Bangalore, Karnataka

                              Hi All,

                              Cauvery Gas Agency in KR Puram Not gives New INDANE GAS connection for Rental Agrrement Address proof
                              They are asking for Ration Card, I personally enquired Indra Nagar , Koramngala & Yeswanthpur Indane Gas Distributors
                              They are providing NEW INDANE GAS Connections for House Rental agreement Adrrees proof
                              Only This Cauvery Gas Agency in Bangalore not provides new Indane Connection for Rental...
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                              pacific9
                              from Kolkata, West Bengal
                              Oct 8, 2011
                              Resolved
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                              Resolved

                              Address: West Bengal

                              My consumer No. 40516 under Sreema Distributors of 87B/1B,Raja S.C Mullick Road,Kolkata-700047.Problem is gas leakage and therefore already try to lodge the complaint through telephone vide contact no 23972226/2227 & [protected],[protected] but regreat to inform you that they arenot in position to receive any call .

                              So thetrefore requested to please do the needful at the earlierst.

                              Thanking you,
                              Yours faithfully,


                              Rajib Kar
                              18/34,Naktala<kolkata-700047
                              [protected]
                              [protected]@yahoo.co.in
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                G
                                gupta pawan
                                from Maham, Haryana
                                Oct 7, 2011
                                Resolved
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                                Resolved

                                theft of gas in cylinder

                                Address: Shahjahanpur, Uttar Pradesh

                                I had purchases a gas cylinder by Rohit gas agency shahjahanur which is the franchises of Indian gas agency trough home delivery.
                                Gas connection no. is 19435 that is regestered to the name of Pawan Kumar Gupta Shahjahanpur.
                                in that cylinder there is no quantity of LPG gas. The gas cylinder was filled with water or any other liquid substance.

                                please sugess me what shoud i do.

                                my email id is- [protected]@yahoo.combr...
                                +1 photos
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                                N.SETHU RATHINAM
                                from Mumbai, Maharashtra
                                Oct 7, 2011
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                                Address: Kanchipuram, Tamil Nadu

                                Dear Sir,

                                Still Iam not yet received my refilled LPG cylinder which is booked on 16/9/2011, and there is no response from the distributer end saying register the complaint.

                                Please take immediate action and guide the customers and know the distributers action with costomers qurreys.


                                Thanks & Regards,
                                N. Sethu Rathinam,
                                122 J / F4 Ennai kara Street,
                                Kanchipuram. 631501.
                                contact no: [protected].
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                                  bs3089
                                  from Karad, Maharashtra
                                  Oct 7, 2011
                                  Resolved
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                                  Resolved

                                  Address: Punjab

                                  the local indane gas agency at raikot dist ludhiana (pb) is booking gas cylinder after 21 days and gives delivery after another 15 days even on dbc.to the best of my information the 21 days booking period should be counted alternatively on both the cylinders. eg i[censored] took dely of one cyl on 1/10 and that of other cyl on 15/10, then u can book one cyl on 21/10 and another on 4/11(21 days booking period counted on both the cyl dely date on dbc) but here as per them there is no distinction between a single cyl connection and a double cyl connection. then why should the consumer deposit extra security for two cylinders.
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
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                                    mrinal.mishra
                                    from Mumbai, Maharashtra
                                    Oct 6, 2011
                                    Resolved
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                                    Resolved

                                    Address: Ranchi, Jharkhand

                                    Dear Sir/Madam,

                                    1. I have a domestic LPG gas connection from S K Gas agency, Bariatu road, ranchi.

                                    2. I booked my number for a cylinder on 25 09 2011.

                                    3. a cylinder was delivered to me on 01 10 2011.

                                    4. a non computerized trivial slip was given by the deliivering person on payment.

                                    5. half an hour later, the computerized slip was being given to me, but without any counterfoil on which the consumer signs after receiving with the date.

                                    6. the cylinder, on 05 11 2011 is found to leak while fixing the regulator.

                                    I feel some sort of deliberation on the part of gas agency in delivering me the defective cylinder and the late delivery of it.

                                    Dr Mrinal Mishra,
                                    Asst Professor,
                                    Dept of ECE,
                                    Birla Institute of TEchnology, Mesra, Ranchi.
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
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