| Address: Chandigarh, Chandigarh |
To,
The Area Manager (LPG)
IOCL,
Chandigarh
Subject:- Complaint against Punia Gas Agency, Sec-32-D, Chandigarh
Ref. :- Consumer No. 25164 Indane Gas
Sir,
I booked LPG cylinder for refilling on 21/05/2011 with booking no. 201391 through centralize IOCL number [protected], but no any LPG cylinder get so far by the Punia gas Agency at above booking reference.
When I enquired on [protected] then I know that Punia gas agency has supplied LPG cylinder on 10/05/2011, which is absolutely false. I got LPG cylinder on 22/04/2011 by vide booking no.3004 dated 15/04/2011 (proof enclosed).
I would like to bring in your kind notice that I did not got any LPG cylinder after 22/04/2011 to till date then how can say Punia Gas that they supplied LPG on 10/05/2011, It is false/fake delivery. Kindly check through document and take necessary action to avoid false delivery.
Kindly look in the matter and do needful to supply LPG cylinder.
Thanking you.
Yours faithfully
Shashi Bhushan Kumar
Consumer No. 25164
# C-54, CSIO Colony,
Sector 30-C,
Chandigarh
Aug 13, 2020
Complaint marked as Resolved
"Booking for consumer no 02437 is registered and the booking reference no is 520175. GiveADHAAR number to your Distributor and Bank to get subsidy in Bank" and again on 4th Feb 2014 at 16:04:20, I received another message which reads as under:
"Dear Indane customer, against your refill booking 520175, cash memo [protected] generated, cylinder shall be delivered shortly. Save fuel for a better tomorrow" in this context I may tell that this booking was never made by me and this cylinder never reached me but on enquiry the same was delivered. I tried to lodge complaint on[protected] but this number is always engaged. I was trying to lodge my complaint with IOC in the mean time again I have received a message, read as follow:
"Booking for consumer no 02437 is registered and the booking reference no is 526287. Give ADHAAR number to your distributor and Bank to get subsidy in bank" this booking is also not made by me. What I can understand from this, that the Distributor is selling these cylinder in black. the same thing had happen earlier also for which I lodged a complaint with IOC then the distributor's man came and opoliged. this complaint of mine may please be taken on priority and seriously and strict action is solicited against the offenders.