| Address: Chandigarh, Chandigarh |
To,
The Area Manager (LPG)
IOCL,
Chandigarh
Subject:- Complaint against Punia Gas Agency, Sec-32-D, Chandigarh
Ref. :- Consumer No. 25164 Indane Gas
Sir,
I booked LPG cylinder for refilling on 21/05/2011 with booking no. 201391 through centralize IOCL number [protected], but no any LPG cylinder get so far by the Punia gas Agency at above booking reference.
When I enquired on [protected] then I know that Punia gas agency has supplied LPG cylinder on 10/05/2011, which is absolutely false. I got LPG cylinder on 22/04/2011 by vide booking no.3004 dated 15/04/2011 (proof enclosed).
I would like to bring in your kind notice that I did not got any LPG cylinder after 22/04/2011 to till date then how can say Punia Gas that they supplied LPG on 10/05/2011, It is false/fake delivery. Kindly check through document and take necessary action to avoid false delivery.
Kindly look in the matter and do needful to supply LPG cylinder.
Thanking you.
Yours faithfully
Shashi Bhushan Kumar
Consumer No. 25164
# C-54, CSIO Colony,
Sector 30-C,
Chandigarh
Aug 13, 2020
Complaint marked as Resolved
is the distributor for my connection. I have been trying to contact the said agency
since 09th Feb, 2011(7 days) over phone deseperately continously (atleast 50 times)for booking the gas. But am very sorry to bring to your notice that there is no response from them. The tel. nos. provided by them ([protected],26914545,[protected] are not acccessible .Though I have booked for the refill using 24 hours centralized booking facility on 9th feb itself ,vide phone no 1260.. On last ocassion also I had experienced similar kind of problem and after 15 days of refill request at 1230,
I had to personally visit their office and I was told that due to techinical problem they did not receive any request from my side. They had also assured me then, that this will not happen again. Bot sorry to say ..same thing is being repeated again.I am a social worker working with an NGO..and can't visit Veens Gas Agency office for every refill. I can't contact them over phone also.Their Email Id "[protected]@hotmail.com" is also not working and reminder mails sent to them at this email are BOUNCING
Kindly look into the matter and ask the distributor to set his system in order and send us the refill at the earliest. You may appreciate the precious time and effort already lost by me in this regard.
Manjit Singh
L- 110, Sarita Vihar, New Delhi-110076
Cell No [protected]
Email Id [protected]@yahoo.com