Indian Oil Corporation [IOC] Complaints & Reviews

Even I am facing same issue.The office is very irresponsible.They make their phone busy in working hours so that no customer call connects to them.

indane LPG cylinders — Erratic Supply

The lpg supply at Gurgaon Gas Service is at its worst - first its so difficult to get through their numbers and then they have the policy of not taking any fresh bookings before 21 days from the previous booking and to add further to it the people sitting there are so rude and have no manners to speak. I booked for an LPG on 2nd December and today they have told me that it'll take another 2-3 days, Which means one gets the refill only after a gap of 35-40 days wherein during the winters one cylinder lasts for 22-23 days. Luckily my neighbours are nice who comne to my rescue everytime but then there is limit to it. This situation is nothing less than a harrassment as everytime its the same story with this agency.My consumer no. is 36986 which is in my mother-in-law's name. PLEASE HELP

Indane LPG — ERRATIC SUPPLY

Hello Sir,

My Customer ID is 21107 - City Bangalore - Pincode - 560061 Name of the Supplier Anusha Gas Agency.

Iam really dissappointed with the Refill request and response I get from the Distributor. Incorrect and False information is provided evertime I place a refill request. I just want to know what is happening to our System? Why is IOC not taking these matters seriously? Is Govt of India taking the AAM AADMI for a ride.
Every time they (Distributor) says the Load from IOC does not come in time and has got reduced.

Please look into the Matter.

Thanks
K.M.Shivaram

Sir
I am a LPG consumer with m/s Sharma Gas Co. shop no A-1 & A-3, SDM Market, H-blk, Uttam Nagar, N. Delhi-59, since 2001. My consumer no is SGC-61. The agency has shifted our no to another one without informing me. On inquiry about booking, they told us that the no is shifted to one in Rama Park, but this agency gave us in written that they are not supplying in our area and hence can not accommodate our no. Now we are facing problem about the gas supply.
I kindly request the matter to be looked into.

I am a customer of indane with customer no 12548 and have been registed with VERMA GAS agency. VINOD NAGAR, Delhi (telephone No.:[protected] . i am trying to book the gas since Tuesday 04/12/2008. but no one pick ups the phone/ it is always busy THIS HAPPEND ALWAYS THATS WHY I AM LOT OF TROUBLE DUE TO bad SERVICE OF INDANE

Atul - [protected]

I am a customer rajalder indan gas servies rajalder, churu (raj)of indane with customer no 2826 and. i am trying to book the gas since[protected]. But no one pick ups the phone/ it is always busy / they agree to book the gas but after taking all the details the delivey is not being made.there workers behavior and lagagues are not good for custmer.I hope u my problem solve soon. i wait u reply .thanks
jagjit suthar
[protected](M)

I am putting up in Abul fazal Enclave-1, jamia nagar okhla, 110025, and your distributor veena gas services, my Gas no. is 26155, By the name of Mohd idris siddiqui, i have 2 numbers of veena gas agency which is 26914545, and other is 26834949, but i tried these number lots of time but not connecting, busy all time, if we are connecting of these lines but not pick up the call, please kindly provide me other number or mobile number else any facility to book my gas on net.

Indane Gas — Problem in Gas Booking

I am based in Gurgaon and the consumer of Indane Gas, our agent is M/s Shrangeri Entp. me and my Spouce have tried to book the Gas cylinder over phone since last 2 week.The phone is found ringing contiuously and no one is picking up the call and after some time phone was get hold.This is happening everytime when we tried to book the gas cylinder. at last my spouce, being a pregnant, have go their office personally to get cylinder booked.

Further we can request only, because action is in your hane only.

Thanks and regards
Kumud K Gupta

I am a customer of Indane snce 1984 (i.e., 25 years). I have faced problems for booking/receipt for quite sometime when M/s HSWCC were the distributors for Rourkela Steel Township. Recently there was a transfer nilaterally by IOCL. We were asked to register with M/s Grihalakshmi, Chhend, Rourkela. It was done and I got supply of gas after completetion of all formalities.After 31/12/2008 I failed to book as there was never any one to receive calls/complaints from the above distributor. Till now they don't receive calls for booking. I sent my friend staying in the vicinity to enquire/book on 9/7/09. It was a surprise to find that my connection has been blocked as there was no supply taken for six months. The owner is very adamant and asks for proof that we tried to contact and they don't receive calls. Is it possible to keep any proof in this regard ?? It is my good luck that my father's HPCL connection helped me in all these months.

Now the dealer wants application and other details for verification to make the connection functional.This is the fate of a customer completing SILVER Jubilee of Indane connection !! Under the circumstances I have thought of cancelling your connection and book Bharat Gas for better service.Please advise me the best course of action to solve my problems. I plan to write up to Chairman level for the disrespect shown to an old customer by Indane dealer at Rourkela. Please advise your dea;ler accordingly and sort out the
problem of delayed response soon.

sir
my indane gas consumer no is 4843. i have one cylinder only so i have applied for another cylinder three months back but till date i have received no response from them. The agency is -sanganer gas agency, sector-3, pratapnagar, sanganer, jaipur

My consumer no.8582and my gas booking no is 2347 of M/s Nutan Enterprise,Mangalore(Indane Gas) is the distributor for my connection. When ever I have been trying to contact the said agency the phone remains busy and many time they have a endless hold. I have been enquiring about gas supllying same type of reply tomoroow but that day nobody has come again and agin i have tried but same response tomoroow I have to face this problem for non avalabily of cyilnder in time.

pls look into the matter and take action against this agency because his office staff and agency work like very irrisponsible manner .you better know if cooking gas is not available in time what to do.
this is not first time i wrote a letter to you so many time i sent complaint at yur good office but still my problem is the same.
hope you resolve the issue and take action against this type of dealrs

Indane Gas — booking problem

Sir,

no any system in indian gas serves my bookin no is 1 but no any informatin to deler he said what is on line system i[censored] want gas so come my ofice and book your gas.

Dear Sir,

I am a consume of Indane gas under distributor NAGA GAS SERVICE, AGRA. and my Gas Connection No. is 9168. I call them so many times for bokking telephonecally but they are not attent the call.

Sir, I am a service man so i am not book my gas personally.

Please do somthing

thanking you with regards

Sincerly your

RAVI KANT RAJPUT

Everywhere the LPG consumers are facing the same problem. These people purposely won't attend the call. I used to take half day leave for booking the LPG

Dear Sir,

I am a consume of Indane gas under distributor Kasana Gas agency and my Gas Connection No. is 22060.my adress is F-66 gama - 1, greater noida. I was booked my no. on date 24 feb, and till today (13/03/2010)threre is no responce by service provider . they are always give me excuses . and treeted me in bad mannar, always they behave like same . i need claim on this from indane gase sarvices, otherwise i will challannge this matter with court.

Sir, I am a service man so i am not book my gas personally

Dear Sir,

I have a gas connection from Aman Gas, Basti Jodhewal consumer no.AT9730. I have facing problem from this dealer. The phone no. of this dealer is[protected] & 2225339. But this no. is for wasting of time. No body picks the phone in their office. Another side when we visit their office for booking their representative’s behavior is not good and every time they demanding for Ration Card. Ration card copy already submitted on last year. Then why the customers get harassed by this type of Gas dealer.

Please verify.


Dinesh Bajaj
S/o Ashok Kumar
[protected]

i am a LPG Consumer with M/s Prem Nath Motors, 12, Scindia House, New Delhi and my consumer No. 30971. whenever i contacted the agency for booking of the gas cylinder, they never picked up the line. sometimes they picked up but they said the cylinder will come in two or three days and when i told them to give any reference number about our conversation they said, for that i have to speak them after 2.30 p.m. Thats not enough, after two weeks i cannot get any gas cylinder. so i have to again register my request to gas agency. Many times I was contacted with their Area Manager, Mr. Chotwani, but they also not giving any fulfill backup.

gas booking problem — gas booking problem

Hi I am a customer of Indane being consumer no. 70366 with IOC distributor Yadu Gas Service, Shahibabad, Ghaziabad. Since the time we have shifted to Indirapuram, booking of gas and getting delivery of gas has become a nightmere for us. Some times, even after booking the number, gas cylinder is not supplied even after 10-15 days and on enquiry, it is told that gas is not booked. some times vendor delivers half filled cylinder and there is no body to check. Recent example , we have booked the gas almost 10 days back but till date there is no supply of cylinder.

Apt to mention, on payment of extra amount, cylinder is easily available.

Hope there is IOC will hear the complaints of the consumers and provide solution to the same,

Regards,
Abhishek
(m) [protected]

Indane Gas — INDANE GAS BOOKING PROBLEM

Sir,
I am consumer of Indane Cas & My Constomer code is 16216 & Deale's Name is "TAPESHWARI GAS AGENCIES, ROLLAND TOWER, THE MALL, KANPUR" . I am trying last 4 days of dealer Phone no.[protected] regularly but phone are hold. I am servicing in lucknow and I cant reach personally. so kindly suggest me how I book my gas.

from:
satish kumar verma
28/56, Pheel Khana, Kanpur
Mob.:[protected]
e-mail.: [protected]@gmail.com

Indane Gas — BOOKING PROBLEM

UNited Gas Agency phone numbers engaged
This has with regards to telephone numbers o[censored]NITED GAS AGENCY, RAJENDRA NAGAR< SAHIBABAD which has two number 2630636 & 2630846, these numbers are engaged continuously either someone has kept them ideal purposefully else they are of no use to consumers, therefore can there be additional number provided or not?

sir,
i requested to you that I am trabuled from booking indane agency, they are very thief

My customer no 13964, Sri sai prasanna gas ageny is the distributor.. I have booked gas on 31st August, but they denied my booking. I again booked on 11th September, I have received message for the same, again they denied booking. I have the refill number, cash memo number, n delivered number, but no gas has been received, they blame everything for server problem. Customer care number is always busy.. No help from distributor. This is very disturbing situation. When asked for solution, they say book commercial cylinder. Please give me a feedback regarding this issue.

Dr sushmitha
sushmitha.[protected]@yahoo.com
[protected]

They have no seance to talk the costumer.
When we say him about same then they not talk to us about it.
They sre talk us like some criminal talk to us.

DEAR RESPECTED SIR,

I AM MEGH BAHADUR CHETTRI 75 YRS OLD MAN. I HAVE A SAME ABOVE CASE.

ADDRESS-- DHAKANI KATTA WORD NO 2, CHAMPASRI. SILIGURI.

CUSTOMER NUMBER---KG6533

I DIDN'T GET MY BEFORE GAS DATED--29SEP-----11NOV----11DEC

I AM SINIOR CITIZEN OLD MAN

PLZ RECORD MY COMPLAINT FORWARD TO HEAD OFFICE.

PLZ GIVE ME HOME DELIVER VAN DRIVER CELL NUMBER.

Indane Gas Complaint — LEAKAGE AND NOT GETTING PROPER SUPPLY FOR URS GUYS

MY NAME IS KHEMCHAND AND MY CONNECTION NO IS GG-011495 AND I HAVE A COMPLAINT AGAINST INDANE GAS COMPANY.. THE COMPANY SERVICEMAN DOES NOT DELIEVERED THE PROFER SUPPLY OF THE GAS CYLINDER IF THEY DELIEVERED THE CYLINDER IS NOT PROPERLY WORKED OR THEY LEAKED .SO PLZ DO SOME CERTAIN REACTION AGAINST THEM . SO THE PEOPLE DOES NOT ANY PROBLEM FROM INDANE COMPANY

Dear Concerned,

It is regarding a gas cylinder delivered by M/s. Anubha Gas Agency, Pandav Nagar, East Delhi- 110092. Ph No[protected].

I wish to inform you that, the agency often supply under weight Gas Cylinder to their consumers. Last week they delivered a Cylinder to me which gross weight is 25 kg. whereas it is printed in the body of the cylinder is gross weight shall be 30.2 kg. My consumer No- is- CX-7746281.

After receiving this I made so many Phone calls to them to change the same. unfortunately they haven't taken any action against my complaint. Even the employees of this agency's behavior is not supportive.

So, it is requested to kindly look into this matter and do the needful at the earliest. They are cheating all consumers who never tried to weight after receiving their Cylinders.

Regds.
Pratap Debnath
Ganedh Nagar, Pandav Nagar Complex
Delhi-92.
Mob- [protected].

I am Satish John R/O H.No. 1096 sector 43 B, Chandigarh and my consumer no is 2437, I received a msg on my registered mobile on1st February 2014 at 18:26:23 hrs which read as follow.
"Booking for consumer no 02437 is registered and the booking reference no is 520175. GiveADHAAR number to your Distributor and Bank to get subsidy in Bank" and again on 4th Feb 2014 at 16:04:20, I received another message which reads as under:
"Dear Indane customer, against your refill booking 520175, cash memo [protected] generated, cylinder shall be delivered shortly. Save fuel for a better tomorrow" in this context I may tell that this booking was never made by me and this cylinder never reached me but on enquiry the same was delivered. I tried to lodge complaint on[protected] but this number is always engaged. I was trying to lodge my complaint with IOC in the mean time again I have received a message, read as follow:
"Booking for consumer no 02437 is registered and the booking reference no is 526287. Give ADHAAR number to your distributor and Bank to get subsidy in bank" this booking is also not made by me. What I can understand from this, that the Distributor is selling these cylinder in black. the same thing had happen earlier also for which I lodged a complaint with IOC then the distributor's man came and opoliged. this complaint of mine may please be taken on priority and seriously and strict action is solicited against the offenders.

am Satish John R/O H.No. 1096 sector 43 B, Chandigarh and my consumer no is 2437, I received a msg on my registered mobile on1st February 2014 at 18:26:23 hrs which read as follow.
"Booking for consumer no 02437 is registered and the booking reference no is 520175. GiveADHAAR number to your Distributor and Bank to get subsidy in Bank" and again on 4th Feb 2014 at 16:04:20, I received another message which reads as under:
"Dear Indane customer, against your refill booking 520175, cash memo [protected] generated, cylinder shall be delivered shortly. Save fuel for a better tomorrow" in this context I may tell that this booking was never made by me and this cylinder never reached me but on enquiry the same was delivered. I tried to lodge complaint on[protected] but this number is always engaged. I was trying to lodge my complaint with IOC in the mean time again I have received a message, read as follow:
"Booking for consumer no 02437 is registered and the booking reference no is 526287. Give ADHAAR number to your distributor and Bank to get subsidy in bank" this booking is also not made by me. What I can understand from this, that the Distributor is selling these cylinder in black. the same thing had happen earlier also for which I lodged a complaint with IOC then the distributor's man came and opoliged. this complaint of mine may please be taken on priority and seriously and strict action is solicited against the offenders.

Satish John
H.No. 1096 Sector 43 B Chandigarh
[protected]

My consumer no is B 36339 I booked my gas through SMS to mob.no [protected] on 07/06/2011 to u r dealer Monomihini.Gas.Agency DURGAPUR Jakir Hussain Avenue.Bidhannagar Durgapur.W.B.Till date I have not received gas even they have not replied to my email nor they r attending my phone.I know not how many time I have to waste for booking & getting gas.I also donot know whether I will get reply to my mail or not.[protected]@gmai.com. SAMIR.PRASAD.GUPTA. Mobile...[protected]

Sir, My self Hemant Goel residing in Ambala City. My Gas Connection No. is 9496 from Mohit Gas Agency Near Bus Stand Ambala City. I Want to once again complaint of the agency. I had complained to this agency earlier but there is no response from your end. My Complain is that i m not getting my cylinder on a right time.There Contact No. is[protected] & 2556134 which is always busy. so it is very difficult to contact them. Whereas i contact them & asked for a cylinder then they told me only one thing supply is very poorer so pls wait for a cylinder. I think they sell the cylinders in black.so, This is not fare for us. Sir, i ask u only one question is that Could u control this system blackmarketing. I think u don't do this because corruption is everywhere.Sir i want to talk a responsible person who control the systems, So Kindly it is requested to u plz give me a Contact Number of that person where i explain everything about this agency.
Thanks

Hemant Goel

Respected Viewers/ consumers of Indane gas Agency Padmarao nagar,
I would like to say that this agency is owned by the Late.Gongi Reddy Mohan Reddy, Freedom fighter, domal guda Hyderabad.
He has only the son named G.Satish Reddy and three daughters(1) Mrs.Indira Devi, (2) Mrs. Neeraja Devi (3)Mrs. Aravinda Reddy were the daughters .The agency got under the quota of Freedom Fighters quota by Late.Mr.G.Mohan Reddy.
But Mrs.Aravinda Reddy, Mrs. Indira Devi, Mrs.Neeraja Devi were the daughters of the late. G.Mohan Reddy fradulently and cheating the Mr.Satish Reddy taken over this gas agency and running under the name of Mrs.Chandrika Reddy. Mrs. Chandrika Reddy is a daughter of Mrs. Indira Devi daughter of Late.G.Mohan Reddy.
The property is acquired by cheating and booking a criminal case on Mr.Satish Reddy. By all the above daughter and sisters. The details are Mrs.Aravinda Reddy, W/o.K.Prabhakar Reddy Addl.S.P.police department at habsiguda, Street no.7.[protected]. Mrs. Neeraja Devi daughter of late. G.Mohan Reddy Cell:[protected] and her son Mr.Sushruth who is working as a captin in indian airlines cell:[protected] and His father name is Mr.B.Surender Reddy [protected] R/o.1-2-597/26, domalguda, Hyderabad and Mrs.Poornima Reddy, daughter of Mrs.Indira Devi : Cell.[protected].
So I request you to note down these cell numbers for your kind consideration for further contact .
Lastly the main kingpin of this problem is lies with Mr.B.Sushruth [protected] and his mother and father Mrs.Neeraja Devi [protected] and Father [protected]. further future correspondence please.
Yours sincerely

LPG Gas — regarding not distributing of gas

i went for the gas cylender to chanderakanta gas agency bharat talkies today ie on 19/1/8. we were therre in line from 6 o clock in the morning.up to 10 o clock we were in the line so i dial his number and i got the reply that today is holiday.we were about 50 people standing in the line without any notice or holiday pumphlet on the shop.
we have discuss the matter with a food inspector he inspite of supporting the customer he is defending the supplier. i have forwarded this application to collector,to indane oil and to the human walfare commission and consumer forum.

LPG Gas — Gas Cylender not supplied in timely.

My consumer no.15705 in the name of Shri Hukam Pal Singh C/o S.P.singh, Steno in Railways. I had booked my LPG gas on 03.07.08. I regreted to say that I have informed to Surya Gas Agency, Jhansi & honour of this gas agency in several times but he did not supplied LPG gas at my home till date.

I am Central Government emplyee working in Signal & Telecommunication department and my duties is essential safety catagory and my wife is also doing job, it is not possible to remined the gas asgency for gas in every time and every month...

It is requested that kindly look in to matter seriously and arrange LPG Gas at my home early and take necessary action against responsisble person to delay the above delivery and assure the home delivery of LPG gas as regularly in every booking.
My Home Address :
Shri Hukam Pal Singh S/o
Shri S.P.Singh, Steno
RB-II, 598-B, Rani Laxmi Nagar,
West Railway Colony, Jhansi (UP)
Mobile No. [protected]

previosaly Gas Supplied 18.06.2011 But Till Date Gas Not Supplied And Telephone No.[protected] &[protected] Not Answaer Of Gas Supplied

gas — gas not supplied timely

Gas Not Supplied Timely Previous Gas Supplied 16.06.2011 But Till Date Gas Not Supplied & Tel. No.[protected] &[protected] Not Satisfaction Answer Of Gas Supplied My Consumer No 10147 Name Keshav Kumar Maheshwari
194 / 288 Pratap Nagar Sanganer Jaupur Mobile No.[protected]

My consumer no.10328 and resident of New Delhi, Sarita Vihar. M/s VEENA GAS SERVICE
is the distributor for my connection. I have been trying to contact the said agency
since 09th Feb, 2011(7 days) over phone deseperately continously (atleast 50 times)for booking the gas. But am very sorry to bring to your notice that there is no response from them. The tel. nos. provided by them ([protected],26914545,[protected] are not acccessible .Though I have booked for the refill using 24 hours centralized booking facility on 9th feb itself ,vide phone no 1260.. On last ocassion also I had experienced similar kind of problem and after 15 days of refill request at 1230,
I had to personally visit their office and I was told that due to techinical problem they did not receive any request from my side. They had also assured me then, that this will not happen again. Bot sorry to say ..same thing is being repeated again.I am a social worker working with an NGO..and can't visit Veens Gas Agency office for every refill. I can't contact them over phone also.Their Email Id "[protected]@hotmail.com" is also not working and reminder mails sent to them at this email are BOUNCING

Kindly look into the matter and ask the distributor to set his system in order and send us the refill at the earliest. You may appreciate the precious time and effort already lost by me in this regard.

Manjit Singh
L- 110, Sarita Vihar, New Delhi-110076
Cell No [protected]
Email Id [protected]@yahoo.com