| Address: West Delhi, Delhi |
My Gas connection No. AG-06703
Distributor : Ashu Gas Service
SHOP NO-7, PROP NO-J1/161-1,
RAJOURI GARDEN,
NEW DELHI-110027.
Tel : 011 – 25105531, 25411580
Dear Sir,
I have booked gas refill through Indane on-line gas booking system website is http://www.tomogas.com/iocl/. 04-Jan-2011 at 3:49 pm. The gas agency has not responded and unable to given delivery, when I approached agency on 14-Jan-2011, I have been informed by person at agency that they have not received data from the on-line system; thus agency again booked the gas-refill. The gas got delivered after days.
This month I have booked the gas on 06-Feb-2011 through website (booking No.1419) Today (10-Feb-2011) I informed the gas agency that I have not received the gas delivery, they have denied the WEB booking again informed that the consumer can book the gas only after 17-Feb-2011 i.e., 30 days booking time limit is required. I am aware that customer can book the gas after 20 days that is applicable to all gas providers. Please note that gas agency is unable to deliver the gas according the need of customer and try to convince that 30 days booking is mandatory.
I request you to kindly intervene in this case and save me from the harassment of Ashu Gas Service.
Yours Sincerely,
Gracy Johny
48A, DDA Flats
Shivaji Enclave Extn.,
New Delhi 110027
Tel: [protected] (M)
Aug 13, 2020
Complaint marked as Resolved
My Consumer no is : 89710625
I have booked my cylinder on 23rd Feb 2015 and I have visited AGENCY aprox 8 times, always they were saying tomorrow i will get the cylinder,
Today 28th March 2015 Delivery boy came to deliver the cylinder, as per bill amount 635/- was there but they was asking 700/-
I have ignored to pay extra amount than he said my self only pick the cylinder and hand over vacant cylinder to them.
i have called to SNS gas agency and their manager also told me to pay 700/- as Delivery asked.
I have not paid extra amount so they have not given me the cylinder and returned.
Please help me on this, what i need to do for this.
[protected]@gmai.com
Mob - [protected]