Indian Oil Corporation [IOC] Complaints & Reviews

Sir,
My consumer no -007423 at Khatra Meera Indane ( LPG Distributor) and I booked for a refill on 27.01.2011 and my husband went to the shop 4 times for the cylinder and he was promised every times that refill will be delivered wilthin one or two days. But till date I am not delivered a cylinder and every time we received wrong behaviour. And here also to note that I tried to contact the distributor several times over phone (the number given by the distributor) but nobody lifted the receiver to answer the call. I am giving you the Contact Nos of the distributor for your practical experience [protected] & [protected] .This is the common experience of every consumer under the distributorship of Meera Indane in the area of Khatra in the District of Bankura.If you please you can verify this situation by organizing a survey in this locality witout prior intimation to the distributor. Besides this , police seized vans containing refills which were bieng sent for selling in the black market at the price of Rs.550/- to Rs.600/-. This is creating artificial crises in sypplying of LPG cylinders.
Your cordial intervention is highly solicited to solve this cancerous problem and save us from regular harassment.
With Thanks.
Bhramar Sarkar
Consumer No-007423
Khatra, Bankura

I am an Indane LPG Gas consumer, having Consumer No.TG-10945. I get the delivery of gas cylinder from M/S. Gas & Novelties, 176/G, G.T.Road, Ballavpur, P.O.Serampore, Dist. Hooghly, West Bengal.
I am a senior citizen and as such I had registered by name with erstwhile Tarakeswar Gas Service to get the delivery facility, as admissible to the senior citizen as per norms and rules of the company as well as Govt. of India. But from the time of taking over the distributorship by M/S. Gas & Novelties of Tarakeswar town, I am not getting any facility of early supply of gas cylinder, meant for senior citizen, inspite of repeated verbal request. As for example, I have booked gas on[protected] under Delivery voucher no.28453 dt.29-01-11 but till now I have not received the delivery of gas cylinder. Previously on 21-12-10, I had booked the gas but got the delivery on 11-01-11. Similarly, I had booked the gas on 22-10-10 under voucher no.17579 but got the delivery on 13-11-10; Moreover, I had booked the gas on 11-08-10 under voucher no.2861 but got the delivery on 11-09-10 and there are so many past examples.
So, it is evident that M/S. Gas & Novelties are reluctant to extend me any facility of senior citizen, at their own accord and will .
So, I appeal that necessary steps may kindly be taken so that I may get the facility of senior citizen, with immediate effect regarding early supply/ delivery of the Indane LPG cooking gas.
From: Shri Asit Kumar Chakraborty,
Joykrishna Bazar, Battala,
Vidyasagar Sarani, Ward No.10,
P.O.Tarakeswar-712410,
Dist. Hooghly, West Bengal

Sir,
I am a bonafide customer of Indane gas bearing consumer no.A30277 through the authorised distributor M/s B.W.C.S. Ltd., Bhubaneswar. I had booked for a refill cylinder on 02/02/2011. However the same has not been deliver till today instead of repeated reminder to distributor & feedback to IOCL through online feedback process on 15/02/2011 vide feed back no.77283. Further, I have also make a complain to state incharge through...

I am a consumer of indane gas at parul gas service sant nagar burari delhi -110084 wide consumer number 34388. I had booked lpg refill on[protected] but the delievery has not been made by the agency so far.Please do the needfull and take necessary action under intimation to me.


With Regards
ANAND BALLABH JOSHI
MOBILE NO -[protected]
5349 B BLOCK GALI NO 115/16 SANT NAGAR BURARI
DELHI-110084

I am Indane gas customer (01359) Agency Name Nellai Indane Gas Agencies, Tirunelveli Town. I am Booking for Refilling of LPG CYCLINDER on 21.1.2011. not suppling till date (19.2.2011). Contact to Nellai Indane Gas Agencies, tolld that after the 9 days will be refilling.



my contact cell [protected]

I recived a letter of LPG gas connection in the name of my son Mr.khalid Mustafa .vill.Po. ekderwan ,distt.Gopal Ganj ,Bihar, when my wife gone to shahi gas services who is single gas agency in Gopal ganj.first they demanding Rs.5000 for a single cylinder+regulator+gas pipe+gas stove which price is bearly Rs.700 to 800 in the local market.i have written to Mr.R.N.Dutta sr.zonal manager of patna.but this mafia group is so dare they do not obey the any order.my wife is going there to take the connection ,first they refuse to give the connection without taking gas stove.staffs are saying that if you need connection without gas stove then meet the owner of the station.from two months she is moving piller to post to meet him but he never meet her.she is fad up with this situation ,no body is there to listen her voice and solve her problem.if i pay more than double then they will issue my connection.other wise not possible.this is the open gunda gardi and incouraging bribe.this is the situation. any body can help me pls.and eradicat this monopoly of this shahi gas services.

I am from puzhuthivakkam where we have an agency called RANIE ENTERPRISES. These people speak as though they are demi gods and ask us to book only after fifteen days of the cylinder replenishment. The lead time is also indefinite which is about 29- 30 days minimum and an earlier delivery which was to be made to our house was not supplied for reason DOOR LOCKED, when there was not a single on which our door was locked for the past three months. Now they are asking us to pick up a commercial cylinder by paying Rs. 1000/= and pay about Rs. 400/- after that for every cylinder. Our consumer number with the dealer is 41365 in the name of R Natarajan. Our address is 12 2nd st. Ravanan Nagar, Puzhuthivakkam. The area near to us Nanganallur is not facing much of a problem where the cylinder is getting delivered with in 15 days. Request the concerned officials to look into the matter and make the necessary inspections for the regulation of the activities in case there is any malpractice.

I am very much suffering from the issue of gas cylinder of Indane through local distributors.I am Nemat Raza, my con no is 362833, booking no 7244 Dated 01 st FEbuary 2011 and our distributing agency name is M/S, Prayojan 12A, Bardawan Road, Kolkata-700 027.Phone No.[protected], and the agency is under Indian oil corporation.I already booked my Gas Cylinder on 01 st FEbuary 2011 and still i did not received the cylinder yet .Why ?.I am sending this mail not only you, a copy to the complaint cell of indian oil corporation India and a copy to the Petrolium Minister of India.Pls chk and do needful.

Regards,

Nemat Raza
[protected],

Sir,
My consumer no.16735 of Sringeri Enterprises, Gurgaon. I booked my gas on 27th January, 2011 but till today I have not received my gas cylinder. I already lodged a complaint on 17th February at consumer case Ph.[protected] and also contact your office but my problem does not solve. The sringeri enterprises create always problem in refiling and misbehavour staff.
Kindly take nessessary action against them and help me
with regards
NIRMAL YADAV
MOB.[protected]
888/22 GANDHI NAGAR, GURGAON

Murali Narasimha Gas Agency is one of indane gas agency from indian oil corporation marketing division.


my new gas connection application was sanctioned from indane gas company.my application no.[protected] dated 11 Dec. 2010

so, gas agency tarchered me for gas stove. but i don't wont stove and other materials

sir,
I am a centeral gov employee & posted in bangalore airport. I am consumer of Indane gas from Natraj gas agency Yelahanka New Town my consumer ID is 69199. Sir the agency are giving home delivery in some areas and there are lot of consumer taking cash & carry, but the delivery agent and supplier are get the cost for one riffle is 380 Rs but govt rate is 360.59 Rs only. And, they are saying that you have to pay 380 Rs otherwise go to the agency and pickup the riffle, this is the our transportation charge.
Sir, I think home delivery or distribution in different areas is include in riffle cost, we have no need to pay extra 20Rs for one riffle.
Please do the needful.
Thanking you.
RAJNISH KUMAR
rajnish2007.[protected]@rediffmail.com

sir
i booked my cylinder on[protected]. After the 17 Days i did not receive cylinder. i want to know what's the problem and why are you not giving me cylinder. it is big problem for my family so please slove my problem i hope . you will be understand my problem.
my gas connection number 1496. Customar Name:Panna Lal Agrawal. Address:
Gopinath Bagh Vrindavan (MATHURA). My Mobile number is [protected] , [protected].

THINKING YOU

Yours faithfully
Panna lal Agrawal
Gopinath Bagh Vrindavan ( Mathura)

pin code: 281121

sir/madam,
By the delivery of indian gas agency pratap nagar sanganer i am facing problem from last few months they always say that come after 2days 3 days.As per theire commitment they deliver gas cylinder after 35 days but after that i every month they delay 6 to7 days and refuse to come again.
we can't go 4 to 6 times every month to take gas because i working in software company and i have to take leave from there for only cylinder and they always asked to come again.

Dear sir,
My self naresh sharma resident of indore. an employee of (UTV ,MEDIA)having connection of indian gas dealer name
Pagare gas indore and cust. id 22543 by the name of naresh sharma, address , house no. A- 170, VEENA NAGAR ANEX, PRIME CITY, SUKHLIYA, BEHIND MAA GAYATRI MOTORS,INDORE,
contact no. [protected]. my complaint is against person of dealer (Pagare gas agency )who has refuse to book my requirement of gas cylinder as per him reason is that i have three no .of connection which is totally wrong,please look the matter and resolve my problem at earliest.

I have got a LPG (INDANE) connection in my house. It has been noticed that the regulator has got some problem which was confirmed by the delivery boy and he has asked my daughter to contact the office for help. She has made telephonic complaints and they have confirmed that the mechanic will visit immediately. Even after 5 hours nobody turned up and when she contacted them again, they have responded "YOU ARE NOT THE ONLY CUSTOMER TO US AND WE WILL COME ONLY WHENEVER WE GET TIME. YOU CAN COMPLAIN TO ANY ONE AND WE ARE NOT BOTHERED ABOUT THAT AND YOU CAN DO NOTHING TO US". The problem has not been solved till now.

Since my daughter is staying alone I request your immediate help in solving this problem.

A.V.KRISHNAMURTHY
NO.300/1A, Door No.5, Second Floor,
16th Cross, KaggadasapuraMain Road
C V Raman Nagar, Bangalore 560093
Phone : 25347944

LPG GAS CYLINDER BOOKED BUT DELIVERE TO SOME ONE ELSE.
M/S BLOSSOM GAS INDENE GAS DEALER NERA MODEL TOWN DELHI DELIVERS MY GAS CYLINDER TO SOME ONE ELSE. TO DAY ON 16.02.11 WHEN I WENT PERSONALLY I WAS TOLD THAT LPG GAS CYLINDER DELIVERY SLIP HAS BEEN ISSUED 2 DAYS BEFEORE AND THE SLIP IS WITH RAHUL PHONE NO [protected] NAD ASKED TO CONTACT RAHUL. RAHUL TOLD ME THAT HE COULD NOT DELIVER THE LPG GAS CYLINDER AND NOW THERE IS NO STOCK . QUESTION IS WHEN DELIVERY SLIP/CASH MEMO HAS BEEN ISSUE 2 DAYS BEFORE THEN WHERE MY LPG CYLINDER HAS GONE AND WHY THE SAME HAS NOT BEEN DELIVERE TO ME.IT SEEMS THAT THE DEALER WITH THE HELP OF HIS STAFF SELLING GAS CYLINDER IN BLACK NAD HARASSING THE CUSTOMERS.GAS BOOKED ON 09.02.11 HAS NOT BEEN DELIVERED TILL DATE I.E. 16.02.11 BY 1.10 P.M.

MY CONNECTION NO IS 6314 IN THE NAME OF GOPI CHAND BHATIA
DEALER NAME IS BLOSSOM GAS
PHONE NO IS 27414566.

PLEASE TAKE SUITABLE ACTION IN THIS REGARDS.

OM PRAKASH BHATIA S/O GOPI CHAND BHATIA
B-247 DERAWAL NAGAR,DELHI 110009
[protected]
45686097

Sir
It is disheartening to mention that this is practice of Poonam Gas agency to delay in delivering gas cylinder after 15 to 20 days . It is observed that they are selling by taking more money and delivering to others even sometimes to non connection holder as result the concerned consumer does not get cylinder even after 20 days. My details of connection as follows who is regular victim of this agency.
Consumer No. 7106 Name :sure Chandra Yadav Address: Near Adarsh Nagar Gayatri Vihar Pinto park Morar Contact No. [protected]. Please do needful for this complaint . Today I told them about the complaint . I have been requesting since saturday they are not responding positively only repeating tomorrow you will get cylinder but till today I did not get. It happens every time . Kindly nnedful action ir order to get the cylinderand ensure them to deliver in time. Suresh Chandra yadav

Indane Gas Cylinder suplied by M/s Geetanjali Gas Service auth Distibutor of IOCL is having heavy leakage as High Pressuire Gas is coming out from the top.
My consumer Number is G10499

All of suddon there was a Blow/ sound and cylinder starts blowing High Pressure Gas at its own...Seems quality defect in it.

Some how we could manage to plug the same with CAP ,..since morning we are trying the Toll Free Number and every time it is coming in queue....waiting...

Our contact Numbers are [protected], [protected]

Dear Sir/Madam

This is to inform you that i have transfred my indane gas connection from faizabad to Bahraich.
but in bahraich dbr is refusing to give me connection, saying that he
has no regulator to issue me. since iam waiting for long time since
8.01.2011. and they not accepting my transfer paper and not giving any
recieving to me.

Pls help me out Sir...............................................

sir,
i applied for new indane gas connection in shankar gas agency (indane gas), Chirala 523155, prakasam Dist A.P, reg no: [protected] and when i received communication from the agency to pay the requisite amount i went to the dealer then he asked me to pay Rs.4100/ instead of the stipulated Rs.1950/- the additional amount for stove, lighter, etc..As i am not satisfied with products he has i said i will buy all these at my convenience...