Indian Oil Corporation [IOC] Complaints & Reviews

Dear Officer,
Myself Mr. Bishwin Shah resding at Mansa dist-gandhinagar,gujarat. In out city I am the customer of Parth lpg Gas Agency for LPG Cylinder. My Customer No is DG15602. My complain for Parth Gas Agency is I could not get LPG Cylinder on time. As i had received last cylinder on 19/09/10 & New request given on 23/10/10. Till date I have not received cylinder .
as per IOCL rule's parth gas agancy can not maintain any register for booking of gas cylinder.
As per IOCL rule's parth gas agency can not deliver new refill lpg bottle after booking of 21 day's.

Thanks

Regard,
BISHWIN SHAH
[protected]@gmail.com
[protected]@kalpatarupower.com
mobile no-91-[protected]

Dear sirs,
I have an LPG connection registered at Vijay gas agency, Pammal, Pallavaram, Chennai. My consumer number is- 58771. I had booked for a cylinder on 15 Oct 2010, & my booking number is 10279. Today after 18 days I am still told that it will be delivered shortly. The next excuse after this will be that my address is not valid. This takes another 3 days of shouting at the agency owner. Is it not possible for your corporation to reign in such dealers who do not care for your customers. It has been alleged that it is quite a lucarative business to sell domestic gas to hotels by certain gas agencies.
You may therefore find it satisfying to look into such dealers as there may be some validity and will definitely result in an improvement of image of the corporation if you desire to do so for customer satisfaction.
Thanking you
Col.Anil Ram

Dear Sir,

Sub.: Gas Connection No.01523 - Shanti Indane
WZ-427 sadh nagar, gali no.18K palam colony new delhi -45

I have been trying to book my cylinder for the last 3-4 days, but I am unable to contact any of their numbers. Either the phones are ringing or busy. 24 hour booking no. as well as the helpline nos. are also not responding.

Also whenever i call indane gas office in Palam[protected],[protected] nobody picks up the phone but when i go to that office they say we are so busy that we can not pick up the phone...although i find the two concerned ladies gossiping with each other without paying attention to the customers...& 2nd thing is they take so long to deliver the gas the always say because of short supply it is not being delivered i am sure they sell gas in black ... i hereby request the concerned authority/officer to look into the matter in person...
Thanking you,

Yours faithfully,
Krishan Kumar
Rz2772-m Raj nagar-II Palam colony

We are the victims of Brindavan (INDANE) gas agency, BHEL(Medak Dist). We have been suffering every time when we book the gas. Currently holding the single connection, with which we are able to cook only alternative month due to gas delay by agency.

They never deliver on time and also very very poor response from them. The phone numbers are always engaged and if connected they will say that the gas will be delivered next...

I Asha Jain, Cust. No. 16805 booked cylinder on 14/10/2010 at 14:40pm
& booking No. is 242.
I have made remind call so many time but not received Gas Cylinder so far.
Tell me where I can do Complained about that.

I thing I want to ask you can I take Cylinder without Recipt ??
2 times your Delivery Boy came to my home with
Cylinder but he had not carry any Recipt. Tell Me What to do ??

this letter is to inform u about the disrepectful behaviour n unpleasant way of communicating by a telemarketing representative name"BHUSHAN" working under the distributor for iocl named "INDUSTRIAL LUBE SPECIALITIES" panvel branch.we m/s MULTI LUBE CO. kalamboli navi mumbai have been selling and promoting iocl products for years but never expected such kind of behaviour.it goes like this on 27th october 2010 at around 1:30pm we were just getting ready for lunch and i received a call from this person named "BHUSHAN"representing "INDUSTRIAL LUBE SPECIALITIES" informing me that my payments for the month of may 2010 are due n i should handover the cheques today itself to their representative.it sounded as if i m talking to some henchman of some scary mafia.since it has always been our policy to make the payments on time it was the most hurting thing for me,keeping my food aside i firstly told my staff to bring the file for that particular month to my desk and i was taken aback and felt deeply hurt seeing that all the payments for that month were made on time.on realizing this i wasted no time and redialled the same number and provided him with all the cheque details.after giving him all the details i told him that it is their work to make all the entries n cross check them and not just to dial the customers no. and harress them.the biggest shock was when i asked him that since it was he who was mistaken so it becomes his moral duty to apologize,but he said that it was not his mistake and he will not apologize under any circumstances and he banged the phone down.after which i contacted the sales representative for our region MR.DEEPAK SHELAR, even he din't give me a satisfactory reply and kept on saying that there was some discount structure problem,and even he din't have the courtesy to apologize.

working with iocl we always felt proud and confident but never expected such kind of behaviour from a person who is associated with the company.i still personally feel that i deserve an apology from this person or his
incharges since we were accussed of something which we were not wrong at all.respect is a thing which takes years to earn and
should never be taken for granted.we at multi lube co. have full faith in companies policies so i request you to do take some serious action on this because at the end its iocl's name which will be tarnished.
thank you.









m/s MULTI LUBE CO.

shop no. 49A, BIMA complex,

kalamboli,navi mumbai410218.

phone no.[protected]

cell no. 0 [protected]

SIR WITH WARM REGARDS Imanish kumar podar consumer no. 20104 not supply gas ontime but selling it in open market. sir so therefore i request you to take strict action against those blacker. gas distributor name barabati gas. and contact no.0671_2312675

Dear sir,
I would like to bring litigation against M/S pooja Gas Service (ph:[protected]),
My consumer no: is 216/26
Thrikkakkara kakkanad Ernakulam .The agency does not deliver of gas cylindre
after booking within two weeks. I had booked on 4/10/2010 But the agency
telling that the gas cylinder will issue on next month 10/11/2010
Isincerly request you taken necessary action.If not I will loose confidence on I OC administration.
Thanking you
Rajani V.R
[protected]
[protected]
Attach

booked gas of consumer no. 25001 in the name of Ajay Kumar on 14th oct 2010 but not delivered so far and also now not responding on phone

SIR, MAIN LAXMANGARH SE HU.MAINE DVC CONNETION KE LIYE DOCUMENT DEPOSIT KARWAYE THE.LEKIN AAJ TAK NA TO DVC CONNETION MILA AUR NA HI DOCUMENTS RETURN KAR RAHE HAI. AAP JALD SE JALD KOI INVESTIGATION KARE. MATHURAM CHEJARA

dear sir
My consumer no. 20907. I booked the gas on 11 oct 2010 from rudrapur gas service rudrapur uttrakhand , but as on 27.10.10 I am not received the cylinder yet,
When I contacted the concerned person he asked that I will get it after 15 days & can not give home delivery.
Agency not give home delivery .
Pls look into this at earliest & hoping that strict action will be taken against this complaint positively
Thanks

Umesh Chandra Suyal
Alas visas road near sagar kalra atta chakki Jagtpura rudrapur udhamsingar Uttrakhand Ph. [protected]

Dear Sir,

I am retail consumer of IOC vide consumer no. 25236 registered with Gemini Enterprises, Najafgarh, New Delhi. I have booked cylinder for delivery on 15.10.2010 vide booking no. 302. Thereafter I have made complaint for non delivery of cylinder on 21.10.2010 but till today no action has been taken. From the last six months I am facing same problem. Some time the cylinder is delivered at my address about 1 month late in the past, which is creating very trouble for me. Please do the needful and take necessary action against my complaint

Thanking you

Yours truly



Tun Tun Poddar

Consumer no. 25326

Plot No. 20, Gali No. 10

Jai Vihar Extension Phase-III

Behind Arjun Park, Najafgarh

New Delhi -110043

Tel.: [protected]

INORDINATE DELAY IN SUPPLY OF LPG-DOMESTIC CONSUMPTION CYLINDER
Sir,

IOC Consumer No. 28291 attached to 'Rashmi Gas Agency', TTripunithura, Ernakulam District (Tel. Nos.[protected] is in my name. I have booked for LPG on 27.09.2010 under booking No. 73 through IOC helpline No.[protected]. But till date I have not been supplied with LPG.

Therefore, I contacted IOC again in their No.[protected].Since it is IVRC they have booked again for LPG today. So it is apprehended that they might have already released my LPG under my earlier booking on 27.09.2010 which the agency might have given to somebody else.

Kindly look into the matter whether there is any malpractice in supply of gas and if so pls take necessary action to stop such activities. My email id is [protected]@gmail.com.

Narayanaswamy

Indane Gas

Posted:[protected] by NEERAJ Send email


Cancel booking of Book Gas Cylinder

Dear Sir,

Sub.: Gas Connection No.N-3148- Sahanpur Indane Gas Services
Behat Road, Saharanpur (UP)

Date[protected] booked gas but not delivered & cancel the booked gas.

Please get my complaint solved immediately and arrange to get the gas booking done. The agency is not giving proper service for the last so many days.

Thanking you,

Yours faithfully,


( NEERAJ KUMAR )
Geetanjali Vihar
Saharanpur (UP)
Mob. : [protected]

Consumer No :51374
name : Ramani.t.v
T.R Gas Agency Mattanur
Ph:[protected]
Booking date :03/09/2010
Till yet not supplied cylinder

RESPECTED sir,
This is to inform u that AGNIHOTRI GAS agency, Sector-37, Noida is supplying LPG to domestic consumer 4 kg less than its standard weight. My Consumer No. is B 26335. I have booked a domestic LPG cylinder on 21 Oct 10 vide refill voucher No. 11668 and the same has been supplied on 25 Oct 10 at my address P-17/8, Tatrakshak Vihar, Sector-23, Noida. After weighing the cylinder it comes 26 Kg and presently the seal of cylinder is intact. PLEASE TAKE IMMEDIATE ACTION against the gas agency to avoid further action.
The outcome of the complaint may please be intimated at my e-mail:[protected]@rediffmail.com.
Thanking you

Yours faithfully
Ram Prakash Dwivedi
25.10.2010

Sir,
It's submiited that I am holding gas connection of Indane Gas service no. S9061 at Rampuraphul. The service of this agency is very poor. Generally cylinder is being supplied after 1 and half month and home delivery has been stopped. When enquired from agency they state that there is shortage of gas.
It is submiited that gas cylinder in BLACK at the rate of 600Rs. is available at any time in agency. Kindly look into the matter.
With regards.

Yours faithfully
Jagrup Singh Manshahia
Senior Superintendent jail(Retd)
Mobile No. [protected]

I want to share you all the incident that happened on Saturday,23th Oct 2010,
By the orders of Indian Oil officials, complaint numbers/suggestion number/email ID's are displayed on a board outside the agency so that a common man can easily complaint against authorities.
But it is not so safe when licenses are allotted to ruffians(badmash).
On this Saturday,23th Oct 2010, around 1:30PM system(computers) was not working in Yadu Gas Services, Shahibabad(Gzb) due to which people had to suffer.
A young guy took a photo of complaint board, so that he can dial a number or send mail regarding the complaint from his home.
He was brutally beaten by the staff/agency holder. He was shouting 'Save me'(bachao bacho) but no one can dare to save him, as they were around 10 people, two of them had riffles also.
It's just a request with Govt. officials that please don’t allot agencies to such mobster(Gangster) or what the use of such display of board when a common man can't complain against agency.
Also request to common man, please have patience and check the surroundings then only take such bold decision.

We booked a Gas one month before @ Indane Gas Agency, Velachery Check post. Last two weeks we have been calling then daily. They are giving reasons like we dont have a bill or unavailability of load. If Load is available Bill is not there and if Bill is there Load is not available at Pallavaram load station. They have telling these reasons for a long time and we didnt receive the gas till date.
Ph number of Gas agency:[protected]

DEAR SIR... CONNECTION NO. NAHI PTA HONE K KARAN HAME D.B.C. CONNECTION NAHI DIYA JA RHA H, DOCUMENTS DEPOSIT KAR LIYE H. AB CONNECTION AUR DOCUMENTS DONO HI NAHI DE RAHE H. MATHURAM CHEJARA