Indian Oil Corporation [IOC] Complaints & Reviews

Indane Gas — home delivery not available

here are indane gas home delivary not available in our sakti city. so public are many problam taken for indane gas. please do you action in this case? if yes then can to acton and solve in our problam.and no then why.

Indane Gas — NOT ATTENDING THE PHONE

I HAVE BEEN TRYING FOR LAST 4 DAYS TO BOOK THE GAS CYLINDER WITH:

JAI JAWAN GAS SERVICE, D-493, SEC-7, DWARKA, NEW DELHI - 110 075,

ON THEIR TEL:+[protected] – 25087549, 25081877 & 25085414

BUT UNABLE TO BOOKING THE GAS CYLINDER AS PEOPLE WORKING OVER THERE IS NOT ATTENDING THE PHONE. THIS IS REALLY BIG HARRASHMENT TO THE CONSUMER

JATTINDER

Myself SHEETAL PANIGRAHI, bearing mobile no [protected] for the indane gas of Berhampur, ORISSA . My customer id- BI 3467 as already stated that there has been non delivery of the gas. There has been a several number of times when I have tried to contact them on the phone at the respective office even that was not picked up. After repeated requests which I have done by going to the office again and again but still there has been no consideration made.

Serial no- 673 date of booking 7/04/08 date of delivery 3/06/08. Serial no-3525, date of booking 12/08/08 there had been a warning from the head office hence the date of delivery was 23/08/08 but again when for the Serial no- 539 and the date of booking 4/11/08 there had been a great delay in delivery which was made on 11/01/08 and finally for the serial number-2159 which was booked on 07/02/09 thegas cylinder has not been delivered yet.
This indicates for a great irresponsible behaviour, intensional harashmental as I have to buy the cylinders in black which has really caused a great mental strauma for me. so which indicates for a bad customer service. therefore i would request you to investigate on the matter by sending up a surprise team for investigation else i would have to knock the door of the consumer court.

gurukrupa gas services — no deliveries of cylinders on time

i want to know whether the co(hp gas) has made any time period for booking of cylinders, if there is any time period for booking/delivery of cylinder i would like to know it because gurukrupa gas services didn't give one cylinder per month, and they neither give home delivery, i would like the hp gas to clarify my doubt and rectify my problem.

I agree with it. Not attend call upto call 3-4 days regular base. And yes, right delay with gas delivery also.

Dear Sir,
Smae thing happen to me also...they promised me to deliver the gas on 10th July afternoon.But till date I hva not received the cylinder.more over they are not attending the call.Now I am giving in written to IOCL authorities by mail.

P.Ghosal
IAF(Retd)
General Manager
NSS Vadodara

Dear Sir,

The services what i am receiving from gurukrupa gas service is very very bad.I have called since 20 days after booking of cylinder, but till date( 24/07/2013) i aw waiting my cylinder.Everytime there was a different person available on phone & they said that within 2 to 3 days you will get your cylinder.I have connected existing cylinder on 19/06/2013 in my kitchen.God will help me if booked cylinder will get before existing emptied.

Ketul Pancholi
[protected]

De activate my account with out any alert message or call or alert on email


Here is worst service provider. Even typical gov agency is better then their working style.
Their irresponsible representative replied that i have these many application so you will get your cylinder after 10 day.


They de activate my account without giving any alert mesg me on my register number or on my email id by saying that you have not use account since 6 months.
If i dont need cylinder then y should i use their service. i ll use it as per my requirement.


No online facility.
Call always not reachable.

No respect for customer. No value for customer.


Krunal
[protected]

freedom gas agency — close the gas connection

sir I have only one connection no. 29042 add. C-106 indrapuri loni Ghaziabad UP. which has been close by agency mark that you filup the KYC form. I am house wife and I am not Having Any id pfoof. what can I do? Can I taransfer this connection in the Name of My Husband Pl. replay.

Indu sharma

Respected Sir/madam,

most humbly i beg to state that i took a connection from indane gas on may 2009. I have a single gas cylinder connection and thus i am facing a lot of problem in refiling it. as whenever we book a cylinder, they say that it will take atleast 7 days and might take 15 days too. There was one more lady to shouting for it as she had booked the gas on 12th oct but not received it yet. and when she came to ask the reason they just rudely said it will take some more days. this is the case with everyone.

I live with my two daughters and mother who is a heart patient. so, i cannot go now and then to request for it. they are also not ready to double the connection. they said it will also take two to three months. so, therefore i request you to take some action against them. for this i shall be obliged to you.

thanking you

Nilam Singh
b-10/22, n-354, B.P. township
patuli, Kolkata-94

address of the distributer:-

baghajatin gas service,
31 barada avenue , P.O. garia
kolkata

INDANE/ GAS — FOR POOR DELIVERY SYSTEMS

Dear All Who concern with the management of Indian Gas distribution systems.

Sir, it is true that the distribution system is handling by your Agency is very poor delivery response because i have booked my gas on dated 04th Fab. 2011 my booking no. is 2910 and connection no. is 48916 that is under the DIKSHIT GASS SEVA, KHICHARIPUR, DELHI-91. But till date i am waiting for gas delivery and gating problem. i have tried to approached contact person a lots of time on telephone no.[protected],[protected] and getting no reply the aforesaid number didn’t picked by company personnel’s. I and my family completely in problem due to lack of Gas. Is this your costumer policy?

Regards,
Rambabu Singh.
M.[protected]

sir hum ko 50din m ak bar reffile milte h booking k 20 din baad celender mil ta h my consumer no.6790 charkhi dadri dadri gas service plz aap hum ko reply kare ke aap k pass bhi 50 din m suply dene k order h hum dadri gas service par jate h unko custmor k shaat baat karne k bhi tamij nhi h plz aap is par ghor kare

thank u

DEAR SIR,
ASHOK INDANE GAS CHARKHI DADRI ME CYLINDER BHUT JYADA MAATRA ME BLACK ME BECHE JAATE HAIN. JAB KOI UPBHOGTA REFILL KE LIYE JAATA HAI TO USE KAM SE KAM 15 DIN ME REFILL BADI MUSHKIL SE MILTA HAI.PLEASE CHECK KIJIYE WAHAA KYA HO RAHA H AUR UPBHOGTA KI PROBLEM KO DUR KAREN
REGARDS

Indane Gas — no responsible

sir my name lotus kumar mohapatra ,worked at cuttack for marketing manager, i stayed bbsr,khandagiri,dumduma. i cooked by me.so gas new connection for indane gas still 2-3 months so they are no letter or no response please help me

I want to know the rate for insurance of gas connection done by indane .

Indane Domestic Gas Cylinder — non booking of gas

our supplier Japneet Enterprises, godown no. 1, opp. Model Town, Delhi- 9, code no. 9107207 is in practice of not receiving the phone since last four months. when contacting personally they say that there phone are perfectaly working and it is me who is not calling and booking. it is really very difficult for me to go to the agency every time to book the gas. my costomer no is jp18289. kindly look into the matter and help me out.and insure that they should not adopt such practice to hassle the consumer. 8808

Indane Gas — non delivery of gas cylinder even after many days of booking.

we have booked for a gas cylinder since 24th Dec 2008.
we have our gas connection with Kleen gas, kharavela nagar, Bhubaneswar.
My costumer no. is 10352.
Inspite of several reminders we are yet to recieve the cylinder and over that the officials have stopped recieving the phone calls and are asking us to get the gas ourselves.
we have heard them speaking on telephones of some misscalculations in the selling of gas cylinders which we assume are illegal.


please look into the matter...
yours faithfull,
manasi jena.

indanegas — UNABLE TO CONTACT THE LOCAL AGENCY

I am a resident of Chittoor, Ernakulam. Now-a-days I am not able to contact hte Gass Agency _SURY GASS, Vaduthala - over phone. Though there are to telephone numbers I am not able to get none of them for the past few days and hence am unable to book the gass. The above said numbers are contieously getting engaged. My consumer No. 40966. Kindly let me have an alternate number to contact the gass agency or anyother alternate arrangement to do the booking.

Hope to get a quick and favourable response from your end.

Padmanabhan

Indane Gas — Non-delivery of cylinder even after 14days of booking

My consumer No. is T 18042 with Cooking Gas and Appliances, Block BD, Sector I, Salt Lake, Kolkata. I booked a refill cylinder of indane gas on 29/08/09 with your call centre (Tel No.[protected] vide Booking no. 1825 dated 29/08/09. When the cylinder was not received till this afternoon the concerned dealer was contacted and he said that they have not received any such booking order. Matter be kindly looked into and an immediate action be taken so that I may receive the cylinder by today and am saved of great inconveience.
Shall be thankful if action taken is communicated to me.
Ajoy Kumar Das

Indane Gas — gas not delivered even after 14 days of booking

i have booked my gas on 13th april but still on 27th april it is not delivered. i can't complain to indane gas as no such facality is available by them.i can just WAIT

Indane Gas — Non delivery of gas for 14 days

Sir, I had booked for Indane Gas on 5th of July, 2010 on IVRS No.1260. Till date the gas has not been delivered to us. The Agency name is : M/s Surjeet Fuel Depot. Sec-10 R K Puram, New Delhi. Tel.No.26175544. My consumer no. is22907.

Kindly take quick action.

thanks

SK Nair
71 Sector 6 R K Puram, New Delhi

Non availability of gas cylinder even many days after booked date and non responsible behaviour of gas agency workers.
Respected concerend persons,
Being a responsible citizen of this country, i want to draw ur kind attention towards the irregularities and malfunctions in gas delivery system of an indane gas agency M/s"VIJAYA KANNA AGENCIES, VAELAR COMPLEX, 13 UDUMALAI ROAD, PALANI, DINDUGUL DISTRICT TAMILNADU" Code 133025, .
Agency is booking cylinders after 30 days of previous delivery and giving due date of additional 20-25 days.but even on due date or even after that, they are not providing the supply .On enquiring, they simply(always) give excuse abt the gas transport that gas lorry has not been arrived yet.
so.the consumers booked for different dated gets accumulated over next and next day..and even then rnot provided gas recipts.And when they provide receipts after many days., , the date of recipt will be booked date nomatter how old it is.
when asked abt delivery date and time, they give next day timing of 7 a.m. while they themselves open their office at 8 a.m.So wts the fun of booking system.Rather it shold be FIST COME.FIRST SERVE basis.
when i tried to contact the owner of agency to tell our problem, he usually not available and the workers in agency tells that they have no powers and they cant do anything and usally says" u can do whatever ucan"
so, wts the fun of running the gas agency i[censored] cant manage it properly
SO, I REQUEST ALL THE CONCERNED PERSONS OH IOCL TO DO THE NEEDFUL IN ORDER TO PROVIDE JUSTICE TO THEIR VALUABLE CUSTOMERS as soon as possible
thanking u

i agree with what you say it happens all over india especially in chennai tamilnadu u can see this happening in every gas agency we too expericed and still experienching the same problem til now from our gas agency(shoba gas service, chennai)we hav been waiting for 25 days from the date of booking and 50 days from date of delivery of the previous ful cylinder.Our concerned government officials and concerned ministry is keeping mum on this matter, we cant expect a justice in this matter with this kind of response from our government.they need to take a quicker n swift response on this issue .

Indane Domestic Gas Cylinder — Non delivery of Gas Cylinder after 25 days of booking

Dear Sir,

We had booked a Cylinder refill from Indane, through phone booking and the consumer number is 2638. The booking was done on 08.06.2011 and the booking number was 219524 and the cash memo was 3090. On checking the status over phone, it says that the delivery of cylinders booked till 08.06.2011 is happened. We had not recieved the refill till date.

On verifying with our agency, Reshmi Gas, Trippunithura, today we learn that they have shortage in staff, due to some leave and the same will be delivered in coming two days. Initially they were not picking the phone and after continous effort, a lady picked the phone and informed the same. They also say that, even though booking online, we will have to call the agency for prioritising the delivery.

Kindly let me know how much days it will take for the company to deliver the refill on booking over phone, directly to Indane. If it is less than 25 days, I doubt some cheating is happening from the part of the agency by diverting the refills, because for the last several months, we are getting the delivery only after 4 weeks or 5 weeks time after booking the same.

indanegas — no delivery after 14 days

sir i booked my lpg cylinder 2sep 2011,,,yet 16sep there are not deliver .........my house no 76/16a tehsil complex dhuri.........we talk manyyy time dealer he say it will deliver shortly but not deliver .........dealer sold it in black marketing ,,,,,,,,,,,,,,,,,,,agency name[protected]venus gas agency dhuri(148024).......my booking no is 852 so take some hard action .........i[censored] also not take action we will go consumer court..

sir
I am also sfferer.I am an IOC gas consumer.I have my consumer number 948 with Magadh Gas Agency near Kurji bridge Patna.Last time I book for a cylender I got it after waiting for 3 months.Whereas the cylenders are avaiIable though blackmarketing. I comlained thrice to the GM Marketing, IOC, Patna.But they are also not much effective.this time I booked on 18/9/2010 with 61 delivery serial No. in the passbook but after passing more than a month this time again I am running form pillor to post to get a filled up cylender.The public distribution system people cannot dare so much without involving top officials.

ioc/gas cylinder — delay in supplying gas cylinder

I , UNNIKRISHNA PILLAI a smart customer of your company and was registered with an agency namely Quilon Gas Agency. It is highly pathetic of your company that most of the consumers registered with your company is suffering a lot by making delay in serving the gas cylindres for there needs.Rumours behind this problem is mainly the sale through the back doors of the agencies and its regular case which is hearing daily and many cases were reported to the police station also
More over my problem is that i booked for my cylindre on the last month of Nov 16th but till today they were not giving a possitive response to my approch. so please take an appropriate disission to my matter otherwise ill be constrained to move to the consumer court for my grevience

I am a consumer of IOC LPG since 1972. I booked my LPG for refilling on 8th JUne 2011 vide my booking No.[protected] Through my Mob. to booking No. Mob.[protected].
My consumer No. is BP. 964 and my distributer is Babarpur Gas Service Kabir Nagar Delhi. I am sorry to write that i have not recieved my refill cyllander till today ie. 24th june 2011.
It is not happening this time it is the routine of every time after booking the lpg. I have also complaint many time to Area manager also but no use.
With Thanks.
R. S. Gautam

i am a consumer of Noble Indane Gas, Bhubaneswar, Odisha & my consumer No. 06098. I booked one refill on dated 09.05.2012 and ref no 204475. After 11days i have not received my refill still now. i also talk with your sales officer Mr. Sahu about the refill but he told me it will take 15 to 20days. Pls kindly advise to the distributor to supply the gas as soon as possible. my both refill already exhausted.

prarthi 14/03/2009 ko gas connection ke liey security deposit kiya aur kewal book diya gaya jo already mujhe transfer ke samay diya gaya tha oose par new consumer no. post kiye, SV nahe diya gaya kaha gaya ki baad me diya jayega, abhi tak nahi diya gaya, kahate hai 2 yrs bit chuke hai, oos samay jo staff ise banaya tha ab nahe hai, nahe mil raha hai, aap FIR lodge kar dijiye, aur Affidevit dijiye, saath saath connection lete samay gas lighter, ka paisa bhe jama karwaye abhe tak nahe diye kahte hai jo uprokt me varnit hai.
kripya duplicate SV issue karwane ka kirpa kare.
praarthi sada abharee rahega.

Gas Agency: M/s Kasi Gas Agency, Rathyatra, Bhawani Maarket, Varanasi UP.

Candidate: Prem Kumar Jha Q.No. 736/H DLW Varanasi. UP
Consumer No. 17795

I have booked online refill on 25th August 2012 with reference number is 4632078. Right now we didn't received any delivery to my residence. Thereafter I have called to agency. As per policy my earlier booking date is 3rd August 2012, my due date is 24th August 2012. She told me that we have not complete 21 days. my docket no. is 619870 .

Indane Domestic Gas — Refusal for booking & Delay in Delivery

Sir,
I am a cosumer of Indane Cooking gas, residing in Nagpur (Maharashtra). Previously I had booked on 13/11/2008 for cylinder & delivered on 25/11/2008. Now today (05/12/2008) when I visited to distributer for booking, refusing for booking, saying booking can be registered after 21 days from delivery date. And in general gas is delivered after 12 to 15 days, after reminiding 2 to 3 times personally. Worker are not attending phone call.
My connection no. KG-24494
Full Address of Distributor-
Karuna Gas Agency
Indane Distributor
32, Surendra Nagar, West HighCourt Road,
Nagpur - 440 015
Phone[protected], 2239154
Sir, look into the matter & instruct accordingly.
Thank you.
G.A. Suryawanshi
Laxmi nagar, Nagpur

Indane Gas Service — misbehaviour & poor service

i am customer of hari singh gas service rz-914kirari road prem nagar nangloi my consumer no-34132 sir the behaviour of staff & owner is too bed they gives abuses to customer wwithout any reason. nobody attend to customer and the laungage of staff & owner is also too bed.service quality of agency also too bed.my address is b-110/d gali no.-4 prem nagar -2 nangloi

From
T.Ayyavu
S.I of Police(Retired)
Door No 2/270A, second street,
Anna nagar, Malumachampatti
Coimbatore-641021.
To
The Divisonal Managar,
Indane gas corp

Dear sir,
I am retired SI residing in the above address and (my customer no 16709). I have been not supplied the gas cylinder properly in each and every month from the dealer Mr.Manimuthu, uma gas service in kinathukadavu at coimbatore dist and no proper response from the owner and the staff of the office and also come to know that they are misusing in supply.
Please take necessary action for proper supply.
yours faithfully
(T.Ayyavu)

IOC — non delivery of gas cylinder

I applied for a gas cylinder on February 5, 2009 through your Saltlake Gas Agency (IA-260), Sector-3, Saltlake, WB. My consumer number is 11785 (DBC[protected] in the name of Kartik Ta. After several visit and phone calls to the agency, I am wondering how come this inefficient, irresponsible agency is working under a prestigious, award winning company like IOC. May I suggest you to take care about my gas cylinder delivery immediately and maintain your reputation.
May 22, 2009

IOC — non delivery of gas cylinder

sir

my consumer no is Q5515 and i have booked a gas cylinder in 06 oct 10 but till date same not delivered to me . on asking there is no satisfied reply given by the agency.
request direct the gas agency (priya gas agency Kottayam ,Ettumanoor) to look the matter and make delivery as soon as possible .

Sir,

My consumer number is 70467 and I have booked the cylinder in 21st Apr 11 but till date same not delivered to my home.On asking there is no satified reply given by the agency and also i went 6 time s to he agency they didnt properly answered.The agency(Sridhar gas agency alandur, Chennai-16)
Request direct the gas agency to look the matter and make a delivery as soon as possible.

I have book my riffle on date[protected] received the massage foe generating bill no-1530 on 04-06-11 but, i have not recived cyl till date, also no telephone no- of sales officers, address of company display by distibuter also not attained the phone . please take the needfull action

my consumer no. PNE-1961

consern dealer- punit nayan gas agency police colony anisabad patna
consumer address- Shambhu Nath 348 Purnendu nagar P.O.-Phulwari sharif Patna

Sridhar Gas Agency-No — Non delivery of cylinder

I am residing at Adambakkam.My gas customer number is 70467.I have booked the cylinder 30 days before.Still we are yet to get the refill. We are borrowing cylinder from Neighbours.

So please Resolve the problem at the earliest.