Indian Oil Corporation [IOC] Complaints & Reviews

Sir,
I informed my Indane Gas dealer Arunita Gas Agency SCO 50 sector 47 C chandigarh distt code No.[protected] on september 16 (telephone nos.2633529,2634529) that there is a severe leakage of Gas from the Indane Gas Cylinder.
They kept telling me that their person will reach soon.No body came till now (september 22).
I called on their mobile no [protected] which was switched off throughout the day.
I was able to put a cap on the cylinder to plug it to avoid any mishap.
I AM WRITING TO FIRE FIGHTING DEPARTMENT AND CHANDIGARH ADMINISTRATION
.ABOUT STATE OF AFFAIRS WITH IOCL EVEN IN GAS LEAKAGE.
NEEDLESS TO THE SAY WE ARE AT THE MERCY OF GAS DEALERS AND IOCL HAS NO HOLD.
CONSUMER NO.15309
ARINITA GAS AGENCY SECTOR 47 C
CHANDIGARH

DEAR SIR,
MY MOTHER IN LAW HAVING A INDANE GAS CONNECTION WITH GUHAN GAS AGENCY, THONAKKAL, TRIVANDRUM, KEREALA CONSUMER NO. 2145 IN THE NAME OF SUSANI GEORGE. SIR THE GAS CYLENDER ALREADY BILLED YET WE ARE NOT RECEIVED THE CYLENDER. WE ALREADY CONTACTED THE GAS AGENCY ON THEIR TELEPHONE NO,[protected] "THEY ANSWERED THE CYLENDER IS ALREADY DESPATCHED THROUGH OUR DRIVER PLEASE CONTACT OUR DRIVER ON HIS MOBILE NUMBER " SINCE LAST TWO WEEKS WE ARE CONTACTING THE DRIVER & THE GAS AGENCY NO RESPONCE FROM THEIR SIDE PLEASE LOOK IN TO THE MATTER AT TAKE NECESSARY ACTION AT THE EARLIEST

THANKING YOU
WITH REGRADS
WINSTON REYNOLDS
[protected]
[protected]

Dear Sir,

I have booked my gas connection no:0009197 on 28th of aug name:girraj kishore senior citizen add:42/176 billochpura agra and my booking no is9219 but till date i havent received the same. So please see to iut and do the needfull.

GAS DISTRIBUTOR
TAJ GAS SERVICE
37, Delhi Gate, Raja Ki Mandi
Station Rd Agra
Ph:[protected]


Regards
GIRRAJ KISHORE
42/176 Billochpura Agra-2

SIR We are staying theriruveli village,mudukulathur t.k.we are buying indane gas from mudukulathur chandran gas agencies. 3 months this agency collect money one indane cylinder Rs 400 sir,my people are very poor.thats all kindly consider this matter. This agency collect more money sir,thats all we complaint,kindly considerthis matter to avoid misuse for your agengy

The Indane Sterling gas dealer in Asmangadh, Malakpet has poor response on IVR for gas booking. The IVR gives registration number but delivery is not happening. The dealer says the IVR is working properly. There is no specific reason whether the gas shortage is happening or gas cylinder been diverted to some where else.Until the consumer personally visits the office the gas cylingder is not delivered. For this unnecessarily the customer has to take a half-day leave with the employer. The gas dealer is not at all bothered on this issue.

dear sir/madam,
very good after noon
i have booked a refill on[protected], consumer no. 64678 in the name of mr. dharam das agrawal, fort road, macchardani, rewa (m.p.) at Popular Indane Gas Service Bus Stand, Rewa. but till date it has not been supplied to me. for this i have gone many time there at agency, but they do not proper reply or not proper responce, it is matter of sorrow that after 20 days a refill can not supply to customer...
thanks a lot...yours dharam das agrawal.........rewa

Dear Madam/Sir,

I would like to bring to your notice that I have a gas connection from gas agency called K-2 in Sarita vihar, the compliant is that firstly their landline nymbers are not easily accessible, when ever we go and make teh booking the staff is generally unfriendly and arrogant. secondly they tell the customers that the gas would be booked only after 30 days whereas i belive that the norm is 21 days. thridly their cylinders dont last upto the expected duration. Recently I got a cylinder we just lasted for 15 days but still weighed heavier than the empty cylinder, so i found out that the cylinder is filled with water. The cylinder is with me and i am going to mark the cylinder with "water inside "remark. Moreover when ever we ask for deliver of cylinder by hand if we go to there office they will tell that they dont have cylinders but just a few yards away you can get the cylinder from their deliver boy in black.

Please pass on my compalint to relevant people so that corrective action can be taken.

regards,

Sanjeev verma
c.no. 38064.
mobile : [protected]

Sir,
I smt. Beli dey Consumer No. 33228 booked on 30.8.10 for a LPG cylinder with their booking no. 27611 with M/S Gas And Novelties, 176 G.T Road, Serampore and they assured delivery after 1 week and thereafter on enquiry with them, it was stated that the cylinder was delivered but returned by the delivery boy which is their common practise to cheat consumers like us. Further, as was approached to deliver, it was advised to book again which they always take recourse for black marketting. Kindly assure delivery against this booking no. 27611 to spoil their unethical practise.

Dear Sir,

we do not get connection of second LPG gas cylinder from M/s Mata [censored]la gas cylinder agency station near Rajiv nagar,Gurgaon,haryana.My connection has already released but due to short supply of cylinder they refused me to issue a Gas cylinder.Please help me and resolve my problem of gas cylinder.Below is a details of m LPG connection of indane.

Customer Name:- Milan Rajnikant Sheth

Customer number :-212997

LPG company :- Indane

Gas Agency :-M/s Mata [censored]la gas agency

Agency phone number:- [protected]

Owner of Agency:- Rajesh Sainy Mobile number:-[protected]


Indan gas

Regards,


Milan Sheth
[protected]
[protected]

Respected Sir,
I booked my gas on 24 / 07/ 2010 and i got the booking number 11955 and i still waiting for the gas. whenever i call to the gas agency they says to me that i will get the gas on next day. I hope the you can take some strong action againt this gas distributors who sell this gas cylinder in the black market. please

CUSTOMER NO 21289

CUSTOMER NAME JIMMY JOSEPH
NJARALAMKULAMTH HOUSE
EDOOR PAYAM P O KANNUR DT
KERALA
Yours Sincerely
Jimmy Joseph

My name is C.P.AJITH KUMAR. and my phone No. is [protected]. My consumer No. is 10065. I have already booked for gas cylinder on 13/08/2010 and not at all given yet. My second cylinder is also finished on 16/09/2010 . The T R Gas Agency Mattannur Kannur is not at all responding for the phone calls also. Please take nessassary steps to issue at least one cylinder as early as possible. Thanking you.

Dear Sir, I have Indane gas connection 128964 in Mysore. The connection is with Lotus Indane gas agency which is in metagalli,Mysore City. Eventhough we booked the cylinder on 13th of September, initially they told it will be delivered by 15th september. But till today we haven't received even we followed many times with them.Staff is very bad. Please look into this matter,.

Sir/mam

i have lost my gas connection paper by falt and now i want my papers duplicate copy but the gas agency employees are saying that they will not helped me about the prospects.......

So sir/mam i want your attension about the problem


thanks and regards

Nirmala devi
w/o Ram manohar

[protected]
[protected]

3 Months before, I had booked a cyllinder with M/S Kripa Agency , Pookkad, (Quilandy) Ph No. [protected], Kerala . My consumer number is 1038 (Karunakarn Nair). Till date, the same is not delivered to me

We had informed the same to Indane Gase Office also about this Agency
Still no response

Please Look into it.

My Contact Number : [protected]
Land Line No. [protected]

I am a customer of Indian gas services .i want to complaint about the timing of the official workers,when we enter in the office it is written that the working hours are 8am to 8pm.
But by doing some inquiry i found that the officials report to office at 10 am,so i want to know why is it so?
If you have written the time at 8 am you must report at 8 am otherwise write the timings from 10 am to 8pm .

farhan Ahmad
Allahabad
U.P

OUR CONSUMER NO. IS 11074- CHINNAMMA GEORGE, WE COULD NOT GET REFILLED GAS RIGHT TIME . ONE MOTH AGO WE HAVE BOOKED TILL NOW WE COULD NOT GET. DAILY WE WE CALL THEM THEY SAID THEY HAVE NOT SUFFICIENT FILLED GAS. ANY WAY WE HAVE NOT HAPPY WITH THEIR.THE GAS AGENCY IS BRIGHT GAS-KOLENCHERY, ERNAKULAM. WE REQUEST YOU TO SOLVE THE PROBLEMS.

i consumer indane gas [tikka gas service mansa code[protected]]
mansa my conusmer no. T-7515.i have booked my gas dated 03/09/2010. but gas agency not gas supply till date 17/09/2010 time15.30.agency not attend the phone.personly visit gas agency office. bookingafter 21days. my age is 60year.my health is not god
thanks
dilsukhjit rai
s/o hans raj w.no.08
near janak munidi wala
mansa-151505
m.[protected]

Dear sir,
I am facing very much problem in getting cyllinder after booking for it in INDANE GAS agency SULABH INDANE SERVICE situated at Fulwarisharif Patna,distributor code177178.
This refill booking station harrash your customer in delivery of gas cyllinder and takes more than 20 days in supply of cyllinder.Some malpractice is going on,those who offered more than actual rate ,gas cyllinder is being delivered to them.I have booked my refill cylinder on 28/08/2010 and still waitng for my cyllinder.
Details about my booking are as below:-
Consumer no.-604,
Costumer noame-Dhananjay Kumar Sinha
E-mail I.D.[protected]@rediffmail.com
Please look in to matter otherwise I will go to consumer court which will harm the image of your company.
Thanking you.
With regards,
Dhananjay

We hereby are highly upset due to non time delivery of Home Gas Cylinders, Our Gas agency i.e. Victory Gas Service, Pilani Dist-Jhunjhunu Rajasthan India is very rude to all customers, we have booked many times our cylinders but every time from there side they make excuses that your address is not matching,, In fact our address is 100% correct,
It happens because the authorised Dealer sells the Gas Cylinders in black Market,, on a double price of the Cylinders
We hereby request you once again that this agency must be treated as most irresponsible towards the customers

Thanking you
Rohitash Prajapati
CTC- [protected]

I am having Indane Gas Connection (Customer No. TC-04070 ) with M/s Jayant Gas Service, B-24, Community Centre, Janak Puri, New Delhi-58. My gas cylinder got empty in the morning at 6.30 AM and there was a smell in the new cyclinder at the time of installation. I immediately tried to contact the emergency numbers (Mob.[protected], 25080458,[protected] provided in the Cash Memo by the abovesaid agency. It was an utter surprise for me that both the landline numbers were not picked up by anyone and the person available on mobile, Gopi gave us another number (Mob.[protected]) for complaint. I have been trying to contact the new number since then but all in vain. Then I tried to contact Gopi's number but it was switched off. Finally, I contacted Gopi at 8.30 AM and he confirmed me that their person will visit within two hours i.e. arount 10.30 AM.

I am shocked and surprised if this is the attitute of the Gas Agency Emergency Cell to the customer who are in dire need of their services.

Hope u must do the needful in the matter and also try to improve the services o[censored]r Emergency Cell.


MANOJ HANDA
C4E-287, JANAK PURI,
NEW DELHI-110058
TEL: [protected]
[protected]@gmail.com