Indian Oil Corporation [IOC] Complaints & Reviews

MY INDANE LPG CONSUMER NO.OI-3533 AT M/S.OM INDANE GAS AGENCY,RANJHI,JABALPUR,MADHYA PRADESH. DEALER DID NOT BOOKED MY NUMBER SAYING
20 DAYS NOT PASSED SINCE LAST DELIVERY OF LPG REFILL.
LAST DELIVERY PERIOD AFTER LAST BOOKING WAS 21 DAYS.(BOOKED ON 26JUL,GOT ON 14 AUG)
WHAT IS DEFINITE PERIOD(DAYS) TO GET REFILL CYLINDER AFTER BOOKING DATE.
IF I GET THE REFILL CYLINDER AFTER 20DAYS ,OR, MORE THAN 20 DAYS,CAN I BOOK FOR 2ND CYLINDER AFTER 20DAYS OF LAST BOOKING.

REF:customer Number:19076,BALAJI GAS SERVICE ONDIPUDUR,COIMBATORE 641016
Please inform Balaji Gas Service that I am a slow consumer of Indane Gas and It is three months since I got the last refill and this will last fro some more days.So accordingly please permit me to place orders for my refill when the present cylinder is exhausted and not to apply the rule of belated ordering of refills and thanks.
thanking you

S.Bhargavan

dear sir
iam indian gas consumer but i have bye gas connection is 04/04/2007 but iam sels excutive that myaplace in verry difficult so iam not use by the selendar but iam begain by selendar i go for the agency but he replu by my gas connection is close so i request to my connection is begain kindaly i requst.please my best suggestion


thanks

My consumer no to gas is 9107 at gupta gas agencies,kasganj
I booked gas for home delivery 08 days back but till today 21.08.2010 not deliver. Whenever i make phone call to their representative, he says it will be delivered today. Even,i made personel visit to them. they say it will be delivered today. I am very sorry to say we are facing much problem due to this type of service and it is regular happening with indane
so i req. to u pls. solved my problem and take action against gupta gas agency
thank u

Regards
Hukam Singh

To Whomsoever It May Concern

I am, Phool Murti Pandey residing at Rapti Nagar, Gorakhpur. I am really sorry to say that am fed up with the service provided by your Agent “HIMANSHU GAS SERVICE” located at RAPTI NAGAR, GORAKHPUR.

I would like to share some of the main problems faced by me all your consumers for a very long time

1. As per the policy of your company the refill time should be 21 Days but he Book our gas after 25 days from delivery of previous booking and provide gas as after 10 to 15 days after booking.

2. After receipt of sale he gives the delivery only after 10 to 15 days at Go down not door delivery and also charge delivery chargers Rs.30/- which is a very big problem for us.
3. My family have no any gents is working in Local Area so it very difficult for ladies member to go to the go down and take gas by rickshaw or any other vehicles.

4. If you want to take delivery for of your Gas you have to reach go down only between 5AM to 6AM, which is not at all fair. Moreover if we reach after 6 AM they do not listen to us at all.

5. They are also selling refill cylinders in black which ultimately affect our requirement.

5. What is the charge for New Connection, here they charge Rs. 4500/-.

I request you to kindly look at the following problems faced by me as well as others who are in that particular region. I feel completely helpless and I don't have any other option that's why I am sending this mail.
I believe you will take up this matter very seriously and do the needful.


Agency Name:

HIMANSHU GAS SERVICE
RAPTI NAGAR, PHASE FIRST
GORAKHPUR (UP)

With Best Regards
Phool Murti Pandey

Sir,

We have the indane gas cylinder with M.C. Gas Agency Chandakunnu bearing consumer no 14406 in the name of Raveendranadan, Thekethil House,V.K.Road, Nilambur, we have booked the cylinder in june and we never got the gas till yet. They only give the cylinder once in two or three months for the domestic use for the houses and we have to relay on other sources by spending more money. Also when we call the phone number 223337 it says as wrong number and other number is not picking up it comes as busy all the time. This is repeating since a year. this is happening to all the customers around this area. Hope you will do the need for the customers and not let the customer disturbed again.

Thanking you,

with regards
Raveendranadan

I have booked through on line TOM Gas on dated 19th August, 2010. But still Cylinder is not delivered. (Consumer no. k-16081).

Agency Phone[protected] /27541433 and[protected] all numbers are not responding

Indane cooking gas distributor "SAAHEB DISTRIBUTORS" 360A Upen Banerjee Road, Kolkata- 700060 Ph No-[protected] asking Rs 70/- for checking my Gas oven and its connection shortly as mandatory. But not willing to hand over Indane's circular to me neither the circular is pasted at his site.

I want to know wether there is a circular issed from Indane recently in this regard and why the said distributor not handing over the circular?

I will be happy if Indane send a circular to me in this regard and the position of the distributors is correct or not?
Prabir baran sarkar
56/2, M.I.D.Road. Kolkata-60
Customer No-FCS02371.

Dear sir,

My consumer no. 2006
Gas supply agency - DEWAN GAS, Chitnis Ki Goth , Lashkar , Gwalior
Date of booking for Indane Domestic gas supply--4th August 2010
No satisfactory and specific reply for delay in gas supply
Phone no.[protected] Never available and frustating

Thanks
R.P.Agarwal

sir,i have a gas(M/S Deep gas service)
(phone no-[protected]) connection & i booked a cylinder many days ago. I went gas office to bring gas receipt/memo for bringinging a gas cylinder. Gas sylinder godown is far about 3 k.m.s from gas office. When i said them to give me my receipt,then they said today is not more...time is over....at that time,the time was only 12.00 p.m.sir,i want to know does office time or working hours only for 12.00 p.m? They misbehave with so many people and use slang language to customer if anybody protest about this. Sir ,i request you to see the full matter and solve the problem.

Hi,

I want to book Gas on phone. I am trying customer care numbers

[protected]
[protected]
[protected]
[protected]

but not getting connected and by chance if connected no body pick up the phone.
As I am working person i cant go to its service centre.
Please look into the matter.

Regards
Amit Kumar Pandey

me (shasikant) gwalior me shree priya gas agency par new connection apply
karne ke liye[protected] se chackar laga raha ho vo har bar khate hai ki abhi
company ne connection band kar rakhe hai.

mene jab shoroom staff se connection book karne ko kaha to unhone paper
lene se mana karte hue kaha ki hum tume kaha dhudathe rahenge hum par yahi kam he kya.



mera mobile no-[protected]

Sir, I am Lalson Mathew .I approached Priya gas agency Ettumanoor Kottayam for new indane gas connection.Eventhough I submitted residential certificate from Ettumanoor grama panchayat as my address proof, & my electoral ID card,they insist upon ration card.I am a new resident here &not having ration card here.From the website of indane I came to know that ration card is not compulsary thing for new gas connection.What shold I do to get a new gas connection?Kindly reply me.

Today morning i filled petrol at Kasthuri Agency (IOC Petrol Agent) at perambur (near rly station), to my surprise the salesman without punching the elect. board put the petrol pipe into my bike fuel tank and told me that he filled Rs.50 worth without my knowledge. The board didnt show the quantity or amount of petrol he put. So he cleverly at the blink of an eye cheated me. Myself and my father who was sitting behind me where shocked by this incident.

Beware while filling at this agency or any bunk.

Ensure the you open your fuel tank only when you are alert and after seeing the board for confirmation of the amount of petrol you put.

dear sir/madam
it is very unfortunate that gas companies like indane are completely sick as far as there service and customer service is concerned.i have beeen calling the number[protected] since more then a month and i have been experiencing a ridiculous response from the agents and the customer service.the lady agent who responds to this number needs to be told what proffessionalism is and how to behave with the customers because of whom the reputation of indane is being brought down.she hangs up on the consumers which is insulting when you are not even getting the lpg on time.please respond to it or probably i'll have to see the company executives in the consumer court. waiting for your response.

ashutosh
[protected]@sify.com

I am a customer of indane with customer no D 12334 and have been registed with Sudha Indane Services, Code No. 127446 , Main Road, Attingal,Trivandrum Disrict Kerala Phone .[protected],[protected]I booked my gas cylinder on 16th June 2010 till 25 th Aug, 2010 no delivery has been made by the agency. I request concern authority look in-to this matter.
Thanking You
Laila beevi
C V House
Chemmarathumukku , Nagaroor PO
Trivandrum Dist, Kerala

I have been delivered my booking of LPG of indian gas after 26 days of my booking & next booking resused by kleen gas, bhubaneswar , saying that booking can't be done before 10 days of last delivery for my consumer no. 20763 in the name of suchitra gupta, & as per my knowlege, it is already cleared in RTI, that a genunine consumer can make their booking, as per her/his requirment, if kleen gas don't book my refil order than what action, i can take against him ? & what are my rights from indian oil corpo ?

Kindly help me
Waiting your answer
Thanks
Regards
Suchitra

respected sir,

Gharonda gas service, who is authorised LPG distributor in our area. his delivery boy is not carrying weighing scale with him during delivery of cylinde. is it not mandatory for them to carry? on complaining he told we are not going to carry .

regards,
paras shah

VIJAY RATNA ENTERPRISES

445/1 , 446/3,
karkarduma mor,
vikas marg
delhi 110092

22376815,22374334,22374335,22379484

the above
i had bin trying since last 3 days...no one is worried to pick up the phone...
it is simply harrassing.....
i wonder why cant they provide the customer the promised service...
they are just simply showing sheer carelessness...
plz check into the matter

NON DELIVERY OF REFILL CYLINDER OF INDANE GAS THROUGH DAGAR GAS AGENCY IS ALWAYS LATE IN DISTRIBUTION OF GAS SUPPLY, AND DUE TO WHY WE ARE FACING SO MANY PROBLEMS. THIS GAS AGENCY HAS A VERY POOR SERVICE, THEY ARE DOING BLACK MARKETING OF CYLINDER. ALMOST ALL THE REFILLS ARE UNDER WEIGHT, SEALS ARE BROKEN AND NOT DELIVERED GAS ON TIME. PLEASE NOTE IT AND TAKE ACTION, I HAD BOOKED MY GAS NO. 2O DAYS AGO AND STILL I AM WAITING FOR THE REFILL CYLINDER,ONLY NOT ME BUT EVERY CUNSUMER OF DAGAR GAS AGENCY IS PUZZLED DUE TO THESE PROBLMS.IF ANYBODY THERE READING MY PROBLEM AND CAN SOLVE THIS THEN I STRONGLY RECOMMEND THAT PLEASE INVESTIGATE SERIOUSLY, AND ON FINDING TRUTH IF THE SERIVCE OF DAGAR GAS AGENCY NOT FOUNDED RELIABLE, TERMINATE THEIR SERVICE FROM INDIAN OIL, AND GIVE CHARGE TO SOME HONEST GAS AGENCY SO THEY THE PEOPLE WOULD NOT SUFFER FROM THESE PROBLEMS IN FUTURE.