Indian Oil Corporation [IOC] Complaints & Reviews

Sir,
I would like to inform to your goodself that I had make request to M/s Palam Gas Agency, Palampur, Distt. Kangra for Transfer Consumer No.24101 vide Transfer Voucher No.[protected] Dated : 27.03.2010. Moreover, in this connection, i have made contact many times regarding above matter to M/s Palam Gas Agency, Palampur, Dist. Kangra but they have not issued the new cylinders and gas regulator till now. They always make excusses regarding issue of new cylinders & gas regulator.

This is for your kind information and necessary action, please

Hope for favourable reply

Photocopy of Transfer Voucher is attached for ready reference.

Dear Sir,
I am presently posted at Bankura district of west bengal having our permanent residence at Kolkata - 700056. We are having a Indane gas connection in the name Mrs. Bijoy Lakshmi Ghosh, my mother having consumer no. 53725 with FUEL CENTRE INDANE, M/S STAR DISTRIBUTOR, 1 FEEDER ROAD, KOLKATA 700056. On 12th February,2010 over telephone I booked a gas and the agency told me the booing no. 3725. Today after about 2 months when we called then they told no such booking has been done. This is a common practice of the agency as i heard from other consumers also.The agency giving some illegal supply in the black market.They are misbehaving too. please do something in this matter...............Ayan Ghosh.

I booked for LPG cooking Gas on 20.3.10 and after repeated request. they came for delivery today on 09.4.10 with demand of Rs. 50 extra i.e. minimum Rs.370 for the cylinder. After misbehaving they dared take back the cylinder with warning that they would not take even one Rupee less than Rs. 370.
I want to know whether
1. I should have paid the extra money.
2. What action you are going to Take for compliance of zero tolerance to corruption
3. They never give receipt at the time of delivery.
4. I have at least 100 witness who will tell you that they are taking Rs. 40-50 extra for LPG cylinder.
Earlier I have also registered complaint for the same but the corrupt system is still continuing
May I hope that you are going to stop this and take action against the said Gas distributer
May I hope to get the LPg within 2-3 days.

Satyendra Kumar
Consumer No. 16582
Binod Gas Distributer,Digwadih (Sindri)
Dist.- DHANBAD
JHARKHAND

sir,

it is to inform you that on 29.03.2010 i have lodged a complaint against the dealer in the name of Jyothi Enterprises, Indian Oil Gas situated at Agahpura, Hyderabad, A.P about the irresponsible delivery of gas cylinders to the customers and the Mis behaviour of the Gas Agency. but till date there is no proper response from the concerned Gas Agency. my Consumer Number is 15679 in the name of M.Pramila, R/o H.No.11-6-524, KH Market, Nampally, Hyderabad, A.P (C) [protected]

kindly look in to this matter, which cited above and take necessary action.

Transfer Voucher [protected] dated 11/03/2010 issued from Vindhyabasini Gas Service, Mirzapur was uncared/unactioned by Padmashree Gas Service, Ganeshganj, Mirzapur, U.P. My swubmission of all documents and said Transfer Voucher ignored.

I AM A CONSUMER OF INDANE LPG GAS BEARING CONSUMER NO. 3192 AT JHALAK INDANE, KATHPOOL, DORANDA (THE SAID DISTRIBUTOR HAS RECENTLY BEEN GIVEN CHARGE OF DORANDA AND ADJACENT AREAS).I MADE BOOKING ON 23.03.2010 ON TELEPHONE[protected]/253444), BUT TILL TODAY (8TH APRIL,10), THE GAS CYLINDER HAS NOT BEEN SUPPLIED TO MY RESIDENTIAL ADDRESS (ACO QUARTER, JHARKHAND HIGH COURT CAMPUS)

I MADE SEVERAL TELEPHONIC REQUESTS TO THE CONCERNED AGENCY AND EVEN THE MANAGER OF THE SAID AGENCY WAS REQUESTED SEVERAL TIMES. EVERY TIME THEY PROMISED THAT THE SUPPLY WILL BE MADE NEXT DAY, BUT IT APPEARS THAT THEY ARE NOT TAKING PROPER CARE AND ACTING RELUCTANTLY.

THIS IS NOT THE FIRST TIME, EARLIER ALSO THE GAS CYLINDER HAD BEEN SUPPLIED AFTER SO MANY REQUESTS. BUT THIS TIME IT APPEARS THAT MY REQUESTS ARE BEING TURNED DEAF HEAR. AS A RESPONSIBLE CITIZEN OF OUR COUNTRY, I FEEL IT MY DUTY TO BRING TO THE NOTICE OF THE CONCERNED AUTHORITY THE RELUCTANT ATTITUDE OF JHALAK INDANE, KATHPOOL, DORANDA, RANCHI. I ALSO HOPE THAT PROPER ACTION WILL BE TAKEN ON MY COMPLAIN AND I SHALL BE GETTING THE CYLINDER SOON AND ALSO THE SUCH PROBLEM WILL NOT ARISE FOR ANY OF THE FELLOW CONSUMERS.

SANJEEV KUMAR JHA
ASSISTANT, PROTOCOL SECTION
JHARKHAND HIGH COURT, RANCHI
MOBILE: [protected].

The Expired medicines sold by Medicals which is danger for the single life.

But the expired cylinders sold by the IOC is danger to the family, as well as the entire street.

The expired cylinders has been approved by the Sales officer for another 5 years. Who have given permission to this. Already the cylinder looks like pappat.

Please treat this as serious one and make ensure the life of peoples

Regards

Kumar RR

Sir myself nitin I went on Karni Maa filling station Ioc petrol pump on 4-4-10 and i asked the salesman too deliver me 400 rs. diesel but he deliverd me the diesel for rs. 399 only and started abusing me when i asked him to deliver for one more rupee. then i told him that i will compaint it , he told me you do whatever you can do it. Sir there was no number of RSO IOC mentioned there on RO. and I got number from the another pump and called Vikram Jeet singh RSO IOC Suratgarh, He also started abusing me .

Sir please mail me on my email address if you can for what action has been taken.

Sir,
Today a new refill cylinder was supplied at 4.30PM at my neighbours residence Viz F19 G.B Pant Polytechnic Quarters Okhla as I was at office My Indane gas connection no is 22494 service is provided by Messers Sahaj Enterprises . On returnig from office I took the cylinder at 6.30P.M. I prepared to start cooking at 7.30P.M then I noticed smell due to Gas leak, on inspection I found that the gas is leaking from the screw thread of the cylinder below the regulator(which was teflon bound). Kindly replace the cylinder immediately.

My Name : [censored]al R Pahade, Certified Govt Auditor / Tax Consultant

Disributor Code : 31409268
Disributor Name : Prayag Indean Gas Agency, Aurangabad =
Ph :[protected], 2321739

My Customer No : 03043

Complient Details :

1. 1 month lapes since booking for refile, but not delivered till date

2. Three time instructed me to bring the empty refile to shop, but after visit to shop,
a. if visited in morning, says come in evining,
b. if visited in evining says, just stock was finished come in morning on next day
c. after visit in morning on next day, staff says delivery man will give home
delivery, in evining & gives Cell No of delivery man Mr Pradip = [protected]
& Mr Jadhav = [protected].
d. In evining when I called to Mr Pradip he says go to Shop & collect the refile
( Also taking style is very arrogant)
e. Mr Jadhav does not pick up his cell

3. This experience comes at every time of refile

4. You are requested pls get rescue me, from this situation, as I have to mark Leave
in my office & run for the refile.

5. Also after collecting refile from Shop ( Godown ) Refile charges collected from
every customer is Rs. 320/- per refile.

[censored]AL R PAHADE

I was original customer (VGS/11373) of Vindhyabasini Gas Service, Shuklah, Kachari Road, Mirzapur since 2002, due to their delivery-distance/problem, they issue me Transfer Voucher [protected] on 11/03/2010 advising me to submit it to Padmashree Gas Service, Ganeshgunj, Mirzapur (U.P). Accordingly I approached to Padmashree Gas Service with original documents and said TV in duplicate on 14/03/2010. Upon going through all my documents e.g. Ration Card, Photo/Pensioner's I-Card/PPO, Elect.Bill, Telephone Bill, Residency Certificate of Gram Panchayet, Land-Ownership Certificate of JLRO-Mirzapur, Householder's Policy of National Insurance Co., Mirzapur etc. But my said TV was not entertained, received and/or actioned. On my several approaches/requests, Shri Sourav Agrawal of Padmashree Gas Service said that their representative would verify my residence upon which my consumership be continued. On 29/03/2010 Shri Dinesh Chowrasia visited my house at Vill: Bandhawa Mahabir, Vindhyachal-231307 and checked foreging documents in original again with his full satisfaction; I sent authenticated copies of all documents verified by Registered A/D to Padmashree Gas Service on 03/04/2010 & 06/04/2010 as those were not received by hand. Nothing but delat/harassment continued. Please do the needful and confirm action.

Cylinder not delivered even after 20 days and poor service
Consumer No : 70763 Name : Ester Rani, Distributor : Rashmi Gas Agency, Mysore Road, Bangalore.
Sir,
This is third time I’m booking for one same cylinder, on 15th of March I booked first time they said with 2 days cylinder will be delivered, but that is not happened when I checked with agency they said door is locked. But it’s not true we are at home only. Second time I went there and made direct booking and took the booking no also: 3459 and I explained to then, that we are at home only but last time my booking was cancelled due to door lock please take care this time. But unfortunately the same is happened second time also. When I called the agency there is no proper response they simply hold the call for few minutes and disconnect the call. Very poor service by agency even when we go to office they won’t respect also to the customer. Today I booked third time the booking number is : 2921 I’m not sure whether this they will deliver or not. Last two months before also it happened like this only. This is not only for me, I saw several people are standing like with same problem in the agency. So finally felt it’s better to make a complaint against the agency to INDANE to look into this. To improve the quality of service to public by the agency.

THAT I HAVE TO BOOK A COMPLAINT AGAINST DOABA GASS AGANCY JALANDHAR(OUNJAB).THAT MY GASS AGENCY HAS NEVER PICK A PHONE TO BOOK THE GASS.HE ALSO BOOK THE GASS AFTER 25 DAYS AND HE DELEVERED THE GASS AFTER 35 TO 40 DAYS FROM LAST DELVERY.PLS ENSURE THE GASS AGANCY TO BE HELPFUL FOR CUSTOMER.

REGARDS
VARINDER MEHTA
10 CENTRAL TOWN JALANDHAR

I have booked on 18th of March to GHANSHYAM GAS SERVICE OF GODHRA but upto 5th of April I haven't received cylinder.

My living place is kodambakam,chennai and our nearest gas service agency is SRI GURUVAYURAPPAN SERVICES,KODAMBAKKAM,CHENNAI-24.Irregular gas suppplyt exist and delivery date in bill is 27-02-10 but they delivered me in 3-03-10 ,if i asked they keep mum, everytime they are doing like this.we are not able manage this.

Please consider our issue at the earliest.

Sir,
I have Indane Gas connection with Raj Flame Gas Agency at shanti market, Rama Park Bus Stop, Mohan Garden, Main Nazafgarh Road, New Delhi, consumer no. SRF 6538. When ever I dial landline no. for booking cylinder no one pick up the phone[protected],[protected],After that I booked gas cylinder on 1260 dated 30/03/2010 Reference No :- 38 but till today I have not received Gas.
I would like to request u pls some action against blackmailler gas Agency. I am waiting your early response.


With Reagrds

Anil Mishra
[protected]

I had booked for refill cylinder with M/S Ayusha Gas Service, Main Road Ollur,Pin 680306 on[protected].(Consumer no.16264).The cylinder is not still delivered even after 44 days.Last month also the same thing occurred.So in desperation I collected the cylinder in person from their go-down which is far away from their office, after spending Rs.120 by Auto on[protected].When I asked for the consumer redressal cell at Kochin, the lady gave the tel no of Their Calicut ofice stating that the office has been shifted to Calicut.The given no. is perpetually not replying.
Because of the laxity on the part of the above dealer both my cylinders have been exhausted and I am with out gas from Friday[protected].
Further for the last 3 years I never received the supply within a month.What can I do in the matter now?

Our Indian Oil Gas dealer Vandana Enterprises, Rajouri Garden, has been a regular culprit for late delivery of cylinders. The gas was last booked on March 23, 2010 and has until now not been delivered. It has been the regular feature from its side to deliver the cylinders late.

It is a big issue for us as we have to each and every time go to it personally to tell to deliver the cylinders. The phone lines are always nonfunctional and the phone is never pick up.

Kindly advise what we should do.

Anurag

Dear Sir/ madam
I am a customer of Shanti Indade WZ - 427, Sadh Nagar Gali no. 18K, Palam Colony, New Delhi - 45 . Ph.: 25052040, 25052151, 25055568
I was booked my gas by 1260 customer care no. on 25.03.2010 which refill voucher no. 45. when i goes to gas Godown for cylindar on 01.04.2010 there is no refill voucher. and they are not gave me cylindar. There is a person which name is pankaj booked my cylinder from godown on 01.04.10 and say you can take your cylindar on 03.04.10. when I go to godwn on 05.04.10 at 9 o' clock for cyleinder he is saying that i have not your received refill voucher of 1st april after that I talk mr Manoj which mobile no. is [protected] is say that I send the 1st april booking to godwn. Mr. Pankaj is saying no and mr. manaoj is saying yes. when I talked with manoj strongely and I said I will do your complaint to IOC he is replied ( Tumare jaise 36 log 1 din main complaint karte hain ) what you can do.

So Please look this matter very urgently We can only waiting for you answer

thanks and regards

Prem
[protected]

I am having a Gas connection in indane's Kandhari gas agency, sector-2, rohini, new delhi-110085 and the cust no. is 15502. Where in i had booked my cylinder on the last week of march and i received the gas on 04/04/2010(Sunday). I have been given the receipt of Rs. 281, dated 30/03/10 and charged Rs.310.

As well as I want to transfer(Gift) my connection on my sister's name but the people from kandhari gas is saying that it is not possible.

Request you to resolve the same.