Indian Oil Corporation [IOC] Complaints & Reviews

I AM UNABLE TO BOOK A CYLINDER DELIVERED AFTEER ONE MONTH. BOOKING DATE TO DELIVER DATE IS MINIMUM 45 DAYS

Indane Gas (domestic) — MALPRACTICE OF DOMESTIC LPG DISTRIBUTION

Sir, 21.11.2009.
20.00 Hrs.

I am V.Gunasekaran, (Cameraman-Doordarshan, Chennai) residing at New no.18,and old no.13, First floor, Bharathi Avenue, First Street, Kottur, Chennai-600 085.
I am having demostic Indane Gas connection with TUCS GAS, 26, First MAIN ROAD, KAMARAJ NAGAR, TIRUVANMIYUR, CHENNAI, Ph. no.[protected]. My consumer no. is 49122. I have booked refill cylinder on 28.10.2009. Till now I have not received it. Many times I have telephoned to them but it is mere waste. Their standard reply is tomorrow we will send you a cylinder. As I am a familyman, I am facing lot of problem without cylinder.
I'll be thankful to you, If you do the needful to me.

Thanking you sir,


Yours faithfully
V.Gunasekaran,
Mobile no.[protected]


[protected][protected][protected][protected]
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Indane Gas — MALPRACTICE OF DOMESTIC LPG DISTRIBUTION

Sir, 23.11.2009.


I am V.Gunasekaran, (Cameraman-Doordarshan, Chennai) residing at New no.18,and old no.13, First floor, Bharathi Avenue, First Street, Kottur, Chennai-600 085.
I am having demostic Indane Gas connection with TUCS GAS, 26, First MAIN ROAD, KAMARAJ NAGAR, TIRUVANMIYUR, CHENNAI, Ph. no.[protected]. My consumer no. is 49122. I have booked refill cylinder on 28.10.2009. Till now I have not received it. Many times I have telephoned to them but it is mere waste. Their standard reply is tomorrow we will send you a cylinder. As I am a familyman, I am facing lot of problem without cylinder.
I'll be thankful to you, If you do the needful to me.

Thanking you sir,


Yours faithfully
V.Gunasekaran,
Mobile no.[protected]

I have my connection with Shobha Gas Agency on Nungambakkam High Road and I have a very similar complaint. We were out of country for 5 months, so we had written a letter to them stating that we would be needing a re-fill only after we get back. After returning, we took the letter to the agency and they made a note of our return and made a booking for a re-fill, on the 1st of March. We were informed that it would be reaching us within a week. But there was no sign of it till the 15th so we made an enquiry. At that time the person asked us why we have not bought gas for 5 months! After going thru all the details once again, she booked it again on the 15th and told us that it would take a week. We had specifically informed that we will be out of town for a day on the 17th and had requested them to deliver either before or after that. Till today - 30th of march - there is no sign of it and everyday when we call, the reply is the same - "it will come today". It is frustrating that a genuine consumer like me, who is straightforward in approach, should get treated so shabbily. This particular gas agency is known for the unfriendly treatment of its customers. Will the IOC take necessary action against such agencies and see that genuine consumers are not affected anymore? At such times who can we approach in the IOCL? Please help.

Indane Gas — Non-receiving of calls for booking of cylinder

Dear Sir, My consumer No. is 20211 at Co-operative sociaty, Industrial Area, Kota (Rajasthan). I am trying to call from yesterday to book the filled cylinder, but no responce is found from the dealer's end. Kindly arrange to rectify the grivience and to book the filled cylinder for above said consumer no.

my indane gas consumenr no. 11949 with raj flame, dwarka. its telephone no. is 25338997. phone calls are not being received buy the staff of RajFlame since one month.that is why i can not book my gas.

Respected Viewers/ consumers of Indane gas Agency Padmarao nagar,
I would like to say that this agency is owned by the Late.Gongi Reddy Mohan Reddy, Freedom fighter, domal guda Hyderabad.
He has only the son named G.Satish Reddy and three daughters(1) Mrs.Indira Devi, (2) Mrs. Neeraja Devi (3)Mrs. Aravinda Reddy were the daughters .The agency got under the quota of Freedom Fighters quota by Late.Mr.G.Mohan Reddy.
But Mrs.Aravinda Reddy, Mrs. Indira Devi, Mrs.Neeraja Devi were the daughters of the late. G.Mohan Reddy fradulently and cheating the Mr.Satish Reddy taken over this gas agency and running under the name of Mrs.Chandrika Reddy. Mrs. Chandrika Reddy is a daughter of Mrs. Indira Devi daughter of Late.G.Mohan Reddy.
The property is acquired by cheating and booking a criminal case on Mr.Satish Reddy. By all the above daughter and sisters. The details are Mrs.Aravinda Reddy, W/o.K.Prabhakar Reddy Addl.S.P.police department at habsiguda, Street no.7.[protected]. Mrs. Neeraja Devi daughter of late. G.Mohan Reddy Cell:[protected] and her son Mr.Sushruth who is working as a captin in indian airlines cell:[protected] and His father name is Mr.B.Surender Reddy [protected] R/o.1-2-597/26, domalguda, Hyderabad and Mrs.Poornima Reddy, daughter of Mrs.Indira Devi : Cell.[protected].
So I request you to note down these cell numbers for your kind consideration for further contact .
Lastly the main kingpin of this problem is lies with Mr.B.Sushruth [protected] and his mother and father Mrs.Neeraja Devi [protected] and Father [protected]. further future correspondence please.
Yours sincerely

Indian Oil:Toll Free No. of Indian Oil :[protected] for complaints, suggestions or queries related to Petrol Diesel or LPG products

This helps. Turnaround time is 2 days.

Sir
I booked for refiling of gas cylinder on 5/1/12 reg no 217227.My customer no being 11952 on Parktown Co operative Chennai-40.I received the refill only on 13/2/12 but the cash memo was prepared on 4/1/12 as per the inter active telephone voice recorder.The bill no/date being 83dt 8/2/12 .Why is their a delay in delivery.Now when I tried to book a new refill I am unable to book as it is getting disconnected after giving information of the last supply.How do I book a refill. Pl help.
Regards
C C Ninan
[protected]
E [protected]@yahoo.co.in

Indian Oil — Difficulites in booking Refills

GAS BOOKING

My consumer no.25460 and I am a resident of New Delhi, Uttam Naga. M/s Shyam Sunder Enterprises (Dist. ID 7014) is the distributor for my connection. I have been trying to contact the said agency since 19th February, 2008 (9 days) over phone continously (atleast 50 times) for booking the gas.
I even booked a refill in your much advertised TOMOGAS internet booking site as well (Date/Time - 2/19/2008 5:31:24 PM, Source - WED) But am very sorry to bring to your notice that there is no delivery as yet from them. Kindly look into the matter and ask the distributor to set his system in order so that these kinds of delays are not there. Also it would be grateful if some kind of tracking can be built in your web based system and someone can be held responsible for delaying it over a particular period of time.. I mean if web booking can take more than 9 days.. I don't know which age are we living in..

Hope someone looks into this on urgent basis..

Nirmala
Uttam Nagar,
Delhi

Finally after complaining about this here and directly to the Indian oil website.. the delivery of refill was made on 28th Feb 08

thanks to everyone who are responsible for this and I do sincerely hope that the agencies involved would take customer satisfaction more seriously

Nirmala
Delhi

Indian Oil Domestic Gas — domestic gas not delivered in my home

My consumer no.td 11659 and I am a resident of new market, sarayaganj, muzaffarpur-842001 Bihar M/s damodar enterprises (Indane Gas) is the distributor for my connection. When ever I have been trying to contact the said agency the phone remains busy and many time they have a endless hold. . But am very sorry to bring to your notice that there is no response from them. The complane tel. nos. provided by them[protected], the gas has been booked dated14/09/2008 and deliverd date 22 sep. 2008 but not deliverd till dated 09.10.2008. Every time I have to face this problem.
Kindly look into the matter and ask the distributor to set his system either by fax or e-mail, and have some acknoledgement system to overcome this situation.
Read comments

cosumer no.16122 booked for refilling on04/01/09but not delivered tilldate bydwarka gas agency dwarka new delhi-110075.

Dear Sir,
Below mail is self-explanatory for our non-delivery of refill gas cylinder by M/s United Gas Co. - Sahibabad-Ghaziabad for last 14days and no answer from them for any assurance. Please help if any you can do.

fromVineet Agarwal [protected]@gmail.com
[protected]@rocketmail.com
dateMon, Jun 27, 2011 at 12:04 PM; subjectREMINDER-4: BOOKING for my GAS Cylinder (My Cust. ID:[protected] JUNE-2011

REMINDER-4
Dear Sir (United Gas Service - Rajender Nagar)
It was a high pathetic situation that we were requesting you for last 14days to provide the GasCylinder as per below request for LPG booking - FOR JUNE-2011 and no body is taking care of customer requests/grievances.

The cylinder rates also, have increased which you can charge to us. So, Delay in supply of refill cylinder is not visible with any reason.

We once again request you throgh Reminder - 4 to arrange for delivery of Gas Cylinder at earliest.

Regards,
VKAgarwal
ID: 3265624

On Fri, Jun 24, 2011 at 12:38 PM, Vineet Agarwal <[protected]@gmail.com> wrote:
REMINDER-3
It was a great disappointment that we were requesting you for last 11 days to provide the GasCylinder as per below request for LPG booking - FOR JUNE-2011 and no body is taking care of customer requests/grievances...

On Wed, Jun 22, 2011 at 8:13 PM, Vineet Agarwal <[protected]@gmail.com> wrote:
REMINDER-2
Request you to arrange to provide the GasCylinder as per below request for LPG booking - FOR JUNE-2011.., Hope Reminder-3 shall not be required to be sent. Kindly arrange delivery of Gas Cylinder by 23.06.11 Thursday (tommorrow )...

On Fri, Jun 17, 2011 at 11:36 AM, Vineet Agarwal <[protected]@gmail.com> wrote:
REMINDER-1
Request you to arrange to provide the GasCylinder as per below request for LPG booking - FOR JUNE-2011..

On Mon, Jun 13, 2011 at 10:32 AM, Vineet Agarwal <[protected]@gmail.com> wrote:

24 HOURS BOOKING NO: [protected]
Dear Sir
LPG booking - FOR JUNE-2011.
1. Customer Number - 3265624
2. Customer Name - Vineet Kumar Agarwal,
3. Address - C/o Rjaendra Prasad Sharma, 2/53, Sector-5, Rajender Nagar, Sahibabad, Ghaziabad
4. Contact Number - [protected] / [protected]
Hope this time reminder etc. shall not be required.
Regards,
VKAgarwal
ID: 3265624

Dear Sir,

I am a customer of Indian Oil of LPG. Customer No. is 3724 & Service No is 135824. My service provider is Asha Gas Service Deoria (U. P.). I have applied for booking of LPG on 15/07/2011. Service provider has given me date of 24.07.2011 for getting receipt of delivery date (24.07.2011 is weekly holiday). On 24.07.2011, while I contacted the service provider for receipt, they given me date of LPG delivery on 15.08.2011.
Will you Please tell me the cause of delay, because a person engaged in service has to contact same person & for same reason 3 times.
Plz resolve my complaint ASAP because lots of people suffer due the same reason.


Thanks,
Anurag Tripathi
18/421, Garulpar New Basti
Deoria (U. P.)
[protected]

Nothing new about them. Not even with the employees but their dealing with thier service provider as well as suppliers is worst than this. IOTL is most currupt, unprofessional, unethical orgnization, I have ever seen in my life. They are simply spoiling reputation of IOCL in the market. They are basically a big cheaters. They will make big promises when they require your assitance but never fufill and than make you bleed for your money and claims.

Mr. Dinesh, Pl dont expect anything from them. Consider that you have given your money to cherity. My advise is you should write a compliant to commissioner of Provident Fund. PF comes under Act no one can eat your money. PF office on receipt of your complain will see to that you receive your claim from IOTL.

Sir/Madam,
It is to inform u that we are facing too much problem for gas which i have booked from commander gas service on 10/02/2010.There is no response from gas agency about delivery of my gas cylinder.I call there many times day to day. Whenever i call there for my gas the telecaller retain me the that today we will deliver it to your home and i wait daily for gas but there is no response any of my phone call. And then phone no for booking of gas never connect in one time i have to dial it for 10 to 20 minutes then they receive my call.I am totally unsatisfied from commander gas service.
There is no right to provide gas agency if they can't satisfy the customer. Please take is serious and cancel the agency for providing gas to consumers.

Thanking you!
Details:
connection name. Beena Sharma
consumer no.4362
Booking Date:10/02/2010
Gas Agency: Commander Gas Service, s-17/43, B-Block, Rajaji Puram, Lucknow-17
Phon no of gas agency:[protected]
Please take a strict action against this agency.

Repected Sir


My name is indal singh I am an authorized gas connection holder of bhairav indane gas service
palla bazar farrukhabad. My consumer number is 17540. Since 4-3-2010 i have booked for gas . but till date ie. on[protected] days ) they have'nt delivered a single cylinder to us. when we phone several times regarding this, they will neither not take the phone nor tell us to come and take the cylinder if we want . And inthe previous booking, they delivered a single cylinder after 2 months.

So sir please take necessary actions against the above mentioned Agency.the phone no. of that agency is 224444 and
distributor code no-193504

Thanking you
yours fatihfully

indal singh
1/195 L.I.G. Avas Vikas COlony
DIstt. Farrukhabad
State-U.P.
Ph.[protected]

Merea indane gas connections id 17462 /37500/0000/6865/7321 Bill no [protected] st 12/10/2016 cylinder me lagbhag 3.5 kg pani jaisa bhari koi chij hai jo ki jalta nahi hai bich bich me indane gas wala yaisa galat kam karta rahta hai please take fast action against Gemini enterprises next to tahsil najafgarh new delhi 110043, phon[protected],[protected],[protected] lagatar ye log kuch na kuch galat karta rahta hai, mera nam Prakash kumar mob [protected].

I HAD GOT MY PASSION PRO. TODAY DATED 24/09/2012 FROM VALSAD GUJARAT PETROL PUMP NAME: INDIAN OIL NEAR GEB.POWER HOUSE..

I SHOCKED THAT PRICE IS 81RS..ITS 6 RS. MORE.. SO PAID THAT AMOUNT.. BUT. I WANT TO KNOW HOW COULD IT POSSIBLE TO PRICE IS SO HIGH...

cylinder booked on[protected] but supply not given even after repeated request till[protected]...

I have an Indane connection from Ranjan Gas Agency in NOIDA. They have listed two landline telephone numbers for refill booking but either of the phones come busy or is left unattended. (telephone # 2551954, 2522071)

chandan singh
B-10A/ 73 D udaigiri First sector 34 noida
No 3419

cylender booked on 10/11/2008 but supply not given even after repeated request till 30/12/2008. my gas no is 5829 please immediately. my contact no is [protected].

Res Sir/Madam
I am an Indane Gas consumer and my consumer no. is AB-18714 at Ashu Gas Agency, Rajori Garden, N Delhi - 27. I want to know the norms of the booking of refilled cylinder. Is it related with the economic/weather condition/family memebers. kindly provide the information in deatil.
Thanks,
Mushir Alam

Dear Sir,

I Bandana Thakur ressident of Lane No- 4 Gautam Nagar Susuwahi VARANASI -221005 applied for new gas connection about two month ago to your INDRANI GAS AGENCY VARANASI U.P. But till date I have not received any satisfactory response. I request you to look in to the matter and inform me .

Yours Faithfully

Bandana Thakur

Respected Sir/Madam
I am an Indane Gas consumer and my consumer no. is Bi-13931 at bedi Indane Gas Agency, b-43, kartar nagar, main 3 1/2 pusta, Delhi-110053, N Delhi - I want to know the norms of the booking of refilled cylinder. Is it related with the economic/weather condition/family memebers. kindly provide the information in detail.and after how much time the booking must be done.
Thanks,
sheela rani
e mail [protected]@yahoo.co.in

17123

Sir, I booked LPG gas from JL Indane gas agency by 10.12.2011, till now cylinder not recived, my consumer number is 1234. There is poor respond

DEAR SIR., , , , , , , , ,
I M PREM PAL SINGH RAGHAV 041014


PLZZZZZZZ REGISTER MY BOOK ONLINE...

We have been trying to book our new gas connection since last 1-2 years with Indane &quot;Rajajipuram Gas Service, Lucknow&quot; or &quot;Commander Gas service&quot;. Unfortunately, the people there are very busy and are not even ready to hear our issues. Every time, i go there i found them enjoying tea and snacks. On asking for the new application form for booking, they are repeatedly ignoring us. For continuous 2 years they have been asking us to return next month for the form but which next month, none knows.
Can you get them on their track as they are getting salaries to work, not to enjoy and BLACK GAS CYLINDERS. Sometime i really think to switch to some other service provider like HP or BHARAT GAS.

Moreover, i remember, irrespective of the news that there is no neccesity to buy a GAS CHULHA or a CYLINDER if you have it, they were demanding to buy these forcefully with the connection.

We have booked gas on 20th Dec 2014, still we have not received as Dealer is no t responding us properly.
Deler also not providing home delivery. very poor service and feels regret to availed Indane Gas.

Request to take action accordingly.

Bokking Details as under
consumer no.CX7403590 &amp;amp;amp; ref No.216022

Deler : Prayag Indane, Aurangabad Maharastra

Sir / Madam

Last few days I have facing a problem from our local dealer
M/S ANIRBAN GAS AGENCY.(SILIGURI LAKE TOWN)
I try to booked my cylinder from my RMN no but booking no is not working .Then I go to dealer point with my RMN no for booking &amp;amp; talk with him but they are behaviour is very ruffle with me &amp;amp; after some time they are facaing same problem from my mobile no .So I requesting them for manual booking &amp;amp; change my RMN no but they are no responds &amp;amp; say regularly come tomorrow .Really I never expected from their for this.So I requesting to you plz change my RMN no &amp;amp; look this matter ASAP.

OLD RMN no :[protected]
NEW no:[protected]
Consumer name : Subash dey
Consumer No:1699

Thanks &amp;amp; Regards
Suman Dey
[protected]

I have been a customer of Indane for decades. My connection is with M/S Mahamaya Gas gency, Jagmal Chowk Bilaspur (C.G) (My comsumer no-505991) Residance at flat no-222 sai Bhoomi Appartment Guru Nanak Chowk Torwa Bilaspur (C.G) I had Booked for a cylinder on 15 th of july 2010 but gas agency is showing that you have booked your cylender on 24th of July 2010, while M/S Mahamaya Gas gency, Jagmal Chowk Bilaspur (C.G) has delevered the gas to the other consumers residing in Sai Bhoomi same block and they booked after 15th july 2010.

M/S Mahamaya Gas gency, Jagmal Chowk Bilaspur (C.G) is normally delevered the refill cylender after 15 days of your booking, and after delevery of refilled cylender you can book after 21 days, that means after interval of minimum 36 days you can get another cylender from M/S Mahamaya Gas gency, Jagmal Chowk Bilaspur (C.G) .His owner's behave is very riugh, Please do the needful.

VIKRAM ENTERPRISES,SECTOR 1,B.S.CITY — NOT BOOKING GAS CYLINDER

SIR , i had complain just one month before against the vikram entpr for not supply,deliver the gas cylinder at home timely.As per on my complain the said agency now today do not want to book gas cylinder and misbehave with me . the proprt.told me i will not give you gas ,why u complain against my agency. Sir plg tell me what have to do.I am in problem that how i complained.

Indane Gas — Loss of regulator

I want to surrender my gas for safe custody. I have lost the regulator which was supplied about 15 years back, The distributor is refusing to take gas cylinders for safe custody in the absence ofregulator. He is also not giving me any solution. what should i do.

Petrol is not Filled correctly
Hi,

In Indian Oil Petrol Bunk, Guduvanchery, Chennai, They're trying to cheat by not filling the petrol for the amount we ask to pay... They often divert us on some thing and reduce the quantity of petrol (often not by bringing the meter back to zero-mostly they dont allow the consumer to check for zero by diverting them some how) and stand on the point that they had filled it correctly... So all the customers are now getting petrol in bottles and fill it in their vehicles just before them so as to avoid this scam...
It would be good if good action is taken and if this scam is stopped