Indian Oil Corporation [IOC] Complaints & Reviews

Indian Oil — Non delivery of gas

The Marketing Manager
Indian Oil,
New Delhi

Dear Sir,
Sub:My Gas Connection No.9599

The above connection is attached to Modern Gas Agency 34-C, 200 Ft.Road, Shyam Nagara, Kanpur.Oflate I am facing difficulty in obtaining gas cylinder from this agency as he is refusing to effect home delivery of the gas cylinder asked me to coolect from his godown after 8 p.m. This gas was on 09.03.2008 and the delivery of the cylinder has still not been made to me.

I would therefore, request you kindly advise the agency to issue the cylinder and deliver at my home address mentioned above.

Yours faithfully

Nishikant Mohanta

Dear Sir,
Sub:My Gas Connection No.181

The above connection is attached to S S gas agency, A-Block Janak Puri, New Delhi.I am facing difficulty in obtaining gas cylinder from this agency. i had already booked the refill of cylinder on Tele Ph no 1260 on several times but no heed is paid by your agency. the delivery of the cylinder has still not been made to me.

I would therefore, request you kindly advise the agency to issue the cylinder and deliver at my home address .

Yours faithfully

Anil Gupta S/o M.C. Gupta, G-93, Uttam Nagar, New Delhi

Indian Oil-Indane Gas cylinder — Non supply of Gas Cylinder

My consumer no. is 19557, Add: Flat no. 04, Type- VI, 30 Belvedere Road, Alipore, Kolkata- 700027.
I wanted to know that Is there any booking time prescribed for gas-cylinder? and within how many days cylinder could be suppied from the date of booking?
I have booked refill on 26th Sep 2008 for gas-cylider. Till date I didn't det it. I have Children at home also my health is not fine. Our old cylinder is empty now, thus there are lot of problems.

Dear Sir,
I am consumer of Indian Oil consumer since last thrity Years.
Presently I am living in Kurji Patna and associated with Magadh Enterprises. The enterprises is shame for Iindian Oil like prestigious company because its servises are so poor that which can not be explained so easily.
It does only what is not expected from consumers. All other agencies in patna have sufficient no of cylinders to distribute except this one because this agency has link with industial units which is adjescent to the godown.All domestic cylinders are silently transferred to these units.The owner is from criminal back ground and articulate to manage local thana. The frequencies of truck comming to this unit is very irratic despite knowing the demand .

I will expect from such a reputed organisation to investigate into the matter and do some thing immediately for relief of all the consumers associated with agencies.

Sir,
I am customer of Indian Oil corporation limited from 20 years residing in Dami Tola gaya(Bihar), and I have faced the problem of non-delivery of gas refill many times but this time it have really disappointed me very much from its service. I have booked for refillement of my gas cylinder in the month of december dated[protected] bearing order no.501 and consumer no.PG 3286 but till today date i havent get my refilled gas cylinder. And when i asked from vendor of our agenies they ask about extra money and they will give us refilled cylinder in Rs.500.This happened many times this time it is untolerable and unbearable.

I have put my problem infront of You with hope of getting solution as soon as possible.
Thanking You,

Ram Naresh singh

Indian Oil — non delivery of gas cylinder

sir, I Rajeev Khulbey s/o Keshave dutt Khulbey house no-8 ff pkt- 8 sec-24 rohini. booked gas. delivery boy was came two time at my home but due to not available of weighing machine we had not accepted cylinder. but today i receive a massage for indian oil side that I received gas cylinder on 5th may 2012. please help me .

Rgds
Rajeev Khulbey

i have booked my gas cylinder for refilling at[protected] at Bisalpur (Pilibhit) but till today[protected] i have not received home delivery and when i went to gas godam, they said that you can not receive till[protected] so i am facing many problems.
regards- ratnesh chandra
gas book no.-B 119
BISALPUR
PILIBHIT
UP

Dear Sir,
Although I had booked my refill gas cylinder with my Indane Gas dealer six days back yet I have not been supplied the refill till date.No body is attending the telephone though I tried several times. Will you please help me in getting the refill immediately. I shall be very thankful. The particulars of the dealer and my customer No. are given as under ;

Dealer Name ; M/S. Arunita Gas Agency ( INDANE GAS Dealer )
SECTOR 47 CHANDIGARH. Tel. No. 0172- 2633529 & 2634529

Customer No. 10427 in the name of MUKAT BIHARI

Sir,
I haad lodged my complaint two days back but there is no response/action till today though 2 days have passed. I had booked my refill gas cylinder with my local dealer on 11.3.10 yet I have not received the refill. For the last threee months I haave to lodge complaint with you and therafter I get the refill. My particulars are as under

Consumer No. 10427 ( MUKAT BIHARI JAIN )

Dealer Name ; M/S. Arunita Gas Agency ( INDANE GAS DEALER )
SECTOR 47-C CHANDIGARH.
Tel. No.[protected] & 2633529.

You are requested to take immediatqe action in this regars. thanks.

Indane Gas Refill — Non supply of Refill

Sir, My Consumer No. is 10427 with Arunita Gas Agency Sector 47 Chandigarh.
This is my second reminder to my compalint lodged with you 4-5 days back but I haave not got the refill till today though it was booked on 11.3.10 with dealer M/S. Arunita Gas Agency, Indane Gas dealer Sector 47-C Chandigarh. Tel. No. [protected] & 2634529 Will you please expedite action in this regard. Thanks. M.B.JAIN Advocate High Court Chanadigarh.

Sir,
My Consumer No. 50101 with vasanth enter prises Gas Agency indiranaga bangalore. I have Booked Cylinder On 28 Oct 2010. With M/s, Vasanth Enter Prises But Till I Have Not Received. This Is Not 1st Time Every time Like This They Are Doing. I Am Booking Once In 45 Days But every time we have to visit personally to request them for delivery but always ignored.
Regards
saravana

i have to transfer my connection from bihar to west bengal

I have transferred my Gas connection from Delhi to Patna recently. Had submitted a copy of my transfer letter, a certificate from my Employer (for residence address confirmation), copy of Pan Card, Copy of the Electricity bill (for new address verification) alongwith the Original copy of transfer document to the Gas Agency Office at Patna & after submission of above documents, I got the connection with-in one hour (from Safeway Gas Agency, Patna).

If the documentation is complete & perfect, they can't stop to provide connection immediately as it is essential service.

Thanks & regards,

P K Rajeev Kumar.

sir,
My gas regulator has been broken from its upper cover and I went to the Surindera Gas Agency, Sewa Singh Thikrianwala Nagar, Patiala (Punjab) for its replacement. but he refused to do so on the plea that the broken cover Gas regulator could not be replaced. Is it right. what can i do in this regard.

My Email Id : Kumar.[protected]@yahoo.com

Dear Sir,

I have transferred my LPG connection from Pune (M/s Uraja Indane: connection no . 1455, TV NO. 1137404, dated 30-06-06, SV NO. 7115, dated[protected] to Panvel (Dist: Raigad) ON 31st Dec 2011.

M/s Urja has pushed the file through the system on 02- Jan-2012 but It was not yet updated in the syatem as per confirmation from M/s Urja. Because of system problem I am not able to get the connection from M/s OM VIOM INDANE at Panvel.

This is my humble request that please update your system immediately. My Kids (8 years & 4 years) are affected badly, they are not getting home made food and not able to go to school also.

I hope your sincere effort and puntuality should not hamper others life, specially for kids.

Dear sir,
i have got this paragraph about transfer of connection to out town and its explained like wise ..

'''While getting transferred out of town --
In case you are transferred outside the town, you are required to surrender your Indane equipment viz. cylinder and pressure regulator to your Indane distributor. In such a case, you may approach your Indane distributor with your Subscription Voucher (SV) or Transfer Subscription Voucher (TSV) as the case may be & Domestic Gas Consumer Card (DGCC) along-with your Cylinder/s and Pressure Regulator. [[The distributor in turn will prepare a Termination Voucher (TV) in your name for your new place and refund the deposit held against the Cylinder/s and Regulator. You will also be guided to the nearest Indane distributor for future service.]] At the new place you can approach the nearest Indane distributor for resuming your Indane supplies.''

sir my doubt is that i dint found anything about transfer conformation certificate in this para...while the operators were asking about this transfer conformation certificate...actually where do we get this... or this operators are asking this for any other personal favors... any way its really very very ..disgusting ... so i along with other costumers are facing an nondisciplinary operations from the Indian oil co-operation

raghu gas service, gurgaon — about the gas supply and customer support

In Gurgaon there is a gas sevice agency, name ragu gas service, this agency is not providing the gas on time sa well as no phone facility, rudly behaviour with custmor, please take action against him.

raghu gas service, gurgaon — Delay in supply of gas cynlinder since 2 months

Dear Sir

This is with reference to the delay in supply of gas cylinder by Raghu Gas Service, Basai Road Gurgaon.

My gas no RT- 498, Subhash Rani, 47-F, New Shanti Nagar Gurgaon, has been booked approx 2 months ago. The cylinder has not been supplied till date. We have visited their office 4 times, but nobody listens. This is a regular problem we are facing with the gas agency.

Pl get our problem solved at the earliest as we are facing a lot of difficulty.

My gas no R37087, BHUPENDRA KUMAR SHASTRI, Shanti Nagar Gurgaon, has

been booked approx 2 months ago. The cylinder has not been supplied till date. We

have visited their office 10 times, but nobody listens. This is a regular problem we

are facing with the gas agency.


NO BODY RECEVING PHONE .

Myself Pawan kumar Singh. Card No. is R39756. Customer of Raghu Gas Service Gurgaon (Indian Gas). And i am always facing problem after booking, i means, their is no any delivery timing, & no one is ready to listen us. I had booked my cylender in January and not received yet.

Thanks,
Pawan Kr. Singh
[protected]

Myself Pawan kumar Singh. Card No. is R39756. Customer of Raghu Gas Service Gurgaon (Indian Gas). And i am always facing problem after booking, i means, their is no any delivery timing, & no one is ready to listen us. I had booked my cylender in January and not received yet.

Thanks,
Pawan Kr. Singh
[protected]

indian oil gas raghu gas service gurgaon — gas not providing

dear sir,
we have connecion of indian gas card no. is 40339 wilth raghu gas services 28-29 kamla nehru market khandsa road gurgaon but feel very sorry that this agancy has not supply the gas on time evenly single once we always visit 7-8 times to the agency after booking and request many times after that they always supply the gas once in 3 months i try to search the matter i found that they routine is of 20 dyas of supply of gas in the recycle of 3 times of gas supply they supply once to the cutomer and remaining 2 times they sale it on black .

MOST NOTORIOUS GAS AGENCY IN GURGAON.

MOSTLY THEY ARE BLACK MARKETING CYLINDERS

PENDING FOR THREE WEEKS

IS THER ANY OTHER AGENCY WE CAN BOOK OUR GAS

Hi All,
Please join me in making a bulk complaint against Raghu gas Service for Delay in Supply of Refill using either the following toll free number or submitting complaint using the link http://webapps.indianoil.co.in/paribhavam/

toll free number :[protected]

regards
Raj

yes you are right ..i am also the victim.

IOC/Indane Gas — Non-supply for very long time

My Indane Gas consumer No.: 19489.
Supplier: M/s Prayojanee; 17/2 Burdwan road, Kolkata - 700027.

I booked for gas refill on 31-Dec-2009; booking No.:7837.
I have not received the gas supply till today (28-Jan-2010), despite repeated reminders for the past one week.

cooking gas — Lekage

The company has supplyed a cylender which is leaking at the threads on which the regulater is fitted. It si a cleare indication that the quilityt has not been checked.

The Distributor ( Ranjan Gas service NOIDA) B-168 Sector 26 has no emergency No or mobile no being monitored. the no land line no has been sold to some one else. the mobile is switched off.

Has the company ever serveyed the distributer emergeny service.

do I need to resort to RTI

dear sir
mai indengais ka consumer hu aur yahan ki (inden sewa katghora korba c.g, )agency wale 2month pahle ki buking wale consumer ko v cylinder nahi dete aur kahate ki cylinder abhi nahi aya aur kuchh jyada paisa dene wale consumer ko cylinder de diya jata hai kull milakar yahan ki agency wale pura cylinder black me dete hai aur yahan k consumer paresanhai

Late delivery
Hello
I am consumer of Indian gas pvt ltd. I have connection in Karari Gaon. The agencies name is Hari Singh Gas Service
I have booked my calender on 20th.Jan'2010 & 08th Feb'2010 by online booking but I have not recieved delivery as on date 16.02.2010.
Please resolve my problem

my lpg no HS-162
agency Name : Hari Singh Gas Service(Karari Gaon)

Late delivery
Hello
I am consumer of Indian gas pvt ltd. I have connection in Karari Gaon. The agencies name is Hari Singh Gas Service
I have booked my calender on 20th.Jan'2010 & 08th Feb'2010 by online booking but I have not recieved delivery as on date 16.02.2010.
Please resolve my problem
my lpg no:-20885
agency Name : Verma Gas Agency (West Vinod Nagar)

late delivery and rude behave
Hello
I am consumer of Indian gas pvt ltd. I have connection in West Vinod Nagar. The agencies name is Verma Indian Gas Agency

they are not giving delivery on time. They take 5 to 6 days instead of 2 to 3 days.They behave very rudely when someone ask them about late delivery.

my lpg no 20885
agency Name : Verma Gas Agency (West Vinod Nagar)

VERMA GAS — Late delivery

dear sir
we wish to inform you that we are resident of House no, E490 gali no 09 shanti marg vinod nager Delhi - 92 and user of Indian gas . In our Area Varma Gas services is authorized for indian Gas (LPG -domestic uses) Distribution.

our consumer no.20512
booking date is 21.02.2011
Expected delivery was 27.2.2011

but regret to inform that till today (08.03.2011) we have not received .
we request you to kindly look into the matter and do the needful if possible.

Best Regards
shivkumarsharma
[protected]

Many often I have seen my gas cylinder gets empty before 5 to 6 days of normal time which made me suspicious. On weighing on delivery, the weight is okay but spring balance as you know its accuracy is limited to +/- 1 kg. On pouring a little water on the cylinder valve (I know this practice is prohibited from the company but its the only sure way of knowing a leak in the valve and no where in the terms and conditions of the TV voucher this malpractice is clearly indicated) I found 4 out of 5 cylinders with leakage bubbles. Even the delivery boy, unofficially admitted that 90% of the cylinders' valve leak a bit.
On your telephonic request to the delivery man that day, he expressed inability to give another cylinder due to new seal problem. I was bound to take the slight valve leaking cylinder which can be felt by a thumb. On personally going to the Shyamsundar Enterprise, Midnapore office, they only sent an expert who told that cylinders are supplied from IOC and we only distribute them and we cannot repair the slight leak and advised us to put the safety cap which will prevent the slight leak. But Sir, as you know a non air-tight plastic safety cap can never prevent leakage completely.

Respected Sir/Madam,
mera naam Vishwa Deepak Gupta hai. Main Inden Gas ka No. G 077814, S.N. 3069889 – 09.04.2001 "Gupta Gas Agency", Kasganj (Kanshiram Nagar) U.P. ka Istemal Kar Raha Hun. Jiske Kagaj Kisi karan Gum ho jane ke karan maine gas Agency ke bataye huye anusar ek Affidavit Notary Vakil se banwaya aur use le jakar maine gas ki bokking karwai, lekin jab main duwara gas book karwane gaya tu Agency Malik Duwara Affidavit Banwane ke liye kah kar gas booking ke liye mana kar diya, jabki maine Affidavit, ID aur Photo bhi diya, mere yaha gas ki problem ho rahi hai.
Plz Help me.
Thanks
Vishwa Deepak Gupta
710, Chitra Gupt Colony,
Kasganj (Kanshiram Nagar)
207123 U. P.

Sub: Collection application for subsidy by Gas agency without having any proper order from IOC

My wife staying at Ezhumangad village, Arangottukara has a Indane gas connection from Ameen Gas agency, Shoranur Kerala. I was informed very recently that I have to submit application again for getting subsidy against my connection. My family require 1 cylinder for at least 50 to 55 days. Infact Govt of India has just given an announcement very recently that 6 Cylinders may be provided against each connection in one year period. However this is just an announcement only and I do not think any Govt circular has been issued to I.O.C ( Marketting) or any gas agencies for requesting the consumers to submit their request for subsidy without any further delay. This is creating a serious problem and nuisance to consummers created by this gas agency at Shoranur and huge QUE is being created every day in front of his agency. Again Govt is still trying to get a consensus from public to reach a final decision regarding their decision to stick with 6 cyliders or more. How an agency can take all sorts of steps in this regard and is it true that Gas agency is more powerful than IOC or Govt. I still do not understand why this particular gas agency is trying to collect the application for subsidy so hurriedly. Please get me a reply for this. The matter is very serious. Since I am a senior officer in Govt job posted at North East region, such information from south is facing a serious problem to my family residing in Kerala. Find out the facts and I appreciate a reply

gas cylinder — expire cylinder, late delivery

supply of expired cylinder and very late delivery after complaining to managment and vendor there behaviour are untoleratable distributor company is m/s abhishek gas post-barh dist-patna

Indane Gas Cylinder — expired cylinder supply

Dear sir/mam,
This is the reference of refill voucher/cash/memo/bill no-7830.
Cust no-TG12001.
I have a indane gas connection for house hold. this is deliver from
Prabhat gas service(indane distributor) at janakpuri west Delhi.
I regularly complain to prabhat gas for low weight delivery of cylinder. but I think he is very happy from his delivery man.
But today he supplied slender, of booking happen on 13th feb 2010.
First he supplied late and supplied expired gas cylinder by A08.
So many times I complaint in their office but no body is responsible for this.
Even I have visit to IOC website there is not availability of concern officer mail ID and phone number.
A number of complain has been logged in their blog but there is no body to take care.
Kindly grant attention and suggest me to what step should be taken.

Thanks.

bharat

Expire Date Cylinder
i m Mr. Bharat Prajapati, Live in Adipur nearest City of Gandhidham, from many more days i found and note that maximum indane gas cylinder is Expire Date, My Previous gas cylinder is also Expire Date with D-2008, and presently which i use is also Expire Date C-2010, so how i can handle if my family suffer big problem, please kindly advice me regarding this.

Bharat Prajapati
[protected]

Indane Gas — expiry date cylinder

my cylinder date is expiry (A-12) some time gas leakage from cylinder
my consumer no is 9758, morbi vavdiroad nandan van society-1,pin 363641,dist-rajkot(gujarat)

This happened to me as well