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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Jul 15, 2026
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Indian Oil Corporation [IOC] reviews & complaints page 566

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U
usha gupta
from Delhi, Delhi
Feb 4, 2010
Resolved
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Worst service & supply of Gas in the name of Shivanika Enterprises the Dealer of Indian Oil Company. All the times the phone remain busy or not eager to pickup the phone. The Online phone is not working. Moreover it is useless. The Agency did not keep the track record of the gas booking. It is disgusting that the Indian Oil has appoint such a Worst distributor. Whereas other distributors are supplying the gas regularly. The Employyes remain busy on personal talk so that no body can able to get the phone line. Sometimes the phones are ringing they didnot bother to pick up the phone. It is disgsting.
Aug 14, 2020
Complaint marked as Resolved 
Worst service & supply of Gas in the name of Brindvan GAs Co., BHEL LIG colony, R.C.Puram, Hyderabad-32 the Dealer of Indian Oil Company. All the times the phone remain busy or not eager to pickup the phone. Moreover it is useless. The Agency did not keep the track record of the gas booking. It is disgusting that the Indian Oil has appoint such a Worst distributor. Whereas other distributors are supplying the gas regularly. The Employees always promise to deliver within 15 days but it will never happen and even after one month also same position. Sometimes the phones are ringing they didnot bother to pick up the phone or they lift the phone and disconnect the line. It is disgsting.

Srinivas S. BHEL MIG colony, Hyderabad
Gas Booked on 9th June 2017, got a message that with in 4/5 working days it will be delivered, Till date it is not delivered, they provided two nos,[protected],[protected] which they never lift otherwise put in engage tone. owner no. is [protected], We made a call and made a request, he said he will inform his son to look into. From next day on wards, they stopped lifting phone and cell phone. with a great difficulty, we got him, he says his Auto driver is not coming since last two days.So Indian customer has to depend on such worst, irresponsible distributors.

My ser Con No. CX890005 REF NO.299097 Dealer code 1906 Keerthi.

This is not the first time, earlier also this type of service complaints faced by us.Auto driver demands extra service charges Rs 25 to RS 35 on every delivery. There is a tel No.[protected] IOC secunderabad office, which is for fancy only, go on ringing but no reply.This is all due to ...
I am a retired service person of 70 years, can't run around your offices.
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    D
    Dharmendra Kumar Singh
    Feb 3, 2010
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    Hi,

    My Gas connection is with INDANE Gas Agency (Agnihotri),sector-37,Noida.They have supplied me the cylinder with the water inside it.
    The Gas run for just 6 days.We complained to the Agency and their engineer checked and found that their is water inside it.Ther delivery boy(Manish) came and charged Rs 130/- against the replaced cylinder.They said we can deduct the water weight only.

    This is just a tip of the corruption of these delivery man.
    Respected Viewers/ consumers of Indane gas Agency Padmarao nagar,
    I would like to say that this agency is owned by the Late.Gongi Reddy Mohan Reddy, Freedom fighter, domal guda Hyderabad.
    He has only the son named G.Satish Reddy and three daughters(1) Mrs.Indira Devi, (2) Mrs. Neeraja Devi (3)Mrs. Aravinda Reddy were the daughters .The agency got under the quota of Freedom Fighters quota by Late.Mr.G.Mohan Reddy.
    But Mrs.Aravinda Reddy, Mrs. Indira Devi, Mrs.Neeraja Devi were the daughters of the late. G.Mohan Reddy fradulently and cheating the Mr.Satish Reddy taken over this gas agency and running under the name of Mrs.Chandrika Reddy. Mrs. Chandrika Reddy is a daughter of Mrs. Indira Devi daughter of Late.G.Mohan Reddy.
    The property is acquired by cheating and booking a criminal case on Mr.Satish Reddy. By all the above daughter and sisters. The details are Mrs.Aravinda Reddy, W/o.K.Prabhakar Reddy Addl.S.P.police department at habsiguda, Street no.7.[protected]. Mrs. Neeraja Devi daughter of late. G.Mohan Reddy Cell:[protected] and her son Mr.Sushruth who is working as a captin in indian airlines cell:[protected] and His father name is Mr.B.Surender Reddy [protected] R/o.1-2-597/26, domalguda, Hyderabad and Mrs.Poornima Reddy, daughter of Mrs.Indira Devi : Cell.[protected].
    So I request you to note down these cell numbers for your kind consideration for further contact .
    Lastly the main kingpin of this problem is lies with Mr.B.Sushruth [protected] and his mother and father Mrs.Neeraja Devi [protected] and Father [protected]. further future correspondence please.
    Yours sincerely
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      A
      AK BALI
      from Sholinghur, Tamil Nadu
      Feb 3, 2010
      Resolved
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      I am an Army soldier serving in H.P. My family is staying at RZ-C1, Gali No 13, East Sagarpur, New Delhi - 46. I am having indane gas connection (consumer No 18712) with Neelkanth Gas Care, G-1/12, Vashisht Park, Opp Janak Cinema, Pankha Road, New Delhi - 10 who is the distributor of that area. My family is trying to book gas on given phone by the agency over 15 days but there is no response over phone from them neither they pick the call nor any response from them. My family also visited the gas agency twice but their shop remain closed.

      May I request you to kindly look into the matter and direct your distributor to answer the call of the customers and set their system for booking of gas over phone.

      Thanking You,

      AK Bali
      RZ-C1, Gali No 13
      East Sagarpur
      New Delhi - 46

      Mob - [protected]
      Aug 14, 2020
      Complaint marked as Resolved 
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        N
        N.K. NAIR
        from New Delhi, Delhi
        Feb 3, 2010
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        I am consumer of Indian Oil Gas under Consumer No. T-655 with dealer Trimurthi Gas Service, I could not lodge the refill complaint on any of their given phone nos. as either the nos. keep in ringing nobody responds or not available every time. Since I could not go personally to their godown to book the refill the only way left with me is phone. I am facing this problem since many years with this dealer no improvement. I expect by submitting complaint through this website some sort of relief for my grievance.

        ioc gas cylinders — delay in delivering cylinders

        My customer id is 51979 .My name is s.r vijayalakshmi.I booked for cylinder on 8/2/2011.My waiting no is 5210.So, far i did not receive my cylinder.for who those who booked on 12/2/2011,they have got delivery.there is no response from the office if we call them and also no response from customer service.kindly take necessary action.
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          B
          BANDANA DAS
          from Delhi, Delhi
          Feb 3, 2010
          Resolved
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          Resolved

          SIR

          My LPG gas connection No. is Riju Dutta 13501 at Pragjyotish Gas Agency , Dispur G.S.Road, Guwahati-781006. But thier service is very poor and they have been doing illegal services towards the coustomers. Today also their all mobile and telephone nos are not responding. There is no parking area in the gas agency campus of Pragjyotish gas agency.They does not follow the proper guidence in connection with gas booking and delivery timings.

          Please investigate the matter and request to do the needfull urgently because i am the not only person for which suffering a lot, the whole consumers are suffering but there is no alternative.
          Aug 14, 2020
          Complaint marked as Resolved 
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            M
            Mrs. Joseph
            Feb 3, 2010
            Resolved
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            Resolved

            My ailing mother is being put through lot of hardship by the Indane dealer at Parakode (Poornima gas agency,Parakode.)The refill was booked on 21/Nov,till date she has not received it.Inspite of her health, she has been to Poornima gas agency several times and was assured it will be delivered next day.On each of those instances my mother has to carry the empty cylinder to the main road,only to see the truck drive pass without stopping.They do not answer the phone & very arrogant in person.They are selling the cylinders in the black market while leaving the genuine customers in trouble.We hope necessary action will be taken on this issue.
            Aug 14, 2020
            Complaint marked as Resolved 
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              S
              sandeep katyal
              from Delhi, Delhi
              Feb 3, 2010
              Resolved
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              Aarti flames service is not satisfactory, they will not dispatch the cylinder at said time, my cylinder was empty on 24 jan 2010, i have called to aarti flames to book the cylinder they told me call after 29 jan 2010, if my cylinder was empty on 24jan, why i will wait for 29th jan, this is not the first time, they are not behaving and attending us properly. always says that their is shortage of cylinder, so many people is in the que??
              if they have any function at home than they will arrange 50's of cylinder.
              please take some action at the earliest

              Sandeep katyal
              Agency- Aarti flames
              Agency is in faridabad. haryana
              Consumer Code 33883
              M [protected]
              Aug 13, 2020
              Complaint marked as Resolved 
              Aarti flames service is not satisfactory, they will not dispatch the cylinder at said time, my cylinder was empty on 24 jan 2010, i have called to aarti flames to book the cylinder they told me call after 29 jan 2010, if my cylinder was empty on 24jan, why i will wait for 29th jan, this is not the first time, they are not behaving and attending us properly. always says that their is shortage of cylinder, so many people is in the que??
              if they have any function at home than they will arrange 50's of cylinder.
              please take some action at the earliest
              Sandeep katyal
              Consumer Code 33883
              Indan Gas
              Agency Aarti Flames
              Agency is in Faridabad, Haryana

              Indane Gas — GAS NOT DELIVER IN PROPER TIME

              SIR
              MY NEAREST DEALER IS M/S MOHAN GAS AGENCY INDIAN OIL .HE IS NOT GIVE THE GAS IN PROPER TIME . HE DELAY THE GAS .
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                R
                Radhey shyam jaiswal
                Feb 2, 2010
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                Consumer No.2624 booking date 17.01.2010,(booked after 21 days of delivery), S.No. 339, Indane dealer-Vaishali gas, Saguna More, Danapur, Bihar, Gas not supplied till now 02.02.2010
                I HAVE BOOKED INDANE GAS CYCLENDER AT BERHAMPUR, ORISSA TO THE DEALER INDANE GAS SERVICES ON 7TH OF SEPT IS STILL NOT RECEIVED, THE PHONE ATTENDING PERSON IS TAKING SOME DRAMTC WARD THAT THE WHOUE WAS CLOSED, ORMAY BE OTER RESON, BUT SIR THER IS NO CHANCE DOOR CLOSED AS WE ANY ONE WILL STAY AT THERE IT ANY TIME, SO WE REQUEST YOU PLEASE LOOK IN THE MATTER MY CONSUMER NOB1 27882
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                  V
                  Vijay Kumar Agarwal
                  from Aligarh, Uttar Pradesh
                  Jan 31, 2010
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                  My customer no. TSV-1175
                  I booked my cylinder on 0912010 but it is still not supplied
                  so there is lots of crisis of gas in the home kitchen
                  so please take some strict action against supplier
                  which is SITA GAS COMPANY
                  My address is 30,INNER CITY , RING ROAD ,AGRA
                  my phone no. is[protected]

                  Indane Gas — Not supplied till date

                  cylinder booked on[protected] but supply not given even after repeated request till 17.09.08
                  Myself SHEETAL PANIGRAHI, bearing mobile no [protected] for the indane gas of Berhampur, ORISSA . My customer id- BI 3467 as already stated that there has been non delivery of the gas. There has been a several number of times when I have tried to contact them on the phone at the respective office even that was not picked up. After repeated requests which I have done by going to the office again and again but still there has been no consideration made.

                  Serial no- 673 date of booking 7/04/08 date of delivery 3/06/08. Serial no-3525, date of booking 12/08/08 there had been a warning from the head office hence the date of delivery was 23/08/08 but again when for the Serial no- 539 and the date of booking 4/11/08 there had been a great delay in delivery which was made on 11/01/08 and finally for the serial number-2159 which was booked on 07/02/09 thegas cylinder has not been delivered yet.
                  This indicates for a great irresponsible behaviour, intensional harashmental as I have to buy the cylinders in black which has really caused a great mental strauma for me. so which indicates for a bad customer service. therefore i would request you to investigate on the matter by sending up a surprise team for investigation else i would have to knock the door of the consumer court.

                  Indane Gas — TILL YET NOT DELIVERED MY CYLINDER AFTER REPEATED BOOKING

                  AFTER REPEATED TELEPHONIC DISCUSSION AND BOOKING,TILL NOW MY GAS CYLINDER NOT SUPPLIED . MY INDANE GAS CONSUMER NO- R50711 AND BOOKED ON 07.10.2010.THIS IS ROUTINE DELAY PROCEDURE MAINTENING LATE DELIVERY BY THE DISTRIBUTOR OF AMBABARI AREA OF JAIPUR.INTENSIONALLY HE IS DELIVERING LATE TO ALL CONSUMER IN EVERY MONTH INCLUDING ME.
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                    A
                    Arun Kumar Tripathi
                    from Mumbai, Maharashtra
                    Jan 30, 2010
                    Resolved
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                    Resolved

                    Dear sir,
                    I booked my cylinder dated 26/12/09, my consumer no. is S/37473 on Rajasthan Rajya Sahkari Krye Vikre Sangh Ltd,Bhawanisingh Road,Jaipur.I have not received my LPG booked cylinder. I phoned so many times, even I personally went to Agency, but still I have not received cylinder after 33 days. It is not first time, I am facing same type of problem last one year. Every time service provider said next time we will provide the cylinder on same day when you required.

                    kindly help me in this matter.
                    thank you

                    Arun Kumar Tripathi
                    Consumer No. S/37473
                    Contact No. - [protected] / [protected]
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    sir, i have booked gas on 25th jan2010 in early morningg with dikshit gas service vide complaint no 363001 at khichpur delhi and till date i could not get gas . theie employes demand extra money which i am not ready to pay . it appears officers of i.o.c are hand in glove with them .pl help
                    Respected Sir,
                    I booked my cylinder dated 28/12/09, my consumer no. is VT-2763 on VIKRAM GAS SERVICE, STATION TOWN HALL ROAD, BALLIA.I have not received my LPG booked cylinder. I personally GO TO AGENCY & NOTE OUR COMPLAIN THREE TIME to Agency, but still I have not received cylinder after 35 days.
                    kindly help me.

                    Thank you

                    Smt. Nirmala Chaurasia
                    Consumer No. VT-2763
                    Contact No. - [protected]
                    Sir,
                    my name is deepak sharma my indane gas connection no is 16315. My gas connection is attached from Shri Radha Govind Gas Agency. I have booked my gas cylender on date 19/01/10 at 3:30 am by my landline no on your telephonic booking service 011 - 1260. Sir but till now I am not received my cylender.
                    Sir it is repeated case the agency does not respond for these type of problems.

                    Sharad Sharma
                    [protected]
                    Sir,
                    my name is Sharad sharma my indane gas connection no is 16315. My gas connection is attached from Shri Radha Govind Gas Agency. I have booked my gas cylender on date 19/01/10 at 3:30 am by my landline no on your telephonic booking service 011 - 1260. Sir but till now I am not received my cylender.
                    Sir it is repeated case the agency does not respond for these type of problems.

                    Sharad Sharma
                    [protected]
                    Delay for gas cylinder supply
                    Dear sir/mam,
                    I booked my cylinder dated 15/01/10, my consumer no. is 6922 on dwarka indane service dwarka delhi I have not received my LPG booked cylinder. I phoned so many times, even I personally went to Agency, but still I have not received cylinder after 25 days. It is not first time, I am facing same type of problem last one year. Every time service provider said next time we will provide the cylinder on same day when you required.

                    kindly help me in this matter.
                    thank you

                    usha rani
                    Consumer No. 6922
                    Contact No. - [protected] / [protected]
                    Dear sir,
                    My consumer no. is 10528 on (mehrangadh gas )JODHPUR-RAJASTHAN.I have not received my LPG booked cylinder in time. I phoned so many times, even I personally went to Agency, but still I have not received cylinder after 33 days. It is not first time, I am facing same type of problem last one year. Every time service provider said next time we will provide the cylinder on same day when you required.

                    kindly help me in this matter.
                    thank you

                    RAJKUMAR PUROHIT
                    Consumer No. 10528
                    Contact No. - [protected], , , , ,[protected]
                    Dear Sir,

                    My consumer No is 24103 (Chandra Gas Agencies in Chennai Ambttur -53) I have not received my LPG booked cylinder in time. I phoned so many times and I personally went to Agency office past 6 Months delivered in dealy for 4 days in every month now accumulated 35 days delivary. I have got 2 cylinders but past six months they are deliver delaed . It is not first time. I am facing last 6 months this problems in continue.

                    ]Kindy help me in this matter,

                    Thank you

                    S.Ravi
                    Consumer No:24103
                    Contact No: [protected]
                    My name is vinod kumar singh residant of D.T.1913 Dhurwa Ranchi, Jharkhand booked my gas at 6th Feb 10 but after 12th day of booking when i visited to my distributor office " VAISNAVI GAS SERVICE " AT RANCHI JHARKHAND. They Told we ar unable to give you home delivery.since than after making daily telephone call they simply said today surely will deliver gas cylinder...while you can see at there distribution point they are openly selling gas on black instant availabilty for commercial use also.

                    it, s daily basis problem so plaese take strong & firm steps to punish.
                    Delay for gas cylinder supply
                    Dear sir,
                    I am a consumer of Gas Cylinder of Indian Oil Corporation Of India through your authorized agency M/s. Golden Gas Agency, Palam Vihar, Distt. Gurgaon and consumer is 2332. But I did not receive my Gas cylinder till today i.e 23.2.10. I made an enquiry to the Agency for which I did not receive a proper reply. I phoned so many times on telephone i.e[protected] and other phone is not working till date and whenever I phoned to the agecny the reply comes "MAIL BOX IS FULL" on phone no. Eventhough I personally went to Agency for the booking cylender on 6.2.10. The agency informed that the booking of the seocn cylender after 21 days of booked cylender but still I have not received cylinder after 18 days. this is not the first time, I am facing this type of problem from last years. Every time service provider promised to rectify the problesm but not actuion taken till date. I request yuou to kindly look into the matter and providing the cylender at the earlieest.

                    Thank you

                    Brij Lal,
                    Consumer No. 2332
                    Contact No. - [protected]
                    INDIAN OIL GAS CYLINDER
                    Posted:[protected] by Arun Kumar Tripathi Send email


                    Delay for gas cylinder supply
                    Dear sir,
                    I booked my cylinder dated 26/12/09, my consumer no. is S/37473 on Rajasthan Rajya Sahkari Krye Vikre Sangh Ltd, Bhawanisingh Road, Jaipur.I have not received my LPG booked cylinder. I phoned so many times, even I personally went to Agency, but still I have not received cylinder after 33 days. It is not first time, I am facing same type of problem last one year. Every time service provider said next time we will provide the cylinder on same day when you required.

                    kindly help me in this matter.
                    thank you

                    Arun Kumar Tripathi
                    Consumer No. S/37473
                    Contact No. - [protected] / [protected]
                    Read comments
                    I, Mini Simon having Consumer No.1554 booked my Indane Gas on 16th July but the same is not delivered till now. Pl. help me to get the same at the earliest. The Distributor name is M/s.Riddi
                    Sir,

                    My name is Sanjay Sarkar nad my indane gas connection no is I09164. My gas connection is attached from M/s. Indra Prabha Enterprises, Kagaul Road, Mthapur, Patna. I have booked my gas cylender on date 06/01/12 at 12.45 am by my Mobile no on your telephonic booking service [protected]and received booking reference no.275837. but till now I am not received my cylender.

                    I have talked with the distributor over phone, he informed me that so such booking in his record.

                    Request you to kindly look into the matter please.

                    Sanjay Sarkar
                    Consumer No. : I09164
                    Mobile No. : [protected]
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                      S
                      sangeeta
                      from Delhi, Delhi
                      Jan 30, 2010
                      Resolved
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                      Resolved

                      Respected Sir,

                      I, Karam Chand R/o 7121, Mandi Ghass, Pahari Dhiraj, Delhi-6, Customer No.- 4571-S booked for refill gas cylinder for last 5 or 6 days on Telephone No.[protected] / 23543807 / 23519192 with M/s Khan Enterprises, Code No.-107224, 1407, Block, SP Mukerhjee Market, Rani Jhasi Road, Jhandelwalan, New Delhi-110005. But from morning to evening the above telephone engaged or if telephone bell is going on, but no one responded from above gas agency.
                      On 30.01.2010, my son personally going to above gas agency for booking of refill gas cylinder about 11.00a.m. but the staff of above agency not booked and saying that after 21 days of last delivery we can booked. I requested that there is no rule for booking refill gas cylinder after 21 days. He says that go to Indian Oil Head Office and they are booked your gas cylinder before 21 days.
                      Sir, please let me know whether there is any rule for booking of refill gas cylinder after 21 days, if not, than please instruct the above gas agency not to behaved in rudely manner with there customer and booked my gas cylinder before 21 days, under intimation to me.

                      KARAM CHAND
                      GAS CONNECTION NO. -4571-S
                      MOBILE NO.-[protected]
                      E-mail : jainkrsanjay.[protected]@gmail.com
                      Aug 14, 2020
                      Complaint marked as Resolved 

                      Indane Gas — non booking of refilling cylinder

                      My gas agency Chandrakala Gas Services at Seema puri, Shahdara, Delhi do not pick up phone nos.[protected], 22357295. I have been trying continuously for last 4 days. My consumer no. is CK-9785. Please look into the matter urgent.
                      My agency name is Jangjeet Enterprises, Ajronda, Faridabad. Whenever i call for refill booking they tell me that they can not book the cylinder before the completion of 30 days of last refill.I would like to know that waht is the policy in this regard. After how many days of last refill can i order my booking.
                      Plz let me know.

                      Thanks

                      Pankaj Poojan
                      My Gas Agency Chandrakal Gas Services at Shahdara - donot pick-up Phone Nos: 22357242, 22357295. I have been trying continuously for last 4 days, my consumer Number is 5284. Pls look into the matter urgently
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                        A
                        A P Bajpai
                        from Gurgaon, Haryana
                        Jan 30, 2010
                        Resolved
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                        Resolved

                        Dear Sir,

                        I would like to draw your kind attention about Gopal GAS Agency B 4 /47 Yamuna vihar Delhi -53

                        I booked my cylender and got 1 kg less Gas, when I visited there I have seen with my eyes the local labour of the agency were having so many Indane seals in their pocket and opening the wxisting seals

                        Please look in to this matter

                        my number is [protected]
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        Same happened with us always
                        Today received 5kg less i have the photograph as well
                        And it was surprising that the seal was intact
                        Might be they have extra seals

                        The system is corrupt
                        And nobody to stop them from doing these things
                        Nobody pics up complain helpline number as well
                        Please contact me for more details if anyone can take my complain
                        Email id
                        [protected]@gmail.com
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                          I
                          i.d. pal
                          from Shimla, Himachal Pradesh
                          Jan 30, 2010
                          Resolved
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                          Resolved

                          my son Anil K Palhas gass connection from Arki,HP, SV No.932945, customer No.745, he got it transferred to Gurgaon where he is residing now which was done vide TV No.[protected]. In the Transfer voucher Anil K Pal has been named as 'Ajit K Pal'.To get the correction i went to the Incharge of the Civil Supplies Corporation, Arki who told that there is no software to do name correction so he did it manually but in the computer it remained Ajit. I again contacted Fiedld Officer of the IOC at Shimla who is looking after the area, he re-iterated that there is no software to make corrections and the name will remain as it is but the Gas Supplier at Gurgaon will give you new connection on the basis of TV and then the name will be corrected there since the Ciil Supplies Corp. office Arki has verified it. But the Mata Sheetla Gas Service at Gurgaon refused to give the connection because of the name error in the database. It is surprising that the such a reputed and huge organisation is harassing the customer for none of their faults. Will you please help to get the name corrected or issue directions to the Mata Sheetla Gas Service, Gurgaon to issue gas connection since the correction of name has been verified by the previous Gas Agency.
                          Aug 14, 2020
                          Complaint marked as Resolved 
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                            M
                            mistryak
                            from Agra, Uttar Pradesh
                            Jan 30, 2010
                            Resolved
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                            Resolved

                            Dear,sir/madam.
                            I would like to bring to your kind notice that I have a Policy with LIC vide no[protected] dt.10/02/1994.and monthly premium of Rs 162/= is being paid duly deducting from my salary account.
                            I hope that the above policy may likely to mature in the month of 10th, February 2010.
                            Accordingly I requested my employer (IOCL)Mathury Refinery.to stop recovery towards LIC premium from F EBRUARY 2010.
                            I request you to kindly confirm whether the policy has been matured let me know as early as possible.
                            Your Faithfully.
                            Arabinda kumar Mistry.
                            policy no[protected].
                            Civil maintenance,Estate office.
                            IOCL. Mathura Refinery.
                            Mathura Refinery Nagar.
                            Mathura,
                            UP.
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            Please sent my mature policy no[protected]/02/2010.in time my home address .; ARABINDA KUMAR MISTRY.
                            21/11D ;IOCL;TOWNSHIP;
                            P;O Haldia Township.
                            Haldia.
                            Dist;- Purba Midnapur.
                            west Bengal.
                            I hope that you sent my LIC Check in time.
                            Thanking you.
                            with regards.
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                              A
                              Ankit Sharma
                              from Chandigarh, Chandigarh
                              Jan 30, 2010
                              Resolved
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                              Resolved

                              I am a consumer of Indane Gas Services and have a connection at Alisha Gas Service, Amritsar. I got my gas cylinder delivered at my home after 13 days of booking and this time again it over a week refilled cylinder has not been delivered yet. So i want to book a complaint against Alisha Gas Service, Amritsar for its Poor Services.
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              Complaint against RAI GAS Raya, Mathura. (U.P)
                              Consumer name-Mr. VIKRAM SINGH
                              consumer number-3078. Date Of Booking-21/1/2010
                              MY CONTCT NO.[protected]
                              MY EMAIL ID [protected]@REDIFFMAIL.COM

                              Dear Sir,

                              I have book for refill cylinder of LPG Gas on 21/1/2010 but till now the cylinder has not been supplied to me. The gas agency does not sent suply at the time.this problem was any time any person

                              Thanking you,

                              vikram singh
                              [protected]:15 AM
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                                P
                                PRABU SHANMUGAM
                                from Salem, Tamil Nadu
                                Jan 30, 2010
                                Resolved
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                                Resolved

                                Dear Sir,
                                I am a LPG Indane Gas customer with mettur Gas agency, METTUR DAM .,SALEM DISTRICT and my consumer number is 23634. I have booked for a refile on 20th JAN 2010 over phone. They replied that they will Distribute with in a week. But after weeks when I made a call to them they replied it will deliver with in 1 or 2 days. Again I called them on 29th JAN 2010.. In person I explained the things to the agency and my 2 cylinders are empty due to abnormal delay, but they are not ready to hear anything and they are dealing the customers very bad. Now we are searching for other option that where the services is good. This is the think not only happen for me but all METTUR gas agency consumers. Please take necessary action.
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                                Complaint marked as Resolved 
                                Verified Support
                                Aug 28, 2014
                                Mettur Gas Service Customer Care's response
                                At the time of this complaint we found all over Tamilnadu an irregular supply from Indian Oil. So we regard for this inconvienence. We are now providing the best service around Mettur Dam now-a-days.

                                Indane Gas — VERY VERY BAD SERVICE

                                OUR DEALER IS FANCY COOK AT JAMES LONG SARANI , NEITHER THEY ARE RECEIVING PHONE FOR BOOKING OR FOR ANY OTHER PROBLEM.THEY ARE NOT BOOKING BEFORE 21 DAYS OF DELIVERY AND DELIVERY IS UNCERTAIN.IN WINTER HOW LONG ONE CYLINDER CAN GO? PL. LOOK INTO THE MATTER. THIS IS CONTINUING FOR LAST 6 MONTHS.
                                mettur gas service, mettur dam, 636402, very good service my c.no-11757
                                mr. Prabhu shanmugam related to your compalint in that time the delivery position from IOC was not viable. So there was a delay for the supply. For future pls contact our agency if any irregular supply.
                                For mettur gas agency.
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                                  A
                                  Aunil kumar
                                  from Delhi, Delhi
                                  Jan 29, 2010
                                  Resolved
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                                  Resolved

                                  Respected Sir,

                                  I live in patna (Bihar) , i have taken connection of your franchise SUBH CHANDANI GAS AGENCY,B.M DAS ROAD , patna- 800004.His service is very bad, he books gas after 15 days of last delivery, and after that he tkes 20 to 25 days more time for the delivery of the gas.His venders and other staffs selling gas in the open market to hotels and retaurants, The agency is do nothing on complaints.His argument is shortage of gas and less supply from the company.
                                  But the service of other agencies of the city is good. Sir, I hope u understand our problem , and take some strict action against this agency.

                                  Thanks
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  I live in THANJAVUR, TAMILNADU, I have taken connection of your ARAVIND GAS AGENCY, THANJAVUR CONSUMER NO 7053. His service is very bad, he books gas after 25 days of last delivery, and after that he tAkes 15 to 20 days more time for the delivery of the gas. The agency is do nothing on complaints.His argument is shortage of gas and less supply from the company and also tell the same word area service managner mr. govi.
                                  But the service of other agencies of the city is good. Sir, I hope u understand our problem, and take some strict action against this agency
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                                    P
                                    PRANAV SHANKAR KUMAR
                                    from Mumbai, Maharashtra
                                    Jan 29, 2010
                                    Resolved
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                                    Resolved

                                    Dear Sir

                                    Myself consumer no M-18267, SV NO - 686503,. I was in ranchi and my gas agency was Bihar State Food Supply Corporation,till september2009. In October i was transferred to Bhagalpur Bihar and my serving gas station is MADHU GAS ENTERPRISES , TILKAMANJHI, BHAGALPUR, where i submitted my transfer voucher received from ranchi , and after i month after verification , i was told by
                                    MADHU GAS ENTERPRISES , TILKAMANJHI, BHAGALPUR that your TV has been confirmed and you come on 24 th to collect your Cyllinder and Regulator. when i go to collect the same on 24th jan , i was told that we have no regulator and cyllinder for
                                    you, and they do not know when they will supply, and when i said its not good you are harrsing me, then they misbeheaved with me, and when i got the Area sales manager MR. SN Mishra, he also told me the same and when i asked about the solution he cut the phone. Ans same day i got cyllinder from market paying 600 Rs.
                                    There are total corruption prevailing over there. I therefore request you to kindly look into the matter and early resolution of the problem
                                    Aug 14, 2020
                                    Complaint marked as Resolved 

                                    LPG Gas Cylinder(Indian Oil & Gas) — not supplied cyllinder

                                    I am a LPG Indane customer with Babar Pur gas Services, Delhi and my consumer Number is 2191. I have booked for a refile last week, I did not get my refile from Indane (Indian Oil Corporation) dealer. SIR, Till date, the same is not delivered to me. When I went to the agency to enquire about it, the staff had used filthy language against me.
                                    Agency Add. C -3/4 gali no. 03 Babarpur Ext. Kabir Nagar Delhi-110094 tel no[protected] toll free no 12060

                                    My Add. HNo= E- 163 East babarpur Krishna goli no 04 Shahdara Delhi - 110032
                                    Ii am naved frm gaya City of bihar, i am not getting lpg on time thats why i am facing lots of problems, when i consult with agency hena interprizes they told that shortage of lpg is in the ageny but lots of vendor do black marketing.so plz go through my queries.thanking you.

                                    Indane LPG, IOC. — Non availability

                                    I booked for a refilled cylinder of LPG through Internet (i.e, through tomogas.com) oround 12.08.2009. But my distributer is yet to delevered the same to me. When I will get the same?

                                    My Consumer No is- T4100
                                    Distributer: M/s Baghajatin Gas Service. Kolkata
                                    Sir/Madam,

                                    I booked for a refilled cylinder of LPG over phone on 02.02.2010 morning and my booking No.confirmed over phone is 03 (i.e, through[protected] . But till date we have not received the same. My consumer No. is 20092 of M/s Jathin Gas Service. How long we have to wait for the same?

                                    Regards,

                                    Thomas Samuel
                                    sir

                                    i booed for a riffe cylinder lpg on ph[protected] morning and my booking is confermed.
                                    But till date we have no received.

                                    my consumer no -PL 21452 of parul gas service.
                                    we have to wait for the same.


                                    Thanks & Regards,

                                    Ram swaroop
                                    [protected]

                                    Indane, Indian Oil Corp Ltd — Gas regulator blasted

                                    Gas regulator provided by Indane blasted and then major gas leak, which could cause serious threat to many life.
                                    dear sir,
                                    I booked a refill cylinder 01-12-12, but till date no cylinder was delivered when i went to the distributor he replied me saying that it takes time it is 37 days since i booked and when i called the complaint cell they wont answer any calls.
                                    name - Arvind Prasad
                                    mob. -[protected]
                                    distributor agency - Madhu gas cylinder agency.
                                    SIR,
                                    I HAVE LOST MY BOOK.SOMEONE ELSE MIGHT BE USING IT . MY GAS AGENCY MADHU GAS-BHAGALPUR IS NOT REJESTRING MY COMPLAIN.I DON'T REMEMBER MY CONSUMER NO. BUT I AM GIVING TMEM ALL MY PROOFS BUT THEY ARE JUST IGNORIG.PLEASE DO SOMTHING.
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                                      J
                                      Jatinder Nath Bhatia
                                      from Allahabad, Uttar Pradesh
                                      Jan 29, 2010
                                      Resolved
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                                      Resolved

                                      I had booked Indane Gas (Booking No. 4870) with Golden Gas, Palam Vihar, Gurgaon on 12 Jan 2010 and still waiting for supply. Not even getting their Tel. No. to complain and remind.. This is happening since the last four years when I transferred my conection from Delhi to Gurgaon. My consumer No. is GD/8065. Prompt attention is requested.
                                      Aug 14, 2020
                                      Complaint marked as Resolved 

                                      IOC Indane — gas connection delayed for one year

                                      Dear Sir

                                      I applied a gas connection in an INDANE distributor Nethaji Agency in Nedumangad, Trivandrum district, Kerala state on 25.1.2008 . My registration number is 10495. Already one year has elapsed .
                                      So far gas connection has not released to me. I feel it is a negation of the governmental policy that the new connections should be released within 6 months. When I can my gas connection. expect speedy action.

                                      Sathyabhama
                                      Sir,
                                      our Dealer M/s. Madhavi gas agency, shaikpet Telephones are not working since for the past 25 days, but even though we have booked the refil through online on 21.03.2011 vide our booking serial number, 22, as on till date we are trying through telephone but no one is lifting the phones. could you please solve this our details are furning hereunder:
                                      gas consumer number: 24386
                                      gas consumer name: g. rajkumar
                                      gas consumer's contact No. [protected]
                                      Sir,
                                      I'm an Indane customer for the past 36 years.
                                      I got my connection transferred from M.M. Gas, Perambalur (Consumer No. 36395) to Lalgudi and I got my termination voucher (No. [protected]) after surrendering Gas cylinders and regulator on 23.04.2011. I approached M/s Kalyani Gas, Lalgudi on 25.04.2011. I was informed that online confirmation has not been received by them. I contacted M.M Gas, Perambalur to confirm online registration about my termination from them and i was informed that the confirmation was posted online on 27.04.2011. I again approached Kalyani Gas, Lalgudi for gas connection and was informed that they are unable to access the site due to some technical reasons (i.e., some problem in the modem connected to their computer). Hope you may not expect me to express my difficulty to be without gas connection.
                                      2 years back, I was allowed to take my cylinder and regulator with me to the new station and only transfer vouchers were issued which was convenient. Due to the latest procedure, I'm unable to get the connection early.
                                      I think, the system of online registration and confirmation has been introduced for easy and quick transaction whereas, in my case its getting delayed. Hope the concerned agency may please be directed to give connection based on the termination voucher issued from the previous dealer.
                                      Consumer name : B. Viswanathan
                                      Contact no. :[protected]
                                      I am a custome of indane gas through Devganga associates Bangalore. My consumer no 44085. I suffers every month for bookiing & delivery of gas filling. the associate have very high grade & it does not cooprate any time any problem also booking & gas filling.
                                      It`s devely is not late but very very late.
                                      pls, Do something.
                                      Hussain.M
                                      no, 1, 7th E cross, vinayaka nagar Bangalore- 560026
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                                        R
                                        Rabish
                                        from Mumbai, Maharashtra
                                        Jan 29, 2010
                                        Resolved
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                                        Resolved

                                        My cooking gas distributor is M/s Capt. Rakesh Gas Service, Mathura, Uttar Pradesh. Consumer number - 15370. I have read the articles about the RTI activist Mr. Garg, who has got reply from oil companies that there is no waiting period of 21 days for booking of gas cylinder. However, my gas distributor still insists that he will not book cylinder until completion of 21 days. Worse, this distributor takes into consideration the 21 days from the date of delivery (leave alone the date of billing) of the cylinder to the house. Still worse, they take more than 15 days to deliver a cylinder from the date of booking after giving repeated reminder. In December 2009, I booked the cylinder on December 8, 2009 and till December 26, 2009 there was no planning from the distributor to supply the cylinder. After that I went to godown and collected the cylinder. And again in January 2010, I booked the cylinder on January 20, 2010 and still I have not received the cylinder. I request the appropriate authorities to look into such matters and advice gas companies to properly monitor and issue guidelines and also to initiate strict action on such gas agencies.
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
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