Indian Oil Corporation [IOC] Complaints & Reviews

I had booked for refilling of Indane LPG with M/s Rich Flames ( Indane Distributors) 3E, 67, NIT, Faridabad, Haryana on 2nd January 2010 vide booking No 9747 but they have not supplied it till now.

They never pick up the phone , one has to go personally for booking and further enquiries. Since last 5 days they are saying " you will get your LPG cylender today" but we are still waiting for the same.

I wish to draw attention of the concerned authorities of Indane Gas to look into the matter and check the records of above dealer.

Ravindra singh
Consumer No. 12290 - Indane Gas
3059, Sainik Colony Part 2, Sector 49, Faridabad.
[protected]

My self and My aged parents (only two members) having separate ration cards. They are residing in a village near Udumalpet and My self and spouse and 2 kids residing near Erode. I have my own Gas connection. Now I decided to get a new connection to my parents in favour of my father's name or mother's name. But gas agency replied that there is no provision to issue new connection to senior citizens who are attaining the age of 60 years. I don't know either it is in a legal procedure or their (gas agencies) own code.
Please let me know how to get the new connection for aged parents who are going to cross their retirement life.

I have been trying to contact Guru Kripa Gas Agency, Vyapar Kendra, Sushant Lok, Gurgaon for booking of Gas Cylinder, but they never respond (pick up) the phone (Nos.[protected], 2571200). Finally, I forwarded SMS on 10th Jan 2010 regarding booking, but there was no confirmation from the Gas Agency. Till date I have not received the Gas.

Highly dissatified with the Agency's response for the last two years.

Dear Sir
My Indane Gas agency name is Yadav Gas Agency, Delhi Road, Meerut and my connection no. is Y-11733 issue in the name of my elder sister Dr. Rekha Tyagi. Our coupan book is lost and I request to Gas agency to issue a new book. But three months passed and the new book has not been issued yet. The desired documents are submitted by me,but the agency owner is seems not interested to issue the coupan book and misbehave with me and also said that after four or five months he can tried to issue the coupan book and will supply the gas. Hence, i am bound to purchase the gas from open market. This is the harrasment of consumer by the gas agency.

sim/mam
i am am indane gas agency's consumer of DEEPGANGA GAS AGENCY AHIYANA NAGAR PATNA-800025.i have registered for delivary of LPG on 2nd january.17 days have passed and i have still not recieved the cylinder.last time also the same thing happened.you can easily buy a gas from them/vendors by paying rs 100 extra i.e. in BLACK.no one is hearing about our complaints.the old man sitting at the counter does not know how to talk with the cuostmers...he just says i am not responsible for anything...
please look into the matter as fast as you can...
saurabh kumar
[protected]

We are using IOC's LPG cylinder for home use . our custermer number is 13211 and distributors code is 3590797, Annai cauvery gas agency, pallipalayam, Erode. We have booked the cylinder on 30.12.2009 and our previous cylinder delivery date is 30.11.2009. So far we have not received the cylinder. This deliberate delay of cylinder supply is happening very often in our area. The delivery man refused to supply cylinder in time. I would like to bring this matter in this complaint forum. Kindly consider this and make the public to feel comfort in using IOC LPG gas without any delay.

my consuner no. gt2466 at the ganganand indian service r.k collage road madhubani bihar. i had collected of the gas 1/12/09 and now i wanted clylender refil again dated 13/1/10 but agency staff is not issue of the refil clylender and not satisfied of the my problem. then i counslted area sales manager mr. chatargi contact no. [protected] he told me you collected the gas 14/1/10 but he is not message past to the agency then i sent to sms sales manager the above mentions mobile no. my question is why delay of the after 30 days the gas refil, as per your ioc coustmer rules thanks

Consumer No,12646,
Name of Agency:M/s Divya gas Agency,TKM C P.O,Kollam ,Kerala-691005

I have booked for refill cylinder of Indane on 21st Dec.09, through IVRS. The booking number is I 504. But ,till date I didnt get my refill cylinder. While I contacted the gas agency office today,for knowing the position of my booking, they told me that no booking was done against my consumer no. Kindly note at this juncture that, lot of similar complaints are hearing against this agency like this.

I requesr you to kindly look into this matter and solve my hardship.

Dr.Shafi.K A

Dear sir/Madam,
I am living in Shahabad. As a basic need I have applied for a new LPG connection at Shahabad Dealer. I have recieved intimation from Indian oil corporation Ltd for new connection and my booking number was [protected] Dated[protected]. I was contacted local dealer for more than 15 times within 2 months. After that dealer was blacklisted by M/s. IOCL and his dealership was withdrawn. Now as on today sicne then, no body has been issued with new connection and refilling is being carried by dealer from Chittapur Dist:Gulbarga nearby shahabad. We have enquired with Chittapur dealer for new connection. As told by them, they don't have the authority to issue new connections to the Shahabad residents. Please look into the matter and request you for earliest solution for me and Shahabad residents.

Thanking you and remain,
Yours sincerely,
Mahantesh Hiresomannavar
JSQ 52/2, 9th cross road,
Alstom township,
Shahabad-585229
Dist: Gulbarga
Karnataka

M/S BINAPANI INDANE,COLLEGE CHOWK,p.o.PATNAGARH,dist.BALANGIR,ORISSA,767025

Distributor's Code:89020036
Date of last delivery of filledin tank: 30NOV2009
Date of last booking for filledin cylinder: 26DEC 2009
Satus of Delivery: Playing mischief. Not yet given delivery of filledin tank.This is a regular feature with Sri Dingar Nag(local Distributor).Between the above cited dated he has already sold out three truckload of filledin cylinders.

I have noticed a couple of times, that the attendants filling petrol divert you attention from the meter & while you turn to speak to them, the other guy filling the petrol, does something where the meter suddenly shows done for the said amount.

I had asked for Rs.1000/- of normal petrol, & was attentively watching the meter till it touched 600/-, then another guy started showing asking me if I was going to pay by card or cash, I looked at him for a split sec, & then turned back & found to my astonishment, the meter was showing Rs.1000/-!!
I asked them that how can can it turn to 1000/- when it took almost 2-3 mins to come till 600/-, but htey said it is done & since the meter was showing 1000/-, there was nothing I could further argue about.
I fill pertrol when my tank shows quarter filled, & after 1000/- worth pf petrol (approx 20 ltrs), it shows full tank, that day, it did not show full, but only 3/4th filled, hence my doubts were reconfirmed.
I went & got pertol filled next time round when my tank was again showing quarter filled, & this time, though the guys came again to divert my attn, refused to move my eyes from the meter, this time, my tanke showed full!!

I would request you to please look into the matter & take action as this petrol pump is cheating big time & efveryone out there is equally involved.

I am Sandeep Srivastava a resident of Dr. Subba Rao ' Lane Shastri colony KATNI (M.P.). My Consumer no is 7162 and the name of distributing center is The Central Railway Employees Co-operative Credit Society Ltd.(Gas Services) Marketing Complex, New Katni Junction, Katni. They often neither attend the telephone nor give the booking no and even not supply cylinders. At this time I have booked for Gas-Cylinder on[protected] and registration no. given to me is 2046 , but Gas has not supplied even after a monthg as their Gas-Vendors have been habitual to supply the gas at premium-rate. When I have reminded of my booking date to one of his staff attending the Phone , he assured me to provide cylinder in two days . But again after two days when I again contacted , he made the same excuse and said that they have short of Vendors . There must be going some thing wrong... So you are requested to look in to this matter immediately. My MBL No. are &[protected],[protected].[protected], [protected] & Land Line[protected]

my cno- is7426. our gas agency is badami gas agency situtated at
pandeypur varanasi. this gas agency make a rule for booking after delevery 21 day they booked second gas and after booking 20 to 25
days they deliver gas with 4 to 5 complains. it is very rediculus and very painful for us. we are service holder it is not possile to pursue 4 to 5 times in months for gas cylinder. my cylinder is booked on 06.01.2010 cash memo no 7362 also i have complied for delevery but still now we not find any responce.
please look the matter. this problem is same for other customer.
kindly look the matter positively.

My consumer no.7362 and I am a resident of SAI KUNJ B2A/31 DAULATPUR PANDEYPUR VARANASI my cell no is
[protected]) M/s BADAMI GAS AGENCY PANDEYPUR (Indane Gas) is the distributor for my connection. When ever I have been trying to contact the said agency the phone remains busy and many time they have a endless hold. I have been trying for more than 10days) over phone continously for delevery of the gas cylinder. But am very sorry to bring to your notice that there is no response from them. , the gas has been booked on 06/01/2010 Every time I have to face this problem for delevery of gas cylinder.maximum times they take more than 20 days for delevery without 3 to 4complains they can't cosidor.it is verypainful for us. Some time i measured the cylinder at my own measurement and found the gas short in 3kg to 5kg in each cylinder.

Kindly look into the matter and ask the distributor to set his system either by fax or e-mail, and have some acknoledgement system to overcome this situation.

I am holding a Mobile Number [protected] (Post paid Manikjor scheme),Account Number[protected].Normally I do not use the mobile phone .However paying bill regularly through e-banking through your website.In the month of December,2009 I had paid twice the bill amount and I thought the same would be adjusted in the next bill and I will not require to pay any amount.However this time I find that usage charge amount surprisingly is 96 Rs. and the bill amount is Rs.99.00.Therefore I rerquest to kindly look into it and advice.The details of the bill is as follows:

The last bInvoice Number[protected],Invoice Date 10/01/2010,Payment Due Date 25/01/2010,Billing Period 01/12/2009 to 31/12/2009.


Regds.

अमिताभ बंद्योपाध्याय /Amitava Bandyopadhyay
दुरभाष:[protected], मोबाइल -[protected].
ई-मेल : [protected]@iocl.co.in
[protected]@rediffmail.com
[protected]@gmail.com

Dear Sir,
We are having LPG Gas Connection having Consumer No-10299. with AAR DEE GAS SERVICE Bangala Bazar Jail Road Lucknow.After booking of LPG Gas the gas Cylinder is delivered after the Expiry of 14 Days of Booking Date the date on the Cash memo is however given the same date as of the Booking. It is therfor not clear whether there is a short Supply of LPG Gas or the Distributor is Playing Mischief in Supplying of LPG Gas after two Week of booking date.
You may kindly Clarify on the above.
Thanking You,
Kuldip Raj Anand

sir ,
iam a Ioc consumer and my gas delivarying agency is Nataraj gas agency , new yehlenka town , bangalore , my reg no 37576, name Ragunath pk ,

normaly i used to see that some else is booking my gas cylender and taking it , ie they are not delivaring at my home and selling it .
due this problem I used monitor the booking now they are doing the problem for booking also , like even the 21 days are finished still they will not book the cylenders .
I have booked the cylender on 18 dec 09 and they cut the bill on 24th december and delivary boy done delivary after 3 days that is 27 december 09.,even though distance is 8km away .

on 15 th january at 1455 hrs I want to book the cylleder but one Mr Srinath who is booking agent at nataraj agency is denaying my right to booking and telling me that I can only book after the 20 th of the january .
if we made a compliants then they will tell that we are not doing the home delivary to your area , even we are paying 30 to 50 rs as tips to delivay boy .
other wise they will make to cry by not giving the cylinder for weeks togother etc

so , iam humbly requsting you to look into my problem and due to this complaint he should not make some more typical problem for me.

thanking you sir

sir
My consumer no: is 8760. I booked for lpg filled cylinder at KAMALA AGENCIES,Bharanikkavu,kollam district,kerala state.on 22/11/2009 and got token no 4718 from their office.And yet now I have not received my LPG booked cylinder. I phoned so many times, even I personally went to Agency twice and requested them to supply me the same. I have no other alternative to use other fuel. The distributor's phone no. is always busy and when get connected the only reply is NO STOCK,Those who have booked after me have already received the cylinder that clearly shows the misuse of booking facility you have kindly offered to consumers.Two days before I complained to the district officer ,kollam over phone....but in vain.
This distributor is supplying domestic cooking gas to Comercial purposes like sweet shops, hotels, catering etc without bookings also.I am a retired employee from ONGC,and this connection was issued to me by my company which now gave me this much grief now.In these circumstances I request your kind attention to take necessary action to get me urgent service and care.
Thanking you
Yours faithfully
(sd)

Sir,
I am a consumer of Indane Gas and my dealer is Rai Gas agency, Manisha Market Sahapura, Bhopal. I have to undergo hardship as no gas cylinder is delivered at my home and I have to travel 8 kms for it. Even no discount is being offered to me as per rules. Also telephonic booking is not being accepted which is causing further hardship.
Please look into the matter and help in resolving the matter at the earliest.

Regards

Pothi Ram Lodhi

Ref. (Indian Oil) - Consumer No.1837 (transferred from Roop Gas Agency)
Verma Gas Agency,
F-6, Pal Market,
Mandavali, Delhi

This is being to your kind notice that my LPG Indane connection consumer No.1837 in the name of Ajit Kumar Shukla (A.K. Shukla) residence of 199-A&B Gazipur, DDA Flats, Delhi-110096 with Verma Gas Agency, F-6 Pal Market Mandawali, Delhi has been disactivate because of 6 month gap in last booking i.e. 27th of June 2009. As that time I was out of station for official training original papers since 23 years old have not found.

Therefore, you are requested to please instruct to above said agency to activate my LPG Indane connection consumer No.1837 and issue me duplicate paper for my record . At an earliest so that avoid unnecessary problem to collect the LPG Cylinder.

Thanking you for your kind co-operation.

Regards,


Encl:
Address I.D. proof copy
Receipt of Consumer No.1837(Roop Gas Agency)
for reference later which has transferred to
Verma Gas Agency, Mandawali, Delhi.


Sd/-
A.K. Shukla
Sr.Media Exeuctive,
Indian Express Newspapers

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