Indian Oil Corporation [IOC] Complaints & Reviews

Delay of Issue 2nd Cylindar
Dear Sir,

I am mahendra nath panday from Basti [U.P] my Indian Gas Dealer "Singhal gas service" Panday bazar purani basti Basti [U.P]Dis-code No[protected] regarding issue of 2nd Cylindar till now I am not receiving any Indian GAs 2nd Cylinder due his delay & Blocked, why because they are not receiving my request letter since 2008. He is told you are in quee so no need to any request letter for 2nd cylindar, but he never take my letter I am request to him my son age is 2 Years and also I am non locla please consider my request.

My Consumer No.Indian Gas - 14294

I wold request to you ask again & again please consider my above request & issue the 2nd Cylindar immediately

with regards

Mahendra nath panday
Mob.No.[protected]
Haveli khas bside of Janta petrol pump
Basti [U.P] Pin 272002

hissing sound after opening the valve with odour of cooking gas . SUNSHINE GAS AGENCY chandigarh
is not receiving the phone call.want immediate replacement of the cylinder.attention appropriate authority.
gas no 13220 gas leakage on[protected] but till date nobady listen. when v call they say cylinder may be change 1 or 2 hr but this story repeat 3 days .if any mis happening gone own who will be responsible
vandna singh
[protected]

hello, i have a connection of indane gas with connection no __________ from last approx _____ years. but now when we booked the cylender then agency person told us that this connection already running with any other person. i don't know how it is happen. I want to know that wthout my id proof and address proof the agency person how issued new gas copy to other person.

How to get process of ownership change indian gas connection ?// can you help me???...

LPG Cylinder — Leakage

I wish to state that I have registered my complaint for leakage on 02.09.2007 with your authorised distributor M/s Mohanil Gas Service IIT Gate, New Delhi. i have been making regular complainnts since then but no action has been taken.

Please note that my Consumer No. is 36936.

You are requested to take early action in this regard.

LPG Cylinder — Leakage of gas

customer No. 41589
Address 165 Arihant Nagar Punjabi Bagh
phone No. 25228329
cash Memo/ Bill no. 3861
date 08/11/2008
order nO. 3861

Indane LPG — Leakge of cylinders

The concern is that the most of the cylinders supplied are found to be suffering from minor to major leakage. The person carrying these cylinders opens the cap put his thumb on the nozzle for a while, removes it and tries to assure that there is no leakage. I wonder such a BIG company do not design/provide a small (ballooning) instrument to check the leakage in cylinders.

Another height is that your dealer in Kurukshetra (Haryana) does not provide
any emergency phone number which could be informed/contacted in case of any eventuality.

Indane LPG — Leakage of Gas

My Customer ID for Indane LPG is 'RM-1092'. I have made online booking for the supply of LPG on 14.08.2009, the same has been delivered on 18.08.2009. It is to inform that there is leakage of gas from the delivered LPG even if the cylinder is sealed. It is therefore, requested that the same may please be replaced with new one.

BHARTI GAS SERVICE/LPG GAS — NON DELIVERY OF CYLINDER

I HAVE BOOKED ON 21.09.2009 THERE REFERENCE NUMBER7610 BUT TILL DATE I HAVE NOT GOT DELIVERY FROM THEM WHENEVER I ENQUIRY THEY SAY IT WILL COME TOMORROW

LPG — Leakage of LPG cylinder

The LPG cylinder has huge gas exit when the regulator is removed. Complaint to the dealer has not yielded any result for abt 24 hours.

DEAR SIR

I HAVE RECD ONE INDANE LPG GAS CYLINDER 2-3 DAYS BACK SINCE THEN IT IS REGULARLY HAPPENING OF LEAKAGE AND SMELLING.

MY ADDRESS IS C-66, NEW RANJIT NAGAR, 1 ST FLOOR, NEAR WATER TANK NEW DELHI-110 008.
MY GAS CYLINDER CONNECTION NO IS 28365
MY GAS DISTRIBUTOR IS M/S FLAME CENTRE, PATELNAGAR, NEW DELHI-110008

PLEASE SOLVE MY PROBLEM IMMEDIATELY

REGARDS

RAMANAND KUMAR

MOBILE NO[protected]

Hi Shaiju,

I am facing the same Problem with resp[ect to my new LPG Connection from Sri Rama Gas Agency .

I have lodged a Complaint in IOC Customer Support site, and the status is " In Process' for the last 1 month .

Can you suggest me a way out of this problem.

Thanks
Samrat

Hi,

I have applied for a gas connection with Indane on 23/08/08 which i' have not received as yet. I have applied for this connection with Sri Rama Agencies, Ramamurthy nagar, Bangalore 16. the Sl no. 192666 Wl no 3209, The agency insist us on buying a Gas stove along with the connection( otherwise they would not give us a connection) despite the fact that we have an brand new, modern, imported cooking range with oven inclusive. I have heard the people who are opting for second connection are forced to buy a pressure cooker. Why is a Company such as Indane adopting such cheap marketing techniques. Can you please help us attain the connection with out have to bribe or involving ourselves into such cheap marketing drain holes...This was my story[protected] ... which still remains…..

There was no action what so ever except for few calls to convince me. I never got this connection now I have moved (transfer to) to Chennai (2 months back). The money I paid for Indian oil 2yrs back is gain for them and never delivered the goods.

My number now is [protected] if someone wants to do another round of calls to convince me.

Regards

Shaiju Balagopal
[protected]

Indane / Gas Connection — panic in renovation of old connection

i ensure to you this is very paneful experience to renovation of old connection
because the agencie gives a new pipe fitting and other assessories related to new connection sell a huge amount of money some custmer don't pursase but agengies gives to pessurely and you don't need bul you have to purchase thriugh the agencey so please take neccessary action to agency and gives satisfaction to the custmer

Indane Gas service — Gas agency phone -

I am a customer to the gas agancy
Dwarka Indane Mr.Gajraj Soni K-1/4 Palam Matiyala Road, Rajapuri, Sector-5, Dwarka, New Delhi-110059. Phone number[protected] . For the last ten days i have been trying to contact them for booking my gas but i am not getting their number.

Madhu Sharma

Indane Gas — Non receipt of Gas in proper timings

We are residing in Prakash Nagar, Tirunindravur. We booked for gas on 24th of november 2009 in Sri Srinivasa Gas Agencies, Tirunindravur and our booking no. is 15121. But we have not recevied any cylinder up to date and i made a call today ie on 05.12.09 they are telling, since no stock of cylinders they are not in a position to supply the cylinders to the customers. 3 to 4 days delays are accepted and for the past 6months there is no proper receipt of cylinders, without a delay of even 20 days and also there reponse level is also so high. Each and every time we are facing the same problem. Aslo if we are booking after 21days they ae asking us to book the cylinder after 30 days. Kindly look into this matter seriously and do the needful to the public.

Have a connection with consumer No 17998 with M/s Vedi Gas Agencies, Cylender booked on 24-01-11 but not deliver but I visited the place I found that the Vedi Gas Agency, Kartal Nagar, Delhi-110053, It was told by booking agencies that the cylender will be deliver by a day or two but after repeated follow up cylender is not delivered and not received my phone.
Please take action on this issu

i want to complain that your gas agency at nautanwa M/s nautanwa gas service maharajganj up has stopped home delivery to us. now this time we are going at godown at 3am in morning for gas cylinder .is this right?why they are doing like this. plz do some thing because we are having lots of probleme due to this.
wasim khan,
nautanwa mahrajganj, up.
[protected]

I request you to say that, it is very pathetic situation now to GAS booking and receiving of GAS cylinder on time in Correct weight. I, ravi verma subscribed with M/s SAHAJ ENTERPRISES, GALI NO -3, GOVINDPURI, KALKAJI-19 from last 10 years. It is difficult to write mental harassment but its very horrble situation while booking the GAS due to NOT pickingup the phone by customer care executive, if picked up not responding in good manner, If gas has been booked finaly, the GAS cylinder has not to be delivered on time and if delivered never found GAS in correct weight. At last, I am mentioning complain againt GAS Theft and no proper response from GAS agency incharge / Manager. I have already complained to agency manager regarding theft of GAS but no any action found against the vendor and they advised to receive GAS after correcting the weight but there no weighing scale available with vendor.

Really it is very pathetic and difficult situation to find the solution. The most irritating act is that not pickingup phone by helpdesk attendents and not taking positive response by them for any complain.

Again you are requested to care on this situation and do the clean acation agints the THEFT OF LPG GAS which was booked and paid full of money by we customer.

regards

Ravi Verma
[protected]

lindane — gas cylinder not providing in time

Myself Ravinder kumar having indane gas connetion with consumer id 1993
i had booked complaint for refilling of cylinder on date 16 jan 2011and after 27 days passed on date 13 feb 2011, attendant has came to my residence and found no body was there. After thet 4 or 5 times telephonically talk or even personaly met at office but no remedial action has been taken till date.
So requested for n/a please.

Thanks and regards.
Ravinder kumar
# 310 sec-21
Panchkula
[protected]

lindane — Gas Cylinder is not providing

Indane gas agency is not supplying me gas cylinder from six months, whereas I have registered my gas cylinder, I have service voucher, service book (gas book), I have done everything to get my gas cylinder but they are not giving me the gas.

Indane domestic cooking gas — gas leakage

On 12/10/2009 when stove is lit for cooking at 7pm we smelt gas leakage.As usual precaution told by our distributor we removed the regulator and put soap oil on the nostle and found bubbles coming. It was the indication of leakage of gas.Immediately contacted em ergency number 22263898 ., the number given by our distributor.We were informed that some person will attend between 6 am -7am in the next morning i.e., on 13/10/2009 But nobody turned up till 6.30 in the morning.Again I contacted and I was informed that the person will attend within 30 minutes Again I contacted at 8 am and till 8.30 am nobody has turned up.I have informed I am using onlyr one cylinder and the other is empty.
I have no alternate cooking media and I am forced to sit starving .Moreover leakage of gas is a life and death problem.Knowing.verywell the fact the distributor is lethargic and not caring the crux of the problem

Indane Gas — Misuse of Gas cylinder

Sir/Madam,
I have Indane Gas Consumer No.69151 under the jurisdiction of KK Enterprises, Ulsoor. Astonishingly, as per the message dated 26/11/2011in my mobile which I noticed today (i.e. 29/11/2011) that refilling has been booked vide reference No.273199, cash memo No.15946 generated on 26/11/2011. As per the message dated 28/11/2011, cylinder has been delivered. The above has taken place without my consent, but against my mobile number. The matter may please be verified accordingly.

Today I have made refill booking to my consumer No.69151 vide reference No.274735.

INDANE Gas Agency - VERY poor Service — INDANE Gas Agency - VERY poor Service

Hi,

this is anantha raj. my customer id is 26700, at padma gas agency, broadway, chennai, Tamilnadu.

i cancelled my card, trf to non indane service area. i sent a courier (the professional courier, Vide POD No. MAA[protected] on 18.10.2007 and the same was delivered to this agency on 19.10.2007.

but they say as till now (22.10.2007 at 17:15hrs) no such courier is received. the courier service shows me the proof of delivery as delivered.

why such nonsense accures in gas services
i surrendered the cylinders and requlators and all required documents on 09.10.2007. i have no other gas connection or no chance of getting kerocene / fuel for cooking. should we all dine at hotels all times? can you pls tell me what kind of service is this?

they don't even pick up the phone ringing when not busy. they are chatting only. i checked this several times being in their office / infront of theme called their numbers from my mobile. they just looked the ringing phone and ignored to take.

VERY POOR SERVICE.

regards,

ananth
[protected]

Indane LPG — POOR CUSTOMER SERVICE

I AM A CUSOTMER OF INDANE LPG ENROLLED TO M/S RAVI ENTERPRISES, KAKADEO KANPUR. MY CONSUMER NO. IS 44121. I TRIED TO BOOK FOR LPG REFILL OVER PHONE NO. [protected] ON 21/11/2007. MR. KATIYAR ASKED ME THAT BOOKING IS POSSIBLE ONLY AFTER PERSONAL VISIT WITH COUPAN BOOK ISSUED BY THEM.I WAS HELPLESS AND SOUGHT FOR HALF DAY LEAVE FROM MY OFFICE AND VISITED THERE WITH COUPAN BOOKLET THEN MR. KATIYAR NOTED LPG REFILL FOR 28/11/2007 (EXPECTED REFILLED LPG DELIVERY DATE ).
THUS THIS TIME THERE WAS NO WAY ON THAT DAY TO FOLLOW HIS INSTRUCTION BUT IN FUTURE YOU ARE HUMBLY REQUESTED TO INSTRUCT THEM THAT THEY SHOULD MAKE BOOKING OF LPG OVER PHNONE AND COUPAN MAY BE COLLECTED AT THE TIME OF DELIVERY.

SIr,
I have one LPG (INDANE) connection with MADHU GAS AGENCY located at kondli (delhi).
I have been trying to get my empty cylinder filled for for past 10 days.They do not pick up telephone even when the bell rings or put the receiver aside for the whole day.

You are requested to please look in to the matter.

Indane LPG Gas — LPG GAS Refilling

SIr,
I have one LPG (INDANE) connection with KSCF located at Hebbal(Bangalore).
I have been trying to get my empty cylinder filled for for past 6 days.They do not pick up telephone even when the bell rings or put the receiver aside for the whole day.when ever i call the number i will get the message the the phone is busy.
Numbers are[protected] and[protected] please check.

Indane LPG Gas — problem in refilling in cylinder

Dear sir
i am a consumer of parul gas service and my consumer no. is 21353, main problem no response in phone by agency i have booked refilling cylinder before 10 days but no response by the agency. agency phone no asnwer or busyall the time.
please solve my problem.

please stop large scale of black marketing in NTPC KAHALGAON ,BHAGALPUR ( BIHAR),YOU CAN ALSO ENQUIRE.

Indane Gas — Not attending customers call

Hi,

Whenever i need to book a cylinder, i am calling atleast 3 to 4 days continuously to get a line. This month i am trying for last one week still the number is saying it is busy. Last time when i went there to book, i have seen the receiver is kept outside the phone to avoid any phone calls.

This particular Indane GAS agency i am mentioning is in K.R.Puram (in old madras road).

Please take some action on this.

Thanks & Regards,
K. Kannan.

indian oil gas (indane) — cooking gas..poor service

i am the customer of indian oil gas from the past 19years...in the name of mr.Rk gupta gas no.16108a. i have my gas connection from tapeshwari gas service,mall road kanpur. the service is very poor..they sell the cylinders in black and they cut the call without listening the full talk, they even tok badly when we go to them. mr.jagat pal who books the cylinders uses abusive language. they bring the cylinders after a month from the date of booking. and sometimes they dont even pick up the phone when we call..
i kindly request you to take some strict action against this...
your's kindly
R.K. GUPTA

Indane LPG Gas — SHORTAGE OF GAS IN CYLINDER

plz do something abt the gas being stolen from the cylinder,let me know any process by which i can teach lesson to these agency dealer,any superior authority which can help me out in this plz contact me on [protected]/ or let me know on my mail===[protected]@hotmail.com /

I had booked a gas cylinder from the gas agency of PARUL GAS AGENCY located at Burari in the name of Puran Singh, consumer no. 0156873 on January 19, 2008.

your deliveryman Mr. Jaggu delivered a gas cylinder on January 25, 2008. which had a shortage of 5 K.G. gas than the scheduled weight

I have contacted the gas agency and the deliveryman Mr. Jaggu several times. But they are not paying attention to my problem.

Dear ,

My self panna lal i am living in mohan garden uttam nagar . My indian gas connecation no RF8453 my agent raj Flame . he is not teken my booking .

regards,
panna lal

Refilling of Indane gas — Delay in supply and non attending phone calls for booking

The Indane gas cylinder supplier located at BTM Layout, Bangalore, Karnataka, is in the habbit of not attending calls for booking refilled gas cyclinders. Now a days the mails send for refilling cylinders are used to be bounced back.

LPG Gas — inferior / poor SERVICE

DEAR SIR,

JWALA GAS AGENCY JWALA GAS AGENCY
60 feet road, pul perlhad pur, New Delhi - 110044.
ph # 26361440.

I HAVING A GAS CONNECTION OF BHARAT GAS. I HAVE BOOKED
MY GAS CYLINDER ON 20.01.08 THROUGH MY GAS AGENCY
JWALA GAS AGENCY , PUL PERLHAD PUR NEW DELHI - 110044.
PH NO. 26361440. BUT TILL DATE I DONT HAVE RECD GAS CYLINDER.
JWALA GAS AGENCY IS SUPPLYING SYLINDER TO HOTELS, SHOPS
IN HUGE RATES.

I THINK LICENSE OF JWALA GAS AGENCY SHOULD BE CANCELED AS THEY ARE UNABLE TO PROVIDE CYLINDER TO THE CUSTOMER IN TIME BECASE THERY ARE EARNING BLACK MONEY FROM SHOPKEEPERS AND HOTELS ETC.

PLS HELP ME .

MY 2ND CYLINDER CAN BE EMPTIED AT ANY TIME AND I HAVE TO NO OPTION TO SLEEP WITHOUT EATING AND COOKING.

Indane LPG Gas — DELAYING FOR BOOKING REGULAR SUPPLIES

Dear sir,
I am one of the consumer for Indane Lpg Gas by using domestic purpose cylinders alloted by Indane as per the terms and conditions.My consumer/customer number is 25478. My indane Domestic Gas Customer Card No. is TNSO 2028333. My supplier is Sri Maha Ganapathy Gas Service (INDANE DISTRIBUTORS), Holy Complex, Ground floor, 43-A-2, FCI Road, Ganapathy, Coimbatore-641006. They had appointed some girls to receive the booking calls and they have been instructed to take a booking only after 25 days from date of last delivery made by them.
In this matter, I want to indicate you that my family is a Joint Family having 7 members including 4 females and overall 2senior citizens more than 78 years old . We are using the supplied LPG gas only for cooking and not any other purposes. For this purpose itself we are consuming 2 cylinders per month. In this position my supplier indicates that booking for cylinder will be made only after 25 days from the date last delivery made. But after booking they are taking 15 to 20 days to deliver the booked cylinder. So I am in trouble for nearly 40 to 45 days, and on the otherside there is no supply of kerosene oil for my Ration Card.
Also, last month they indicated to bring the Ration Card for Verification and I produced in Person and they marked in their computer and booked for cylinder and I had received the same. But on 6th of March 2008 I made a phone call and requested to book for cylinder, they instructed me to bring the Ration Card for Verification. I said that verification is completed and booking and issues made on the last month itself. Even though they indicated to come in person with the Ration Card. It looks they are trying to make delay in booking and issue of cylinders.
I am suffering a lot due to these problems and I am in need to mark a complaint to you to take necessary actions.
Thanking you,
V.RAJENDRAN
D.No.85, Third street,
Ganapathy Pudur,
Ganapathy post,
Coimbatore-641006.

Indane LPG Gas — dbc clylender

my indane gas consumer no is 11079.i have the connection at gupta gas agencies nadrai gate kasganj. (etah). i demand DBC, but the gas agent did not give DBC cylinder. he says that DBC is not open at this time i[censored] give me 1500/-Rs, , i give u another cylender. my contect no is [protected]

I am a customer of indane with customer no 1468 and have been registed with Gruhalakshmi Enterprises, Jeedimetla, Hyderabad. I am trying to book the gas since friday[protected], but no one pick ups the phone/ it is always busy / they agree to book the gas but after taking all the details the delivey is not being made.

IOC officials are requested to give an ear to this complaint or lose the goodwill and business.

Ravikanth,
Chintal,
Jeedimetla - 500054

I had booked for a cylinder on 26.04.2008 . Its more than 25 days and have not yet received the cylinder. Till date I made more than 10 calls to
Mr.Rakesh Ratnakar,
Raj Gas Service, Bharat Gas Distributor
355, Jokhan Bagh
City: Jhansi
District: Jhansi
State: UTTAR PRADESH
(nearest service provider) and reminded them for going myself to the agency. Its of no use when ever I make a call or went to the office, I get the answer "It will be delivered to you by today evening or tomorrow morning" but surprise it is not delivered

refilling order-51 dtd 26.04.2008

Dear Sir,
My self Maya Shankar i am living in Katwariya Sarai. My Indian gas connection no M-39658 my agent Mohinal Gas Servis IIT Gate.
I have booked second cylinder before 46 Days but no response by the agency.

Indane LPG Gas — Unproffessional laungage by the Booking Person

My complaint against Brundavan Gas Agency, BHEL is that i have booked gas on[protected] against my customer no. 32437. At that time they informed me that the delivery will be with in 10days. Today i called for status, the person is telling that it will take another 5 days and the way is talking to the customer is very mannersless and rudly. He is blaming the customer that he is going to cencel the booking. Is the to handle the custoner and why this big companies are hiring this type of people?

Please do the needful.

R. Rama Krishna

Indane Gas — customer complaint not received

Hi,
Being a Indane Gas user I am harassing a lot by one of it's agency name (Roop Gas Agency). Neither it hears cosumer complaint nor responding anyone properly. Kindly check all of its details. Phone nos. given by them are also not working or they never giving any response on those numbers.

Please do the needful.

Regards,
Binaya

No action taken for booking of gas
I am Surender sharma, residents of X-354, Mangolpuri New delhi - 83, and gas Agency :- Kitchan Flame, Cycle Mkt, Block – B, Mangolpuri. Delhi. having gas connection under Bharat. My consumer No. is 7037. For quite some time the Agency not provided services properly. They have not attended phone or not provided gas in times. We have lot of problems from this. Kindly, suitable action may be taken against the said company and give them necessary instructions.
Thanking you
[protected]

Personal — Non-Delivery of Gas since 25 days

Respected Sir,
I had booked the gas cylinder on Monday 20th July 08 at 9.30am.
109031 is my Con.no.
Excitive person said i will get it in 2 days time, then i was regularly in touch with Bharat Gas who claims DELIVERY OF CYLINDER IN HRS. But sir till now i havent recived the gas cylinder.
Please help me out in this matter & see to it that due to some people in the office, The name of Bharat Gas is geting down the drain.

I am also facing same problem from last 7 to 8 months; for booking I have to try 2 to 3 days on phone to get response from there side. The Booking center is Gauri Enterprises, Palam (Dwarka), New Delhi.

Customer Services — status of reservation/delivery

I had reserved a berth ON 27/08/08 in AC3 BY MADRAS EXP.TR.NO.2976, FROM JAIPUR TO I TARSI FOR 24/10/08, in name of RISHI KURAPA, MALE, 29, DUE LINK FAILURE COULD NOTE PNR NO/TR.NO. Rs.913/- debited to my a/c. pl intimate status of res.&del.--

Indane Gas — customer service is very bad

SEVEN WONDERFUL PLACE IS ALREADY AVILABLE IN INDIA, , , , EIGHT WODERFUL IS THE
SRI PERIYANAYAKI AMMAN INDANE GAS SERVICE-IN TIRUPUR-IN TAMILNADU-INDIA, , , , ,

EIGHT WONDERFUL"VERY VERY BAD &WORST SERVICE IN THE WORLD""""""""

PLS CHANGE ALL STAFF IN ABOVE CONCERN

indane -lpg — not attending the customers phone calls

not attending the consumers phone calls and no prompt services from alwal, secunderabad, spruthi agencies

Dear Sir,

We have booked for a cylinder on 30.08.2008. Its more than 17 days and have not yet received the cylinder. Till date I made more than 3-4 calls to the shree Basaveshwara gas agency, Yelahanka, Bangalore (nearest service provider) and reminded them. I called on 10th September, i was told that the cylinder will be delivered in 3 days, till now we have not got the cylidner. Now we are desparetly trying their phone nos all 3 lines are continuous engaged.

Our customer no- 23124

Please look into this matter and do needful immediatley.

Thanks and regards

Suajtha
Mob [protected]

LPG Gas — highly poor service of gas agency

No response from Radha Govind Gas Service, 9/171 Kailash Nagar Delhi.
It is just impossible to contact No. 22075114 & 2273323 as these number remains always busy mobile no. [protected] provide by the Manager Mr. Ravinder is always out of reach of contact.
I have to go personally to the gas service about 15 KM from my residence each time to book the gas. This time, response is till awaited even after the gas was booked thrice on the first week of october, 07.10.2008 and again on 13.10.2008 on telephone number 1260.

Complaint was also done earlier through E-Mail but no improvement in service waiting for your response .
Waiting for your response and action against the Gas Service for not providing the proper service to the consumer.

Saroj Bala
C-12/215, Yamuna Vihar,
Delhi
Tel. No.[protected]
Mob. No. [protected]

Indane LPG Gas — refilling of Indane LPG gas

I was booked for filling of
LPG gas at at Neul, Navi Mumbai, vide AI4635, now 15 days passed & there is no responce from the gas agency. I was daily chasing the case but no positive feed back.

You are requested to look in to the matter.


Shyamsundar Kaskar

INDANE-GAS — not attending calls

sir, Iam a customer of geepee gas papanasam customer no 3033
many times theyare not attending calls
sometime irresponsible answer.some times they told
you can refill cyclinder after one month registration, delivery after tendays may I KNOW WHAT IS THE RULE TO GET CYCLINDER
thank you
best regards
s.p.m.mansoor

Indane LPG Gas — Not getting the Delivery of Gas

Dear Sir/Madam,

I had request to deliver of Gas on 05th Dec’08, after so many reminders the dealer ( Dwarka Indane Service Code No –[protected] is neither delivering the Cylinder nor giving any reason.

I request you kindly take the necessary action on the same. I am facing lots of the problem due to the same.

Regards
Rajendra Pandey
CC # 11035
E-316, DDA Flats, Pocket -3, Bindapur,
New Delhi -110059
Tel –[protected]

Poor/bad customer service in supplying Indane LPG gas — Very poor customer service

I having ndane gas connection (no.15849) at Kapil Gas Agency Ambala Cantt(Haryana). I have seen that there cutomer service is very very poor.The staff as well as owner do not care at all for the customer and beahve like a dictator and in un-professional manner. They have only two landline numbers for public contact which most of the time ar either not working or with an enaged/busy tone. To talk to them or book your cylinder, it hell of a job and very much time consuming. You are very lucky if you suceed in contacting them in 4-5 times dialing. Even today, their main phone no.[protected] for the customers is not working causing unnecessary hardship to the customers.

Leakage in cylinders due to poor maintenace and old & cut warsals is very common feature and playing with safety of the customers. I am surprised about sleeping attitude of Indane company to whom earlier also I apprised the position and nothing happened so far and I have not got any reply from Indane officials so far.
They book the cylinders after 21-25 days, which may be acceptable but then take further 15-20 days in deliverying the cylinder(i.e total period in delivery of gas is about40- 50 days.
Please look in to the matter personnaly and arrest this deteriorating service of the Kapil Agency, Ambala Cantt.

The intimation of the action taken in this regard will be highly appreciated

Indane Gas agent — Poor customer service

I am trying to book cylinder lst one week but either phone is not attended or the lines are always busy. Mobile bookng is also switch off. They don't supply even after cylinder booking on Indane 24 hr booking no. 1260.

Poor customer service.

LPG - Indane Gas — Poor customer service

I Mr. Prasanta Kumar Mondal bearing double cylinder from Indane gas; My Consumer No. is 03950 & my supplier name is M/S Cnatonment Gas Supplier (code is[protected]. I am really soryy to see very work ethics of the people there. We are often harrashed with ther services. I understand some time there will be short in supplies. But I have booked my requirement on 24th January 2009. When I went for booking they took note on white paper and didnot even gave me the required number of booking saying they would give it to us next day. every day after that I tried to get it but till today, i.e. 4th February 2009 we were unable to get the booking number. Neither pick up phones nor if my family goes can get it. Every day there is an excuse.

It seems to just get the number I need take my annual leave from my office to go every day just to get a number. Again I repeat it is not supply but the service. Attitude and behaviour of the people is very disapointing. I would like to request the following concesrn to think about continuing there relatrionship with the agency.

Thanx for taking care of it at the earliest.

Prasanta Kumar Mondal

LPG Gas — late delivery

Dear sir
i am in baroda i have connection of shree ram gas service alkapuri baroda, whem i am calling at 31-01-09 for book my gas cilinder he can book then after after 12 days no body can dilverrd cilinder at home when call again then dilcerd cilinder and send me recipt as on date 05-02-09 so guide when i am again call say to her but no one can give answer me again when i am book my new cilinder agency say after 21 day

Indane LPG Gas — Very Late Delivery and Less weight

This is not the first time I am facing the problem, its the story for every time from S.N.P. Enterprises 8, Aravali Shoping Center, Alaknanda, New Delhi -110 019. They always told to deliver within 4-5 days but do the same even in 10-15 days, Gas Cylinder always less in weight, their delivery men never carry the weighing machine which they have to carry. This time i booked the Cylinder on 02.02.09 by visit personaly their shop, even after visiting three times after 02.02.09 for request to deliver the same till today its not been done. Today morning I again visited their shop and they promised me to deliver it today for sure. But this is not the way and its not the complaint only form my side whenever i visited their shop I always found 2-3 persons in the shop who having the same problem and harassment from this Agency. Please take some strict action against them and also let me know for the same.

My Consumer No.10402 Address R Z 1/13, Street No.4, Tuglakabad Ext. New Delhi 110 019
Anshu Kumar S/o Sh. S.D. Aggarwal. Mob.[protected].

Indian Gas Complaint — Defective Cylinder & Bad Response

I am using Indian gas LPG connection from a long time. As usual when I want to connect a new refilled cylinder, Regulator supplied is not fitting at all. I thought may be regulator fault- when I checked the same on old one it set perfectly. I complained to emergency number 1260(as it was after office Hours).
There is no response even after 12 hours we had to stop cooking and eat outside.Even in morning at 9am I
have complained personally at our gas refilling agency Saieesh Entp. at Malkajgiri Hyderabad. I have rechecked again at 10.30 they said they have already given instructions but none came to attend till 1.30pm. after checking he confirmed defective cylinder and needs to replace.But as there is no stock they
cant say when he will replace.
I am worried if this is the way they attend to a problem, then what is the use of all this emergency numbers,
what will be the fate if there is a leakage or some dangerous situations.
All the staff working in this agency are not attentive neither they work nor their telephones work, this is a worst worst agency.
The height of their service is the numbers printed on the receipts are either switched off or not working.

LPG Gas of Indane — defective online refill booking

Sir,
I am registered with Golf Green Gas Service, Kolkata (Consumer No. 4801) who insist on online refill booking which does not operate satisfactorily. Every time they cannot see my booking done through net and subsequently I have to physically visit the agent's office to book a refill cylinder manually. Moreover the agent's office landline[protected] never answers any queries due to which I have to visit their office personally to get my complaints redressed! Being a working lady, it is not possible to manually book refill each month. You are requested to take up this matter with your distributor for an early solution.

Yours faithfully

R.R.Chakravarty

Indane LPG Gas — correction

I am Amalesh Chakravarty I had complain about Very Poor Response of Indane Dealer, in my previous complain dealer code will be 99192089 insted of 99132089.

Please correct from your end.

Thanking you,

Amalesh Chakravarty

Indane Gas — Poor service indane gas

Dear sir,

My gas R.NO.9257 gas distributor sree dwarkamayee gas agency near purna market durga temple visakhapatnam.

sir booking date 20.04.09 presently not delivered.Every month same problem sir please retify the problem. vvvvvvvvvvvvvvvvvery poor service sir.

LPG Gas — poor customer service

I like to draw your attention to the fact that LOKNATH GAS, the distributor in our locality renders no customer service at all.I am the consumer the registration no 608837 is the victim of its poor service for so long.It makes rules of gas booking as per its sweetwill. I wonder who gave it the authority to play with its customers.Being the parent organisation you can not remain the silent spectator to the harassment of your customer by a distributor.Hope you will take drastic steps so that ihe distributor does not dare to ignore the calls of the customer .

Indane LPG Gas — Leakage

I was delivered a cylinder today(30.6.2009). This cylinder is leaking and could cause serious problems. I am not getting any response from the Emergency Leakage Complaints telephone numbers: 24102782 &v 2410 8394. This is a very sorry state of affairs. The cylinder is also short weighted by 4 kgs.This has been regularly happenning. What is the solution??

Sorry the number was 2410 2762

Indane Cooking Gas — NON-DELIVERY OF COOCKING GAS

Sir,
despite several complains of non-delivery of cooking gas after booking on 02 July 2009 and again on 16 & 17 July 2009 the distributor has not yet delivered. It is learnt that the booked gas has been diverted to black market for undue profit .

Yours' faithfully,
Prabhakara Satapathy
Consumer No. 16087
Noble Indane, 797 Janpath, Sahid Nagar, Bhubaneswar, Orissa,

IN JUNAGARH NAC the supply of LPG was verry poor the all staff on duty all timr mis beave to all costmer &told extra money to door service &told u cant give pocket money so ur lpg was not send by our staff &somany problem creat hire in our area BLACK MARKETING OF LPG WAS YERY STRONG HIRE ONE CILENDER [protected]@550TO600 PL SEND ONE SQARD &VERRRYFY SURPEISE LY THEN THE MATER WILL COME OUT HOW THEY DO BLACK MARKETING THE RREAL CONSUMER NOT GET ONE CELINDER BUT IN HOTEL OR THELA U GET AT TIME 4TO 5TANK OF FULL TANK ANY TIME THERE IS NO BAR FOR HOTEL &THELA KINDY ENQURE THE MATTER &TAKE NESSERY ACTION AGAINST LANKESWARY GAS JUNAGARH DIST KALAHANDI ORISSA 766014
THIS IS FOR UR KIND INFORMATION &TAKE NESSERY ACTION
THANKING UUUUUUUUUUUUUUUUUUUUU

Indane LPG Gas — Non availability of regulators for aloting new gas connection

Dear Sir,

I am Murali krishna, i applied for new connection of 5th Aug, 09 in Swati Agencies, 129, V.R.Pillai street, Triplicane, Chennai -5. Here the staff are also not having any information when the regulators will come and when they will allot new gas connection. Could you please do the needed. I badly needed gas connection very urgently.

Thanks & regards,
Murali krishna

N Agarwal — Inordinate delay in Delivery and No Tracking facility

My company sent me a packet bearing number MAA[protected] which has not been delivered till today 08.09.09 and am mot able to track it not even by telephoning them.

Indane LPG Services — Non Delivery of LPG at time

Dear Sir,
My consumer ID is 6763 which is registered by the name of my Mother Smt. Shakuntla My Indane LPG supplier is M/s Dushyant Gas Services. I have applied for a refilled cylinder in the first week of September'09 but I am still waiting for the same to be fulfilled. The supplier when called upon for this always assures for delivery after one week. This problem is has been persisting since a long time. After each application we have to wait for at least a week, for the delivery of the LPG cylinders.
Please see to it that my curent problem is solved and that the process of delayed delivery is discontinued.

Yours faithfully,
Sushil Kumar
Ram Nagar
Karnal.

Indane LPG Gas — Poor service ,nonreceipl of booking calls

Con No 1754,A M dash
Distributer Bhubaneswar Gas 3 Jaidev marg bhubaneswar 2,orissa.

Sir
The service of the captioned distributer is extreamly poor.They do not lift the telephone 2430143/2434384 for last seven days.They are telling that they do not care complaint to IOC .This may please be investigated and action may be initiated to terminate delearship,as this attitude is tarnishing the image of IOC.
Your action plan marking copy to the undersigned is highly appreciated
Udit Kumar mishra

Indane LPG Gas — Gas not delivery in proper channel

i am from ballia u.p.. i am suffering from gas problem . my agency say that wait one or two days . but i am not understand the meaning of one or two days. because so many one or two days is leps. i am requested to you that would u please conform that why it is ........................

Dear Sir/Madam,

I had request to deliver of Gas on 14th Oct'09, after so many reminders the dealer ( Om Sai Gas Agency) is neither delivering the Cylinder nor giving any reason.

I request you kindly take the necessary action on the same. I am facing lots of the problem due to the same.

Regards
M.C. Patil
C/o Pratibha Maitre
CC # 2197
Mhalgi Nagar, Hudkeshwar Road,
Nagpur - 25
Tel – [protected]

LPG cylinder of Indane — Not attending phone & short gas supply

Dear Sir,

I have a LPG connection of Indane, Distributor: Jamana Gas Service, 106, Out side Sainyer Gate, Jhansi (UP). My Connection No.21037. I am a labour contractor and for my job I have live out of City. Whenever I tried to book my gas through telephone, no one attends the phone.

I have complained them personally but they are so shameless that all my efforts are in vain. I asked for complaint book, they replied that it is not available.

Secondly the cylinder supplied by them contains low / short gas. My wife complained that the plastic cover id tempered, but they replied that you can receive the cylinder from the godown.

Sir, this is not a problem of single person but every consume is suffering the same troubles. Kindly take it as urgent and oblige us.
Regards,

Sir,

I have a Gas Connection in Guruvayoor Gas Agency in Kodambakkam. They take very long time to deliver the gas and we doubt whether the gas is sold in grey market by the delivery boys for a higher price. The persons who book on a normal basis do not get them on time. This month it has been 25 days since I have booked the gas and the same has not been delivered.

Despite several instructions to deliver the gas on-time and to collect the money from my sister staying in the back house, they try to find some faulty reasons for non-delivery. Moreover, to get them on the phone is like a Himalayan victory.

With couple working, in the present scenario, you need to upgrade the level of service by on-line booking, checking of the status of booking, delivery after 7.00 p.m. or on week-ends. These things would be highly appreciable. Moreover, you need to appoint persons with ethic who are not easily drawn by little corruptions.

We cannot spend time only for this every month. Hope you will look into and would appreciate a proper reply from your end.

Thanking you,
C.Kannan

LPG — No one pick's up phone

Hello Sir,

This is regarding the poor customer service at Shri Ram gas service.
Since last two days, I have been making calls to Shri Ram gas service(a Manikbaug pune), but their phones are going busy else never pick the call , This is not the first time, its is happening. It is their regular feature. The customer service agents can be seen busy attending their personal call everytime you visit the branch. They are least bothered to listen to you. That is why most the time you call there, their phones are engaged. Either they put the receiver down or just keep the phone busy with their personal calls. Even they are not polite in their tones.Kindly, look into the matter and do the needful as soon as possible.

Waiting for the confirmation of the mail and action taken on your dealer...else need to go beyond your customer care.

Regards,
Kapil

Indane LPG Gas — DBC cylinder

my indane gas consumer no is 01483.i have the connection at Kherad gas Agency. i demand DBC, but the gas agent did not give DBC cylinder. he says that DBC is not open at this time. my contect no is [protected]

my indane gas consumer no is 01483.i have the connection at Kherad gas agencies Deoili Rod Jhazpur. (etah). i demand DBC, but the gas agent did not give DBC cylinder. he says that DBC is not open at this time . my contect no is [protected]

Indane Gas — Undesirable service

Dear Sir,

I want to complain about undesirable service from LPG distributor ‘Ashadeep Gas Services’ at 28, D.P.Sasmal Road CIT Market Kolkata 700033.
The distributor has only one telephone and it is always busy. It is impossible to get the number for service. I tried for 3 days (at least 50-60 times) but was unsuccessful to book a gas refill. I had to go personally on 23.12.2009 for booking and had to listen unfriendly comments.
I got the refill on 1.1.2010 but the gas was leaking. I tried your helpline for complain (155233 & [protected]) but none attended though the phone was ringing. I tried on the telephone of my distributor to request for change of the cylinder but failed. Again I went personally to file complain. A mechanic came in the evening and advised it will be OK with use and told it will not be replaced. I wrote to the distributor and kept the cylinder outside all the night. The cylinder was replaced next day (5.1.2010) again with some unwanted comments.
Please take necessary measures so that a senior citizen aged over 70 years like me may get a safe and easy service from the distributor.

Thanking you
Yours truly,

Deba Prasad Saha
1/39, Ashoknagar
Tollygunge Kolkata
700040
Consumer NO. AD/9372
Ph No.[protected]

Indane LPG Gas — non supply of lpg cylinder

i have booked gas for home delivery on 24.11.2009 but till on 7.01.2010 gas is not supplied by deeler of raigarh chattisgarh my cosumer no is 20286

Indane LPG Gas — NEW CONNECTION

DEAR SIR/MAM,

I AM CURRENTLY WORKING WITH TITAN INDUSTERIES ROORKEE , I AM TRING TO GAIN A GAS NEW CONNECTION FROM ONE YEAR & BOOK A CONNECTION IN MAY'2009 AT RAGHU GAS AGENCY ROORKEE ,BUT NOBODY IS CLEARING ME THAT WHEN THEY WILL PROVIDE ME CONNECTION, MANYTIMES I TALKED TO SERVICE PROVIDER.

PLZ DO NEEDFUL


REGARDS

NAVEEN KUMAR GARG
[protected]

Dwarka Indane Services — Late distribution of cylinders

I have a gas connection with Dwarka Indane Services, K- 1/4, Rajapuri, Sector 5 Dwarka, New Delhi - 59, Dist Code[protected].( Tel Nos.[protected],[protected]. My customer ID is 12294.My tel no/ mob nos are [protected], [protected]. I had bookrd the gas cylinder on 30th of Dec 2009, and have not recd it as yet today being 19th Jan 2010. I must have contacted them at a dozen times and the reply is the same - that it will be put tomorrow. This is not the first time that this harrassment has taken place.Once in every two -three months this situation arises. I would be grateful if this complaint is looked into urgently.The gas cylinder is a very essential commodity of everyday use and such lapses in its delivery causes havoc in the house. I am a very senior retired army officer/ a senior citizen and it is difficult for me to personally go to the indane office everytime such a situation arises.

Thanking you
Maj Gen NB Singh

Indane LPG Gas — Refilling very late.

I had book Lpg gas in Bokaro steel city, near Ram mandir on 8/01/2010 till date 27/01/2010 I do not get cylinder on giving several time request. They give very casual reply.

Indane Gas LPG — late delivery of lpg

i akshaya lal gupta is a consumer of indane lpg with vikas gas agency VARANASI my consumer no. is v 14468 i booked gas over phone on 22.1.2010 but till date the agency could not deliver the lpg this for every time minimum 10 15 days late delivery by the agency i complain it via e mail to mr vipin yadav via e mail but no response from their end to da i try to contact over his mobile ten to 12 times but he could not attend the phone to whom i complain pl tell me and forword my complain to respective officers I WILL BE VERY THANK FULL TO U PLEASE

Sir
The service of the captioned distributer is extreamly poor.They do not lift the telephone 24501054 every time.Mathura Gas service, Mathura They are telling that they do not care complaint to IOC .This may please be investigated and action may be initiated to terminate delearship, as this attitude is tarnishing the image of IOC.
Your action plan marking copy to the undersigned is highly appreciated
Manoj kaushik

Indane LPG — Unreliable Cylinder Booking Service

I am consure of Indance gas, consumer number 81435. LPG provider is Ananth Gas Agency, HAL, Airport Road, 560017 Bangalore.
Eveytime I try to book the gas by phone it comes busy and after 5min a full ring would go but nobody picks up the phone and this happens during their working hours in office. It sometimes takes me days to get somebody on phone. I have to keep on trying for some time 1-2 weeks together to get the LPG cyclinder booked for me.
How can the phone be engaged continuosuly for so much time ? Even if so busy why don't the staff pick the phone when it is ringing.
Could you please look at this porblem, as it creates a lot of distraction and instead of helping , this phone booking creates a lot of problem.
also I have been trying the IVR 1260, even that does not seem to work.
Is there any other IVR available.

Regards
Meenoo

Indane LPG — Non delivery of the cylinder. Poor response from Agency

Hi,

We have a complaint against our nearest Indane LPG Agent - Sree Krishna Agency, Vazhakulam, for non-delivery of the cylinder and poor customer care.
Please note this consumer ID - 2817 and kindly do the needful.

Phone-[protected]

Hi,

I am trying to book my gas cylinder for the last 10 days but i could not. The phone is alwasy busy during working hours, if i call before 9.30 am it is ringing.

My consumer NO is: 74595 and the Agent address is Ananth Gas Agency, HAL, Airport Road, 560017 Bangalore. I tried all their phone numbers[protected], +[protected], +[protected] but no use. Please take necessary action immediatly. Thanks

Regards,
Bashir

We received the cylinder today itself.Complaint was posted just before that.

lpg indane — late delivery

respected sir
This is to bring to your kind notice that I am customer indane ,AMU agency. i booked for refilling on 11.02.10. but Ididnt recieved the delivery till date,
you are humbly requested to direct the person concerned for quick action.
thanking you
my conection no is 6031

Indane Gas — LPG delivery

I am Bilal Rai consumer of Indane gas LPG working with northern R/O Basant lane ND-55.
i am really annoyed with indane gas, i booked my gas on 24feb,2010 and today is 8march,2010 but still i have not received my LPG gas delivery..
i opened there website but its not working specially when trying to click on
this page http://www.iocl.com/Products/Indanegas.aspx
Support
SMS booking for Indane LPG refills at New Delhi & Kochi
LPG Distributors
Emergency Service Cells
Toll-Free Numbers
Customer Service Cells
LPG Incharges
Frequently Asked Questions


i mentioned link to page above where support option is available but not working when you click on them and if they open then numbers mentioned are actually not working...

My agency address is

Prem Nath Motors Ltd
Scindia House,Connaugh Place, New Delhi 110001, Delhi

there number are busy all the time..nothing is happening ..all happening is suffering..
please try to look into the matter ..its very difficult to manage without LPG..please take some serious action against all this..there are so many complaints i don't know whether all complaints heard or not but trust makes me write here..

My details are mentioned below
customer no. E-23336
Bilal Rai
141- A Railway colony
Basant lane
New Delhi-110055
[protected]

ELA Gas Agency — LPG

TO THE,
HONOURABLE MINISTER OF PETROLIUM & GAS
Govt. of India New Delhi

SUBJECT- Having problem in booking and getting delivery

Sir,
WE ARE THE PRESENT CUSTOMER OF ELA GAS AGENCY.

We are facing a major problem in booking as there phone numbers are incorrect for booking. That’s why we have to go for booking in alpha-2 placed agency.
The problem does not stop here, the employees of agency book the cylinder after the 15 days of the last cylinder delivery .which causes a problem.
As They Take The Cylinder Delivery Time About 10-20 Days. Means They Deliver cylinder after 10-20 days from the date of booking.
As for an example we last booked on 24-02-10 but we have not got cylinder till now on 09-02-10.
Even we have gone 2 times more for asking the reason of not delivery but yet they have not delivered.
We request you to take strict actions against them so that consumer can get satisfy.
This problem is not only of mine but also of the 90% consumers.
I hope you will take action soon

NARESH CHAND GUPTA
ADVOCATE
EMAIL- [protected]@yahoo.co.in
CONSUMER NO. -> E-4389
A-20, BITA-1 , GREATER NOIDA
G.B NAGAR., UTTAR PRADESH

Copy for N.A –
(1) Secretary, Petroleum & Natural gas Ministry.
(2) D.M, G.B.Nagar
(3) S.S.P, G.B.Nagar
(4) Ela Gas Agency







Registration No. DPG/N/2010/80021

Indane LPG — poor booking services of lpg gas cylinder

Respected sir/ madam
i would like to mention you that i am using the services of BHARAT GAS & INDANE GAS respectively i am not getting proper services of the both mentioned companies regarding on line bookings of the LPG gas cylinder as dependent of mine could not go every time at the distributor's shop to book a gas cylinder i am frequently use to dial the given nos & also tried the web links of both the companies but nothing happen so please do the need ful

Gas agency/ Indian gas — Late delivery / Less Weight of Cylinder

Dear Sir,

I am a customer with Verma Gas agency at A 60/12 Gali no-9 west vinod nagar, Mandawali, Delhi. My consumer # 22333. I had booked on the 4th of March, till today i did not get the gas. Kindly help me in this regard.
The weight of cylinder 3-4 kg less from it's actual weight always. and hawker not bring weighting machine with him.

Instead of 5 to 6 days it takes two three weeks always. Several times they advise me to re-booking gas. I have noticed that other customers also has similar complaint.


Thanks & Regards
Prashant Raizada

LPG Gas — not given the cash receipt and improper delivery

respected sir/madam,

I am one of the customer of Indane gas(Agent name: Vengateswara gas agency) at salem..tamilnadu.
I am residing at elampillai which is located 20 km apart from the gas agent office.so that they delivered the gas through the sub dealer in elampillai.the sub dealer delivered the gas to the every one by load men as door delivery.But our area load man(chinnathambi)asked the empty cylinder,gas book and
Rs 360 per cylinder before delivering the gas.after getting these,he didn't delivered the gas within one or two days.he delivered the gas after the 30-40 days from the date of booking and he didnot give the cash receipt.But he collected the book,empty cylinder,Rs 360 after 10 days from the data of booking.so that I asked the sub dealer about his poor service and fraud.They said "if you want gas,you just follow him and dont ask anything.we are delivered through load man only".so please take the action about my complaint.

I am a subcriber of IOCL cooking gas, presently registered in DWARKA INDANE SERVICE, RAJAPURI NEW DELHI-59. My customer no is 17481.I reqested for refilled cylinder on 27th FEB 2010 . My request no is 6989. On 20th March i went to the agency personally to remind, as cylinder was not replaced till that day. Till date i have not received refilled cylinder.

Indane Gas Service — Delivery Time approximate 18 days

Dear Sir/Madam,

A am residing in Vijay Nagar, Ghaziabad and having a connection of Inden Gas Service. As usual we book the cylinder every month and receive the gas cylinder after 18days from the date of booking, sometime we go to the agency and collect the cylinder ourselves.

Secondly they are not providing the complete gas in the cylinder and refuse to weight at the time of taking delivery reason is that we use the said gas cylinder only twenty to twenty five days.

Request you to please help in this matter.

Hi,
I am a customer of indane with customer no. 10094 and have been registed with Gruhalakshmi Enterprises, Jeedimetla, Hyderabad. It takes 3-4 days to get connected to the online booking and when connected they say the gas will be delivered within 10 -15 days, but it never comes on time and we have again go personally and remind him to send the gas (This is what is really happening from last 3 times ) . i have seen personally at the office the booking people always keep the receiver phone in engage .
Is this the quality of service we are expected to receive?????????.
So I request the Indane higher authorities to look into the matter and improve the quality of service and check the quality of service with the agencies, otherwise its a BAD... Name to the INDANE itself to not to keep its faith among the customers.

Regards,
Ramesh
HMT Chintal,
Hyderabad-500054

LPG — taking extra charges for refilling gas & very poor services

Respected Sir,
I am belong from distt:- balrampur U.P. sir in our city the gas agency of bharat petroleum whose name is RAPTY GAS AGENCY is taking extra charges for cylinder refilling.
And also doing misbehavior to all custemer.
Please help us
Thanking you

Your's respectful
rahul mishra

Indane Gas — Very poor service and no response on phone

I am not getting refill delivery on time, No response on official tel no.[protected] Either getting bussy all the time or switched off ). It's my observation of last one year as a regular affair not one time issue.
Agency Name : Krishna Gas Agency , Code no 103819.

Indane Gas — delay in refill supply and in attendance of complaint

I have 2 cylinders both empty due the delay in refil supply.Last month my cylinder got over in 20 days before I could get 2nd cylinder filled.I immediately got 1 booked I was told that it can be booked only after 15 days gap. I have spoken to miss Anita The Manager 2 times since saturday on her mobile. On saturday I was told that the gas would be here on sunday morning .no gas nobody attended the phone calls either . Today 9 august I spoke to Anita at 4 pm she said she will get back to me I have been waiting for the gas wallah to come now it is 6 pm still no gas . I am ashamed to say that I am customer of INDANE I am using HP gas of my friend for the last few weeks .
The gas agency is agnihotri gas Godavari complex sector 37 noida

wake up INDANE

Indane LPG Gas — unethical chargeRs 355 per cylinder

sir
my gas diler Raviraj Gass Ageny Charge Me Rs 355 for spot dilevari. and not give us ric. of that amount also spoke aroganty if we ask some question

Indane Gas Service — nos receipt of refill booked on 16 Aug.2010

Indane refill booked first booked through Indanebiz. Cons no 46023 agency Jai Jai Jawan Gas Service. Name is fine But Ex Jawan and Sr Citizen bening harassed. Again Booked on 16 Aug.2010 at 1260, But still not received
Surinder Kumar Sharma 24, Sector-4, Harmony Appts. Dwarka.

my name susmita ghosh .i holding in ur connection of last 1 year . i am stay in hooghly bhadrakali . my delear is bhadrakali doltala . there are most poor service s . i am booked 17.08.2010 . my consumer no 910.
but still now not received the gas . they dont talk to about the customer . thos who respoceble .
pl step now very early as possible.
thanking you sussmita ghosh

sir/ madam,

I WOULD LIKE TO DRAW TO YOUR KIND ATTENTATION TOWARDS NEGLEGENCY OF GAS AGENCY. SIR I AM CONSUMER OF MOHNIL GAS AGENCIES OF SOUTH DELHI NEAR IIT GATE.

I ALWAYS FACING PROBLEM TO BOOKING GAS.

Indane LPG Gas — LPG GAS BOOKING SUSPENDED

My LPG Gas Connection 16470 with Rashmi Gas Agency, Nagpur is suspended, & is not supplying or accept Booking after enquiry he told thst it is suspended by the company, please do the needful

Respected Sir,

My gas no42282, In indane gas, Manavalakurichi, Tirunelvelli Division, Regularly I am facing late supply from the gas distributors M/s. JSR GAS LINK, Manavalakurichi, The staffs honors the supply within two days but not happened, why happened in Indane I don't know i need the solution.


Regards, M.Ayyappan, S/o.S.Muthanantham, Fridaymarket

Indane Gas - Ananth Gas Agencies, HAL Bangalore — Abnormal delay in LPG supplies!

I am a LPG Indane customer with Ananth Gas Agency, Indane Gas Distributors, Near HAL Hospital, Bangalore - 560017 and my consumer Number is 76976. I have booked for a refile on 06.10.2010. Even though it is nearing fifteen days, I did not get my refile from Indane (Indian Oil Corporation) dealer.

LPG Gas — LATE DELIVERY OF GAS

I WOULD LIKE TO INFORM YOU THAT. I AM CUSTOMER OF INDIAN GAS. AND I ALWAYS GET LATE TO GET MY CYLINDER. I HAVE NO GET ANY ANSWER BYE THIS COMPANY IF WE ARE TALKING TO THEM THERE BEHAVIOR TO CUSTOMER IS VERY BAD ...

MY LAST GAS DELIVERY:[protected]
NOW BOOKING DATE :[protected]

BUT DEAR SIR TILL DATE WE DONT HAVE ANY CYLINDER WE ARE MAKING FOOD WITH OUR OTHER FAMILY.... PLEASE CONSIDER MY PROBLAM AND HELP ME .....

THANKS & REGARDS
SANDEEP SINGH THANDI
V.P.O TEHANG
CONSUMER NO :- PGA-2267
MOBILE NO :[protected]

1..registration done on 13/10/2010 under consumer no.624009 delivery not done uptill now i.e.27/10/2010
2..i was told the delivery will be within a week.
3..the above consumer no.has only one LP gas cylinder.

Indane LPG Gas — lpg gas leakage

my home lpg gas is leakage.
my mob no is [protected]
pl send some body for checking

I have booked the LPG cylinder Cust. no. m-2015 on dateed 11.11.2010 in the agency M/S MURAD NAGAR GAS AGENCY. ADD. MURADNAGAR DIST. GHAZIABAD, UP . 201206 I Called them everyday but no response on behalf of agency and saying that delivery will be made within one or two days, but we have not received the same till now. I have been fed-up by placing many complaints. No action has been taken agst my complaint.

Kindly take action agst the responsible staff . Otherwise i have to legal action agst agency.

Thanks,

Mahesh Chand Sharma
[protected]

All Gas Companies — LPG Domestic gas refill use in hotels and shops

sir
South East area k Okhla, shaheen bagh, Abul fazal, shukhdev vihar,Bharat nagar Zakir nagar aur kai ilakon me LPG Domestic gas riffil ko black kiya jata h aur hotels aur shops me use kiya jata h.
jis ki wajha se aam logo ko time se LPG gas nahi mil pata. booking se 15 se 20 dino tk gas aata h.
plz is taraf bhi dhiyaan de.
Dhannewad

Really above comments are true i have also facing the same problem My Customer no is 45443 since more than three years i am associated with indian gas Jeedemetla i have applied for second cylinder but as on date i have not received the same and when ever i am calling to office the phone is busy or not reply properly and their employee attitude also not good. Atleast Indian oil company should take interval audit and visit then only it may change or take necessary action above the employee.

Thanks,
D.Nachiketa
Hyderabad.
Dullapalli Village

I had book Lpg gas in delhi kirti nagar (Agro Indane) Costumer no 28044 on 3/01/201 till date 13/01/2011 I do not get cylinder on giving several time request. They give very casual reply. Today u will get the gas . Please let me now how many days u need to dilliver the gas . waiting for you response [protected]@gmail.com

LPG Cylinder. — not caring customer.

I, Sri Asim Kumar Biswas of 58 A, Santosh Roy Road, Tripti Abasan, Kolkata- 700 008 (Mob No.[protected] having Customer No. FTG 0885 with Gas & Gadgets of Manton Super Market, Shop No. 34 Kolkata- 700 034 called for gas booking from my telephone no.[protected] to said distributor for 12 times at 10-10 am but the distributor concern did not pick up or receive the telephone and resulted which I could not book my gas till yeasterday. It is negligence of services on part of the gas distributor resulted which I have been harassed too much.

Yours faithfully,

Asim Kumar Biswas.

Indane LPG Gas — Supply not done by supplier

I book my cylinder with my consumer no 4877 with Shahi Automobile Gas 18 sadar bazar delhi cantt on 22nd feb 2011 but they reply us for transfer to any other gas agency we are not supplied the gas in your region but why ? they not clear that to us.

so many time they tell us about the transfer but we are not interested in this because in previous we have not face any problem from this supplier.

Any body can give me the proper process for the complain with Indian oil about this issue through mail my id is ([protected]@yahoo.co.in)

Dear Sir

I am staying in Kengeri customer no. 37935 I took my last cylinder on 15/12/2010 and when i book 2 days before they are telling that my cylinder was already distributed and they are telling that they will distribute on 1st of april. They are not giving any receipt nor entering in my book. Kindly enquire about this complain even the girls who attend the phone not responding properly. Please do to my favour.

Indane LPG Gas — LPG Refilling Problem

Dear Sir,
I am a LPG Indane Gas customer with Gopal Gas agency, Yamuna Vihar, Delhi and my consumer number is 1360. I have booked for a refile . They replied that they will Distribute only after the completion of 21 days.I wanted to know that in witch order they harassed the valued customer .

Indane LPG Gas — Not Picking up the phone

We are contiuosly trying to call on[protected] and[protected] as Tej Gas Agency at Vasundra Colony Gopalpura, but they are not picking up our phone, we are trying from last 3-4 days continously and also the delivery of Gas time is also delay by 10-12 day late....after the time limitation (21 Days after booking)....

Dear Sir,

My consumer no. is J-5526. The firm is not providing the facility of Gas Booking (Refill) through telephone. The land line nos are also not attended by the agnecy, most of the times. Whenever I call they said booking time is over, it was on a week day i have called at 12 noon they havn't take my booking said booking time is from 2pm to 4pm. And at theat time their no become unavailable.

The telephone No.s of the firm are[protected]/2690609 and the Kolkata customer care no also stay unavailable always..

Just dial the above numbers and you can know the truth. And after the booking trouble another is delivery trouble the gas is being delivered in 35 days.

Please do something we are in huge problem.

Regards,
Priyanko Ghosh
[protected]

Indane Gas — very much charge

sweata indane gas service siwal khass meerut par gas connection ke rs. 4500 charge le rahe hai.aur connection close rehte hai.my mb.no.[protected]

Indian Oil Corp / Indane Gas — Less gas in cylinders

The gas supplied by IOCL (Indane Gas) is less by 1.5 kg - 2 kg everytime.
The concerned gas agency is Mata Sheetla gas agency, Sector 14, gurgaon.

Customer ID - MT 3237

On complaining we are told that this much aberration is possible.

Thanks
Anurag Dangi
91-[protected]

Dear Mr. Jain,

We are also facing same problem. ILA Gas Agency has been closed overnight. We have been told to visit KASNA Gas Agency which is 30km from Sector 49.

I am unable how they agree to mingle NOIDA and GREATER NOIDA.

In fact we have booked in Aghnotri Gas Agency in Sector 37 but they transfered our paper to ELA and now to KASNA. I am confused what's cooking up there?

Ishwar Singh

Dear Mr. Jain,

I too am facing the same issue. My connection is also with ELA gas agency & i am unable to book the refills.

Can you please share the phone no / website URL where online booking can be done?


Hemant Kapoor

Indian Oil Corp / Indane Gas — contact telephone always busy

I am customer of Agnihotri Gas service in noida - am trying to contact them on all numbers supplied to us - but all are busy for last couple of days. It always happens and it is very frustrating. Have SMSed also regarding booking of gas almost 10 days ago - but have not got the refill.

Request Indian Oil to take action against such dealers - why they can not provide bookings on the internet?

Thansk

B. K. Jain

indian — Telephone no always busy

Dear Sir,

I am very tired to make a call to book my LPG cylinder. It is very difficult job for now these days due to agency no busy. I would like to request you that please book the LPG my consumer no is 28979 it is the name of Mr. Shambhu Nath chaudhary and address is K-70, Jaitpur Extn. - I, Badar pur, New Delhi.

Thanks & Regards.

Chandan Kumar Choubey.

If you don't mind I would like to ask you that to being a customer and facing this ridiculous problem what attitude you aspect from us?