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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Nov 5, 2025
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J
jai prakash
from Patna, Bihar
Aug 10, 2009
Resolved
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Sir
I have registered for gas cylinder(New connection), but even after 2 months of registration they are unable to supply cylinder and forcing for procurement of gas stove from dealea itself, otherwise showing reluctancy to allote new connection and harrishing customer.

dealer name & address :
Mr. Sudhir kumar
SDO road, hajipur
Bihar
Aug 14, 2020
Complaint marked as Resolved 
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    S
    Sabyasachi Satpathy
    from Gurgaon, Haryana
    Aug 10, 2009
    Resolved
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    Resolved

    Poor response from Bijnor Gas Agency, Vira complex, Opp Muncipal office, Bijnor

    Dear Sir,

    I'm a LPG consumer with M/S Bijnor Gas Agency, Bijnor Consumer no is 17287.I had booked the Gas since last month on date 10/07/2009 but till date I have not receivied the Refilled Gas cylinder.When I went to the agency to enquire about it, they again book the consumer no in another slip.

    Everytime we have to go to Agency for Enquiry atleast 10-15 times after cylinder booking after one month booking.This was the very much poor service from Agency but no one give importance about it.Pl request you to give solution.

    Regard

    Satpathy
    Aug 14, 2020
    Complaint marked as Resolved 
    Very much poor service of Indane Gas

    Poor response from Sarenga gas agency, Sankrail, Howrah

    Dear Sir,
    I am a LPG consumer with M/S Sarenga Gas Agency, Sankrail, Howrah and Consumer no is 15561. I had booked the gas since last one month on dated 16.06.2010 but till date I have not received the Refilled cylinder.
    I followed the several time but there are no response from the agency. This is the very much poor service from the Agency but no one give importance about it. So, please request you to give the solution and necessary action about the agency. The connection at the name of Anjana Dey the wife of Ananda Mohan Dey.
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      N
      narasimhulu A
      from Nagar Karnul, Telangana
      Aug 8, 2009
      Resolved
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      without booking gas supply

      Ref:Cust.No.12198.

      Dear sir,

      With out booking the gas, supplyer coming to house showing the bill on my name for delivary the gas,
      same thing was happend lost two months back, i made a call to distributor same thing informed to them,
      in my house i am the only person booking the gas from the connection onwards.after a week or ten days
      when i am booking for gas, they are replying that you...
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      C
      C.P.SINGHANIA
      from Mumbai, Maharashtra
      Aug 8, 2009
      Resolved
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      Resolved

      i am C.P.SINGHANIA . I have purchased a gas connection from Saroj Gas Agency, Near Mohata Wadi, Shreeram Ward, Chandrapur (Phone No[protected],[protected],[protected]. He raised every bills correctly but when i transfered my connection from chandrapur to Century Cement Employee"s Consumer Co-Operative Store ltd Baikunth he made transfer voucher in name of my father Mr.Anand hari Singhania so due to this mistake my gas connection is not transfered till date...


      C.P.Singhania
      [protected]
      IOC No.194439
      SV.NO-[protected] DT-17.04.08
      Aug 14, 2020
      Complaint marked as Resolved 
      Dear Sir/ Ma'am,

      On 20th of August I have transfered a Gas Connection from Gurgaon and my Transfer Subscription Voucher no. is [protected], consumer no is 28355.

      That, my name in the transfer termination voucher no. is [protected] is written as BHASKAR KOLITA and in the new TSV received today is written as BHASKAR KALITA.

      Kindly help so the my surname is written correctly.

      My cell # is [protected].

      With Kind Regards,
      Bhaskar Kolita
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        B
        benoy mishra
        from Katihar, Bihar
        Aug 7, 2009
        Resolved
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        not attending to telephone for booking of gas

        bhubaneshwar gas has 2 landline but one line remains off all the time and both the numbers are not available in the afternoon though working hours is till 5pm.this reduces the effective booking time.perhaps the number of consumers on its role is too much and should be hived off to a different supplier.it has happened that docket no. of booking issued by them has been dishonoured....
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        D
        DEBASISH CHANDA
        from Kolkata, West Bengal
        Aug 6, 2009
        Resolved
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        I made a complaint yesterday vide registration no: 11315 regarding supply of new gas connection by your distributor FUEL CENTRE, Belgharia, Kolkata 700056. Based on my booking, the distributor informed me that I will be provided with new connection. While I told them that I am already having oven and I do not require oven and only require regulator and cylinder, they told that I have to produce the voucher for my oven then they will inspect the oven before providing me the new connection.

        I would therefore request you to let me know whether it is mandatory for a consumer to purchase oven from the distributor and or the distributor will inspect the oven before new connection. For your information, the oven supplied by the distributor may be broken or damaged within few days and I have to purchase a new oven. In that case, what will be the distributor's role ? Whether they will further inspect the oven. So far I know the company's role is seizes for cylinder and regulator and not for the oven.

        I need your clarirfication and advice in this regard as I am pressuring by the distributor indirectly to buy oven from them. This is not the new. This is the practice of this distributor for a long time. I met thrice to the distributor but in vain. I hope that you will inform me through email and or over phone immediately to enable me to take further action in this regard. Your necessary advice to the distributor is solicited.

        Thanks and regards,

        Debasish Chanda
        5/1/3 Jatindas Nagar
        Belgharia, Kolkata 700056
        Mobile :[protected]
        Aug 14, 2020
        Complaint marked as Resolved 
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          A
          ANITHA.K
          from Mumbai, Maharashtra
          Aug 6, 2009
          Resolved
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          I AM ANITHA.K AND MY CONSUMER NUMBER IS 7349.SHANKAR GAS AGENCIES 28/648L COYENCO CENTRE CHEVAYOOR CALICUT IS NOT SUPPLYING GAS CYLINDERS IN TIME.I HAVE BOOKED GAS ON 1/7/2009 AND EVEN AFTER 36 DAYS CYLINDER IS NOT DELIVERED. I AM REQUESTING YOU TO TAKE STEPS IN THIS MATTER IMMEDIATELY.
          Aug 14, 2020
          Complaint marked as Resolved 
          Late Delivery, by distributor, we are totally disturebed, becasue of late delivery
          Late Delivery, by distributor, we are totally disturebed, becasue of late delivery, i booked gas on 17.02.2009 still i am not get the gas

          my gas agency details
          Indane gas agency
          below:Jammu kashmir bank
          Phulwari sharief
          Patna 801505
          SIR,
          Last month, I had booked a cyllinder with M/S Nitin Gas Agency, Yavatmal (Mah)on 23 Feb 2009. My consumer number is 10976. Till date, the same is not delivered to me. When I went to the agency to enquire about it, the staff had used to reply every day the cylinder is being delivered today. I request you to please look into the issue
          SIR,
          Last month[Dt.12-02-09], I had booked a cyllinder with magadh Enterprises, kurjii pool patna 800010. My consumer number is H-4112. Till date, the same is not delivered to me. my waiting no is 169. When I went to the agency to enquire about it they did not give me any information. I request you to please look into the issue.
          late in sending refill in time.
          i booked 2 cylinders under booking no. 392 and 393 with indane gas sainik colony jammu around a week back. booking was in the name of dr.vijay gupta/ and smt santosh gupta address 211/1 chani himmat jammu.
          I AM ROOPCHAND PAL AND MY CONSUMER NUMBER IS 12972.KAMALAKARAN AGENCIES27854090 bADALI GAU SEC 19 NEW DELHI IS NOT SUPPLYING GAS CYLINDERS IN TIME.I HAVE BOOKED GAS ON 28/02/011 AND EVEN AFTER 15 DAYS CYLINDER IS NOT DELIVERED. I AM REQUESTING YOU TO TAKE STEPS IN THIS MATTER IMMEDIATELY.

          ADD. C-154 KADI VIHAR GALI NO.5 NEAR NATHUPURA (BURARI NEW DELHI 110036)
          PH. [protected]
          Dear Sir,

          I am LPG gas consumer, I deal with M/s Spark Indane Gas Agencies, Gondal 360311 District Rajkot, GUJARAT, who is the distributor of my area, My consumer No. 16473. My REGULAR problem since last 2 years is after booking they don't supply the Cylinders and they even book after 23rd day from the last delivery, and more over they forcefully insist to delay that further too by 7-8 days means I cant even get 10 Cylinders per year more over they tricks the bill in such a way that the delivery date actually varies from the date of billing by 5-9 days more such consumers also face the same problem like me I'm just frustrated by the service from the distributor.

          Kindly Entertain my Query as early as possible.

          Prashant Nirmal.

          [protected]@yahoo.com
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            O
            onpbses
            from Bengaluru, Karnataka
            Aug 5, 2009
            Resolved
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            Dear Sir

            I am transfered from Kaiga (Karnataka) to bhubaneswar and now residing at Nayapalli area in Bhubaneswar. On my transfer from Kaiga I had surendered my Indane gas cylinder with regulator at Kaiga and subsequently submited the document for issue of connection under transfer case at Bhubaneswar ( ALKA agency at Unit -2, market building area, Bhubaneswar, orissa.) For last 6 months I am following up with ALKA agency for issue of connection but till date not able to receive the connection. Every time some pleas are maid by the agency for non issue of connection like nonavailability of gas regulator, office stationary etc for which the customer is no way to be harased. Due to non issue of gas cylinder since last 6 months I am facing lots of problem.

            Kindly look into the matter and give necessary instructions to ALKA gas agency to expedite the issue.

            Regards

            OMKAR NATH PADHY
            NAYAPALLI
            BHUBANESWAR
            ORISSA
            Cell - [protected] / [protected]
            Aug 13, 2020
            Complaint marked as Resolved 

            LPG Gas — delay in Connection Transfer

            I have relocated from Delhi to Asansol. I submitted my transfer application with all necessary documents along with the transfer paper from my Delhi Dealer in January 2008. I was informed someone would come for inspection in 7 days and I will get my connection in 10-15 days, however it is almost four months now with no connection yet. However I am surviving in such a situation is another thing. Every time we go to the agency, we are given some more days and nothing happens. Neighbors here as advising to move to HP as Indane services are very poor in Asansol. However, being an Indaine customer for almost 8 years now, I do not want to change. Things were just fine in Delhi, with gas refil coming in almost a day or same day. Here i am told refill cylinder comes only in min 20 days with no exact date which usually goes on to a month. However I feel there is no shortage of Indane Gas here as they are readily available “in black” whenever we want them anywhere between 400-450 Rs. Please look into this matter, I do not want to shift to HP. The customer number given is from my delhi connection as I am yet to receive anything here. Thanks

            Indane Gas — delay in transferring of connection

            i have applied for the transfer of my connection from delhi to jaipur.i had connection from sindhu enterprises dilshad garden in delhi.they gave me termination voucher no.0159571 of dated[protected] which i produced to vikram krishna agency transport nagar jaipur. they said connection will start after varification from delhi. till date varification is not done. it is already more than one month since i applied in jaipur but still i m waiting.does the indane have common network among its dealer to improve its communication rather than sending letter by post and waiting for the reply by the post.this is really tiring when one can easily save time and energy by using e mail or making some databank. can they help me ?

            Indane Gas — Delay in providing connection(IN Transfer Case)

            Sir,

            I am working with MNC and my job is transferable.so i got transfer from Patna to Ranchi.
            Almost 10 days complte but i am still wating for my Gas connection.

            complain against delerar:-
            Oragn Gas Agency, Infront Gopal Complex, Kachri Road, Ranchi
            Jharkhand.

            regards
            vishal
            +91 [protected]

            Indane Gas — Delay in issue of LPG cylender

            Dear Sir,

            I am a consumer of Indane Gas for the last 6 years and transferred the connection from Cohin to Chennai and registered on 04.02.08, with Sri Ma Kripa Gas Agencies, Shop No:11, - A TNHB Coplex, Spartan Nagar, Anna Nagar Western Extention, Chennai - 600101, on 04.02.2008. Card Serial No: TNSO No: 2892287, SV No: 372858. My consumer number with the agency is 20776.

            Last I had booked for Cylinder on 18.01.10 @ 11 p.m. I was told it takes 15 days for delivery, and waited in patience. Till date 09.02.10, it is not delivered. We have been trying to contact the Agency on 4 official telephone lines indicated on Consumer Card[protected], 26563350,[protected] all of which is found continously engaged for the whole working hours every day. I had to then visit the agency on 06.02.10, in person to find the telephone receivers are kept disengaged. None of the staff had any answers to the question I raised for not attending the phone, then they assured me it would be delivered on 08.02.10. I waited again in patience to be dissappointed. All my attempt to call the agency for a follow up failed as the lines were found engaged continously for a whole day, then made a re-visit to the agency on 09.02.10, again to my surprise, I still found the telephone receivers disengaged, on enquiry the delivery boy answered he had not received the bill & instrcution to supply, while the staff conveyed they had issued instrction to delivery boy but he had missplaced the bill. To my suprise I found many other customers arguing helplessly infront of the Agency staff for the same reason as many of these consumers may not be aware of such a forum to register a complaint. I am deeply aggreived to report the ignorant attitude of agency staff, delivery boy and suspect serious malpractices, and hereby humbly request to take stern action against the agency failing which cosumers like me are continued to be harrassed and cheated.

            To add: this is not the first such incidence.

            Sincerely Aswani Kumar
            If you find this gas dealer to be totally helpless, get your connection transferred to a better one. Ask the people around you, about the dealer who gives the best service and get your gas connection to his/agency. This is not only for your convinience, but is also good encouragement for dealers who are working honestly to give proper service. You can get more information about gas transfer here:

            http://welkinizer.com/2010/02/08/can-you-change-your-gas-dealer-if-you-are-fed-u...

            Indane Gas — Delay in gas connection-transfer

            Dear Sir,

            I Transferred my gas connection from gurgaon (haryana state - near by delhi) to chennai. I have submitted all the documents and deposit account to chennai adayar (triloks gas agency) on May 11, 2010. They said that within ten days gas will come.

            Today (may 21,2010) while i was enquiring about gas , they replied that atleas one more week gas connection will take.

            because of non-availability of gas, i am facing so much problem for last 15 days. As i am staying inner circle of PERUNGUDI, i could not get good food.

            please look on that and do the needful.

            Regards
            senthilvel
            cus no: 50397
            Delay in transferring of connection
            I have applied for the transfer of my connection from Calcutta to Visakhapatnam. I had connection from Baawwa gas agency in Fort willam culcutta-21.they gave me termination voucher no.[protected] of dated[protected]
            Which i produced to Tirumala gas agency gajuwaka-125429. they said connection will start after verification from Calcutta. till date verification is over. it is already more than 05 days since I applied in gajuwaka but still i am waiting. Here the local agency still they didn’t received any letter from your side does the Indane have common network among its dealer to improve its communication rather than sending letter by post and waiting for the reply by the post .this is really tiring when one can easily save time and energy by using e mail or making some databank. can they help me ?
            I am also facing the same problem, Hopeless service. Its been 35 days, they are not even answering the phone call. now they are telling we have canceled your booking because you are not there in house when the Cylendar came. Its a Lie.
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              V
              vijay prabhu
              from Mumbai, Maharashtra
              Aug 4, 2009
              Resolved
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              Dear sir / madam,

              I have gas connection with Santosh Gas Agency, Kamdhenu Complex, Ahmedabad & my customer number is : 19769.

              I have not given new refilled bottle request because of low usage. This has put my connection on hold without my notice.

              I would have been given written notice by Gas agency or INDANE for such action.

              My wife has visited INDANE, Ashoka Chamber, Mithakhali Six raod, Ahmedabad on 3/Aug/09 but bare no fruits.

              The message she got that "I have to personally be present" to prove the identity.

              I request to accept my request to restart the connection without my physical presence as agency works from Mon-Fri. It will cost me hell to be physical present to put my case forward.

              I hope for your cooperation and start the connection immediately.

              My mobile :[protected]
              My wife's mobile :[protected]

              anticipating your positive actions without having any further delay.

              Regards,

              Vijay Prabhu
              Aug 14, 2020
              Complaint marked as Resolved 
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                G
                goutam66
                from Pune, Maharashtra
                Aug 4, 2009
                Resolved
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                sir,
                This is to inform you myself Goutam Saha a consumer of your indane gas under the Dealer Name :ROY & DUTTA ENTERPRISE of SODEPUR and My consumer No is CDT 426 avail your online gas booking fecility this month through the phone No [protected] and booked the gas on 12th of july tentatively.They provide me a BOOKING NO:1439 but after elapse of 20 days when i enqured about the matter one Lady customer support executive rudely behaved with me and told me contact with the Dealer.My question is that why for this type of fecility you provide when they are not functioning well instead illbehaved with the customer and harrased the customer?

                pls look into the matter and provide good service to the customer

                Thanking you in anticipation
                Aug 13, 2020
                Complaint marked as Resolved 
                xdbxbxb
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                  J
                  jasbir kaur
                  from New Delhi, Delhi
                  Aug 4, 2009
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                  Sir,
                  my gas cust.no.3395 from Rajouri Garden Gas Service. When ever i ooked my gas on 24 hours
                  booking dail : 1260, my current booking on dated 29-jul-2009. at s.no.1.still no action
                  Please do the needful for early response and instruct to above noted Gas agency for 1260 booking.
                  thanks,
                  Dear Sir,
                  I have booked for LPG Refill on 27th Nov vide ref no.6 against my consumer number 23884, through 1260 . today 30th Nov I contacted the agent but they informed there is no booking against my number, and inform it will take further one week to issue the cylinder. Agent is Associated Trading Company, Old Rohtak Road, Near Kishan Ganj, Delhi.

                  Please do the needful to avoid the difficulties suffuring the consumer.
                  i have booked my gas at 1260 dated 10th march 2010 but till today dated 23rd march 2010 i not received my cylender. my gas agency is raj flame rama park, uttam nagar and consumer no. is RF239
                  I have booked by gas at 1260 on 18th March, 2010 and still I have not received my gas. I don't understand is there any who could pay attention towards this end or just shut the useless 1260 numbers when there is no prompt service.
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                    S
                    sunil lamba
                    from Mumbai, Maharashtra
                    Aug 4, 2009
                    Resolved
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                    Kind Att: All,

                    I would like to inform you that the same problem going on, Last time they will coming in my village and promise to us we are provide the below facility but still same problem, Now what we do Sir, we are totally helpless no body taking care

                    Sir. Plz take hard action against this Agency.


                    Thanks & Regards
                    Sunil K.Lamba
                    [protected]



                    On Thu, Nov 29, 2007 at 4:46 PM, sunil lamba <[protected]@gmail.com> wrote:

                    To Whomsoever It May Concern

                    I am, Sunil Kumar residing at Farrukh Nagar, Gurgaon. I am really sorry to say that am fed up with the service provided by your Agent SHAHID SHYAM SINGH in Farrukh Nagar, Gurgaon.

                    I would like to share some of the problems faced by me for a very long time

                    1. As per the policy of your company the refill time should be 21 Days but he refills in 25 days.

                    2. After receipt of sale he gives the delivery only after 3 days that too only in Go down not door delivery which is a very big problem for us.

                    3. If you want to refill/taking delivery etc for all this the time is only between 8 AM to 9AM, which is not at all fair. Moreover if he go after 9 AM they will not listen to us at all.

                    4. They sell cylinders in black also which ultimately affect our requirement.

                    5. What is the charge for New Connection, here they charge Rs. 3300/-.

                    I request you to kindly look at the following problems faced by me as well as others who are in that particular region. I feel completely helpless and I don't have any other option that's why I am sending this mail.
                    I believe you will take up this matter very seriously and do the needful.

                    My Customer Id no is. 9310282

                    Agency Name:

                    SHAHID SHYAM SINGH
                    Near Bus Stand, Shop No.11
                    Farrukh Nagar
                    Gurgaon (HR)


                    With Best Regards
                    Sunil Kumar
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    Sir,

                    Could you please let me know whether it is mandatory that I have to take new oven from the distributor at the time of new connection. Or I can purchase the same from any where.

                    Regards

                    Ashim Pain
                    may i know what is the charge for transfering from one agency to another agency within local city
                    Dear Sir,

                    I live at Barasat and a customer of Indane Gas. My family member only 2 persons, me and my husband. We have 2 nos of cylinders which were empty on 02.10.09. I booked on 07.09.09, and till now I have not got cylinder. The gas people wrote my number and says: get it tomorrow.

                    In this circumstance, what can I do, please inform.

                    Thanks,

                    Rita Dutta
                    Noapara, Barasat.
                    Dear sir,

                    My consumer number is NG32053 form Nangloi Gas agency, Nangloi, New Delhi on the name of Surya Kumar, the booking date is 21 Oct 2009 and the booking number is13903. Please issue the gas cylinder as early as possible because I am in need of it urgently.

                    Thanks.
                    Dear sir,

                    I have one dout sir some one Gas Agency sales form chennai. this is passable sir.
                    Kindly requesting to you sir.

                    my mail ID : [protected]@gmail.com
                    sir,
                    My name is E.A.Khan consumer nomber is 36311 PanchsheelI Gas Agency Moradabad
                    I would like to inform you that I am facing loot of problem regarding my gas home delivery.
                    I was booked my gas at the date of[protected] but gas is not send by gas agency.It is too
                    late we are wating for our gas.

                    thanking you

                    MY mail id [protected]@gmail.com
                    [protected]
                    sir,
                    I have sand a complant to you my complant num is 46523 but I did not get answer
                    from you. I was booked my gas on the date 17-11-09 but I never get my gas yet now
                    my name is E.A.Khan from moradabad consumer nom is 36311 Panchshell Gas
                    Agency Moradabad. I hope you will help me out.


                    thanking you

                    mail [protected]@gmail.com
                    [protected]
                    Dear Sir,

                    I live at Barasat and a customer of Indane Gas. My family member only 2 persons, me and my husband. We have 2 nos of cylinders which were empty on I booked on 29-11-09, and till now I have not got cylinder. The gas people wrote my number and says: get it tomorrow.

                    In this circumstance, what can I do, please inform.

                    Thanks,

                    raja ram soni
                    Dear Sir

                    M/s Jangjeet enterprises 15 A Faridabad are our suppliers for LPG cylinder, the main problem wd them is that they dont pick up recievers of their telephone no.[protected],[protected] with the result we have to visit thier off for booking
                    On 21st dec i tried to contact them on their above ph no.s several times since i couldnt get their no.s i visited personally n booked my gas against consumer gas no. AF-4142 & they took out the slip in my presence for delivery since i didnt get the gas on 25th dec i again visited reason being i couldnt get them on phone, they informed that the gas must have been delivered by now n also informed that since there software was out of order as such they could nt get the slip out for delivery though the slip was taken out on 21st dec, on my insistance they agree that the slip might hv got misplaced n took out another slip for delivery n they had ear marked wd urgent delivery. on 26th since our cylinder was exaustedwe visited for taking delivery from their off n were told that our booking date is 25th dec n they r yet to deliver bookings for 19th dec wich is contrary to there statment made above.we req u to take imediate action so that the consumer is not affected n the company doesnt looses its reputation under intimation to us.
                    regards
                    S.C Mehra
                    [protected]
                    Dear sir,

                    My consumer number is P25845 form Shakur Pur Gas agency Name Poonam Gas Agency, New Delhi 110034 on the name of Kamla Devi, the booking date is 29 Dec 2009 Please issue the gas cylinder as early as possible because I am in need of it urgently.


                    Thanks & Regards
                    Ajit Kumar
                    [protected]
                    Dear Sir,

                    I live at Gajularamaram Village, Near usha Mullapudi Hospital, Hyderabad. and am a customer of Indane Gas since 2001. Recently we have shifted our house to the above address from KPHB Colony, Hyderabad. Earlier we used to get the delivery of Gas at a Max. of 10 Days. But, now we have shifted this from M/s. Kalpana Enterprises to M/s. Gruha Lakshmi Gas Agencies on 05.01.2010 and booked Gas on 06.01.2010. They assured that it will be given in 7 days. But, since last 5 days I have been calling them and was being told that will deliver today. today... But, Still we have not received the same.

                    In this circumstance, what can I do, please inform.

                    Thanks,

                    S. Raghunath.
                    +91 [protected]
                    +91 [protected].
                    respectable sir,
                    A humble request to u is that u do take action on respective agency
                    SRI VINAYAKA GAS agency
                    rayachoty 516269.
                    KADAPA (dit.)AP.
                    the above said agency finely doing hamberg cheating with the public .For getting one refilled gas cylender we have to wait for 15 to 25 day after booking date . In other case we can get the same one in black for 550rs from there own auto drive with in one day . if we want to have booking gas then we have to wait for them with our empty cylender on the ROAD or in STREET that to we don't get inform when are thay going to come . We have to see when is the auto going to come on road.
                    SO i request u to take any action on this agency
                    dear sir ;
                    I do request u to take action on,

                    SRI VINAYAKA GAS agency
                    rayachoty 516269.
                    KADAPA (dit.)AP.

                    the above said agency is doing cheating with the public .For getting refilled gas cylinder we have to wait for 15 to 25 day after booking date . In other case we can get the same one in black for 550rs from there own auto drive with in one day .They question the public is u r cylinder number same as in u r book then u r able to get one full cylinder . if we want to have booking gas then we have to wait for them with our empty cylinder on the ROAD or in STREET that to we don't get inform when are they going to come . We have to see when is the auto going to come on road.
                    SO i request u to take any action on this agency
                    I live in Pune but Our friend live in Raigarh Mr. Krishan Kant Maheshwari an consumer (No-20045) of Indian Oil LPG Gas, against Gas Distribuer M/s Star Gas Service, Near Gauri Shankar Mandir, Raigarh. as per your present system we have to book gas after 21 days of Previous Gas Delivery but we get the delivery of gas 25 to 30 days after booking. The cummulative days that we have to wait is about 46 to 51 days, Which is too long for the famiely to consume 2 (Two) Cylinder in this period.
                    I went to my nearest INDANE delear at DURGAPUR, BURDWAN, WEST BENGAL, to ask for new connection for my relative who stay in rent in a house.He is a Govt.gazzeted officer of state govt.The delear told him that residental proof will be required, he told that he will give counciler certificate of Durgapur Municipal Corporation, but the delear misbehave with him.My quention is how dear the delear is to misbehave with a customer?You give me suggestion what I have to do? or I think the delar will insist me to do illegal thing for new connection
                    NAME OF DELEAR--KITCHEN MATE
                    KIRTIBAS(NORTH), B-ZONE
                    DURGAPUR-713205
                    WEST BENGAL
                    Phone;[protected], 2564520
                    I hope you will take some action
                    Sir,
                    I, Shri Debal Basu of 306/C B.B.Ganguly St. Kol-12 my Indane gas consumer no-15309, do hereby lodging complaint that I have a single cylinder connection under the jurisdiction of Indane gas outlet 'Kitchen Queen' of P-259 CIT Road, Kolkata-700010 Code No-9911183 but I never received any loaded cylinder from the said outlet as they always tell us that our connection has already expired. At this I have applied for a new double cylinder connection. After some days when my wife went to the shop for feedback, the staff of the said outlet extremely misbehaved and told that we will receive a confirmation letter from the gas company. After that a month or so has elapsed but no letter came. When I try to contact the shop over phone, every time they misbehaved and simply disconnect the line. Being the officer of emergency service like KOLKATA POLICE, I have little time to pursue the matter physically. If you be kind enough to solve my problem and take strong step against the gas outlet, I'll be very much obliged and grateful. Thanking you ...
                    Debal Basu
                    306/C B.B.Ganguly St. Kol-12
                    पूजा गेस वालेने हमेरा नाम उसने अपने नये गेस कनेक्शन पाने वाले का ग्राहक के नाम की यादी रखने का रजिस्टर (वोटिंग) लिस्ट में उसने हमारा नाम नोध नही किया और उनके रजिस्टार में मेरा नाम नोधा कर मुझे नया गेस सनेकशन दिलवा ने की बाबत...


                    महोदय
                    मेने आपके डीलर पूजा गेस एजंसी वालोने मेरा नाम का मेरा नाम धनानि केतनभाई मनशुखाभाई ठिकाना बी-३, प्रभु नगर सोसायटी, रचना सोसायटी के सामने, ऐल, ऐस, रोड, सूरत मेरा फोन नंबर ९९२५९ २१३१६ हे और उनके नये गेस कनेक्शन पाने वाले ग्राहक रजिस्टर (वोटिंग) लिस्ट में मेरा नाम नोंध करने के लिए में खुद मेरा जरुजी डोकुमेंट लेकर गया था लेकिन पूजा गेस सर्विस की संचालिका चम्पाबेन ने हमको बोल दिया के तुमारा नाम नये गेस कनेक्शन पाने वाले (वोटिंग) रजिस्टर लिस्ट में हो गया हे पंदरा बीस दिन मे आपका नाम का बाय पोस्ट आर.पि.ऐ.दी. से आपको मिल जायेगा ऐसा बोल दिया था
                    मेने उनकी बात चसी मानकर बाद मे बार बार पूजा गेस एजंसी में धक्के खाने लगा था परंतू गत ता.२२/६/२०१० के दिन में पूजा गेस में रूबरू जाकर देखाकि मेरा नाम आज दिन तक उन्होंने न्यू गेस कनेक्शन पाने वाले का उनके रजिस्टर (वोटिंग) लिस्ट में हमारा नाम लिखा नहीं था और अब केसे मेरे नाम का लेटर बेजेगे ऐसा करके पूजा गेस एजंसी का संचालिकाने बड़ा धोका दिया हे ऐसी जानकारी में आई हे कृप्या करके मेरे नामका गेस कनेक्शन रिलीज करवाने की मदद कि जियेना आपका एक भावी ग्राहककी ये यरज स्वीकार कीजिये/
                    स्थल: - सूरत
                    I have taken connection at home. consumer number is 2887. We have booked the cylinder on 24th May 2010. But till now I didn't get it. We have 2 cylinders at home. Now the second one also finished before 3 days. I informed the agency people at Attingal for the cylinder to be issued. But they are least bothered to issue the cylinder. The connection is taken with my father in law's name. He is an ex-service man. Still, they are not giving the cylinder. I don't know what to do & where to complaint against the agency people. I heard in the news that the full cylinder should be issued to the customer within 20 days of booking. But our agency people never does. We have to fight with them to get the filled cylinder every time. It is very difficult to manage the things. We have only gas stove for cooking. So please do the necessary action as early as possible.

                    The agency name: Attingal Gas, Attingal 695 101
                    Phone Number:[protected], 2622219
                    whether 2 gas connection can be installed / provided on same home address on two differen names of family members? please reply.
                    To Whomsoever It May Concern

                    My consumer no. is 14708 and the name of my gas agency is Mohanil Gas, Near Hauz Khas Bus Terminal, New Delhi110016. . I have been suffering the consequences of the inaccessibilty of this agency and related harrassment for the past one year. Kindly note the following:

                    1. The three phone numbers[protected],[protected] and[protected] are perpetually busy or not functioning. On an average, I make about twenty phone calls a day but I am unable to get through to them.

                    2. I try to send them an SMS at the same numbers according to the instructions given in your leaflet '3 Simple Ways to book your Indane LPG refill' or try to book my LPG cylinder through voice mail but that is usually futile. Only once have I succeeded in booking an LPG cylinder through the latter but was supplied the cylinder only after 5 days.

                    3. Anxious that my second cylinder would run out due to delay caused by my inability to book a cylinder, I once sent my driver to personally book the LPG cylinder from the agency. He was asked to go back and instructed that the booking has to be done through the 'proper' channel.

                    4, When I am finally able to book and get my cylinder after days of fruitless chase and harrassment, it is almost time for my ongoing cylinder to run out. Yet I am told, if I am at all able to get past the impenetrable cordon of non-functional modes of booking and lackadaisical staff in the next round, I am told that I cannot be given the cylinder before a sizeable number of days ( three weeks?) have elapsed between the last booking and this. That leaves me with the unenviable situation when my running cylinder might run out and the agency has refused to accept my next booking.

                    I need not reiterate that this is a service I am paying for and that Indane is not the only company whose client I am compelled to be. But till such time as I am able to convert my mode of gas supply (and instal a pipeline facility) or change my company or agency, I need my second cylinder to be refilled as soon as possible. I request you to see to it that I stop being pushed from pillar to post and back. Kindly book a cylinder for me immediately.

                    I seek immediate redressal of the grievances I have underlined above or else I might have to appeal to some alternate forum to mediate in this, which will not be very favourable publicity for your esteeemed company.

                    Thanking you

                    Nivedita Sen
                    D 3 Hauz Khas
                    New Delhi 110016.
                    sir, please take actions against RAVINDRA GAS AGENCY, ANAYADY, SOORANAD, KERALA.sir they have no responsibility in delevering the gas cylinderThey does not attend our phone calls and we have to wait a long time to get the cylinderThe driver and the helper who deliver the gas are misbehaving to the ladies.thir phone no is always engaged.their PH NO:[protected]&[protected] what we have to do?our village name is kannakuzhy near charummoodu in alleppy district.please sir we are begging to u to take actions against the agency.it is our entire village's request
                    from,
                    R SUBRAMANYAN
                    MANGALATHU
                    KANNANAKUZHY PO
                    CHARUMMOODU
                    ALEPPY DIST
                    sir,
                    we are from the village kannanakuzhy.we are sending this message to inform the irresponsibility of the RAVINDRA GAS AGENCY, ANAYADY, SOORANAD.they are irresponsible of their responsibility.they do not deliver the gas cylinder in time.they do not attend their phone when we call.the driver and the helper are misbehaving to the ladies.they are violating the rules and regulations.they are treating the consumers badly.Their phone is always buzy.Their PH NO:[protected] &[protected].Sir our village kannakuzhy is near Charummodu inALAPPUZHA DISTRICT.SIR Please take actions against the ravundra gas agency.It is our request
                    From,
                    R SUBRAMANYAN NAMBIAR
                    MANGALATHU MADOM
                    KANNANAKUZHY(PO)
                    CHARUMMOODU
                    ALAPPUZHA
                    PIN:690505
                    बिषय:- मैन्झा में गैस की आपूर्ति पूरी न होने हेतू
                    निवेदन यह है की गांब मैन्झा तहसील पालमपुर जिला काँगड़ा सोसाइटी के पास गैस की सप्लाई न आये हुए लगभग दो महीने हो चुके हैं जब कभी गाडी आती है तो निचला मैन्झा या फिर अप्पर मैन्झा से ही बापिस हो जाती है और हम लोगों को गैस की सप्लाई नहीं मिल पाती है हमारी सरकार व् विभाग से विनती है की गैस की सप्लाई मैन्झा सोसाइटी के पास भी समय – समय पर दी जाए ताकि हम भी कार्बोन क्रेडिट को रोकने में राष्ट्र हित की सुरक्षा कर सकें अत्त: सरकार से हमारी विनती है की हमें गैस की सप्लाई एक ही अजेंसी से समय – समय पर दी जाए और हमारी एजेंसी को बार – बार न बदला जाए विभाग से विनती है की सप्ताह का एक दिन निर्धारित करके गैस की सप्लाई देंवे ताकि हमें महीनो गैस की सप्लाई का इंतज़ार न करना पड़े तथा हम अपने अमोल समय का सदुपयोग कर सके कृपया हमारी सहायता करें धन्यबाद निवेदक समस्त गांब बासी एवं सतीश कुमार सूद ९८१६० -३१७१९ संजय कुमार ९४१८६-७६६९५ प्रवीण कुमार ९४१८०-३३६९२ अनेक चंद ९८१६८-८६७२२ श्याम कुमार
                    Dear Sir/Madam,

                    This is to inform you that the delivery in the month of December 2010, booking 15 days late by Neelkanth Gas Agency, Raghunagar Opp. Janak Cinema, New Delhi after booking, booking number was 4 also not showing delivery date online in record and now this month I have booked 03/01/2011, booking number is 81 but still delivery pending.
                    Please look into the matter.

                    Regards,


                    BIRENDER SINGH

                    indian oil gas — non delivery of gas at time,misbehave

                    Non delivery of lpg inspiite booking selling in black by hawkers of gururakha gas agency chipitola agra u.p. We r very dipressed be cause of this system please take serious axtion against bad behaviour.
                    Customer ID 2548.

                    Dealer : Naveen Gas, Ajmeri Gate, Jaipur

                    Gas not dilivered even after reguler followups. You are requested to please diliver the cylender today positively.


                    Regards,
                    Pradeep Jhalani
                    [protected]
                    Hello Sir/Mam



                    My name is Surender Kumar, connection number (M12180) Muradnagar gas service Rawli road muradnagar ( code[protected], A.O. Agra- 686) i am using your gas services last 10 years, indian gas services was so good i am really lucky perosn because i am using indian gas services.


                    But last 2 month i have seen your services is so bad, i had booked my cylidner 20 march 2011 but still cylinder not delivered at my home. I had contact to your customer care, they told i have to contact

                    to my nearest branch. When ever i contact to our nearest branch they told me your cyclider will be delievred with in 2 days but still not delivered. I have no complaint for your indian gas services but your workers are not working properly.

                    Every delievred person doing froud with all customers. I want that please take action with your branch manager who hadnling all the delivered boys. If you take any action i am really gratefull to you.




                    Thank You

                    Surender Kumar

                    [protected]
                    Indian Oil:Toll Free No. of Indian Oil :[protected] for complaints, suggestions or queries related to Petrol Diesel or LPG products

                    This helps. Turnaround time is 2 days.
                    Dear Sir,

                    I live at NANGLOI customer of Indane oil my Customer id is 31995, We have 2 nos of cylinders When my cylinders are empty then i have told to the gas people wrote my number and says: get it within month but till now we have not found in within 45 days. In this circumstance, what can I do, please take a right action as early as possible.Indane oil gas service address is given below,

                    Nangloi Gas Service
                    adhayapak nagar
                    Nangloi, New delhi
                    Agency Code: 9107239


                    Thanks & regards,
                    B.D. Sharma
                    Shashtri Bahwan
                    Whomsoever It May Concern

                    Myself Hemant Kumar residing at Prem Nagar Ambala City. I am really sorry to say that am fed up with the service provided by your Agency MOHIT GAS AGENCY in Ambala City.

                    I would like to share some of the problems faced by me for a very long time

                    1. As per the policy of your company the refill time should be 21 Days but he refills in 40 days.When I asked them for this reason they always repeat like a Parrot”SUPPLY OF CYLINDERS YET NOT RECIVED BY US DUE TO SHORTAGE” This is running in past two years. I m very surprised for this act. I thing they sell cylinders in black also which ultimately affect our requirement.

                    2. The two phone numbers[protected],[protected] are perpetually busy or not functioning. On an average, I make about twenty phone calls a day but I am unable to get through to them.
                    3. I have booked my cylinder on dt.[protected] after 21 days as per your company policy. But till now I have not got cylinder.

                    I request you to kindly look at the following problems faced by me as well as others who are in that particular region. I feel completely helpless and I don't have any other option that's why I am sending this mail.
                    I believe you will take up this matter very seriously and do the needful.

                    My Gas booking number is 9496(Hemant Kumar)

                    Agency Name:

                    MOHIT GAS AGENCY
                    Near Bus Stand
                    Ambala City
                    Haryana


                    With Best Regards
                    Hemant Kumar
                    To,
                    Sir
                    I say that respectfully, i have booking the gas cylender on 17.06.2011 & order no.-4751, customer cashh memo no.-19206 & my payble Rs.-346/, but gas increesing date 25.06.11 so sender demand is Rs-410/

                    So please justified about me(gas).


                    Regards
                    pankaj dubey
                    [protected]/[protected]
                    Dear

                    I am really fed up of your service and feel that what i do when no LPG gas available for me

                    one day i booked cylinder for refill at Kamdhenu gas service Lukergunj Allahabad and they told me that after 3 days i delivered your gas. Then i am waiting my gas till 5 days and then again go to Kamdhenu gas services for my query clarification. Then they told me that my connection receipt was lost by gas agency and book it again. its my first time so i think that its a human nature no problem.

                    But on the date of 30 june 2011 i booked gas refill connection again and after that same problem repeated here then i object such gas gas agency and the agency person misbehave me. my receipt number is 8879

                    One more thing many times when agency person delivered refill cylinder at my home the may me 1 kg or 2 kg gas was already theft. i talk agency manager about such then they told me that it ok and its come directly to company with 1 or 2kg less.
                    v booked gas with city gas agency sector 37 chandigarh on 28/01/2012 booking ref no 259528 but cyclinder not delivered and give excuse that your booking is less than 21 days

                    Indane — gas booked on may 4 2015 is not delivered still

                    Booking No. is 328747 and Booking Date is 04 May, 2015 19:35:24, Still is not delivery, kindly do the need full to get that refill soon.

                    CX2850058 - 17 digits custoumer id required (3892)

                    i have only 4 digit of customer id :- 3892 i need 17th digit id. Distributor Gayatri Gas agency contact number is out of service. Regard, +91 [protected]

                    Refil not delivered which was booked on 16/2/15,cash memo generated 25/2/15 but still not delivered

                    Refil not delivered which was booked on 16/2/15, cash memo generated 25/2/15 but still not delivered

                    IOC-Bank link thru Aadhaar is OK but not with NPCI

                    IOC and Bank adhaar OK. But NPCI column says Invalid Aadhaar Number!. I went to the Portal spandan.indianoil.co.in/transperancy. I, however, received susidary for my 8th Cylinder in my Bank account. HELP
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                      JEEMOLE B JOHN
                      from Delhi, Delhi
                      Aug 3, 2009
                      Resolved
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                      Resolved

                      I had transferred my LP Gas connection (with double cylinder) from New Delhi to Kannur Kerala vide TV No.[protected] dated 09.5.2009. The TV was deposited with M/s Deepam Indane Services, Sreekandapuram, Kannur on 27.5.2009. The Distributor had not immediately released the connection for want of confirmation/verification from Delhi.
                      After a lot of follow-up persuasion necessary confirmation was received from Delhi and ultimately the connection was released with only one cylinder vide consumer No.3744. A sum of Rs.1500/- (Rs.950+370) had been charged in the first week of July. Since then, we have been requesting for the second cylinder, which has not been supplied by the Distributor so far.
                      You are requested to take necessary action for not supplying the second cylinder even after charging for the same.
                      It is also submitted that the said Gas Agency has given the following Mobile numbers:-
                      Mobile No.[protected] – office
                      Mobile No.[protected] – Mr.Sabu
                      Mobile No. [protected] – Mr.Hari
                      Our efforts to contact on these mobile numbers are futile as most of the time these numbers kept off line. No fixed land line numbers has been given to the customer.
                      A line of action taken will be highly appreciated.

                      Yours truly
                      Jeemole B John
                      Consumer No. 3744
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      The agent Mr. Sabu Nath of Deepam Gas Service is a man of cruckedness. He had taken my original T.V. and collected a sum of Rs.2440/- promising that he will supply the cylinders within 15 days. Now his agency has been cancelled and have no idea of his whereabouts. I have two cylinders for transfer from Delhi. Now I have only the copy of the orginal T.V. with me. What should I do for getting my cylinders? I have made a complaint to the supply office. I request you, to the Indane Gas people that please don't give another to chance to this fellow to re -open the shop because he has cheated other customers also.

                      Thanking you,
                      George M.J.
                      Nellikutty P.O.
                      Chemperi via - 670 632
                      Mob: [protected]
                      Very very worst behavior deepam gas agency & delivery man... Worst responsibilities
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                        Pankaj Sharma
                        from Jaipur, Rajasthan
                        Aug 3, 2009
                        Resolved
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                        Resolved

                        I am Normal Man and My name is Pankaj Sharma and My Address is

                        Pankaj Sharma
                        C 165, Gokul Path
                        Vaishali Nagar
                        Jaipur - 302021

                        My nearest LPG distributer is Asaldurg Enterprises, Gandhi Path, Jaipur.

                        I have applied at 15th January for the new connection, they provided me a Indane Consumer Registration Slip N. 5320, and told to me to come after 15 days for the connection.

                        I had visited after 15 days and they told us that new connections are closed for sometime, Come after some time.
                        and like that I had to visit the office of that 5 to 6 times but they did not give any genuine answer about the new connection. after that I had told about this matter to a Senior Citizen and then He has gone with me to the office and then the office employees told us to submit the documents again with a aphidabit.

                        then I have submitted the all documents to the LPG distributer, after that they told me that the mechanic will come to check that you have already a connection or not.

                        After this happening the mechanic came after 7 days, and checked with fine condition that we have not any connection before.
                        The mechanic told me to visit LPG center and take the connection immediately.
                        then I have gone to the Asaldurg Enterprieses to get the connection, Now they told me that the regulator is not available so we can't give you the connection.

                        Means I did not get the connection again.

                        I heard that they are giving connections by taking some extra money and a shopkeeper is handling this for the LPG company.

                        Please take appropriate action for this as I am getting very frustrate with this all happening.

                        I shall be very thankful if some action will be there.


                        Thank You
                        Pankaj Sharma
                        Jaipur
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        I have applied for LPG Connection at 11th March-2010 for the new connection in e-seva, they provided me a Registration Slip N. 6223 and transaction no MTN[protected] and told to me the conformation letter should come to my home, but till i did't get any letter and call, please give the clarification regarding this matter, very greatfull to help me in matter.
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                          Pravin Deosthali
                          from Mumbai, Maharashtra
                          Aug 3, 2009
                          Resolved
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                          Resolved

                          Hi,

                          I have shifted from Bangalore to Pune. I got TV from Bangalore, when I contacted Indane gas agnecy Guruprasad Indane Aundh Pune I was told there is no availability of gas regulator and to check availability next week. The owner is too adamant and does not answer the query properly. Shortage of regulator is continued from more than two-three weeks, as this gas agency is supplying gas connections to big area (aundh, baner, pashan..etc), there should be one more gas agency in this area to cater these areas. Can someone concerned from this department look into this and confirm whether shortage of gas regulator is genuine problem or a problem created by particular gas agency.

                          Regards,
                          Pravin.
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          I have been shifted from Kalyani, Dist Nadia, WB to Khardah, Kolkata, WB (both rented house). In Kalyani I had an indane gas connection. After transfer I had transferred my gas connection to Khardah dealer. When I approached to Khardah dealer (Avijit Gas Agency) with the gas transfer document & aggrement of rent papers they deny to give me the connection. Even after submission of Councillior & Chairman certificate as address proof they denied me. They need electricity bill or bank pass book or ration card for address proof. Now my question is for a new person who is entering to a new area is it possible to him to submit ration card/voter ID card of that address(Indane gas is an essential commodity)? Pls let me know the rules for taking Transfer Indane gas to a new area as early as possible.
                          Contact: [protected]
                          I am n d Navy nd recently got transferred from Vizag to delhi, I ve been running around for the last 1 month to get a gas connection fr INDANE and shops here n dwarka are returning me back always c some excuse or the other. This time they said that the security deposit money is not clearly visible and that I shud get a new one. Once I got the new one, again he almost drove me out of his shop - hop some one listens. This is dwarka indane service k/14, rajapuri, sec 5, dwarka- 59, code 9107569
                          I Akhilesh Dubey is condumer of Indane gas. I had got new connection in 2010 at Muzaffrapur from M/s Pushpanjali Gas Services. I joined new organization and came in Deoria U.P. I submitted all documents related to transfer to M/s Asha Gas Agency, Deoria on 2nd August 2011. Till date I did not get the cylinder and regulater. Gas is essencial comodity so I am facing problems.

                          I get response from agency that they have no cylinder. Please look into the matter.

                          Consumer no. is-2565
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                            U
                            uma kant sharma
                            from Mumbai, Maharashtra
                            Aug 2, 2009
                            Resolved
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                            Resolved

                            BAD CUSTOMER SERVICE
                            Sir,

                            Please tell us whether there is a time limit of refilling of a cylinder. Actually, I last time I have took the filled cylinder delivery on 1st week of January, 2009. Thereafter, I alongwith my family remained out of station for five month and in July, 09 came back. After consuming the gas, I went to the gas agency to book the gas but the agency persons verbally conveyed that your connection is dead and we have to pay an additional amount of Rs.500.00 for re-validation of the connection. Is it right.

                            I want to know the provisions in this regard. The authority to whom an information may be asked in this regard may kindly also be conveyed.

                            Thanking you,

                            BDSharma
                            Consumer No.153009

                            Gas Agency perticulers :
                            M/s Deepashikha Gas Agency,
                            Bajoria Marg,
                            OppositTarawati Hospital, Saharanpur (Uttar Pradesh)
                            Phone No.[protected], 715188
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            BAD CUSTOMER SERVICE
                            BAD CUSTOMER SERVICE
                            Sir,

                            Please tell us whether there is a time limit of refilling of a cylinder. Actually, I last time I have book my gas connection befor 2 week and gas not supply me till date 8-8-2009 .

                            I want to know the provisions in this regard. The authority to whom an information may be asked in this regard may kindly also be conveyed.

                            Thanking you,

                            Gaurav ruhela
                            Consumer No.D-2333
                            (Ph.[protected])

                            Gas Agency perticulers :
                            M/s Dhan Shree gas service
                            Nourangabad G.T.Road Aligarh.
                            (Uttar Pradesh)










                            Phone No.[protected], 715188
                            Bad customer service
                            sir, i am gurvinder pal singh i am customer in ludhiana gas in ludhiana in punjab. my customer no is
                            L19202.
                            Please tell us whether there is a time limit of refilling of a cylinder. Actually, I last time I have book my gas connection 5/08/09 and gas not supply me till date[protected] .tell us what shall i do.t

                            Thanks
                            Gurvinder pal singh
                            Custmer no L19202
                            M:[protected]

                            Gas Agency perticulers :
                            M/s Ludhiana Gas Service
                            7, 8Amar singh complex, .
                            Gurdwara Kalgidhar Road, Ludhiana 141008
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                              I
                              ighatak
                              from Hyderabad, Telangana
                              Aug 1, 2009
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                              I am a customer of Indane with customer number 6487. I have booked the gas on 09-Jul-2009 (cash memo number: 2926) and yet to receive it (today is 01-Aug-2009). The name of the agency is P.L Gas Service (Lake Pally, P.O: Boral, Kolkata.) I have tried calling them several times but they never pick up the phone (Phone Number:[protected]. At the moment we are using kerosene stove and life has been miserable for us.

                              - Indrajit.
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                                R
                                ranjana sharma
                                from Chennai, Tamil Nadu
                                Jul 31, 2009
                                Resolved
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                                Resolved

                                dear sir,

                                2 days back we received a cylinder & on opening the seal on 30/7/09, i found the ccylinder leaking.
                                i imediately turned the regulatr off. BUT TO my HORROR, the leakage didnt stopped. our house is very near to power sub station, so i immediately called up my distributor ( GURVARINDER GAS AGENCY, NEAR DHINGRA PETROL PUMP, MAJITHA ROAD, AMRITSAR) to lodge a complaint at 12 pm on 30/7.

                                sir, to my surprise and considering sensitive location of my house, NO ONE HAS BOTHERED TO RECTIFY OUR EMERGENCY PROMLEM TILL DATE ( 31/7/09 10:15 PM), EVEN ON REPEATED REQUEST ON 31/7/09 AT 1 PM. SIR, IS YOUR DISTRIBUTOR AND HENCE YOUR COMPANY IS WAITING FOR SOME DISASTROUS ACCIDENT TO TAKE PLACE FOR ATTENDING AN EMERGENCY COMPLAINT.

                                SIR, please attend to our request promptly to SAVE SEVERAL LIVES.

                                REGARDS,
                                ranjana sharma ( CUST ID: GV-13143)
                                132, guru nanak avenue ( near power house)
                                majitha road
                                amritsar
                                Aug 14, 2020
                                Complaint marked as Resolved 
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                                  B
                                  Bikesh Kumar Singh
                                  from Delhi, Delhi
                                  Jul 31, 2009
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                                  Ref.: Consumer No.5707. Distributor's Name: M/s. Radharaman Gas Agency, Tollygunge, Kolkata.
                                  This is to bring to your notice that I had booked for supply of domestic fuel against my consumer No.5707 on 29.06.2009. Till date I have not yet provided cylinder by the concerned distributors. This has been brought to the notice of the distributor's office but it is very unfortunate that no action was taken by the distributor's office. You are requested to take appropriate action so that regular supply of LPG can be done through the distributor.

                                  B.K. Singh
                                  Consumer No.5707

                                  IOC, LPG — Delay in supply of LPG

                                  I am PVP Nair from Chennai. My Consumer No. is 4374. My LPG supplier is Prathana Gas Agency at Moovarasanpet, Chennai . My last month LPG refill billed on 23rd September 2008 and got collected from the agency on 4th October 2008, because non delivery of to home. This month I booked my gas on 13 October 2008 and waitlisted 4848. While booking they said with in ten days refill will be delivered. Since I am suppose to get my refill on 22 October 2008 (as per 30 days criteria) and not supplied LPG till 24th October 2008, I approached the agency for refill and they said the supply will be made after 4th November 2008. When I challenged them, they said after billing it will take 10 to 15 days for supply. Is it correct? Is any order from IOC that after billing the supply can be effected after 10-15 days?
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                                    A
                                    aneel_jmu
                                    from Kovilpatti, Tamil Nadu
                                    Jul 31, 2009
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                                    In the beginning of the year 2009, the public of Jammu region was lured by big hoardings of Indian Oil Corporation installed at selected/big Petrol Pumps by showing them dreams through their 'Car in a Tank Offer' that they can win the prizes of Car Sx4, A-Star besides other prizes if they buy Extra Power petrol worth Rs 300/- and SMS the bill no. to 53636. The lasdt date for this scheme was fixed as 30 April 2009. Even after a lapse of approx three months, no body is aware whether Indian Oil Company has not declared draw of that scheme or otherwise. If so, why the results of such draw were not made available through print media or other means. I fail to understand if big horadings can be used to attract the people for participation in the scheme 'Car in a Tank Offer', why the results of draw for that scheme have not yet been made available to the public. It apears that the results of that scheme have been declared by the officers of IOC in their office(s) to distribute the prizes among their relatives or beloved ones. I am quite surprised that the so called big Indian Oil Corporation after luring the public through its previous scheme 'Car in a Tank Offer', is again trying to befool the general public of J&K through another schemes for which big hoardings have again been installed. May I know as to whether top bosses of Indian Oil Corp would pay any attention towards this grey area where general public is being made fool through one or the other lschemes luring them of winning attractiver prizes if they purchase their petro products worth rupees so and so.
                                    I fully endorse the views express by Mr Anil Gupta as the Indin Oil Corporation in connivance with their petrol pump dealers are luring the general public on the name of one or the other scheme through their big hoardings which can be seen installed at every petrol pumps. Later on, the prizes of these schemes are distributed among their own relatives, workers etc.
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