Kind Att: All,
I would like to inform you that the same problem going on, Last time they will coming in my village and promise to us we are provide the below facility but still same problem, Now what we do Sir, we are totally helpless no body taking care
Sir. Plz take hard action against this Agency.
Thanks & Regards
Sunil K.Lamba
[protected]
On Thu, Nov 29, 2007 at 4:46 PM, sunil lamba <[protected]@gmail.com> wrote:
To Whomsoever It May Concern
I am, Sunil Kumar residing at Farrukh Nagar, Gurgaon. I am really sorry to say that am fed up with the service provided by your Agent SHAHID SHYAM SINGH in Farrukh Nagar, Gurgaon.
I would like to share some of the problems faced by me for a very long time
1. As per the policy of your company the refill time should be 21 Days but he refills in 25 days.
2. After receipt of sale he gives the delivery only after 3 days that too only in Go down not door delivery which is a very big problem for us.
3. If you want to refill/taking delivery etc for all this the time is only between 8 AM to 9AM, which is not at all fair. Moreover if he go after 9 AM they will not listen to us at all.
4. They sell cylinders in black also which ultimately affect our requirement.
5. What is the charge for New Connection, here they charge Rs. 3300/-.
I request you to kindly look at the following problems faced by me as well as others who are in that particular region. I feel completely helpless and I don't have any other option that's why I am sending this mail.
I believe you will take up this matter very seriously and do the needful.
My Customer Id no is. 9310282
Agency Name:
SHAHID SHYAM SINGH
Near Bus Stand, Shop No.11
Farrukh Nagar
Gurgaon (HR)
With Best Regards
Sunil Kumar
Aug 13, 2020
Complaint marked as Resolved
Indane (Rathwa Agencies) — No Timely Delivery of Gas Cylinder
I have a connection in my name (Cons No. 4319) in Gujarat with Rathwa Gas Agency, Shivani Flats, Near Bank of India, Ellora Park, Baroda Gurjarat-390016.Every time I book a cylinder with them it takes almost 45 days to get the delievery done.
This time I have booked the cylinder on 06th of Dec, when enquired about the delievery Mr Naginbhai Rathwa infrmed me that the cylinder is booked on 10th and it will take another 15 days to get my cylinder delieverd at my house.
Last cylinder was delievered on 17th of Nov.