Indian Oil Corporation [IOC] Complaints & Reviews

Sir, — The Indane dealer in Urapakkam and Guduvancherry is charging Rs 30 more for delivering liquefied petroleum gas (LPG) cylinders. Those, who refuse to part with the money are abused by the personnel who deliver cylinders or face difficulty in getting the next refill. Fearing they won't get cylinders, the housewives pay whatever is demanded. Assuming that a delivery boy delivers 10 refills a day and works for 25 days a month, he may deliver 250 refills a month.
Thereby he may earn Rs. 7500. The delivery boys say that they meet transportation charges from the godown at Perungalathur/Tambaram to these places from the money collected from the consumers. This sounds strange. The dealer says that he has not authorised his delivery boys to demand anything other than the cost of the refill.
The consumer faces the same problem even when there is change of a delivery boy.
Will the Indian Oil Corporation (IOC) authorities intervene and bring to an end to this unauthorised collection of money?


Hussain
Urapakkam

sir
I sujit kumar paul on behalf of mother writing this letter to you for your kind consideration.
There is a gas connection in my mother`s name Binita Rani Pal consumer no.13470 with Murshibadad Wholesale Co-operative society, Berhampore(West Bengal)-742101 gas agency.
On 01Jun09 they have delivered a gas cylinder but didnot check the weight excusing that he did not bring the weighing machine.
On 10Jun09 when my mother put it in operation after 2-3 min.the flame went off. After comming back home I checked it out and thought that some problem with valve. Very next day I complained to the gas agency. They asked me to contact the delivery boy. After checking he told that there is no gas inside but it is water. I just astonished to his word, the dareness to which they are doing such mischives. When we asked him about it, how it happened. He simply denied the delivery.He simply told that he didnot delivered that cylinder. And now he brought the weighing machine and the cylinder is weighing 24Kg. Again when I approached the gas agency they asked me to put a complaint and also told that it will be fruitfull if the delivery man certify the same cylinder has been delivered by him, but he is denying. Delivery man also told me to pay the price of 6Kg gas, deficit of the 24Kg. cylinder and he will replace it with new one.I don`t know why I should pay for that 6Kg. which we didn`t used.
I am working in Indian Air Force presently posted in Delhi living away from home, now on leave and returnig to job on next week.So there is no one to do for my mother`s concern.
My point is that what are the steps I can take to solve the problem generated by them and for that we are suffering.And is there any way to prove that one has supplied any particular cylinder. I need your kind help and I will be greatful to you.

Dear All..
I faced a Problem from Indian Oil Petrolium Pump, KTR-- Adoor Route... Kottarakara, Kollam dist. Kerala.

I am getting low fuel milege from filling LPG Auto Gas from the above mentioned filling station. But at the same time I am getting a good milege from other two Gas filling stations near by Kottarakrara. They are 1.) IOC pump, Kottiyam, Kollam dist.
2.) IOC pump, ADR-- KTR route Adoor, Pathanamthitta dist.


Tested Rs. 500/- worth filling done by all the three satations mentioned below.

[protected] Rs.500/- LPG 265 KM --- Kottarakara IOC Pump
[protected] Rs.500/- LPG 387 KM --- ADOOR IOC Pump
[protected] Rs.500/- LPG 373 KM -- KTTIYAM IOC Pump


Over all road conditions are almost same... the Average speed 60 to 80 KM (AC on)
My Vehicle is 2005 Santro Xing .. with Spare tyre shape tank ( Teroidal tank )

My petrol Milege is 14KM/Lit with A/c

I complainted this site because, all time I am getting poor milege from filling Auto Gas from IOC Pump Kottarkrara. It may the problem of Filling Unit or something. I found 40 people with this complaint.

Please do anything to rectify the complaint. Please escape the poor people from this loss.

Abhilash Mathew
+91 [protected]

Complain Againest Gas Agency (Indane Bihar)


Sir

I PK ojha jr.warrant officer of Indian air force presently posted at forward base and most sensitive base at Kashmir front.My old aged ailing father named Dudheshawar ojha presently staying at VPO moap kalla distt bhojpur bihar holding LPG connection no TM/3900 dated 19 may 2001 with Tammana indane coy.bikaramganj rohtas phon no [protected] which is appx 25 km away .Since more than 4 yrs abovegas agency stopped supplying LPG cyl at home .on inquiry they told that either it wil be transferred to nearby gas agency (Ajay indane gas agency piro bhojpur) which is opened recently or your supply will be made assured.but it surprised to know that neither it is transferred nor LPG cyl.supplied to my ailing parents all attempts made by my parents went invent which makes me agony at this front.you are hereby requested the settle the matter at the earliest so that I can concentrate to serve the nation at this front. Your intervention and co operation is highly solicite in this regard and earliest reply awaited.

Yours

Pk ojha

BPO MOAPKALLA

Bhojpur Bihar

I have applied for new gas connection before 75 days they told after 30-40 days you will get confirmation order from Indane Sree Jayam Gas agency you to bring with that letter we will install the gas connection.i got letter after 45 Days and i went to Sree Jayam Gas Agency they told we have to receive acknolweldgement from the Postal Department then only we can do the process. i was following it more than 20 Days. please some one look this issue and help.

Sree Jayam Gas Agency at Teynampet Chennai 600018


vijay

Dear Sir,
I had taken indane connection from M/s Supply Depot Agency, Kalpi Road, Morar (Gwalior).Consumer No 5030 dt 17/06/1994, PIN Code 999999
Due to my transfer to Joda, I would like to take connection from HP Gas agency, Joda, Keonjhar, Orissa vide TV No-[protected] dt 21 April 2009 but still pending for confirmation from my previous supplier. The HP Gas agency is denying to give connection without the confirmation.

Please advice to give me the confirmation from the above said gas agency as soon as possible through my given email id.

thanks & regards

AA Sarma

1. the service of Indane is very very poor and i trust every indane consumer is suffering like us. My father is a consumer with number SA0F137 and our agent is N.Mahalingam and company coimbatore.

the rule as said by the agent was that the refill booking will be accepted only after 21days from the date of delivery of the last cylinder for customers with 2 cylinders. now the rule is said to be 30 days after the date of delivery of the last cylinder. later - after booking it takes another week or so for the actual delivery of the cylinder. so the total time taken is around 40 days. i dont understand how a family can manage its entire cooking by gas with a cylinder for 40 days.



My Second Complaint is that none of the telephones of the agents are working or they dont pick up the phone and everytime we need a refill we have to personally go to the office for the booking and the personnels sitting there treat us very badly. the coimbatore customer care service is also so badly handled and every time we call these people to lodge a complaint they fire us back or use very filthy language.

i request you to kindly look into the matter and give us a solution for our problem.

i personally am a consumer of HP gas in mumbai and its service is so prompt and we do not have this problem of booking after 21 days...

regards
priya


My wife is a consumer having C.No-19785 of 'Nabarun Gas Service', 453, Burnpur Rd., Asansol, Burdwan-713304, Ph[protected]/1840, WestBengal. It is their rule/practise that a new cylinder booking is registered after 21 days from the date of delivery of last cylinder. So, following their practise, we booked for new refill on 29/9/2007 but after elapsing 9 days further, i enquired on 07/10/07 for my new refill over telephone. They said that another 12-15 days will require to deliver the said cylinder. That is lead time will stood as -21 days + 9+12 = 42 days. It is very unfortunate to note that that a fresh cylinder will come after 42 days. I do not know how a family can manage its cookings by a cylinder for 42 days. I want to brought this to the notice of appropriate indane authorities for looking into the matter.

My father, Sh. V.D.Naik has one connection of Indane Gas from Khaperkheda (outskirts of Nagpur MS, about 20 kms.). Now he is retired from MSEB (Maharashtra State Electricity Board) & leaving in Bajaj Nagar, Nagpur & wish to transfer the connection to Karuna Gas Agency, Surendranagar which is close to his present stay.We talked to concerned persons & customer care also.They said that the cylinders & regulator should be first surrendered to the place of original connection i.e. Khaperkheda : 20 kms away.
My father is a senior citizen & also suffering from neurological disorder b'coz of which he is not able to walk without support.
This is a simple case of logistics.We are living in the era of internet & SAP.
I Request the concerned official to look into this matter on urgent basis, considering the condition of my father & allow him to transfer the connection to KARUNA Gas Agency, Surendranagar, Nagpur. If required we shall surrender the cylinder/regulator to this place.

my gas agency is megha gas agency kottakkal, malappuram, kerala.
i have only one cylinder, i was booking an another 3 years back. what can i do for getting an another cylinder

My consumer no.MS-212972 and I am a resident of House No.1125 (G.Floor) Sector 17-B, Iffco Colony, Gurgaon-122001 (Haryana)(My cell No. is [protected]) M/s Mata Sheetla Gas Service (Indane Gas) is the distributor for my connection. When ever I try to contact the said agency the phone remains busy and many time they have a endless hold or does not pick up the phone. I have been trying for more than 16 days) over phone continously for booking the gas cylinder. Luckily it was booked last week but still not delivered to my house.Problem is that they have issued only 1 Gas Cylinder against this connection & when this cylinder goes empty then i have to face a lot of problem till the cylinder reaches my house.The tel. nos. provided by them[protected], 2332556, [protected], [protected]) remains busy and not answering. Every time I have to face this problem for booking of gas cylinder & getting the delivery. Some time i measured the cylinder at my own measurement and found the gas short in 3kg to 5kg in each cylinder.

Kindly look into the matter and ask the distributor to set his system either by fax or e-mail, and have some acknoledgement system to overcome this situation.

hello...the indane gas outlet which is situated in chhend HAS CHANGED ITS CONTACT NUMBER FRM[protected] TO[protected].but while calling in this new number...its showing."ERROR IN CONNECTION/NETWORK BUSY"...and commuting to the outlet is very hard for us as we stay far from there...so please take some stringent action against the indane gas outlet of rourkela...we tried to call in this number from various sources...but we are unable to call them...so its too hard for us to live without LPG...so please help us out...
THANK YOU...
SIMASHREE PATI
A/26, SECTOR- 16
ROURKELA-3
ph.number-[protected]

CHHEND OUTLET ADDRESS:
shop no:-VSA-6A(P-1)
VSS MARKET, CHHEND,
ROURKELA-15
OLD PH.NUMBER[protected]
NEW PH.NUMBER[protected]

Indian oil corporation ltd 4th floor scope comlex 6th core new delhi brought one circular on ist june 2009 to deny employers PF contributions on leave encashment to employees from 01 april 09 Those who applied in may month even paid net amount after deducting PF from their leave encashment amount but now denying them employers contribution by bring this cirular on 010609 and giving effect from 010409.

Please let us know when IOCL is declaring the results of Car in a tank offer.
Thanks
anshuman magotra

from brijesh gangwar
c/o swati auto engineers
saharanpur
consumer no. 14048
gas agency- sandeep gas agency
1426/6 shankar nagar
delhi road, saharanpur
ph no. [protected]
hi,
the above gas agency is suppling water filled cylinders. normaly my cylinder losts in one month but this time it finished only in 15 days. there is no gas in cylinder but its empty wt is still about 20 kg. when i contact the agency regarding this, there representative told that they cant do any thing in this matter, this problem is created from reffling station.

Dear Sir,

We have a LPG Double Cylinder Connection on my Father's name, which I want to change on my Sister's name.

Could you please let me know the procedure for the same.

Here under is given connection detail:

Consumer Number : 11688
Consumer Name : HEERA LAL SHARMA
Consumer Address : H.NO.73-17-2, SRINIVASA GARDENS, A.V.A. ROAD, RAJAHMUNDRY, E.G. DT. ANDHRA PRADESH - 533103 PH: (M) +[protected] EMAIL: [protected]@yahoo.com
Dealer Address : Near Prakash Nagar Round Park, Prakash Nagar, RAJAHMUNRY, E.G. DT. ANDHRA PRADESH - 533103

Looking forward to hear from you

Thanking you,

Regards

SHIVENDRA KUMAR SHARMA
S/O HEERA LAL SHARMA
H.NO. 73-17-2, SRINIVASA GARDENS,
A.V.A. ROAD, RAJAHMUNDRY, E.G. DT.
ANDHRA PRADESH - 533 103
PH: (M) +[protected]
EMAIL: [protected]@yahoo.com

To,



The Area Manager,



L.P.G Indane Gas Service,

U.P State Office, Zone I I

E-8, Sector 1, Noida



Dear Sir,

I am the the consumer ( No- 14552) of Meerut Gas(L.P.G) Agency, Ghantaghar, Meerut City-U.P.

Today i went to the above said agency for booking a refill, the authority did not book the same and

told me that it will book after 21 days(Twentyone days).I said to them please give me this statement

in written form, they shouted on me and said to me "Ke akhbaar may say padkar chalay aatay hai k

book kar lo jaisay baap ka raj ho". Here i wish to bring in your kind notice that an R.T.I news regarding

the supply of L.P.G gas which was publish in Dainik Jagran dated 1-6-09 page no 7. According to this news

there are no such kind of compulsion of refill booking after 21 days.

They told me that "Gas tau ikkis din k he baad book hogi, tumsay jo hota ho karo lo". They were laughing

and taunting " salay in akhbaar walo k to maa ke... .ja yaar ja oonhonay chaap kar hamari maar le

tu bhi maar lay agar tayray baski ho"After that i contacted Mr Rana on his mobile no-[protected], and surprised

when Mr Rana confirmed the statements of Gas Agency's authorities.


Sir, kindly let me know now who am i ? I am totaly diappointed and pray and crying for help and justice.

I with my full hope that you will help me and learn a lesson to such kind of public servant.



With Heavy Heart

Ashok Kumar Jain

B-79 / 1, Jain Nagar Market

Jain Nagar Meerut City -2(U.P)

[protected]

[protected]

lo










Reply Forward

hello sir,
my name is dilipsinh bapusaheb sawant and my demat a/c no. is 30313252 and clint no.30313243 .I do not receive my account statement . so i request to you please mail my demate account statement on my new email id : [protected]@rediffmail.com.urgently.

Hi

I am an Indage gas customer with Namrata Gas Agency in Kukatpally, Hyderabad. Whenever we call the phone numbers given the bill, the phones are always engaged from morning till evening and when I personally went to book for refill, the receiver was kept aside purposefully to avoid the calls. When i enquired regarding receiver, they were telling some stories. This is very inconvenient to go every time to the agency to book the refill. The receivers are always kept aside.

Sir,

Last month, I had booked a cyllinder with H.N Gas Service jodhpur rajasthan. My consumer number is 27575. Till date, the same is not delivered to me. When I went to the agency to enquire about it, the staff had used filthy language against me. I request you to please steps some action against H.N gas service.
They also told in future we not book your cylindor.

I have a felling that this is only to encourage black marketing of cylindor(because our bokked cylindor thay give any other person, not enquare about customer ID. )

I am using indane gas with the consumer no. PTT 1488 .Gas agency name is M/s PRAKASH GAS SERVICES, 'INDANE DISTRIBUTERS' main road, Telibandha, Raipur, chhattisgarh.
land phone nos of this distributer for booking are 0771/2423456 & 2429123. these phone nos are found engaged every time since last one month, resulting i am unable to book the cyclender. i am a sick lady living with my son his office timings are 8am to 7 pm. so at that time when he go to agency, it is closed. so i have to book the cylender over the phone only.but gas agency not lifting the phone & cheating the consumer. so please take the necessary action on it at the earliest .