Indian Oil Corporation [IOC] Complaints & Reviews

Indane Cooking Gas — leaking cylender

this is in regard to the complain about the poor service at SINDHU ENTERPRISES, POCKET A,23 A, DILSHAD GARDEN DELHI. I received a gas 3 days back and found the cylender to be leaking. i personally went to the center and made comlpin about it three times but it has not been tyaken care of. kindly see that it is seen as soon as posibile as it is very risky. the giirls at the counter are arogant.
please lok into it as it is bringing dis reput to the center.
Dr. Nishant jain
coustomer no. 21580
C-562 , Adinath bhawan
near jain temple
r block
dilshad garden

Indane Cooking Gas — Leakage from the cylinder

Dear Sir/ Ma'am

Gas is leaking from the new cylinder during first use itself. Need immediate replacement.

Consumer no-143981
Dealer - Golden Flame, 42/139 C, New Ballygunj Road, Kolkata - 39

Thanks
S Varma

[protected] / [protected]

Sir, atleast they have attended your compliant. in my case when i contact the emegency cell on sunday first they have given one contact No. when try to contact the same was not attended. again i have contacted emergency cell this time they have one more to complaint. This time 1 lady has attended and told who have give you this No. I am on leave do not distrub me. ( I do not know what problem they have in their office) again i contacted the emergency cell they have given another no of an servicemen, This time servicemen not attended only his wife attended. finally after 3 call my complaint was attended and he told the problem is of distributor and you should approach the distributor.the next day after so many efforts my leaking cylinder was replaced. Till that time i kept the leaking cylinder out side in open area. This is the way the emergecy cell of IOC providing service to their customer. Only god can save our country

INDANE gas cylinder delivered without cylinder washer and they have not even checked it by opening the seal of the cylinder.
Today dated[protected] at 9 AM our cylinder was emptied and hence the extra cylinder which was delivered earlier without any safety checks on 6-7-17 by Yeshaswini gas agency, Mahalakshmipuram, Bangalore was installed by my mother and within a fraction of seconds the entire kitchen and our dining started to smell with cylinder leak and quickly we noticed it and immediately we called a local person who has fixed the new rubber ring washer in the cylinder.
The negligence towards the safety of consumers by agency and company would have caused a serious damage to the entire family.

Sir / Medam,
I T.SreenivasaRao, residing at Macherla Town in Guntur (Dt) Andhra pradesh.I have appled for 2nd cylinder on 07/02/2009 in Farid Gas Agencies in Macherla vide running sl No:2058, Regd No.is [protected], dt:07/02/09 with SL69A Waitlist No.165. My gas connection NO is 19001. Hence you are requested to please inform the latest position about my second cylinder.

BY REGISTERED POST WITH A/D
From
George Johnson
Advocate,
Vimala Buildings,
Banerji Road, Ernakulam,
Kochi – 682 035
To
The Proprietor
Anand Gas Agencies,
South Janatha Road, Ernakulam
Gas connection in the name of Sri M.V. Johnson, bearing no. S 113406
Dear Sir
On 13/02/2010 (Saturday) at about 4.00 P.M. I had come personally to your office and complained that the above the gas connection bearing the above said number is leaking since that morning, and I am personally making this complaint as there was nobody picking up the telephone when I called at your office. (Non answering of phone is a persistent complaint about your)
Upon taking my complaint, your office staff took my residence number and my mobile number and instructed me that a person will be send soon. I categorically stated that tomorrow being Sunday, someone should be send on Saturday itself.
However, no one attended to my complaint and no one even took the pain to call me and inform me that your complaint will be attended to shortly. However on Monday morning a person had called at our residence in the guise of rectifying the compliant, long after the complaint was lodged.
We had great difficulty in you, or your agent in not attending to our complaint on time. Such attitude of you, amounts to deficiency of service and caused great loss in terms of money and time to me and my family. Whenever I telephone, at 0484 – 2337590, 2337571, no one bothers to pick up the phone. Such an attitude towards the customers in unbecoming for a businessmen / service provider like you. Reserving my right to proceed in the matter legally, I firmly instruct you not to create such uncomfortable situation in the future.
Dated this the 16th day of February, 2010

George Johnson
Advocate

Anand Gas Agency still continue to be unconcerned about the complaints of the consumrs . Their Gas refill supply is erratic, and the usual reply is out of stock or contact next week . Their contact telephone numbers are always engaged . Even if go to the office of the agency the concerned staff is reticent in telling the actual ssituation, and the problem of shortage .

raghavanunni

i want a new conection

INDIAN OIL CORPORATION LIMITED — Indane gas not supplying

I am consumer of Kandhari Gas Service, & have booked (computerised thru Tel.1260) refilling several times (Last booking No.12 dated 10th April 09 ). My consumer No. is KT-975, Add:140, E-4, Sector-7, Rohini, Delhi in name of Rajender Kumar Jain. But Nobody cares for delivery. This has been happening for last 3 years. I have complained earlier in this forum only, but no improvement in their behaviour.

Dear sir,

I am residing in New No 2b, Old No 9, Vasan Street, Perambur, Chennai 11. I have approached the Indane Dealer Prakash Gas Agency, Indane Gas Distributor, No 1, Dimmasamy Durga St, Sembium, chennai 82.
But the dealer is insisting to purchase Stove from him and demanding to pay Rs.3, 650/- towards the total cost for the stove with single Cylinder..Pl confirm the cost of Cylinder together withpipe and regulator.

Regards

R Muralidharan

Dear Sir/Madam

i m Baljeet Singh from ludhiana mera LPG conection Aman Gas Service ludhiana me hai mene 25.03.10 ko gas ki booking karvai thi per abhi tak mujhe gas deliver nahi hua jab me waha call karta hu to wo misbehave karte hai or jab bhi jao to kal ane k lie kahte hai me sochta hu ke aap is or jaldi se jaldi reply karenge


Regards
Baljeet Singh
Mob.[protected]
Email:- [protected]@gmail.com

Dear Sir,

The Indian Oil petrol outlet at Makarpura, Near Akashvani (All India Radio), Vadodara; is not providing the correct measure for the amount paid, thereby fooling customers and hence degrading the name of Indian Oil.

Even the nearby Shell Outlet (which is a private petrol outlet hence the petrol cost is more there) manages to get good customer liking and preference but not the Indian Oil outlet.

Dear sir,

Regularly i fill my two wheeler at singaperumal koil, Near ford india, chengalpattu IOCL retail outlet, there were not filled up petrol for exact amount and they were doing some malpractises in metre also. If any anybody asking that the malpractises they threatened the public. So please take action against the same.

Regards

Sasikumar

Indian Oil — Regarding the consumer outlet

My name is Jaila singh.i am staying in "Fathepur"village teh.jhunir s,srdulgarh(Mansa)

i would like to draw your kind attention towrds consumer outlet which is working as Retail outlet of Indian oil.


Consumr outlet are only meant for particular society and are not allowed to sale diesel or potreleum products openly. They can sale potrleum products only to the members of society nd the peopls cover under that society. .They are selling petroleum products to every one which is illegal.
Senior authroties are also noticing this thing bt not paying attention towards that.

Consumer outlet dont have any driveway but they hve made that one too.
That consumer outlet harresing farmer by taking huge intrest rates and providing benefits to the landlords on behalf of farmers.

Nobody is paying attention towards this sp pls i request you to please pay your kind attention towards this problem and let the farmers free from this harresment and do their business legally.

Indian oil is not paying attention towards this problem because according to them its a remote area bt thats nt true .

Plz help us outpoor farmers

Thank you

Jaila singh

INDANE LPG GAS Cylinder — NOT RECEIVED CYLINDER

DEAR SIR,
OUR DISTRIBUTOR : PRANJAL INDANE, 21- GAYATRI COMPLEX, NR. POWER HOUSE, SABARMATI, AHMEDABAD - 380005. PHONE :[protected] / 27517282.
MY CONSUMER ID : AR66123 JAYANTILAL J SHETH A/1, ARBUDA FLAT, TOLL NAKA, SABARMATI, AHMEDABAD - 380005. GUJARAT.. MOB : [protected].
WE GET LAST CYLINDER AS ON 26 JUNE 2008.
WE BOOKED 1ST INDANE CYLINDER ON 14TH JULY 2008.
MY SECOND CYLINDER WAS EMPTY ON 18TH AUGUST 2008.
FROM 7TH AUGUST I WAS REGULARLY VISITED TO PRANJAL BY PERSONALLY OR BY TELEPHONE THEY ALWAYS ASK FOR TOMORROW OR WITHIN TWO DAYS, MEANWHILE YOU ARRANGE BY YOUR NEIGHBOR, BUT TILL TODAY I DON'T GET ANY CYLINDER..
I SEND COMPLAIN BY REGD. AD. POST TO AREA MANAGER, IOC LTD, NAVDIP HOUSE, AHMEDABAD - 380014.
NOW MY NEIGHBOR WAS DEMANDING ME HIS CYLINDER AND ASKING ANOTHER NEIGHBOR ALSO THAT NOT HELP ME NEXT TIME...
OUR DISTRIBUTOR NOT READY TO BOOK ANOTHER CYLINDER.
HE WAS ASKING 25DAYS AFTER GETTING THIS CYLINDER ONLY WE BOOK ANOTHER WHICH YOU GET AFTER 15 DAYS OF BOOKING ( 40DAYS ! ! ! !).
NOW WHEN I WILL GET 1ST CYLINDER AND WHEN 2ND?
1ST CYLINDER I HAVE TO GIVE TO MY NEIGHBOR...
THIS CYLINDER WAS PASSED ALREADY A WEEK...
DUE TO WE HAVE 2 CYLINDER WE CAN'T GET KEROSENE...
HOW TO MAKE FOOD AFTER COMPLETION THIS CYLINDER? ? ? .. WHAT TO ASK MY NEIGHBOR? ? ? ? ...
Regards,
Sheth.

Indane gas /LPG Gas — not received gas cylinder

D/sir,
My holding Gas connection no.V 2975 in Ashwarya Gas Agency, Umda Road, Bhilai. Last I have got cylinder on 31st August'2008 and booked after 21 days. But till date I have not received gas cylinder from the Agency. Several times I have talked over telphone but no porper response has been received. Every time they are telling cylinde will be supplied within two days. I have told them give me proper time otherwise I will compain. They told me that any where I may complain.

I request you to please arrange to provide gas cylinder as I am holding single cylinder.

Your early action will be highly appreciated.

Thanking;

D/sir,
My holding Gas connection no.kk-31 in Sh. Chandak, vaidh Magaharam Gas Agency, Bikaner. Last I booked before 33 days. But till date I have not received gas cylinder from the Agency. Several times I have talked over telphone but no porper response has been received. Every time they are telling cylinde will be supplied within two days. I have told them give me proper time otherwise I will compain. They told me that any where I may complain.
another problem is that they not provide home delivery they stop their cart on one place than we go and take delivery.

I request you to please arrange to provide gas cylinder as I am holding single cylinder.

Your early action will be highly appreciated.

D/sir,
My holding Gas connection no.R 2757 in Ashwarya Gas Agency, Umda Road, Bhilai. Last I have got cylinder on 1st week of april and booked after 21 days. But till date I have not received gas cylinder from the Agency. Several times I have talked over telphone but no porper response has been received. Every time they are telling cylinde will be supplied within two days. I have told them give me proper time otherwise I will compain. They told me that any where I may complain.

I request you to please arrange to provide gas cylinder as I am holding single cylinder.

Your early action will be highly appreciated.

Thanking;

Indane Gas LPG — Gas cylinder delivery problem

sir,
I am customer of M/s.Yashoda gas agency, padmarao nagar, secunderabad,hyderabad, andhra pradesh. My customer NO.32289.
I booked gas on 14.10.2009 : at 11:43am and complaint no. 4487.they told gas will be reached in 7 days but till the date not reached... this is the not first time , every time i am facing this problem.. once i booked the complaint they not delivered the cylinder. i call to to agency people they told already delevered, but i have not receaved.....
so , please take necessary action .
thanking you sir,


s. vishnu kumar,
[protected]@yahoo.co.in.

Dear sir,
with reference to my consumer no. sa006766 dt 14.11.2009 which is transfered from M/s sita gas service 47 new market jiwani mandi agra.I have received NOC Document from M/s Sita gas service Agra and submit it to M/s Vashno gas service ordaly bazar, varanasi, But till date I have not received any status both the agencies.Both the agencies are harrassing me and not giving any respectable response. In this process over 45 Days has been passing and my problem is becoming very serious day to day, so look into the matter and do the needfull as early as possible.

regards

Bhawna chaturvedi
15-D, Bhuvnesver Nager coloney
Ordaly Bazar, Varanasi
mobile no [protected] / [protected]

Please refer the complain below so far I have not received the gas cylinder. Is There any way to know the Status tru RTI

Dear Sir,
Is the online lpg booking works?
I have booked lpg gas cylinder online per details below
Consumer No. : AB-19027
Booking No. (Call Center) : 114
Date :[protected]
my second cylinder is about to finish Could you please look in to and arrange the Gas ASAP.
This is not first time I have booked earlier also but ultimately I had to go to ASHU GAS SERVICES to book it again. at the ASHU GAS SERVICES there are three phone no given on the slip[protected],[protected] but they never pick up the phone. it is very frustrating every time we have to go to the Rajouri garden booking office to book the LPG Cylinder. Could you please help.

Thanks & Regards
Ranjeet Singh Rana

TTV NO.[protected] DT 3 MAR 2011Wednesday, 9 March, 2011 6:37 PM
From: "sarangan srinivasan" <[protected]@yahoo.co.in>View contact detailsTo: [protected]@indianoil.co.inDear Sir

I am a senior citizen of 69 yrs old. I shifted from Mayapuri to Dwarka recently and I obtained
from the existiing Gas Agency of Premgas Services, Harinagar, New Delhi the above TTV
and I approached the JAI JAWAN GAS AGENCY AT Dwarka. Both of them saying the above
TTV has been handled centralised by IOC and they have not recd any confirmation of transfering the above TTV. I am running to pillar to post at this retired age. Hence request you if you are the person concerned to look after this or else you may forward to the respecti ve concerned.

I am awaiting your favourable reply.

My present address: 2301, Ashoka Enclave, Plot No.8A, Sector 11 Dwarka
Tele No.[protected] Landline: 45553687.

S.Sarangan
149-A DDA Flats
Vikrant Enclave
Mayapuri
New Delhi-110 064
Tele:[protected]
M : [protected]

Email ID: [protected]@yahoo.co.in

Dear Sir?Madam
I am consumer of Indian Gas I am transfer from Karnal to Narela(Delhi) I have Visited Shree Shyam Agency Narela(Delhi110040 I have submitted documents Election card, Driving Licence, PAN Card, Electricity Bill copy of Landlord as well as address proff ( Certified by the Company on Letter Head).agencies are harrassing me and not giving any respectable response. In this process over 17 days has been passing and my problem is becoming very big without gas so look into the matter and do the needfull as early as possible.
Please tell me advice other documents requir for transfer case.

Khushal Singh Yadav
[protected]

I have booked for cylinder three weeks before. Still now they are not supplied the cylinder. Now they told us u wait one week. Booking also they are allowing after 21 days of getting new cylinder.Kindly inform us what is the rule? complaint regarding Ambasamudram Bhupaneshwari gas service.