Indian Oil Corporation [IOC] Complaints & Reviews

Its very easy to resolve all your issues within 30 days, please file RTI application (first call them saying that i am going to file RTI, if he challenge then definetly file RTI, once you file it he will die, Pls update me and also help to others, its your responsibility to aware other and get this country corruption free.), for more detail visit this site. RTIINDIA.ORG (All the details, Sample forms and how to submit the application)
RTI.GOV.IN (Know about RTI)
CIC.GOV.In (Decisions made)

Its very easy to resolve all your issues within 30 days, don't buy anything else. please file RTI application (first call them saying that i am going to file RTI, if he challenge then definetly file RTI, once you file it he will die, Pls update me and also help to others, its your responsibility to aware other and get this country corruption free.), for more detail visit this site. RTIINDIA.ORG (All the details, Sample forms and how to submit the application)
RTI.GOV.IN (Know about RTI)
CIC.GOV.In (Decisions made)

i also affect with these similar problem. i book gas 20 days before. still not delivered the gas. when i try to call today. all the 3 lines are engaged. after several try connection was got. but no answer( none to attend the call). POOR RESPONSE...

i am from tirunagar. i am the customer of ALAGAR Gas AGENCY, Tirunagar. i book gas 20 days befrore. still not delivered the gas. In Office, they says, your gas is billed, and salesmen produce the gas. but the salesmen said i am not get the bill. then the gas cylinder where it goes?

Indane Gas — Non Delivery of Refilled Gas Cylinder even after 13 days

I am a consumer of Indane Gas. I have a Home Connection under Alisha Gas Service 58-East Mohan Nagar, Amritsar. I want book a complaint against them as they have not delivered Refilled cylinder even after 13 days. I have made a booking on 13-12-09 and the gas has not been delivered yet.

This is stella gas no:19532. I booked the gas 13th september, till now i didnt received the gas. The agency people said that it will reach within another 3 to 4 days. How can we manage that for long time. Please take an action and give the exact date of delivery as soon as possible.

this agency is quite bad.they don't even have a gas complaint number.noone bother even when u say its urgent.The agency should be stripped off its licence and close down.The previous complaint is in 2009.its 2013 now and still no chane in their attitude

Indian Oil — Stealing at petrol Pump

I stay at Domlur Township in Bangalore. On 20th may 2009 I purchased Petrol for 100 Rs. and by mistake gave 500/- to the Guy named Gireesh who gave the petrol. When I asked for 400/- Rs he said that I have paid only hundread. When I complained this to the owner of the Petrol Pump, he said that I should have paid only 100/-.
And refused to give 400/- back to me. This petrol Pump is in Domlur near Sony World Mall.

Please login the complain on http://www.iocl.com/Products/Indanegas.aspx contact us page.

I am stayed in Deesa.I have IOC Single Bottle Connection. My Req.For DBC but Here Dealer is not Answerd me. So Please you inform him to give me a DBC Connection.My CONSUMER NO 1784 SV No 0447236 Date 14/12/2005 Name Lalitkumar Somaji Padhiyar DISTRUBER CODE 9161788 DISTRIBUTER NAMEI ndanen Gas Agency Deesa.And my Mobile No.[protected]

Dear sir,


My distributor name : Maruti indane, Manjalpur.vadodara-390010.
My customer no : 36939


My self Rajani Kumar Mewada working as an engineer.
I had taken the gas connection from IOCL through one distributor in my residential area since Feb2009.

The distributor had provided me only one gas cylinder with new connection.but as per IOCL rules minimum waiting period is 6 to 10 month for second bottle.

I have requirement of second cylinder, I went to my area distributor office more than three times.but every time the same answer, we have no stock & company has not provided extra cylinders.

Also distributor told that you have to purchase non stick cooking item with second bottle, can it is fair when there is no rules from IOCL.

One thing i would like to share, if there is no stock of gas cylinder then how can people getting the bottle from secondary (black) market, and the regular customer like me is suffering for second bottle.

Sorry for some harsh writing but still i am not satisfy.
Kindly note the above & provide me the solution as sson as possible.


Thanks & best regards
Rajani Mewada
Mobile no. [protected]
E mail ID : [protected]@ltcis.ltindia.com

sir
respectfuffy I am not present and responce to as celender ablebel . my mo. no.[protected]

Dear IOC,

This is to inform about poor service from obtained as a supplier for distibutor from your thats through Kavitha Enterprises in Vijaya Nagar Bengalooru are really not responding in proper manner.The driver who supplies, he talks like a boss.the lady who attends the phone does not give proper answer, is any commiunication problems between them.Do not disturb customers in this case provide proper solutions ok.


Regards,
Satish Chandran.P

Please book for refill
Consumer no. 17438
Dealer: Golden Flame, New Ballygange, Kolkata-700042

Dear Sir,

My Consumer No. is 42936

M/s Bhubaneswar Gas, distributor of Indane gas at Lewis Road, Bhubaneswar is rarely provide telephonic booking service to its consumer.You will find most of the time the telephones are either engaged or not attended. If by chance it is booked over phone they are not informed the booking no. or the time to be taken for delivery. Most of the time it is not possible to get the refilled cylinder with in a week or more. Kindly do the needful.



Telephone Nos. of M/s Bhubaneswar Gas are[protected], 2434384

Dear Sir My Consumar no 7474 me raipur c.g. me flame&flame me mera kaneksan he wha home delevery ke ley jab bhi phone karo koi ricev nahe kar ta he no he [protected] hame bohat pare sane ho te he bar bar jana padta he aap koi uchet karwahe kare

gas connection no. 18422 at chittorgarh rajasthan, not acccepting dpc application

SIR,
IAM SUING GAS FOR MANY YEARS.IN KOLLAM DISTRICT, CHATHANOOR MOHAN GAS AGECY.CON.NO.24381.BUT ON[protected] MY CONNECTION CHANGED TO A NEW AGENCY WITHOUT MY CONCENT OR KNOWLEDGE CONSUMER NO-3143.I AM WORKIN IN NSS HS MADAVOOR AS TEACHER FOR THE LAST 27 YEARS.ON CALLING TO MOHAN AGENCY THEY TOLD THAT MY CONNECTION CHANGED TO KALLAMBALAM, INTHIRUVANTHAPURAM DIST., KERALA.
I BOOKED THERE ON 9/12/2010.BUT YET NOW THEY DIDNOT DELIVERED.THEY ARE IN BUSY FOR SELLING NEW CONNECTION WITH STUAU.SO THAT THEY WILL GET A LOT OF MONEY.PLEASE TAKE NECESSARY ACTION TO GET IT PROPERLY OR CHANGE IT INTO OLD AGENCY.THEY TOLD ME TO COMPLAINT THE HIGHER AUTHORITIES WHILE I AM CALLING TO THE NUMBER([protected]) ON 13/12/2010/11.15 AM.
G.K.SANKARAN NAIR(HSA, NSS HS MADAVOOR)
MADAVOOR-PALLICKAL .P.O.,
NEAR NSS HS MADAVOOR.
THIRUVANANTHAPURAM DISTRICT.
KERALA.PIN-695602, PHONE-[protected],
EMAIL- [protected]@gmail.com

This is to inform that the Indane Gas point center (Vimal Gas Agencies) based at Dharampeth is not able to provide services up to the mark as required by the customer. The biggest problem is that nobody picks up the below mentioned phone nos:[protected], [protected], [protected] and they are not ready to listen to the customer complaints. Please look in to this as otherwise i have no other option apart from moving to Consumer Forum for getting my problems resolved.

i am a custmer of Indane...on 5th of october 2008 a man accompaning a delivery man has rebuked me for not giving extra tips for the pujas. I told him that he is not the usual delivery man amd i would not give him any kind of extra tips for the pujas. The delivery man named munshi obeyed that but the person accompanying him pulling the van rebuked me.i stay at haltu and my distributor is
JIBAN JYOTI.
3/119 Garfa Main Road, Kol 78
or
2 Gariahat Road (s), Kol 68

LPG — additional connection(cylinder) to the existing one

I am already holding a connection of BHARAT GAS. Now i was in need(newly married and combined family) of an additional sylinder.

I went to enquire regarding this to MAHALAXMI GAS AGENCY, boyi guda, secunderabad. even i went today also.

they repeatedly saying that there is no such facility now.

please do favour me by giving solution to my problem.

Dear Sir,

I have got one connection of LPG Gas cylinder and on the existing one I requested the Rajasthan Indane Gas Distributor, Bhimganj Mandi MalaRoad Kota Rajasthan 324002Code No.[protected]to issue one more cylinder but since one month they told me to wait asked me to come on tomororow then day after tomororow they are bluffing me . Please help me to get one cylender in my gas connection Card No 100c1219426, Customer No. R18299 SV.No. 8239799/16.1.99
For your kind info and immediate action please.

P.C.Singhal
H.No.1199, Near sulbh complex, behind machis factory Kota 324002

I wish to know the procedure of transfer of gas connection form mother to son in the same locality and dealer. I approached the LPG -Indane dealer in this regard, they have told me that the amount of old connection is rs. 1900/- (taken in my mother's name in 2001) and again I have to pay another Rs. 1200/- approx. for instant connection to be transferred in my name? Is this procedure in line with IOCL Policy. Pls. guide me.

lpg domastic cylinder — delay in issue of cylinder

consumer no is 603718 request for refill was registered on 21-2-09. Till daterefill is not supplied. complaint through [protected] was registered on 18-3-09.

IOC — delay in supply

sir,
my customer id no is 27999, i have booked gas on 09/02/09 booking code is 2020- with kuthuparamba gas agencies, kannur road, kuthuparamba, kerala, and not recieved till today(04/04/09),
pls. take appropriate step to supply the same,

they are very irresponsible in customer sevice,
i have applied for second cylinder one and half year back, pls. issue second cylinder immediatly.

sencerly,
shaji.

MY CONSUMER NO IS "2" AND MY SUPPLIER IS "MANU FLAMES ALUVA". I HAVE BOOKED FOR A CYLINDER ON 04/06/2009. MY BOOKING NUMBER GIVEN BY THEM IS 1506. TILL DATE I HAVE NOT RECEIVED THE REFILL CYLINDER . KINDLY LOOK INTO THE MATTER AND DO THE NEEDFULL.

PLEASE CONFIRM, CAN I BOOK FOR SECOND CYLINDER AFTER TWENTY DAYS OR ONLY AFTER GETTING THE SECOND CYLINDER.

IOC.LPG cylinder domestic — issue of second lpg cylinder

i am a costomer of lpg domestic cylinder since 1994, my consumer no is dgc card no 17208755, johnson gas agency, pathanapuram, quilon dist, kerala.(card no 4501)
i had submitted application for additional cylinder long back, and the cylinder is allotted to me from johnson gas agency, pathanapuram, on 23 june 2009.i am working in kuwait, so pls give permission to gas agency to issue the cylinder to my wife p.rekha .
somakumar(soman pillai)
suresh bhavan
kamukumchery.p.o
PIN 689696
tel.[protected]

IOC Consumer No. 2205 attached to 'karuna gas Agency', narakkal, Ernakulam District . I have booked for LPG on 20.08.2009 under booking No. 4617. Till date I have not supplied with LPG. It is not understood the reasons for inordinate delay in supply of domestic gas. It is understood that most of the agencies are supplying gas to the consumers within 15-20 days of booking.

Request kindly look into the matter whether there is any malpractice in supply of gas and if so pls take necessary action to stop such activities.
Read comments

LPG SUPPLY BOOKING — BUSY TELEPHONE NUMBERS

MY GAS CONNECTION NO. FROM INDIAN OIL IS 59285. OUR DEALER IS YADOO INDANE GAS SUPPLY, GHAZIABAD. ANY TIME I HAVE TO BOOK THE GAS FOR REFILL IS AN UPHILL TASK. THE AGENCY PHONE NOS ARE JUST BUSY. IT IS TEST OF YOUR PATIENCE TO BOOK THE GAS. TAKES TWO-THREE HOURS CONTINUOS EFFORT ON PHONE FOR BOOKING.
WHY INTERNET BOOKING CAN NOT BE ALLOWED? OR THE DEALER INCREASES THE TELEPHONE NO. THEY SAY BOOK BY SMS. I SENT SMS FOUR DAYS BACK & TODAY I BOOKED GAS AGAIN BY CALLING( SPENDING 2 HOURS). WHEN CHECKED WHY ARE YOU BOOKING MY GAS BECAUSE I ALREADY BOOKED BY SMS? THE SIMPLE REPLY SIR WE ARE VERY BUSY & HAVE NOT SEEN THE SMS. I DONOT KNOW HOWMANY SMS CAN BE STORED ON MOBILE & HOW RELIABLE IS SMS BOOKING. I TALKED TO MY OTHER FRIENDS & EVERY BODY HAS SAME COMPLAINT.
WILL INDIAN OIL MARKETTING LOOK?

Dear Sir/Madam
I am customer of Indane gas holding double cylinder, and my gas agency name is KFCSC Hebbal, Bangalore.
1. When ever I book the cylinder it is not delivered on time.
2. Every time it is delayed by 7-8 days.
3. According to the gas agency I can book next cylinder after 25 days.
4. But the next cylinder is counter from the day it is delivery, so every month it is delayed and so happened that now we are facing huge problem. So pls tell me after having two cylinders I am still running short of gas due to ur gas agency. Before this agency I have holding my account in different agency (Indane) But I never faced this problem
So now you can analyze due to what reason this is happening and how many cylinder a family need definitely not double cylinder but much more. Hope some strike action will be taken.

Thanks/Regards

Suparna

IOC Cylinder — Supply Delay from IOC

Hello Every Consumer Gas Customers,,

All Consumers IOC of Indance Gas, you all send many complaint and suggustions to this foram against Distributors, Delivery Person, and many more, but any body get any reply from them and problems rectified and the same problems is not continuing with you but it is continue with other consumer but overall the complaints is not rectified by the company nor by Distributors and no customer is happy with any Distributors all over india. No Number display by Distributors for SMS facility for refilling of cylinder which was recently launched by the government and many more dray back by Distributors and higher authority of this department now many thing but they kept quit and i will point out many more in next complaint

I have booked lpg on 28.10.2009. Till date i have not received the same. On enquiry it is revealed that company has shifted my connection to some where.It is not scessable to anybody. It is the seventh time the same reason is facing.Your all phone numbers are found to be "not working/busy/no lines are going this way "in 24 hours. After repeated compliants, the company is not responding.What a surprising company is this.Without hope I am sending this to Company.

I booked for refil my Indane cylinder through IVR on 2nd Feb 2010.I'am aged and unable to send/recieve SMS and I am not having a mobile.I recieved an voice message with booking confirmation no.But after 3-4 hous a message come to thr mobile through I booked saying that my booking is not accepted as dead account.I am regularly getting my cylinder refilled through IOC distributor.But I am not aware that the refil is billed properly or not.I personally complainetd the customer care officer at Panampally nagar offfice on 9th feb 2010 and he directed the field officer to solve my issue and given a mobile number of the field officer to contact.Till now I did not get my refil cylinder or answer from the field officers mobile number.My distributor answering only a message of contact Panamapally nagar office...as a recorded message to all calls.Is there any solution to get my cylinder refilled.
Regards

Irish Felisia
M2F4 KB Park,
Edappally North PO
Cochin 682 024

INORDINATE DELAY IN SUPPLY OF LPG-DOMESTIC CONSUMPTION CYLINDER
Sir,

IOC Consumer No.6682attached to Sardhi, Kotuvali Eranakulam dirarict (Tel. Nos.[protected] is in my name. I have booked for LPG on 23.03.2009 . Till date I have not supplied with LPG. It is not understood the reasons for inordinate delay in supply of domestic gas. It is understood that most of the agencies are supplying gas to the consumers within 15-20 days of booking.

Request kindly look into the matter whether there is any malpractice in supply of gas and if so pls take necessary action to stop such activities.

LPG Refills Delay in supply — Inordinate delay in LPG supply and Irresponsible answer over phone.

Dear Sir,
I have booked for a refill on 21st Sep 2010 and my booking ref # 13458.
My consumer number is 39288.
Till date I did not receive my refill. Just a while ago when I called the concerned guy in +91 [protected] / [protected], answered in this manner.
we don't have delivery guiys and more over 1st , 2nd and 3rd are holidays and hence no body is here to supply gas cylinders. If he is not too much loaded today you will get it or tomorrow, else it will be a day after. See Mr. Singh your dealer is not running a charitable trust, where LPG cylinders are supplied free of cost and one can wait till stocks exists or delivery boy turns up for duty.
Sir, Mr.Satwant, what is going on in your Indane office? Is it the way a person in your dealers office respond to the customer?
we are paying RS.352.35 to Indane plus the delivery boy is demanding tips for delivering cyliners above all we have to bear such non-sense and wait until he clears off his load is it?? This is the service you provide to your Indane customers across India or what.??
I am going to complain to Mr.Deora /Petroleum Minister as well on this particular type of answer I got over the phone today from one of your dealer's office.
Please take action on the errant dealer and let me know also.
He never attempted to deliver as these guys are liars when in an earlier similar-case, I complained to your Indian Oil office in chennai, they simply told that the door is locked and hence delay in delivery. This is the second such incident which is an utter shame to entire LPG users.
Regards
Chandrasekar Rao
+91 [protected]
+[protected]

my consumer no is 22768 and Kottarath Enterprises, Kanjany, Thrissur is delivering the LPG for me. They are taking 45 days always to deliver the cylinder. the delay is not understood. Where as the other IOC agencies suplly within 25 to 30 dayas.. please look into the matter

yours faithfully



JOY THOMAS
CHITTILAPPILLY
KAIPPILLY, ARIMPUR.P.O.
THRISSUR-680 620

sir
my consumer no:9779 attached to st.jude gas agency, Dwaraka Mananthavady Wayanad district (tel.ph no:[protected]/[protected]) is in my name.I have booked LPG on 23.07.2010 under booking no:6766 till date not supplied.My destination is 1.5 km away from manathavady town(zero point).Three month ago they delivered gas and now not redy to come.We regularly trying over phone but not lifting the phone.So I kindly requist you make needful aregment for getting LPG regularly.

yours faithfully

santhosh m v
moosappilli house
pandikadave mananthavdy

Respected Sir,
My Consumer No.13483 attached with Manu Flames, Aluva. Last time I got the Cylinder on 8.9.2010 and I re-booked the same on 08.09.10 vide the booking No.175. On 15.10.2010 I enquired the status of my booking, the Agency told that there is no booking. They immediately re-booked my booking. They told that my old booking is cancelled. When I gone to the agency, they told that the problem of the Software, there are same problem occurred other peoples also. They give a IOC Contact No.2310859, but not answered. My family is suffering last one week. Please do the needful.

Yours faithfully,

Hamsa A.I.
Anjilimoottil
Asokapuram P.O.
Aluva-683 101

Domestic Gas — booking was on 13/08/2010 , till date not delivered.

my booking was on 13/08/2010 but till date my gas was not delivered. agency locked their all phone lines.
TG 0670.
C - 34.
Diamond Park.
Behind LOKNATH MANDIR.
Joka.

MY CONSUMER NO IS 4840 AND MY SUPPLIER IS "MANU FLAMES ALUVA". I HAVE BOOKED FOR A CYLINDER ON 06/10/2010. . TILL DATE I HAVE NOT RECEIVED THE REFILL CYLINDER . KINDLY LOOK INTO THE MATTER AND DO THE NEEDFULL.

ioc-domestic gas service — delay in supply of refill cylinder

m/s sree venkateswara gas service,279/5.yercaudroad,gorimedu,salem-636008,tamilnadu isnot properly supplying refill cylinders.they admits booking 30 days after the date of delivery of previous cylinder.then they make bills after 10 days time. therafter they deliver the cylinder after a weeks time from the date of bill.kindly intervene and render justice.

sir, my con no 9235 attached to Dreams indane Pannimattam, Kottayam(tel no:[protected].I have booked the gas on[protected].Till date I have not supplied with the gas.Kindly look into the matter and do the needfull. My tel no is[protected].

Venkateswara Gas Services — Delay in Gas refilling

My consumer Number is 32749. I had booked for gas cylinder refilling on 16/06/2011. I was informed that the refilling will be done within 3 days. Today is 25/06/2011 and the refilling has not been done inspite of my repeated telephonic reminders. In the meantime the Government has hiked the prices of the gas cylinder by Rs 50/ per bottle. In view of the wanton delay by the dealed I am unnecessarily put to delay. I request an enquiry to find out if the supply has been done in normal course as per the booking dates and time to all without any undue preference or without any malafide intention.

C.K.A.Nambi
AS7, Sunstone Apartments,
61, ANA Avenue, Jaswant Nagar,
Mogappair West, Chennai 600037
Ph[protected]/[protected]

Sir,
I am a consumer(Krishnankutty, vasantha vihar, consumer no-24879, Thamarakulam(p.o), alupuzha(Dt)) of ioc gas and send for this letter for me for my dealer Reveendra gas agencies at Anayadi (Kollam) is not responsds properly.My location is Mallelmukku(Near Thamarakulam Jn) and I call their phone no[protected]store no)) for booking, but they not respond or the engaged tune. Sir the important of gas was my mother died on Saturday[protected].In the Sunday they reached our place, then they not stop the van, it process is every time looped. But not give cylinder. i have booked gas 30 days back but not delivered so far . They noticed for booking and any complaint the BSNL telephone no[protected]office no), but any time it is busy or not responding. on a previous occasion also had experienced similar kind of problem. this problem happened to me so many customer also have the same problem. please look into my complaint and do the needful .Plese send the details of action in this email id [protected]@yahoo.com.

yours faithfully
Krishnankutty

Sir,

My Consumer No.26323 is attached with Saroj Gas Agencies, Pathanamthitta( tel-no.[protected], [protected]) . Last time I got the Cylinder on 10.4.12. and I re-booked the same on 15-4-12.But till this time it is not supplied.When enquired the distributor is saying that according to IOCL norms the next delivery time is more than 35 days from the last delivery.Is it true.I am also eager to know that, what is the time period for the supply ? ( I am having two cylinders).Every time I am getting the cylinder after one month from the date of booking. And also the responses from the distributor point is very bad . ( most of the time they are not picking the phone).There is also doubt that, they are supplying the cylinders to other people( not the authorized customer of IOCL) at higher rates.please look into my complaint and do the needful.If possible pl. send the detail of action to [protected]@gmail.com.

regards

Ajith Kumar

LPG — DELAY IN HOUSEHOLD GAS SUPPLY

Dear Sir,
We having consumer number 5818 booked gas on 31st may 2012 through freedom gas service and till date we have not received the gas to our residence.After calling the customer care number come to know that our distributor has cleared booking till 6th june so why and how it could be possible?Also last month also they have done the same mistake and I had registered complain to the toll free number and with in 2 days the gas had been delivered after my complain.Pls take the appropriate actions against the same so that we could get delivered the cylinder and in future also the same should not get repeated with any of the consumers.

Thanks & Regards,
Devdutta chakraborty

IOC Consumer No 24876 attached to Thamburatty Gas Agency Chirayinkeezh Thiruvananthapuram (phone No[protected] /641310) I have booked for refill cylindr booking on[protected] No 294463 . But not supplied refill cylinder and inform dear Indane customer against your refill booking 294463 cancelled .(I am having three cylinders on[protected] to[protected]This distributor sarvice and responses very very bad.So pls take necessary action to stop such activities.

yours faithfully
P. Jagathamma
e mail [protected]@gmail.com

Dear Sir,
our customer no. 23549, Name-Ashish Jain, Our Vender M/S Jadika Gas Services, Satatio Road Sagar (M.P.),
i was booking my gas refilling last month[protected] bust he is not give me refilled cyliendre and his oprater said i[censored] want to harry so plz purchase cyliendre to any other medium or effort extra money and not booking again and not prividing cyliendr

Thanks
Ashish Jain

My gas book no 22609 not delivered till time while i booked my gas one week before.

RT-3983, I AM GAS BOOK DAILY NOW, BUT GAS CAN NOT DELIVERS, PLS CHK NOW
MUNISH GUPTA

GAS AGENCY ... M/S ROHINI ENTER PERSIES
TEL.[protected]

Dear Sir,

I am a LPG Indane Gas customer with Captain gas agency Pratap Vihar Vijay nagar Ghaziabad, U.P and my consumer number is CTV 3173. I have booked for a refile on 15th july 2009 over phone. They replied that they will Distribute with in a week. But after 2 weeks when I made a call to them they replied it will deliver with in 1 or 2 days. Again I called them on 21th July 09.they informed me that your number is not registered till today. And it is registered by now only it will be distribute after a week. In person I explained the things to the agency and my 2 cylinders are empty due to abnormal delay, but they are not ready to hear anything and they are dealing the customers very bad. Now we are searching for other option that where the services is good. This is the think not only happen for me but all Captain Gas agency consumers. Please take necessary action.

With Regards

Kapil Kumar Parashar

sir
i have been booked gas on 16/05/2010 sunday by online,
but i am not get my gas cliynder till date ,so please do some thing
i shall be greatful if you wiil be accept my complaint
c-id=DG-5097
holder=Mohd.mazhar
dealer=Dhruv gas
phone number of holder:[protected]

A-633 prem nagar nabikarim pahar ganj new delhi

Dear sir,

I have been suffering with gas supply for long time.When ever I call them generally they do not pick up phone and if they pick up they
talk so rudely you can not imagine.Every time they do not give us gas booking number and and say that their computer is not working.They never give booking number over phone and delivery man wont give you gas with out that no.
But if you go the shop and book then i will take more than 1 month get a gas.If you ask them they say change your distributor.
Please help me on this matter


Consumer name : Jyoti Basu Ray

Consumer no : 03061
Address : 25, M.O lane
Dumdum,Nager Bazar
Kolkata-74


Indane distributor : Cantonment gas supply
Code no : 99034611
Address: 38A/1, J.N tiwari Rd. Dumdum cantt. Kolkata-28

Sir,
I have a LPG connection from Deera Gas agency Perambra Kozhikode;Dt. My customer No.24720
in the name of Satheesh.C.P.Now the Gas agency could not deliver the gas in time.They are telling that the company could not send the load in time,So that they are helpless.So you may kind me and esquire about their delivery and do needful in favor of me.

Dear sir My self sai kumar , my indian gas consumer no is : 40570 , i booked gas on 03 Jan 2012 , my refill bokking no is 321106 , N cash memo recipt is 1566 , i got message that it il deliverd shortly , on 5th i got message that ur gas delivered but till now i did not get gas , from last three monyhs am facing lot of problem with the gas agency my gas agency is APSCL LIMITED Musheerabad please kindly take care of them

sir, this is faiz uddin and custmer of divolia indane gas, i want to inform you this is the agency of village 'nadiganv' but gas distribuit in konch, and they never deliver gas at home, insteed of it we have to go to angecy for gas, and they distribuit gas on main road (konch to jalaun).
i hope you will take action fast.
my contact no. [protected]
My email id faiz.[protected]@gmail.com

I have book[protected] for refilling of my cylinder. My consumer no. is 39707resiter with ref no. 528765.
it is painful to inform you that i have not got my cylinder please note my complain and please guide to deliver my cylinder.
thank you
Liladhar

Really? if i will put complain here, somebody will take action against gas dealer?...need at least reply from this department.

my consumer number is 39523...No any Complains about Dealer, Bookings, Sms service but Delivery Boys refuses to delver my Refill at my home...its on third floor, no lift. is there any rule for number of floors to deliver?

LPG cylinder for domestic use — Expired cylinder issued

My consumer no. is 5836.I was given a gas cylinder on 27th Apr which had a defective pin.It could not be rectified by the certified mechanic from Bajrang Indane. It was offered to be replaced. The cylinder offered for replacement is in a very bad shape and is expired. The date of expiry on the cylinder such as A-06/B-08 etc is not mentioned anywhere which led me to this conclusion.
This is a gross deficiency of services on the part of the supplier, for neglecting the life safety of the consumer. Kindly make it a point that the expired cylinder is replaced and all such cylinders which are in dilapidated condition and are expired are in the market are withdrawn not circulated till all safety checks and revalidation of its use is done.

rgds

Amar

Indane / Domestic Lpg — Problem with Gas Booking

Sub: Problem with gas booking.

Dear Sir,
I the undersigned is a domestic LPG customer of your company under the distributor M/S Roy & Dutta Enterprise (Code[protected], Indrolok, Sodepur. During last few months we are facing a lot of problems in booking. In the month of April the distributor said that, the booking will be taken after 7 (seven) days from the date of delivery. The last delivery date was 25th April, 2008, so, my father had gone to book a cylinder on 2nd May, 2008. But my father was told that, now onwards booking will be taken after 10 (ten) days from the date of delivery. As per them I had gone there on 5th May, 2008. Then they told me that, now the gapping period is of 15 days.

In such circumstances I request them to tell me the way to know the gapping period. One of them told me in a very rough manner that we have to come over here to know the gapping period and we will also not receive the telephone calls.

Now I would like to know that, who is responsible for the decision of gapping period? Are you instruct them or they decide their own?

So, I would like to request you to look into this matter and suggest me the best way.

Thanking you,

Yours Truly,

sd/-

AJOY KUMAR DEY
Consumer No. 9053
87, P.C.Chatterjee Road
Uttarpally, Sodepur
Kolkata - 700 110

Ph. [protected]

what the consumer has written is absolutely correct.