Indian Oil Corporation [IOC] Complaints & Reviews

Indane Gas -IOC — Delay in Gas Supply

I am a customer of Indane Gas -IOC, my supplier of Gas cylender is S.P Enterprise, Alaknanda, New Delhi

My Consumer No. is SP231,
My Address is 2/133, Dakshin Puri New Delhi -110062


[protected], 26027225
The above said Telephone number is continuesly showing Busy and the customer service people not picking up the phone.

I am trying to book the gas cylnder since last 3 days but not be able to connect the Gas Agency.

Everytime I have to go to the Gas Agency to Book the Cylnder.

It is requested to you to please consider the request and do the need full action.

Regards

Naeem Ahmed
[protected]
[protected]

Indian Oil Corporation- Indane gas — Delay in booking and supply

This is to bring to the notice of concerned authorities that Indian Oil corporation has fixed 21 days from the day of previous supply as the gap required to make a booking. This rule might have been framed with the target of supply within 2 or 3 days. Practically, to the inconvenience of the consumers only the time limit of 21 days is being insisted by the supplying agencies and not the supply target. Presently agencies take about 15 to 20 days for the supply.

With the above supply system a small family would be getting only around 9 to 10 cylinders per year with which it is not possible to meet the requirements. Now as most of the users have no alternate option, consumers are forced to pay more and the workers supplying the gas are also demanding more.

In order to avoid the inconvenience caused to consumers and to restrict the agencies from fraudulent pracices, vigil should be kept on the agencies by the department.
The restriction of 21 days required for booking is to be removed and the requirement of small families ( Min 4 members) is to be considered as 12- 15 cylinders per year.

Agency: Navarathna gas agency, Shaikhpet- Hyderabad. Cons. No: 24571.
Venkatapathy.

Indian oil corporation — gas supply

I have Indian Oil Coiporation gas connection in Agra from Mayur gas service Jaipur house Agra to his gas agency gas booking on[protected]gas connection no. m11417) but till date not supply gas to me. Also talk to you last supply gas sylender by agency is very ruff (balu and only air) because in the sylender the largest water.

Please take necessary action and please inform to me my mob no. [protected]

Indian Oil — Gas Supply

Dear Sir,

I have logged the complaint no agst the Supply of the Indian Oil Gas on 21.04.2010. throuhg my Consumer No. 8227 through my Distrubtor S& P Enterprises at Aravali Shopping Centre.Today is 11th May'10 the Gas had not been delivered to me.

Thanking you,
Mr. L.P.Srivastava,
Flat No. 215, Aravali Apartments,
Alaknanda, New Delhi-110019

indian oil gas — supply of gas delaying

CYLINDER NOT SUPPLIED
SIR,
Last month, I had booked a cyllinder with M/S AMMAL AGENCY, KATTAKADA,TRIVANDRUM. My consumer number is 13035. Till date, the same is not delivered to me. When I went to the agency to enquire about it, the staff had used filthy language against me. I request you to please look into the issue.

My ph no is [protected]

Indian Oil corporation - Consumer gas — Delay in supply

Dear Sir,
I am LPG gas consumer, I deal with M/s Veer Gas Agencies, West Mambalam, Chennai service who are the distibutor of my area,
My consumber No. 38072. My problem is after booking they have not supply the gas home delivery.
Presentely i book the gas 14th Mar 2011, today is 5th Apr, no cylender reach at my home.
I request you please solve my problem.


Your faithfully,

GS Narayana sharma
2/23 Krishna Flats
Burma Kanagambal Street
Chennai
[protected].

Rsp. Sir,
I booked my indane gas on 12/08/2011 but i am not recieved my gas cylinder. My gas agency name is AAKASH GAS SERVICE JOHRIPUR NEW DELHI-94, consumer no is 23221 & iocl booking no. is 6869

dear sir,
my consumer no. is 5214, gas agency name is radhakrishna indane gas agency, avadi, chennai-54. I had registered refill on[protected] registration no 224669 cash memo no 354 was issued on[protected] .As per IVRS record the supplier had made supplies for bookings upto 29-06-12 . But i have not received my cylinder till this date[protected] .We are daily making the calls to the agency, but they say it will be send tomorrow.This is going on for the past two weeks. Kindly make arrangements to issue my cylinder.

The Indian oil petrol bunk opposite to Virtusa at Ekattuthangal, Chennai uses a different petrol gun cum monitor. They are perfect frauds, who are cheating consumers by turning the petrol gun away while not completing the actual level at the end of every fueling.They steal 150 to 250 ml of petrol in every automobiles and more than litres in every four wheelers.At the end of every single day they must be cheating and stealing almost 100s of litres of petrol from common people.So peoples do not fuel there in that bunk.
one can refuel at the Shell which is just few meters away from that bunk, where the service and standard is just too good.

I have purchased twice petrol from Indian oil outlet ramaservice stationNear ISBT, anand Vihar.There is one advt. .if I send the bill no by sms ., I shall get gift voucher.Please let me know what is the no. I sholuld send the bill nos.?

Yes Cheating is going on petrol bunk & diverting their mind .

Its very easy to resolve all your issues within 30 days, please file RTI application (first call them saying that i am going to file RTI, if he challenge then definetly file RTI, once you file it he will die, Pls update me and also help to others, its your responsibility to aware other and get this country corruption free.), for more detail visit this site. RTIINDIA.ORG (All the details, Sample forms and how to submit the application)
RTI.GOV.IN (Know about RTI)
CIC.GOV.In (Decisions made)

the phone booking facility is so poor.i am trying to my gas cylinder last few days but phone is engased always.

Indian Gas Booking phone is not Connected, I will try to last five days onwards till on number busy. So, What I am doing? My area is Meerpet, Balapur X Road, Janapriya Mahanagar, Hyderabad - 500 079.


Thanking You sir,
G C Koteswara Rao
Mobile: [protected]

how i have to apply for new connection, please give me the details

petroleum — scam in petrol pump

There is scam in HP petrol pump in Ranchi jharkhand. I noticed, last 2 times i went there the meter is never on zero and when ever the workers start filling the petrol in my car they start distracting me. Even today i noticed it again, the same thing happened, the meter was not on zero and when i tried to see the meter the workers started distracting me but this time i ignored them and looked at the meter and it started from 20 Rupees. When i told them this they said not you are mistaking. This incident happened to many people i know. Please take action against this. If this still happens again i will be forced to go to consumer forum court. The location of that petrol pump is Near Kokar Industrial Area, Kokar, Ranchi, Jharkhand.

Hello Rakesh,
The exact same thing happened with me. When I discussed it at home, found out that it had happened with my wife too.
Have you been able to make you complaint heard. I wonder if writing on these portals ever yields any results.
Thanks for sharing though.

I also had similar experiences from AMAR SERVICE STATION, Marathahalli, if you go there and ask petrol then they will first ask money if you wait to fill then they will ask whether you are paying by card or cash, if you say card then you will not get even half the petrol. It happened with me 3-4 times, and then I got the number of the Petrol Pump supervisor from Indian Oil Corporation Mr. Ravinder Mobile Number [protected]. He promised me that he will take care of this. But last week again I filled for Rs. 300 and I used to get 300 KM for that I got but this time I got only 175 KM. That means no action has been taken against that Pump.

If anyone knows the email address to escalate this issue then please let me know. I have filled petrol from this pump for than 10 times and lost money all the occasions.

I have had a similar experience at the Indian Oil Petrol Pump on Zakir Hussain Marg, Nineteenth Hole Service Station in New Delhi.

Same happened with me at the same petrol pump on 17th Jan 2009 at around 7:30 am. At this petrol pump where I got cheated I asked the attendant to fill Rs. 500/- Diesel in my Indigo. The attendant asked me to check zero mark. As I was a little off from the meter I got down from car and stood near the meter. Everything was going fine as I was monitoring the meter but suddenly when the meter was reading around 300 another attendant appeared from another direction and asked me to pay money and sign on the bill which I never asked. Within a fraction of a second as my attention was diverted the attendant who was filling diesel abruptly pressed some key on the meter and diesel stopped. On hearing the diesel stop sound I immediately turned towards the meter and it showed zero for some seconds and then 500. I got cheated. The attendant had reset the meter. At the rate at which the diesel was being filled into the tank I think I approximately lost around 100 to 150 rupees. Petrol pump name is "Kapoor Auto Service Station Patparganj Society Area, I.P. Extension, Delhi-92". Never ever remove your attention from the meter till you see the full reading. Petrol pump attendants funda "Divert the attention (specially when you are alone) and cheat easily". Authorities must take action against these fraud petrol pumps.

i also had a similar experience at KAPUR AUTO SERVICE in patparganj, delhi -92.a few days ago

I ALSO REQUEST ALL THOSE CHEATED TO GO TO INDIAN OIL WEBSITE AND LODGE A COMPLAINT so that repeated complaints might prompt the authorities to take some action against the habitual offenders

The petrol bunk at Bangalore, MG road and Dickenson Road crossing do the same thing.
Everytime I sit in the car and said fill petrol, they ran it half way and then said, electricity gone.
post which they fill in the rest.
This time it happened again and i got suspicious that why always when i come in this problem happens.
When I shouted at them, they started again from zero.
I am going to lodge a complaint with ioc as well as inform the newspapers.

The same thing happened to me too at the very same pump twice atleast, and it continues to happen at various other petrol pumps. Specifically, Indian Oil pumps. Something should be done about the same.

FOR THOSE WHO RESIDE IN VELACHERRY chennai.

BEWARE OF INDIAN OIL PETROL PUMP (IOCL) NEAR GURUNANAK COLLEGE, OPPOSITE OT WESTIN HOTEL.

i use to get very low mileage in this particular petrol pump. so today i need to check them extra carefully. and you know what ? today i caught them red handed. i gave 100rs to fill petrol. other attendant try to distract me . suddenly i turned to see the nummber. he was causually typing 36rs in number pad. i asked him why you typed 36rs even after telling you to put 100rs petrol. he said "no sir it was in zero. you dont need to worry blah blah blah". he started to put petrol. asked him to take his hand. and you know what . it stopped at 36rs. and then he "machine problem ." he tried to start the pump manualy remaining 64rs of petrol. i stopped him. asked him to give remaining 64rs. i told them i not going to come back here again.this happend not for the frist they did it again and again to me some 4 times. something cheating going on.

this is new kind of fraud. if ask them to fill 100rs. they type 40rs. when you are not seeing meter. then they show you zero in counter. meter stop at 40rs. then they manually fill remaining fuel until it comes to 100rs. sometimes they set it to 100rs. purposely stop the fuel manualy and then start it again to fill the remaining fuel.

so friends.

1. if anyone try to distract you . dont take your eyes off from counter. answer him without taking your eyes off from the counter.
2.if you want to fill petrol 500rs... attendant filled only 200rs. then never tell him to fill remainig 300rs of petrol. just leave the pump station with 200rs of petrol. he is definitely cheating.

GOOD PETROL PUMPS I FOUND OUT IN VELACHERRY REAGION:

1. Small bharat petroleum petrol pump in 100ft bypass road. its located on left side of the road when you travel towards velacherry. here quality seems to be good. i can feel the difference. quantity also 100% good. only one guy will standing and pour fuel to your vehicle. another interesting thing i found out is. they opened pasted banner mentioning they have quality checking tools here to check quality of petrol.

2. HP petrol pump in velachery by pass road. its on the right side of the road when you travel toward velacherry vijayanager. quantity is 100% same. quality some what good. my bike gave good mileage.

3. IOCL pump in taramani link road. quantity is 100%. no cheating. but quality also some what good. but i can feel the difference in quality between these two pump and small bharat petroleum pump in 100ft road.

So friends BEWARE OF IOCL PETROL PUMP OPPOSITE WESTIN HOTEL NEAR GURUNANAK COLLEGE.

NOTE: This is was on JAN 2013. so i will try to update periodicaly which petrol pump is cheating and which is not.

Please register your complaint with name of the persons working at the petrol pump at
http://webapp.indianoil.co.in/paribhavam/?toMktgIS=3
The name of the manager is Mr.Rajender who is the kingpin. Let the drive against corruption initiate. The channel is effective and you can also followup with the complaint number generated.

I had been in out of state for more than 29 years. I feel the difference in gas supply in both places. Here I enjoy more systamatic supply. Thanks to IOC keep this always.

WE ARE FACING LOT OF SUPPLY PROBLEMS FROM INDANE GAS DEALER FROM PALAKKAD .. YEMKAY GAS AGENCIES. WHENEVER WE BOOK THE GAS IT TAKES MINIMUM OF 25 TO 30 DAYS TO DELIVER THE SAME. WHEN COMPARED TO OTHER COMPANIES AND DEALERS IN AND AROUND PALAKKAD YEMKAY GAS AGENCIES DELAYING THE DELIVERY VERY LATE. ALL OTHER COMPANIES AND DEALERS SUPPLY THE GAS WITHIN 15 DAYS FROM THE DATE OF BOOKING. PLEASE RECTIFY THE PROBLEM AND ARRANGE FOR A SPEEDY SUPPLY OF CYLINDERS QUICKLY. MY CONSUMER NUMBER IS 82208 WITH YEMKAY GAS AGENCIES AND IS IN THE NAME OF M.MOHANKUMAR, OLAVAKKODE.

Please send your complaints and suggestions to [protected]@yemkaygasagencies.com.

Visit our website www.yemkaygasagencies.com

LPG Cylinder — gas leakaging

emergency phones non responding, in spite repeated dialing to
ph no s 1716 and 24576261 as given by the LPG dealer Samatha
siva shakthi Ent., malakpet(kothapet), Hyderabad.

Indane LPG Household Gas — Gas Leak

Yesterday night when we attempted to change the Gas Cylinder we could smell the Gas Leak hence the new Cylinder was removed and kept separately. This morning we have made a Complaint to M/s. Jaya Gas Agency, Porur on their Land line number 24769329 referring our Consumer number 4276 about the Gas leak and subsequently we have reminded 4 times till late evening. Every time the answer was the Mechanic will come within half an hour, but at this moment of time 1845 Hrs. no one has turned up.

Being a Senior Citizen I have been put to severe hardship and forced to consume outside food the whole day which I avoid due to age factor. I would request you to take up the matter seriously and do the needful. I wish to say that I will not hesitate to take up this isue at the appropriate level, if my complaint is not addressed properly by Indane or its useless distriburtor.

Thanks,
S. Ramachandran
No. 1, Nakkeeran Street,
Bhuvaneswari Nagar,
Valasaravakkam,
Chennai 600087.
Mobile +[protected]

Indane Domestic LPG — Leaking of Gas from Cylinder

The Gas Leakage Problem was immediately informed on 15.07.09 at 12 Noon to my local Agency (Nabarun Gas Agency, Asansol, West bengal)and after receive my complain over Telecon the Agency assured me that they send their Mechanic for rectification. I am regret to mention that till date nither any mechanic from the Agency not yet to come to house or any information given to me from their end.

Kindly take Action immediately so that the major accident may not occoured.

Consumer No.NB-4268

Address.
Subhasis Sen.
Flat no.BB-7/2
Road No.7
Riverside Township
P.O. Burnpur
Dist.Burdwan.
M/No. [protected]

Indane Gas — Leaking Cylinder

Gas Cylinder supplied by Varalakshmi Agencies, Chennai is found to be leaking, but no response when tried calling distributor for 2 days.

Indane Gas — LPG cylinder leaking

my gas (LPG)s leaking in my house, consumer no 20838 agent Gobordha agency merripalem near 104 area, self address M 2 Nirman park Industrial estate vizag 530007, my ph[protected]/[protected]/ [protected]. please attend quickly

Dear sir,
I am a customer of mansarovar indane mansarovar jaipur. Con. no is T31962, There is no proper way to booking gas through phone or mobile, only way to go agency only reliabe way, it is not possible for every custmor, there is no proper control over agency of indane authorities, Why every one knows the reason.Therefore, I approach you, GOD help me, one can see for last two years I have to take refill on godown. Itis way to get everyone solve proplem, INDANEis sleeping only.
PRAMOD KUMAR JAIN
152-35 MANSAROVAR
JAIPUR 302020
cONSUMER NO T31962
Mansarovar indane mansarovar jaipur

Not needed, please let me know, if you need the email which is from Area manager of IOCL, I can forrward you. also please aware RTI also
Its very easy to resolve all your issues within 30 days, please file RTI application (first call them saying that i am going to file RTI, if he challenge then definetly file RTI, once you file it he will die, Pls update me and also help to others, its your responsibility to aware other and get this country corruption free.), for more detail visit this site. RTIINDIA.ORG (All the details, Sample forms and how to submit the application)
RTI.GOV.IN (Know about RTI)
CIC.GOV.In (Decisions made)

Dear all,

I am an indane lpg customer, my customer id is 5271.Agency is Vikram gais agency in transport nagar Agra road Jaipur.contact no is[protected].

I tried to contact this number many times to register the complaints against Vikram gas Agency at Transport nagar Jaipur.I was continuously trying to get this number.but there was no response.
We are not getting the gas cylinder properly.Many subscribers under this Gas agency.The same complaints and all are very upset.I m very upset because when visit there he say's deliver in two or three days.After three days he told me after 5 days but not deliver.
When i want to know about deliver system, He told me that Book your gais after 21 days from last deliver and delivery after 35 days from booking date.It meens I will wait 2 months for geting the cylender. i m realy in problem from last 15 days without gais cylender, with all of my family member.

I want to know through you what can i do to resolve my problem.bkz he said symply i have no cylender.

Please do the needful for a consumer safety from monopoly of agency.
i will waiting for your response and cylinder also.

Its very easy to resolve all your issues within 30 days, please file RTI application (first call them saying that i am going to file RTI, if he challenge then definetly file RTI, once you file it he will die, Pls update me and also help to others, its your responsibility to aware other and get this country corruption free.), for more detail visit this site. RTIINDIA.ORG (All the details, Sample forms and how to submit the application)
RTI.GOV.IN (Know about RTI)
CIC.GOV.In (Decisions made)

sir,
i am randhir kumar customer of indian lpg. Indian agency does not get to me cylinder gas on the time. i call to them than they does not replayed and as well as cry .this saturation in 3 months.
so i requested to you please handle my problems .

hahaha..

Is there really a Rule that one must take re-fill within 6 months? And if you take later than that you must give a reason and those letters and things explaining why you consumed less?

Cant believe this man. These guys are worse than thugs. Their only skill is customer harassment.

You mean, you need to tell them why your gas consumption is low?
In a country where cooking gas is already scarce!!!

Indane, this was a good one. Any more tricks?

Strange, these guys should be awarded a PhD (PhRed) in Red-Tap and Harassment.

Most of the Gas Dealers are Rogues and Thugs anyway.

Are these complaints addressed by any responsible Government official/company concerned, if yes should be published here.

Should educate people how and where people should get the remedies to the complaints.

RR Bhardwaj

All Indian Govt. Gas Agencies are Rogues.
INDANE is a very good example of that.

They should be rewarding people who consume less cooking gas - and here - they want to harass and punish you for that!!

Thieves manning Govt. Departments in India.

lindane — gas refill and regulator

i am customer with AVTAR FLAMES CENTRE but till now i have not even single cylinder to me door step after booking as it was early said that it should be home delivery.normally i have to go personally to got the cylinder to their stock point.
I have complained at AVTAR FLAMES OFFICE but no body is going to listen what should i do.
pl guide me
i shal be highly thank ful to you.

my consumer no is AT26678
kulvir singh c-32 phase 2 focal point
ludhiana.
cell[protected]

lindane — Delay in sending a refill and harrassment

Dear Sir

Consumer No 07545 - Mehboob Pasha

Sathy Gas Agency, Dr.Radhakrishna Salai, Mylapore, Chennai

Kindly note that we had placed an order for a refill gas cylinder more than a month ago and till date there is no response. They do not take calls, the phones ring out most of the times without a response. If we manage to get them they are extremely rude and bang the phone down saying they will send it.
I am sure that if IOC officials chect their registers and supplies the black marketing will come to light. The delivery persons they engage to deliver are absolute rowdies, arrogant to the core and disrespectful.

When we complain to Agency, they ask us to go and complain to who ever we want.

Kindly Look into our complaint and arrange the refills on time.

Thank you/Brgds
[protected]