Indian Oil Corporation [IOC] Complaints & Reviews

I am a consumer of indane gas registered at gauri enterprise, on 6 oct 2021 I ordered for a refill of my cylinder and received it on 8 oct... Since we have shifted from the earlier place so I was not present at the time of delivery and thought that the cylinder will be full.It only lasted for 9 days and now it's empty what should I do, we are paying 900 for 9 days gas your suppliers are cheating their customers, . My customer id last digits are 3176.kindly resolve my query at the earliest.

Dear Sir,
Kindly requested you to sea my problem .
I book my Gass Cylinder from Vindhyawasani Gass Service Mirzapur before one month(25/09/2013) ago but not found delivery till now, so tell me now what can i do, i suffer manny problem due to lake of this.

Kindly check it and help me as soon as possible.

thanking You
Bihari Lal Vishwakarma
Mirzapur

Dear Sir,
Kindly requested you to sea my problem .
I book my Gass Cylinder from Vindhyawasani Gass Service Mirzapur before one month(25/09/2013) ago but not found delivery till now, so tell me now what can i do, i suffer manny problem due to lake of this.

Kindly check it and help me as soon as possible.

thanking You
Bihari Lal Vishwakarma
Mirzapur

Please inform for regitration of booking refills for indane cylinder

I am authorised custumer of indane gas with mahendra gas, nagod dist-satna.
my consumer no is 636. agency always make problem in the booking of gas cylinder. last too times i have booked the gas cylinder on 15-3-9 and gas delevered on 26-3-9 .next 20-4-9 and gas delevred on 1-5-9 in which i heve given writen complain to my dealer but he is not responsiong. I have treid to book the gas cylinder on 5-4-9, but it was my utler surprise that agency has refused to the cylinder and they told me that booking can be done only after 22 days from the date of dellivery.and he booked cylinder on 20-04-09 and given delivery on 01-5-09. now on 12-05-09 i treid to book the cylinder but the same ascuse have given and told me that we will book your cylinder after 23-5-9.

this is clear case of harrusment to bonafied consumer of indane like me.as such the metter may be investigated and agency may be directed not to harrase to bonafeid consumer. in this connection it is also pertinent to mention that atleast we have tom waste 4-to 5 hours over telephone for the booking of gas as always engage tone comes.

mahendra rayani
prop gurudev agency.nagod
[protected][protected].

Dear Sir, we the lepra society, Junlep Junagarh, indane gas consumer no.LS-177 under Lankeswar Indane Gas, Junagarh, Kalahandi, Orissa have booked for supply of 6 nos. of filled gas cylinder on 11.6.09 but the on 23.7.09 we have been supplied only one filled gas cylinder very difficultily. Tha above problem is happening withus repaidly even at complaining at the agent. Therefore we request you, please do necessary arrangements to avoid the above problems.

i manoj ku agrawal of junagarh dist kalahandi orissa consumar num LS614 TERE R SO MANY PROB IN GAs supply in our NAC one cylinder was sale @550in black market the dealer PL enquir the above matter &take necessery action

Delay in delivery of refill cylinder - I am indane gas customer with M/s Wardha Indane gas agency, Wardha ( M.S.) - 442001. My consumer no. is 16760. ( Devendra Atalkar, m.no.- [protected])

Distributer is not giving the delivery in time.he is not taking booking before 22 days and after booking they take another 10-15 days to deliver.I have two cylinder and they must book the refil requirement well in advance.

I write complaint before 7 - month.and received letter from Indane gas authority with m.no.[protected] of sales officer Mr.Nipane ( Yavatmal) for contact in case difficulties in getting refill cylinder, I had contact 2-3 times with Mr.Nipane but he is also unable to rectify the service of distributor.After complaint they give 2-3 delivery regularly.after that delay in delivery after booking.

Now, I received last delivery on 14th Nov 2009, I have booked for refil on 7 th Dec 2009 and till today i.e. 23 rd Dec 2009( total 39 days), they have not supplied cylinder.now my both cylinder are empty, what can i do?After complaint this position is going on.So please take seriously action.

This is my second request to Indane gas authority to take necessary action against the said distributer whose service is very poor for all of consumer of wardha city.
Thanking you.
Devendra Atalkar, Wardha(M.S.)

Delay in delivery of refill cylinder - I am authorised customer of indane gas with M/s Wardha Indane gas agency, Wardha ( M.S.) - 442001.Ph no.[protected]. My consumer no. is 16760. (Devendra Atalkar, m.no.- [protected])

Distributer is not giving the delivery in time.he is not taking booking before 21 days and after booking they take another 10 days to deliver. This is a clear case of harrasment to bonafied consumer of Indane like me.I have two cylinder and they must book the refil requirement well in advance.

I write complaint before one years.and received letter from Indane gas authority with m.no.[protected] of sales officer Mr.Nipane ( Yavatmal) for contact in case difficulties in getting refill cylinder, I had contact so many times with Mr.Nipane but he is also unable to rectify the service of distributor.After complaint they give 2-3 delivery regularly.after that delay in delivery after booking.

Now, I received last delivery on 10 th Nov 2010, I have booked for refil on 29 th Nov 2010 and till today i.e. 11 th Dec 2010, they have not supplied cylinder.now my both cylinder are empty since 5 days, what can i do?After complaint this position is going on.So please take seriously action.

This is my third request to Indane gas authority to take necessary action against the said distributer whose service is very poor for all of consumer of wardha city.
Thanking you.
Devendra Atalkar, Wardha(M.S.)

(m.no.- [protected])

Our Indane Gas Agent M/s. Tanushree Gas Service has giving poor service to us. We have been booked gas 20 days back but he kept us in dark all these days saying that the gas will be delivered to us within 2-3 days time and when we strongly protested against it today, he is telling us that our gas has been booked today only.

We afraid he might be delivering the gas to some people who make more money without properly booking the gas and taking it on cash payment basis.

Look into the matter and get the corrupted punished for that.

M/s Indian Gas
Bangalore

Dear Sir,

Customer Code No: SGK 37203 Shri Gurukrupa Enterprises
Mobile No: [protected]

With reference tohe above i have booked Gas Cyliner on 18th June 2009. Yesterday i checked and Cylinder has also got supplied to distributor. But distribution person Mr.Raju / Mr. Prakash is not responding for delivery to my house. He is telling you come to distibute place and take delivery from there itself and he is talking money the same Rs.350/-, He is delivered to near my house for the same amount. Just 100 feet of my house they are delivering cylinders. But i don't know what is the problem to delivering to my house.

Distributing Place: Vajarahalli

My address: Survey No.15/3, Thalghattapura, Near BSNL Office, Thalghattapura Post, Bangalore - 61

This is just for information that we are not able to go to take delivery from distribution place, Because Iam having one child of 9 months.

So I request you to advise Mr.Raju / Mr.Prakash to deliver the cylinder to my house.

Mr. Raju : Mobile No.[protected], Mr Prakash :[protected]

Please do the needful.

Thanking you,

Yours faithfully,
Suma Vasantha Kumar

I have the same problem happened today when I call them to inform my refiled cylinder have the gas leakage through the thread of brass attachment.

The Gas cylinder sounds water and got suddenly stopped. Called to the no. for assistance to The indane Gas but no responce. the no. which was printed in block in the payment bill to call for the leakage and etc was also not working and no responce..

Gas agency we are contacting is Banjara Gas Service and has the worst service even for anything, it can be a emergency or a booking for a gas they never respond the call.

What is the use of having distributors and office where they can never feel a responcibility towards service and least bothered about anyone's lives..?? Feeling like suing all the distributors n agencies

We are facing the same problem today in Pune. Late evening, fresh cylinder, leaking and none of the emergency contact numbers of the agency or of Indane Gas given on the receipts works. The response from the only number that worked was "wrong number". The even worse part is that IOCL corporate website does not list an emergency number ! Great set of professionals they have at IOCL !!

Finally using justdial services we got through to a Indane person and his response was a question to us "what should be done since all in your gas agency would have gone home by now ?"

Very Poor attitude by so called Emergency help line members.

We always insist our delivery guy to check (mostly, gasket leak) for any leak at the time of delivery, Usually, he is busy and says everything is perfect,

Today (23.11.11) during a refill change, we noticed a heavy leak and called all the listed emergency nos. in Chennai, by the Indane site (M/s Pattammal Gas Agency & M/s Prassanna Gas agency) and our dealer's emergency contact no. (Ganesha gas agency, chennai).

As expected, the nos. were either switched off, no response or not reachable.

Thanks to Indane, we had no breakfast and packed our children to school with bread, butter and jam.

I also have the same problem.I contact Emergency cell number and the distributer phone number on yesterday(27/11/11) and today. They have no response. I don't know where to contact for this complaint. I need a cylinder immediately for my cooking purpose. My gas agency is Rajesh gas agency, Madhavaram. Customer no is 29518.I tried to convey my complaints through phones., But some numbers are ringing and noone is responsing. In few numbers are in engaged tone.

inspite of my written complain regarding not to rewnue the licence of the petrol pump dealer the company has not paid ant heed ... HEIGHTS how and when these people will learn to responces to the complains.

sir good morning, my gas agency name srinivasa gas agency @ annuperpalayam, tirupu taluk and district
empty cylinder booking only for SMS, phone calls not attend my agency, so please this complaint solve immediatly.thanking you

i have booked my l.p.g cylinder 6days before but till today i have not received my cylinder...please solve my problem as soon as possible...my connection number is RB03274...

how can we take new lpg connection?

YES, I AM FULLY AGREE WITH THIS AS I AM ALSO SUFFERING BY THIS SAME PROBLEM, I LIVE IN KOLKATA, I AM CONSUMER OF M/S SHANKAR GAS SERVICE, [2, NO, SREE NAGAR GATE, MADHYAMGRAM, KOLKATA- 700129, PH NO[protected].] MY CUSTOMER NO IS-03568.

NOW A DAYS I AM ASKING FOR DOUBLE CYLINDER, BUT THEY ARE FORCEING ME, AND GIVING ME THREAD THAT IF I AM NOT GOING TO TAKE SOME TRAY, OVEN, GAS PIPE FROM THEM .

NOW I AM A 60 YR OLD MAN ASKING FOR A JUSTICE. HELP ME.

From,
Prakash Pillai
Leakshmi Nivas,
Momaingar-1,
Gandhinagar
Jamnagar -361 002

Tel : [protected]

To,

M/s. Indian Oild corporation
LGP Incharge
Shikhar Complex,
Mithakhali Six Road,
Navrangpura,
Ahmedabad -380 009
Kind Attn : Mr. P K Kutty

Sub : Delay delivery complaint.
Ref : My Gas Connection No. 12196 of M/s. Jay Ashapura Gas Services, At Jamnagar
Respected sir,
I am the owner of referred gas connection . As per the instruction from the gas agency I can book a new cylinder after on completion of 21 days from the last delivery . After booking the gas agency 10 days for the delivery . If it is calculated then I get a new cylinder after one month . If the booking regulation stand for after the 21 days of the delivery in that case the supply is to be made within a or two so that I get the cylinder around 21 days from the last delivery .
I there for earnestly request kindly to arrange and instructed the agency to deliver the cylinder within 2-3 days from the booking date after 21 days.
Thanking You,
Yours faithfully,
Prakash Pillai

Dear Sir/Madam
There are thousands of family member are Indane gas consumer of Vindhyavasini gas agency, station road Buxar . I would like to tell about very poor service in supply of gas cylinders and very harsh in their response .There is a very pathetic situation of gas supply by that agency . It is a nightmare for consumer to get a gas cylinder. The dealer taking illegal advantage due to sole distributor of gas cylinder. The public is being taken for a ransom. Customers have to literally either beg or fight with them or each other. First of all they never deliver gas cylinder to room. Every one has to go personally to book. People may be seen qued in numbers outside gas warehouse. Secondly, after booking and lapse of 3 weeks time, the dealer did not deliver the gas. They always tears about less supply of gas cylinder by company but They always black market the domestic cylinders to commercial establishment for more than 600 Rs And put the domestic supply in trouble. If you want refill without booking you pay 600 Rs. or more or you will wait for two or three month.

I would like to draw the kind attention of concerned authorities towards this and i request them to take remedial measures. I think to solve these consumers’ nightmare problems stern action like rejection of dealership of Vindhyavasini gas agency should be taken. By looking rising number of consumer the no of distributorship should be increased immediately . Consumers should be saved from the monopoly of dealer .

Kindly solve our problem at the earliest.

Shiva Nand Upadhyay
Charitraban Buxar

My Cylinder is leckege problem not attend complaint at godown as on 12.03.2009

customer no.AT.4956 th. Avtar Gas Ludhiana

Godown mobile no. is switch off.

My consumer number is 888 (Mr. Ramesh Kumar & Hari Mohan Chopra)

It is very difficult to book gas with the distributor since his only 1 phone number for booking. No one is picking up the phone. It is a herculian task to book refill. There should be some other way of booking and confirmation of booking through SMS or more lines should be added to this booking number OR their should be the online booking facility also.

my customer no.24130
mathai abraham
valliamthadathil koorali p.o kottayam(dist)kerala.
sir.
I am a customer of marymatha agencies ponkunnam phone no.[protected], 221098
I booked gas on 28-8-09 but yet today they donot deliverd.I contacted today at the agency office and make an enquiry their replay was very disappointing they are not ready to deliver gas before 18-09-09.sir please take an immidiate action to deliver gas at the earliest.

I (Muni Devi Subesh Basti Old power House kuya ka pass, Rewari Haryana)Having a gas connection 15358.I booked my gas before 15 days but till date there is no supply done.From some time Krishna gas agency Rewari Haryana creating problem at every home delivery supply after booking.They says that due to short supply they will not book gas before 25 days, some time after booking they do not send supply till 15-20 days.when we go to agecy for this problem, they do not give any positve response & give so many excuse each & every time.They also never pick phone for any service.U can check also this.Pls. check this matter as soon as possible.My No. is [protected].

YES
THEY ARE RIGHT

i need to take gas agency insurance dealership how i get it?

I (VIJAY KUMAR WALIA) Having a gas connection 24558.I booked my gas before 35 days but till date there is no supply done.From some time Krishna gas agency Rewari Haryana creating problem at every home delivery supply after booking.They says that due to short supply they will not book gas before 25 days, some time after booking they do not send supply till 15-20 days.when we go to agecy for this problem, they do not give any positve response & give so many excuse each & every time.They also never pick phone for any service.U can check also this.Pls. check this matter as soon as possible.My No. is [protected].THEY ARE TREAT US IN A BAD WAY & SUPPLY IS NOT REGULAR.AND ALSO THEY ARE GIVING CYLINDERS IN BLACK..UP TO RS. 800/- PLEASE TAKE ACTION AGAINST AGENCY OWNERS AS YOUR EARLIEST POSSIBLE..

I booked my gas on 6-2-11 but till date there is no supply done.From Krishna gas agency Rewari Haryana creating problem at every home delivery supply after booking.They also never pick phone for any service.U can check also this.Pls. check this matter as soon as possible.

Yes, I also taking one gas cylender in 60 days. They booked Gas after 21 days and delivered at home 20 to 30 days of after booking. after lot's of follow up and request.

Very bad condition for Gas distribution.

Regards,
Santosh Singh

Sri Krishna Gas Service Rewari - for cosumers of shri kirshna gas service it challange to book gas deliver by phone. i am a consumer of sri kirshna gas in more than five years i never succeed in booking gas booking on phone. i have to leave my work for booking gas delivery in person on gas service.

consumer

VK singh

when ever you dial the no and no of dials sorry to write noresponce will be there. This is the duty of concern to reply. in no call dial, no responce means you have no work without this Very shamefull for us who are have to deal with this type of people. you can easily understand what I want to say.

IOC / Indane gas — Delay in supplying the LPG cylinder

Iam a resident of Bangalore , with Consumer no. CA 46532. The LPG is provided to me by Cauvery Indane Agency at K.R.puram, Bangalore. I had called up the agency on Oct. 8th'2007 to deliver the LPG. it has been one month and yet the cylinder has not been delivered at my place. Each time I call up the agency, they give me some or the other excuses.

This type of service is least acceptable by customers with only one cylinder. As the agency is located at a distance, it's my sincere request to open up a new agency at a near by place so that customers are not put to trouble .

Indian Oil Corporation Ltd. — INDANE LPG GAS CYLINDER

The Gas connection No. 2885 in the name of my father BAL KISHAN GUPTA of M/s. DSCSC Ashok Vihar, Delhi-52 was got transferred (due to reasons best known to Indian Oil Corporation Ltd.) to M/s. DHRUV Gas, Jhandewalan vide Gas connection No. 8654. Since transfer of abovesaid connection to M/s. Dhruv Gas, the cylinder supply to us got delayed sometimes it got 20-30 days that is too on giving 2-3 reminders call. The gas booking office is located 7 kms. away from the residents of Tri Nagar whose gas connection got transferred by the Indian Oil Corporation Ltd. despite KIRTI GAS of Indane is located in Tri Nagar itself.


We have booked a gas cylinder approx. 25 days ago but till date no cyclinder supplied to me.

SANJEEV GUPTA
Mob. No. [protected]

sir,
I have transfered from dhubari (Assam) to Berhampur(Orissa) & also transferred my indane gas connection with consumer No 12193, SV NO G-071662 dtd 7/5/2008 .In this regard I met with nearest indane gas dealer at jorada Bunglow, Berhampur-4, Ganjam, Orissa But he refused me and told that he has no capacity to give thattransferred connection due overload in his agency.Kindly instruct him to give my connection.