Indian Oil Corporation [IOC] Complaints & Reviews

Dear sir,

Ref: M.Velayudhan- Consumer No: 8108 at Kunnamangalam Gas Agency, Calicut

Ref: M.Ravindran - Consumer No: 3143 at Kunnamangalam Gas Agency, Calicut



We are please to inform you that we get the refilled cylinder on 26th December and we booked the very same day itself, but till now we didn't get the refilled cylinder till date. This is a regular procedure happening in our area. We complaint regarding the same to the authority. But there is no favorable response from the gas agency. Please note nowadays there is no special incident occurred for the delay to supply the cylinders.

So please take-up the matter seriously and make arrangements to instruct your agency to supply the cylinder to our houses with immediate effect.


Thanking you

Yours faithfully

M.Ravindran
Payambra
Calicut
[protected].

M.Velayudhan
Payambra
Calicut
[protected]

What has happened to my complaint/quiry given earlier

Indian Oil/ Indane Gas — refill cylinder supply delaying

SIR

MY FATHER MR.T.RAMANATHAN' HAS A CONNECTION OF INDANE GAS WIHT CONSUMER NO 4734
WITH M/S JAYAM GAS AGENCIES TEYNAMPET PH NO:[protected].

WAITING NO1788 BOOKED ON 12.06.2009

TILL TODAY WE HAVE NOT RECIVED THE REFILL AND THEY ARE SAYING DELIVER TODAY WHENEVER HE CALLS FROM 24.06.2009. IS THERE A SHORTAGE IN SUPPLY OF CYLINDERS OR WHY IS THIS DELAY? KINDLY LOOK INTO IT.

R.Ravikumar
New No 28, FOURTH STREET
ABIRAMAPURAM
CHENNAI18
[protected]
[protected]

I am a Indane Gas using customer. My Consumer No. is 5471, 39, Masjid Moth. My supplier is M/s Veerjyoti Gas, Panchsheel, Near Kamla Nehru College, New Delhi.( Tel:[protected].

I booked for an LPG cylinder vide Request No. 903, dated 02/12/2009. Its 17th December, i.e more than 15-16 days now, the supplier has declined to budge. Anyone can see the vendor selling cylinders at black market any time. I have even been threatened if i dare to complaint to higher officers of the company. If this is the situation, in the Capital of the country, one can imagine of the rest of the country. Don knw, how M/sVeerjyothi can dare do so. Please help for future. Our No. is [protected], [protected].

Indian oil corporation — Gas Delay 45 Days

Dear Sir,
We are a Gas consumer in indian oil Corporation Ltd.(Indene Gas), I am a consumer Name of Narottam Nayak under Rambag agency, Dist- jajpur Orissa,there is a sub delear under said agency at Mangal pur Dist Jajpur (Near our village) who took some empty cylender with Documents & Money and they returned filling cyelender. but last 45 days they took my empty cyelender & document with money, but they doesn't return my Cylender we touch him more than 10 time ut nobody is listing us. kindly take necessery action.

Best regards
Narolttam Nayak

Consumer No.51036
Name of Agency : Ranee Enterprises, Chennai-61
Delay in supply of Indane gas
Agency people are taking Gas booking after 21 days of last supply and supply is effected after 15 days from the date of booking thus, taking 36 days minimum. I am having two cylinders in the above Consumer No. which is of no use, because of the above condition. But Gas is coming for a maximum of 30 days only for our family.
When contacted them, they are advising us to contact IOC - Customer Care. Even for booking second connection, they are refusing that for one family one connection can be given. I need a solution to this, that the booking to be taken immediately after delivery of the Cylinder, as normally they take minimum 15 days to supply new cylinder, from the date of booking. Please take up with the concerned and give us a solution.

K Krishnamurthy
Puzhudhivakkam, Chennai - 600 091
Phone : [protected]

Consumer No. 16849
Name of Agency : Dharuhera Gas Service (Code-103772 Phone:[protected]
Subject : Request for DBC Gas Cylinder

Sir,

An agency of your company by the name LPG Dharuhera Gas Service (Code-103772 & Phone[protected] is situated in Dharuhera Distt. Gurgaon (HR). I took one Gas connection from them No.16849 in the year 2008, May 10th. at that time only one gas cylinder was allotted to me. After some months when I enquired about the second cylinder, I was told to purchase it afer January 2010. Now in the current year i.e. 2010 when I requested for DBC, I was straightaway denied and was also not given any satisfactory reply. I may like to point out that customers are very roughly attended to by the agency owner.

I would like to know why I am not being given second cylinder (DBC) even after my repeated requests. The only one answer I get every time is that "Aap padhey likhey aur samajhdar hain, jahan marji jaakar shikayat kar saktey hain, aur aap jaa saktey hain."

I very earnestly request you that you kindly stop your agent/dealer for behaving in such a rude manner, and also order him to issue me DBC against the consumer No.16849. I also request you to inform me of the action taken by you.

Thanking you.

Yours faithfully,
Vinod Kumar
S/o Late Kartar Singh,
V.P.O. - SIDHRAWALI
Distt -GURGAON (HARYANA)
Mobile - [protected] & [protected]

Dear Sirs,

I Giridhar Gopal Tiwari consumer no/12852 of Indane at Venkat Sai Gas Agency Jubilee Hills Hyderabad not getting refilled cylinders since one month, numb of times I requested at Agency by phone after 15 minutes continue try when getting their numb then listining only one a half line answer "within two days you will receive but this two days not came since one month.Hence If someone can look for our problemb then definitely myself with hole family bless them.otherwise we have left on Lord God who definetely such type of people should be punished by God immidetely so other our brothers can get good service.

Regards

Giridhar Gopal Tiwari
[protected]

Respected Sir,

I had Booked a cylinder on 13.03.2012 it has not yet been delivered on. I Visit the Office of Sridhar Gas Agency at Alandur, Chennai - 600016. that day he was told i will yet the cylinder soon. he was told the dlivered man is on his way . But till date not receiving cylcinder Every time delay Minimum delivery time 45 days. Consumer No : 64056 My Booking reference Number is 293129 dated : 13.03.2012. & Cash Memo No . 4298 dated : 19.03.2012.

I received the message Cylinder hes been delivered against Your refill Booking No . 293129 dated : 22.03.2012. ( Every times we not receiving the bills also) .

Thanking You,
N. Tamizh Selvi
Palavathangal
Contact No : [protected]

I am a customer of M/S Maa Majhi Gouri Indane gas Agency, New colony Rayagada, Pin - 765001, Odisha.

My consumer no is MG5242.

I had booked for my refilling cylinder from 21 st Sept 2012.

Today is 26 th Oct, but I am not getting cylinder .

After enquiring also, there is no reply from agency.

After booking, no slip is being issued by agency to customer.

There is totally a mesh by the agency.

please sent me name indane gas select name in arown

Dear sir
it has been noticed that sanjay home services not providing the services to costumers, they are sellings cylinders illegally to those who bribe them they are making us to roam for 15 days 1 cylinder.. so i kindly request you to take serious action agains To SANJAY HOME SERVICES, BIDAR (TQ) BIDAR ( DST) BIDAR STATE : KARNATAKA PIN 585403

1.ELA GAS NEVER DELIVER UNDERWEIGHT CYLENDER.
IAM TAKING GAS SINCE ELA GAS OPEN .
THEY DILIVER GAS ALWAYS ON TIME EVERY MONTH
NO COMMENT

im from U.K living in noida since four year i have gas conection from
ela gas agency from last 3 and half year they deliver always on time .
i never found my cilender underweight im totally satiesfied with their
work.
thank you

this customer is lair im also taking gas from ela gas agency
one of the best agency i ever seen their worker are great!!
always deliver on time, never found under weight cilender.
mrs. choudhary is very seriously taking her job i have no complain
ELA GAS IS GREAT

Respected Sir,
with due respect & regards I, kamlesh chauhan, resident of A-130, kamal vihar, kamal pur, burari, delhi-110084 had lost my gas book and the id no. too.
I would be very thankful to you if you please help me out or tell me

the way too find it.
regards

Indane Gas — about gas delivery

I am booked a gas on[protected] after 15 days i saw that which gas was booked on[protected] date delivered and not delivered previous date gas. It happens lots of time.I request to the authority please take actions immediately.

my consumer no is 25596 i booked a gas and received a cash memo on 08.08.2012 but tilll now gas is not delivered but to my surprise i received a message saying gas being delivered on 18.08.2012. even thousands of anna hazare comes also these problems will not be solved until every human being cleans himself before cleaning the society, please advise where should i complaint

prabha corporation — booking problem

Dear Sir,

Sir complaint is about the booking services of (indian guess) Prabha corporation....in azad nagar .
They did not receieve our phone when we call them for booking ...the no. is (indian guess..[protected]
chk the atatus of date[protected].. i called 10-12 times by the no. [protected] but they did not receive my phone...
Many times the do like dis.plz make the soulution of dis problem........


your sincerly
rachna jain
[protected]

Indane Gas — non giving of additional cylender

I was purchase new gas connection on 24/07/2006 but till today (07/04/2009) I don't get additional cylender. they only harass me from last two years.

Indane Gas — nonavailability

I am staying in Guwahati, I have booked a refill gas cylinder on 17-4-09 but till today I didnot receive the same, when asked the dealer Dipti Gas Agency (code5300138) they said because of strike gas is not available.But surprisingly gas cylinder is available by paying extra money

My consumer no. 034652 and I am a resident HIG(L)-7/10, Birati Housing Estate, M.B. Road, Nimta, Kolkata - 700 049, [protected](M). M/S. Seba Fuel, Nimta, Chowdhury Para, Kolkata - 700049 West Bengal is the distributor for my connection.

When ever I have been trying to contact the said agency the phone remains busy and many time they have a endless hold. I have been trying for more than 7 days over phone continously for booking the gas cylinder. But am very sorry to bring to your notice that there is no response from them. The tel. nos. provided by them[protected],[protected] remains busy and most of the time we have to send somebody to book. Even after booking they never deliver on the said date. Every time we have to face this problem from this agency.

However I request you to kindly initiate on immediate resumption of gas supply to me & obliged.

Dear Consumer

Please send a mail to Mr. V. K. Mathur ([protected]@indianoil.in) and mark a CC to Mr. Rabindranath Ghosh ([protected]@indianoil.in) and see the result. You can also lodge a complain against Seba Fuel in my Facebook page Grahok Bondhu or you can mail me at [protected]@yahoo.com.

I am 100% sure that action will be taken if not then I will also give you email ids of Ministry of Public Grievance and Ministry of Petroleum and Natural Gas officials. Please inform me through email about the result.

But be prepare before making complain, the management of Seba Fuel will visit your house to force you to withdraw the complain. But be strict and do not withdraw the complain because they cannot do anything to you.

Thanks

Grahok Bondhu

Hi,

Please put your comments at http://www.facebook.com/grahok.bondhu to fight against SEBA FUEL to stop their fraud activity.

Thanks

dear sir,
my cust.no. is 33609, gas agency :- UNIQUE ENTERPRISES SHOP NO. 11, G.S.G.SINGH SABHA, ASHOK NAGAR, NEW DELHI. every month agency not delivered my cylinder in time.i am suffering before few months. please notice my request and take a required action.

thanking you,

jagmit singh dhaliwal
( [protected]@gmail.com )

Dear,
Sir, My name is Radhey shyam Thakur, consumer no. DGT 16707, Town Dankuni. i booked my gas as on 29/5/2012, but till today i not receive my gas, is it possible this delay in delivery.


plsease look into the matter

I have received the LPG Cylender but there is a leakage from it.
i have tried to make call to the gas agency and to the emergency phone number for removing the leakage but phone were picked up them.
pz do the needful.

my Address is
Vineet Kumar Maheshwari
3212-C, F.F.,
Mhaindra Park Rani Bagh.
Delhi - 110034
Mobile: [protected], [protected]

Sir, I am a bonafide domestic consumer of Indane LPG with double cylinder facility bearing consumer No.klg16743.I have two No.s of complaint :
1.My cylinder was leeking when attached to regulator. So it was not in a position to be linked to the hot plate. I made a telephone call to No.[protected] at about 3.30 P.M.on 22/09/2009. In response the attending lady said that no worker was not available at that time. So today e.i., on 23/09/2009 she would send some mechanic to redress the complaint.To day again at 12.06 P.M. I talked to Kleen Gas in phone No.stated above from my cell phone No.[protected]. In response the lady replied that she would send some body soon. Sir, how long should I wait without connecting the cylinder?
2.Again I booked for a filled in cylinder on 02/09/2009 vide No.417. It was not supplied to me. Rather on asking them over phone the lady in response said that my requisition has been cancelled on the ground that the house was locked.But, the fact is totally false. My house has never been locked since 02/09/2009.

I have received the LPG Cylender but there is a leakage from it.
i have tried to make call to the gas agency and to the emergency phone number for removing the leakage but phone were picked up them.
pz do the needful.

Name Mohinder Pal Singh
Add. 2176, Rani Bagh, Delhi-34
Mobile NO. [protected]
LPG GASS CONNECTION NO. RP-11773

I am the consumer of saganer gas agency, pratap nagar, jaipur, My consumer No is 5933. cylinder are not supplied by the agency in time . After asking so many time the agency always take time ti supply cylinder.
my contact no is [protected]
plot no 14, tripati Balaji nagar
tonk road saganer Jaipur
thankig you

Dear Sir/Madam

I Anil P. Nagargoje Having Indane Gas connection(Customer ID: 384957) , & i want to change location of Gas Agency so that I submit my Gas Recipt & Photo ID to Our Gas Agency, but after some days i went to Our Agency they told your Recipt is missing & couldn't found. Since last year I am suffring from this problem

Please sir/Madam do the needful

Sincerally Thanx
Anil P. Nagargoje

LPG Indane Gas — Not Home Delevery & cash recept.

Dear sir, Bhawani Indane gas not Home Delevery and Not cash recept in consumer, and not a good maner, please solved problem

contact no of iocl noida

I am a resident of C-33, Rajya Sabha Awas, INA colony and my distributer of Gas is Vikram Gas Centre, Lakshmi Bai Nagar. My consumer number is 30172
I called up his three telephone numbers frequently from last five days but nobody is picking up the phone now situation is this that I am eating food from outside from last two days.
This is not the first time it happed all the booking times. It is the complaint of many customers known to me and residing in the same awas.
In this regard I spoke to the PS of Sh Bapat
At last I am forwarding this matter to you for your submition. Please look into the matter personnely and convey the same to me.

With regards
Neeraj Tewari

IOC/LPG — DELAY IN REFIL DELVIERING

I AM COUSTOMER NO 155492 ,SUNAM GAS SERVICE,SUNAM DISTT.SANGRUR.
I HAVE BOOKED A REFIL ON DATED 10.03.10. BUT I HAVE NO DELE. OF REFIL TILL NOW

This is to bring to your notice, the exceptionally poor kind of service being provided to us by KTS Gas Agency, chennai, ever since we are their customers. The refil gas takes more than a month to be delivered and get very bad response on enquiry. It's 21 days now and we haven’t still received the refill. Every time, I enquire, I get an assurance of one week.

We reside in Royapettah area of chennai and this kind of service has been continuing for a long time now. We thought of bringing to your notice and get some urgent help.

We appreciate a speedy action from your side in this regard.
We have booked the refill gas on7thJan but still we dint receive the gas.
This is the case going to continue we dont have option other than filing a case against the pooer service of the company.


Consumer no : 14738
Priya S

I have got a LPG connection with IOC with No: 4626
customer Name: Ramakrishnan T
and the distributor is Aparna Gas Agencies, Palakkad Kerala. The delivery of Gas cylinders take more than two months;I have booked for cylinder on13/ jan 2011 and till 08/03/2011 i didn't get my cylinder.
whenever I call to the Agency i get the same answer;
the distributer has come through your way only;
defenitely today you will be provided. the very next day also the distributer try to console me with the very same announcement.
I would be extremly thankful if i be informed of the actual situation and
when i can expect to change my empty cylinder...

Corporation Service — Bad Response from Corporation.

Dear sir / Madam,
Please,clear the dead body of the cow, Which is there on service road ( between Silk board & HSR layout )Past 2 days.

Thanks & Regards
Santoshkumar

Sainik Gas Thrissur in never available on Phone. Their phone is kept away from its saddle, I Think. On has to go all the way to their place for Booking a cylinder. The ordinary citizen is harazed to no end. Please look into this at your earliest. My customer number with them is 17676

Irregular supply of LPG
Dear Sir
Consumer No. R5381
Supply Dealer: Indane Gas Agency (Indane), Budhladha Road, Ratia-125051 (Haryana).

The service provided by the dealer is very eratic. It accepts booking afer 22 days of previous delivery and supplies not before 22-25 days of booking, that too after lot of persuation and phone calls. So ultimately we get a cylinder in not less than 30 days which is insufficient for a six member HIG family. I request the forum to take strong action against the dealer and expedite the suplies to every consumer as per due.
This is very troublsome for me and other consumers also.In the current time
all the service providers are trying to provide online or phone services to
their consumers so that they can save the time of the consumer.But here we
are getting very bad services from the service provider.

I came to know that your good office takes immediate action for the good
sake of the consumer, so I am writing this letter to you in Hope that your
quick action with improve the service of these kind of serive providers.

Following is the contact detail of that LPG cylinder booking agent :

*Indane Gas agency*
*Budhladha Road, Ratia-125051.*
*Ph :[protected], [protected]*