Indian Oil Corporation [IOC] Complaints & Reviews

Indane cooking gas cylinder — Delay of Gas cylinder delivery

Sir,

I beg to say that I have cooking gas connection with IOCL. My Customer no. is 25804. And my connection issued from KWIC GAS SERVICE, 51, JAWALA HERI,PASCHIM VIHAR ,NEW DELHI. I was booked Cylinder last thursday(29/4/2010). They said cylinder will be delivered on Monday(2/5/2010). But, as of now they haven't delivered Cylinder. Several times I have make a call regarding this. But , that People just said delivered today or tomorrow . Plz, suggest what can I ?

KWIC GAS Agency — Non Delivery of LPG Cylinder

Hello,

It has been 20 days now that I requested for refilled LPG cylinder, since then I have been following up with the persons at Kwic Gas Agency, Paschim Vihar, New Delhi.

I waited for a week, then I called them, they said they would deliver within two days, but it did not happen.
I visited them, the official said since there was shortage there was a delay, I would get the delivery next day.
I called them day before yesterday, the person who attended the call said the delivery person is on leave so they would get it delivered on Tuesday. When I said it is almost 20days now, that I have been chasing for the person so no, you have requested just a few days back, when I said that everytime I am calling you are giving me a new date, the person disconnected.

Today morning when I had called they said they would deliver today, it was not delivered when I called up again, the person said delivery boy would return tomorrow and the cylinder would be sent tomorrow.

When I told that by your dilly dallying service, the other cylinder would also get empty the person said "abhi khatam to nahi hua na."

Would request the concern to look into the matter seriously and take necessary action.

Thanks
Deepshikha

LPG GAS CYLINDER OF DISTRIBUTOR YADU GAS SEWA — I AM NOT GETTING GAS ON TIME AND THE CYLINDER IS HALF FILLED

DEAR SIR
I AM NOT GETTING GAS ON TIME AND THE CYLINDER IS HALF FILLED AND THE MAN RAJAT JUNEJA WHO IS THE SELL MAN DIDN'T RESPONSE TO OUR EMAIL .I AM FROM GHAZIABAD.
I WANT YOU SHOULD TOOK ACTION AS SOON AS POSSIBLE.PLEASE PAY ATTENTION TO IT.
THANK YOU

sir, a reced. a bottle filled, with water, ispite of lpg gas, i, requested, my dealer, to change, the cylender, but, refuse to, do so, and now, the dealer is not booking, gas, his services behaviour are very bad, kindly guide me, thanks, my consumer number is, 21656 jodhpur[raj]

Dear Sir.

We are an existing consumer, residing at Barasat. Our service provider is NorthEnd Gas, Barasat, Our consumer No. is NE2509.

Yesterday one cyllinder was supplied in our residence but there is a lickage in valves so we are very afraid of that. today mourning we called the service personnel but he told that this is not a serious problem. But I am not on his commands my told him to write down it that here is no problem in cyllinder but he refuses. In such condition we can not use the cyllinder and for this we are complaining to you and requesting you to look after the matter as urgent basis.
Thanks & Regards
Partha P.Pal ( son of Dr. Gour Gopal Pal)
Address of residence:- 55E, Jessore Road, [S], Duck Banglow More, Dakhinayan, Barasat. Kol - 127
Ph.[protected], M - [protected]

Sir,
I had recived a LPG Gas on Home Delieviry but Cylinder is defective in this cylinder no gas only water, the dealer mr.rama kishan gas service, allahpur, allahabad.

Sir please help me and change my cylinder.

thankyou

Indian Oil — defective cylinder

Consumer no-PSV-1667, dealer's shop at Phoolbagan. new gas cylinder supplied is defective. when the regulator is fixed, gas starts leaking. pls help.
phno-[protected].

AD SAHA
11, Badan Roy Lane
Kolkata-700010.
[protected].

MY REG;NO 5768832 DT 09.03.1999, DISTRIBUTOR CODE NO 5512544, DESTINATION CODE NO ;13748
DISTRIBUTOR NAME M/S.JAYALAKSHMI ENTERPRISES, NO 14, 1 MAIN ROAD, NANGANALLUT, CHENNAI-600 061

Dear Sir,

I wish to inform you, I received one Cylinder on 06.11.0 9, from the above distributor, but there is GAS LEKAGE CONDISION IN VALVE, So I am very afraid of that, immediately I called service people, but he told
this is not serious problem, every day we are received so many compliant in various customer, this is not our mistake this is from IOCL filling plant only.

So kindly look in to the matter and take necessary action, otherwise, I will go to consumer court, because this is not a first time, it is happened many times( the same problem I face last one year three to four times)

From address C G JOSE
CHITTILAPPILLY HOUSE
PRATHEEKSHA ROAD
IRINJALAKUDA CONSUMER NO J13161

i RECIVED GAS CYLINDER ON 31 12 09. WHILE FXING WITH REGULATOR GAS LEAKSING. THIS I HAVE REPORT JOE GAS AGECY ON 7TH JAN 2010 IN IRINJALAKUDA. THEY TOLD THEY WILL SEND CONSENT PERSON TO RECTIFY.
I REQUEST U TO ATTEND INTO THIS GAS LEAKGE TO RECTIFY THE MATTER IMMEDIATELY.

I am Indian Oil gas consumer having Consumner no 66818 at Yadu Gas agency, Industrial area shahibabad, Gaziabad.

Usually one cylinedr last 3 month when I was in Patna but in Gaziabad it just last 1.5 month no one at agency are paying any heed on this issue and it seems that there is some pilferages from cylinders before deliveriung it to home.

Nearly half gas per cylinder are being delivered to me and full payment are received against that

request is to kindly look in the matter and arrange to do needful in tis regard.

Regards


Sanjay Jha

From address Keshav D. Mungi
C/o Milind K Mungi
B/40, Amrapali Society,
NR AFS Makarpura Road,
VADODARA (GUJ) 390 014
CONSUMER NO 28063

i RECIVED GAS CYLINDER ON 11/02/10. WHILE FXING WITH REGULATOR ON 27/02/10 GAS LEAKSING BECAUSE VISOR IS NOT THEIR . THIS I HAVE REPORT ACME GAS AGENCY VADODARA. THEY TOLD THEY WILL SEND CONSENT PERSON TO RECTIFY.

CONSENT PERSON PRESENTED AFTER SOME TIME AND FIXING THE VISOR BUT THIS PERSON UNAUTHORISLY DEMANDED SERVICE CHARGES.
I AM VERY AFRAID BECAUSE THIS IS FAULT IN THE CYLENDER SUPPLY BY THE COMPANY.
KINDLY LOOK IN TO THE MATTER

lpg indane cylender is leaking & no one is picking up the concerned ph.no.kindly look into the matter. my ph no is [protected]

MY NAME NEEL RAMJAN SINGH MY CONSUMER NO. 9204 & MOBILE NO.[protected]
JAI HIND GAS SERVICE SASTRI NAGAR KANPUR (U.P)
COMPLAINT NO.1 LEKAGE CYLENDER NAHI BADALNA
2.HOME DELEVERY NAHI DENA
3.WEIGHT KAR KE NAHI DENA
4.APNA NAAM NAHI BATANA
5.REGISTER NAHI DENA
6.MISBEHAVE KARNA

Sir,
I had recived a LPG Gas on Home Delieviry but Cylinder is defective in this cylinder likege the dealer M/S dharm gas service, doopchandi VARANASI. [U.P.]
my moblie no:[protected]
Sir please help me and change my cylinder.
thankyou

Indane Gas — not giving connection

sir i have applied for new gas connection and i also got confirmation e.mail for the same, that my SL69 NO [protected] AND WE REPORTED THE KOTPUTLI INDANE GAS THEY REFUSED TO GIVE THE CONNECTION . SO PLS LOOK INTO THE MATTER AS EARLY AS U CAN .
THANKING YOU

respected sir
sir i am in chennai villivakkam . we booked the cylinder before one month, still we didnt recieve the cylinder . we didnt buy the cylinder for 3months, but we booked the gas before one month, yesterday we booked they told we didnt book the gas, not giving proper response to us irregular answers they giving sir, withwhom we complaint, one person returned in the gas book that date, yesterday also i went book they strike the tat day date, still ve didnt get, our gas book no485 .sv no 319842
name of the agency is

code:185600
jeevan indane gas agency
#6/32 reddy st, villivakkam
chennai 600049
please take imediate action for this .

we purchase last cylinder is 4.8.2008

still v didnt receive the cylinder how we can survive in the city without cylinder

again we booked the cylinder on 10.11.2008. they written in the book, but they didnt enter in the computer,
and again we went to on 2.12.2008. still we didnt receive the cylinder, think about our situation sir, we family peoples not bachelor also

Sirs, It is true that the Indane gas dealers are either supported by politician or by ioc officials and therefore the complaints given by the consumers are never cared.The dealers do not care the customers as the officials of IOC are well looked after by them by giving nice treat and as usual sent with their money purse.A big racket is being done by these dealers by syphoning the gas to the big hotellers during night and later delivered to the poor consumer by manipulating the seal.As the consumer/household are starving for gas they just grab the cylinders the moment it was delivered.
There is no fulproff system to ensure that the gas refil is given to the poor customer.The seal should be opened just like top up cards to mobile phones or any other sealing method.
There must be a 24 hours 31 days 365 electronic auto customer care service for eradicating malprctices.Vigilance by third party agency ON i IOC would be a viable solution

Dear Sir / Madam,

I have a LPG Gas connection with you from long days, my customer number is T/11577, from GAS & GADGETS, Manton Super Mkt, Shop No- 34, Behala Manton, Kolkata- 700 034, favour of Rama Ganguly.

On 19/05/2009 I have booked a cylender over telephone to directly Indian Oil Booking Center, and my booking number is 3983. At the time of booking they assured me that within 3-4 days they can deliver the cylender. But till today I have not received the same.

Regarding the above today I made a quary to my distributer ( M/s Gas & Gadgets) over telephone, and I am surpried that they checked and told me that already they deliverd that gas cylender to my address, where as till today I have not received the same.

So, I think that the delivery person of M/s Gas & Gadgets already delivered my cylender or sale out to other person for his own interest.

You are requsted to do something as early from your end .

Hope an early and prompt service from your end as earlier,

Thanking you,

Rama Ganguly.
Ph- + 91 [protected]
e-mail- [protected]@rediffmail.com

I can any 1 help me 2 get petrol card r cardit card plz i dnt hav pancard.
the salary wht i am getting is ly 5k. i hav taken pulsar last 2months back .. and every time i ll be not having money for petrol. so if i get dat card will be vry help full to me.

I visited the bunk near SEETA CIRCLE near Giri Nagar ON 01 JAN 09 AROUND 1045 Hrs., Parked my Scooter and ashed the person to fill the petrol for Rs 100/. I did not cheked the reading while filling the tank. After I left the bunk and during driving, I could see the meter was not reading properly with respect to the amount of fuel put in the tank.
I feel that there is a need for surprise check to be carried out in this bunk. In my opinion the filling of fuel with respect to the meter reading there exists an error and calibration check be carried out. I am not happy with the refuelling of petrol in this bunk.
Hope your good office will do the needful to arrest this fouling.
Regards,
Wg Cdr Ashok Kumar

Hi,

I am a regular at IOCL petrol pump in Domlur, Bangalore. The pump is Shree Service station. Today while getting fuel for Rs. 1000/- the attendant did not set the counter for Rs. 1000 but started filling after ensuring zero. The other attendant that collects the payment took my Citibank card and asked if I had HDFC card as he had HDFC machine. I was a bit suspicious as these are the tactics they use to divert attention. I turned immediately towards the guy filling the fuel and to my astonishment I saw the guy pressing a button ( i think it was L2) and the counter changed from Rs. 211.89 to Rs. 500. I lost my temper and shouted at the guy which made all of them come to me and say sorry for the mistake This is a clear case of trying to dupe the customer and cheat. I tried to get contact number of a Indian Oil executive responsible for that area but did not get any number. I am sure these things happen to many people and should be handled strictly. Please look into this on an urgent basis.
Suggestion: please look at the option of disabling these short-cut buttons while the pump is in use so that such incidents do not take place.

I filled petrol at the Indian Oil petrol bunk at Bull temple road, Basavangudi, Bangalore. this week when I went to fill up full tank, I returned with one-third tank empty (realised it when I saw next day).

This is what they do (everywhere) - talk to the customer diverting their attention from looking at the meter and in the meanwhile race the meter to closing amount (don't know how, but almost all petrol bunks follow this trick).

Consumer has no way to prove them wrong at that moment, we don't even take bills as proof. I am 100% sure now that there are techniques to make the meter race to the end point without dispensing petrol. We need to bust them somehow and make it public.

Meanwhile, wrote to Indian Oil Corp, Bangalore; Karnataka Food and Civil Supplies Corp (supposed to be their duty to inspect petrol bunks), Lokayukta and various public forums - may be futile but I wanted to convey. Would like to know if anybody has filed a PIL on this matter or gone to Consumer court.

Here's what one can do:

1. Don't take your eyes off the meter.
2. Ensure the meter is displaying zero before it starts, and displays both the amount of money and petrol filled at the end of it, catch them red-handed if the liters are not displayed. Take a bill.
3. If you see that your tank is not filled up according to your estimation or usual level for that amount, raise an alarm with the attendants, if they feign ignorance, pick up the Company Sales Manager's number displayed at every bunk and call up to lodge a complaint about this.
4. You could also give a written complaint to the Company Sales Manager or State head and to Karanataka Food and Civil Supplies Corporation Ltd., also write the complaint in the complaint book at the bunk maintained by the Company.
5. You may also alert other consumers in the neighbourhood and online. Try to fill for x litres instead for x amount.

I am from Chennai and I agree to these complaints since I find these malpractice very very common in Chennai too. They try to divert our attention, by talking about credit card, xtra rewards card etc. I normally don't respond to them and I don't care if they think I have an attitude by not responding to them!! But, unfortunately I got cheated today [5-MAY-2009]

Nowadays they have a hand-held meter, into which we can't even peep! They thought customers are careful only if the meter is visible and so have come up with a new way of cheating by using hand-held meters! After getting petrol filled for Rs. 1, 000 and in spite of repeatedly asking for proper reading, bills etc, I found later that I have been cheated by Rs. 400. They have filled only for Rs. 600. This is height of cheating. Something must be done to stop this day light robbery.

Cheers
Venkat
[protected]@yahoo.co.in

Till yesterday i used to hear these things only from my office colleagues and friends in Delhi/NCR. But yesterday I encountered the same thing with me.

I and my wife thought to go to Delhi for an evening stroll at Rajhghat. Started from our residence at Indirapuram, Ghaziabad we headed towards Delhi via NH24.
I saw the car was low on gas, so I stopped at Indian Oil Gas station at Ghazipur/Mayur Vihar.

I told the refilling guy to fill 1400 Rs of petrol. He told me to look at zero on the meter and inserted the nozzle inside the tank neck. He stopped at 200 and said “bhayya ho gaya 200 ka”. I told him that I asked for 1400. He said ok and asked his colleague to fill again for 1200 bucks. He then moved away, picked a wiper and asked me to close my front window, “bhayya sheesha uppar kar lo, andar pani chala jayega”. Suddenly I realized there is some fishy thing going. They are playing around me by diverting my mind. I said “ruk jao aur pehle petrol bharne lene do”. I recalled that this is happening the same way my friends used to tell their stories.

The other filling station guy didn’t set the meter to zero and continued. Now I was confirmed that he will stop at 1200 and that happened. He said “sir ho gaya 1400 ka”. I said this is only 1200, how come 1400. He tries math on me “sir, 200 + 1200, 1400”. I again said that you didn’t set the meter to zero and continued from 200 and its only 1200 now. He called the previous guy and asked him if he reset the meter to zero. The first guy nodded his head and asked me “aapne dekha nahin?” I got annoyed and said “kab kiya aapne zero, I’m continuously watching the meter and you started from 200. I want to talk to your manager”. He suddenly told the other guy to again refill the tank for another 200 bucks and moved quietly to the other refueling meter, what the [censored]?

I got very angry over this matter and asked the other guy that what was all this? He said “sir ho gaya hoga confusion, rehne do. Yeh lo aapka bill”.
I was amazed, “who asked for the bill… aaj tak to kabhi nahi diya…”

So guys, be aware and attentive while you refill gas next time…

Indian oil corporation — MALPRACTICING TACTICS

TODAY 17.09.09 AT 9.00 PM.I HAVE VISITED TO KANMANI SERVICE STATION, 1, SYDENHAMS ROAD, CHOOLAI, CHENNAI - 112. FOR FILLING PETROL. (CASH BILL NO.23395) BEFORE FILLING I HAVE NOTICED Rs.20/- ALREADY IN THE METER. WHEN I WAS ASKING FOR Rs.100/- PETROL, AND OPENING PETROL TANK CAP OF MY BIKE, ANOTHER MAN CAME TO ME AND ASKING ME REPEATEDLY "HOW MUCH PETROL DO YOU WANT" TO DIVERT MY CONCENTRATION. WHEN I FINISHED REPLYING HIM, THE FIST ONE TELLING ME THAT HE HAD POURED Rs.20/- PETROL IN MY BIKE. AFTER ARGUMENT, HE PUT ONLY Rs.80/- PETROL IN THE TANK. THEY HAVE EASILY CHEATED ME. THESE ARE THE TACTICS GOING ON IN PETROL BUNKS.

Sir,

we are one of customer of your esteemed company. our dealer is coastal agencies, Pandikudy, cochin682002. we had booked gas on 11.11.09 and delivery is made today only with bill no 3856 dt19.12.09

Consumer no is 11273 name Vijaya M

On delivery cylinder found that plastic seal is not broken but main plastic nobe is easily came out . we immediately rejected and inform the dealer and they are not accepting the same . at last making shouting and all he return with new cylinder.

Please take action against this dealer for these type of malpractises and delay of delivery of gas from your side after making a reasonable enquiry from any customers under this dealership. expecting an immediate action towards this issue. We are regularly seeing at the time of booking always customers are complaining for their services regarding delivery and al.

It is so unusal for us to register complain against such a big company like IOCL, I had filled petrol pump at Maruthi Sevanagar Bangalore IOCL petrol bunk. The guy cheated me by diverting my attention. So all the responsible personnel of IOCL do have suprise check or have some system set up by which the customer can contact the top honcho's at the same time

TO,
AREA MANAGER
IOCL Patna, Bihar

DEAR SIR,

1. I AM CONSUMER OF INDANE GAS HAVING NO [protected] THROUGH PUNIT NAYAN ENTERPRISES, PAHARPUR, KHAGUAL ROAD, ANISHABAD, PATNA-800002 (BIHAR).I AM TRANSFERED THIS GAS NO.TO DEHRI ON SONE, DISTT-ROHATAS.BUT HERE THEIR IS AN AGENCY NAMED AS:-
M/S VANDANA INDANE
LUCKY TYRE, MOHAN BIGHAHA, DEHRI-ON-SONE
PHONE[protected]
THIS AGENCY IS BEHAVING ABUSIVE TO ME.AND ALSO DEMANDING BRIBE OF Rs.3000/- PLEASE TAKE IMMEDIATE ACTION TO THIS AGENCY OTHERVISE I AM GOING TO FIR REGARDING THIS AGENCY.
WAITING FOR UR RESPONSE.

SANJAY KUMAR
MOB-[protected]
UPL OFFICE, BRBCL OFFICE, JAIN BANGLOW,
DEHRI-ON-SONE
DISTT-ROHTAS(BIHAR)

Irregular distribution of gas refilled cylinder
I am a connection holder of Indane Gas agency of Mubarakpur Branch (Mubarakpur Gas Agency Mubarakpur Distt...Azamgarh UP276404 PHONE[protected]. I am totally depend upon gas for house hold functions. we are regulay following up with the company on correct dates. On contacting we used to get the repeated answers that our cylinder has been taken by the distribution cleark for delivery. on contacting them . He promises us that the cylinder will be delivered on the same date and on its way. But even after 31 days we are still failed to get our rightful cylinder refilled. Eventhough we are having dual cylinder one is always empty as they demanding a refilling time of one month. But the fact is that we even could not get the cylinder after 45 days.
Bestregard
Jamal Akhtar
Puranibasti Lalchowk
Mubarakpur azamgarh u.p.276404
Mobile[protected]
ChashMemoNo 5150

Indane Gas Cylinder — IMPROPER WAY OF CYLINDER- DISTRIBUTION

I've a connection of Surajkund Gas Service, Gorakhpur, no. SGS 25951. They book a cylinder only after 21 days of the delivery; and, they take about 7- 15 days to deliver a cylinder after booking. So, we get a cylinder in 28- 35 days. Is it correct/ legal?
Dr Shagun Santani
Mob. [protected]

dear
sir
i am requested to u wy u r not going hard with urs distributer "kesari gas" just shoing conecet no, [protected]&[protected] is not in order then why displeye this no ????????????????????????????????????????????????????????????????for cnfusen urs coustmer ??????????????????????????what r u whant i[censored] dont minde then u tell me on my id //////////////////////[protected]@gmail.com

I AM SANJEEV KUMAR SHUKLA LPG ID[protected] CONNECTION WAS TRANSFEREED FROM SAKET GAS SERVICE, AYODHYA, UP TO KRISHNA SAI GAS SERVICE, VISHNUPURI, KANPUR, DOCUMENTS AND AMOUNT WAS DEPOSITED AT AGENCY ON 06.05.2015, BUT TILL NOW CONNECTION IS NOT TRANSFERED. I AM SUFFERING.

REQUEST TO PLEASE GIVE SOLUTION SO THAT PROBLEM CAN BE SOLVE.

REGARDS

SANJEEV KUMAR SHUKLA

ROSE GAS AGENCIES INDANE GAS — LEAKAGE CYLINDER

CONSUMER NO 7332 CONSUMER NAME R KANNAN TODAY WE HAVE RECIEVED THE INDANE GAS CYLINDER WHICH WAS LEAK WE HAVE NOTICED IT IMMEDIATELY AND ASK THE PERSON WHO BROUGHT IT TO REPLACE IT BUT HE REFUSED SINCE IT IS MAJOR PROBLEM IF THE LEAK PERSIISTS MAY CAUSE FIRE THIS IS THE SECOND TIME WE ARE RECIEVING THE LEAK CYLINDER THOUGH WE GAVE REPORTED TO AGENCY AUTHORITIES NO ACTION HAS BEEN TAKEN YET PL TAKE ACTION QUICKLY TO AVERT THE FIRE DUE TO CYLINDER LEAK

Indane Gas Leakage delivered by Today (10.1.12, please attend urgently.
My Gas Agency is ROSE GAS AGENCY, ADAMBAKKAM, CHENNAI
GAS AGENCY NO: 34085.
NAME: S.SEKHAR
CELL: [protected]

HI,

THE PROBLEM IS SAME IN GURGAON ALSO.I AGREE.MY SGAS AGENCY DO NOT RESPOND TELEPHONE CALL.IF THEY RESPOND IT WOULD BE MINIMUM AFTER FIFTY RIGORUS CALLING.MY SUPPLIER'S
ADDRESS IS-INDANE, MEHARALLY ROAD, GURGAON, HARYANA-122001.
PH [protected]

TAPAN CHATTOPADHYAY

hamere yeha vasant kunj mai qutab gas service hai iski service itni gandi hai naha patha nahi kase chal rahi hai na to kabhi bhi iska phone miltha hai or agar mil bhi jata hai to paper pe likhe kar na to computer me bhi antry bhi nahi kartha hai na to phone uthya na hi entry karwai is liye hame time nikale kar itni dur se ayoo or cylinder ko itnui door jooo phir le kar ayoo inke yeh phone utha kar droore me dal diya jatha hai ya phir jo batha hotha haio phone le kar asse hi bathe jatha hai or nahi new connection detha hai mai new connection mangaine gaye to mere se bola ki tumare pass yeh ka connection hai maine kaha mere father ke name hai uhe bola nahi milaga mene kaha kuo bola one ghar mai one connection maine kaha ki maa or bete ki ladi hogi to beta ne aapna chula alag kar liya to maine kaha ki tu aapna chulha dega kya bola maine kyo dunga maine kaha phir bhi connectin nahi diya mera contact no [protected] MERI GAS NO HAI QG 4924
DISTRIBUTOR NAME HAI
QUTAB GAS SERVICE
SHOP NO 3 CSC NEAR DDA DAIRY FARM, MASUDPUR VASANT KUNJ N.D. 110070 PH : 26894324, 26890020, TIN NO : [protected]

lindane — non delivery of gas cylinder and ill treating customers

Sir,
I'm residing in 28, bavapet st, kanchipuram. I possess a Indane gas connection no:1839 from your Distributor, Sri KAmakshi GAs Agencies, Kanchipuram. I was delivered one Cylinder on 9-7-2008. I was asked to book next cylinder not before 30 days and the cylinder will be delivered within a week. The next cylinder I booked on 28-8-08 i.e., after 50 days. Now it's more than 40 days and till now I didn't receive any clynder from the distributor. We have walked in many a times to your dealer's outlet at mettu st, and could not receive any proper answer from them and the counter girls over there give some irresponsible answers and behaving as though we stand as beggers before them. At last a week back they asked us to go to the godown and check there. When we went there the godown incharge asked us to ask the delivery person who will come to our house.

I really don't understand why these people are acting like this:
1. Are Indane customers walking into Indane distributor outlets are beggars? Are indane sales girls not bound to answer us properly?
2. Is it the duty of the customers to run from pillar to post to get a cylinder for the already existing connection? Or does an Indane customer has to stand at his residence entrance to wait for the indane delivery boy to come and ask him on the status of the booking. If it's so, does Indane gives distributorship to a person who is having no office at all?

I sincerely doubt, if even after 50 days of we booking, we are yet to receive the cylinder means, That cylinder which was booked for us must have been sold to any Hotel with an extra cost.

Kindly look into this issue seriously and help us to get our cylinder delivered at our residence without any further delay.

Also it's my sincere request if you could induct some code of conduct for the staff of such distributors.

Hope this mail will solve the problem. Kindly inform us of the action taken against the distributor for making a customer to wait soo long and ill treating his messenger by words.

Thanks and regards,

C.Santha Lingam
[protected]

I fully agree this customer complaint. The way they responding the customer is like a dog. Not responding well.

To,
The Disignated Officer
Indane Gas
Subject- About Gass distribution.
Sir,
In respect of above written subject, I have to say that I am Anand Kaushik from Sports Club Road,
Chhataui, Motihari, East Champaran, Bihar PIN-845401. I have to submit following points.
(1) We are consumer of Sri Krishna Gas Agency, Motihari. It is from INDANE.
(2) They used to make very late in delivery of gas sylenders. It is about 40 to 50 days.
(3) They never used to deliver any adject information about their job.
(4) The maximum consumer gas sylenders used to be blace from this agency.
(5) They have no schedualed time to distribute the Gas Sylenders in consumers.
So, It is my special request to you to give considrations on these problems. I will be greatful to you to it.
SINCERELY YOUR
Anand Kaushik
c/o-Priyaranjan Pandey
Sports Club Road
Chhatauni, Motihari
East Champaran, Bihar
PIN-845401
Mobile- [protected]
[protected]

Even I am fed up with this gas agency(Arjun Gas Agency) in Munirka. An action needs to be taken against these people as they always repeat the same old story of not delivering the gas on time. We have to call them atleast 5-6 times and event then there are times when one has to go there in case of emergency and pick up the gas from the depot in R.K.Puram.

I , A.K.Mital ,consumer No. 20885 ,Resident of B28/F-2 Dilshad Gardfn ,Delhi -110095 ,booked gas cylinder on PHONE 1260 on 07.09.2010 at 8.15 am. but no cylinder has yet been send to me .
Further problem is ,if I call again on 1260 a computer message tells me that I booked gas on 7.9.10 & closes down,they have no information whether gas has been supplied or not.Also the supplier SINDHU ENTERPRISES does not attend the telephone call at all , their phone are[protected] ,22575960 &22571797.
Please help me to solve this every time problem.
Thanks ,
A.K.Mital

I totally agree with all the comments. Even I have connection with Anusha Gas Agency. They never deliver gas in time. They always take 10-20 days to deliver a gas after booking. When you call and ask about the status, they say they don’t have stock to deliver. But if call gas delivery person and ask the gas in black they always ready to give I don’t know from where they get stock to sell in black. Please someone take action against it.

My customer no is: 49574

At baruipur, south 24 pargonas, west bengal gas agent behave to customer like dog, got etc

dear sir me ahmedabad me indane lpg distibuter ambica gas service isanpur me 20218 no.se gas connection holder hu to gas service ek dum third class service hai 50 bar reminder na karo tab tak book kiya hua cylinder nahi milta office ka phone kabhi lagta nahi to customer jaye kaha merio complain ka kuch karo

thanking you
parmar hemang bharat bhai
ghodasar
ahmedabad 305 050
[protected]

05/02/2009
Dear Sir,

I have not received my filled cylinder till todate(39days already over). Not only that, the dealer is behaving very badly manner, yesterday I gone to the dealer's office on that time one of the staff said that you can complaint we have no problem and the filled cylinder will deliver after one week only.
AND DOING BLACK SALE OF CYLINDER BY DELIVERY BOYS.
This is bring your kind notice that this is very ashamed from your side.


If you have a principle please help me and take the action immediately.

consumer no : CH20775

Distributr's code 59030345
Distributr's name : M/s CHIRAG, SEFALI SADAN, Gr. FLR., Opp.LIC OFFICE, S F ROAD, SILIGURI, WEST BENGAL

25/02/2009
Dear Sir,

I have not received my filled cylinder till todate(29days already over). Not only that, the dealer is behaving very badly manner, yesterday I gone to the dealer's office on that time one of the staff said that you can complaint we have no problem and the filled cylinder will deliver after 45 Days only.
AND DOING BLACK SALE OF CYLINDER BY DELIVERY BOYS.
This is bring your kind notice that this is very ashamed from your side.


If you have a principle please help me and take the action immediately.

consumer no : 180

Distributr's name : M/s Gupta Gas Agency Kasganj (kanshiram Nagar) Uttar Pradesh

Staff at AJOY GAS agencies are selling the cylinders elsewhere for double the price. I had confronted the gas delivery man to find out the exact reason for delay in delivery and this is what he said, "Sir, if you want gas call my cell no. I will supply within 15 days but you wil have to pay me double...around Rs.600/-"
He may be saying the same thing to other residents as well. And that brings us back to the reason for delay.

Pls look into the matter because AJOY GAS is making life hell for people in Cochin.

Alphonse

I'm anguchamy from (bethaniyapuram ) Madurai, Tamilnadu. Our gas customer no - 34605.

For many days the service of the Indane is very poor and as a Consumer is suffering for irresponsible answer in gas agency.
Sir,
Last week, 7th January I was booking gas cylinder. but still now we don’t have received any gas cylinder. At booking time supplier inform to deliver in your cylinder 12th January. what can we do ?.. we don't know anythink about it. why ? to submitt this complaint, because my mother is aged person.
Sorry for the trouble!!
I hope till onwards do the needful help and co-operation to us and all people.
Thanking you,
BY,
anguchamy.