Indian Oil Corporation [IOC] Complaints & Reviews

very bad service by indane gas

Hi Poornima,
I am also facing the same problem with the same agency. I applied for the same in april 2006 and still i am getting the same answer. Please tell me also when u get the second cylinder and pelase also update that how can I get it.

I am Sisir Pal, my consumer no. is 27874, i was applied for double cylinder on August '08. Till now (10/05/2009), i am not getting the same.

Dear Sir,

I have applied for 2nd cylinder before three years ago. My Agency in BTM layout. They are telling Govt. has stop to issued for 2nd cylinder. And they also inform me to take anather connection. My question is if Govt has stop for 2nd cylinder then why they are going to issue for new connection?
R.Dutta,
Bangalore

Indane cylinder — Not giving 2nd cylender

I have taken a connection of Indane after deposting the amount of Rs. 4140/- from Kurukshetra gas Enterprizes Railway Road KKr. on dated 24/08/09 .Now I have submit an application for taking the 2nd Cylender from this Entp. on dated 30/11/09 but Manager of Entp. refused to giving another cylender. Is I paisd justify prise? How much time take in giving the second cylender.

Sir,
I am Mahendra Pratap from H-43, SEC-12, Pratap Vihar Ghaziabad. I am a custmer of Indane Gas with CAPTAIN GAS AGENCY, PRATAP VIHAR GHAZIABAD since 2004 My conn. No. C-14963 since connection I have only ONE cylender
I book my second cylender (DBC) August-2009 but Agency had not give the second cylender till date[protected].

I am from Chennai.May i know what is procedure to get second cylinder ?? The cylinder is in my husband name but he went abroad . What is the process to get cylinder by myself as he cant come now.
Gas agency people is not at all responsible

The authority must take action against such Distributors to prevail faith on them

Indane/LPG — Cylinder underweight

The connection no 18822 belongs to my father at, A-578 double story kalkaji . The dristributer name is SAHEJ ENTERPRISES . Tel No-011/ 26213493, 011/26448540, always sent underwegiht cylinder, repeted complaints were made to the dristibuter but no action has been taken till date pls do the need full from your end eagerly wating for your reply
Regards
Tarun
Consumer No 18822 of IOC
At SAHEJ ENTERPRISES Govind puri
New Delhi

even, i m also facing d same problem. today the delivery boy was issueing me a sealed cylinder without even weighing it...he said that, the gas-agency has not provided them a measuring-instrument.
when i measured d cylinder(on local grocery shop)...it just measured only 26 kgs. he weighted one other cylinder too...bt it also weighed only 27 kgs. he argued with me and asked me to purchase that under-weight cylinder.

pls pay attention to this complain...

I AMEERUDDIN S/O ZAMEERUDDIN R/O 1563 SARAI KHALIL SADAR BAZAR DELHI 110006 CONSUMER NO:13918 VERY DEPRESSED DUE TO DELAY OF LPG CYLINDER ALWAYS JUST BECAUSE OF THESE CYLINDERS FOR DOMESTIC PURPOSE ARE SOLD OUT TO
SWEET SHOP OWNERS, DHABAWALLA, TEA SHOP OWNERS AND MILK SHOP OWNERS FOR COMMERCIAL USE AT THE PRICE OF RUPEE 800 TO 900/CYLINDER AND THE PERSONS WHO ARE INVOLVED, MR.RAM LAGAN AND HIS COLLEAGUES.WELL NOTE OF RUPEE HUNDRED IS GIVEN TO THAT PERSON WHO IS SITTING IN ATUL ENTERPRISES"S OFFICE.
WE THE PEOPLE DO NOT GET LPG CYLINDERS ON TIME.
SO I REQUEST YOU TO LOOK INTO THIS MATTER AND TAKE ACTION AGAINST THEM.
THANK YOU
WITH BEST REGARDS


AMEERUDDIN

Indane Gas — Not yet issued Second Cylinder Connection

HI,

I have taken Indian Gas connection in 2001.And I have applieed for second cylinder in 20007 in bangalore.But till now I haven't got the second connection.Even I am not getting proper responce from the company.Plase let me know whoom I have to contact for correct information when I will get the connection

I have applieed for second cylinder in 2008 Dec in Delhi(priya gas services, Defence colony).But till now I haven't got the second connection.Even I am not getting proper responce from the company.

india oil gas — cylinder not recd.

Dear Sis,
This is to kindly state that that i Gajender kaumr connection no. AE 32240 have buked my cylinder on 29.01.2008 it has been havnt received our buked cylinder yet...we had been regularly contacting and visiting agency office (Amrit Enterprises, shop no. 2, c 4, dda marker, yamuna vihar, delhi) but there was no response....this is just ridiculous.. kindly look into the matter .
hope w'll be receiving it to the earliest date possiblee.

thanking you
yours sincerly.
Gajender Kumar
H. No. 300, Street No. 8, Phase 9,
shiv vihar (near gori shankar madir)
karawal nagar delhi 94.

indianoil gas cylinder — not booking gas

we r resident of a-3/28, sector-3, rohini, delhi-85.phone.no.[protected] consumer no. is zog2871 trying to book our gas cylinder from last 30 days but they dont pick the phone ever. i also booked the gas on indian oil helpline no. i.e.1260 but again the same result. our connection is with tirupati gas service sector-5, rohini, delhi.phone no. are 27042000, 27044000, 27046000. u kindly do something and send us gas cylinder & take some steps against them to maintain u, r goodwill.

Dear sir,

Consumer No: 8108

We regret to inform you that, our Indane gas dealer is "Kunnamangalam gas" situated at Kunnamangalam, Calicut City, Kerala. Please note that every time when we got a refilled cylinder, we cannot book the next cylinder on the very same day itself but only after 15 days, after taken the delivery.

Now we taken the refilled cylinder on 27th December 2008 and we are compell to book the cylinder only on Jan 14th 2009 ( the reason which is mentioned above). For the last two month my son is not well and he need hot water and the gas consumption is high.
So please consider my complaint and make necessary action to release the cylinder from the dealer with immediate effect.

Thanking you

Yours faithfully

Velayudhan

Sir,
May I submit the following for your kind consideration. I am a customer from chengannur and a proud consumer of indane gas. But now a days i have not received Indane gas due to shortage. I am waiting for a single cylinder for the last 50 days. So please do the need ful to get the cylinder at an early date. My consumer no. is 249 and my gas agency is "Paruvelil Gas Agency, Chengannur".
Thanking you,
Your's sincerely
Gopakumar

sir,
I regret to inform you that, our Indane gas dealer is "Durgachak gas " situated at HPL Link road, Haldia, Westbengal. Please note that every time when we got a refilled cylinder, we cannot book the next cylinder on the very same day itself but only after 21 days, after taken the delivery.They deliverd the same after 20days from booking date through different private agent.They changes private agent frequently.After that we collect gas from different agent costing more and facing tremendus harasment.I have double cylinder but now both are empty. Is it your formulated process?why we take gas from different unathorised private agency?I want cylinder only from authorised (company approved) agency.Is it possible to arrange the above ?
So please consider my complaint and make necessary action to release the cylinder from the dealer with immediate effect &make arrangement for home delivery..

Thanking you

Yours faithfully

We regret to inform you that, our Indane gas dealer is "Kunnamangalam gas" situated at Kunnamangalam, Calicut City, Kerala. Please note that every time when we got a refilled cylinder, we cannot book the next cylinder on the very same day itself but only after 15 days, after taken the delivery.

Now we taken the refilled cylinder on 27th December 2008 and we are compell to book the cylinder only on Jan 14th 2009 ( the reason which is mentioned above). For the last two month my son is not well and he need hot water and the gas consumption is high.
So please consider my complaint and make necessary action to release the cylinder from the dealer with immediate effect.

Thanking you

Yours faithfully
Manas Kumar Pati sutahata, haldia, purbamedinipur.

sir,
I regret to inform you that, our Indane gas dealer is "Durgachak gas " situated at HPL Link road, Haldia, Westbengal. Please note that every time when we got a refilled cylinder, we cannot book the next cylinder on the very same day itself but only after 21 days, after taken the delivery.They deliverd the same after 20days from booking date through different private agent.They changes private agent frequently.After that we collect gas from different agent costing more and facing tremendus harasment.I have double cylinder but now both are empty. Is it your formulated process?why we take gas from different unathorised private agency?I want cylinder only from authorised (company approved) agency.Is it possible to arrange the above ?
So please consider my complaint and make necessary action to release the cylinder from the dealer with immediate effect &make arrangement for home delivery..
Thanking you
Yours faithfully manas kumar pati

Dear Sir/Madam,

I sunil ahmad S/o Sh H.A.Khan Address: 1117/A Parwatia Colony Near Vidya Sagar High School Nit Faridabad, Haryana.

I am using the Bharat Gas Cylinder. Our Connection id No. is 2828 Named H.A.Khan.


I have booked the cylinder for delivery on dtd. 02nd Feb, 2010 telephonic from Neelam Gas Agency.

Till date I didn't get the delivery from there.

I am totaly disturbed & my routine life also.
Neelam Gas Agency supply of cylinder is very poor & bad & distributor will not entertained the customer if you visited his shop. we can purchase the cylinder 1, 2 or 3 in black (illegally)

Kindly do the needuful asap.

Thanks & Regards,

Sunil Ahmad
[protected]

Raghu Gas Service Khandsa Road — Late Delivery for Refill Cylinder 1 month

Hi Sir
I have been chasing to Raghu Gas Service for my Gas Cylinder Refilling for last one month but there is no response from their side. Every time when we book for refilling the cylinder it generally take 1 ~ 1.5 month to refill after making the calls & visit again and again to their office.

Moreover both the telephone number are never work fine,nobody is there to address our call

Kindly help me to refill the cylinder ASAP
regard
Sunil Arora
[protected]

Dear Sir/Madam,

I manish jain 707/10/22 shivji park khandsa road opp.anaj mandi, Gurgaon Resident.
I am using the Indane Gas Cylinder Single.My Connection No. is RT3338


I have booked the cylinder for delivery on dtd. 07/02/2010 & Booking no.is 4965.

Till date I didn't get the delivery from RAGHU GAS SERVICE, KHANDSA ROAD, GURGAON.

Before said above booking, previous delivery had made after 02 months before booking date.

I am totaly disturbed & my routine life also.

RAGHU GAS SERVICE supply of cylinder is very poor & bad & distributor will not entertained the customer if you visited his shop.

Kindly do the needuful asap.

Thanks & Regards,

MANISH JAIN
[protected]

Dear Sir/Madam,

I ajay jain 707/10/22 shivji park khandsa road opp.anaj mandi, Gurgaon Resident.
I am using the Indane Gas Cylinder Single.My Connection No. is R33820


I have booked the cylinder for delivery on dtd. 07/02/2010 & Booking no.is 4960.

Till date I didn't get the delivery from RAGHU GAS SERVICE, KHANDSA ROAD, GURGAON.

Before said above booking, previous delivery had made after 02 months before booking date.

I am totaly disturbed & my routine life also.

RAGHU GAS SERVICE supply of cylinder is very poor & bad & distributor will not entertained the customer if you visited his shop.

Kindly do the needuful asap.

Thanks & Regards,

AJAY JAIN
[protected]

Sir
Main (R.S.Shukla Customer no.4045 Diboliya Indane Gas Service Nadigaon Distt.Jalaun U.P.) indane gas ka customer hoon. mujhe 27 nov 2010 ko cilinder ki delivery milni lekin abhi tak mujhe cilinder nahi mila hai. Diboliya Indane gas ka malik cilinder ko black mein bech deta hai aur kuch kaho to kahta hai ki kya kar loge. Number lagane pe cilinder nahi milta aur agar gas malik 550 Rs do to turant cilinder mil jata hai.
Agar gas ki kami hai to kitna bhi paisa diya jaye gas nahin milna chahiye. Ye aadhi gaadi cilinder black kar deta hai aap aakar ke dekh sakte hain. Yahan ye business khoob chal raha hai.
Is par action lete hue mujhe sahi time par dilivery dilane ki kripa karein.

Thank You
29 Jan 2011

indian oil gas — booked, but not received

sir,
i am aleyamma abraham,my consumer no -16166, my gas agency - arjun gas, kozhencherry, kerala. i have booked the cylinder on june 29,2011 in this telephone no.[protected](ivrs).my booking number is 149. today i called my gas agency, the reply was there is no booking done on that date ,so you have to book another and recived the booking number -2069 in today date.what is happening? we were waiting for the gas for last one month.please done the necessary action against this
thanking you
aleyamma abraham
kumbanad,kerala
mob.[protected](Mr.sony)

Sir
I Pauline Kanchana consumer no 32730 booked on 25/11/11, bookingno 336007 and cash memo no 20465 .
Till today 5/01/12 I did not receive the cylinder.
I understand from the auto booking system that Ranie Enterprises have cleared till 26/11/11.
This is the condition.
Thank you

Indian Oil / Gas Supply — Dealer not delivering gas after booking

This is the third Consecutive time that we had booked a gas cylinder with Indian oil and despite getting sms that my gas has been delivered to us we had not received the gas cylinder. our booking no. was 4072.

Consumer no. SB11742

Dear Sir,

Good Morning. My consumser No. is 47231. I was getting an excellent service from South Madras Gas company last year. Now. I booked a cylinder before 2 month with South Madras Gas Agency, RA Puram Chennai before one and half month. Refill is not delivered. Whenever I ask by phone the readymade reply is coming "Load to come". Will be supplied in a day or two. The same reply is coming for 15 days. Can you help me.
Kailasam

Kunnamangalam Indane gas agency — not delivering refilled gas cylinder

Indane LPG consumer No.6281. booking reference No. 242164.dtd.25.10.12. yet I have not received the refilled gas cylinder from Kunnamangalam Indane gas agency.

Delayed in Gas connection after transfer.
I had taken Indane Gas connection in Ranchi from M/S Devi Gas Agency. In the year 2008 i had been transfered to Delhi and that time i submitted my cylinder & regulator at M/S Devi Gas Agency, Ranchi and taken transfer paper to resume my connection at Laxmi Nagar, New Delhi. I approached to my near Indane Gas agency M/S Subh Laxmi Gas Agency, Laxmi Nagar, New Delhi in October-2008 and that time M/S Subh Laxmi Gas Agency send transfer paper for confirmation to MS Devi Gas Agency, Ranchi through speed post, after that i approached to M/S Devi Gas Agency, Ranchi for confirmation. M/S Devi Gas Agency replied that agency sent their confirmation to M/S Subh Laxmi Gas Agency, Laxmi Nagar, New Delhi. But till the date M/S Subh Laxmi Gas Agency has not accepted that he has received confirmation from M/S Devi Gas Agency, Ranchi. I continue approaching them time to time, but till the date i haven't get connection from Indane.
I again request to the concern people to please look in to the matter and resume my connection.Other wise situation will compel me to ask Indane through RTI and move to consumer court. My detail is:-

Consumer Name- Sanjay Kumar Jha
Consumer No-26989
TV No- [protected]
Date[protected]
Mobile No- [protected]
E-mail- [protected]@rediffmail.com

Looking early response from your side

SAMUVELRAJ R NO 43085 SPARK GAS AGENCY BALARANGAPURAM MADURAI THIS AGENCY HAS SUPPLIED 25 DAYS EVERY BOOKING THEY BLAME ONLY LOAD NOT RECEIVED MY MOBILE NO [protected]

Indian Oil — Petrol Thieves

On 9th March 2009 I had filled petrol in powai from Bhavani Auto petrol pump in powai(Opp IIT), i asked him to fill it for Rs 200 and paid it with my debit card. When i left from there i had reset my Kms indicator to 0. My bike does travel atleast 200 kms everytime when i fill in that much of petrol, but this time it didnt even go 150 Kms. They didn gave me petrol of Rs 200 but it was less than tht. I didn check the reading because i trusted them. i have the debit card reciept with me.
May be i was wrong in trustng them. This is a Fraud. If they do this with 10 of thier customers everday day, they ll earn in thousand daily.. We should do something about it..

Sainik Petrol Pump is a petrol pump nearby my locality I stay ther only the full address is "SAINIK PETROL PUMP L..B.S Marg, Narayan nagar, besid Toyota shoroom, Ghatkopar(w)400086.I
I fill petrol daily from this petrol pump . All the worker who fill the petrol cheat the consumer they dont use the proper measur .The reading shows right but the quantity of Petrol dosent go in the tank.Manytimes i coplaint to the manager but nothing happend to my complaine. I Request you to look into the matter seriosly and do me a favour. Thanking You

Yours Faithfully
Mohammad Fareed Ansari.

Hi,

Last night I got my car filled up with petrol worth Rs. 500/-.

However, the petrol pump attendant did not fill for complete. This is not the first time that the petrol pump attendant has done, I have been cheated twice on the same petrol pump & if we try to raise our voice against it it doesn't helps.

The petrol pump I am referring to is Indian Oil Petrol Pump opposite to the Nanak Pura Gurudwara, On Ring Road.

I'm not sure is writing a comment on this site will make any difference...

Regards,
Roopak

Sunday morning i went to Indian Oil Petrol Pump at around 10am
at Mundhwa, Near Meter Manufacturing company.
i asked the person to fill xtra premium of rs.100/-
What he did is he was changing the nos before fillinf and suddenly the other person changed he concentration to wards him and the first person suddenly settled his meter to rs.100/-
In hurry i just went out from there and later when i checked my fuel meter is was showing half (i.e: only rs.50/- was filled)than other days when i filled.
I think this happens with most of them out there
i want you pls take some strict action towards the matter
even if you need some proof i gathered it. and you can even caught them red handed
i ready for the further support
call me any time shrinivas[protected]

Sir,
The petrol which go through NH-2 is stopped in middle on a dhaba named "driver dhaba" near 'anand engineering college 'and lots of petrol are taken out . I hope you will stop it once and catch them red handed.

Dear Sir,

If this mail is not related to you Kindly foreword to the concerned official.

We are manufactures and Marketers of

Real Time GSM Fuel GUARD

Success Report :
[ 100% Successful in stopping fuel theft at Remote locations once filled ]

Suitable For :
DG SETS, CARS - PETROL /DIESEL, TRUCKS/KEROSENE/CRUDE OIL/MILK / TANKERS, COAL TRUCKS, SCHOOL /COLLEGE BUSES...

How it works :
Once Connected to Diesel Tank Lid/ Diesel Tank drain pipe/ Diesel return pipe.
No Driver can open the lid of fuel tank / fill diesel in fuel tank without your permeation .
Inbuilt GSM dial er to send SMS to assigned number, Sound alarm at Vehicle.When opened with out our permeation.
Diesel tank lid opens by MISS CALLS from anywhere in India, Suitable to any Vehicle up to 3 Wired Zones.
Power Back up to 24V from the Vehicle battery.


Total fuel tank control from your office with Mobile Remote Operation.


How to use: One SIM CARD is Inserted inside the Devise.and censers are fixed at diesel tank lid [cover] .Once required wiring /program the device is done and connected to Main Battery Power for power.
Once the Device is ready you get an SMS from the device Motor ON.

When you want to fill Fuel in vehicle :
When given an MISS CALL from your assigned no, [ you can change assigned nos at any point of time].
Call will be rejected and you get an SMS from the device fixed to the vehicle any where in India ] Device will become Silent Means you can fill fuel.
Once fuel is filled.And lid of the fuel tank is closed manually by the driver Again you get SMS from the device fixed to the vehicle any where in India

When Theft occurs:
When any open's diesel tank lid with out permeation.Alarm in the device will make a big sound at site and assigned number in the device will make call to the authorized person.

Real time SMS by the device.
Always maintain minimum Balance for SMS outgoing from the SIM in the device.
Total fuel tank control with Mobile Remote Operation.
ISO 9001:2008 certified co, All products are manufactured by us and are offering one year replacement guaranty.

We request you to kindly give us an opportunity to serve your esteem organization.

Thanks & Regards,

Ghreedhhar. P
Boss Eximp Services.(BES)
Flat No:303, Balaji Bhagya Nagar Aprt,
Nallakunta, Hyderabad -500 044,
Andhra Pradesh, INDIA.
[protected]@yahoo.com
Hyderabad Off.[protected],
Cell. [protected].

Dear Sir,

If this mail is not related to you Kindly foreword to the concerned official.

We are manufactures and Marketers of

Real Time GSM Fuel GUARD

Success Report :
[ 100% Successful in stopping fuel theft at Remote locations once filled ]

Suitable For :
DG SETS, CARS - PETROL /DIESEL, TRUCKS/KEROSENE/CRUDE OIL/MILK / TANKERS, COAL TRUCKS, SCHOOL /COLLEGE BUSES...

How it works :
Once Connected to Diesel Tank Lid/ Diesel Tank drain pipe/ Diesel return pipe.
No Driver can open the lid of fuel tank / fill diesel in fuel tank without your permeation .
Inbuilt GSM dial ere to send SMS to assigned number, Sound alarm at Vehicle.When opened with out our permeation.
Diesel tank lid opens by MISS CALLS from anywhere in India, Suitable to any Vehicle up to 3 Wired Zones.
Power Back up to 24V from the Vehicle battery.


Total fuel tank control from your office with Mobile Remote Operation.


How to use: One SIM CARD is Inserted inside the Devise.and censers are fixed at diesel tank lid [cover] .Once required wiring /program the device is done and connected to Main Battery Power for power.
Once the Device is ready you get an SMS from the device Motor ON.

When you want to fill Fuel in vehicle :
When given an MISS CALL from your assigned no, [ you can change assigned nose at any point of time].
Call will be rejected and you get an SMS from the device fixed to the vehicle any where in India ] Device will become Silent Means you can fill fuel.
Once fuel is filled.And lid of the fuel tank is closed manually by the driver Again you get SMS from the device fixed to the vehicle any where in India

When Theft occurs:
When any pen's diesel tank lid with out permeation.Alarm in the device will make a big sound at site and assigned number in the device will make call to the authorized person.

Real time SMS by the device.
Always maintain minimum Balance for SMS outgoing from the SIM in the device.
Total fuel tank control with Mobile Remote Operation.
ISO 9001:2008 certified co, All products are manufactured by us and are offering one year replacement guaranty.

We request you to kindly give us an opportunity to serve your esteem organization.

Thanks & Regards,

Ghreedhhar. P
Boss Eximp Services.(BES)
Flat No:303, Balaji Bhagya Nagar Aprt,
Nallakunta, Hyderabad -500 044,
Andhra Pradesh, INDIA.
[protected]@yahoo.com
Hyderabad Off.[protected],
Cell. [protected].

I have lots of time undergo from this situation whenever I've go to full petrol to balaji Nagar (HP) petrol pump, petrol pump nearby DMart on narhe road and VPS*SHAHID LTC(which is already mentioned).they are really very corrupted.From every customer they thieves petrol.Whenever any customer complaints to their manager they just refill some small amount of petrol even I already faced this situation for 3 times and today I've lost 225 rs. Petrol because of this.I am fed up of this so humble request to You kindly do something on this Type of corruption. This will be the essential and effective stand against corruption.All the mango people's are facing this situation every day and nobody can do anything for this.So please requested you to take it as a serious problem.

Thanking you

Hope You Will Not Do Any Thing about my complain as well

Regards
Mahfooz ali

Indane cooking gas cylinder — Delay of Gas cylinder delivery

Sir,

I beg to say that I have cooking gas connection with IOCL. My Customer no. is 25804. And my connection issued from KWIC GAS SERVICE, 51, JAWALA HERI,PASCHIM VIHAR ,NEW DELHI. I was booked Cylinder last thursday(29/4/2010). They said cylinder will be delivered on Monday(2/5/2010). But, as of now they haven't delivered Cylinder. Several times I have make a call regarding this. But , that People just said delivered today or tomorrow . Plz, suggest what can I ?

KWIC GAS Agency — Non Delivery of LPG Cylinder

Hello,

It has been 20 days now that I requested for refilled LPG cylinder, since then I have been following up with the persons at Kwic Gas Agency, Paschim Vihar, New Delhi.

I waited for a week, then I called them, they said they would deliver within two days, but it did not happen.
I visited them, the official said since there was shortage there was a delay, I would get the delivery next day.
I called them day before yesterday, the person who attended the call said the delivery person is on leave so they would get it delivered on Tuesday. When I said it is almost 20days now, that I have been chasing for the person so no, you have requested just a few days back, when I said that everytime I am calling you are giving me a new date, the person disconnected.

Today morning when I had called they said they would deliver today, it was not delivered when I called up again, the person said delivery boy would return tomorrow and the cylinder would be sent tomorrow.

When I told that by your dilly dallying service, the other cylinder would also get empty the person said "abhi khatam to nahi hua na."

Would request the concern to look into the matter seriously and take necessary action.

Thanks
Deepshikha

LPG GAS CYLINDER OF DISTRIBUTOR YADU GAS SEWA — I AM NOT GETTING GAS ON TIME AND THE CYLINDER IS HALF FILLED

DEAR SIR
I AM NOT GETTING GAS ON TIME AND THE CYLINDER IS HALF FILLED AND THE MAN RAJAT JUNEJA WHO IS THE SELL MAN DIDN'T RESPONSE TO OUR EMAIL .I AM FROM GHAZIABAD.
I WANT YOU SHOULD TOOK ACTION AS SOON AS POSSIBLE.PLEASE PAY ATTENTION TO IT.
THANK YOU

sir, a reced. a bottle filled, with water, ispite of lpg gas, i, requested, my dealer, to change, the cylender, but, refuse to, do so, and now, the dealer is not booking, gas, his services behaviour are very bad, kindly guide me, thanks, my consumer number is, 21656 jodhpur[raj]

Dear Sir.

We are an existing consumer, residing at Barasat. Our service provider is NorthEnd Gas, Barasat, Our consumer No. is NE2509.

Yesterday one cyllinder was supplied in our residence but there is a lickage in valves so we are very afraid of that. today mourning we called the service personnel but he told that this is not a serious problem. But I am not on his commands my told him to write down it that here is no problem in cyllinder but he refuses. In such condition we can not use the cyllinder and for this we are complaining to you and requesting you to look after the matter as urgent basis.
Thanks & Regards
Partha P.Pal ( son of Dr. Gour Gopal Pal)
Address of residence:- 55E, Jessore Road, [S], Duck Banglow More, Dakhinayan, Barasat. Kol - 127
Ph.[protected], M - [protected]

Sir,
I had recived a LPG Gas on Home Delieviry but Cylinder is defective in this cylinder no gas only water, the dealer mr.rama kishan gas service, allahpur, allahabad.

Sir please help me and change my cylinder.

thankyou

Indian Oil — defective cylinder

Consumer no-PSV-1667, dealer's shop at Phoolbagan. new gas cylinder supplied is defective. when the regulator is fixed, gas starts leaking. pls help.
phno-[protected].

AD SAHA
11, Badan Roy Lane
Kolkata-700010.
[protected].

MY REG;NO 5768832 DT 09.03.1999, DISTRIBUTOR CODE NO 5512544, DESTINATION CODE NO ;13748
DISTRIBUTOR NAME M/S.JAYALAKSHMI ENTERPRISES, NO 14, 1 MAIN ROAD, NANGANALLUT, CHENNAI-600 061

Dear Sir,

I wish to inform you, I received one Cylinder on 06.11.0 9, from the above distributor, but there is GAS LEKAGE CONDISION IN VALVE, So I am very afraid of that, immediately I called service people, but he told
this is not serious problem, every day we are received so many compliant in various customer, this is not our mistake this is from IOCL filling plant only.

So kindly look in to the matter and take necessary action, otherwise, I will go to consumer court, because this is not a first time, it is happened many times( the same problem I face last one year three to four times)

From address C G JOSE
CHITTILAPPILLY HOUSE
PRATHEEKSHA ROAD
IRINJALAKUDA CONSUMER NO J13161

i RECIVED GAS CYLINDER ON 31 12 09. WHILE FXING WITH REGULATOR GAS LEAKSING. THIS I HAVE REPORT JOE GAS AGECY ON 7TH JAN 2010 IN IRINJALAKUDA. THEY TOLD THEY WILL SEND CONSENT PERSON TO RECTIFY.
I REQUEST U TO ATTEND INTO THIS GAS LEAKGE TO RECTIFY THE MATTER IMMEDIATELY.

I am Indian Oil gas consumer having Consumner no 66818 at Yadu Gas agency, Industrial area shahibabad, Gaziabad.

Usually one cylinedr last 3 month when I was in Patna but in Gaziabad it just last 1.5 month no one at agency are paying any heed on this issue and it seems that there is some pilferages from cylinders before deliveriung it to home.

Nearly half gas per cylinder are being delivered to me and full payment are received against that

request is to kindly look in the matter and arrange to do needful in tis regard.

Regards


Sanjay Jha

From address Keshav D. Mungi
C/o Milind K Mungi
B/40, Amrapali Society,
NR AFS Makarpura Road,
VADODARA (GUJ) 390 014
CONSUMER NO 28063

i RECIVED GAS CYLINDER ON 11/02/10. WHILE FXING WITH REGULATOR ON 27/02/10 GAS LEAKSING BECAUSE VISOR IS NOT THEIR . THIS I HAVE REPORT ACME GAS AGENCY VADODARA. THEY TOLD THEY WILL SEND CONSENT PERSON TO RECTIFY.

CONSENT PERSON PRESENTED AFTER SOME TIME AND FIXING THE VISOR BUT THIS PERSON UNAUTHORISLY DEMANDED SERVICE CHARGES.
I AM VERY AFRAID BECAUSE THIS IS FAULT IN THE CYLENDER SUPPLY BY THE COMPANY.
KINDLY LOOK IN TO THE MATTER

lpg indane cylender is leaking & no one is picking up the concerned ph.no.kindly look into the matter. my ph no is [protected]

MY NAME NEEL RAMJAN SINGH MY CONSUMER NO. 9204 & MOBILE NO.[protected]
JAI HIND GAS SERVICE SASTRI NAGAR KANPUR (U.P)
COMPLAINT NO.1 LEKAGE CYLENDER NAHI BADALNA
2.HOME DELEVERY NAHI DENA
3.WEIGHT KAR KE NAHI DENA
4.APNA NAAM NAHI BATANA
5.REGISTER NAHI DENA
6.MISBEHAVE KARNA

Sir,
I had recived a LPG Gas on Home Delieviry but Cylinder is defective in this cylinder likege the dealer M/S dharm gas service, doopchandi VARANASI. [U.P.]
my moblie no:[protected]
Sir please help me and change my cylinder.
thankyou

Indane Gas — not giving connection

sir i have applied for new gas connection and i also got confirmation e.mail for the same, that my SL69 NO [protected] AND WE REPORTED THE KOTPUTLI INDANE GAS THEY REFUSED TO GIVE THE CONNECTION . SO PLS LOOK INTO THE MATTER AS EARLY AS U CAN .
THANKING YOU

respected sir
sir i am in chennai villivakkam . we booked the cylinder before one month, still we didnt recieve the cylinder . we didnt buy the cylinder for 3months, but we booked the gas before one month, yesterday we booked they told we didnt book the gas, not giving proper response to us irregular answers they giving sir, withwhom we complaint, one person returned in the gas book that date, yesterday also i went book they strike the tat day date, still ve didnt get, our gas book no485 .sv no 319842
name of the agency is

code:185600
jeevan indane gas agency
#6/32 reddy st, villivakkam
chennai 600049
please take imediate action for this .

we purchase last cylinder is 4.8.2008

still v didnt receive the cylinder how we can survive in the city without cylinder

again we booked the cylinder on 10.11.2008. they written in the book, but they didnt enter in the computer,
and again we went to on 2.12.2008. still we didnt receive the cylinder, think about our situation sir, we family peoples not bachelor also

Sirs, It is true that the Indane gas dealers are either supported by politician or by ioc officials and therefore the complaints given by the consumers are never cared.The dealers do not care the customers as the officials of IOC are well looked after by them by giving nice treat and as usual sent with their money purse.A big racket is being done by these dealers by syphoning the gas to the big hotellers during night and later delivered to the poor consumer by manipulating the seal.As the consumer/household are starving for gas they just grab the cylinders the moment it was delivered.
There is no fulproff system to ensure that the gas refil is given to the poor customer.The seal should be opened just like top up cards to mobile phones or any other sealing method.
There must be a 24 hours 31 days 365 electronic auto customer care service for eradicating malprctices.Vigilance by third party agency ON i IOC would be a viable solution

Dear Sir / Madam,

I have a LPG Gas connection with you from long days, my customer number is T/11577, from GAS & GADGETS, Manton Super Mkt, Shop No- 34, Behala Manton, Kolkata- 700 034, favour of Rama Ganguly.

On 19/05/2009 I have booked a cylender over telephone to directly Indian Oil Booking Center, and my booking number is 3983. At the time of booking they assured me that within 3-4 days they can deliver the cylender. But till today I have not received the same.

Regarding the above today I made a quary to my distributer ( M/s Gas & Gadgets) over telephone, and I am surpried that they checked and told me that already they deliverd that gas cylender to my address, where as till today I have not received the same.

So, I think that the delivery person of M/s Gas & Gadgets already delivered my cylender or sale out to other person for his own interest.

You are requsted to do something as early from your end .

Hope an early and prompt service from your end as earlier,

Thanking you,

Rama Ganguly.
Ph- + 91 [protected]
e-mail- [protected]@rediffmail.com

I can any 1 help me 2 get petrol card r cardit card plz i dnt hav pancard.
the salary wht i am getting is ly 5k. i hav taken pulsar last 2months back .. and every time i ll be not having money for petrol. so if i get dat card will be vry help full to me.

I visited the bunk near SEETA CIRCLE near Giri Nagar ON 01 JAN 09 AROUND 1045 Hrs., Parked my Scooter and ashed the person to fill the petrol for Rs 100/. I did not cheked the reading while filling the tank. After I left the bunk and during driving, I could see the meter was not reading properly with respect to the amount of fuel put in the tank.
I feel that there is a need for surprise check to be carried out in this bunk. In my opinion the filling of fuel with respect to the meter reading there exists an error and calibration check be carried out. I am not happy with the refuelling of petrol in this bunk.
Hope your good office will do the needful to arrest this fouling.
Regards,
Wg Cdr Ashok Kumar

Hi,

I am a regular at IOCL petrol pump in Domlur, Bangalore. The pump is Shree Service station. Today while getting fuel for Rs. 1000/- the attendant did not set the counter for Rs. 1000 but started filling after ensuring zero. The other attendant that collects the payment took my Citibank card and asked if I had HDFC card as he had HDFC machine. I was a bit suspicious as these are the tactics they use to divert attention. I turned immediately towards the guy filling the fuel and to my astonishment I saw the guy pressing a button ( i think it was L2) and the counter changed from Rs. 211.89 to Rs. 500. I lost my temper and shouted at the guy which made all of them come to me and say sorry for the mistake This is a clear case of trying to dupe the customer and cheat. I tried to get contact number of a Indian Oil executive responsible for that area but did not get any number. I am sure these things happen to many people and should be handled strictly. Please look into this on an urgent basis.
Suggestion: please look at the option of disabling these short-cut buttons while the pump is in use so that such incidents do not take place.

I filled petrol at the Indian Oil petrol bunk at Bull temple road, Basavangudi, Bangalore. this week when I went to fill up full tank, I returned with one-third tank empty (realised it when I saw next day).

This is what they do (everywhere) - talk to the customer diverting their attention from looking at the meter and in the meanwhile race the meter to closing amount (don't know how, but almost all petrol bunks follow this trick).

Consumer has no way to prove them wrong at that moment, we don't even take bills as proof. I am 100% sure now that there are techniques to make the meter race to the end point without dispensing petrol. We need to bust them somehow and make it public.

Meanwhile, wrote to Indian Oil Corp, Bangalore; Karnataka Food and Civil Supplies Corp (supposed to be their duty to inspect petrol bunks), Lokayukta and various public forums - may be futile but I wanted to convey. Would like to know if anybody has filed a PIL on this matter or gone to Consumer court.

Here's what one can do:

1. Don't take your eyes off the meter.
2. Ensure the meter is displaying zero before it starts, and displays both the amount of money and petrol filled at the end of it, catch them red-handed if the liters are not displayed. Take a bill.
3. If you see that your tank is not filled up according to your estimation or usual level for that amount, raise an alarm with the attendants, if they feign ignorance, pick up the Company Sales Manager's number displayed at every bunk and call up to lodge a complaint about this.
4. You could also give a written complaint to the Company Sales Manager or State head and to Karanataka Food and Civil Supplies Corporation Ltd., also write the complaint in the complaint book at the bunk maintained by the Company.
5. You may also alert other consumers in the neighbourhood and online. Try to fill for x litres instead for x amount.

I am from Chennai and I agree to these complaints since I find these malpractice very very common in Chennai too. They try to divert our attention, by talking about credit card, xtra rewards card etc. I normally don't respond to them and I don't care if they think I have an attitude by not responding to them!! But, unfortunately I got cheated today [5-MAY-2009]

Nowadays they have a hand-held meter, into which we can't even peep! They thought customers are careful only if the meter is visible and so have come up with a new way of cheating by using hand-held meters! After getting petrol filled for Rs. 1, 000 and in spite of repeatedly asking for proper reading, bills etc, I found later that I have been cheated by Rs. 400. They have filled only for Rs. 600. This is height of cheating. Something must be done to stop this day light robbery.

Cheers
Venkat
[protected]@yahoo.co.in

Till yesterday i used to hear these things only from my office colleagues and friends in Delhi/NCR. But yesterday I encountered the same thing with me.

I and my wife thought to go to Delhi for an evening stroll at Rajhghat. Started from our residence at Indirapuram, Ghaziabad we headed towards Delhi via NH24.
I saw the car was low on gas, so I stopped at Indian Oil Gas station at Ghazipur/Mayur Vihar.

I told the refilling guy to fill 1400 Rs of petrol. He told me to look at zero on the meter and inserted the nozzle inside the tank neck. He stopped at 200 and said “bhayya ho gaya 200 ka”. I told him that I asked for 1400. He said ok and asked his colleague to fill again for 1200 bucks. He then moved away, picked a wiper and asked me to close my front window, “bhayya sheesha uppar kar lo, andar pani chala jayega”. Suddenly I realized there is some fishy thing going. They are playing around me by diverting my mind. I said “ruk jao aur pehle petrol bharne lene do”. I recalled that this is happening the same way my friends used to tell their stories.

The other filling station guy didn’t set the meter to zero and continued. Now I was confirmed that he will stop at 1200 and that happened. He said “sir ho gaya 1400 ka”. I said this is only 1200, how come 1400. He tries math on me “sir, 200 + 1200, 1400”. I again said that you didn’t set the meter to zero and continued from 200 and its only 1200 now. He called the previous guy and asked him if he reset the meter to zero. The first guy nodded his head and asked me “aapne dekha nahin?” I got annoyed and said “kab kiya aapne zero, I’m continuously watching the meter and you started from 200. I want to talk to your manager”. He suddenly told the other guy to again refill the tank for another 200 bucks and moved quietly to the other refueling meter, what the [censored]?

I got very angry over this matter and asked the other guy that what was all this? He said “sir ho gaya hoga confusion, rehne do. Yeh lo aapka bill”.
I was amazed, “who asked for the bill… aaj tak to kabhi nahi diya…”

So guys, be aware and attentive while you refill gas next time…

Indian oil corporation — MALPRACTICING TACTICS

TODAY 17.09.09 AT 9.00 PM.I HAVE VISITED TO KANMANI SERVICE STATION, 1, SYDENHAMS ROAD, CHOOLAI, CHENNAI - 112. FOR FILLING PETROL. (CASH BILL NO.23395) BEFORE FILLING I HAVE NOTICED Rs.20/- ALREADY IN THE METER. WHEN I WAS ASKING FOR Rs.100/- PETROL, AND OPENING PETROL TANK CAP OF MY BIKE, ANOTHER MAN CAME TO ME AND ASKING ME REPEATEDLY "HOW MUCH PETROL DO YOU WANT" TO DIVERT MY CONCENTRATION. WHEN I FINISHED REPLYING HIM, THE FIST ONE TELLING ME THAT HE HAD POURED Rs.20/- PETROL IN MY BIKE. AFTER ARGUMENT, HE PUT ONLY Rs.80/- PETROL IN THE TANK. THEY HAVE EASILY CHEATED ME. THESE ARE THE TACTICS GOING ON IN PETROL BUNKS.

Sir,

we are one of customer of your esteemed company. our dealer is coastal agencies, Pandikudy, cochin682002. we had booked gas on 11.11.09 and delivery is made today only with bill no 3856 dt19.12.09

Consumer no is 11273 name Vijaya M

On delivery cylinder found that plastic seal is not broken but main plastic nobe is easily came out . we immediately rejected and inform the dealer and they are not accepting the same . at last making shouting and all he return with new cylinder.

Please take action against this dealer for these type of malpractises and delay of delivery of gas from your side after making a reasonable enquiry from any customers under this dealership. expecting an immediate action towards this issue. We are regularly seeing at the time of booking always customers are complaining for their services regarding delivery and al.

It is so unusal for us to register complain against such a big company like IOCL, I had filled petrol pump at Maruthi Sevanagar Bangalore IOCL petrol bunk. The guy cheated me by diverting my attention. So all the responsible personnel of IOCL do have suprise check or have some system set up by which the customer can contact the top honcho's at the same time

TO,
AREA MANAGER
IOCL Patna, Bihar

DEAR SIR,

1. I AM CONSUMER OF INDANE GAS HAVING NO [protected] THROUGH PUNIT NAYAN ENTERPRISES, PAHARPUR, KHAGUAL ROAD, ANISHABAD, PATNA-800002 (BIHAR).I AM TRANSFERED THIS GAS NO.TO DEHRI ON SONE, DISTT-ROHATAS.BUT HERE THEIR IS AN AGENCY NAMED AS:-
M/S VANDANA INDANE
LUCKY TYRE, MOHAN BIGHAHA, DEHRI-ON-SONE
PHONE[protected]
THIS AGENCY IS BEHAVING ABUSIVE TO ME.AND ALSO DEMANDING BRIBE OF Rs.3000/- PLEASE TAKE IMMEDIATE ACTION TO THIS AGENCY OTHERVISE I AM GOING TO FIR REGARDING THIS AGENCY.
WAITING FOR UR RESPONSE.

SANJAY KUMAR
MOB-[protected]
UPL OFFICE, BRBCL OFFICE, JAIN BANGLOW,
DEHRI-ON-SONE
DISTT-ROHTAS(BIHAR)