Indian Oil Corporation [IOC] Complaints & Reviews

I am godaveri devi R/O of vpo bhanopli tehsil nangal distt ropar . I would like share my personap experience regarding the service of nangal indane gas service . I booked a clyinder on 20 March 2021 and i received a message informing that the clyinder would be delivered within a day or two . But after three days i received a message that the clyinder has been deleivered to me but in reality i never got the drlivery of my booked clyinder . And when i contacted the customer care helpline number i was told that there no customer record of mine and they insisted on saying that i was not their customer . At the end the person on the other end told me that i should contact to the delivery boy and ask him to deliver the clyinder . But when i called him his number was switched off . It very shameful on the part of nangal indane gas service for the inconvenience caused .

I have fillled petrol for rs500 from SK Fuels kambilikandam idukki dist kerala india, but my fuel indicator doesn't shows the correct reading after filling it, it was just like the same when i came to fill it..anyway if i fill for RS 500 In my car the fuel meters will show atleast 2 points(5.44ltrs).it doesn't shows that after driving also..

We have visited to pump & asked one employ to fill diesel, he didnt response anything, he didnt ask me to check meter & which fuel, he opened the fuel tap & started filling petrol, but its diesel car, & i asked wht u have filled he said petrol, i said but its a diesel car, he was drunk & started arguing with me i said boss i have travelled from bangalore instead of arguing plz cal for mechanic are find any solution to resolve, he totally denied & said do not speak much i am a local here, i was with my family its around 11pm, finally one guy came to fill petrol to his bike, and he came to me & asked, sir what happened & i explained him, that guy arranged a mechanic he rectified, & that petol pump guy is very rude, please request you take an neccessary action on that petrol pump, bcoz my wife & daughter got scared due to that drunk felllow was shouting on me,

Regardd

Malik

Dear Sir/Madam, All my details are given below.
NAME: SUBHRA ROY
CONS NO/ID: 14184/[protected]
BOOKING NO:[protected]
BOOKING DATE: 09/01/2021
DELHIVERY DATE: 12/01/2021
I HAVE DUAL CYLINDER FACILITY FOR THAT MY CYLINDER WAS UNUSED DURING THIS TIME PERIOD

Last Sunday, 14th February I started using my LPG cylinder in my kitchen. everything seems to be good till Thursday, 18th February. After that my gas setup was not working properly.then I called up to BTPS Employees Co Opt Stores Limited for a checkup. Then one mechanic named UTPAL GHOSH visited my house and confirmed that these is Excess water in my cylinder and advised me to visit local office. yesterday I visited local office and tell them about my problem. they told me to visit again with the cylinder. today I visited local office with my difected cylinder. but they don't listen to me. they are not taking any liability for this issue.

NOW THE CYLINDER IS GETTING OVERFLOW WITH EXCESS OF WATER OR WHATEVER IT MAYBE.

PLEASE PROVIDE ME A MECHANIC VISIT THAT I CAN UNDERSTAND WHAT THE ACTUAL PROBLEM IS

Hence I request to resolve my problem as soon as possible. i want to exchange my cylinder with a new one.

We stopped for petrol pump and staff misbehaved us when we raised objection for pressing the liver of pump again and again without any reason

On 20th March 2021 at 07:10 am i went to om sai filling station gaur city - 2 for a petrol refill and asked them to give a refill of 350 rupees and the employee Named Rahul Kumar started the meter with out pointing it Zero. When I saw the meter immediately, it was crossing above Rs.117/- . when i confronted them he abused me . After that I called manager Named Babloo regarding my issue but he doesn't accept it. They gave all the reasons of...

[protected] at 10:30 pm I went to an Indian oil petrol pump at Balabhut in Cooch behar district of west Bengal, my two wheeler was out of fuel & I was with my wife returning from an occasion. Two employees of that pump sitting on office rejected my request as they closed the pump but actually not, they just busy in mobile & don't want to come out. That night I had faced so much difficulties to return home. I want strict action against those unprofessional workers. They have no moral rights to work on this emergency services.

Went for refilling my vehicle, today morning at 6:47 AM.
There were three staff members at petrol pump, all of them doing nothing except gossiping. they didn't bother who is coming or not, just abruptly talking. I called them to refill, they were just procrastinating to each other. called four times and wait for 7 minutes...but none of them even listen.
Highly nuisance behaviour on their part. I was in hurry, but they don't care. Is this the level of service, India's leading brand providing. Feeling to never go on Indian oil petrol pump again.
What action to take...its your call

Petrol Pump: Khurania Filling station, Near easy day, Dhand road kaithal, haryana-136027
Location: https://goo.gl/maps/StfQyE7Zew5YYLNw5

Vishal Singla
[protected]

Dear Sirs,
Today I (68 year old citizen) visited Coco Vasna Petrol Pump ( Opposite Taksh Complex, Vasna Road, Vadodara, Gujarat) for filling of petrol worth Rs. 1100.00. Accordingly the the amount was preset. Before the meter reading was reset to 'zero" the operator started the filling. Usually the operators request to check the meter to confirm the meter reading is reset to zero. This was not done. since I was was looking at the meter I am sure the meter reading was not zero. It was indicating Rs. 4.70. Immediately I I pointed out the same to the operator. By the time the operator could stop the filling, meter reading indicated Rs.470.69. The operator refused to accept that the meter reading was not zero. Matter was then taken up by the senior office staff. the operator was polite. However the office staff
was very rude. They too did not accept my observation. They said nothing can be done and 'I can do what ever I want to do' (Jo karna hai kar lo').
Attached is the invoice no.250 dt. 18th March, 2021 which confirms the preset amount and amount delivered. I was denied the balance supply.
Amount involved here is small. However, is it not wrong to start filling before the meter is reset? You surely would not accept rude behavior by the staff who are part of your family.
I request you to do the needful so that customers are not cheated and insulted.

Regards,
[protected]
[protected]@yahoo.co.in

TSRTC Medchal depot Midco hsd dispensing pump not working some times due to E14 error on display and sometimes automatically pump ON without lifting the nozzle
The pump details
SR no: 15 EC 0498 V
Model no: SFJ1112AHP

Date : 17/03/2021
Time : 02:02:37
Tax number:[protected]
Invoice number : 1550454

BALU AUTO FULE STATION ioc dealer
Kilnathur village Vellore- Thirukovilur road Thiruvanamalai district Tamil Nadu

Ph [protected]

Respect agency in above fule station they didn't accept my debit card they ask cash .so I went ATM in that early morning time with draw my cash after pay

My querie was why you said we have technology facility?

Today, I received me refill with 2.5Kg short Gas

On 16.06.2021, evening around 9.30 pm i went to indian oil coporation petrol pump (NEAR JAAT DHARAMSALA) at HANUMANGARH junction, rajasthan for filling petrol in vehicle. While i entering the pump he closed all machine in front of me at 9:30 and when I ask him to fill petrol in my vehicle than I surprised to see his behavior to me was very rude and insulting he was asking me there isn't mentioned time anywhere in petrol pump and get out from here.
I didn't expect this kind of behavior from Indian oil corporation petrol pump employees.

I request you to kindly take necessary action against the employee.

Sincerely
Sanju Poonia
Hanumangarh junction
Rajasthan

I booked gas cylinder online yesterday. Payment was not made at once so I make it twice. The amount got deducted from my account twice. Anyhow I got the cylinder today but not received the refund amount yet.

Plz help me to get the refund amount as soon as possible and do the needful.

NH 66, Perwad, Mogral, Kerala 671321

This petrol pump is not providing FREE AIR to customers. The guy working there, tells people to out AIR to their vehicles by themselves.
Rude behavior of the staff.

Indian oil petrol pump under HDFC BANK A.T.M all security Guard toilet perpose problem. Petrol pump maneger is a do not help all security Guard. Please help me. Kolkata 151 bihansaroni hatibagan .pin code 700006.

I have been a loyal customer for years with Vaishali filling point in Vaishali, Ghaziabad, UTTAR PRADESH. I had a recent visit to the same where I saw some unethical practices being followed. Specifically where they have a puncture station. I saw almost all the people were asked to put a mushroom type puncture which costs 4 times the regular puncture. It was indeed shocking to witness such hefty amount charged irrespective of how big or small the puncture was. I did also witness negligence from the management and the owners regarding the same. I have been forced to make this complaint by my recent horrific experience with Vaishali Filling point. I hope a correct and appropriate way to address the above grievance will be suggested

Even though I requested the female to swipe my Citi Bank card on the Citi Bank machine, intentionally she swiped it on HDFC bank machine so that they would get extra charged pocketed. Even the Manager when I raised the complaint asked the female to just say sorry and said that the issue is solved.
Does IOC feel that (despite the high prices) given the petrol free of cost and is this side business that the management is running to intentionally swipe on some other machine to get extra amount pocketed. I have even written to the CHAIRMAN OF IOC SEVERAL TIMES but I feel that the entire management themselves are involved in this kind of activity so that they get their share.

Consumer no. 15415 at Prasanna gas agencies, Padi, chennai, On 10 03 2021 there was a fire accident while replacing with new cylinder due to leakage & heavy loss to the building & household items. Informed to police, fire station & Indane distributor. copy of CSR & fire report are given to the distributor who visited the site. he said he has informed to Field officer, IOCL & who will attend the site for inspection. Till date no one from IOCL or Insurance company inspected the site. The debris & gas cylinder are kept as it is ..
It is requested to arrange IOCL & Insurance person to inspect the site, immediately, initiate the process of insurance claim & compensate us suitably, do justice & recover us from the tragic event. thank you
concerned iocl field officer : Mrs.Divya .M ( Manager IOCL),
No. 500 ANNA SALAI, TEYNAMPET, CHENNAI 600018
PH:[protected]

The Delivery boy, I couldn't get his name demanded 20rs over the Bill. I gave 10rs as a tip and he spoke in an insulting manner and threatened not to deliver next time. Also the cylinder is in an extremely bad shape to which he replied it's not an issue.