Indian Oil Corporation [IOC] Complaints & Reviews

SIR,
I am a consumer with M/S Tirupati Gas Service, Bulandshahr Uttar Pradesh. My consumer number is T10489. Every time on booking of refill cylider, thier is very much problem. After booking, every time cylinder is delivered in minimum fifteen days most of times this time reaches to 20 days to 25 days.While they commit everytime that your refille is delivered to you in 2 or 3 days. this not problem of my alone. Most of the customers...

I am a customer of indane with customer no "BG12997" and have been registed with "Bhagat Gas Agencies" Joshi Bhavan, Opp. Rishikul Ay. College, Haridwar (SAP no. - 156498).
Yesterday i went to agency to book my second cylinder. The person there told me that the cost of second cylinder is Rs. 1200/- and you have to buy an Aperon of cost Rs. 350/- with this.
But i refused to buy the Aperon as i need only...

The Area Manager,
Indian Oil (Indane)
Allahabad

6.5.08

Dear Sir,
I wish to lodge a complaint against M/s Manju Chandra Agencies located at Bahuguna Market, Allahabad. The complaint is regarding the late/delayed delivery of gas cylinders at location of the customer. Invariably 20-25 days are taken by them to deliver the cylinders at residences and that too after a number of telephonic and...

CUSTOMER SATISFACTION

At around 9.00 PM, I had gone to fill petrol at Swati Petroleum, Parle Point Surat. I had filled petrol worth Rs 1000 & paid through Credit card . The filling personnel had, irresponsibly, waived the petrol filling nozzle, resulting in a scratch on my metallic car. This was a special day, for which I had gone to party with my family.

On lodging a complaint vide Sr no: 9496 dated 05.05.2008, the owner of the pump, told that the such thing do happen.

This car which I have brought is from hard earned money & such way it is handled at petrol pump is the way of customer satisfaction at Indian Oil. The scratch on my car, will always reminds, through out its life, the myth of customer satisfaction.

I am quite surprised by the attitude of the petrol pump owner, who takes the consumer for a ride. I demand an immediate, attention in this regard failing which I shall approach appropriate authorities for grievance.

hi there..

i want to complain about the bad service of gas cylinder in our town.
the workers over here in the agency treat customers badly and say that cylinders are not available. i request you to plz take action against the agency in our town.the whole thing over here is due to the monopoly of the agency in the town. the address is following...

Pradeep Gas Agency,
Paonta Sahib,
Distt:...

Refil booking through MOBILE SMS had stoped without any intimation. When I booked for a refil as usual through SMS. Waited for 2 days there is no reply from the company that they have accepted my request or not. After that to confirm the booking then only they replying that the system had stoped and followup the old system to call on phone or personaly booking in counter. Is it true?...

Dear sir,
This is to inform you that I am regular customer from your distributor gas & gadgets at Behala Kolkata- 34 since 1988. My customer No. is 18308.
I am now 65 yrs edged widow so I am trying to book my gas through phone but unexpectedly they didn’t receive the call, even after receiving my phone they put it down.
Another request to you that to arrange some weighing device through which we can see whether the cylinder is fully fill or not like advertisement shown on TV. by HPCL.
Hope you will understand my problem and take necessary action over it.
Thanking you,
Your regards
Gita Das Gupta
(cust no.: 18308
Add:184/1A Sarkar Hat Lane
(behind Mahamaya club)
Kolkata-700061
Mo:[protected]
[protected])

Ashok H. Ayalani,
“Shivam” Talawadivas,
MORBI - 363 641
Date: 29/04/2008
To,
M/s. Parekh Indane,
Savasar Plot Main Road,
MORBI.

CUSTOMER NO - 00916
NON SUPPLIANCE OF GAS CYLINDER

Sir, I take this opportunity to thanking you for acknowledging my letter dated 16/04/2008, and offering DBC connection.

Sir, you have made a...

I live in an independent house which has a small portion at the rear side with separate kitchen specially built for tenants. I have a tenant by name S Nagraj since 2000 and we both have gas connection bearing consumer Nos SAI50 and 19460 with Saieesh Enterprises, Anand Bagh, Malkajgiri, Hyderabad. However, since it is an independent house both have same address.

Now the gas agency has suspended the supply or refill stating...

sir,
In this regarding, i consumer of lpg gas consumer No.GA-00770 agency M/s Ganga Gas Distributor, satyam complex sector 12-A
awas vikas, sikandra, agra .
the distributor deny to give the delivery of the reffilled cylinder and and he does not listen to us and they do not follow the system of I.O.C. ltd and we does not got the proper weight of the refilled cylinder .always when we purchase the cylinder there is always...

Dear Sir,


I, Prerna Sharma, have Indane LPG gas connection. I contacted my service provider i.e. Chander Nagar Gas Service, Ghaziabad, Ph.[protected] for refilling of my LPG but in last 1 month I have not received any cylinder instead when I contacted them last week they said my home is shifted which is not at all true. I am really fed up. Moreover getting this phone is itself a project as this no. is continously...

TO, [protected]
THE INDIAN OIL,
RETAIL OUTLET,
SAHAR INTERNATIONAL AIRPORT,
MUMBAI.
[protected]

Dear Sir / Madam,

The undersigned has filled Petrol from your outlet as mentioned above on[protected], asking the person to fill the petrol of Rs, 1, 000/- only, I also made the card payment and got the receipt / bill issued for the same.

However today...

I am using indane gas with the consumer 38. Gas agency name is Ramya Krishna Agencies, GF Anitha Apartments, Vidyadharapuram, Vijayawada. they are having the land phone numbers[protected], 2412094, 2417293. Most of the time they are picking up the phone. and some time these numbers are not in service message coming. but surprisingly after trying 2 or 3 time again phone will ring. the same situation i faced in Hyderabad also when we call...

My Consumer No. is AR99063 with Radha Indane, Mirzapur Road, Ahmedabad - 380001. Several times I found following types of problem from this dealer.

1) Very late delivary of Cylinder after booking.
2) Phones are kept beside the phone cradle sothat we find the phone engaged & we can not make phone call.
3) Rude answers on phone when we are asking reason for not delivery/delay in delivery.
4) Delivery...

Dear Sir,

Ref: Old Customer no: 67128 / New customer no: 23870,

We are writing this mail with regard to the miserable service offered by M/S. Shivashankar agencies in Porur, Chennai in terms of LPG gas supply to us and mainly to the irresponsible handling of this issue by the agency.

I would like to introduce myself G.S. Raji MohanRam, currently living in 47, Vaidhy nagar, Poonamallee, Chennai...

Guru Krupa Indane gas co of Vyapar Kendra, Gurgaon do not lift their phones for gas booking of Indane refill cylinder. Can something be done. What is the way to book gas refill cylinder if they dont receive any phone call?...

booking refill on tumo service dated 06.04.2008 booking no is 1 time 10.10 am vide consumer no. is 24792, surpriseingly tili date threir is no supply from m/s saroj enterprises, new delhi, why

phone 20310856...

Dear sir,
I have shifted my house from Janakpuri to Deendarpur Ext. at Najafgarh. I made my Gas transfer letter from Prabhat Gas Service Janakpuri to Chandra Gas Service Najafgarh. But Chandra Gas service has refused to accept the transfer paper and said that we can not accept the new customer because we are already over loaded. In that area Deendarpur Ext. Chandra Gas service is supplying Gas all houses. I have no idea why he not...

I WANT TO KNOW THE REFILL BOOKING PROCEDURE FOR 1+1 ADDITIONAL CYLINDER....

Dear Sir,
I am the Indian Oil -Citibank Credit Card Holder No. [protected]. This month i.e. in April'08, I have not received the monthly statement and not even a SMS on my mobile No. [protected] for the minimum amount due and the total amount due and the last date of depositing the amount.

Please advise the same at the earliest by E-Mail / SMS message over my mobile to enable me to deposit the dues in time.

Thanks.