Indian Oil Corporation [IOC] Complaints & Reviews

I HAVE A GAS CONNECTION BEARING NO. P-4552, THROUGH PASSI GAS SERVICE , MEERUT, I GOT THE BOOKING DONE ON 10/12/2007, BUT I HAVE NOT RECEIVED ANY CYLINDER TILL DATE THAT IS 25/12/2007. PLEASE LOOK IN TO THE MATTER . MOREOVER THE AGENCY PEOPLE ARE TOO RUDE TO TALK TO.THANKS

I am Manoj menon, having a gas connection with Delhi's Roop Gas Agency Mayur Vihar Phase -3 , Delhi, not only me lot of my neighbours having similar problem what I am facing. The problems are the agency is that they never pick any phone calls, and some times it found that the phones they hang up, and as the result it is remains enegaged . The other mager problem faced they deliver 5-6 kg less gas most of the time, if we ask they say they don't have a instrument to mesaure the weight. Most of the time ladies are at home and they cheat them with diffrent tricks. eg, I booked a gas after lots of struggle, when I reached the agency around 12.40 pm they were already closed the agency for lunch, even as the board out side the agency says the lunch time is 1pm to 2 pm. I got the gas after 4-5 days then the man who some how convenced my wife that the gas is full. Today morning when the gas got finished and about to change the cylinder I flet the gas is less and I checked it. The gas is 5-6 kg less then it is pupposed to be. This is not a small issue lot of people facing similar problem like this.

i'm a customer of indane gas agency from krishnagiri district tamilnadu. there's a big chaos here for the cooking gas. it takes around 50 days to get a cooking gas. we are the family of six just do something regarding the mess over here. here the gas is sold in black too. all of the customers r getting the cylinder filled for 500 rs in black. we the krishnagiri people will be greatful for u r kind consideration sir.

Sirs

I have booked a cylinder (Refil) on 7th december, they said that the refil will reach you with in three days. after one week again called and informed the same, but they told that not booked, and again booked and informed that will send with in two days, but till date they have not supplied (22.12.2007). Last month also they did like this booked on 6th and supplied on 20th. which affects our normal life. for the past two days we are begging each and everybody for cylinder.

My consumer Number is :28495 - Madurai - Pandian Gas

Will you please intervene and resolve the peranial issue once for all.

Thanks

R.Ravi
Dy.Manager
T V Sundram Iyengar & Sons Ltd.,
211,South Veli Street Madurai.

12, EB Colony - Senthil Nagar
Kovalan Nagar
Madurai 625 003.

Dear Sir,
Im an Indane LPG gas consumer ( No. 41288),with Ambika gas agency, coimbatore.I had booked a refnill cylinder on 29th november 07, after a period of 31 days of previous cylinder issue.They have not yet delivered it till today( 21st dec 07).Similar problems have happenned the previous 3 times I have applied for a cylinder issue.(I have been issued only 3 refills in 9 months with an interval of mininum of 45 days of every refill).even though I have 2 cyliders,both of them are empty for the past 3 weeks.This has caused me tremendous discomfort and forced me to buy a cylinder from a private agency.I have not received any receipt for the previous refills.when asked about it the delivery person asks me to get it personallly from the agency!Now i came to know that they are illegally selling cylinders for a higher price in other customers booking dates(that explains my not recieiving the receipts).I request the concerned authority to take stringent action against the agency and put an end to this menace.

Dear Sir,

We are having LPG connection Consumer No: 22214 with The Park Town Co-operative Wholesale Stores Ltd.,(Indane Gas Section) 1 & 2, Davidson Street, Chennai 600 001. We are getting the supply regularly from the distributor. Only for the past four months, the dely. date is switched from around 15th to 24th, 26th and 29th day of the month.

Now on 12.12.07 we have booked for the cylinder. They have told me that you will get within a week. But on 19.12.07, we have informed them we have not received. Then they are telling we have not booked on 12.12.07 and insists that you have to show your Ration card. So on 20.12.07 we have shown the Ration card and then only they have booked and they are telling - you will get the supply within a weeks time. Now the delivery date will go to the end of the month. Our humble request is to maintain the delivery date of ours, please inform them that the supply should be given to us immediately and do the needful.

Expecting good co-operationand feed back to my email id [protected]@yahoo.co.in.

Thanking you,

Yours faithfully,
K. Sri Ranga Sai Gupta.
S/O K. Amruthavalli Thayaramma.

My consumer No. : 20953
Name of distributor : Abhijit Enterprises
1, R.C. Nandy Path
Khardah, North 24 Parganas
CODE NO. 99012919
Phone : 2553 3455 / 0419

Complaint (1) I am a consumer with 2 cylinders.
When an LPG cylinder is delivered, you
cannot book another within 10 days
even if the running one gets empty.
Then after booking too one has to wait
for about another 15 days during which
time both the cylinders may get empty
as I am having now. no one knows how
long I have to wait.
(2) Despite the above fact cylinders often
seen to be delivered to households
earlier than time in lieu of tempting
tips to the delivery man. They have
the power to change rule (!).

(3) Booking over phone is not possible.
Whenever dialled one will hear an
engaged tone only. Leaving all other
jobs one has to run all the way to the
outlet.

IS THERE ANYBODY IN THE INDIAN OIL TO LISTEN ?

dear sir
I am a cosumer of indane gas M/S vijay gas rourkela consumer no. is V11361.Presently due to some reason they have transferred my gas to other agency M/S gruhasobha indane gas service.but when I went to gruha sobha agency.they told me that they will subscribe my transfer in jan 2008 onward, due to some technical problem.since TTV is valid for one month .what i will do. besides this how and from where i will refill my cy7linder

WE HAVE AN INDANE CONNECTION FROM NATRAJ ENTERPRISES, YELANKHA, IN THE NAME OF MY WIFE, EVERY TIME WE BOOK A CYLINDER THERE IS NO ACKNOWLEDGMENT THAT WE HAVE BOOKED THE CYLINDER THEY SAY THAT WE WILL RECEIVE THE CYLINDER AFTER TEN DAYS, AFTER TEN DAYS WHEN WE STILL HAVEN'T RECEIVED THE CYLINDER WE CALL THEM UP AND THE ANSWER WE GET IS THAT THE CYLINDER HAS NOT BEEN BOOKED, AND WE HAVE TO WAIT FOR ANOTHER TEN DAYS, THIS HAS BEEN GOING ON FOR MANY MONTHS NOW AND WE HAVE BEEN PUTTING UP WITH THIS HARRASMENT BY THE AGENCY, OVER AND ABOVE THE GAS DELIVERY BOYS DON'T MAKE ENTRY IN THE BOOK, WHICH IN FACT AMOUNTS TO CHEATING AS THERE IS NO PROOF OF THE DELIVERY DATE. I REQUEST THE AUTHORITIES TO LOOK IN TO THE MATTER AND TAKE ACTION

yes i agree with the comments.
iam acustomer of shree chella gas agency , selaiyur, chennai.
my consumer no. is 31718. now they are saying that my domestic gas customer card has become dead because my last delivery was before 6 months. and they now say that to activate the card i should have the ration card which i don't have now.
my point is since i have domestic gas customer card how the card has become a dead card.

To
The Sales Officer,
Customer Care Sale (LPG),
2, Gariahat Road (South),
Indian Oil Bhavan,
Kolkata-700029.

Kind Attention : Mr.Bera/Sales Officer/South Kolkata
Sub : Misbehaviour and harassment made by the Owner of the Jiban Jyoti LPG distributor of Indian Oil Co. Ltd.

Ref : Page-8 dt. 3/12/2007.

I received an improper stamped letter from Jiban Jyoti LPG distributor in Daksinapan building dt. 03/12/2007 where I was directed to attend the showroom within 7 days from the date of the receipt of this letter within 10AM to 5PM for termination of my connection and refund of security deposit.

Sir, I was puzzled after going through the letter and could not understand from where the concerned dealer came to know that I have double connection LPG GAS . Whatever may be I went to the said LPG distributor office to settle the matter. After meeting the distributor of the said LPG SHOP I was more puzzled to know that my gas connection is likely to be withdrawn due to another LPG connection in favour of my 70 years old widow Mother-in-law in the same house .

I told her it is true that she has a connection but she is not staying with us. Other than matrimonial relation we have no interaction with each other. It is true she is staying in the same postal address because neither I nor my husband can not say to leave the house. But we have separate sets of kitchen, She stays in the ground floor in 1/6, Naskarpara lane, Kolkata-31 and I stay in the 1st floor along with my husband and one child.
Hearing my arguments that ruffian lady owner of the said LPG Shop told me “ truthness of version should be examined by an inspector who may go to your house for examination”. I was glad to know and I welcomed her decision but further I made a request that please send your inspector specially on Saturday because I am working in a responsible position in the South Eastern Railway under Ministry Of Railways. As a proof I showed my identity card also.

Hearing my request that ruffian lady suddenly became very much angry and what she told me is given hereunder:
“ Why I will listen to your request ? You have no fairness. I will send the inspector at any time any moment just to see your factual position. You are a stupid lady can not adjust with your mother-in–law. You have no ability to work in Government sector etc.”
Sir, being a consumer of LPG gas Indane I am asking you the following questions :
1. Do you think the behaviour of the owner of Jibon Jyoti LPG distributor is under section 3 of Liquefied Petroleum Gas Act ?
2. We are getting gas in lieu of money then why customer have to face the red eyes of the distributor.
3. According to her shall I drive out our elders from their house.
4. According to her, Senior citizens have no right to get essential commodities just to pass peacefully their last life.
5. Under section 3 of Liquefied Petroleum Gas Act is applicable inspite of having separate kitchen facilities and my widow Mother_in-law is staying separately

I tried my level best to narrate my grievances and pain to your lotus like feet and praying to you to get justice. Please make arrangement to sned your Inspector either on Saturday or giving prior intimation to me so that I can make myself available when the Inspector visits my kitchen. Kitchen of my mother-in-law is in the Ground Floor as well as her bedroom is in Ground Floor and the Inspector may visit my mother-in-law at any convenient time.

Thanking you,

Yours faithfully

Dated:15.12.2007 [MEENAKSHI SUBRAMANIUM] 1/6 Naskar Para Lane, Kol-31 Mob No.[protected]

Consumer No.-36062
Refill cylinder booked on 11th or 12th December 2007
No booking No. given at the time of booking.
Promised supply in 2-3 days
So far Refill cylinder not received

I have recently transferred from Coorg. I have a connection of Indane gas. Please let me know the address of Indane gas distributor so that I can take the connection. Nobody over here dont know the address of the Distributor.

Regards,

Pradeep banerjee

I have single LPG cylinder & have booked gas on 07 dec,2007 by booking no 4050 but LPG is not delivered till 15 Dec,2007.The phone number are always busy and keep ringing.No proper responce from them.
Kindly let me know what to do for my rights and get rid from every timing long waiting for booking on phone and tha waiting for delayed delivery from Asal Durg Gas Agency,Jaipur.
Regards,
Kartar S.Poonia
Consumer No.59409 Indane
Mob:[protected]

I have gas connection from M/s Agnihotri Gas services, Sector 29, Noida (Ph:[protected]. The services of this agency is very poor. Following complaints may be noted
1. The distributors gives half filled gas cylindrs
2. The gas gets over in 10 days and the distributor resfuses to give gas before 15 days
3. The phone numbers are always busy and the courteousness of the people picking up the phone is poor.