Indian Oil Corporation [IOC] Complaints & Reviews

Indane Gas
less weight of cyllinder
Dear Sir/madam,

This is to inform you that I am a regular customer of yours.

As I have got two-cylinder facility I am now completely dependent on L.P.G for cooking. I have noticed from many days that in my family (four member) a cylinder is used to cook for at least about 45 days but during the last delivery of celled cylinder it lasts for only 20 days witch is a shocking experience for me.
As there is no facility to check the weight of cylinder at the time of Home delivery it is completely impossible for me to be sure about the weight of cylinder.

I, therefore request you to start checking facility of weight of cylinder with the deliveryman for add extra value to your service and also ensure about any possible malpractice from distributor.

Thanking you
Ramanand Sharma
E-5/190, 5th Pusta, Soniya Vihar, Delhi-110094
M- [protected]

Dear Sir / Madam,

I am a regular customer of yours,

I have noticed that in my family (four member) a cylinder is used to cook for at least about 45 days but during the last delivery of celled cylinder it lasts for only 20 days witch is a shocking experience for me.

This time when the agent of SRI DEVI KARUMARIAMMAN GAS SERVICE, NEW # 142 / OLD # 102, SINGANNA CHETTY STREET, CHINDATRIPET, CHENNAI - 600 002. has delivered the gas to us which weighted only 29 kgs(Cylinder empty weight - 15.6 and with gas shown in cylinder - 14.2). More over they have delivered the gas to our tenant. When i came home from my office i noticed that gas weight is less. and i launched the complaint to that agent through phone and by direct presence, but there was no reply and no action taken. They are saying to launch me complain any where and to any one, that wont bother us.

This is not only happening for this time, but also for past 2 to 3 times.

BILL NO: 6416
BILL DATE: 25/09/2008.
DELIVERY DATE: 06/10/2008.

CONSUMER NUMBER: 23729
CUSTOMER NAME: RAJESH,
No 18, Adikesavelu St,
Chindatripet,
Chennai - 600 002.

PLEASE TAKE NECESSARY AND FAST ACTION

Dear sir
This is for the complain for Dixit gas agency.Khicharipur delhi 110091.Details are on 30 jan 2008 I book consumer gas to dixit gas agency after 4 days they provide gas to me . The total weight of gas was 28 kgs. I refuge to receive gas. This is not first time always they do like this and always i complain to that people but they puple are to useless that till date they nither deliver gas to me nor they are doing need full. this is common word for that people that today gas will provide....
This in propriter cell no. +91-[protected] but he never receive call about gas.Thats why I finaly deceided to complain to indian oil .
I hope better support from you . kindle inform me what action was taken on my email .
This is my detail

Kishan lal
B-18. Gali No.2 west Vinod nagar Delhi-92
Consumer No. 36678
Mobile No. [protected]

Yadu Gas Agency Sahibabad Ghaziabd giving less gas...Pls take immidiate action against them...
today when they deliver cylinder at my home 1377/3 Vasundhara Ghaziabad they give less gas and broken the cylinder seal also sothat i can't take any action against them.My mother was at home she doesn't know about this thing.

CONSUMER NO. 25714 /DEE PEE ENTERPRISES, GRFEEN PARK MAIN, NEW DELHI

FOR THE LAST FEW MONTHS I HAVE NOTICED THAT LPG CYLINDER SUPPLIED TO ME BY THE DELIVERYMAN OF THE ABOVE ORGANISATION IS UNDER WEIGHT BY 2 TO 3 KG. WHEN I OBJECT TO THE DELIVERYMAN, HE REPLACES THE CYLINDER WITH CORRECT WEIGHT CKYLINDE AFTER PLACING BASELESS ARGUMENTS AND EXCUSES AND PUT ALL THE BLAME ON THE DEALER. TODAY (6.4.2009) THE DELIVERYMAN BROUGHT THE CYLINDER WHICH WAS 3 KG LESS BY WEIGHT. ALL THE 3 CLINDERS HE WAS CARRYING WERE UNDERWEGHT. WHEN I OBJECTED HE TOOK AWAY THE DELIVERY VOUCHER AND RETURNED WITHOUT DELIVERY OF CYLINDER. I REQKUEST YOU KINDLY TAKE ACTION AGAINST THE DELIVERYMAN FOR CHEATING THE CUSTOMERS AND BRING BAD NAME TO THE AGENCY.
REGARDS,
SN DARGAN (SR. CITIZEN)
[protected]

Sir,
I am posted complaint on [protected] to consumer forum. Whether consumer forum taking any action regarding my complaint.

Kind Attention: Cusomter Care Dept / GM Sales
Dear Sir,
I am Pankaj Rai, professional working with Maruti Suzuki India Ltd., In the morning 9:15 AM I reached at your Indian Oil Pump M/s Agarwal Brothers, V V I P , Road, Jia Mau , Lucknow[protected]. Took diesel 32 Lts , Rs. 1110/- Bill No 5448 and made the payement though my debit Card (HDFC).
After Making the payment, the Manager who was standing outside Mis - behaved with me and asked why have you left the merchants slip inside ? You are supposed to provide it to me ? How will I come to know whether you have made the payment or Not ? Despite of showing Customer Slip which I was carring ?
When I asked that Why are you behaving in this manner and I will put a compalint against you, he was cool and enjoying his own way.
Sir, I will assure myself that next time onwards I will always avoid taking my fuel with any Indian Oil Pump.
Thanx for creating dissatisfaction.
Regards,
Pankaj Rai
MSIL, Lucknow
+91-[protected]

I m permanent customer of IOC Thakurdwara, Palampur, HP. On 5th of this month i went there to fill oil and i asked the petrol pump attandent to check the air pressure. He checked the pressure but did't screw the cap of tyres. When i asked he misbehaved with me. He also asked my name and address and given threatening of a local 'Gunda' Vika.

dear sir,
I am a customer of Spurthy Gas Agency, Alwal, Secunderabad (Hyderabad) with C.No. 2821 and to submit that the Agency having (2) telephone numbers for Re-fill booking. but both telephones are out of order. Kindly instruct the concerned authorities to ensure the Telephones are working properley.

sir
i am alok working as accountant in ntpcl corportion.
i filled the petrol in ambala city, aman filling station at 11-april-2009 during 2-3am between.
where the worket who was filling the petrol in my car that person hevily drink and misbave with my family
when i demand the complaint book of indian oil company he was abuse me very much and call me fight with me, he was saying in drunk condition name ravi perhaps lavi i don't know exatly.
sir, i humbly request from your site please take the strick action that person.

with regards indian oil corportion.
(alok srivastav)

Hello,
Stop filling petrol from IOCL outlet. I went to fill Rs300 petrol from IOCL Indira Nagar Adyar today ( 20th April 2009). I told very clearly that I need Rs 300 petrol for my bike. One salesman tried to divert my mind by asking if I am interested to go for some point card etc. I just said No to him and in the mean time I found that the other salesman has completed Rs100 fill and he was waiting ...When I said that why he has given only Rs100 petrol and not Rs300 ... he then gave me Rs200 more pertol ...But I found with the oil indicator that they have just given me Rs200 petrol and not Rs300 ... They just theft Rs100... Any IOCL manager watching this forum ? Pls take care !! Thanks

Dear sir,
I am writing this mail with respect to a malpractice which we have EXPERIENCED so many times at Indian Oil Petrol Pump outlet in Vizag at OPP Rythu Bazar, Seethammadara.

Iam Raja working as Medical reprasentative.Daily here we are faceing the problem with sales man.they never respond properly.there are four pumps and alsoThere are enough salesmen but none of them were atending the to fill the petrol. if we went one pump he will show next pump tell to me fill there but next pump person also show another
and if we ask for 100rs/- they fill only Rs 99.47/-daily like that only actually they had digital meters but they never feed it
finally major problem is that they never treat us as customers they feel we are beggers.
plz take it serious issue.

COMPLAINT AGAINST MISUSE OF WATER AT SACHAN PETROL PUMP, MUNSHI[ULIA, LUCKNOW, UP.


Dear Sir,
we are writing this mail to inform you about the misuse of the water at your munshipulia petrol pump lucknow.we are the group of engineers and doctors working for social welfare.
since last one and a half year we are complaining at your petrol pump about the misuse of water but the employees there never paid attention towards it .Today at 3 december, 2010 they crossed there limits, they switched on the water pump and forget to switch off and the water continuously flows through it for hours and when we reminded them they started misbehaving with us.
Treating it as our responsibilty we are complaining you and expecting a proper and strict actions against them.
plz take it serious issue.

with regards

Ashokbhai P. Sabhagchandani,
E-mail:[protected]@yahoo.com & [protected]@gmail.com
Customer No.7156
Dealer Name: Uday Gas Agency, P.O.Krishnagar, Saijpur, Ahmedabad.
J-6, Shyamal Apartment,
A Ward, Kubernagar,
Ahmedabad-382340.
Date:-8th April, 2008.

Subject:- Not receiving Gas Refill in time.

Respected Sir(s),

I have Indane Company Gas Connection. My service No. is 7156, at Uday Gas Agency, P.O.Krishnagar, Saijpur, Ahmedabad, Gujarat State.
I am not receiving Gas cylinder in time. Last Calendar year I have received only 10 refill Cylinders. This year on 26th February, 2008 I have booked the refill, after 15 days i.e. 13th March, 2008 I have received Gas Cylinder. On 1st April, 2008 I have booked refill, Udya Gas Agency, refused to book refill, they are telling that from the date of deliver of last Gas Cylinder, from that date count 21 days means 13th March 2008 + 21 days. On 5th April, 2008 I go to the company and booked the refill on 5th April, 2008. Gas Agency's authority persons are telling that I will get Gas Cylinder after 20th April, 2008. Because from 26th Feb., 2008 I have got Gas Cylinder on 13th March, 2008 means after booking the refill Uday Gas Agency takes 15 days to deliver the Gas Cylinder. From the deliver of gas cylinder Uday Gas Agency takes minimum 21 days for next booking the refill. After booking of refill, Company again takes 15 days for the delivery of Gas Refill. Total days become 15+21+15=51 days. Means every customer is getting refill after 50 days so it is not good administration for Domestic Gas Connection. Pl. helps us and guide us how we will get gas cylinder within 25-35 days.
Thanking you,
Your faithfully,
Sd/-
Ashok P. Sabhagchandani,
Cell No.[protected].

To
The Senior Manager (LPG),
Punjab State Office,
Indian Oil Corporation Ltd. (MD),
Plot No.3A, Sector 19A, Madhya Marg,
Chandigarh.

Subject:- Complaint against Deep Indane Service, Agency, Majri, District, Mohali.

Sir,
We, the inhabitants of suburb Mullanpur Garibdass, submit as under:-
1. That our village Mullanpur Garibdass, which is situated at a distance of hardly 3 kilometers from Chandigarh, inhabits the population of around 12000 people. Of late, every family is solely dependent on Liquefied Petroleum Gas (LPG) for its cooking needs. We wish to highlight to your goodself the very genuine grievance and hardship being faced by us, that there is no LPG agency or Godown of the Indian Oil Corporation in the near vicinity of Mullanpur Garibdass.

2. That the only Gas Agency through which LPG cylinders are supplied in our town, viz. Deep Indane Service, Majri, District Mohali, is situated at a distance of about 12-14 kilometers. There is no door-to-door service for supplying cylinders in our town. The persons running the said agency dictate their own terms for supplying LPG cylinders to the poor inhabitants of the town and sometime charge more price than the fixed by the corporation. There are no fixed working hours of the said agency. The persons running the agency do whatever they like and they unnecessarily harass and humiliate the poor inhabitants of our town. The employees deputed for supplying the cylinders don’t have any etiquette/ manner how to communicate with the customers and they always used such a rough language to the customers. Moreover, the telephone/mobile numbers installed at the agency for gas booking are always out of order. As such, in this computer-age also, one has to waste his/her entire day, sometimes more
[2]


than one day or two, to get an LPG cylinder refilled from the aforesaid agency, which is very humiliating and embarrassing too.
Your are, therefore, requested to kindly look into the matter and take necessary action against the erring agency and make necessary arrangement for opening a Godown or LPG agency in the Mullanpur Garibdass, at the earliest so that the residents of our town may not be subjected to any further harassment and inconvenience.
Thanking you.
Yours faithfully,

Dated : 16.2.2008 [ SUDHIR KUMAR ]
s/o Nirmal Singh, V.&P.O Mullanpur Garibdass, District Mohali.
Customer No.D-111

lindane — not suppling gas after booking.

dear sir,
I have booked for cooking gas as on 25.05.08 booking no. 6966, at dealer m/s Anand gas service, ashok nagar ranchi. till date gas is not supplied.
Aditya Kumar.
consumer no.AG27303, SV no. 832361.

hamere yeha vasant kunj mai qutab gas service hai iski service itni gandi hai naha patha nahi kase chal rahi hai na to kabhi bhi iska phone miltha hai or agar mil bhi jata hai to paper pe likhe kar na to computer me bhi antry bhi nahi kartha hai na to phone uthya na hi entry karwai is liye hame time nikale kar itni dur se ayoo or cylinder ko itnui door jooo phir le kar ayoo inke yeh phone utha kar droore me dal diya jatha hai ya phir jo batha hotha haio phone le kar asse hi bathe jatha hai or nahi new connection detha hai mai new connection mangaine gaye to mere se bola ki tumare pass yeh ka connection hai maine kaha mere father ke name hai uhe bola nahi milaga mene kaha kuo bola one ghar mai one connection maine kaha ki maa or bete ki ladi hogi to beta ne aapna chula alag kar liya to maine kaha ki tu aapna chulha dega kya bola maine kyo dunga maine kaha phir bhi connectin nahi diya mera contact no [protected] MERI GAS NO HAI QG 4924
DISTRIBUTOR NAME HAI
QUTAB GAS SERVICE
SHOP NO 3 CSC NEAR DDA DAIRY FARM, MASUDPUR VASANT KUNJ N.D. 110070 PH : 26894324, 26890020, TIN NO : [protected]

lindane — harassment by INDANE gas agency by not supplying gas even after 14 days of booking

I have a domestic gas connection of INDANE from indian oil gas distributor VIJAY GAS service, civil lines,Allahabad (U.P.)., i have only 1 cylinder on 11th jan 2010 my cylinder became empty, therefore i booked on same day from VIJAY gas service, thay told me that i will get gas after 10 days. i waited for 10 long days for gas but of no avail, on 21st jan 2010,after dialing their phone no.[protected] continously for an hour Bcoz either they didnt answer the phone or remove the receiver so that the no. becomes engaged,finally they picked the phone in afternoon and said that i will get gas on 23rd jan, again on 23rd i called 100times then they said that i will get on 25th jan. On 25th january i waited from morning to evening for gas, called them a no. of times but they have got all excuses and didnt provided me the gas till now and i am still waiting.

dear sir,
we are booking a gas (home) refill date[protected] at maruti gas service, vrindavan bazar, new agra, AGRA
CON NO-MJ 12147
WE ARE COMPLAINT MENY TIME OF MARUTI GAS SERVICE, AGRA BAT GAS REFILL NOT DILIVERD
TODAY DATE IS[protected]AFTER BOOKING 28 DAY ONLY)
PLEASE DILIVER MY GAS REFILL
REGARD:
DEEPAK GUPTA
GALI NO-2, JAGESHWER NAGAR,
NAGLA PADI, AGRA-282005
MOBILE NO-[protected]

Dear Sir,

I am Suleman Khan and my gas booking no. is BG-17397 & service is Bhagirathi Gas Service, Nehru Vihar Delhi. I have booked my gas for home delivery, but couldn't recieved it after 22 days according to your service. I received it after 30 days, I am not agree with your service.

Kindly take necessary action against this serious matter as soon as possible.

Hope we have informed you sufficiently.

Thanks & Regards
Suleman Khan,
Mobile:- [protected]

Why we are suffering since longtime . We are trying to book gas cylinder No one picks up phone or otherwise it will be always engage.

I am from Mumbai and staying in Hyderabad since last five years. I am experiancing worst experiance of my life to obtain a cylinder from Madhavi gas agency. In past one year the cylinder was never delivered to my doorstep and I had to beg or fight for one every time. I am seeing others also to suffering to book or receive a cylinder from this agency. It takes minimum ten days to deliver cylinder throughout the year.
They certainly are involved in black marketing and I fail to understand why the license of this agency is not being cancelled? Is there anyone to listen to our grievences?

I am also a sufferer of Madhavi Gas Agency, Shaikpet Indan gas distributor. They have THREE telephone lines for taking books of gas. But every day all the lines continuously engage. We don't know whether they keep out the phone receiver or it is really busy. I am trying reguarily but I am not getting the phone for booking of my gas requirement.

It is happening regularily to all the customers. All the customers can not go to their depot for booking leaving their works. It is becoming very difficult to contact them for booking. The Indan gas officials requested to understand the difficulty of the consumers and to make necessary arrangements to stream line the booking with Madhavi Gas agency.

Rambabu

yeah its true...madhavi gas agency is the worst gas agency. the phone is always engaged and we can never ever call them and enquire. always we are travelling to the agency and booking the gas. it is like winning a lottery ticket if they receive our call.

i dont know why the government is not taking action against these type of agencies...

Thanks for easy refil booking dial no. 1260 i am booking i am relax Thanks but when i can received gas time or days i am booking today[protected] time: 12:25.pm

yeah its true. Poor and Disgusting Service

please either cancel their license or provide them with sufficient gas cylinders...they neither pick the phone nor responds well. i don't know why such agencies exists.

everytime Iam facing problem to book indane gas with Agnidwaja enterprises located near to attapur, RR dt.We are neither able to book gas cylinder nor to get any enquiry on telephone itself at Agnidwaja enterprises Hyderabad. No one picks up phone or otherwise it will be always engage. Isn't it possible to take proper action on this dealer.so many families in our colony are facing the same problem.The staff of this agency also behave in a arrogant way.Take some immediate action to provide on time and good sevice to people.

Hi Sir,

I am a subscriber of the INDIAN GAS with Madhavi Gas Agencies, Shaikpet, Hyderabad.I booked a cylinder on 6 nov-09.Today is 16 nov-09, the gas is still not delivered.I asked them why there is so much delay.They said they don't have proper stock.But If you ask the boys who actually does the home deliver, he asked me for 500/- to sell it in black.
If you want I can give you all the detail of the delivery boy who wants to sell it in balck.Please take some action as I am having a family of 5 person and from last 10 days I don't have gas cylinder.
Thanks
Vivek

hi

I AGREE, MADHAVI GAS AGENCY IS THE WORST .they do not pick up calls or always keep the handle out. we need to always go in person and book it. they take 20 days after that.

the authorities must CANCEL and KEEP a check on these agencies

Madhavi Gas Agency this staff are not taken any serious action about booking, always delivery late, so provide online booking system for public as soon as possible.

AGREE, MADHAVI GAS AGENCY IS THE WORST .they do not pick up calls or always keep the handle out. we need to always go in person and book it. they take 15 days after that.
is your online no [protected] is not working, i send so many times but no use, my money was wasted for the message.

if your agency is busy with the phone calls, they didn't response for calls/ becasue engage.

give me your email for online booking this good for employes.

your sms no also not working .

When ever u try to call [protected] for booking it shows engage. One day i went to the Gas agency and saw the phone was not busy. I tried to call the no it show me busy. It might be the problem with the phone or they are making us the problem bu just not keeping the phone properly.

yeah its true...madhavi gas agency is the worst gas agency. the phone is always engaged and we can never ever call them and enquire. always we are travelling to the agency and booking the gas. it is like winning a lottery ticket if they receive our call.

i dont know why the government is not taking action against these type of agencies...

I strongly agree that this agency people are not capable of handling gas agencies. people say that they also involve in back market of gas cylinders.
And i strongly say that this people are also corrupting govt too.because problem is with govt if they do there work correctly then why this people do this all.

I am a new personal relocated to my house in Puppalaguda. I am looking for a new gas connection.. I approached this Madhavi Gas Agency as it is nearer to me.. but after looking at these comments.. I am not sure if I should proceed with the booking? Also, I was told that it would charge Rs 3300/- for a new gas connection and that too only one cylinder without stove. I feel the rate is too high.

Can someone please let me know what is the actual rate and if there is any other alternate better gas agency with better service?

Thanks in advace.

WORST EVER GAS AGENCY
PLEASE CANCEL THEIR AGENCY AND PUT THEM BEHIND BARS. EACH TIME WE CANNOT VISIT THEIR OFFICE TO BOOK A CYILINDER. THE PHONE LINES ARE ALWAYS ENGAGED OR NEVER PICKED UP.

HI SIR,
CUST.NO= 93268, N.UMAMAHESHWARA SWAMY. I AM BOOKED GAS ONE WEEK OVER, THIS IS EXAMS TIME, SO, PLEASE SEND TODAY
THANKYOU.

I AGREE, MADHAVI GAS AGENCY IS THE WORST SOME HAS TO TAKE RIGHT ACTION.

There is a ton of complaints mentioned here... all have nearly same problem, delayed delivery, black selling. And YES, I'm one of the suffere.

These people say it take 8-10 days to deliver the gas, but no... they take more than 15-20 days to supply. They do it because, they get the chance to sell it on black. Obviously no one who has single gas can wait for long, he has to go for a black one. We have a family living near by, one of its family member is working with Police Special Squad, they get the gas within 3-4 days. Why is that?!!! Does this means anyone who has power will get it on time. Where would we go. Don't we pay or we don't have respect in their eyes? Does the public has to suffer in all the cases? Anyone has an answer for these questions??????

A strict action has to be taken against these people. Someone has to act. IT IS THE GOVERNMENT. THE MOST POWERFUL HAS TO USE ITS POWER against these agencies.

Rightly said that Madhavi gas agency is the worst gas agency. They keep selling the gas cylinders in black to commercial stores and by the godown becomes empty, then they fool all o[censored]s saying that they haven't received the stock or short of stock. Every day they are ready to hear the people abuse or profanity, but not willing to address the public grievances, because they are filling their pockets with black money. Everytime we call for booking, phone will be busy, which is disgusting. They serve the best example for Worst customer service. Iam sure they will top the list in "worst customer service" category atleast. Its high time that "Madhavi Gas Agency Licence should be cancelled, when they unfit for this dealer service."

madahavi gas is worst in service and there licence should be terminated

WORST GAS AGENCY. NO ACTION FROM ANYONE, SHOWS HOW EFFECTIVE OUR SYSTEMS ARE.

WORST SERVICE ON EARTH!!!

It seems like this Agency has political background. And that is the reason everyone does what they want to..

The Lady there is running the agency for her relative and hence no concerns on who is getting the service or not. Really I wish there was someone in the government who can do something about it.

The service sucks...

proof of their nonsense.
https://www.youtube.com/watch?v=AFZDHhcBBo8

I am giving 1 star only because there is no star below this certainty else i would have given 0. This is really the worst service agency i ever seen in my entire life. The people working there wondering as if they are sitting on the chair of CM.

Please cancel the licence of these agencies.

Their phone no[protected] is only ringing no body picking up his dam phone ...trying since morning .

Worst gas agency ever. Don't ever take any new connection or opt for transfer to this agency. They will send you the gas. They sell the gas in black to many different shops. I have seen this in manikonda area. Why is the agency's licence not getting cancelled?

I[censored] need any work done, you need to beg that madam and her daughter. Worst people ever. Do not know how to manage.

I AGREE, MADHAVI GAS AGENCY IS THE WORST SOME HAS TO TAKE RIGHT ACTION

I AGREE, MADHAVI GAS AGENCY IS THE WORST SOME HAS TO TAKE RIGHT ACTION

yes this is worst agency

I also agree worst experience ever had useless fellows madhavi gas agency... Just cancel their license...

A delivery boy name Shivaji of Madhavi gas agency didn't delivered my gas for 12 days & after that he delivered the gas & took 50 rupees as tip...

Somebody take some action against this useless fellows...troubling the people.

no refund subsidies rupee

consumer id[protected] maine 25 feb 15. and 3 mar 15 ko gas riflle kaisa bat subsides rupee nhi mila

Non Delivery of Cylinder - 20 days after booking

I have booked my cylinder on 29th Jan-2015 vide ref no.513285 but till today (18th Feb 2015) I am not received the cylinder. Kindly do the needful at the earliest. My Consumer # is 10305T

not yet recieved gas cylinder till now

My name is Avinash Gupta. I have booked the gas cylinder number on 02/01/2015 but yet not received it. Please take necessary action.

WRONG ADDRESS

Address wrong Street no- 02, Block no- 11/B, Sector no.04, BHILAI NAGAR, DISTT.- DURG [C.G.] PINCODE - 490001 Correct address :- Street no - 04, Block no - 11/B, Sector no - 02, BHILAI NAGAR, DISTT.- DURG (C.G.) PINCODE - 490001

booking registration cancelled

gas cylinder booked at 21.10.2014 online by land phone No.[protected] but it was canselled at 16.11.2014. plz my seniority is activated my consumer No. 7053 . Name of distribution agency in Omkaram Oachira, Kollam, Kerala

We don't know what are the rules to have a Gas connection is there any rule that in one Ration Card=one connection, in india lots of people live in a joint family, they have just one Ration Card, if that how can they manage with one gas connection.

i am one of the indane gas customers. my connection no. is 22553 of M/s sri periyanayaki amman indane gas service, tirupur, tamilnadu. while booking the cylinder they are asking the ration card. That may be their duty, but i got the connection by giving them the certificate of "no ration card with this customer" from the taluk office. They are asking me once again we want this form from taluk office. Is this is the procedure for booking cylinder or any other formalities. I am more suffering without cylinder because of single cylinder. they are not giving even the second cylinder and not booking even the single cylinder. i think so the indane gas service has no serious attention with the customers. please reply me is there any other way to book my cylinder. whatever it may be i need the cylinder urgent. will the higher officers will take action regarding this.

thirumal v (22553)
[protected]
tirupur.

Dear sir,

our custemer no=22466

our ration card nothing so alrady noc subit in N.S gas brance
two time submitted, but N.S gas is not function, this is not
my problem, so pls understand my problem, our family is big
bur one silinder only avilable, but siliender is full closed, pls
pls psl pls pls pls pls help me...sir, pls booking and issue
the silinder sir..., ,

house no 6 gali no 1 shakti vihar meethapur extn
conection no : 28032

my gas connection no:24122 in ganapathy, coimbatore. i am trying to contact[protected]only one number), nirmal indane gas service for gas booking for the fast 3 days. it is always busy. i am wondering only one phone connection for such a big supplier.

how can i book for a gas cylinder to refill throgh internet

I have got my my 1st gas refil on 09.06.09 as new consumer, my consumer no is 212502 with INDANE SALES CENTER, Krishnagar Nadia, W.B. I have booked for refilling on 29.07.09.but till date it is undelivered. Please arrange to deliver it as early as possible.
Yours faithfully,
S.P.Das.

Please refer the complain below so far I have not received the gas cylinder. Is There any way to know the Status

Dear Sir,
I have booked lpg gas cylinder through phone as per details below
Consumer No. : 23014
Date :[protected]
my second cylinder is about to finish Could you please look in to and arrange the Gas cylinder.
i called to these phone numbers: 24866545, 24864555 . but they never pick up the phone. it is very frustrating every time. Could you please help.

Thanks & Regards
Thangadurai

sir
with regret this is to inform you that i had book gas
cylinder on 11.11.2007 at D.V.gas,kumarapara,
jagdalpur,C.G. But unfortunately,i didn't receive
cylinder till now.i hav heard that indane is no.1 in
giving service.
so,i kindly request you to look into the
matter & take appropriate action.my consumer no. is D.V.8794.
thanking you

Dealers baith ke sirf paise kamate hai gas agency par aur lakon ki property bana lete hai ek chote se office mai se .kase possible ho sakta hai,person earning salary of rs.2000/- sirf teen saal mai 2 makaan,1 plot,2 cars santro and alto, 2 motorcycle shopping each day of thousands.
Bas logo ko khoon chus kar gas mai blackmarketing kar ke kaama rahe hai aur koi kuch karne wala nahi
Shri umesh kumar jo anand gas service par hai,koi bata sakta ki ek 2000/ Rs ki salary kamane wale ke pass intni property kaise aayi???????????????????/

Sir,
My Indane Gas customer id NO is ''6842 ''.We are residing at 19H, Glory Home, Perumal South Street, Porayar-609307, Nagapattinam District, Tamilnadu.I booked cylinder on 08/03/08.They delivered the cylinder only on 20/03/08.(AFTER 12 days)At the time of enquiry, there is no proper response from the dealer.(Dealer Contact NO:[protected]Kindly take necessary action.

Yours faithfully,
Mrs.Vethavalli Rajkumar

Sir,
My Indane Gas customer id NO is ''6842 ''.We are residing at 19H, Glory Home, Perumal South Street, Porayar-609307, Nagapattinam District, Tamilnadu.I booked cylinder on 08/03/08.They delivered the cylinder only on 20/03/08.(AFTER 12 days)At the time of enquiry, there is no proper response from the dealer.(Dealer Contact NO:[protected]Kindly take necessary action.

Yours faithfully,
Mrs.Vethavalli Rajkumar

Sir,
M/S. Seba Fuel, Nimta, Kolkata - 700049 has abolished Double Cylinder Facility for a long time .
Necessary action is soliciated.
Tapankumar Basu
Consumer No. SF 1504
3/3, M. B. Road, Belgharia, Kolkata - 700056
Phone : [protected] (Mobile)

i hv one connection of indian and i want one more cylender, i hv contected to anjar indane located at gujarat in kutch district they told me that it has been stoped by indane for double cylender kindly confirm me for the same

Indane Gas — not given double cylinder

I am consumer of indane gas . my name is Bhagwan Bhagat & my consumer code is JJ8510. I am trying for double cylinder since Dec.2009, but still i not get double cylinder. When I go at my dealer shoap (Joyti Jwala) they told come in next month.I am facing too much promblem with one cylinder.

Hi,

Please put your comments at http://www.facebook.com/grahok.bondhu to fight against SEBA FUEL to stop their fraud activity.

Thanks

DO the NEEDFULL

sir i am a costomer since 5 years. i got connection on basis of election i card. Since last one and half year the agency is denying the home delivery and now they refuse to give slips also. They are demanding separate ration cards whereas we are three brotheers (separe married families and kitchens but house number and ration card are same as that of our father who lives with all o[censored]s). Getting a separate ration card is a long process and needs time as they are also goverement organisation and have their own schedule. The agency after arguments provide slips( refuse to provide home delivery). Since collecting and refilling cylinder from te centre is not so easy for a daily service going class family, so we arrange sometimes and it seems that our connection is being used as black marketting since last one and half years. On asking the agency warns to cancel connection in absence of separate ration cards but they do not cancel as they issue on it in black.
please guide how we can have a regular home delivery on our genuine connections.

DEAR SIR.
WE ARE REQUESTING YOU TO STOP BLACK MARKETING IN LARGE SCALE. WE ARE LIVING NTPC KAHALGAON BHAGALPUR( BIHAR) SIR IN NTPC NEW PROJECTS IS GOING ON. NUMBER OF COMPANIES IS WORKING. THEY CREATE HUGE DEMANDS FOR DOMESTIC AND COMEERCIAL ALSO. DEALER AND SECRETARY OF NTPC SELLING GAS CYLINDER IN BLACK MARKETING IN LARGE SCALE. EMPLOYEES OF NTPC IS SUFFERING. NO ONE LISTEN THEIR COMPLAINS.MY CONSUMER NO-NT3192,SV. NO-688666, NTPC KAHALGAON

मैं सुरेन्द्र पाल दीक्षित गैस सेवा का ग्राहक हूं, मेरा गैस नं. 41773 है। सबसे पहली समस्या यह है कि गैस 10-12 दिन बाद पहुंचता है। दूसरा यह कि जब भी गैस घर पहुंचती है गैस हमेशा ही 2 से 3 किलो तक गैस कम होती है। इसकी शिकायत दीक्षित गैस सेवा की मैडम से कई बार कर चुके हैं, परन्तु मैडम का कहना है कि जो डिलीवरी करता है उसको मारो-पीटो, उसे पैसे मत दो।, महोदय, क्या यह कानूनी तौर पर सही है कि ग्राहक कानून अपने हाथ में ले, जबकि यह पूरी जिम्मेदारी दीक्षित गैस सेवा की ही होनी चाहिए। डिलीवरी मैन के पास न तो गैस तोलने का कंपनी की आ॓र से मिला हुआ कांटा ही होता है और न ही वह ग्राहक से तमीज से बोलते हैं। घर में औरतों को गलत तरीके के कांटे से तौल कर उन्हें बेवकूफ बनाकर संतुष्ट करने की कोशिश करते हैं। महोदय, यह समस्या अब आगे नहीं होनी चाहिए। क्योंकि हम पैसा पूरा देते हैं तो गैस भी हमें पूरी चाहिए।

My cosumer ID is 15468 with dwarka indane service in Dwarka, Delhi. I booked my cylender on 24/12/2008, which was subsiquently delivered after 3-4 days. The cylender was underweight and the total weight of the cylender was 24 kg. I called the Dwarka Indane Service to replace the cylender. They said O.K. we will change the cylender. But nothing happened. Since then I personally visited their office atleast 10 times, but all in vain.

I request the offier in Indian Oil to kindly look into the matter and teach a lesson to these agency people.

Ihave received 28Kg. cylinder. This is the general matter. Nobody listens.

Less gas+late delivery with Extra payment to the Delivery Boy

My consumer ID is 2840 and I use to get my Gas Cylinder supply from MUTHUMANI GAS AGENCY, Near thuvakkudhi B.H.E.L, R-Sector, Kailasapuram Town ship Trichy-14.the agency use to supply the gas after 10-15 days from booking date .This problem I am facing from Past 2 years and the cylinder is under weight also(within 15days it will be finished note:If i am getting cylinder from another agent from Tanjore it is coming up to 2 1/2 months provided all condition that i am following for the previous agent is same for this agency also))& the delivery boys delivering the cylinder with extra amount collectting from me.Please take immediat action ASAP and my Cell no:+91 [protected]

The Agency has two telephone numbers given to their customers, viz 2430128 and 2430269 for booking gas cylinders. Neither of these numbers are available for booking Gas Cylinders. Either the numbers are busy or no one attends the telephone. As a test case any one can call these numbers and see the results for themselves.

It appears that either the Agency has too many customers to service that they are not capable of handling them efficiently. Certainly the agency is not customer oriented.

This aspect needs to be looked into. Either the number of lines for gas booking needs to be increased or the number of customers availble to the agency reduced by splitting the agency.

The Agency has two telephone numbers given to their customers, viz 2430128 and 2430269 for booking gas cylinders. Neither of these numbers are available for booking Gas Cylinders. Either the numbers are busy or no one attends the telephone. As a test case any one can call these numbers and see the results for themselves.

It appears that either the Agency has too many customers to service that they are not capable of handling them efficiently. Certainly the agency is not customer oriented.

This aspect needs to be looked into. Either the number of lines for gas booking needs to be increased or the number of customers availble to the agency reduced by splitting the agency.

Unfortunately, I have applied for new connection. had to take half day leave from the office in order to do that. Now in order to get the cylinder and stove, I am struggling.

booking by sms is available but you are not sure if the have noticed and booked.In order to have proper booking confirmation email booking facilities should be started which can be confirmed or direct on line booking can be conceptualised by INDANE GAS Authorities similar to that of ticket booking.It could be a centralised booking by indane and idle agencies can be utilised by them to serve the scarcity facing area.

e booking with centalised booking facilities for noida area should be planned by INDANE GAS AUTHORITIES>

Numbers provided for booking the Gas are never picked up. Moreover once i happens to visit their place ans what i saw was put me in aghast. There was a customer who hails from Korea. So obviously his name will sound different for us. they people were making mockery of his name. Even after my intervention that guy did not stop and was ready to fight with me. This is the way Agnihotri Gas service treat their customer.

For the last 3 weeks i am trying to book cylinder but for the last 3 weeks i am getting "Dial kiya gaya number abhi vyast hai please dial after some time". Yaar its 3 weeks and i am still without booking. In these 3 weeks only 3 times phone rang but no one answered. I have tried every probability from 9 to 5 but its difficult to connect with gas agency. I dont know why they do not take calls. I think there should be proper procedure for booking. The cyliders too are filled with water. We have small family but our cylinder last only for 12 days.

I request two times on Jai Harsh Bahuguna (B.P.) H-14, Sec-22 for Bharat Gas Cylinder but they told me both times that We coundn't apply before 15 March.We have urgently requirement.
Please Do something for me.

I am trying on two no. which has been given by AGNIHOTRI GAS AGENCY, SEC 37, NOIDA, but no response coming from that side.
i think phone are not working

DO THE INDANE AUTHORITIES GO THROUGH THESE COMPLAINTS?
I have done several complaints against M/S. Seba Fuel, Nimta,
Chowdhury Para, Kolkata - 400049, that they make inordinate delay in supply of refil thus they have abolished the Double Sylinder Facility, but no action has yet been taken against the Dealer.
Tapankumar Basu
Consumer No. SF 1504
3/3, M. B. Road, Belgharia, Kolkata - 700056
Phone :[protected]

Agnihotri Gas Agency is the worst gas agency to deal with. You can't get through to the numbers because they keep the phones off hook most of the times, I have seen this personally. My connection has been shifted without notice to an agency in sector-93. The service there is even worse. I have complained to the area incharge for Indane but there is very little and only temporary respite.He does not tell you who else in the company can take your complaints.The company does not have information on their website on whom to get in touch with regarding this. A combined complaint to the consumer court can help.I am game.

Agnihotri Gas Agency and INDANE ( for not taking things in to notice) are the worst companies..They still feel they do a fvour to us by giving us Gas refills and new connections..Its about time all this govt and semi govt should close pack there bags and leave...This is rediculous you call on thier numbers they wont pick up and then immediately the number will get busy...so wither its busy ( I have visted theri office and pointed out to them WHEN I SAW they keep the reciver ogg the hook) The minimum waiting time is 4 days all thorugh out the year...stating reason shoratge...ITS ABOUT HIGH TIME INDIAN OIL SHOULD TOOK IN TO THIS Agnihotri Gas Agency HAS RECENTLY BEEN PENALIASED BY CONSUMER COURT BUT STILL CONTINUES TO BEHAVE INA SMILAR FASION..I guess they require few more cases thorugh http://core.nic.in/

I have an Indane DBC connection from Ranjan Gas Agency in NOIDA. They have listed two landline telephone numbers for refill booking but either of the phones come busy or is left unattended. (telephone # 2551954, 2522071)

On the day of your luck, if the number gets answered, the attendants is very callous and unprofessional.

The cylinder delivery team at the agency is a bunch of goons as well. My cylinder doesn’t last us for more than 10-12 days. They carry spring balances to weigh the cylinders which I am sure can be manipulated to their advantage by suspicious wrist jerks that they are so adept at. They should ideally carry electronic weighing balance and not spring balance!

Whereas, a borrowed cylinder from my neighbors of a different agency of Bharat Petroleum lasts for almost 25 days.

I have tried several times to contact the concerned Area Manager from Indane but to my despair...have never been able to touch base with him.

Ranjan Gas should dedicate a mobile for refilling so that customers can sms their consumer number and save themselves from lot of inconvenience.

Each delivery boy should carry an electronic balance with himself.

I have tried several times to contact the proprietor of the gas agency, Mr. Ranjan Gupta, to seek solution of my grievances but sadly I am not made to get through to him by the staff at his office in Sector 26 !

What can be done...can anyone advice ? Is anyone in Indane management listening ?

Pulin R. Shah
Consumer # 18715

Yes I think I kind of agree, coz I went their today afternoon to book a new connection and i just fleetingly mentioned about this post to Mrs Aghnihotri, I believe, since this lady looked kind of In-charge. What i expected was a response that could have been courteous instead it was quite aggressive and I was told by a gentleman (sic) sitting their, who it looked liked that he was either the brother or a close relative of Mrs agnihotri; that
"even Mrs Sonia Gandhi is also said to be rude as she could be to Mr Manmohan singh so let people say whatever, they say the same for Mrs Gandhi too".

I was shocked and horrified with this response, I only said that I will let this pass and would make no further comments.

I still went ahead and quitely made the booking since it seemed that I did not have a choice but given one
I WILL NEVER TRANSACT WITH THEM
i am waiting for the gas on the pipe to come which is expected in march since then I guess I will have to bear. I see no enabling change in the meantime

Manish Bhatnager

Both Agnihotri Gas Agency (sector - 37) and Ela gas Agency (sector - 82/93) are a pain to deal with. No one picks the phone and yes Mrs Agnihotri thinks no less of herself than Mrs Sonia Gandhi :-)

There is a person (whose name I cannot recall) who is the incharge of Indane for most of Western UP and he visits these agencies (esp. Agnihotri) once a week. If you complain to him, he always takes effective action. People in trouble, Try to catch him.

Can anyone also provide the mobile number of Ela Gas Agency.

I have called on[protected] number that is for AGNIHOTRI GAS AGENCY, SEC 37, NOIDA. And after 3-4 times the number worked. And the guy on the other end was supportive as well. So I did nt face any problem as told above.

Sir
Sub: - Indane Gas Complaints - Complaint of “Sree Raghavendra Gas Agency”Avadi Chennai-54. Clarrification-reg

Ref: 1.Core center mail dated 26.02.2009 [Complaint ID -14775]
2. Mr.T.R.Gnanasambandam SLM[S]/TNSO, mail dated[protected]
3. My mail dated 02.03.2009,[protected],[protected].
4. Mr.A.Balaravi Chief Area Manager IOCL, mail dated 28.01.09,
[protected]
5. Domestic Gas Customer Card Entry (TNSO No 2039922)
6. Ref No DPG/N/2008/00103[2] [IOC] Dated[protected]
7. Confirmation - CORE Centre [Complaint ID -14775] dated-24.02.09.
8. Auto reply for Reference No. - VIG 5015 COMPLAINT OF SRI RAGHAVENDRA GAS AGENCY. Date 08.12.2008

The Distributor [Sree Raghavendra Gas Agency] are given to you wrong information with the supply details. The following detail of past six supplies in my Domestic Gas Customer Card [Ref No-5], Ref No-2 and Ref No-4 record is very different.






Table-1

S.No




-1- Mr.T.R.Gnanasambandam SLM[S]/TNSO
Ref No-2
[Supply details]

-2-
Mr.A.Balaravi Chief Area Manager IOCL
Ref No-4
[Supply details]
-3- Domestic Gas Customer Card
Entry
Ref No-5
[Delivery date
-4- Remarks




-5-
1 - 19.02.09 19.02.09 Ok
2 30.01.09 19.01.09 03.01.09 Columns 2, 3, and 4 Entirely different
3 20.12.08 20.12.08 Nil
[Not supply] Cylinder not supply
Distributor sales to black market
4 13.11.08 13.11.08 22.11.08 Columns 3, and 4 different
5 15.10.08 15.10.08 20.10.08 Columns 3, and 4 different
6 20.09.08 - 10.09.08 Columns 2, and 4 different

Hence the point

1. The distributor are given to you wrong information with the supply details,
2. They are not giving the cash memo at the time of refill the cylinder
3. How much cost of the cylinder from godown point? And delivery point?
4. The distributor not allowed refill the cylinder from godown they says in our vehicle will be come at your place, but they are not come

So, the Distributor [Sree Raghavendra Gas Agency] are given to you wrong information with the supply details. I hope you take relevant action against the gas agency.

Please conduct the enquiry in your office and verify the records,

Please take necessary action.

Sir
Sub: - Indane Gas Complaints - Complaint of “Sree Raghavendra Gas Agency”Avadi Chennai-54. Clarrification-reg

Ref: 1.Core center mail dated 26.02.2009 [Complaint ID -14775]
2. Mr.T.R.Gnanasambandam SLM[S]/TNSO, mail dated[protected]
3. My mail dated 02.03.2009,[protected],[protected].
4. Mr.A.Balaravi Chief Area Manager IOCL, mail dated 28.01.09,
[protected]
5. Domestic Gas Customer Card Entry (TNSO No 2039922)
6. Ref No DPG/N/2008/00103[2] [IOC] Dated[protected]
7. Confirmation - CORE Centre [Complaint ID -14775] dated-24.02.09.
8. Auto reply for Reference No. - VIG 5015 COMPLAINT OF SRI RAGHAVENDRA GAS AGENCY. Date 08.12.2008

The Distributor [Sree Raghavendra Gas Agency] are given to you wrong information with the supply details. The following detail of past six supplies in my Domestic Gas Customer Card [Ref No-5], Ref No-2 and Ref No-4 record is very different.






Table-1

S.No




-1- Mr.T.R.Gnanasambandam SLM[S]/TNSO
Ref No-2
[Supply details]

-2-
Mr.A.Balaravi Chief Area Manager IOCL
Ref No-4
[Supply details]
-3- Domestic Gas Customer Card
Entry
Ref No-5
[Delivery date
-4- Remarks




-5-
1 - 19.02.09 19.02.09 Ok
2 30.01.09 19.01.09 03.01.09 Columns 2, 3, and 4 Entirely different
3 20.12.08 20.12.08 Nil
[Not supply] Cylinder not supply
Distributor sales to black market
4 13.11.08 13.11.08 22.11.08 Columns 3, and 4 different
5 15.10.08 15.10.08 20.10.08 Columns 3, and 4 different
6 20.09.08 - 10.09.08 Columns 2, and 4 different

Hence the point

1. The distributor are given to you wrong information with the supply details,
2. They are not giving the cash memo at the time of refill the cylinder
3. How much cost of the cylinder from godown point? And delivery point?
4. The distributor not allowed refill the cylinder from godown they says in our vehicle will be come at your place, but they are not come

So, the Distributor [Sree Raghavendra Gas Agency] are given to you wrong information with the supply details. I hope you take relevant action against the gas agency.

Please conduct the enquiry in your office and verify the records,

Please take necessary action.

Sir
Sub: - Indane Gas Complaints - Complaint of “Sree Raghavendra Gas Agency”Avadi Chennai-54. Clarrification-reg

Ref: 1.Core center mail dated 26.02.2009 [Complaint ID -14775]
2. Mr.T.R.Gnanasambandam SLM[S]/TNSO, mail dated[protected]
3. My mail dated 02.03.2009,[protected],[protected].
4. Mr.A.Balaravi Chief Area Manager IOCL, mail dated 28.01.09,
[protected]
5. Domestic Gas Customer Card Entry (TNSO No 2039922)
6. Ref No DPG/N/2008/00103[2] [IOC] Dated[protected]
7. Confirmation - CORE Centre [Complaint ID -14775] dated-24.02.09.
8. Auto reply for Reference No. - VIG 5015 COMPLAINT OF SRI RAGHAVENDRA GAS AGENCY. Date 08.12.2008

The Distributor [Sree Raghavendra Gas Agency] are given to you wrong information with the supply details. The following detail of past six supplies in my Domestic Gas Customer Card [Ref No-5], Ref No-2 and Ref No-4 record is very different.






Table-1

S.No




-1- Mr.T.R.Gnanasambandam SLM[S]/TNSO
Ref No-2
[Supply details]

-2-
Mr.A.Balaravi Chief Area Manager IOCL
Ref No-4
[Supply details]
-3- Domestic Gas Customer Card
Entry
Ref No-5
[Delivery date
-4- Remarks




-5-
1 - 19.02.09 19.02.09 Ok
2 30.01.09 19.01.09 03.01.09 Columns 2, 3, and 4 Entirely different
3 20.12.08 20.12.08 Nil
[Not supply] Cylinder not supply
Distributor sales to black market
4 13.11.08 13.11.08 22.11.08 Columns 3, and 4 different
5 15.10.08 15.10.08 20.10.08 Columns 3, and 4 different
6 20.09.08 - 10.09.08 Columns 2, and 4 different

Hence the point

1. The distributor are given to you wrong information with the supply details,
2. They are not giving the cash memo at the time of refill the cylinder
3. How much cost of the cylinder from godown point? And delivery point?
4. The distributor not allowed refill the cylinder from godown they says in our vehicle will be come at your place, but they are not come

So, the Distributor [Sree Raghavendra Gas Agency] are given to you wrong information with the supply details. I hope you take relevant action against the gas agency.

Please conduct the enquiry in your office and verify the records,

Please take necessary action.

Dear Concern,

Though I feel sorry for you but probably she would be busy that time.Even I am going to get a new connection this week and I am sure she will do everything possible to get me the connection at the earliest.

Cheers
Himanshu

respected sir,
Complaint against "Duaba Gas Agency, jain degree college road, Saharanpur, U.P. ".
consumer no. 2321, SV. No.and Date[protected]/1/84, consumer name - Kamal kumar Gupta.
i wanted to file a complaint regarding these people. i have unnecesserily asked to get a new booking copy made by this gas agency people. everyyear they say that their is something or other is incomplete such as " get original gas papers to show", " id- proof", "photographs". therefore, this booking copy has been made by these people themselves every year. and on top of it they charge Rs 25 everytime. these poeple have all the odasity to misbehaive the their customer.
And, when my son went to book the gas, they tore my booking copy and told my son that they wont issue any gas on this old booking copy. they asked him to get all the relevant papers with photographs than talk to them.
after all this, my son went again with all the original papers and photographs. than after seeing the paper they misbehaived with my son by saying all the nonsense. they had used faul language with him. and not even made the copy. and asked to send the person on who's name the copy has to be made. they say they will do the verification of that person and than they will make the copy.
after all this scene, i complained the manager " Mr. K. K Sharma". the matter has been taken their very lightly. their was no concern for the misbehaivour of their staff. everyone is very reluctant their in their behaivour.
i wanted to know tht what is the need of making the copy again and again everyyear. and when once the copy has been made after checking all the documents than whats the need to do that again. if its not harasment than what is it? please answer it.
And its a request to the higher authorities to keep a check on the behaiviour of their staff.
thanking you,

your sincerly,
Kamal kumar Gupta,
S/O late Sri. K.B.P Gupta,
8, Chander Nager,
Saharanpur(U.P)

We are of the opinion that the Major Cooking Gas supplier companies should make it possible to book a Gas Cylider on the internet like the Railway Ticket . It should be possible to PRINT YOUR OWN BOOKING NUMBER WHICH SHOULD INDICATE THE DATE OF DELIVERY of Cylinder and the Weight of the Cylinder with prices to be paid on Delivery. The Representatives of the Gas Company should visit the Customers and address their Problems on regular Basis.

Arun Mandal
House Number 59 Sector 28
Noida

Dear team,
I want to take a new residential gas connection but I don't have agency address and phone number, so plz e-mail me for any possibility.

piyush singh

sir,

i have booked new gas connection atM/S MITHALA GAS SERVICE(INDIAN OIL)ON 28/07, HE PROMISE TO SENT PERSONS FOR VERIFICATION, BUT LAST 15 DAYS NO BODY COMES TO VERIFY, SO MANY TIMES I REMIND TO HIM, PL ADVICE ME FOR THAT.

REGDS

MEENA VERMA
345, ESIC COLONY,
SECTOR-56, NOIDA
[protected]

I agree. There phone is never available for booking.

mithala gas agerncy noida...very rude staff...never attaind complain

I am trying to booking but phone always busy whenever it is ringing no body picking the phone.

ideal gas service — rudely talking

complaint against ideal gas service ,samania gate ,patiala
the who deleiver gas cyclinders talk rudely with the ladies,he is able to talk any body ,he not deleiver the gas cyclinder properly

Indane — Do not delivery Gas cylinder

I am Indane consumer Consumer no. CX23022232 I have submitted all necessary documents for this but still could not receive any filled LPG gas cylinder. Please take necessary action. Bharati Hansda

Indian Oil Corporation — NON DELIVERY OF CYLENDER AFTER BOOKING OF 1 MONTHS

CONSUMER NO.-CX11980170,

Gas Disubuter

Dear Sir Now 3months we booked our Gas this agency we got 20Days ago the SMS the Cash memo number but till today we didn't got the Gas.This agency always playing game this financial year we got only 6cylynder.

Automatic Cancellation of my booking done through IVRS

My customer number 47254, distributor - Ananth Gas agency, done booking on 11-Feb through IVRS. On checking the status today, I get the IVRS message that booking is cancelled. Please look into it

transferring gas to another place

my gas was transferring in badlapur and i live in chakaipur (ghanshyampur) newariya tahsil mariyahu jila jaunpur

home delivery my lpg gas cylinder by distributor

consumer no[protected] name uday kumar distributor phoo indane gas service shikarpur sub home delivery my lpg gas cylinder by distributor not deliver till now booking dt[protected]

late in delivery

we had ordered a cylinder but it don't come on submition date and still it don't come

refill not supplied after generating cash memo on 13 Sep 14

Cash memo against my refill booking has been generated on 13 of this month. Till today the refill has not been delivered

Genuine complaint. Many times it has been observed that the quantity of gas in cylender is not upto mark. It is less by 2-3 kg per sylender. On making objection either gas supply is delayed or vendor prepares to compensate the deficiency in quantity by paying money in stead of preferring compalint.

I have connection no 21039 from your dealer PAYAL GAS Tel no 23867789.The service of the dealer is very poor.I always go to book my cylender but they give always reply that your cylender has been delivered, and I do not get the cylender.as on today I have no cylender.please look into the matter, and take suitable action against them.

Dear Sir,

I am an Indane gas consumer with No.8247 With Indane gas agency bearing name Ananthapuri Indane services, Trivandrum -695001. My gas cylinder was leaking throughout the day and my complaint was registered on[protected].30 A.M was not attended till[protected].30 A.M . By the time the service staff reached my residence the whole LPG in the cylinder got leaked and the cylinder was empty. By mere luck there was no accident.I clearly admit that I am not satified with the service proved. I would like to get compensation for the loss I suffered due to deficiency in service by the service provider. Kindly advice.
Yours faithfuly,

P. Viswanathan

Indane Gas — late delivery & no prompt service

Miserable service by Shiva Gas Agency at Mysore
INDANE GAS CONSUMER NO.: 24761
REN AGENCY, MYSORE, TELEPHONE NO.:[protected]
DISTRIBUTOR CODE :

It is such a shame to note that Shiva Gas agency based at Mysore such terrible attitude towards its customers. First of all they don't even have any patience to hear to what the customer is saying. They promise to deliver within 5 days and now it is over 12 days they have not delivered and more shocking that the Manager of the agency does not even think of addressing this issue.

Main Points to take action at your end:
1. Always telephone no. is engaged. It is difficult to book the refil-gas and also it is still worst to follow up as people take weeks time to deliver the refil.

2. Arrogant response from agency staff and especially manager. No commitment .

Does Indane Gas ever does an audit with its agencies on the soft skills and attitude issues? Since 15 years, not even once i have received a call / visit by Indane Gas to enquire about quality of service of the agency.

Can you guys wake up and attend to these issues and get my cylinder delivered NOW

Regards
Raja Rao
Consumer Nos 24761
BEML NAGAR
Mysore[protected]

iam requst sir
gas slip lose number ple

Date : 18/09/2010
Place: Patna City

From :
Bhagirath Prasad,
Retd. Section Off.,
University Section,
Governor Secretariat,
Bihar.

To,
The Manager,
Customer Care
Indane Gas, Indian Oil Corporation,
Patna, Bihar.

Sub: Domestic Gas Cylinder supply regularly in time.

Ref: Customer Connection Id S 807(DBC) in the name of Bhagirath Prasad, Chainpura, Begampur, Patna City, Patna, Bihar, India. Enrolled in SONAM Gas Agency, Jhauganj, Patna City. Patna.

Person Concern : Shri Dharmendra Kumar, Sonam Gas Agency.

Sir,

Reference to the above, I want to draw your kind attention, that I am 77 yr. old retired person, and not physically fit for going after local vendor for timely delivery of the cylinder all the time.
As prescribed terms conditions by the agency, one has to get enrolled for next gas supply after 21 days of first gas delivery, although such rules are not prevailing in real sense as per daily newspaper. Even if this is the rule prescribed by the agency for smooth operation, there should also be rule for timely delivery of gas cylinder after getting the waitlist no after 21 days. But it is nothing like that. In result next enrollment after 21 days is delayed due to late delivery and customer suffers and puzzled for timely next gas cylinder supply.
After finishing 77 yrs of my age, I feel nothing is good in the system. While government has announced several schemes for senior citizen to make his life easy. I am sure; there would be some senior citizen schemes in your distribution system. Kindly for senior citizen’s and help me out to avoid unnecessary harassment caused by the agency and vendors.
I request you kindly look into the matter and instruct the persons concerned to make arrangement for the needful, keeping in view of my old age. It would help me to avoid going after vendors all the time and making several calls for waitlist enrolment.

Further, I had applied for new connection in my son’s name for smooth supply, but asked by the agency to purchase new Oven with new connection which is compulsory. So I disagreed and did not go for new connection.

Sincerely yours,

Bhagirath Prasad.


Please note this letter is being sent thru mail from my son’s mail id and letter addressed to IOC will serve the purpose for early action.

I fully agree with the above. The telephone attender is so rude and impatient. Worse is the delivery boy who just tries to come inside the house and peep thru all the corners, even if the empty cylinder is kept out of the house

Date : 17/06/2011
Place: Patna City

From :
Ajay kumar,
patna city

To,
The Manager,
Customer Care
Indane Gas, Indian Oil Corporation,
Patna, Bihar.

Sub: NOT RESPONDING [protected]

I am sonam gas agency customers NOT RESPONDING [protected] in SONAM Gas Agency, Jhauganj, Patna City. Patna.

Person Concern : Shri Dharmendra Kumar, Sonam Gas Agency.

Sir,

I am sonam gas agency customers NOT RESPONDING [protected]



Sincerely yours,

ajay kumar
[protected]
[protected]@gmail.com


Please note this letter is being sent thru mail from my son’s mail id and letter addressed to IOC will serve the purpose for early action.

Ren Gas Agency - You have no rights to be cooking gas distributor. I have been trying to call since from last 5 days and there is no one to respond. I even searched for other numbers related to your agency but they say wrong number. You have only one number and its engaged .

I think you should cancel your dealership. If this repeats again definitely your customers should take next action of reporting it to police and concerned department.Being an agency first you should listen to your customers, convince them by providing good service .


Dear All,

I suggest not to go for Ren Gas agency, there are many agencies around and they do provide good service. Ren Gas agency you are corrupted.


Thanks.

Completely agree with Mr. chandramouli and others.First of all the telephone line is always busy and we need to try at least for two days continuously to get the line and the lady attending the call has such an attitude and speaks so rudely to the customers and is not even ready to listen to us. For any explanation asked she wants us to visit the office and talk to her boss, that too only at 9.30 in the morning and her boss never attends any calls.
I request the concerned IOCL officials to handle these issues.

Am new to this platform, Whats the use of posting complaints here ????

My consumer no is cx5646907 registered with the gas agency Sir VigneshwaraGas Service INDANE Distributors Kuvempunagar Mysore 570023 since 27/1/14. I reside at 162, 11th main Swimming Pool road Saraswathipuram Mysore . I have been having complaints ever since my registration with the above distributer, mainly on not being prompt, unconcerned attitude of staff, phones not being attended, arrogant behavior etc.,
Yesterday night a calamity was averted when the gas started leaking from the cylinder . Since than I made several calls to the distributors office number which was attended at 10.30 am today. I was told that the consumer himself with all related documents and the regulator should come to their office. Accordingly I went there in five minuets as we could not cook since last evening.
The behavior of staff was so rude that it was unbearable. They made me wait for more than half an hour and told that their technician is not available. They were not ready to lodge complaint or give telephone nos of their owner. I told them to send their technician to my home as I could not leave my ailing wife alone at home.
But none came so far
Arkesh k

Sir / Madam,

I am a consumer of Indane registered with Ren Agency Mysore for the last eight years. As mentioned by Mr. Chandramouli and Others, Ren Agency is horrible and needs to be removed from Gas Distributorship. Ren Agency was good until it was under Mr. Panakal and Family.

In Chennai, I have noticed that, if I ask to fill full tank petrol in my car, initially, they set the meter in such a way that the reading will be 200 Rupees (and they say that they filled for 200 rupees). Later once again they set the meter and fill the full tank.
One day I specifically told the guy not to do like that. Set the meter in such a way that, full tank petrol should be filled in one stretch. He agreed and another guy started to fill petrol in my car. He did the same way as before. Then I shouted at him. Then he admitted that, he didn't fill the petrol before, and the setting is like that. Later he filled full tank.
Previously also, they are not filling petrol for the extra 200 rupees. They just show the gun and the meter will be running. Second time they fill petrol. ie, 200 rupees loss for the consumer.

dear sir/madam,
My coustomer NO. is 18258 of choudhary gas distributors Dhanbad. I am facing a lots of problom in refiling indane gas. For example I booked for refiling gas on 02/10/07 and thay delivered me on 05/11/07 being cash memo No 40551 dated 24/10/07.Plz take necessary action at your end so that we can get regular and timely supply of your gas.

Thanking you
yours faithfully
Ashok kumar

Dear Sir/Madam, I have Indane consumer Connection No. 31657 with Agnihotri Gas ,Sector -37 NOIDA. I got gas booked on 01.12.07 by visiting the distributor,s office. It is friday today and even after one week gas is not delivered at my residence in ONGC Colony Sector -39 NOIDA. Nobody attends phone there in the agency or it is busy. It is happening second time.
Please take some action for this type of service being provided by distributors.
Thanking you.

H K Manral , C-27 ONGC Complex, Sewctor -39 NOIDA Ph : [protected].

I have Indane consumer Connection with Agnihotri Gas ,Sector -37 NOIDA. I wanted to contact the agency but their phone line is always busy. Please provide me agency all landline number.
Manoj Kumar
[protected](M)

The same happened to me today (6- mar-09) at IBP Petrol Pump Station, Opposite to MNIT, Jawahar Lal Nehru Road, Jaipur, Rajasthan - aroun 3:30 pm.

I asked petrolpump service man to fill petrol of Rs 150 and single oil in hero-puch.

He filled petrol of Rs 100 and charged 16 for single oil pouch. I asked him to give me full petrol. he said that he filled rs. 134 petrol + rs.16 oil = 150 whereas he filled petrol of Rs 100 only. He reset the petrol metre before i could say anything and then started arguing with me. Their behaviour was also very rude. The petrol pump was almost vacant. There was only one customer other than me. They reset the meter as fast as they could do before the customer check the meter properly and can say anything.

I am refilling my petrol-tank every 3-4 days and of same amount from other petrol pump. I can easily guess how much petrol will my tank have after refilling even without seeing meter. Petrol of Rs 34 matters a lot and shows a significant difference in the petrol-level in tank of Hero-Puch.

i am feeling very bad and cheated after this incident and have decided not to go to this petrol pump again.

Immediate and needful action against such fraudulent employees should be taken who malign image of Indian Oil Corporation in the market.