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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Mar 11, 2026
Complaints 13303
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5159
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Indian Oil Corporation [IOC] reviews & complaints page 664

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M
M.Regina Begam
from Bengaluru, Karnataka
Nov 11, 2007
Resolved
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In the gas agency in kelambakkam,chennai-603103,phone calls are not being attended and no proper responses are received by the customers.
ten days ago i called the agency and booked for the cylinder and they said that the cylinder will be delivered within three days.......but didnt get delivered...so we called again,they said again in two days.But after two days they said that our number was not booked yet..
Also nno response is being given even if we go directly and always a big crowd is waiting there abusing the agency.
please consider this matter and rectify this problem.
Aug 13, 2020
Complaint marked as Resolved 

banjara gas agency — no response

this is to inform you that i have called many times to the gas agency to book a gas, but no one is responding properly. no one is lifting the pnones instead of many call.
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    V
    V.Ramasamy
    from New Delhi, Delhi
    Nov 8, 2007
    Resolved
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    Resolved

    Sir,

    I have Indian Oil Corporation LPG connection. My present agency is M/S Agnihotri Entreprises, NOIDA. My consumer No is 11367. I booked the gas for this month on 01 Nov 07. But till today I have not got my cylinder despite repeated reminders. They are giving false promise to supply the gas immediately. But nothing happened so far. Please take necessary action immediately and ensure that they supply the gas to me positively today. Your early action is highly obliged. Thanking you.
    Aug 13, 2020
    Complaint marked as Resolved 
    dear sir,
    Recently our area LPG cylinder supply getting very long. i booked 28th jan but i got 12 feb. same time i am having single cylinder. i need additional cylinder. Please give your feed back .


    Please give mecustomer care contact number
    Sir,
    My Consumer No is 05231 under BALAGARH INDENT situated in JIRAT, DT: HOOGHLY (West Bengal).

    I have booked for double cylinder on October 2007 but till date I have not received the same.

    Moreover they are taking much more time for making delivery of refilling.

    Please seesd the matter and arange to deliver my cylinder.

    Aniruddha Roy Chowdhury,
    P.O. K. B. CHAR,
    VILL: CHOLARDANGA
    DT: HOOGHLY
    PIN CODE NO: 712 512
    MOBILE NO: [protected]

    indane gas(indian oil corporation) — Non supply gas cylender in time

    1. I am a domestic gas customer of Indane Gas of Indian Oil from 1988.
    2. At present I am posted as Branch Manager, LIC of India, Hanuman Garh Jn.
    3.I am a Domestic gas customer with Customer No. 26237(TV No.[protected]) of HANUMAN GARH GAS AGENCY from[protected] after transferred from FLAME GAS SERVICE, BIKANER(TV No. [protected]).
    4. Hanuman Garh Gas Service had compelled me to purchase Rubber Tube on[protected] although I already had rubber tube.Bill No. 20817 dt.[protected].
    5. My gas refilling had booked on[protected] after supplied gas cylinder on[protected] as per practice of next day automatic booking of gas supply.After a long time for non supply of Gas Cylinder, today I have inquired regarding today's supply. I have been told that they sent supply gas today for the booking of[protected]. when I asked why he had not supplied of my gas booking of[protected] they said this routine mistake, Now we shall be supply tomorrow.
    6. Now if they will be supplied tomorrow then they will again book on[protected] and my next gas supply again be late.

    So, Kindly look into the matter and assure the supply of gas cylinder within the scheduled time.

    Jasvinder Singh
    BM LIC of India, BO Hanuman Garh Jn
    M[protected]
    dear sir,
    Recently our area LPG cylinder supply getting very long. i booked 28th Aug but i get till date. same time i am having single cylinder. i need additional cylinder. Please give your feed back .

    IOC — non supply of gas cylinder

    for the last two times, whenever I book my gas through IOC 24 hours booking dial 1260, I am not getting my gas cyliner even after lapse of three weeks. I have to remind them frequently. My agent is M/s Sinddu Gas Agency, Dilshad Garden. This time also I booked my gas on 8th September, 2008. The cylinder is yet to be received.
    cyl not delivered

    i have book my riffle on date[protected], i have not recived cyl till date, also no telephone no- of sales officers, address of company display by distibuter also missbehave by dealer staff . please take the needfull action.

    i booked this with arvind gas sonipat.

    Non Supply of Cylinder of Indian Oil — Non Supply of Cylinder of Indian Oil

    Dear Sir/Madam,

    I have booked for a refill on[protected] and the agency informed me that the same will be delivered within two days. but so far not delivered and getting irresponsible and manners less reply from the agency. They are not at all attending phone calls and sometimes we are forced to hold the call for long time. We fed up with the support we are getting from this agency.
    Please let us know whether the customers like me is like me is getting a favour from them. I am writting this mail as fed up with the support we are getting from them

    Please go thru this complaint and do the needful to take necessory steps to reduce in future
    Gas Agency details
    Anushka Indane
    Nerul railway Station complex
    Nerul w
    navi mumbai
    i am from ranchi(jharkhand).mera gas regulator 5 month se kharab hai.main jab bhi change karane jata hu to agency wale bolte hai hain ki naya nahi milega, abhi company supply nahi kar raha hai.main 5 month se agency ka chakar laga raha hu. main agency or apna brief main address likh raha huin.

    DISTRIBUTAR NAME- S.K.GAS SERVICES(STAR DISTRIBUTAR)
    AMRAPALI BLDG., BARIATU ROAD, RANCHI
    DISTRIBUTOR CODE[protected]

    Consumer No. - 942
    Card serial no.[protected]
    Name-- S.N.Sharma
    Address-- 2k/13, Bariatu Housing Colony, Ranchi-834009
    Phone No[protected]

    So please take action on complain.please give me your feed back

    LPG GAS CYLINDER OF INDIAN OIL — NON SUPPLY OF GAS CYLINDER

    My acocunt number is 6644 with Nayar Gas of Vikaspuri, New Delhi.
    I have booked my LPG cylinder on 8th January, 09 on mobile number [protected] (Mr. Naveen of Nayar Gas Service Godown Inchage) has booked and confirmed that the cylinder will be suppllied after 3-4 days.

    I am very surprised, even after my repeatedly call on same number, evertime Mr. Naveen assured me that cylinder will delivered tomorrow. But till now 20th January, 09 at 3.30 pm I have not get the delivery of the cylinder.

    I am regularly trying to contact their main office at Vikas Puri on phone number 28544965 / 28544966 / 28547187, but their all lines are continues engaged.

    Will appreciated if INDIAN OIL authority look into and resolve these types of regular problems of the consumers and deliver the LPG cylinder at the earliest, as I have not stock of cylinder and we have to buy the cylinder from the black market.
    Sir,
    I am a consumer of IOC`S Inadian lpg domestic gas having only one cylinder.My consumer no is 4660 & my agency is BRIGHT INDIAN SERVICES, 360/J, Santhi park, Kolenchery PO, ERNAKULAM, KERALA Pin 682311, phone no:[protected], SAP CODE:176690.They didn`t delivered the gas in home in time, even i booked the gas.
    I got the refill cylinder on last 18th march.i booked next cylinder on 15th april, but they didn`t supply cylinder to me yet, even they delivered the gas cylinders to my nearby shops.I complaint the same to agency, but no result.
    So I humbly request u to look in to my serious matter, & i expecting a positive replay soon.
    thanking u
    VELAYUDHAN KP
    KARAYATHUM PARAMBIL
    KAKKAD KARA, MAMALA PO
    THIRUVANKULAM
    ERNAKULAM
    KERALA Pin:682305

    mob no +91 [protected]

    cooking gas — Non - availability of Cooking Gas and 2nd Cylinder

    I have Indian Oil Corporation LPG connection. My present agency is Surya Gas Agencies Vaduthala. My consumer No is 200991. I booked the gas for this month on April 22. But till today I have not got my cylinder despite repeated reminders. They are giving false promise to supply the gas immediately. But nothing happened so far. Please take necessary action immediately and ensure that they supply the gas to me positively today.
    I have only one cylnder. Last time i booked gas on 13/3/2009 and they give only on 20.4.2009. Your early action is highly obliged. Thanking you.

    NON-SUPPLY OF LPG GAS CYLINDER — NON-SUPPLY OF LPG GAS CYLINDER

    Dear Sir

    NON-SUPPLY OF LPG GAS CYLINDER

    Sir,

    I have Indian Oil Corporation LPG connection Indian. My present agency is M/S Servey Park Gas Services, Santoshpur, Kolkata - 700075. Telephone #[protected]. My consumer No is 3520. I booked the gas for this month on August 7, 2009. I have double Cylinders But till today I have not got my cylinder despite repeated reminders. They are giving false promise. So many time I have called your customer service number is[protected].

    Thanking you, and your cooperation in this regard will be highly appreciated

    Best regards,

    Suniranjan Roy
    I have booked for supply of LPG gas cylinder on 09/02/2011and was alloted s.no. 558. I had my connection with Freedom Services, Birati. During booking I was told it will take about 10 days for supply. After 10 days when I contacted the agency, it was informed that my connection has been transferred to Green Indane agency and was directed to contact the same. On contacting Green Indane it was informed that no requisition for supply of LPG exists with them and if required the same needs to be booked afresh and will take further 10 days.
    I was neither informed about the change of agency nor my requisition for LPG forwarded to the new agency.

    Indane Gas from Indian Oil Corporation — Non-supply of Cylinder on Transfer

    [protected][protected][protected][protected]

    Dear Sir,

    I wish to inform you that I have joined as Chief Manager, SyndicateBank, Bhubaneswar Main Branch, Kalpana Square,Bhuaneswar-751014 on transfer from our Raipur Branch and have got my Indane connection transferred to M/s. Maa Mangala Indane, Cuttack Road, Bhubaneswar-751006 and have been allotted Consumer No.223 on 24/12/2010. Although I have paid the cost of two cylinders I have been supplied with only one cylinder with an assurance to supply me the second cylinder as soon as they receive their quota from your office.

    As the proprietor went on falsely assuring me but failed to supply till date I enquired about the same.The dealer responded by telling me that whatever I may do he will not supply me the second cylinder and that he has got good conenction with your office and nothing will come upon him.

    Sir, finding no other way I am now requesting you to take necessary steps against the dealer for ensuring supply of the cylinder to me and to make him realise the importance of consumers in the era of liberalisation and free market economy.
    If people like us are meted out with such treatment I shudder to think what would be the fate of ordinary customers of the aforementioned Dealer.
    Yours faithfully,

    Sd/-
    Achyutananda Das

    IOC/ LPG Cylinder refill — use of additional cylinder

    My consumer no. is 28034. Name Jaiprakash Trivedi Block A 264/1, Bangur Avenue Kolkata 55.
    I am having two cylinders I find always one cylinder empty because I can book only after 25 days of
    last delivery. I find one cylinder goes between 21 to 25 days in a family of 4 person.therefore always
    running hand to mouth as your condition for booking is such. I would like to know what is the use of second cylinder for a customer? Kindly reply me on [protected]@gmail.com .
    thanks
    trivedi
    Irregular delivery of LPG Gas Cylinder
    This is to bring to your notice that consumers of J.K. ENTERPRISES, GANGAPUR CITY [Distt. Swai-madhopur, Rajasthan], located in GANGAPUR CITY, my Consumer NO. J24593 (Single Cylender conecton). LPG Cylender Finesed on dated[protected]. Till Today Not Refilling my LPG Cylender.

    You requested to look into the metter.

    Thanking you in anticipation.

    Laxman Swernkar
    Near Chamunda Devi Mandir,
    Chooli Gate, GANGAPUR CITY – 322 201
    Consumer No. J24593
    (M) [protected]
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      S
      Sachin Sitaram Bhange
      from Mumbai, Maharashtra
      Nov 8, 2007
      Resolved
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      Resolved

      Sir,

      I am living in Pimpari-Chinchwad Area in Pune,
      Kindly send me INDANE gas Distributer list in this Area, which is nearer to me.
      Thank you
      Aug 13, 2020
      Complaint marked as Resolved 
      Hi there,
      I agree, for the past 6 months and Still i am asking the Indane Gas Distributor at Wanawadi, Pune 411040, to accept my request for a new gas connection. But the Distributer/Dealer doesn't accept my request, further he added that he will not accept any new requests for the next six months (until Jan 2007) since there is an intense Supply Demand Mismatch in the IOCLs process of New Gas Delivery Process. Its a big shame on one of the India biggest Navrathna Inc. Further he had asked me to wait for another six months when i had rang him up yesterday(03/01/2007 11 AM). If my request for the new gas connection is gonna take another six months for processing, when would i get the cylinders delivered at my place, (another 10 Months?). Its still a question of the best practices that the IOCL follows? If at all there is any best service they provide. Will the officials be asked into look into this issue?
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        K
        k.srinivasan
        from Bengaluru, Karnataka
        Nov 8, 2007
        Resolved
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        Resolved

        ioc customer service cell and mvgas egency chennai phones are allways engaged could not make complain of gas leak,worst service
        Aug 13, 2020
        Complaint marked as Resolved 
        Dear Sir,
        I am from Mirzapur (U.P.). My Customer no. vgs5056,sv no. 3906220.
        My booked cylinder not delivered because of not paying Rs.50 extra demanded by vgs[protected] regularly. expecting the requaired action as erly as possiable.

        Thanking you, Your Faithfully
        Dev Mukherjee
        Mo.No. [protected]
        I am an a CIVIL SUPERVISOR in DIPASHIKA TVS ACADMY, ADAIYUR, TIRUVANAMALAI.

        I want a commercial gas connection for our school lab purpose. I meet the SOWMIYA GAS AGENCY. agecny`s manager told the requirement. He told to me you come tommorrow. As the statment i meet totay and paid the amount of Rs.4490/- including gas charges. He give the recepit only for an amount of Rs.2390/- bill no.5579 dt.12.06.2008.And also he told afternoon you come here and the bound and 2 nos. cylinders.

        Afternoon i meet the manager, he told tommrrow you will come and collect the cylinders, the bound after 5 days . And also he given a small letter to me to collect the cylinders at godown.

        Please take nessasary action to the gas agency.And the agency phone will not attend the staffs even in day time also.

        Thanking you,

        M.S.HARIBABU,
        CIVIL SUPERVISOR,
        DIPASHIKA TVS ACADMY,
        ADAIYUR,
        TIRUVANAMALAI.
        MOBILE NO:0-[protected]
        Dear SirMadam Date 07/08/2008
        I am Indane Gas Connection Holt With Your (Gujarat)Ahmedabad In The Ahmedabad Department Store Ltd.May Major Problems Is Your Offices Emergency Gas Leak & Book The Cylender Call Number. Here I Am Sent To Two Emergency Gas Leak Number[protected]/[protected] Please Early Call This Number & Reply My Cont No:[protected].

        May Riley & Major Complain Is Our Gas Cylender Is Like Out.But I Have Not Communicate Your Indane Emergency Gas Call Attendant.This Is Veary Bade Performance Of Indane Gas.

        Pls do at the earliest.
        Your Truly

        Mr.Nishith Shah
        Cont No.[protected]
        Dear Sir,

        I am trying for the past 2 hours to make a complaint for leakeage of gas in Chennai. When i gave the connection for the new cylinder it is automatically leaking with heavy noice. I have searched in the net and got several telephone numbers those who are doing 24 hrs gas complaints. But no one is picking the phone and somany numbers are not working. Since this case is very emergency there is no proper setup through the net to make the complaint. Please take this complaint and try to solve. thanks. Shamsudeen [protected]
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          Lakshmi Narayan Ghosh
          from Patan, Gujarat
          Nov 8, 2007
          Resolved
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          Resolved

          I am the consumer of Indane gas of M/S Swati Gas Service, B.T.Road, Kolkata. I am getting trouble for Regulator since 2-3 weeks. I lodged complaint for the same but till date I did not get the same from Distributer. I am 76 year old person. At present it is not possible to go daily to the shop for the Regulator. Sir, Pls arrange accordingly and oblige. L.N.Ghosh, 10/1A, Priya Nath Chakraborty Lane, Kolkata- 700035.
          Aug 13, 2020
          Complaint marked as Resolved 
          Dear Sir,

          My Gas Connection No. 108

          My Gas Cylender is leaking

          Plesae attend the complaint immidiately
          Dear Sir,

          Sub:- GAS CYLENDER IS LEAKING.

          MY CONNECTION nO. 108


          PLEASE ATTEND THIS COMPLAINT IMMIDIATELY


          MOHAN LAL GOEL
          1/11862 Punchsheel Garden Shahdara Delhi-32
          Tel:- [protected]
          i am working in defence.i am consumer of indane gasof m/s mvjindane gas agency, new no. 97/1, south phase, industrial estate, ambattur, chennai-600 058. i am taking their service for the last 2and half years. very often i face the problem of gas leaking when i open the refilled cylinder. i immediately report to the mvj office. but the office is not taking the matter seriously and they dont attempt . right now i am facing the leakage problem and i reported to mvj office 5 times. but no one turned or atended for the last two hours. we very often face this danger.still the gas is leaking. i request you to kindly do the needful.
          thanking you
          C R ANTONY, CHIRIYANKANDATH HOUSE, YOUNG SHINE ROAD, CHELAKKOTTUKARA, THRISSUR - 680 005.
          PHONE[protected]
          CONSUMER NO: 5495
          AGENCY- GEEKAY GAS AGENCY, ROUND NORTH, THRISSUR-20
          [protected], 2339970
          BILL NO: D318779
          SUB: COMPLAINT ABOUT OUTDATED FILLED EXPIRED CYLINDER
          - DANGEROUS- BY INFORMATION
          WITH REFERENCE TO THE ABOVE, I MAY INFORM YOU THAT, MY NEW CYLINDER IS MARKED AS B-07(ie. June-2007). FROM RELEVENT SOURCES, I KNOW THAT IT IS DANGEROUS TO USE THESE EXPIRED FILLED CYLINDERS. DUE TO THE FEAR, I KEPT AWAY FROM MY HOUSE.
          Kindly provide me a new Cylinder instead of the above mentioned one as early as possible.

          Thanking you
          C. R. ANTONY

          swati indane gas service — abnormal delay in gas delivery

          Gas booked on 03/05/2010 against consumer no.-SIG-7193 from Swati indane gas service (code[protected] vide order no.-219 but not yet delivered uptill 15/05/2010. Also consumers booked subsequently already delivered.
          This complaint is right and i have also trouble with this type of problems and the gas supplies offices landline phone is always busy as the put the receiver aside.
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            H
            harish manral
            from New Delhi, Delhi
            Nov 8, 2007
            Resolved
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            Resolved

            i have booked refill culinder way back. but due to festival season the distributors have started supplying cylinder to non registered user / shops. this causes a lot of hard ship to registered users. concerned company represented should look in to this practice.
            Aug 13, 2020
            Complaint marked as Resolved 
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              S
              S.Karwa
              from Noida, Uttar Pradesh
              Nov 7, 2007
              Resolved
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              Resolved

              S.Karwa Date: 7th Nov,07
              140/4a/1, Flat-2C,
              N.S.C Bose Road,
              Kolkata – 7000 40.




              To,
              The Customare Care Officer…
              Kolkata.

              Dear Sir,

              Re : CONSUMER NO. 10662 & DEALER CODE[protected]
              REACTIVATION OF THE ACCOUNT.

              I would like to bring to your kind notice that I am the consumer for the above mentioned number and that as I am not stationed here in Kolkata permanently and have to visit my native place in Singrauli very often.

              As I am not stationed permanently lifting of cylinder is very irregular and as such my consumer number has been inactivated by the dealer.

              Upon enquiry with the dealer I was asked to get permission of your department for reactivation of the same.

              In view of the above I humbly request you to kindly reactivate the said consumer number which has been inactivated by the dealer.

              Please treat the matter as urgent and do the needful.

              In case any further information / clarification is required please let me know.

              An early action in this regard will be highly appreciated.

              Thanking you,



              (SARLA KARWA)
              Aug 13, 2020
              Complaint marked as Resolved 
              I am the consumer of Indane Gas having consumer no.16472 under Rishra Cooking Centre, Rishra, Dist- Hooghly(W.B.) phone no.[protected] booked on 6.10.07 for LPG but till date no gas cylinder delivered by the said dealer inspite of several reminders and followup. Due to non availability of gas my family is facing very much hardship and harassment. This is the regular habbit of the above dealer. Kindly take suitable steps against the said dealer so that I can get the LPG gas just in time. Your quick action in the matter will be highly appreciated.
              Regards,
              S.Panda
              Mobile : [protected] / [protected]

              Indane/LPG for coocking — Non delivery

              Consumer No: 3382. Franchise - Satyam Indane, ottappalam, Kerala.
              Address; Padinjatti house, O.O. Tirunarayanapuram, Tiruvazhiyode, Palakkad district, Kerala.
              Mostly I get gas after several repeated calls and pressures.
              The excuse they say is they find house closed or phone not answered.
              Often quite noncooperative.
              This time the booking was done on oct 12th. On reminding they say they couldn't find the house, house locked or phone not connecetd. There is no time when the house is closed. mobile number - [protected] could be always contacted as it is never switched off.
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                M
                manikantan
                from Bhubaneshwar, Odisha
                Nov 7, 2007
                Resolved
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                Resolved

                no supply in proper time and not service

                sir .

                sabha gas agency taken our consumer no under taken to supply
                from muthuagencies from vijayanagar velachery . we are staying in taramani area. when ever we are booking for sylinder
                usual answer given and take 10 to 15 days for supply . even 25 to 30 days they are supplying . they are some where in middle road and telling us to take from there .
                we have to pay autos to bring to home . this is the...
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                B
                Bikash Ghosh
                Nov 7, 2007
                Resolved
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                Resolved

                Dear Sir,

                Being perturb with the customer service provided by your INDANE distributor at Kolhapur (M/s. Handihelp Gas Service, Hindnagar, 226/C Tarabai Park), I am writing this mail to you for corrective measures. My consumer no. is 15065 and on the 24th. of October '07 I have booked LPG cylinder over phone (booking ref. no. 6716) for home delivery, but inspite of repeated reminders I am neither getting satisfactory reply from your distributor nor I have received the cylinder to my door step as of now. I was told by your distributor that within 6 to 8 days the cylinder would be delivered after the date of booking, then I really fail to understand why such delay in delivery of LPG cylinder while the bookings on later date are being released and on the contrary I am not getting supply. Therefore, I request you to do the needful immediately, so that I can have better service in future in this context.

                Looking forward to your prompt action.


                Regards,

                Bikash Ghosh
                # [protected]
                Aug 13, 2020
                Complaint marked as Resolved 

                Blue Flame Indane Service — Poor Service of LPG

                Dear Sir,

                Being perturb with the customer service provided by your INDANE distributor at Sanpada (M/s. Blue Flame Indane Service, Plot No 15/B, Shop No-1, Sanpada, Navi Mumbai), I am writing this mail to you for taking corrective actions. My consumer no. is K8617 and on the 5th of February I have booked LPG cylinder over phone for home delivery, but inspite of repeated reminders I am neither getting satisfactory reply from your distributor nor I have received the cylinder to my door step as of now. I was told by your distributor that within 1 week the cylinder would be delivered after the date of booking, then I really fail to understand why such delay in delivery of LPG cylinder . Everytime I call, I’m told that the cylinder would be delivered today. Therefore, I request you to do the needful immediately, so that I can have better service in future in this context.

                Regards,
                Shiny Frederic
                Dear Sir/Madam,

                My consumer no. 21483, my dealer for LPG cylinder is M/s Bindu Shakti Gas Service, Hyderabad, has refused to book the cylinder from past two months, they are speaking on the phone very ir-respectable manner.

                From the past two months they were accepting the phone call for gas booking, now they are creating problems and asking document details which we normally do not carry to the work place or office. This cause lot of inconvenience for us in furnishing the details. Hence I request the authorities to look in the matter and resolve the situation at the earliest.

                Thank you
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                  B
                  basheeru2004
                  Nov 6, 2007
                  Resolved
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                  Resolved

                  Customer harassment!

                  Dear sir this is syed basheerudeen from chennai

                  I am having a Consumer No. 50094 with the DEV GAS Agency,phone no
                  [protected],23643655,80 feet road,saligramam chenni 600093

                  I booked for Gas cylinder on 24.8.2007 with an assurance that the cylinder will
                  be delivered within 3 working days. But the same has not been
                  delivered till date.
                  I have personally seen the delivery van distributing...
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                  S
                  sujatha
                  from Sangli, Maharashtra
                  Nov 5, 2007
                  Resolved
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                  Resolved

                  my customer no 11312,i booked for cylinder 45days before on 22 sept 2007 . our agency is C A agency ponnani ,malappuram dt ,kerala. I enquired to day the reason of delay of delivery then they told me to wait for 3 more days .i came to know that the same
                  agency is selling cooking gas cylinder for vehicle
                  purpose . that is why happening the delay . so, please enquire about it and take necessary action to consider the customers like us

                  thanking you
                  sujatha
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  My consumer No. 12233 , our gas agencu is Raj Gas Service at C-Block, Sector-16, Shastri Nagar, Ghaziabad, U.P. i book a cylinder for domestic purpose after 40day of the receving of the previous cylinder. in spite of many call no body is responding so i have to go in his office for book the cylinder on 19.12.07,but till mornning i have not received the cylinder. when i goes to his office for collect the cylinder myself. they use very rough langguage with me.
                  so i request you please take necessary action against him
                  I am having a Consumer No. di-01376 with the m/s dev indras Indane Gas Agency, 15,housing board complex,opp.new bus standdurg 491001.C.g.. I booked for Gas cylinder on 14/12/2007 with an assurance that the cylinder will be delivered within 3 working days. But the same has not been delivered till date(27/12/2007). I have personally seen the delivery OF THE CYLINDER GOES ON REGULARLY .

                  I have to borrow cylinder from my neighbor for use due to such delay. They also harass me and ask to come time and again. They also do not respond positively.

                  The Popular Gas Service-Durg (C.G.) — Non- Delivery of Cylinder in due time

                  I had booked my cylinder on[protected],however till date cyclinder was not delivered to me.[protected]

                  Popular Gas Service Durg (c.g.) — Non Dilivery of Gas Cylender

                  Dear Sir
                  We have book the H.P. Gas cylender on 07/01/2008 and booking No is 1749 but till now they have not diliver the Gas Cylender. The Polular Gas Service is very Very much Poor Services and The staff of the Copmany not recived any telephone calls. Pl thake the necessary Action in this matter.
                  sir

                  My consumer number 09442. Name the Dealer: Ghandhari Gas Agency / Plot no 2 Pocket A -00 Sector 2 Rohini Delhi 85
                  TP[protected],65155303
                  There i am facing a lot of problem for booking the Cylinder for refilling. I have to amke more than 100 of calls...either phone is engaged tone or keep on ringing ... no one attend the call. I booked the gas about one mounth ago, till now no gas.
                  Please kindly confirm the delay supply of cylinder and remedial action.
                  Regards

                  AK Verma
                  I, costumer ID no. di01376, Durg, CG; am compaining about the delay.
                  Inspite of having a two cylinder connection at home, we never had both cylinders filled.
                  Two three weeks we go on kerosene stove's when LPG is out. The costumer care of DURG (ph no[protected], 2312460) always says book it now we will get it after 5-6 days and it extends to 2-3 weeks. Even when we ask for getting it by coming on the spot they deny and say it won't be available. Several times we have to go to godown for refilling and now they are even not giving me there's no.

                  Its exam time and its very hard for student's and parents to cope up with these kind of domestic difficulties.

                  They have traced our no. and trying to avoid to pick up...Hope u will cooperate and take action.

                  Waiting for ur response.
                  delivery of gas is delayed and no response the our phone calls or complaints given to them by personally visiting the dealer
                  My consumer no.2742. I had booked the Indane Gas Cylinder on 14.10.2008 through 1260 and my booking no. is 23. Till date I have not received the gas cylinder. I am trying since 21.10.2008 to contact them on phone but no one is responding.
                  We have book the H.P. Gas cylender on 31/10/08 and booking No is 20659 but till now they have not diliver the Gas Cylender. staff of the Copmany not recived any telephone calls. Pl thake the necessary Action in this matter.

                  popular gas services, durg — non delivery of gas

                  M THE CONSUMER OF H.P GAS. I HAD GOT THE LAST CYLINDER ON 28/11/08. AND AFTER 1 MONTH THERE WAS NO DELIVERY OF GAS AS I HAD GIVEN A COMLAIN ALSO ON 27/12/08. THE COMPLAIN NO. IS 8671. STILL NO GAS CYLINDER HAS BEEN DELIVERED... SO I REQUEST U TO PLZ SEE ON TO THIS MATTER...
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                    A
                    anamika surana
                    from Mumbai, Maharashtra
                    Nov 5, 2007
                    Resolved
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                    Resolved

                    hello sir/madam

                    this is to inform you that your distributor in agra(u.p) by the name of

                    BHARAT GAS AGENCIES (at prapura xing agra), doesn't supply the home gas

                    cylinder within a month also..

                    you must have the knowledge that government said that there will be no

                    shortage of gas cylinders but your distributers keep sayin there is

                    shortage of supply...

                    when we book the gas they supply after a month (we have to make several

                    calls to get the delivery of the cylinder ) then they book the gas after 10

                    days of delivery.... what nonsense is this going on... i dont understand..
                    you must be aware they are doing black marketing also....

                    please keep this into account and take necessary steps to avoid this

                    problems... many of the customers are facing the same problems..

                    customer satisfaction should be your first priority..

                    waiting for your immediate reply...

                    thanking you

                    anamika
                    Aug 13, 2020
                    Complaint marked as Resolved 
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                      A
                      Aswini Kumar Sarangi
                      from New Delhi, Delhi
                      Nov 3, 2007
                      Resolved
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                      On friday , 26 of october ,i booked a cylinder. the distributor ,VEER SACHI GAS ,has not delivered the cylinder yet.this is the case everytime we book a cylinder.the delivery of the cylinder is delayed 3 weeks to say the least.moreover i do not get the money receipt when my cylinder is provided.
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      Sir,
                      I am a consumer No SF 1504 of Seba Fuel, Chowdhury para,
                      Nimta, Kolkata -700049, Dist -24 Parganas (North) W B.
                      They always make delay in supply of Filled Sylnder, thus they have abolished the facility of Double Sylnder . I booked a filled sylnder on[protected] but till date and time it has not been supplied . They delay to supply the filled sylnder every month, my Blue book is the record.
                      Tapankumar Basu. Na Hanyate, Flat : A-1, 2nd Floor
                      Belgharia, Kolkata -700056
                      Phone :[protected]
                      MY CUTOMER NO 26871 DRAWING THROUGH IDEAL GAS SERVICE, 8 BHASHYAGARALU ROAD EAST, R S PURAM, COIMBATORE 641002. I HAVE BOOKED FOR MY GAS REFILL ON 3.12.08 AFTER THE EXPIRY OF > 20 DAYS FIXED BY THE DISTRIBUTOR. AS PER THE LATEST INFORMATION BY IOC, COIMBAOTE IN THE LOCAL NEWS PAPER THAT THE REFILL SHD BE SUPPLIED WITHIN 7 DAYS. BUT TO DISMAY THE DISTRIBUTOR SUPPLIES ONLY AFTER 10 DAYS. I HAVE CONTACTED THEM ON 10 12 08, THE STAFF INFORMED ME THAT THE CYLINDER HAS ALREADY SENT TO MY HOME BUT IT DIDNT REACHED ME YET. TO DAY I HAVE CONTACTED THE MANAGER, IDEAL GAS SERVICE, HE INFORMED ME THAT THE REFILLWILL BE SUPPLIED TO DAY(12.12.08) BUT THEY HAVE NOT SUPPLIED IT THEIR REGULAR HABIT OF DELAYING THE SUPPLY AND THIS IS THEIR REGULAR PRACTICE. PLEASE PROBE IN DETAIL ABOUT THEIR STOCK INTAKE AND SUPPLY FIND OUT THE TRUTH. ARRANGE FOR EARLY SUPPLY AND ADVISE THEM TO BE PROMPT IN SUPPLYING CORRECTLY AND AVOID DIVERSION, IF ANY
                      T S MURALI, T F 6, RAMANI, S MITHILA APARTMENT, SATHYAMOORTHY ROAD, RAM NAGAR, COIMBATORE 641009.
                      Respected Sir,

                      My consumer No. is 20469. I have One cylender of Indane Gas and my gas supply through M/s AVTAR FLAME, Chd. Rd, Samrala chowk, Ludhiana. No body bother for booking of gas. When we ring them on phone, no body attend the phone. They just pick and keep the receiver. When we personally visit them to book the gas they give us delivery after booking within 15 -20 days. This is totaly harasment to us. Pls. look into the matter. I shall be very thankful to you.


                      BALRAJ KAPILA
                      Mob. #[protected]

                      CHOWK GAS SERVICE (INDANE GAS) — Delay in delivery of Gas Cylinder

                      Everytime I book my Gas Cylinder, there is always Delay in delivery of gas cylinder for more 3-4days or even more than a weeks time, also despite of requesting for weighing instrument, the delivery man does not carry it while delivering the cylinder.
                      Dear Sir/madam,

                      My consumer no. is 5045. I booked the gas on 1st sept 2010 from Manu Flames, Meenu Huts, XIX/658(1), Hill Road, Aluva. But as on 29th sept 2010 I haven't received the cylinder yet. When I contacted the concerned person he answered that I will get it last week.

                      My question is why there is such delay when in BLACK, people are geting it instantly by paying 500 rupees. and consumer has to suffer????

                      I request the concern authority of Indane gas agency to look into this matter and take necessary actions.

                      Thanks,

                      Cicily

                      veer sachi — not supply in time

                      Dear sir
                      One o[censored]r gas agencies outlet not supplying the gas in time and also not pick up the phone on time.
                      This problm faces by me a lots of time also its a havitual problem of veer sachi gas agencies.
                      The detais are given in below.
                      I[censored] r not taken the nescessary action on him then we look in other way.
                      Name :VEER SACHI GAS AGENCIES
                      SHOP NO--4,DAMANA MKT,C S PUR,BHUBANESWAR-16,ORISSA
                      PH--[protected]
                      Hi,

                      Please put your comments at http://www.facebook.com/grahok.bondhu to fight against SEBA FUEL to stop their fraud activity.

                      Thanks
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                        U
                        Unknown
                        from Noida, Uttar Pradesh
                        Nov 2, 2007
                        Resolved
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                        Resolved

                        Hi
                        I am working professionals in a mnc in gurgaon.I Purchased new connection from Mata Sheetala Indane Gas Agency Gurgaon, they forcefully charged for the stove they denied giving new connection without paying for the new stove.Anyway i was compelled to take that one. After that I am running since one year for second cylender every time I have the same word from the employee of Mata Sheetala Indane Gas Agency come on this date that date they are repeating the same word over and again . Its really painful experience.I also called the head of indane office they give negative response every time. They don't take appropriate action.
                        Please do the needful.
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        Sir/Madam,

                        Today, we are deliberating 59th years of republic of India (Independence Day), but the consumer of Indane Gas in Gurgaon are paralyzed with their fundamental rights of raffling of Gas Facility, on account of distributors staf[censored]nfair practice of system by systemizing the telephone booking un-operated and moreover not booking the cylinder with one or the other pretext and otherwise supplying the Gas Cylinder after 10-15 days , which resulting regular problems to the consumer, as the Gurgaon Gas Agency, it reflect had systemize their connection target above the Indian Guideline, moreover Gurgaon population increase of manifold also resulted and other cause of systemize/ obligating to the Hotel/ Restaurant Holder reflected heavy shortage.

                        How the Indian inspection and other staff of the Indane Company considering the public grievances, which shows that indane company staff are also obliging distributor in the networking of raffling systemize unfarir practice with hidden bargain exercise and to which might be the Distt. Administration ignorance from Food Supply Department causing clear attempt of cold blooded murder of fundamental rights of riffling of the Gas Connection from India Distributor in Gurgaon

                        Looking for speedy systemize raffling facility to the bonafied Indane Connection Holder in democracy.


                        Pardeep Kumar , Rajiv Kumar , Chanderpal, Puran,
                        In Gurgaon, Sector-14 next to noika service center

                        that agency person black list selling (time : 2 p.m. - 4p.m)(Date:[protected]
                        i am uma sankar sahu belongs [state:orissa, berhampur-760009]
                        complaint that Gurgaon Indane Gas Agency Selling one new Connection [but that person not applied before only (time : 2 p.m. - 4p.m)(Date:[protected] in this mention will be paid some extra amount and take a new connection
                        but that i will apply one new connection that application is receive why that agency told me second week of january -2009 u will be apply
                        i asking Indane Complaints - Is it necessary to wait 1 month after that take a new connection u will be eliglibly to apply i am about Indane Hr dept how to give one connection without apply before it is possible
                        please take inequairy and take a proper action that agency and please give me hr dept Agency order and i am apply a new connection.as short as possible . if new rule pass then send my email id
                        Hi uma sankar sahu
                        I am working professionals in a in gurgaon.i am applied a new connection from Mata Sheetala Indane Gas Agency Gurgaon is not received my application form,
                        i ask Mata Sheetala Indane Gas Agency told me u will wait 1 month after that bu apply . Its really painful experience. please take appropriate action.
                        Please do the needful.
                        that agency person black listed selling (time : 2 p.m. - 4p.m)(Date:[protected]
                        complaint that Gurgaon Indane Gas Agency Selling one new Connection [but that person not applied before only (time : 2 p.m. - 4p.m)(Date:[protected] in this mention will be paid some extra amount and take a new connection
                        but that i will not receive my application form and that application is receive why that agency told me second week of january -2009 u will be apply
                        i asking Indane HR DEPT. Complaints - Is it necessary to wait 1 month after that take a new connection u will be eliglibly to apply .i am asing about Indane Hr dept how to give one connection without apply before it is possible
                        please take inequairy and take a proper action that agency and
                        i am apply a new connection.as short as possible . if new rule pass then send my email id and please give order in Indan gas hr dept that agency take a application form of purpose take a receive new connection
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                          A
                          Ajay Sharma
                          from Delhi, Delhi
                          Nov 2, 2007
                          Resolved
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                          Resolved

                          To Date :[protected]
                          Indane
                          I require two cylinders of gas.
                          My gas connection was transferred from Indane (Consumer No.: 0580) Khurmanpallem, Visakhapatnam to
                          Indane (Consumer No.: 12604) Sector-VII, Gurgaon (phone[protected] in 2007.
                          Please, inform the agency to consider my connection an old connection to become eligible for second cylinder.
                          Regards!

                          Ajay Sharma (Consumer No.: 12604)
                          96/28, Jyoti Park, New colony, Gurgaon-122001.
                          Cell: 0-[protected]
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          I AM LIVIN IN CHENNAI AND I HAVE TWO KIDS. I HAVE GOT A INDANE CONNECTION AND DON'T HAVE ADDITIONAL CYLINDER BECAUSE I AM SUFFERING A LOT. IN THIS CONNECTION I HAVE BOOKED A ADDITIONAL CYLINDER PAST THREE YEARS AND I DON'T GET ANY REPLY FROM MY AGENCY.

                          MY FATHER HAVE INDANE GAS CONNECTION IN DIFFERENCE AGENCE, CHENNAI. SUDDENLY HE EXPIRED..
                          SO I HAVE TO BE SURRENDER MY FATHERS GAS CONNECTION. IN CASE I HAVE TRANSFER IN MY NAME AND REQUEST YOU TO PLEASE SEND US THE PRCEDURE AT THE EARLIEST.

                          THANKING YOU,

                          R.S.SRINIVASAN
                          Dear Sir / Madam,
                          I have purchased single cylinder connection in the year 1998.
                          But this cylinder is in my village for my mother.
                          Now i am living in other city due to my service. here i required second cyllinder on my old single cyllinder connection in city. Because agent can purchase this cyllinder from this city so it is posible to give second cyllinder to this agent.
                          So i request you to please give me a procedure how to get second cyllinder in this city.
                          Thanking you,
                          S.R.Kamble
                          Dear Sir/Madam
                          My mother has a gas connection with additional cylinder too.Our distributors are Cooking Gas Agency, Tiruvanmiyur.
                          As per the distributor we cannot book our 2nd cylinder before 22 days period after the supply of a cylinder.We are a family of 10 people and barely managing the supply with the help of a private gas agency supply.What is the procedure in Tamilnadu to book for the 2nd cylinder.Appreciate your reply
                          Thanks and B.Regds
                          S.Ramanathan
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                            A
                            Anand
                            Oct 30, 2007
                            Resolved
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                            Resolved

                            SIR. why stove is complusary to purchase with gas as agency tell us.
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            Dear Mr. C.P.Unnikrishnan,M.D.,Lucknow,U.P.

                            Black Marketting And threatening by Distributor-Trilok Singh, Biswan Gas Service,Purwari tola, Biswan,Dist-Sitapur-261201,Code[protected]
                            Hope you will do something in this matter.
                            I am living in sanjay enclave, g.t. karnal road, delhi-33. I have booked my cylinder on 19.11.2007 and they had committed to me that we will deliver the cylinder within 7 days. I HAVE NOT RECEIVED THE ANY CYLINDER TILL DATE. NOW AGENCY’S PHONES ARE BUSY AND MOSTLY NOT RESPONDING. I AM TIERED TO CONTACT TO MY AGENCY.
                            My agency name: Angad Enterprises, Rajan babu Road, Adarsh Nagar, Delhi-33
                            Ph. 27674706, 27675989, 65376083
                            Sub: Grievances


                            Dear Mam,

                            I wish to put my grievances and the harassment received from the Indane dealer as given below:

                            1. I am a user of Indane Gas from the last 1 year and I have taken the gas on production of ration card from Dixit Gas Services, Dedha Market, Khichipur, New Delhi -91, code no. 9107184.
                            2. Presently, I have shifted my house from the previous place to New Kondli in Delhi and I have taken at transfer voucher vide no. 022214 dated 28/11/07 and applied for a connection with M/s Roop Gas Services, A- Block, New Kondli, Delhi- 96.
                            3. As it is not possible to change the ration card immediately on the transfer of residence, due to this the dealer is not providing the Gas connection.
                            4. As per the dealer, I have submitted an affidavit in respect of my new residence where I am presently staying. Still the agency is not willing to give the Gas connection and insisting for the electricity bill of the rented house for which my landlord is not willing to part with.
                            5. In these circumstances even though having a genuine gas connection in my name, I am not able to get the same. The harassment cause by the agent by not providing the gas connection is driving me into madness and I am not able to cook properly and feed my family.

                            It is requested kindly advice the dealer to provide me the Gas connection and I am committed to give any other documents which are in my preview to get the Gas connection.
                            Your early action on my grievances will be highly appreciated.

                            Regards,

                            Shikha Goswami
                            [protected]
                            I Mukesh Kumar S/o Ravidutt Resident of H. No. 49, Gandhi Mandi, Panipat, Haryana. a LPG Indane customer with Janta Gas Agency, Jatal Road, Panipat (Haryana) and my consumer Number is 24617. I have booked for a refile before 45 days. Even though I did not get my refile from Indane
                            (Indian Oil Corporation) dealer.
                            I have booked for refile after three months of previous supply and I am unable to get refile.

                            Pl look into the matter.
                            Beware!
                            Regards
                            Mukesh Kumar
                            Sir,

                            As I am residing at K.V. Quarters, Narimedu, Madurai, I have two cylinders, while I am booking the gas, the Gas agency people are telling that after completion of 30 days only you can book it. Not only that after 30 days we booked the cylinder, we will get it after 10 days only. Therefore, I want to know that booking rules. Because in my house 6 family are there. Moreover one cylinder is consuming 25 days only.

                            Kindly send the reply by return e-mail.

                            Thanking you,

                            Yours faithfully,


                            (N.RAMESH)
                            Hi

                            Am residing at Green wood City,Gurgaon. I want to take the new connection of Indane GAs , kindly provide me the contact details of Indane GAs agency at Gurgaon .


                            Regds
                            sasanka
                            [protected]
                            I am the customer of indane gas since 25yrs and at that time i have a consume of two cylinders in a month but now days its very difficulty for me to maintain my family with one gas cylinder in a month because my family members are increased {10 persons in my family} our gas dealer told me to gives us a application and maintion how many members in your family i have given all the details which was needed to our dealer but he was not done any thing for us please help me sir
                            our dealer doing black of cylinders regularly and giving gas to hotels and to the persons who give him high rate of gas
                            with regards
                            bhramlal sharma
                            at/-sambalpur {orissa}
                            our dealer{lipi gas service} ph- [protected]
                            I am writing this mail after rigourous mental harassment. I am holding an Indane Gas consumer no. K-2501 (Kasna Indane Gas Agency, Greater Noida). I have following grievences after which I have realised that opting for Bio-gas or have an old "chula" is a better option.

                            1. The landline numbers[protected],[protected] for requesting a gas booking never connects. I later realised that the person who is supposed to receive the calls deliberately puts these lines on hold.

                            2. After umpteen tries, I you are luck enough to get these lines, the official would give you a possible date of next 2-weeks for delivery.

                            3. I keep on living without LPG and rely on my room heater for basic food preparation, or sometimes I forcibly go to my relatives for this very reason. One fine day, the delivery man comes and delivers the cylinder. To my surprise, the cylinder never lasts for more than 15 days. (note: 20 days is the minimum time gap which these officials says between the two consecutive bookings). Also, we have a very small family of 2 adults and one child, so there is no question of execess usage.

                            4. I have also found these delivery persons handing over the cylinders to unauthoised customers for few more bucks.

                            I hope you will solve the problem and also you will make sure that there is no need to take the matter at higher authorities.
                            i stay at hyderabad.i went to book my gas at Ennar gas at AS Rao Nagar. I think there the funda is ''You speak Telegu and Get the connection". this is because i went one day before my telegu friend could get the connection, that time they told that we dont have book from head office, come next week. Next day , when my telegu friend was give, i went immidietely next day. Again the same answer. this is why people prefer to work in thier own hometown . because of this regionalism , people bring in everywhere. shame on ennar gas agency.
                            yesterday I went to Indane Gas Agency for renewal of my gas booklet. But I was shocked to see that they were forcing consumers to buy a gas pipe which costs 170/-. I was not agreed to buy this pipe because I renewed my gas pipe only few weeks back. I have been very aware of these things such as gas cylinder and its accessories.

                            Now agency officials are not ready to book my gas even in this festive season, when a person needs it most. When I tried to contact to the customer care number, he doesn’t pick my phone. Even on land line number.

                            Thanks and Regards,
                            Ankit
                            My consumer no. is. 147
                            Name: Vijendra Godiyal
                            Address: F-651, Dr. Ambedkar Nagar
                            Sector-5, New Delhi-110062. Ph.[protected]
                            Agency details:
                            Sondhi Gas Agency,
                            J-Block Market,
                            Saket, New Delhi-110017.

                            I have booked the cylinder via customer no. 147, in the of my father name Mr. B.L Godiyal, from Sondhi Gas Agency, J-Block Market, Saket, New Delhi-110017. But till date we are unable to get the cylinder. The dealer are telling that they have already supplied the cylinder. My last booked was 02-04-08. I have requested them that as this connection is single cylinder, kindly deliver the same as priority basis. But they are refusing the same. Apart from this the delivery boy named 'Naval' his contact nr. is [protected], is continiousely saying that he went to my home and my home was absolutely closed, whereas I never kept my home closed, because my parents live with me and they never close the home. Today 11.04.2008, when i did a call to Agency one guy and a madam said to me that your cylinder has already been delivered at your home and they also said me that they will confirm this by sending their a person to my home after that i made a call to delivery boy 'Naval' he said me he has delivered the cylinder at another address after my neighbour request at Block-E in the same Ambedkar Nagar Sec-5, but the reality is that i do not know how he can do so, without asking my family person atleast he should make a call before doing so. The delivery boy Naval, also described the location of my home which was absolutely wrong, he told me, I have a sigle roof house whereas I have a house with four floors, now reality is that he never went my home.
                            Now would i request you to please take an action against such people who are misguiding the customer by taking so my time in such stupid activity, we are in private job and don't have the much time for follow up, in this time course i have made calls to agency around 20-25 times, you can also check the MTNL data base.
                            You are requested kindly clarify why this type of behaviour is showing by Indane dealer/delivery boy only ? Why you are not taking any action towards the dealers ?
                            Sincerly,
                            Vijendra
                            My consumer no. is. 147
                            Name: Vijendra Godiyal
                            Address: F-651, Dr. Ambedkar Nagar
                            Sector-5, New Delhi-110062. Ph.[protected]
                            Agency details:
                            Sondhi Gas Agency,
                            J-Block Market,
                            Saket, New Delhi-110017.

                            I have booked the cylinder via customer no. 147, in the of my father name Mr. B.L Godiyal, from Sondhi Gas Agency, J-Block Market, Saket, New Delhi-110017. But till date we are unable to get the cylinder. The dealer are telling that they have already supplied the cylinder. My last booked was 02-04-08. I have requested them that as this connection is single cylinder, kindly deliver the same as priority basis. But they are refusing the same. Apart from this the delivery boy named 'Naval' his contact nr. is [protected], is continiousely saying that he went to my home and my home was absolutely closed, whereas I never kept my home closed, because my parents live with me and they never close the home. Today 11.04.2008, when i did a call to Agency one guy and a madam said to me that your cylinder has already been delivered at your home and they also said me that they will confirm this by sending their a person to my home after that i made a call to delivery boy 'Naval' he said me he has delivered the cylinder at another address after my neighbour request at Block-E in the same Ambedkar Nagar Sec-5, but the reality is that i do not know how he can do so, without asking my family person atleast he should make a call before doing so. The delivery boy Naval, also described the location of my home which was absolutely wrong, he told me, I have a sigle roof house whereas I have a house with four floors, now reality is that he never went my home.
                            Now would i request you to please take an action against such people who are misguiding the customer by taking so my time in such stupid activity, we are in private job and don't have the much time for follow up, in this time course i have made calls to agency around 20-25 times, you can also check the MTNL data base.
                            You are requested kindly clarify why this type of behaviour is showing by Indane dealer/delivery boy only ? Why you are not taking any action towards the dealers ?
                            Sincerly,
                            Vijendra
                            Sir or Madam
                            My Primary Complaint that I am a customer of Indane. My Consumer code is 10443 and it falls under Parul Gas Service, Burari, Delhi[protected], 27618873,[protected] .
                            I have booked the gas through your online booking .
                            But he said i donot received any number from online booking and till date it is not delivered i am facing a lots of probelem.
                            My Secondary Complaint that None of their phones are attending by him . You need to visit every time to book a cylinder and the attitude of the guys sitting there is like they are doing a great favour booking your connection and are very rude. If this attitude continues, then the days are not far when IOCL has to close its shop in this world of competition. IOC officials are requested to give an ear to this complaint or lose the goodwill and business.
                            Kindly intervene into the matter and help me
                            The consumer in Delhi are facing lot of difficulty in getting the LPG cyclander. I am a residence of Mohan Garden, Uttam Nagar, new Delhi my consumer No. is RF-09428 and agency Raj Flame Gas AGency, Uttam Nagar.

                            The Agency does not entertain booking of gas on telephone. Secondly, whenever, you go to the agency personally to book the gas there is a long queu and its takes a hour to book gas

                            Even after booking the gas, the Gas Cylander is not delivered even in 10 days. Then you have to visit again and then they will supply the cyclander after 2-3 more days.

                            The aggencies when the consumers hav raised objection such book in long queu have given a centralized booking no. 1260.

                            But the last month i booked the gas through this number. But the agencies did't supplied gas saying that they have no booking.

                            This month also, I booked the gas on 2.6.08 and the gas has not been supplied till 17th even after lapse of 15 days. Todays the 17th I personally went to the Agency they told that They have booking on 7.6.08 not on 2.6.08. Which is totally a lie. Even they have receoved my booking on 7.6.08 the Gas should be supplied till now.

                            I would like to mention here that the gas cyclanders are available in the area in black @ Rs. 600-650.

                            I, through the complaint board like to draw the attention of the concerned authorities to take necessary action against the Agency and ensure that the consumer are not suffer in this way.

                            Thanks
                            Sir,

                            I have applied with Mata Sheetla Gas Agency for new Gas connection on 22/02/08 and furnished requisite documents required and also paid Rs.170/- for registration fee as was told by the people of that agency but after the lapse of 4 month, I have not been given new gas connection. On making inquiry the workers of the agency are repeatedly asking to enquire after 10-12 days . I have gone personally to the agency for about 15-20 time but the workers of the agency are making false pretext and saying that you will be called whenever your turn will come. I can't understand that when my turn will come and why the people of the agency are not giving me the connection while the new connections have been issued to those customers who have applied later than me. It seems that on my account and on my name some worker of the agency is blackmailing my cylendar.

                            I hope that the needful would be done with all the consumers like me.

                            Thanks
                            Black Marketing And threatening by Distributor-Bhiwadi Gas Agency & not timely Distributes of Gas Slender
                            HI Sir

                            I am having LPG gas connection in indade Gas .Gauri Gas Agency Palam. My connection no-48364
                            in the name UN Singh.I have booked my gas on 02/01/09 but steal I could not get my delivery. whenever
                            I call they will say that no problems today you will get the delivery.now I am facing acute shortage of
                            Gas.kindly investigate this matter and also intimate me.thanks.

                            Udit narayan Singh
                            consumer no -48364
                            myself Manoj Medal belongs to Hisar a well qualified candidate for Indane gas Agency. but till now I have not get any response. I am Good In My Interview. I am totally fit in your al Terms and condition. now Pls tell me My current status.
                            IN WAIT YOUR POSITIVE RESPONSE
                            MANOJ MEDAL
                            HISAR
                            KASNA Gas Agnecy Greater Noida charged Rs6500 for 2 Cylinders connection and they forcefully gave Gas Stove, if you say no to Gas Stove they will not give you connection. Cylinders recieved after booking are opened and they have less gas.

                            This is the service KASNA gas agency giving to people, they are just looting, this has not happened to me but to all. i was standing in line and many of them were refused for connection because they were not ready to buy the stove.

                            So if you pay for stove they will give you connection otherwise never, so you have to pay 3 times more than what my other friends have paid for gas connection in NOIDA.

                            KASNA GAS AGNECY is givng lot of harrasment to all people in greater noida only few speaks and others are getting what ever they are getting open cylinders

                            Indane- Kasna Gas Agency — Black Marketing & Depriving Actual Cou

                            Dear Concern


                            This is to bring in your notice(vigilance ofiice) that I have an indane gas connection and we have booked for refiling the cylinder on Tuesday 03rd Nov 09 at Kasna Gas Agency, Greator Noida. Despite or regular calling they kept on lingereing to deliver the cylinder.
                            A person from same gas agency is refiling the cylinder outside vivek vihar & Kendriya vihar immediately for Rs 500/-. We have been told that there is no gas in the godown..

                            Its is sheer neglegence of Indane gas co. to give lisence to such to let local people been harrased.

                            Hope some action would be taken on the same.

                            Rgds
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                              V
                              Vizaya kumar.G
                              from Bengaluru, Karnataka
                              Oct 26, 2007
                              Resolved
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                              Resolved

                              I have applied for new connection on the date[protected] at venkata sai gas agency madhapur, Hyderabad. Now i got new connection they asked me 3400/- with stove. i have rejected to take stove, but they said stove should take otherwise we will not give connection, they saying stove cost is 1600/-.

                              i dont have any choice at that moment, so i have taken the connection with that cost.

                              thanks
                              Vizaya
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              Subject - Indian gas - Fake issue of gas to others on my number

                              This is my gas connection number CGS11509 through this number the agency who is located in rajajipuram at lucknow, the name of the gas agency is "COMMANDER GAS SERVICE " whenever i go to agency they said to me " In this number gas has been already issued . they asked to me " show your orginial gas connection paper .on seeing that paper they said to me "Come after four days . and now four days has left but from there side there is no gas issue even i showed my orginial paper of gas connection . this is GAS CONNECTION NUMBER -CGS11509
                              CASH MEMO - 4501
                              DATED 0N - 15/10/2008
                              ORDER NO - 4459
                              SERIAL NO -49502
                              THe gas connection is in the name o f SARITA NISHADI .
                              so kindly direct to the dealer of the gas agency...

                              Indane Gas — As we appied on 10-2-07 for new gas connection, it is not been given.

                              We had applied for new connection on 10-2-07, vide registration slip no-602941. When ever it is asked they say it will be given in next month or in 10-15days. till date they had not given me any connection. Now they say that it is banned to give new connections.

                              Dealer is GURU DATTA GAS SERVICES, GREEN HILLS COLONY, D.NO[protected]/3, RD NO-4, HYDERABAD.

                              RAVI.
                              Hai How r u
                              Sir,
                              I am pradeep verma from lucknow city i need a connection of indian gas whenever i goes to gas agency .all tine they said u have to pay for this rs 3850. i wanna know what is the actul rate.
                              i am sanjeev kumar from budha colony patna.i need a new connection of indian gas. my adress - sanjeev kumr, c/o brinda tiwary, 3b, budha colony, duzra chak, patna - 800001
                              Sir
                              I have applied for new connection on the date[protected] at Chhavi Gas Service Smt. Sobha singh 181 Civil Line Roorkee, Hardwar 247667 01332 272561 Sri Swarn Singh [protected]@yahoo.co.in
                              but not revived
                              Raj
                              [protected]
                              I have applied 3 times for new indian gass connection at Veena Gas Agencis, but they treating to the customers very badly and always asking for extra money, they are providing one connection @ 5500


                              sharfee
                              T
                              Dear Sir,

                              Sub: - Issue of 2nd Cylinder

                              I am K Srinivasa Rao my Indian Gas Consumer No.003517 already submit complaint several times for issue the 2nd cylinder but till now I am not receiving your favorable reply and letter.

                              Dealer also denying my request from long period.

                              Kindly I would request you to please issue the 2nd cylinder immediately without any delay

                              with regards
                              K Srinivasa Rao
                              Mob.No.[protected]
                              pls apply new gas connection
                              I have applied for new connection on the date[protected] at K-2 INTERNATIONAL gas agency Sarita vihar, Smt Sarita Yadav, 154 DDA Janta Flats, Pul Pahlad pur New Delhi but not received any connection yet.

                              Kindly do the needful as soon as possible.

                              Thanks & Regards,
                              Sarita Yadav
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                                B
                                BHASKAR TUKARAM JADHAV
                                from Vasai-Virar, Maharashtra
                                Oct 24, 2007
                                Resolved
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                                Resolved

                                SIR,
                                I HAVE TAKEN GAS CONNECTION FROM "CHANDRANI INDANE GAS AGENCY" IN THE MONTH OF DECEMBER -2006. AND REQUESTING FOR THE SECOND CYLINDER ( I.E. TWO CYLINDER TO ONE CUSTOMER ) BUT GIVING FALSE PROMISES FROM COUPLE OF MONTHS . IT IS ALSO UNDERSTAND THAT HE GIVES NEW CONNECTIONS . EVERY TIME HE SAYS THAT ISSUE OF SECOND CYLINDER HAS BEEN CLOSED BY THE COMPANY , YOU CALL AFTER 15 DAYS /ONE MONTHS /2-3 MONTHS IT WILL START. AND DOING THIS DRAMA ABOUT 10 MONTHS HAS BEEN PASSED BUT NOTHING HAS BEEN COME OUT.
                                YOU ARE REQUESTED TO GIVE THE DETAILS ( 1) FOR SECOND CYLINDER (2) TO INQUIRE THE AGENCY FOR FACTUAL PROBLEM ( 3 ) TO INSTRUCT THE AGENCY TO ISSUE OF SECOND CYLINDER .

                                AGENCY'S DETAILS :- CHANDRANI INDANE, SHOP NO.5 BOISAR TALUKA:- PALGHAR DIST:-THANE STATEl:- MAHARASTRA -401501.

                                MY DETAILS:- CONSUMER NO. 14252
                                NAME:- BHASKAR T. JADHAV
                                CELL NO. [protected]/[protected]
                                Aug 13, 2020
                                Complaint marked as Resolved 

                                Indane Gas — Non Issue of Second Cylinder

                                Dear Sir,

                                At the time of new connection delear has issued me a single cylender and told after 2/3 months i will get another. But more than 6months has been lapsed when i contacted the dealer he always told me come after 15/30 days every time. And also bound to take a Ligter / Rubber Pipe which are already with me.

                                Kindly do the needfull.

                                With thanks,
                                I am indane gas consumer with GAS AND GADGET AGENCY, GOLMARKET, MAHANAGAR, LUCKNOW. I have contacted many times to said distributor but they did not issue DBC despite having booking no. for DBC and notice board of agency depicticting release of DBC is open.
                                please direct them for do needful.

                                Faithfully yours,
                                MRITUNJAY KUMAR DIPAK
                                CONSUMER NO.- TG 12155
                                DBC BOOKING N0- 165
                                MOBILE NO- [protected]
                                Dear Sir,

                                At the time of new connection delear has issued me a single cylender and told after 2/3 months i will get another. But more than 2 years has been lapsed when i contacted the dealer he always told me come after 15/30 days every time. And also bound to take a Ligter / Rubber Pipe etc. which are already with me.

                                Kindly do the needfull.

                                With thanks,
                                yogesh chandra parashar
                                consumer no. 20076,
                                Jaimini gas agence,
                                Najafgarh, New Delhi-45

                                Indane Gas — Non Issuance of Second Cylinder

                                Hi,

                                I am a customer of Indane Gas. I stay in Hyderabad, Kukatpally and my Gas Agency is Namrata Gas Agency. My consumer No.60018. I had booked for second cylinder on July 11th 2009, he has noted down the consumer number and did not give any kind of booking number for me. He said he would give a call or send a letter to the house. Its been around 5 months, no intimation has been made till now. Whenever i go and ask him, he say some cock and bull stories and now he started telling that we have wait for 6 months on booking for second cylinder.

                                Please help me getting the second cylinder
                                I fully agree with the above complaints till date also we are facing the same problem no one is taking action against this because of resale of gas for huge amount they are not ready to give second cylinder to the customer


                                Chennai
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                                  Harish
                                  from Hyderabad, Telangana
                                  Oct 23, 2007
                                  Resolved
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                                  Resolved

                                  Hi,

                                  Its really pathetic.
                                  1. they do not lift the phone even if it is ringing.
                                  2. they do not have applications for second cylinder.
                                  3. they take 15 to 20 days to refill.
                                  4. they force customers to buy a new pipe. it happened with me and the supply guy says its mandatory.
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  when the online gas booking appears so it ll become easy to buy
                                  I am Shivnath, residing in Chirag delhi, New Delhi-110017, Gas complain Number: 22104 . Last year i used to pick my cylinder by self . But from last year to see my health i change, the sanjeev gas agency send my cylinder at my home as per my complain... but after one year ( August 2008 ) They said that pick your cylinder yourself and misbehave... i want to complain against the agency and want to cylinder drop facility at my home as usual.


                                  Thanks
                                  ShivNath
                                  [protected]
                                  Hi, I have registered my complaint with Hindusthan Liver Limited for replacement of filter in my water filter PURE IT on 4.4.2009. They said the executive will attend within 48 hours. I have reminded them several times over phone. Their replay is same. Today it is 15.4.2009. I am along with my family are forced to drink the water without purifying. The services are very IMPURE. I hope at least thru this I can get remedy urgently.
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                                    narendra goyal
                                    from Bhopal, Madhya Pradesh
                                    Oct 19, 2007
                                    Resolved
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                                    Resolved

                                    Myself Narendra Goyal ,a resident of Indore.I have to make a complaint against a Indore based Indane Gas Agency. Satyam gas agency,S-1 rajguru complex,vijay nagar,A.B. Road,Indore.

                                    The delivery man gave a cylinder which was leaking . The Agency has not taken any action inspite of bringing this thing into notice. I called up many times at 2550022/2557722/4086622 and I suppose the person on duty had not written any compalints neither any compaint number was given.This complaint was Physically verified by Mr.ashok Bhatale who asked for payment without giving payment receipt,that is so unethical .
                                    There was a major risk of any acciedent apart from loosing Rs.327 for a faulty cylnder.
                                    Kindly look into the matter and take suitable action against the agency.
                                    Aug 13, 2020
                                    Complaint marked as Resolved 

                                    Indane Gas — Complaint against gas cylinder faulty

                                    Dear Sir / Madam,
                                    on the 61th Birtday occasion of my father on 9th March 2008, I came to my native Parali-vaijanath.
                                    Unfortunately a mishap happened in our home. Due to gas cylender leakage (No washer), total 8 of our family members are injured.Out of them, my wife, son and mother are burnt to about 45 to 50 %. They were shifted to a private hospital (Lahane hospital) at Latur.Other family members are shifted to Aurangabad for further treatment.
                                    I have written application to our distributors, but they told me i have already escalate your matter to head office.
                                    Still I am wating for response otherwise I will go to court .
                                    I am totally disagree my Indane Gas Supplier (Captain Gas, Pratap Vihar Ghaziabad.)

                                    Indane Gas — no response on gas leakage

                                    I complaint my gas cylinder leakage on dated 15.09.11 at08.48pm on indane gas complaint no.[protected](ref.no.580088) but their is no response by indane company or by the dealer ''shaeed subhash gas agency'' and next day dated 16.09.11at 09.07am, I recived a massege on my mobile phone that your complaint was closed. due to this my full cylinder empty now and also i tense during this period.In another complaint i booked my cylinder on dated 9.09.11 booking no[protected], I recived a massege against this booking on dated 12.09.11 your case memo 4185 genratedand cylinder shall be deliverd shortley. and again I recived a massege on dated 14.09.11 , Dear custmer cylinder has been delivered against your booking 4087 with case memo 4185. But i recived the cylinder on dated 22.09.11
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