i have alrdy submitted a complaint with id no.6547/3/2007.but not yet received any rplay,my mothers consumer no is 5354.it is 2002 connection at kunnamangalam indane gas agency,calicut,kerala,.mother have bokked for 2nd cylinder on aug/2006,many times i contact with dealer by direct and telephone,but alas..they are not ready to informe the current status,not only that they are not willing to issue me my D.G.C.Card up to this date,kindly consider this
Aug 13, 2020
Complaint marked as Resolved
Glory George
Consumer Number: 166403
11E, Skyline Gateway Apartments,
Pathadipalam, South Kalamassery,
Ernakulam, Cochin 682033, Kerala
To,
Complaint Redress Cell,
Indane Gas
Complaint regarding poor service from Pooja Gas, Thrikkakara, Ernakulam
Dear Sirs,
I complained about the gas leakage, but no one from Pooja Gas agency attended. Due to this gas was consumed off prematurely consecutively for two months. When the Cylinder was empty on 29 Oct, I requested for a full cylinder which I booked on 30 Sept. They were very arrogant in answering my request and refused to give me. I saw, they were disbursing gas cylinders to other individuals directly from their shop. It is very difficult to get the agency on phone. When I approach them personally they are very unfriendly and arrogant. I wish to change this agency to any other nearby.
I request you to kindly look into this grievances and appropriate action may please be taken in this regard
Thanking you
Yours truly,
Glory George