Indian Oil Corporation [IOC] Complaints & Reviews

NH 66, Perwad, Mogral, Kerala 671321

This petrol pump is not providing FREE AIR to customers. The guy working there, tells people to out AIR to their vehicles by themselves.
Rude behavior of the staff.

Indian oil petrol pump under HDFC BANK A.T.M all security Guard toilet perpose problem. Petrol pump maneger is a do not help all security Guard. Please help me. Kolkata 151 bihansaroni hatibagan .pin code 700006.

I have been a loyal customer for years with Vaishali filling point in Vaishali, Ghaziabad, UTTAR PRADESH. I had a recent visit to the same where I saw some unethical practices being followed. Specifically where they have a puncture station. I saw almost all the people were asked to put a mushroom type puncture which costs 4 times the regular puncture. It was indeed shocking to witness such hefty amount charged irrespective of how big or small the puncture was. I did also witness negligence from the management and the owners regarding the same. I have been forced to make this complaint by my recent horrific experience with Vaishali Filling point. I hope a correct and appropriate way to address the above grievance will be suggested

Even though I requested the female to swipe my Citi Bank card on the Citi Bank machine, intentionally she swiped it on HDFC bank machine so that they would get extra charged pocketed. Even the Manager when I raised the complaint asked the female to just say sorry and said that the issue is solved.
Does IOC feel that (despite the high prices) given the petrol free of cost and is this side business that the management is running to intentionally swipe on some other machine to get extra amount pocketed. I have even written to the CHAIRMAN OF IOC SEVERAL TIMES but I feel that the entire management themselves are involved in this kind of activity so that they get their share.

Consumer no. 15415 at Prasanna gas agencies, Padi, chennai, On 10 03 2021 there was a fire accident while replacing with new cylinder due to leakage & heavy loss to the building & household items. Informed to police, fire station & Indane distributor. copy of CSR & fire report are given to the distributor who visited the site. he said he has informed to Field officer, IOCL & who will attend the site for inspection. Till date no one from IOCL or Insurance company inspected the site. The debris & gas cylinder are kept as it is ..
It is requested to arrange IOCL & Insurance person to inspect the site, immediately, initiate the process of insurance claim & compensate us suitably, do justice & recover us from the tragic event. thank you
concerned iocl field officer : Mrs.Divya .M ( Manager IOCL),
No. 500 ANNA SALAI, TEYNAMPET, CHENNAI 600018
PH:[protected]

The Delivery boy, I couldn't get his name demanded 20rs over the Bill. I gave 10rs as a tip and he spoke in an insulting manner and threatened not to deliver next time. Also the cylinder is in an extremely bad shape to which he replied it's not an issue.

12/03/2021 I was petrol filled to my bike at indian oil pump saraswathi agency tindivanam pondy road, tindivanam. I requested 2 liter petrol fuel but i saw the meter while fuel fill suddenly increase amount Rs 232 I am arguing with them but not get proper response.They asked rudely pay full amount i paid at same time leave there.they are cheating and fradalant with customers. My Fz bike mileage 50km/lit but I just 40 Km only drived got low fuel warning(already i have half liter fuel in my bike). I checked the bill after sometime, that system bill generated time and paid time are too differ..system bill showed 45 minuts before future time..I attached bill here

In Kilkovalaivedu village, vandavasi taluk, Thiruvannamalai District, most tea shops, eateries and hotels are using domestic cylinders for commercial purpose.

Currently Kennady Tea stall, Dayalan Tea stall, Elumalai sweets and savories, Perumal ( partotta hotel) are using domestic cylinders for commercial purpose.

Gas agency - Anupma Gas Agency Secunderabad
My Phone [protected] and [protected] (Rita Singh- Anil Kumar Singh)
Today a gas Cylinder was delivered around 5:30 pm.
We went out of house around 6pm and came back at 8:30 pm.
The house was full of gas smell. we opened all door and windows. Then checked and found seal was tempered, and superficially fitted back.
Contacted 1906 and lodged complaint no 1349731 date 06-03-21
The cylinder is kept outside the house. Following is expected
1. cylinder need to be replaced
2. The delivery boy who came without mask, needs to be acted upon and unearth who is playing the game of stealing gas

I have tried to pay online through the link provided in the message but when I returned to the payment page after paying through google UPI, the page said the connection timed out. The money was deducted and I needed to pay the delivery man through cash mode. This incident happened on 15 February 2021.
Consumer ID: CX19406190
Order#[protected]

I filled 1000 Rs petrol in XYZ Auto service chitradurga on[protected] at 8:05 AM after filling I observed fuel indicator was not showing the correct value so I asked the worker he told after you drive some kms it will show up but when I drove for almost 100 KMS fuel indicator was showing less only and I refilled another 1000 RS to come back bangalore.
As per my calculation they filled only 500 Rs petrol instead 1000 Rs

Pease take strict action against them as they are in highway and no one will go back to fight with them.

Worst petrol bunk

Dear sir
Not a proper petrol & pump employe asking feed meter not working very bad behavear ur staf

Dear Sir/Madam,

I am a customer for Indane gas and my distributor name is NAMRATA GAS AGENCY (H.NO. 5-1-89/2, NEAR BUS STAND,
KUKATPALLY, HYDERABAD
DIST. MEDCHAL MALKAJGIRI
TG - 500072).

I booked my refill order for cylinder and paid the amount via online from the IndianOil ONE application.
Details of order:
Tax Invoice No ::[protected]
Order No ::[protected]
Tax Invoice Date :: 01/03/2021 02:19:03
Order Date :: 28/02/2021 07:43:17
Distributor Serial No ::[protected]
Order Type :: Refill Order
Consumer Category :: Domestic
Connection Type :: Double Bottle Connection
Consumer No :: [protected]
Relationship ID :: [protected]

I received message to my registered mobile number today[protected] informing the cylinder got delivered successfully.
Due to pandemic situation, I am working from home and all my family members are in the home.

1. I wanted to understand to whom did the cylinder got delivered?
2. When I have DAC number how can he deliver it to someone else. The purpose of DAC is not this I hope.
3. What actions would be taken on these kind o[censored]nprofessional behaviour from the agency?
4. What about the amount I paid online during the order placement?

We have CCTV footage to show as a proof if the delivery boy tries to lie saying about the delivery.

Request you to please keep me updated with the information for this complaint.

Note: Attaching the screenshot of the invoice for reference.

I asked for 2000 rs petrol
I was charged for 2000 rs
But given only 1700 petrol
Mistake by sushmita filling station people

Hi, i booked gas cylinder on 16/02/2021 and got sms as cylinder delivered on 18/02/2021 but i didn't receive cylinder

Dear Team,
I booked the INDANE refill on 13/02/21 and made payment online on 14/02/21 at Rs. 745.5. But on 15/02/21 the price was increased to Rs. 795.5 and the distributor forced me to pay the extra Rs. 50(increased amount), otherwise the riffle will not provide.
Why should I provide the increased amount after the payment done.

Please suggest and do the needful ASAP.

Regards,
Sanatan
[protected]

I had paid Rs. 794.5+Rs.25 =819.5 but delivery boy given a receipt of Rs. 794.5 and taken Rs. 25...and given a invoice of only Rs. 794.5

Hi Team,
I requested a new gas connection for my Home in PATTAMMAL GAS AGENCIES located near WEST TAMBARAM, Chennai-600045. But they simply telling Below Reason and not giving the new connection.
1. On 3/02/2021(Wednesday Morning) they said the server is down so unable to create a new connection.

2.On 4/02/2021(Thursday) I went in the afternoon but they said they will create a new connection only in the morning so they ask me to come in the morning.

3.On 7/02/2021(Saturday) I went in the morning then they said the office will be available from MONDAY to SATURDAY but the new connection will be taken only from MON to FRIDAY only.

4.On 26/02/2021 (Friday) I went in the morning then they said they will create a new connection only on Monday only and the rest of the day they will not create a connection.

So literally they are avoiding creating a new connection so kindly help us on the above issue

Sir,

I make this complaint for non-delivery of LPG Cylinder w.e.f.22/10/2020 till date(26/02/2021). Details are given below:
1.Name of Distributor: M/S Lamsang Gas Agency, Lamsang, Imphal West-795146, Manipur
2.Distributor Code:226698

Consumer Details:
1. Name: SOIBAM SHANTI DEVI(COMPLAINER)
2.S.V.[protected]
3.LPG ID:[protected]

The above Distributor has not supplied LPG Cylender w.e.f.22/12/2020 till to-day, 26/02/2021.
The Distributor is punishable under Sec.5 of the Essential Commodities Act, 2020, under Sec120B and Sec.420 of the Indian Penal Code(IPC).
THEREFORE, Complaint is hereby submitted to take effective and urgent action against this illegal black marketer of LPG.
The action taken against this Distributor may be acknowledged to the Complainer immediately.

Regards,

Soibam Shantibala Devi
Complainer/Comsumer

Today morning I went to kadri/mallikatta Indian oil petrol pump to fill the petrol to my vehcle... I standed for 2 to 3 minutes but their lady staff are busy with cheat chatting with themselves... It was very shameful me and also for ur company... If this kind of negligence happens in the sense non of the customer come for ur petrol pump
So I stricty advice that fist remove that lady staff from that place and replace other new staff for their position... It's was very worst experience for me...