Indian Oil Corporation [IOC] Complaints & Reviews

I am from nagaur rajasthan... I our city your petrol pump name bajrang felling station... They are taking high rates charges of petrol and diesel... Compare to other city like jaipur, jodhpur etc... They're are taking minimum 1rs extra charges from the price rate

I am a consumer of Indane gas. My consumer no is CX9870765 LPGID:[protected] & the agency Name is Gurudatta Gas service, Green hill colony, Saroornagar, Hyderabad. The cylinder is filled with 1/4 of water. Please find attached the video for the same and kindly take an immediate action and save people from this kind of scams.
Thank you!

Dear Sir, just now it has come to my notice that some one is fraudently placing order for gas cylinder booking in the name of
Mr. R. C. Goel. It is to further intimate that Mr. Goel has expired in 1998 and in my view the said LPG connection has been discontinued. It is requested that matter may be examined at your end and stop issuing the cylinders against the account of Late Mr. R. C. Goel and intimate.

Ashish Goel
S/o Late Mr. R. C. Goel
Mo [protected] / [protected]

Today i visited your petroleum situated at sector 56 Chandigarh. And after standing an half an hour your team is saying that no online payment is accepted here . Is i am fool that standing for half an hour and listening that ### . And only one counter is working there no one is botther about the CUSTOMER situation.

We received our last LPG on Onam. Since we don't have subsidy we don't have to book for LPG . We receive LPG when the suppliers come. So, some people have received the LPG in our area but there are still some house's who haven't received the LPG till now. Even we didn't receive the LPG till now. Some people have got the LPG and some of them haven't yet including us, why is this happening. My home address is Chempakasseril, Payyanalloor PO, Noornad, Alappuzha District. OUR distributor name is RAVINDRA GAS AGENCY, ANAYADY, SOORNAD-690501. Customer name is-Mrs.SREEKALA. Distributor Code is 4544935. Gas number is 139526. We are not receiving our LPG at the correct time and we are facing problem due to this. Some people have received their LPG and rest of them have not received it yet including my house. I called the agency asking to provide us the LPG and they would say they'll provide LPG and yet we have not received it.

Today I visited J M BROS Indian oil pump at Takhatgarh, Pali, Rajasthan.
I filled 5 ltr fuel. At the time of payment they send me in office for card transaction instead doing at filling pump.
I just said them that that's your duty, they started to make fun of of me.
Most important thing is whenever I used fuel from this pump my bike gives mileage of 32 kmpl and from other IOCL pump it gives 36 to 38 kmpl.

Hi...This is regarding complaint against Quality & Quantity of Oil which we taken from Taneja Service Station, Pkt-A, IFC, Ghazipur, IOC Petrol Pump, NH-24, Delhi-110096, GST: 07AADFT5943Q1ZH...we have taken Diesel from above Petrol Pump but filled Quantity is suspecious. Kindly verify Pump's measuring instruments

Hi All,

The online booking portal is down.Tried below links

https://cx.indianoil.in/webcenter/portal/LPG/pages_bookyourcylinder

https://www.indane.co.in/onlinegasbooking.php

Please fix asap

Thanks & Regards,
Sachin Rajan...

This is with regard to my earlier complaint (SR no.[protected].

I would like to state that no one contacted me in this regard and I request necessary action in this regard. Anyhow I am enclosing the details for ur reference and necessary action.

I filled diesel for my vehicle on 29th august around 4.00 pm for Rs 2000 at your outlet PL S M Agencies in the highway of trichy and manaparai through my indian bank credit card. since it was saturday evening the same was reflected on the credit card statement on Monday September 1st. but I was surprised to know from the statement that they have deducted 2023.60. when contacted the concerned agency they said they have received only 2000, I need to get clarification from your organisation with SR no.[protected]
Reply from our Customer Feedback Officer is :-
Contacted the customer . The same will be followed and the dealer will reimburse the customer after getting clarification from the Bank. The customer informed and satisfied.

I am a customer of Swami Gas service with customer number Cx7511180 .
Every time I told from the Gas agency Hocker to come with digital balance but still he refused to do the same. And every time the cylinder is low in weight.
The gas agency owner did not pick up the phone.
This time I asked him for digital balance again he refused and taken back the gas cylinder.
So I request you to kindly do the needful.

Petrol Cheating
Today(10.23.19) morning around 10.30 i went to (Indian Oil Fuel Station sai vasudha( katedhan Hyderabad Telangana, ) petrol bunk to re fuel by bike for Rs100.

In this Petrol bunk, petrol station attendant after fixing the price in the petrol machine and not locking the petrol gun trigger, by slightly holding the trigger the amount runs and filling petrol.

Complaint: As they holding the Petrol flow by the petrol gun trigger, they are filling less Petrol.

By slightly pressing trigger, petrol flows low down and amount runs in the machine.

Regarding
Shivaji kadale
[protected]

On 30th September 2020 in between 5.45 - 6.30 p.m, I have filled petrol for Rs.600 (six hundred only ) at the IOC -Meenakshi Fuels at Elanthoor, Pathanamthitta district, Kerala State . I have seen the meter was working while filling the petrol but later realized my car meter gauge was not showing it, still remains the same meter gauge before arrived the station. .But Today on 1st October I checked with the workshop and confirmed that the meter gauge of my car is perfectly alright.
After that by 12.15 noon, I have contacted to the available number in their website [protected] and got an answer like this "our gas station all filling meters are very genuine and perfect, though he will check and let me know if there is any problem or not'. But so far no reply.
I am sure the petrol was not filled to my car tank, at the same time it may not intentionally . It might be a technical problem.
Please rectify my complaint as early as possible. My phone [protected]

The Chairman
IOC

Sub : Short receiving of Petrol in Honda City Car

Honda City I Vtec has a 42 liter tank - 34.1 liters main + 7.9 liters reserve.
Moreover we can say
The reserve petrol capacity in Honda City is 8 Liters. Once the Range reaches 0 Kms, there's still 8 Liters of Petrol and the car will go at-least 80 Kms (Assuming the mileage is 10 Kms/Liter).

Incident took a place when the Petrol Boy of Petrol Pump fill 8.62 litre of petrol in my car and it was still showing symbol of reserve. When asked him to justify me he told me that Pump Manager is not available at the petrol pump and again asked me to move the vehicle after start it again. but even after did it result was same.
Next day when i called the Manager he misbehave with me and shown irresponsibility on the same. So i request to concerned authorities to take a strict action keep me update on the result otherwise our team will go legal on the same.
Thanks & Regards
Naresh
GSM : [protected]/[protected]

Not getting the full amount of petrolo from this petrol pump my phone number [protected]

Dear Sir
today I fueled my car first time at Tyagi service station, Madan Mohan Malviya Marg, Sector 16, Vasundhara, Ghaziabad, Uttar Pradesh 201012

My car Volvo XC60 tank size is 55 liter.
when I reach there around 8-10 liter diesel was already in tank.
they filled it up to auto cut 62 liter. after auto-cut it can be filled 5 liter more.
mean total oil quantity in tank should be around 8+62+5 = 745 liter
while the tank size is 55 liter if its underrate by 5 liter then suppose max fuel in tank can be 60 liter.
Mean they cheat me by 15 liter.
I just told them that they are cheating, they denied it so I am writing her to make your attention on it.
You can go there and see that on bharat fuel station huge crowd but Indian oil station is almost empty due to fraud service. Thanks and regards
Harendra Saini

Sir/ madam,
Today morning 7:15 a. M., i went to the said petrol pump named gopala petro situated at passi chowk, pakhowal road ludhiana-141001 for refilling petrol in my activa. Upon asking for quality of petrol pump staff misbehaved with me and used abusive words without any reason. Then i asked for manager then staff said that no one is incharge, i am the only incharge and refused to refill petrol and did not give contact no. Of manager or owner. I have searched for the whole petrol pump for inchage contact no. But could not find anywhere neither could i find any complaint register or box. The staff rudely denied to refill petrol then and refused to give any name of contact no. For complaint.

The matter is of misbehaviour/ misconduct and not providing an essential service in need. Hence, i am complaining over here for proper justice.

Date and time of incident:[protected], 7:15 am
My contact no/ name.- [protected]/ vedpal singh
Desirable resolution of complaint - written apology from staff and petrol pump incharge for misbehaviour/ abusive words and not providing essential service when needed.

I have an indane (Company) lpg connection bearing consumer no.4277 with shanti indane gas agency [code:180127, ph:[protected]], address: wz-427, sadh nagar, palam colony, new delhi.
One person claiming to be serviceman from the gas agency visited my house with a letter from the agency, stating that he wants to inspect the gas connection. I refused to allow him to enter my house as i had no prior information regarding his visit or arrival.
Today i. E on september 29, 2020 at 1139 hrs, i received a call from mobile no.[protected], the lady on the other end threatened me that my gas connection will be suspended as i did not allow inspection/security audit of my lpg connection in time.
Regarding this, i have a few doubts, please clarify your response on the same through email.
1. During covid pandemic, is it necessary to inspect lpg household connection without prior intimation to the customer?
2. Is the company aware that, a lot o[censored]ntoward incidents are happening now-a-days using such tactics? How should we check the authenticity of inspecting staff?
3. What are the nominal charges levied on the lpg gas consumer for such inspection?
4. Is any information via sms or any other digital means provided from your side i. E indane co. To the gas agency and consumer that such inspection is to be done on such scheduled time?
Looking forward to your quick and early response.

On 19 sep 2020 at about 2030hrs, i went for refuelling my car at ioc petrol pump named bimco motors, pathankot. I asked the staff to top up the tank. Before refuelling my car, he has refuelled a motorbike with rs 100/- and thereafter without putting the meter to zero, he started refuelling my car. When i objected he said that he has put the meter to zero, i told him to stop filling but he didnot. Then i have to use my hand to stop the refuelling. The staff their did not agree to my protest that he has not put the reading to zero and by the time i could tell him to stop he has put the fuel in my car and meter was howing 373/-. When i told him to show me the summary he showed me his computer screen with alot of protest. Photo of the screen is attached but it might not be readable very clearly.in the computer screen, it clearly shows taht at time 20:27:55 to 20:29:02, there is only one transaction detail of rupees 373/- therfore he has effectively put petrol of rs 273/-only without putting the meter reading to zero. The staff at the petrol pump has a dubious record and such things were experienced inthe past too with me and my wife, however we dont have any substantial proof of those incidents.
Kindly investigate the matter, and let me know the action taken, because as a citizen of this nation i deserve to know the action taken against such pilfering.
I am attaching the manual receipt of the petrolpump because i was denied a printed copy of the bill which shows date and time.
I have also written the complaint on the feedback book kept at the petrol pump, and onformed at mobile number[protected], which is of ioc officer in charge of pathankot area.
More that ten days have passed i have not received any feedback on my complaint

Dear team indian oil,

Today i am felling petrol 5ltr galan indian oil petrol pump noida sec 105, bill no sep-62826-orgnl time 12:45:53, fp. Id 4, nozel no 4, fuel - xtpremium, preset -5l, rate 84.08 sale -420.4, volume 5ltr
We have received short petrol in 5ltr galan with video,

On 25 sep 2020 i did h payment of rs594, through upi. Amount debited from my account but payment was unsuccessful and amount not reveresed in my account