Indian Oil Corporation [IOC] Complaints & Reviews

Today one person with a bill book of Indane came to my residence to check the Indane gas connection on payment of Rs.236.00 for conducting the inspection.

As the people are already crumbled with the Covid 19 and without any earnings how is it possible to pay the amount in these days of pandemic.

If at all it is mandatory the Indane agency should pay for the safety of the customers. It is therefore requested that...

Today morning i. E. On 10.09.2020 (Thursday) at around 09:30 a. M. I went to iocl petrol filling station (Sagar automobiles) near gulmohar commercial complex at sector-2, noida for filling my car tank. I ordered the guy (His name is yeshpal) present there to fill the petrol of amount of rs.1500. I did not step down from my car but i confirmed from the display of petrol dispensing machine about the correctness of details he entered into it while being seated in my car. After he was done, i checked the fuel meter of my car and i was shocked to notice just a little bit increment in the fuel meter even after filling the petrol worth rs. 1500. Earlier whenever i used to fill the petrol worth rs. 1500 my car fuel meter immediately shooted up and it used to cross the halfway (Mid level) marking of the meter. I am sure my car fuel meter is o. K. And that guy has definitely cheated me. I even tried to make him understand the matter but he started misbehaving with me.

In petrol bunk there is no enough power petrol and there is no enough pump boys and pump boys is not at pumps always roaming

महोदय, प्रार्थी अपनी कार से आज बलदेव से अलीगढ़ गया, लेकिन बलदेब से अलीगढ़ तक किसी भी पेट्रोल पंप पर फ्री एयर नही मिली। और जिसके पास सुविधा थी उसने देने से मना कर दिया।
निवेदन है कि सभी पैट्रॉल पम्पो की जांच कराई जाए जिससे किसी भी कार चालक को परेशानी न हो।

Dear sir/madam,
Please see attached picture of manual bill for your reference
Date - 8-sept-2020
Location - hind filling satation, sadulshahar, distt - sri ganganagar, rajasthan-335062

It has been observed and faced at hind filling station, that duty boys at filling station are not accepting payment through any of online mode including debit/credit card, phonepay and paytm etc.

I requested them to disclose the reason of not allow customers to use card or any other means for payment but they simply told me that owner of pump has instructed them to get cash payment only.

I would like to bring in your kind attention that many customers were returned without getting fuel due to non-availability of cash in their pocket or they were interested to use card payment. But station staff were not keen to give satisfactory response.

As a shore holder of ioc, i was very disappointed and expressing my view on this matter.

If all ioc station owner will start behaving like this no wonder we will not have expected number of customers just because of payment method.

I request you to take necessary actions and short out this issue by sending a circular to all stations to use digital payment.

Best regards,

Inderjeet singh
Mob[protected]

My registered mobile number is [protected]. I made a complaint in emergency no.1906 on 8.9.2020 at 19.30 hrs. Complaint no.1171021.Till now (9.9.2020, 8.30am)no one visited our home. Everytime during delivery they are keen in asking for 30₹ tips. But during emergency they are coming
.The IOC agency is Varalakshmi agencies, Shenoy nagar, Chennai

Kanpur road jhansi bharat trenders petoralpump ka toilet band tha khule ka aagre keya to batamji se pes aae or complent book maghi to hatpae par utar aae. Or bahut requst karne ke baad bhi toilet nahi khola. Jiska vedeo mere paas hai kirya karke coustmer ke saat misbehav karne ka anjaam dekhae nahi to vedeo viral ho sakta hai. Dhanayad jai shri ram

On 7 september 2020 at 3.30 pm my son had gone to get petrol and puncture done in his scooter jupitor at indian oil petrol pump chandigarh ambala highway zirakpur near flyover, he got petrol filled and later got puncture done, after going some distance air from repaired puncture started getting leaked.

Then he again went to petrol pump told that puncture is not properly done, mechanic checked the puncture and agreed that same has been leaked and he repaired that then he asked for money again even after improper puncture he did earlier.

My son said that i have paid you already for the puncture which wasn't properly by you, mechanic started abusing and called other men also to threaten him, my son started crying in fear as he snatched the key of scooter and forcibly demanded money that i will not let you go if you don't pay, moreover he screwed sharp nail in tyre and said now you go. He was trembled with fear as many men surrounded him and started demanding money then he called me that mumma please help as they have snatched my key and put a sharp nail in tyre again.

When i reached to help him all staff of indian oil petrol pump gathered and started threatening us and backed out that we haven't done anything like that and misbehaved and abused me too.

When i spoke to manager of petrol pump he also threatened me and misbehaved and said i will call police and say that you creating a drama here, when i said call the police but he didn't call, i tried several times police number but couldn't get connected.

I could see why women is unsafe everywhere in india even at place like petrol pump where lot of people come, staff of petrol pump abused and tried to beat us if normal public was not there. I am writing this to bring into your kind notice that if such goons are working at petrol pump how one can feel safe, i would have gone to police station to lodge complain but i know nothing would have happened.

That's why i am writing this mail to you so that you check out cameras installed there and see the entire incident.

All staff gathered to proove wrong into right and even abused and threatened us as me and my son was alone. Manager showed even worst behavior and backed his cruel staff.

When i felt unsafe i had to escape from the place and came back to home with fear of beaten up as lot of men were there.

Kindly look into the matter on very serious note if it can happen with me a working women it can happen with anyone and may be happening from unknown tenure.

I am looking for justice and action on this from the authorities. I have attached some photos of the incident and i can recognize each and every men who surrounded us like goons.

Please take a stern action on them so that it doesn't happen in future.

Regards
Ruby chauhan
M-[protected]

I have filled my car spresso (Tank capacity :27 ltr } with petrol at hubli fuel station of indian oil corporation (Sree balaji petroleums) on[protected] morning at 6:45 am. But they give me a bill of 31.93 ltrs. When argued with the person at petrol he confused me. I have done payment by swiping even collected the bill. I have confirmed at maruthi showroom regarding fuel tank capacity. The petrol bunk person has cheated me almost rs 500/- petrol..

I am an indane gas consumer. My consumer id is - [protected]. I have got my new connection on 25/6/2019 from m/s capital gas agency, ganeshguri, guwahati - assam. But iocl has transferred by mistake to m/s hangsa gas agency, hengrabari, guwahati, for which i was not aware neither was the gas agency. Moreover i have submitted all my documents to capital gas agency which included my bank statement and pass book photocopy and have all filled by in the form all details of my bank account where i wanted to receive my subsidy. But i have not received any subsidy till date. On asking them, they say that the agency has made errors in updating it in the system. I request iocl to please look into the matter.

Dear sir,

Above subjected dealer code is only selling extra premium petrol in their outlet and they are saying not getting normal petrol in their outlet, in this corona time all are struggiling with financial crisis and also with daily price hike, at that same time this dealer is looting from the customers, i faced this issue more than 3 times from this same outlet, they are blaming on indian oil corporation and making a bad name on your brand. Please look in to this matter and do the needful.

Respected sir/madam my lpg gas connection was suspended, due to mistaken in name, i could not submit aadhar in my connection due to change in name, i went to distributer office many time to know the process of correct the name, when i asked them, they did not give any proper answer yet i submit the kyc form with supporting document. Its been many days now. I can not refill till my account get active. Please help me, its kind of a mental torture to me, change in name i am submitting aadhar card as supporting document
Consumer no is s -11707,
Consumer name: savita pandey,
Actual name - bharti tiwari,
Distributor: shankar gas service, bhagalpur, bihar - 812002

I have witnessed that an customer asked to fill one litre of petrol in one litre bottle. But the bunk employee filled only 75percent of one litre bottle but the reading meter shows 1 litre in the machine. Machine shows 1 litre but not filled 1 litre in bottle. When the customer asked the employee, he managing with multiple reasons. Then the bunk employee told other employees not to fill customers with bottle/can.please take necessary steps since people in bike/car are getting cheated by checking the meter but filling less quantity of petrol.

Sir i today i went to your outlet to get fule for my bike. Mseb supply was cut off. I requested operator to give me fule. He gave me excuse that light is gone. I have to wait till the light comes. I requested him to start generator. He refuses to start saying he just switched it off so he cannot star it again. I was waiting their for 15 min. By the time 3, 4 more bikes were came to fill fule. But the operator told all o[censored]s to wait till the light comes. I told operator i'll call indian oil to complain about it and started searching no. For it. He went to the generator and started it. Dt. 06/09/2020 time was 6.25 pm when he restarted pump and started giving fule.
You can check your system that pump was restarted.

Respected sir i am mantosh karmakar from binapani road p. O. Tufanganj p. S. Tugfanganj dist. Coochbehar state westbengal. Mr. Suchitra kumar das besides my residential land is constructing a petrol pump in his presidential land. That area is congested and many people lives besides the pump and connecting road to high way is very narrow. He does not follow proper guidelines to construct a petrol pump so, i kindly request you to take action against illegal petrol pump

Reference petrol pump - indane oil_krishi kendra_ noorpur, district - bijnor, uttar pradesh-246734

Hi team,
My name is lalit chauhan#contact-[protected]. Please note that i purchased petrol from above petrol pump on 14 aug 2020 for my bike of rs.450/- and made payment through my credit card.
I was getting my credit card from my wallet and petrol pump's staff started to give petrol without doing "0" meter. At the same time i also asked that he didn't start meter from "0", it was rs.150/-.
I double confirmed about this when my bike can't run as usual in rs.450/- petrol purchase.
I called many time to indane oil costumer care[protected] from my contact [protected]. Only two time i am able to connect with customer care representative but both time they dropped my call without registered my complain.
Now i am using this platform that above petrol pump has cheated me with rs.150/-.
Please help me and take strict action against petrol pump administration.

Thanks :-
Lalit chauhan

Sir, i stay in noida. There is a pump dr & sons, where's staff does this insolently.
There is a problem in getting the daily oil put.
I am tired of hearing this saying for a long time, today i want to answer this. Do you recruit staff for such service?
Answer me, listen to customer abuse of indian oil corporation, how many staff recruit at a pump where 8 nozzles run.
There is only 2 staff on the entire pump, on paper, no matter how many staff salary, the pump owner takes.
I look forward to your reply soon
My contact no is [protected] (Krishan kumar jha)

Dear Sir,
We are purchasing oil from RAJ FILLING STATION SONIPAT. We found mixing in oil and also they are supplying less quantity. In 1000 ltr 40 ltr of diesel is less.

I book lpg at 1 sep 2020 with ref no[protected] but i have not received cylinder yet but i get invoice

Order for Cons No CX14367327 is registered with Ref No.[protected].Refill delivery ETA:1 days. Pay online at http://payit.cc/IIX6fY3sS4lq07R2yh6Gm5z93B65 .Be
Your cyl is delivered with invoice no.[protected].Download eInvoice & give feedback https://cx.indianoil.in/webcenter/portal/LPG/pages_rf?cId=[protected]

My contact no [protected] and email ID [protected]@gmail.com...