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Updated: Nov 5, 2025
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Indian Oil Corporation [IOC] reviews & complaints page 91

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K
Kothari Krunal
from Chennai, Tamil Nadu
Apr 23, 2020
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I have booked cylinder on 7.4.2020 n made online payment of ₹761.50 and ioc received the payment but deepa gas agencies didn't receive the amount and i have to pay cash for ₹ 761.50 at the time of delivery of gas cylinder. Hence i request you to please refund my amount of ₹761.50 which i have made online payment. Please do the needful at the earliest.

Cons no : 07456
Upi transaction id :[protected]

Please refund my amount as I have not received the above amount yet. For your reference I am attaching the gas cylinder amount which I paid by cash.
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    S
    Shefali Das
    from Mangaldai, Assam
    Apr 23, 2020
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    Address: Banamali Road, Ward no-14,Karimganj, Assam

    Respected sir, i sri initai das, vide consumer no-cx13024721 of banamali road, ward no-14, dist - karimganj, assam to inform you that last gas refill was delivered by m/s das gas concern, m. M. Road, karimganj[protected] on[protected] under vide cash memo no-[protected] where there they provided a sms no-[protected] to forward a message for getting next refill on this aforesaid mobile phone instead of booking next at ioc. Accordingly i contacted this mobile phone but found no response. So, please resolve this matter at your earliest & thus oblige.
    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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      S
      Shubhankit varshney
      Apr 23, 2020
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      Address: MMIG A86 shastripuram sikandra agra

      We want to complaint about provide less weight gas cylander by dubey gas agency.this is not 1st time. Every cylander they gave atleast 1 kg less cylander.
      Pls take a action against this
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        N
        No hope
        Apr 21, 2020
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        Address: 10/1, Sahid Nani Saha Sarani, Nimta, Kolkata - 700049

        Consumer no.: cx9719822
        Distributor's name: nrishringha indane - nimta kolkata - 700049
        Consumer name : pachu das - ghola purbanchal block - d kolkata - 700111

        We booked gas refill on the 8th of april 2020, for which we also received a reference no.[protected] via text message on the 9th of april 2020. On the 10th of april we received another message with a lpg bill no.[protected]. We were waiting for the delivery, but that didn't happen and on the 14th of april we received another text message which read as : your cyl is delivered with invoice no.[protected].

        We called the delivery person and the distributor's office numerous times, but didn't got any response from any of them.

        In this time of lockdown, we'll be in great trouble if the delivery is not done.

        Hence we want the delivery to be done asap.
        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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          H
          Himangshu Paul
          Apr 21, 2020
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          Address: Roshni Gas Agency

          I have online apply last 3 months ago but i did not my home deliver, but now i have re- apply online and most urgent, my consumer no:25462, Malugram, Deviprashad Road, Silchar-2, Please kindly look into this matter
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            M
            MANOJkr123
            Apr 20, 2020
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            Address: RAGHAV GAS SERVICE. SHOP NO 17 DDA MIG MARKET. UNDER TELEPHONE EXCHAGELONI ROAD SHAHDARA DELHI 93. CODE 9107265

            Dear sir
            My self sumitra devi. And i got a problem since last 18 days. I can not book my indane gas cylender. When i book the indane gas cylender after some time i have got a message from indane. Your booking could not b created due to refill booking allowed after 15 days. But the last delivery date was 6 april 2020 on monday. After that now i can not book my indane gas cylender.

            Now i am in a big problem. So please
            I request to you. Please solve my problem.

            Sumitra devi
            Consumer no. Cx20881866
            Mobile number [protected]
            Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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              M
              MANISHA BAITHWAR
              Apr 20, 2020
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              lpg amount not credit in bank account.

              A message got from VM-IOCMKT i.e. (Amount of Rs833.0 is credited to your Aadhaar linked bank a/c for Indane LPG refill under Pradhan Mantri Garib Kalyan Yojana. Book LPG refill and pay now.)
              But amount is not credited in bank account.

              SMS Receive [protected]
              Please help...
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              V
              Vinway Lifecare
              Apr 20, 2020
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              Dear Team,

              I have booked cylender two times but subsidy has not been credited in my bank acount.

              Please do needful as soon as possible.
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                T
                Tanmay Kale
                from Sirur, Maharashtra
                Apr 20, 2020
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                Address: Phulewadi ringroad, kolhapur, maharashtra, 416012

                As per government regulations and a declaration by collector of kolhapur, it is allowed to supply fuel to the vehicles. But "JYOTURLING FUEL STATION, PHULEWADI RINGROAD, KOLHAPUR, MH, 416012", is giving fuel to bikes, I even trued to explain it, but the owner and staff is too aggressive.
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                  R
                  Rathod Bhavendrasinh M.
                  Apr 18, 2020
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                  Address: Angareshwar, Bharuch, gujarat,

                  Jay hind,
                  Dear sir, my name is rathod bhavendrasinh mahendrasinh, my c. No: cx12088493.in village: angareshwar.

                  Sir, i am call today our service agency in utsav gas agency, but they are me not response me and he is call any other bad language say me.
                  Pls. Sir they gas agency owner has very bad language say me, so some action again his person other wise, iam go for cosumer form, my mobile no:[protected]. I am call recording in my mobile every speech.
                  +1 photos
                  Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                  Apr 18, 2020
                  Updated by Rathod Bhavendrasinh M.                   pls. help me sir
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                    A
                    Anshahri
                    Apr 17, 2020
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                    Address: BUDHESWARI RAMPUR WARD NO 06

                    I lost My Indian gas passbook give me new passbook and my Aadhar no..[protected] .
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                      S
                      swetk
                      from Ahmedabad, Gujarat
                      Apr 17, 2020
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                      Hi,
                      I am from bangalore indane customer (Ganapa indane distributors - [protected] bangalore 560034)

                      I have paid 744 rs online using link provided by indian oil corporation,
                      But agency did not receive money and ask to pay again. I made second transaction directly to distributor account. Now the problem is which i paid earlier did not get refund back i called indian oil customer care but no response.
                      Please refund my money. These are my details

                      Upi transaction id :[protected]
                      To : indianoil corporation ltd ([protected]@hdfcbank)
                      From : swet15. [protected]@okicici
                      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                        S
                        Subramanyam m
                        Apr 16, 2020
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                        payment made online but gas supplier collected bill

                        Address: G25 flat 404 sandeep vihar AWHO Hoskote whitefield road near seegehally bangalore 560067

                        Order for Cons No [protected] is registered with Ref No.[protected].Refill delivery ETA:2 days. Pay online at http://payit.cc/I[protected] .Be Home, Stay safe

                        Invoice no[protected]
                        generated for Indane LPG refill. Cylinder is u Dear Subramanyam ., a payment of Rs 744 has been initiated against your order[protected]. men on receipt of refill.
                        On[protected] paid by debit card but the supplier collected from...
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                        K
                        Kothari Krunal
                        from Chennai, Tamil Nadu
                        Apr 16, 2020
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                        I have booked cylinder on 7.4.2020 n made online payment of ₹761.50 and ioc received the payment but deepa gas agencies didn't receive the amount and i have to pay cash for ₹ 761.50 at the time of delivery of gas cylinder. Hence i request you to please refund my amount of ₹761.50 which i have made online payment. Please do the needful at the earliest.

                        Cons no : 07456
                        Upi transaction id :[protected]
                        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                          W
                          wayedul
                          Apr 15, 2020
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                          Address: Radhakrishna gas agency, Pune, Jagtap chowk

                          Booked a lpg domestic cylinder on 30 Mar 20 but not received yet . On enquiry showed it was delivered to others. This is the second incident. Pls clarify.
                          +1 photos
                          Apr 15, 2020
                          Updated by wayedul                           Pls update
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                            S
                            shewaleud
                            Apr 15, 2020
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                            Address: bhatt gali tilak chowk washim

                            I am consumer in milind gas agency, risod road, lakhala dist. Washim, maharashtra and my consumer no. Is cx24701064. I had booked to refill a cylinder on 10th april 2020 and got ref. No.[protected]. Also recived sms to pay online with link. I make payment of rs 762 /- online through bhim app on 10/4/2020. With transaction id no[protected]
                            They generate invoice on 12th april 2020. But there was no entry of my online payment on invoce. Invoice show online payment is 0.00 rs. So i paid 762 /-rs in cash to cylender delivery person. Please check about my online transansaction.

                            Yours truly
                            Uday datatray shewale
                            Bhatt gali tilak chowk washim 444505
                            Mobile no: [protected]
                            E-mail id - [protected]@gmail.com
                            +1 photos
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                              R
                              Ravi16011972
                              Apr 15, 2020
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                              Sir
                              My name-m. Ravikumaran
                              Cons no/id - cx14427288/[protected]
                              Booking no[protected]
                              Booking date[protected]
                              Price rs-761.50
                              I have done online payment of rs 761.50. My amount got with drawn from my bank account but in tax invoice no[protected] date[protected] it shows online paid rs -0.00.
                              Agency-sekar gas agency
                              Thiruvottiyur
                              Chennai-600 019

                              Kindly solve the issue and revert back the money to my bank account.

                              Regards
                              M. Ravikumaran
                              Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                                G
                                Gandham Prathibha
                                Apr 14, 2020
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                                Your cyl is delivered with invoice no.[protected].Download eInvoice & give feedback

                                Received above message but did not receive gas.

                                Please look into this on priority as its been 10 days already since booking.
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                                  S
                                  santuchakraborty
                                  Apr 14, 2020
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                                  Address: Bally makaltala durgapur

                                  18 March I've booked my cylinder and paid rs 841\-through dabit card. Then I cancelled my booking 27 March fear of corona virus(if any corona effected patient deliver cylinder). But till today I've not received any refund amount in my account. But Indane app showing that the amount has been credited. Please do the needful .
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                                    P
                                    Pawan Kanade
                                    Apr 14, 2020
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                                    Address: Khandwa m.p

                                    Sir, 09 april 2019 I was booking online gas after 10 april anupam gas agency khandwa m.p delivery boy give me gas cylinder delivery at my home but he take me cash payment of the sum of rupesh 810 / why should he take money when I already get payment to IOC please sir take necessary action.
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