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Updated: Mar 2, 2026
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Indian Oil Corporation [IOC] reviews & complaints page 92

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S
swetk
from Ahmedabad, Gujarat
Apr 17, 2020
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Hi,
I am from bangalore indane customer (Ganapa indane distributors - [protected] bangalore 560034)

I have paid 744 rs online using link provided by indian oil corporation,
But agency did not receive money and ask to pay again. I made second transaction directly to distributor account. Now the problem is which i paid earlier did not get refund back i called indian oil customer care but no response.
Please refund my money. These are my details

Upi transaction id :[protected]
To : indianoil corporation ltd ([protected]@hdfcbank)
From : swet15. [protected]@okicici
Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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    S
    Subramanyam m
    Apr 16, 2020
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    payment made online but gas supplier collected bill

    Address: G25 flat 404 sandeep vihar AWHO Hoskote whitefield road near seegehally bangalore 560067

    Order for Cons No [protected] is registered with Ref No.[protected].Refill delivery ETA:2 days. Pay online at http://payit.cc/I[protected] .Be Home, Stay safe

    Invoice no[protected]
    generated for Indane LPG refill. Cylinder is u Dear Subramanyam ., a payment of Rs 744 has been initiated against your order[protected]. men on receipt of refill.
    On[protected] paid by debit card but the supplier collected from...
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    Kothari Krunal
    from Chennai, Tamil Nadu
    Apr 16, 2020
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    I have booked cylinder on 7.4.2020 n made online payment of ₹761.50 and ioc received the payment but deepa gas agencies didn't receive the amount and i have to pay cash for ₹ 761.50 at the time of delivery of gas cylinder. Hence i request you to please refund my amount of ₹761.50 which i have made online payment. Please do the needful at the earliest.

    Cons no : 07456
    Upi transaction id :[protected]
    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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      W
      wayedul
      Apr 15, 2020
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      Address: Radhakrishna gas agency, Pune, Jagtap chowk

      Booked a lpg domestic cylinder on 30 Mar 20 but not received yet . On enquiry showed it was delivered to others. This is the second incident. Pls clarify.
      Apr 15, 2020
      Updated by wayedul       Pls update
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        S
        shewaleud
        Apr 15, 2020
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        Address: bhatt gali tilak chowk washim

        I am consumer in milind gas agency, risod road, lakhala dist. Washim, maharashtra and my consumer no. Is cx24701064. I had booked to refill a cylinder on 10th april 2020 and got ref. No.[protected]. Also recived sms to pay online with link. I make payment of rs 762 /- online through bhim app on 10/4/2020. With transaction id no[protected]
        They generate invoice on 12th april 2020. But there was no entry of my online payment on invoce. Invoice show online payment is 0.00 rs. So i paid 762 /-rs in cash to cylender delivery person. Please check about my online transansaction.

        Yours truly
        Uday datatray shewale
        Bhatt gali tilak chowk washim 444505
        Mobile no: [protected]
        E-mail id - [protected]@gmail.com
        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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          R
          Ravi16011972
          Apr 15, 2020
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          Sir
          My name-m. Ravikumaran
          Cons no/id - cx14427288/[protected]
          Booking no[protected]
          Booking date[protected]
          Price rs-761.50
          I have done online payment of rs 761.50. My amount got with drawn from my bank account but in tax invoice no[protected] date[protected] it shows online paid rs -0.00.
          Agency-sekar gas agency
          Thiruvottiyur
          Chennai-600 019

          Kindly solve the issue and revert back the money to my bank account.

          Regards
          M. Ravikumaran
          Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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            G
            Gandham Prathibha
            Apr 14, 2020
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            Your cyl is delivered with invoice no.[protected].Download eInvoice & give feedback

            Received above message but did not receive gas.

            Please look into this on priority as its been 10 days already since booking.
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              S
              santuchakraborty
              Apr 14, 2020
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              Address: Bally makaltala durgapur

              18 March I've booked my cylinder and paid rs 841\-through dabit card. Then I cancelled my booking 27 March fear of corona virus(if any corona effected patient deliver cylinder). But till today I've not received any refund amount in my account. But Indane app showing that the amount has been credited. Please do the needful .
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                Pawan Kanade
                Apr 14, 2020
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                Address: Khandwa m.p

                Sir, 09 april 2019 I was booking online gas after 10 april anupam gas agency khandwa m.p delivery boy give me gas cylinder delivery at my home but he take me cash payment of the sum of rupesh 810 / why should he take money when I already get payment to IOC please sir take necessary action.
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                  R
                  Rajanala Bharath
                  Apr 14, 2020
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                  [protected] did not accepted debit card demonded for money while i try to use petrol bunk to fill petrol to my vehicle hon'ble pm requesting public to go for digital the company like ioc not cooperatng even priminster address of ioc petrol bunk opp to municipal corporation office side of kalyan jelwery ioc petrol bunk tirupati chittoor dist i dont think this will help for public eventhough let it happen
                  Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                    C
                    chakresh soni
                    Apr 13, 2020
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                    Address: Jabalpur

                    My consumer number is ME004695
                    And my dealer landline is [protected]
                    My gas cylinder is leaking and i m not able to contact with my dealer the phone is not answered.
                    So please help me out of it.
                    Thanks
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                      D
                      Dr. Paragmoni Kalita
                      Apr 13, 2020
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                      online payment debited from account, but not confirmed

                      Address: Tezpur, Assam-784028

                      I booked an lpg cylinder online on 10.04.2020.
                      My 17 digit consumer number is
                      [protected]
                      Dealer: tezpur gas agency
                      District: sonitpur
                      Assam - 784001.

                      My booking reference no. Is 902750.

                      I paid rs. 816.67 online using netbanking through the online portal of indane on 10.04.2020. Sbi transaction reference no. Is ref#igailkztr5.

                      The amount got debited from...
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                      K
                      Kamalasubramaniyan
                      Apr 13, 2020
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                      Complaint : gas cylinder not bought but message was received as your gas delivered,
                      Customer no:11256
                      *agency name:parvathy indane gas nagapattinam*
                      Dear sir/medam,
                      I'm kamala from radhamangalam and am already booking of gas cylinder on april 4 th and april 7 th coming message on your gas cylinder was delivered but not buy in gas cylinder still now. Every month this issue continue, then your import labour charges 100 /- extra and can't give to bill! Why? That's mistake your (Company) or working labour's, i don't know, but this issue solve to me as early as possible...
                      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                        K
                        kopal jauhari
                        Apr 12, 2020
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                        Sir,
                        I am located at bangalore, karnataka and from past 2 months i am getting regular messages on the indane gas cylinder delivery whereas i do not have any gas connection on my name. I noticed them today. Please find the invoice numbers :[protected][protected][protected][protected]
                        Kindly assist.

                        Regardskopal
                        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                          S
                          Selim Yusuf Rahaman
                          from Arambagh, West Bengal
                          Apr 12, 2020
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                          I have booked a cylinder through Paytm [Payment also done] on 12th April, 2020. But I have got sms & email for payment due from IOC. Showing status of Cylinder payment is Unpaid or Due. Please resolve this Issue as soon as possible. I attached transaction receipt .

                          Consumer No - [protected]
                          Contact No- [protected]
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                            B
                            bhaskar kant
                            Apr 12, 2020
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                            Cylinder booked online booking no.[protected] payment made using gpay but distributor not received the money account distributor no.[protected]
                            Apr 12, 2020
                            Updated by bhaskar kant                             Receipt

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                              R
                              Ranjitha Raj
                              Apr 11, 2020
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                              Resolved

                              online payment refund

                              We had booked for a refill on 22nd march 2020. And had made online payment of rs 807.5. But later received a message telling this order got canceled due to change in rate. But dint get a refund. We tried ordering again since it got cancelled but received a message refill order cannot be created as open order already exists for the consumer.

                              Later again received a message telling new order of rs 744 has been created and cylinder...
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                              Ranjitha Raj
                              Apr 11, 2020
                              Resolved
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                              Resolved

                              I had booked for a refill of indane gas on 22nd march 2020. Did online payment.. Of rs 807.5. And received a conformation receipt also. Order no.[protected]. Later received a msg telling its been cancelled due to change in rate. Later one more booking was created with new rate.. But we had to pay seperatly when the cylinder guy came.in the receipt there was no online paid. Had to pay 744+54to delivery guy. And he said to contact distributes for the refund. So that means we have to get a refund of 807.5. Kindly guide through this asap
                              Oct 24, 2022
                              Complaint marked as Resolved 
                              Refund has been given
                              Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                                P
                                Parameswaran Kandasamy
                                Apr 11, 2020
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                                Sir,

                                I try to book my cylinder sms, online or ivrs system, am getting a message that "refill order can not be created as open order already exists for the consumer". I visited my nearest indane servicing center but they can't solve my isssue.

                                For past 5 months i'm facing this issue every time i have to visit the agency for booking. Here the last 5 complaint list none of the resolved. Ticket closed after few days

                                [protected]
                                [protected]
                                1-[protected]
                                1-[protected]
                                1-[protected]

                                My consumer number is 17624
                                Supplier : sree revathy gas agencies
                                Place : chennai, medavakkam 600100
                                Please resolve my problem.

                                Thaks & regards
                                Paramesh
                                Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                                  S
                                  saitee
                                  Apr 11, 2020
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                                  Dear team,

                                  Why i am getting this massage when i am going to book cylinder?? I don't no who made this open order & why??
                                  Refill order can not be created as open order already exists for the consumer.

                                  Customer no. Cx3112884
                                  Distributer code 177307
                                  Lpg id [protected]
                                  Mobile no. [protected]
                                  Mail id [protected]@gmail.com
                                  Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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