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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Apr 19, 2026
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Indian Oil Corporation [IOC]

Indian Oil Corporation [IOC] reviews & complaints page 93

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R
Ranjitha Raj
Apr 11, 2020
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online payment refund

We had booked for a refill on 22nd march 2020. And had made online payment of rs 807.5. But later received a message telling this order got canceled due to change in rate. But dint get a refund. We tried ordering again since it got cancelled but received a message refill order cannot be created as open order already exists for the consumer.

Later again received a message telling new order of rs 744 has been created and cylinder...
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Ranjitha Raj
Apr 11, 2020
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I had booked for a refill of indane gas on 22nd march 2020. Did online payment.. Of rs 807.5. And received a conformation receipt also. Order no.[protected]. Later received a msg telling its been cancelled due to change in rate. Later one more booking was created with new rate.. But we had to pay seperatly when the cylinder guy came.in the receipt there was no online paid. Had to pay 744+54to delivery guy. And he said to contact distributes for the refund. So that means we have to get a refund of 807.5. Kindly guide through this asap
Oct 24, 2022
Complaint marked as Resolved 
Refund has been given
Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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    Parameswaran Kandasamy
    Apr 11, 2020
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    Sir,

    I try to book my cylinder sms, online or ivrs system, am getting a message that "refill order can not be created as open order already exists for the consumer". I visited my nearest indane servicing center but they can't solve my isssue.

    For past 5 months i'm facing this issue every time i have to visit the agency for booking. Here the last 5 complaint list none of the resolved. Ticket closed after few days

    [protected]
    [protected]
    1-[protected]
    1-[protected]
    1-[protected]

    My consumer number is 17624
    Supplier : sree revathy gas agencies
    Place : chennai, medavakkam 600100
    Please resolve my problem.

    Thaks & regards
    Paramesh
    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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      S
      saitee
      Apr 11, 2020
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      Dear team,

      Why i am getting this massage when i am going to book cylinder?? I don't no who made this open order & why??
      Refill order can not be created as open order already exists for the consumer.

      Customer no. Cx3112884
      Distributer code 177307
      Lpg id [protected]
      Mobile no. [protected]
      Mail id [protected]@gmail.com
      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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        S
        Shibaji Chattopadhaya
        from Hyderabad, Telangana
        Apr 10, 2020
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        Resolved

        indane gas payment - amount debited from upi account but money not credited

        Hi,
        My indane gas consumer no. Is: 93226. I made a upi payment of rs. 796.5 via google pay for indane gas cylinder booking on 10/04/2020. The amount was debited from my hdfc bank account but the payment was not reflected against my order on the indane gas portal. Please find attached all required documents against my transaction. Kindly do the needful and resolve my issue.
        Thanks,
        Shibaji chattopadhaya....
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        Ruchin Saxena
        Apr 10, 2020
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        Address: Deori road Agra (U.P.)

        Dear sir/madam

        We would like to inform you that my name is ruchin saxena and my gas connection no. Is cx13131937/[protected] its registered with gururakha gas service saheed nagar agra
        We are not getting my lpg subsidy since long time while my sbi saving account no.[protected] please look into this asap and do the needful
        My email is - ruchin. [protected]@rediffmail.com
        Phone no. Is - [protected]
        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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          S
          Sangeeta Mellempudi
          Apr 10, 2020
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          lost my cylinder

          I have only one cylinder and someone stolen my cylinder present i don’t have any cylinder for cooking i’m really facing problem with this. I registered my complaint in police station but due to lock down they said they’ll review my case later. And also i went to get new cylinder to my distributor office but they also said to come after lockdown. Everyone is saying same thing how can i be like that with out any cylinder....
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          Senthilkumar84
          Apr 9, 2020
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          I have booked a cylinder on 6th april'2020 Ref no.[protected] at the same day i will make the payment from phonepe app and got the payment successful message, but not credited our consumer invoice, and the agency also collect that amount of 761.50/- so kindly refund the same
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            V
            Vishnu prasad.v
            Apr 9, 2020
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            Address: Velachery

            I'm using indane gas cylinder. The agency name is sabha gas agency which is located in velachery. Every time when they deliver the cylinder they demand 50 extra above original bill amount. I have informed them about this many times but no action was taken. Sometimes delivery person behaving rude and when i try to raise this concern with the agency i will get no proper response from them.
            Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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              N
              n.muthurajan
              from Bengaluru, Karnataka
              Apr 9, 2020
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              Address: kottamedu kanchipuram district

              I am living in nellikuppam village kanchipuram district my consumer number is [protected] and i had booked a gas cylinder on 30th march and my invoice was generated on 4th april with invoice number[protected] till date i am yet to receive my cylinder delivery. On my repeated call to the the agency arasu agency he his very rude in replying and disconnects my call. I am suffering without a cylinder for the past 4 days. Please do the needful at the earliest.
              Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                A
                Arjunan K
                Apr 9, 2020
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                Consumer No/ID: [protected]/[protected]. The cylinder SR No 864690D contained about 5 litres of water and we could'nt use it further. Kindly take necessary action as soon as possible.
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                  R
                  Rajivragni
                  Apr 9, 2020
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                  Address: Gopalganj, Bihar

                  What is the status of my complaint, gas cylinder not delivered yet.
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                    P
                    Putul Tumung
                    Apr 9, 2020
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                    Address: Narengi,Babubasti,Guwahati-26

                    I am indane(LPG) cusyomer.consumer no-07245. I booked last 23rd march, 2020 .Today 16 fays passrd but, still i can, t rrcieved my cylinder..i call mu agency, s office but, they have no rrdponsed me st all. My agency, s nsme Keshab gas agencyGuwahati, adsam... So, plz solve my problems soon.
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                      M
                      Manishv94507181
                      Apr 9, 2020
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                      Address: MAHAMAYA INDANE GAS, CHOTA CHARAHA BARDHAI BAZAR JHINJHAK 156004

                      Sir,
                      My real name is manish verma s/o kamlesh kumar singwanar, post ratanput, jhinjhak, kanpur dehat 209306, but by mistake it is manish kumar, i tried many times in gas agency to correct, but every time they threw my application in dustbin. So respected sir i want
                      1... Crorrect my name manish verma from manish kumar,
                      Aadhar [protected]
                      Pan akcpv2552n
                      Bank acc [protected] ifsc cbin0281879 (Cbi)
                      Phone no [protected]
                      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                        M
                        Muni123
                        Apr 8, 2020
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                        Address: Hno 4-1-40, kothur jenda, hanmakonda, warangal, telangana pincode 506001

                        Sir, my consumer number is [protected] i booked on[protected]. I made online payment on[protected]. Since 7 days i didn't get lpg cylinder after wards distributor cancelled my order i didn't get my refund amount then after i booked new cylinder for that they taken cash from me. They are telling that ur amount is with company. So please kindly refund my amount to my account sir.
                        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                        Apr 08, 2020
                        Updated by Muni123                         Invoi
                        Apr 11, 2020
                        Updated by Muni123                         My issue solved sir thank you a lot for solving my problem as soon as possible thank you indian lpg
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                          Navneet Katheria
                          Apr 8, 2020
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                          Address: F187/7/3 Laxmi Park, Nangloi

                          Sir I have complaint about u, my cylinder have booking on 1st April and today 8 that April and cylinder has not delivered to me and trimurti gas service provider says why are u so haste to us . So I request to u plz contact them and delivered my cylinder on time
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                            R
                            Rajivragni
                            Apr 7, 2020
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                            Address: Gopalganj, Bihar
                            Website: [email protected]

                            Dear sir, i have a connection of indane gas, agency name sahi gas service, gopalganj, bihar, my consumer id :- 5959, i booked cylinder online 26/03/2020 order for consumer no. 5959 is registered with ref no.[protected] delivery eta : 2 days, second message received 28/03/2020 invoice no.[protected], rs.907.5 generated for indane gas, cylinder is under delivery, i asked hackers but hackers say no gas slip issue for delivery, but 07/03/2020 message received your cylinder is delivered with invoice no.[protected],
                            But cylinder not delivery yet, i facing big problem for lockdown and this distributor system, please help immediately.
                            Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                              K
                              Kritarth Badgali
                              Apr 7, 2020
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                              I have ordered cylinder, but my subsidy is not credited. Adhaar is linked. Bank account is linked. I went to dealer agnihotri gas service. They informed me that one ujjwala connection is also linked to your account. I dont know whose connection is this. We dont have any bpl card nor we come under bpl category that we can have this type of connection. Its totally fault of iocl, dealer has nothing to do with it.
                              The whole process of new connection and after sales service of iocl is such a hectic process that i have no words.
                              Once again i request iocl team to contact me to resolve this matter and remove that unknown account from my id and issue my subsidy.
                              I have taken a photo of my account details in dealer login
                              Consumer no [protected]
                              Contact no [protected] / [protected]
                              Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                                B
                                bbncr
                                from Mumbai, Maharashtra
                                Apr 7, 2020
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                                Address: Abhishek Coop housing Society, Shop -4, plot -24, sector 30, Sanpada, Navi Mumbai 400705
                                Website: www.indane

                                To the concerned authorities, indian oil. (Atharva indane gas agency gstin : 27aaspp2378qizk)

                                Due to improper services & many complaints from its other consumers, shall like to have some queries as -

                                • is the (Atharva indane) sanpada is the registered distributor of indian oil?

                                • what is its reg. Address " abhishek chs, shop 4, plot 24, sector 30, sanpada, navi mumbai or plot 38, tiger chowi, goteghar, dist - thane?

                                • is the mentioned agency is an authorized to operate it navi mumbai?

                                • noticed, as if the agency is operating in navi mumbai then why providing invoice copy with mentioned address of goteghar, dist - thane & why not navi mumbai?

                                Please fulfill & revert to the queries asap for the betterment of society & shall further discuss
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                                  N
                                  nirajaga
                                  Apr 6, 2020
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                                  Address: Deoghar

                                  My consumer no is T 7191 With M/S Maa Tara enterprises deoghar (Jharkhand) .i surprised when I got sms from ioc your cylinder delivers vide memo no [protected] but fact till date I didn’t get my cylinder after complaint twice in this horrible lock down situation. I requested you plz look after this matter and try to deliver my cylinder
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