Submit a Complaint
Claimed

Indian Oil Corporation [IOC] Complaints & Reviews

www.iocl.com
2
Updated: Apr 28, 2026
Complaints 13308
Resolved
5159
Unresolved
8149
So far, so good. Indian Oil Corporation [IOC] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Indian Oil Corporation [IOC] will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Indian Oil Corporation [IOC]

Having problems with Indian Oil Corporation [IOC]?

File a complaint and get it resolved by Indian Oil Corporation [IOC] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Gas Stations
Indian Oil Corporation [IOC]
Rank #1-20

Indian Oil Corporation [IOC] reviews & complaints page 93

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Selim Yusuf Rahaman
from Arambagh, West Bengal
Apr 12, 2020
Report
Copy

I have booked a cylinder through Paytm [Payment also done] on 12th April, 2020. But I have got sms & email for payment due from IOC. Showing status of Cylinder payment is Unpaid or Due. Please resolve this Issue as soon as possible. I attached transaction receipt .

Consumer No - [protected]
Contact No- [protected]
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    B
    bhaskar kant
    Apr 12, 2020
    Report
    Copy

    Cylinder booked online booking no.[protected] payment made using gpay but distributor not received the money account distributor no.[protected]
    Apr 12, 2020
    Updated by bhaskar kant     Receipt

    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      Ranjitha Raj
      Apr 11, 2020
      Resolved
      Report
      Copy
      Resolved

      online payment refund

      We had booked for a refill on 22nd march 2020. And had made online payment of rs 807.5. But later received a message telling this order got canceled due to change in rate. But dint get a refund. We tried ordering again since it got cancelled but received a message refill order cannot be created as open order already exists for the consumer.

      Later again received a message telling new order of rs 744 has been created and cylinder...
      Helpful
      22 other people found this review helpful
      22 found this helpful
      3 Comments
      Report
      Copy
      R
      Ranjitha Raj
      Apr 11, 2020
      Resolved
      Report
      Copy
      Resolved

      I had booked for a refill of indane gas on 22nd march 2020. Did online payment.. Of rs 807.5. And received a conformation receipt also. Order no.[protected]. Later received a msg telling its been cancelled due to change in rate. Later one more booking was created with new rate.. But we had to pay seperatly when the cylinder guy came.in the receipt there was no online paid. Had to pay 744+54to delivery guy. And he said to contact distributes for the refund. So that means we have to get a refund of 807.5. Kindly guide through this asap
      Oct 24, 2022
      Complaint marked as Resolved 
      Refund has been given
      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        Parameswaran Kandasamy
        Apr 11, 2020
        Report
        Copy

        Sir,

        I try to book my cylinder sms, online or ivrs system, am getting a message that "refill order can not be created as open order already exists for the consumer". I visited my nearest indane servicing center but they can't solve my isssue.

        For past 5 months i'm facing this issue every time i have to visit the agency for booking. Here the last 5 complaint list none of the resolved. Ticket closed after few days

        [protected]
        [protected]
        1-[protected]
        1-[protected]
        1-[protected]

        My consumer number is 17624
        Supplier : sree revathy gas agencies
        Place : chennai, medavakkam 600100
        Please resolve my problem.

        Thaks & regards
        Paramesh
        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          saitee
          Apr 11, 2020
          Report
          Copy

          Dear team,

          Why i am getting this massage when i am going to book cylinder?? I don't no who made this open order & why??
          Refill order can not be created as open order already exists for the consumer.

          Customer no. Cx3112884
          Distributer code 177307
          Lpg id [protected]
          Mobile no. [protected]
          Mail id [protected]@gmail.com
          Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Shibaji Chattopadhaya
            from Hyderabad, Telangana
            Apr 10, 2020
            Resolved
            Report
            Copy
            Resolved

            indane gas payment - amount debited from upi account but money not credited

            Hi,
            My indane gas consumer no. Is: 93226. I made a upi payment of rs. 796.5 via google pay for indane gas cylinder booking on 10/04/2020. The amount was debited from my hdfc bank account but the payment was not reflected against my order on the indane gas portal. Please find attached all required documents against my transaction. Kindly do the needful and resolve my issue.
            Thanks,
            Shibaji chattopadhaya....
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy
            R
            Ruchin Saxena
            Apr 10, 2020
            Report
            Copy

            Address: Deori road Agra (U.P.)

            Dear sir/madam

            We would like to inform you that my name is ruchin saxena and my gas connection no. Is cx13131937/[protected] its registered with gururakha gas service saheed nagar agra
            We are not getting my lpg subsidy since long time while my sbi saving account no.[protected] please look into this asap and do the needful
            My email is - ruchin. [protected]@rediffmail.com
            Phone no. Is - [protected]
            Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Sangeeta Mellempudi
              Apr 10, 2020
              Report
              Copy

              lost my cylinder

              I have only one cylinder and someone stolen my cylinder present i don’t have any cylinder for cooking i’m really facing problem with this. I registered my complaint in police station but due to lock down they said they’ll review my case later. And also i went to get new cylinder to my distributor office but they also said to come after lockdown. Everyone is saying same thing how can i be like that with out any cylinder....
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy
              S
              Senthilkumar84
              Apr 9, 2020
              Report
              Copy

              I have booked a cylinder on 6th april'2020 Ref no.[protected] at the same day i will make the payment from phonepe app and got the payment successful message, but not credited our consumer invoice, and the agency also collect that amount of 761.50/- so kindly refund the same
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                V
                Vishnu prasad.v
                Apr 9, 2020
                Report
                Copy

                Address: Velachery

                I'm using indane gas cylinder. The agency name is sabha gas agency which is located in velachery. Every time when they deliver the cylinder they demand 50 extra above original bill amount. I have informed them about this many times but no action was taken. Sometimes delivery person behaving rude and when i try to raise this concern with the agency i will get no proper response from them.
                Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  N
                  n.muthurajan
                  from Bengaluru, Karnataka
                  Apr 9, 2020
                  Report
                  Copy

                  Address: kottamedu kanchipuram district

                  I am living in nellikuppam village kanchipuram district my consumer number is [protected] and i had booked a gas cylinder on 30th march and my invoice was generated on 4th april with invoice number[protected] till date i am yet to receive my cylinder delivery. On my repeated call to the the agency arasu agency he his very rude in replying and disconnects my call. I am suffering without a cylinder for the past 4 days. Please do the needful at the earliest.
                  Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Arjunan K
                    Apr 9, 2020
                    Report
                    Copy

                    Consumer No/ID: [protected]/[protected]. The cylinder SR No 864690D contained about 5 litres of water and we could'nt use it further. Kindly take necessary action as soon as possible.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      Rajivragni
                      Apr 9, 2020
                      Report
                      Copy

                      Address: Gopalganj, Bihar

                      What is the status of my complaint, gas cylinder not delivered yet.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        Putul Tumung
                        Apr 9, 2020
                        Report
                        Copy

                        Address: Narengi,Babubasti,Guwahati-26

                        I am indane(LPG) cusyomer.consumer no-07245. I booked last 23rd march, 2020 .Today 16 fays passrd but, still i can, t rrcieved my cylinder..i call mu agency, s office but, they have no rrdponsed me st all. My agency, s nsme Keshab gas agencyGuwahati, adsam... So, plz solve my problems soon.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          Manishv94507181
                          Apr 9, 2020
                          Report
                          Copy

                          Address: MAHAMAYA INDANE GAS, CHOTA CHARAHA BARDHAI BAZAR JHINJHAK 156004

                          Sir,
                          My real name is manish verma s/o kamlesh kumar singwanar, post ratanput, jhinjhak, kanpur dehat 209306, but by mistake it is manish kumar, i tried many times in gas agency to correct, but every time they threw my application in dustbin. So respected sir i want
                          1... Crorrect my name manish verma from manish kumar,
                          Aadhar [protected]
                          Pan akcpv2552n
                          Bank acc [protected] ifsc cbin0281879 (Cbi)
                          Phone no [protected]
                          Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            Muni123
                            Apr 8, 2020
                            Report
                            Copy

                            Address: Hno 4-1-40, kothur jenda, hanmakonda, warangal, telangana pincode 506001

                            Sir, my consumer number is [protected] i booked on[protected]. I made online payment on[protected]. Since 7 days i didn't get lpg cylinder after wards distributor cancelled my order i didn't get my refund amount then after i booked new cylinder for that they taken cash from me. They are telling that ur amount is with company. So please kindly refund my amount to my account sir.
                            Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                            Apr 08, 2020
                            Updated by Muni123                             Invoi
                            Apr 11, 2020
                            Updated by Muni123                             My issue solved sir thank you a lot for solving my problem as soon as possible thank you indian lpg
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              N
                              Navneet Katheria
                              Apr 8, 2020
                              Report
                              Copy

                              Address: F187/7/3 Laxmi Park, Nangloi

                              Sir I have complaint about u, my cylinder have booking on 1st April and today 8 that April and cylinder has not delivered to me and trimurti gas service provider says why are u so haste to us . So I request to u plz contact them and delivered my cylinder on time
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                Rajivragni
                                Apr 7, 2020
                                Report
                                Copy

                                Address: Gopalganj, Bihar
                                Website: [email protected]

                                Dear sir, i have a connection of indane gas, agency name sahi gas service, gopalganj, bihar, my consumer id :- 5959, i booked cylinder online 26/03/2020 order for consumer no. 5959 is registered with ref no.[protected] delivery eta : 2 days, second message received 28/03/2020 invoice no.[protected], rs.907.5 generated for indane gas, cylinder is under delivery, i asked hackers but hackers say no gas slip issue for delivery, but 07/03/2020 message received your cylinder is delivered with invoice no.[protected],
                                But cylinder not delivery yet, i facing big problem for lockdown and this distributor system, please help immediately.
                                Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  K
                                  Kritarth Badgali
                                  Apr 7, 2020
                                  Report
                                  Copy

                                  I have ordered cylinder, but my subsidy is not credited. Adhaar is linked. Bank account is linked. I went to dealer agnihotri gas service. They informed me that one ujjwala connection is also linked to your account. I dont know whose connection is this. We dont have any bpl card nor we come under bpl category that we can have this type of connection. Its totally fault of iocl, dealer has nothing to do with it.
                                  The whole process of new connection and after sales service of iocl is such a hectic process that i have no words.
                                  Once again i request iocl team to contact me to resolve this matter and remove that unknown account from my id and issue my subsidy.
                                  I have taken a photo of my account details in dealer login
                                  Consumer no [protected]
                                  Contact no [protected] / [protected]
                                  Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit

                                    Related businesses

                                    Natraj Gas
                                    1.9
                                    (14)
                                    Gujarat Gas
                                    1
                                    (590)
                                    Hindustan Petroleum Corporation [HPCL]
                                    2.1
                                    (3750)