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Updated: Mar 2, 2026
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Indian Oil Corporation [IOC] reviews & complaints page 93

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S
Shibaji Chattopadhaya
from Hyderabad, Telangana
Apr 10, 2020
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indane gas payment - amount debited from upi account but money not credited

Hi,
My indane gas consumer no. Is: 93226. I made a upi payment of rs. 796.5 via google pay for indane gas cylinder booking on 10/04/2020. The amount was debited from my hdfc bank account but the payment was not reflected against my order on the indane gas portal. Please find attached all required documents against my transaction. Kindly do the needful and resolve my issue.
Thanks,
Shibaji chattopadhaya....
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Ruchin Saxena
Apr 10, 2020
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Address: Deori road Agra (U.P.)

Dear sir/madam

We would like to inform you that my name is ruchin saxena and my gas connection no. Is cx13131937/[protected] its registered with gururakha gas service saheed nagar agra
We are not getting my lpg subsidy since long time while my sbi saving account no.[protected] please look into this asap and do the needful
My email is - ruchin. [protected]@rediffmail.com
Phone no. Is - [protected]
Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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    S
    Sangeeta Mellempudi
    Apr 10, 2020
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    lost my cylinder

    I have only one cylinder and someone stolen my cylinder present i don’t have any cylinder for cooking i’m really facing problem with this. I registered my complaint in police station but due to lock down they said they’ll review my case later. And also i went to get new cylinder to my distributor office but they also said to come after lockdown. Everyone is saying same thing how can i be like that with out any cylinder....
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    Senthilkumar84
    Apr 9, 2020
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    I have booked a cylinder on 6th april'2020 Ref no.[protected] at the same day i will make the payment from phonepe app and got the payment successful message, but not credited our consumer invoice, and the agency also collect that amount of 761.50/- so kindly refund the same
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      V
      Vishnu prasad.v
      Apr 9, 2020
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      Address: Velachery

      I'm using indane gas cylinder. The agency name is sabha gas agency which is located in velachery. Every time when they deliver the cylinder they demand 50 extra above original bill amount. I have informed them about this many times but no action was taken. Sometimes delivery person behaving rude and when i try to raise this concern with the agency i will get no proper response from them.
      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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        N
        n.muthurajan
        from Bengaluru, Karnataka
        Apr 9, 2020
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        Address: kottamedu kanchipuram district

        I am living in nellikuppam village kanchipuram district my consumer number is [protected] and i had booked a gas cylinder on 30th march and my invoice was generated on 4th april with invoice number[protected] till date i am yet to receive my cylinder delivery. On my repeated call to the the agency arasu agency he his very rude in replying and disconnects my call. I am suffering without a cylinder for the past 4 days. Please do the needful at the earliest.
        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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          A
          Arjunan K
          Apr 9, 2020
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          Consumer No/ID: [protected]/[protected]. The cylinder SR No 864690D contained about 5 litres of water and we could'nt use it further. Kindly take necessary action as soon as possible.
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            R
            Rajivragni
            Apr 9, 2020
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            Address: Gopalganj, Bihar

            What is the status of my complaint, gas cylinder not delivered yet.
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              P
              Putul Tumung
              Apr 9, 2020
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              Address: Narengi,Babubasti,Guwahati-26

              I am indane(LPG) cusyomer.consumer no-07245. I booked last 23rd march, 2020 .Today 16 fays passrd but, still i can, t rrcieved my cylinder..i call mu agency, s office but, they have no rrdponsed me st all. My agency, s nsme Keshab gas agencyGuwahati, adsam... So, plz solve my problems soon.
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                M
                Manishv94507181
                Apr 9, 2020
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                Address: MAHAMAYA INDANE GAS, CHOTA CHARAHA BARDHAI BAZAR JHINJHAK 156004

                Sir,
                My real name is manish verma s/o kamlesh kumar singwanar, post ratanput, jhinjhak, kanpur dehat 209306, but by mistake it is manish kumar, i tried many times in gas agency to correct, but every time they threw my application in dustbin. So respected sir i want
                1... Crorrect my name manish verma from manish kumar,
                Aadhar [protected]
                Pan akcpv2552n
                Bank acc [protected] ifsc cbin0281879 (Cbi)
                Phone no [protected]
                Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                  M
                  Muni123
                  Apr 8, 2020
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                  Address: Hno 4-1-40, kothur jenda, hanmakonda, warangal, telangana pincode 506001

                  Sir, my consumer number is [protected] i booked on[protected]. I made online payment on[protected]. Since 7 days i didn't get lpg cylinder after wards distributor cancelled my order i didn't get my refund amount then after i booked new cylinder for that they taken cash from me. They are telling that ur amount is with company. So please kindly refund my amount to my account sir.
                  Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                  Apr 08, 2020
                  Updated by Muni123                   Invoi
                  Apr 11, 2020
                  Updated by Muni123                   My issue solved sir thank you a lot for solving my problem as soon as possible thank you indian lpg
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                    N
                    Navneet Katheria
                    Apr 8, 2020
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                    Address: F187/7/3 Laxmi Park, Nangloi

                    Sir I have complaint about u, my cylinder have booking on 1st April and today 8 that April and cylinder has not delivered to me and trimurti gas service provider says why are u so haste to us . So I request to u plz contact them and delivered my cylinder on time
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                      R
                      Rajivragni
                      Apr 7, 2020
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                      Address: Gopalganj, Bihar
                      Website: [email protected]

                      Dear sir, i have a connection of indane gas, agency name sahi gas service, gopalganj, bihar, my consumer id :- 5959, i booked cylinder online 26/03/2020 order for consumer no. 5959 is registered with ref no.[protected] delivery eta : 2 days, second message received 28/03/2020 invoice no.[protected], rs.907.5 generated for indane gas, cylinder is under delivery, i asked hackers but hackers say no gas slip issue for delivery, but 07/03/2020 message received your cylinder is delivered with invoice no.[protected],
                      But cylinder not delivery yet, i facing big problem for lockdown and this distributor system, please help immediately.
                      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                        K
                        Kritarth Badgali
                        Apr 7, 2020
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                        I have ordered cylinder, but my subsidy is not credited. Adhaar is linked. Bank account is linked. I went to dealer agnihotri gas service. They informed me that one ujjwala connection is also linked to your account. I dont know whose connection is this. We dont have any bpl card nor we come under bpl category that we can have this type of connection. Its totally fault of iocl, dealer has nothing to do with it.
                        The whole process of new connection and after sales service of iocl is such a hectic process that i have no words.
                        Once again i request iocl team to contact me to resolve this matter and remove that unknown account from my id and issue my subsidy.
                        I have taken a photo of my account details in dealer login
                        Consumer no [protected]
                        Contact no [protected] / [protected]
                        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                          B
                          bbncr
                          from Mumbai, Maharashtra
                          Apr 7, 2020
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                          Address: Abhishek Coop housing Society, Shop -4, plot -24, sector 30, Sanpada, Navi Mumbai 400705
                          Website: www.indane

                          To the concerned authorities, indian oil. (Atharva indane gas agency gstin : 27aaspp2378qizk)

                          Due to improper services & many complaints from its other consumers, shall like to have some queries as -

                          • is the (Atharva indane) sanpada is the registered distributor of indian oil?

                          • what is its reg. Address " abhishek chs, shop 4, plot 24, sector 30, sanpada, navi mumbai or plot 38, tiger chowi, goteghar, dist - thane?

                          • is the mentioned agency is an authorized to operate it navi mumbai?

                          • noticed, as if the agency is operating in navi mumbai then why providing invoice copy with mentioned address of goteghar, dist - thane & why not navi mumbai?

                          Please fulfill & revert to the queries asap for the betterment of society & shall further discuss
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                            N
                            nirajaga
                            Apr 6, 2020
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                            Address: Deoghar

                            My consumer no is T 7191 With M/S Maa Tara enterprises deoghar (Jharkhand) .i surprised when I got sms from ioc your cylinder delivers vide memo no [protected] but fact till date I didn’t get my cylinder after complaint twice in this horrible lock down situation. I requested you plz look after this matter and try to deliver my cylinder
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                              A
                              Amit Dutta123
                              Apr 6, 2020
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                              Address: Howrah Salkia West bengal 711106

                              Dear sir/madam

                              I have made payment 776 /- through debit card on 4th april 2020 (Ref no 125452) but it was failed then i tried to make another attempt with other debit card where 782/- deducted instant from my account (Ref no[protected]igai) after that i received another massage that 776 rs also deducted based on earlier transaction.
                              Please look into this.

                              Enclosed pic for your ref.

                              Cons no cx18347513
                              Ref no[protected]
                              Salkia howrah distributor
                              Pin code - 711106
                              Name - amit dutta
                              Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                              Sir 04/04/2020 i booking a gas indian gas service pament online but two time deduct my balance how refund my balance my name is ajay poddar indian gas consumer number 1616311 DRISTRIBUTOR NAME LB GAS SERVICE LPG ID [protected]
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                              ajaypoddar's reply, Apr 6, 2020
                              please help me for my money refund two time money deduct online pay indian gas LB GAS SERVICE indian gas cosumer no 1616311
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                                V
                                VAISHALI CHANEKAR
                                Apr 6, 2020
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                                I am a customer of indane gas and my agency is vidarbha gas & domestic appliances, at plot no. 47-a, near [censored]ala mata mandir, ganesh nagar, nandanvan, nagpur. My consumer no. Is 30305 in the name of mrs. Vaishali s. Chanekar. I would like to change the phone number for booking for the indan gas. I would like to request you to kindly enter my new number [protected] for booking of indane gas in future. My details is as follows :-
                                Name vaishali s. Chanekar
                                Cust. No. - 30305
                                Lpg id[protected]
                                Distributor - vidarbha gas & domestic appliances,
                                Plot no. 47-a, near [censored]ala mata mandir, ganesh nagar,
                                Nandanvan, nagpur-440009
                                Old mobile number - [protected]
                                New mobile number - [protected] (Pls keep this number for future)
                                Pls change my mobile number at the earliest. Thanks & regards.

                                Vaishali chanekar - [protected]
                                Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                                I booked my Gas refill order online on 29.03.2020

                                Now it status shows that cylinder has been delivered on 31.03.2020

                                I am not able to book for another gas cylinder due to the limitation brought in.

                                Kindly help me.
                                [protected]
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                                  K
                                  kmadhav12
                                  Apr 6, 2020
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                                  I am madhav kumar, by mistake i have clicked opt out of subsidy. I would like to avail subsidy. You are request to deactivate opt out of subsidy. I want to avail subsidy in my bank account. My consumer details are as follows:
                                  Lpg id [protected] consumer no [protected] consumer name madhav kumar address s/o vikram sharma sawajpura post office jaipur city / town arwal contact details [protected] email id madhav. [protected]@gmail.com type of connection domestic distributor name nandan indiane gramin vitrak distributor address khata no. 190 khesra no. 2703, village kamta, arwal, bihar-804428 distributor phone [protected]
                                  Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                                  Apr 06, 2020
                                  Updated by kmadhav12                                   I am Madhav Kumar, By mistake I have clicked opt out of subsidy .I would like to avail subsidy. you are request to deactivate opt out of subsidy. I want to avail subsidy in my bank account. My Consumer details are as follows:
                                  LPG ID [protected] Consumer No [protected] Consumer Name Madhav Kumar Address S/O VIKRAM SHARMA SAWAJPURA POST OFFICE JAIPUR City / Town ARWAL Contact details [protected] Email Id madhav.[protected]@gmail.com Type of Connection Domestic Distributor Name NANDAN INDIANE GRAMIN VITRAK Distributor Address KHATA NO. 190 KHESRA NO. 2703, VILLAGE KAMTA, ARWAL, BIHAR-804428 Distributor Phone [protected]
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                                    K
                                    Kartikey Rohilla
                                    from Delhi, Delhi
                                    Apr 6, 2020
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                                    Address: B 17 A Budh Vihar Phase I Delhi 110086

                                    Consumer no. Kg 14577 kandhari gas sector 2 rohini delhi. Prepaid online sms received - bill no.[protected] rs.744 dac issued dtd. 02.04.2020 with my booking reference no.[protected] dtd 01.04.2020. Delivery boy came and asked for payment i showed sms he spoke to kandhari gas and they informed they have not received the payment he refused to deliver cylinder. On 03.04.2020 i spoke to kandhari gas again they informed they have not received the payment and within a minute i received a sms with ref. To "invoice no.[protected] has been cancelled due to customer refused refill'. Where is my money and why kandhari gas not received the payment.
                                    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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