Indian Oil Corporation [IOC] Complaints & Reviews

Today morning I went to fill petrol at M/s Hariom Petroleum, I asked to fill petrol of 3 liters, and the person filled it. At the time of payment I choose option through Paytm. I just started to fill details the guys enforce me to fill full amount of ₹ 211.29/-.I was unable to add ₹0.29 digit after decimal so I asked him to fill amount from my mobile. He was also failed. Then he shouted and using abused word told me I shall ask to fill petrol of rounded amount. After such humiliation I felt very bad for only ₹0.29

The distributor of Shivam gas agency in Guwahati, maligaon named Dhiraj, charges a sum of ₹50-60 delivery charges everytime he delivers a cylinder. This amount varies from C2C.. first of all is it legal to take such kind of delivery charge? If yes, why is the amount not same for all?? Further, if it's legal, there should be a seperate issue of slip or receipt..whybis it not transparent? And it has also happened that he instead of delivering the cylinder to the person who booked, illegally sells the cylinder to someone else in black..we don't even get 1 cylinder in a month even after booking it in the right time... please look into the matter as soon as possible

I have booked a lpg cylinder on 30/01/2020 wrongly. My consumer no.27630. I forgot that i shall not be available at that tine nor anyone to receive the same. A msg.in this regard has been recd. By me. It would not be out of place to mention here that no cashmemo has yet been generated till date.

I request you to cancel my booking which was booked on 30/01/2020.

M jab tail dal wany k lay patrol pump gya to mn t liter tail dalvaya fer bad m un say phucha ki mujko bike m air feel karvani to vo bol humary pass hova nhi h to m un k lay abhi yhu chata hu k koe achi karvai ki jay or unko sabk deya jay nhi to kuch nhi ho skta asy chor logo ka ab to aap par he bharosa h aap he aam aadmi ki help kar skty or es video m sun layna or dekh layna

Iam not registered with indane gas for lpg gas ordering. Still iam getting order messages on my mobile number that i have ordered lpg gas.
Order number is [protected]
Reference number is[protected]
Invoice number is[protected]
I contacted them to know where gas is being delivered. They could not find any data regarding order number and reference number.

Hello sir,
I have booked a cylinder on 17/01/2020 and i have received a message on 19/01/2020. It's been 10 days our cylinder is not yet delivered and i see that this issue is repeating frequently.in past only same thing we have faced and brought a cylinder directly from the agency. How many times we have to face this problem??? We are fed up with this!!! I just need a immediate response on this issue!!!

The customer care complaint number is worst they will not answer at all, never it get connected... Then what is the use of having such costumer care numbers. I have tried so many times in order to complaint about the issue. But it is not connecting since three days..

Thank you

Hello sir,
I have booked a cylinder on 17/01/2020 and i have received a message on 19/01/2020. It's been 10 days our cylinder is not yet delivered and i see that this issue is repeating frequently.in past only same thing we have faced and brought a cylinder directly from the agency. How many times we have to face this problem??? We are fed up with this!!! I just need a immediate response on this issue!!!

Thank you

Sandeep kundu
My phone no. [protected]
I am not having any lpg connection in my name or number.
A message was received on my account stating that
"dear mr parkash chander, a payment of rs 709.5 has been initiated against your order[protected]."
Then after, again a message popped stating that
"dear, payment of rs.709.50 has been successfully received against your order[protected]. Ref num #[protected]"
A transaction has been done from my account for which i haven't requested any service.
Please provide assistance in this regard.

Booked refill cylinder (Refill ref no #[protected] on 11th january for my home. Till 22 nd january invoice not generated. After i complaint invoice generated 23 rd january. I expect refill will come 23 rd or 24 th january. But refill cylinder not came till today. After invoice generated i paid rs. 734 via online using my debit card. The payment was successful. Today i check with my ioc app it is showing cylinder refill is completed on 25 th january 2020 i really shocked how without receiving my refill cylinder they are updated refill completed. I am calling the delivery person number which is given that app he is not attended the phone even single time his name is mentioned chandrasekar regularly he only deliver the refill for my home. But this time only happening like this. Regularly i pay cash mode only. For the first time i paid using online mode i am facing this problem. But i really don't know how without deliver the refill cylinder they can mention refill was delivered. Who will update this either delivery person or the some one in medavakkam office person. Who did wrong i am very much suffering from this. From 11 th january 2020 to 26th january 2020 more than 15 days i am not getting refill cylinder. Please take immediate action regarding my complaint. No one be affected like me in future. Agency should take care regarding this type of problems actually where and who actually doing this fraud type of actions.

Today, i had gone through a very bad and horrable experience ever in my life. Taken 4 litere petrol rs. 310.80 and payment mode was credit card. People laxman was charged rs.311/- from pos terminal. While filling up petrol, he was pulling and releasing nozal in some interval. When i requested him to not do so, he talked me very rudely and start abusing me. Also i requested him to not charge this exacess amount then then the person started to abuse me again. These petrol pump people cheating to customers since long time. Few complains already filled by some customers in last few days. Please assist here and teach a lesson to these gunda people. Payment bills/invoices are attached. My mobile number is: [protected] / [protected]

Dear sir madam
I visit to kaner petrol pump at moga near kingdom hotel they said me that i[censored] gonna fill a petrol u have to swipe first how much u wanna fill but i want to fill a full tank how can i swipe card first the guy over there misbehaving with me i don’t understand why indian oil not providing card facilities. I visit today there at 1.10 pm car swift pb 29x0330
Even they don’t have any manager or management guy over there who deal with us. Please sort this as soon as possible other wise i have to visit in a court i know it’s a government petrol pump not a private. I am very disappointed with this petrol pump. I am running a driving school in moga we have fill regularly.
Kind regarded
Inderjit singh gill
[protected]
[protected]@gmail.com

Dear sir,
As i booked the cylinder on 22 june 2020 and paid online successfully. And my cylinder invoice no. Is[protected]. Which has not been delivered to my house. But i got the sms and showed in the mobile app that your cylinder has been delivered. But i could not find any cylinder. I had already raised the complaint but till now no satisfactory solution has been found.

Agency name sri lakshmi jee indane
Booking...

This is ch annavaram having gas connection with sirisha gas agency peravali mandal west godavari district andhra pradesh bearing consumer no-5317. On 12.01.2020i booked a cylinder bearing invoice no[protected].. Till now we have not received the cylinder and when we are calling gas agency for the same they are not lifting the call.. Kindly do the needful to reach the cylinder at earliest...

Hi,
My name is gowthami, having gas connecting with sampally gas service (Code[protected] id number [protected].

I have given icici bank details for refund of subsidy but not receiving the same. When i enquired about it they simply saying subsidy has been credited to boi account. I never stepped into boi branch in my life then how could i have an account in boi. And there is no proper information further on it. Asking us to go to boi and check account number. How could i go and ask boi when i do not know and do have nothing.

This is completely fraud which they are doing.. Need your action on it.

After booking as mentioned in the subject i hv recevd. Booking confirmation sms, as intimated the cyndl. Expected to be delivered witin 7 days. But, surprisingly i hv recvd. Sms on 17/01/20, that, my booking has been cancelled. Now, i want to know how a booking can be cancelled without any initialisation for booking cancellation by the consumer?
Now, i want to know why my booking has been cancelled by the distributor and how to compensate the interim 10 days delay between my dr of booking and dt. Of cancellation? In this way of procedure people like us will be able to refill empty cylinder, because same game again may play by the distributor.
Want an immediate inquiry agst. The booking pl. Otherwise, i will not keep quite.

I beg to say that my cylinder is not working properly.. Even not inflammation into a burner.
L
Please change my cylinder.. As soon as possible.. I am very disappointed with your company... Today my family is hungry.
Please send your person for change my cylinder.. I am facing alot of problem.. Indane company service is so cheapest as well as for me...

I have a indane gas connection under h 4500 in name of kulwant rai jain s/o sh. Dharam chand at your office mandi dabwali. I had visited the office of lpg dealer on 11th instant for enquiring about the formalities to be complete for getting second cylinder on my lpg book. After completion of formalities i paid visit to the dealer and requested him to provide me second cylinder. I was taken aback to learn from the manager of the dealer that indane company has denied to provide cylinder to the consumers till march 2020 because the cylinders are not available with the company. I could not swallow this reply and i do not feel that reputed indane can pass such instructions. You are requested to pass necessary instructions to issue me second cylinder impromptu.

Well i am a regular customer of m/s. Vishal petrol pump, mate chowk, nagpur.

On 10th of january, 2020 i went to fill petrol at 5.30 pm evening at m/s. Vishal petrol pump, mate square, nagpur. One lady asked me to come and stand at one location to fill petrol but the lady namely mrs. Ranjana patil, resident of dighori, nagpur refuse to fill petrol and asked me to stand at another que. Every time whenever i go to fill petrol she use to play the nasty game.. I complaint the matter on the spot to the manager who is managing the petrol pump but he showed deaf ear to my complaint and did not took any action against her rude behaviour. Further she told me in future do not come to m/s. Vishal petrol pump, mate chowk, nagpur to fill petrol. I asked the manager that i want to speak to the owner of the petrol pump immediately but he refused to do so.

Further i wish to inform you that if she is not willing to give proper customer care to the public she should immediately resign the job. Kindly take immediate action under intimation to me.

Yours sincerely

(Mrs. Jaya wankhede)
Mobile [protected]

Hi i am not a customer of indane and i have never used my phone number for any cylinder booking.
But on 31st december 2019, an indane cylinder was booked with my number and was delivered successfully. Today i have again received a booking from my number.

Please stop this asap. Someone is misusing my phone number for the fraudulent booking.

First : indane booking confirmed. Ref. No.548380
Your cylinder is delivered with cm no.[protected].

Second : indane booking confirmed. Ref. No.554213

I am working for indian army i sifted from jaipur to meerut in 2014. I transfer my connection to balasundra indian gas service dharam market g., t road, near peer ritani meerut. By mistake while filling form i pressed no for subside receiving permission. Then i request company about the same to do correction in my form. Then they repaid that our aadhar card no updated. Than we again updated our aadhar card in the company. Even after that we haven't received any subsidy amount. Than we again complain regarding the same to area manager regarding our problem and mail him about the same wen have not recived any replay so far. After that we complain again in gas agency the gas agency mailed regarding the same but nothing happed. Its been 5 year we have not received any subsidy. We again went to gas agency today date 14 jan 2020 and call the dgm sandeep yadav but no response given to our problem.
Kindly do the needful my details are as follows;
Name: brijvir singh
Consumer no: [protected]