Indian Travels Portal — Travel Package & Free gift scheme

Address: Thane, Maharashtra, 401101
Website: indiantravelsportal.com

Hi I have received call from indian travels portal from mob no [protected] at my mobile no. [protected] that my mail id [protected]@gmail.com has been chosen for a free gift for which i have to make online booking of a tour package. The guy has satisfied me that i will be getting a free gift as per his offer of tv, mobile phone, ac, laptop etc, i had made clear that if it comes to fraud than i will sue them while reporting to all media centers. He was confident and approach for a tour package booking online and guided me on over the phone to book the package online. On keeping faith on him i have made booking for rs 5500/- on 28th of Jan 16 and he has assured me that i will be getting my gift along with travel package, but on 04th Feb 2016 I received a letter by speed post containing a so called travel package but i have not received any gift till now and when i called them on their call center number no one is picking up the phone and if they pick up it by mistake they start making excuses that gift has been dispatched from there where house and they have no dispatch details and you will get the gift in 2-3 days or server is not working or concern staff is on leave, and i have put request as per their policy for returning my funds and for cancellation of gift and tour voucher but i have not get replied by them till now. Now i surely believe that this site "indian travels portal" is a big fraud and whose call center is working on mobile rather call centers have landlines computerized numbers. Now they are not refunding my money back as per their policy. I request to the concern department to act on this and save others from this kind of fraud.
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Indian Travels Portal customer support has been notified about the posted complaint.
 
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Comments

My first trip in manali.. It's very good. Amazing trip with my life partner.. I booked the trip in indian travel store, they arranged the cap and hotels are very good.. Am happy with that services.. Thank you Travel store..

Special thanks to Poonam..

Agent Name : Poonam Sharma
Agent # :[protected]
Booking ID : ITS/19/0992

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    Indian Travels Portal Phone
    +91 81 0860 7005
    Indian Travels Portal Address
    Maxus Mall Road, Bhayandar West, Mira-Bhayandar, Maharashtra, India - 401101
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