Indian Gifts Portal / Intermesh Shopping Network

[Resolved] Indiangiftsportal.com — Service

dr_sudhirmehta

from Delhi, Delhi

Feb 4, 2015

Address: Navsari, Gujarat

My wife has booked a valentine gift for me which will require to be delivered on 14 Feb, 2014. The date of delivery was definitely confirmed before placing the order evenif, the item was delivered 10 days before the given date. My wife has placed a gift order special on this site because this site was giving delivery on the expected date. Otherwise, far better online options were available for gift on another sites. She is really disappointed by such type of wrong commitment/ assurance by this site Moreover, the message was also needed to be written along with red rose...that was neither on gift pack nor inside. Such companies need to be banned and punished for publishing false attracting offers to consumers. My order ID is : IGP599933 My mobile No: [protected]

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Dec 21, 2017

Complaint marked as Resolved

Indian Gifts Portal / Intermesh Shopping Network customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2017

Indian Gifts Portal / Intermesh Shopping Network Customer Care's response Hey,
I am really sorry you had to go through this. This generally dosent happen but we do try our best avoid the errors. We can see the case was resolved on time. Please feel free to call us on[protected] or email us on [protected]@indiangiftsportal.com and we'll be happy to assist you.
Regards
IGP.com

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Comments

Rahul12456

from Delhi, Delhi

Feb 5, 2015

Dear Customer,

Dear Customer,

At the outset please accept our sincere apologies once again for the inconvenience this may have caused to you. We appreciate and thank you for the patience reposed and generosity displayed while addressing this issue.

Please advise if we can arrange any complementary gift to the recipient address on the valentine day.!!1

We have taken your feedback and assure you that we will do all in our capacity to improve our services to meet your expectations and get the opportunity to serve you better in future.

Regards
Support Team
IGP